We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS2
Near Houston, TX 77024
jerrell
Job Details:
07/31/2024
Ran cleaning cycle reset led cleaning light reminder ran test all operations normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Houston, TX 77077
jerrell
Job Details:
07/31/2024
Need to order ; ordrng 1 W11397195 (Adapter) and 1 W11170612 (Harness wire) and 1 WPW10769076 (Control) and 1 W10815668 (Deli Door)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL03
Near Katy, TX 77423
raul
Job Details:
07/31/2024
Replaced ice maker and harness. I also explained to the customer about ice production.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Richmond, TX 77406
raul
Job Details:
07/31/2024
"Replaced panel, screws, stud and nameplate"
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Montgomery, TX 77316
John
Job Details:
07/31/2024
checked unit out cust has power issuecust to get with electrition
We serviced a
WHIRLPOOL COOKTOP
Model WOD93EC0AE01
Near League City, TX 77573
donnie
Job Details:
07/31/2024
Need ui control; ordrng 1 W10861729 (Ui)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Katy, TX 77494
Luis
Job Details:
07/31/2024
Replaced console and control and unit checked ok in diagnostics
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Brookshire, TX 77423
Luis
Job Details:
07/31/2024
Checked unit and the problem that I found is that unit is infested with roaches so I refer the customer to contact customer service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Deer Park, TX 77536
ricky
Job Details:
07/31/2024
need cnts; ordrng 1 w11161172 and 1 w10518658 and 1 w10832970 and 1 w11324183
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS04
Near Pasadena, TX 77505
ricky
Job Details:
07/31/2024
found and replaced stalled im
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEH01
Near Pasadena, TX 77502
ricky
Job Details:
07/31/2024
found and replaced evaps
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Houston, TX 77020
ricky
Job Details:
07/31/2024
found and replaced warped parts
We serviced a
WHIRLPOOL VENTHOOD
Model WMH31017HS08
Near Houston, TX 77029
ricky
Job Details:
07/31/2024
found and replaced shorted parts
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Channelview, TX 77530
ricky
Job Details:
07/31/2024
found and replaced worn part; used 1 W10734521 (SLIDER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW1
Near Spring, TX 77382
Joshua
Job Details:
07/31/2024
"Ran diagnostic, recorded fault codes. F9E1, F8E6 F0E0. Ordering replacement harness wire. ; ordrng 1 W11591637 (Harness wire)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Conroe, TX 77304
james
Job Details:
07/31/2024
Checked unit and replaced weak capacitor open lower harness and shofter. Ran auto test cycle and unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Conroe, TX 77304
james
Job Details:
07/31/2024
"Checked unit and replaced shorted sctuato, stripped cam and belt. Ran auto test cycle and unit checks ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS
Near Montgomery, TX 77356
james
Job Details:
07/31/2024
Checked unit and repaired loose connection at heater element. Ran test cycle and unit checks ok.
We serviced a
JENNAIR RANGE
Model JDRP548WP02
Near Houston, TX 77008
Damarcus
Job Details:
07/31/2024
"Found bad control, and UI; ordrng 1 WPW10464534 (UI/CONTROL)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Houston, TX 77011
Derrick
Job Details:
07/31/2024
Order parts ; ordrng 1 Lw11037733 (Door)
We serviced a
JENNAIR MICROWAVE
Model JMW3430DP02
Near Spring, TX 77389
Joshua
Job Details:
07/31/2024
Replaced bothcontrol and UI panel. All unit functions checked ok at this time
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near The Woodlands, TX 77380
Joshua
Job Details:
07/31/2024
Replaced damaged drain hose. All unit functions checked ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near League City, TX 77573
chris
Job Details:
07/31/2024
Found faulty valve part order ; ordrng 1 W11482383 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near League City, TX 77573
chris
Job Details:
07/31/2024
Found faulty pump and motor assembly. Customer to replace unit. Quoted customer for repair W11087376 (224.45) labor (230) total (491.94)
We serviced a
WHIRLPOOL DRYER
Model NED4655EW
Near League City, TX 77573
chris
Job Details:
07/31/2024
Ran unit. Ventilation is good. Heating is good. Checked with thermometer unit is working as intended. Customer to monitor situation
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ1
Near League City, TX 77573
chris
Job Details:
07/31/2024
Found faulty pump and motor assembly parts order ; ordrng 1 W11613479 (Pump and motor)
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Manvel, TX 77578
chris
Job Details:
07/31/2024
Per tech line unit needs a control and oven sensor part order 7739615667; ordrng 1 W11594156 (Control) and 1 7430P04460 (Oven sensor)
We serviced a
MAYTAG DRYER
Model MED5430MW0
Near Houston, TX 77047
chris
Job Details:
07/31/2024
Replaced faulty harness. Unit is now working as intended no issues at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Houston, TX 77033
chris
Job Details:
07/31/2024
Found faulty ice maker part order ; ordrng 1 W11548540 (Ice maker) and 1 EDR4RXD1 (Filter)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77047
chris
Job Details:
07/31/2024
Found faulty user interface part order ; ordrng 1 W11378949 (User interface)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Houston, TX 77433
Sarom
Job Details:
07/31/2024
"property management said customer is not available, will call us back for reschedule. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Rosenberg, TX 77469
Edwin
Job Details:
07/31/2024
Upon arrival I replaced part. After replacement. Unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Richmond, TX 77469
Edwin
Job Details:
07/31/2024
Upon arrival I diagnosed unit. After inspection leak was coming from ice dispenser. There's was frost ice on freezer side due to temperature settings.They had Max 5 setting on freezer side and minimum 1 setting on refrigerator . Unit is working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Richmond, TX 77469
Edwin
Job Details:
07/31/2024
Upon arrival I diagnosed unit. After inspection unit has condesation from low air flow restricted vent in house and the vent hose was kinked.(Picture attached). I removed vent from wall there was wet lint and water I adviced customer to get wall vent cleaned. Unit is Heating . Unit is working as designed. Sr#7739617554.
We serviced a
KITCHENAID COOKTOP
Model KFGG504KPS4
Near Rosenberg, TX 77471
Edwin
Job Details:
07/31/2024
Upon arrival I diagnosed unit. After inspection I adjusted lf rear lf front and Rt front burner flames. After adjustment. Unit is working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Sugar Land, TX 77498
Edwin
Job Details:
07/31/2024
Upon arrival I replaced led lights.. after replacement unit is working customer aware other issues on her unit control and drawer wiring not cover she will have to pay office gave her the quote. She did not approve.
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Stafford, TX 77477
Edwin
Job Details:
07/31/2024
Upon arrival I diagnosed unit. After inspection codes F2E3 and F9E1 was found. I tried doing diagnostic cycle it would not go. Will need parts order.; ordrng 1 W11670519 (Latch) and 1 W11675701 (HMI Control) and 1 W11627413 (Control Board) and 1 W11643701 (Harness)
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Houston, TX 77047
Derrick
Job Details:
07/31/2024
"Check unit unit to find customer is overloading the unit trying to wash two blankets. She was informed that the washer will wash the blankets but when it comes to spin, it will generate a F0E34 overload exceeding the washer capacity unit is OK and working as designed she was informed to load the washer with smaller loads if she wants it to work correctly unit is OK."
We serviced a
AMANA RANGE
Model AGR4203MNB0
Near Houston, TX 77021
Derrick
Job Details:
07/31/2024
Replace both defective grates unit unit is OK
We serviced a
AMANA WASHER
Model NTW4516FW
Near Houston, TX 77033
Derrick
Job Details:
07/31/2024
Replaced defective water valve unit is now getting cold water. All of operations are OK.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Houston, TX 77034
Derrick
Job Details:
07/31/2024
Technician is requesting that logues; ordrng 1 000 (Data loggers)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ
Near Pasadena, TX 77505
Derrick
Job Details:
07/31/2024
Picked up data loggers; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Richmond, TX 77406
raul
Job Details:
07/31/2024
Replaced damper control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Richmond, TX 77406
raul
Job Details:
07/31/2024
Assisted MY
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Houston, TX 77009
Damarcus
Job Details:
07/31/2024
Replace damage panel
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Houston, TX 77009
Damarcus
Job Details:
07/31/2024
Found icemaker leaking replaced same part all tested OK no leaks
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Spring, TX 77373
Osiel
Job Details:
07/31/2024
After seeing the exposed seal on the back panel of the oven I spoke with tech line to see if it was a component we could access or repair. Techline confirmed it's non serviceable repair/item and has been sent over for review customer should expect a call from whirlpool SR#7739609826
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS
Near Katy, TX 77449
martin
Job Details:
07/31/2024
Found inlet water valve wire connection loose
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Katy, TX 77493
martin
Job Details:
07/31/2024
Inspected and found burner wire loose
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC0FS
Near Katy, TX 77493
martin
Job Details:
07/31/2024
Removed debris from blower wheel and adjusted blower
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Brookshire, TX 77423
martin
Job Details:
07/31/2024
Inspected customer concerns regarding the noises dryer was making Did not hear any noise other than normal operation Advised customer that due to location of dryer and the flooring its standing on the normal vibrations are multiplied due to floor structure Unit is working as designed and no operating issues observed nor reported
We serviced a
WHIRLPOOL RANGE
Model XXXX
Near Richmond, TX 77406
martin
Job Details:
07/31/2024
Customer canceled at door Do not have model number serial numbers and was able to get as customer canceled at door Maybe next time we ensure customer provides model serial numbers to ensure a claim for trip if not we are SOL
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Richmond, TX 77406
martin
Job Details:
07/31/2024
Inspected oven and normal operating temperatures Customer based their concerns on kids touching the glass. When kids are not supposed to be touching oven glass while cooking. Called tech support to document SR#7739612002Unit is working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Richmond, TX 77406
martin
Job Details:
07/31/2024
"Replaced compressor,evaporator and drier"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Montgomery, TX 77316
james
Job Details:
07/31/2024
Order parts reschedule with customer; ordrng 1 WPW10463967 (door) and 1 W10861521 (seal-door) and 1 WPY055980 (adhesive)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Montgomery, TX 77356
james
Job Details:
07/31/2024
Checked unit and repaired leak at a solder joint on sealed system. Recharged system and unit is cooling. Unit checks ok. Assisted by Tech JP
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Montgomery, TX 77316
james
Job Details:
07/31/2024
Assisted Tech JP
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Houston, TX 77055
Louis R
Job Details:
07/31/2024
Replaced both doors provided.
We serviced a
JENNAIR REFRIGERATOR
Model JFFCF72DKL05
Near Houston, TX 77024
Louis R
Job Details:
07/31/2024
Fixed heater & set humidity control. Customer will monitor.
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS2
Near Houston, TX 77024
Louis R
Job Details:
07/31/2024
Found bad motor; ordrng 1 W10439651 (Motor) and 1 Wpw10451272 (Power screw) and 1 W11696573 (Ram assembly) and 1 Wpw10451276 (Container) and 1 W10714558 (Panel)
We serviced a
JENN-AIR OVEN
Model JGRP548HL05
Near Bellaire, TX 77401
Louis R
Job Details:
07/31/2024
Fixed loose sensor connection. Operations normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Rosharon, TX 77583
roosevelt
Job Details:
07/31/2024
replaced parts per tech line
We serviced a
KITCHENAID KITCHEN
Model KDTE104KPS1
Near Houston, TX 77077
jerrell
Job Details:
07/31/2024
Adjusted water leak sensor all operations normal
We serviced a
MAYTAG DRYER
Model MED7230HC1
Near Magnolia, TX 77354
Joshua
Job Details:
07/31/2024
Replaced both control and UI assembly. All unit functions checked ok at this time
We serviced a
WHIRLPOOL DRYER
Model WED8620HC1
Near Tomball, TX 77375
Joshua
Job Details:
07/31/2024
Replaced both belt and faulty pulley support. All unit functions checked ok at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model Jdpss246ll0
Near Tomball, TX 77375
Joshua
Job Details:
07/31/2024
Ran diagnostic with techline Sr7739613021.Ordering Main harness quoted customer 202.5 customer approved to proceed with repair. ; ordrng 1 W11708398 (Harness wire)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV10
Near Tomball, TX 77375
Joshua
Job Details:
07/31/2024
Replaced faulty water filter housing. All unit functions checked ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near Magnolia, TX 77354
Joshua
Job Details:
07/31/2024
"Ran diagnostic, ordering replacement Ref. Evaporator fan. Quoted customer 262.5 evaporator fan and 100.00 additional labor ; ordrng 1 W11608966 (Evaporator fan REF)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Tomball, TX 77377
Joshua
Job Details:
07/31/2024
Ran diagnostic found leak at compressor. Ordering replacement compressor and evaporator for full seal system repair. ; ordrng 1 W11546692 (Evaporator) and 1 W11504448 (5/1.8 NR AL 00 (CAPILLARY TUBE TO EVAPORATOR)) and 1 W11506620 (8 NK AL 00 (SUCTION LINE TO EVAPORATOR)) and 1 W11504415 (Compressor) and 1 W11109499 (Drier)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Tomball, TX 77377
Joshua
Job Details:
07/31/2024
"Replaced faulty control, all unit functions now checked ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Katy, TX 77493
Luis
Job Details:
07/31/2024
Checked unit and the problem that I found was the water filter was not installed correctly I fixed it and checked ok
We serviced a
JENNAIR OVEN
Model JMW2430LL00
Near Houston, TX 77024
jerrell
Job Details:
07/30/2024
Tech assist for LR
We serviced a
WHIRLPOOL COOKTOP
Model WCGK5030PS00
Near Katy, TX 77494
martin
Job Details:
07/30/2024
Found spark module wire loose
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Brookshire, TX 77423
martin
Job Details:
07/30/2024
Found heater wire loose
We serviced a
WHIRLPOOL DRYER
Model Wed4850hw0
Near Houston, TX 77041
Gary L
Job Details:
07/30/2024
Found faulty thermal cutoff. Removed and replaced thermal cutoff. Checked operation ; used 1 279816 (Thermal cutoff) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Spring, TX 77379
Osiel
Job Details:
07/30/2024
"unit needs drain pump, clutch rotor & stator replacement ; ordrng 1 W11396717 (PUMP-WATER) and 1 W10754448 (CLUTCH) and 1 W10915701 (ROTOR) and 1 W10915700 (STATOR)"
We serviced a
KITCHENAID DOUBLE OVEN
Model KEBC208KSS04
Near Houston, TX 77055
Damarcus
Job Details:
07/30/2024
The only part was available. Was the lock the control is not available ; ordrng 1 WP9760889 (Lock)
We serviced a
WHIRLPOOL DRYER
Model MGD6500MW1
Near Houston, TX 77017
Derrick
Job Details:
07/30/2024
Check unit to find all door operations working as designed customer was informed that the door is either gonna be opened or closed. You cant partially open the door and think that its gonna stay that way the door has weight and door hinges does not have doorstops. Unit is OK show customer that when he leaves the door open in a 90? angle the door does it move? There are no mechanical issues with the door.
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Sienna, TX 77459
Edwin
Job Details:
07/30/2024
Upon arrival I diagnosed unit. After inspection lose faulty connection at heater element. Reconnected lose faulty connection. Unit is working as desgined.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW0
Near Houston, TX 77041
Gary L
Job Details:
07/30/2024
Ordering parts ; ordrng 1 W11230134 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Richmond, TX 77406
raul
Job Details:
07/30/2024
I reinstalled fridge door seal on bottom right.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Houston, TX 77074
Jordan
Job Details:
07/30/2024
Calling trade partners.; saved tckt
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2795FQ2
Near Houston, TX 77032
george
Job Details:
07/30/2024
close tiquet by asi and customer.
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ4
Near Grangerland, TX 77302
John
Job Details:
07/30/2024
put new igniter on unit checked out; used 1 w11453940 (electrode) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Houston, TX 77079
Jordan
Job Details:
07/30/2024
Closing out for trip and diagnostics.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, TX 77583
derrick
Job Details:
07/30/2024
Order control; ordrng 1 W11607637 (Control)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10LE
Near Houston, TX 77063
jerrell
Job Details:
07/30/2024
Reinstalled led connection to the control all operations normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Conroe, TX 77384
John
Job Details:
07/30/2024
put faner on kick plate unit checked out; used 1 WPW10503548 (RETAINE) from stock
We serviced a
WHIRLPOOL OVEN
Model MER4800PZ0
Near New Caney, TX 77357
leonard
Job Details:
07/30/2024
re-installed loose rt. side door hinge and checked operation. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW03
Near Montgomery, TX 77356
james
Job Details:
07/30/2024
Close document and return parts for trip and diagnosis. Customer advised unit is working.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near Houston, TX 77019
Gary L
Job Details:
07/30/2024
Found unit working upon arrival. Checked operation and function
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Magnolia, TX 77354
gary
Job Details:
07/30/2024
Ran diagnostics ordering replacement heater and thermistor assembly ; ordrng 1 W11573117 (Heater) and 1 W10384183 (Thermistor)
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Tomball, TX 77377
gary
Job Details:
07/30/2024
"Ran diagnostics, replaced faulty control and corrected issues with pressure hose. All functions checked ok at this time"
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS0
Near Seabrook, TX 77586
donnie
Job Details:
07/30/2024
Unit not being repaired
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near League City, TX 77573
donnie
Job Details:
07/30/2024
Unit not heating ; ordrng 1 W11495561 (Mag) and 1 W11256462 (Diode) and 1 W10574736 (Cap)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near La Marque, TX 77568
donnie
Job Details:
07/30/2024
Need wire harness; ordrng 1 W11643707 (Wire harness)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC7HS21
Near Pasadena, TX 77586
donnie
Job Details:
07/30/2024
"Ui not responding, cant run diagnostics. Ui just flashes different displays; ordrng 1 W11261167 (Board) and 1 W11600358 (Ui)"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near League City, TX 77573
donnie
Job Details:
07/30/2024
No cold water going into washer. Replaced inlet water valve ran diagnostics cycles all operations are correct now
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Dickinson, TX 77539
donnie
Job Details:
07/30/2024
"Ran unit diagnostics error codes were cleared ,ran unit unit operating correctly at this time"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near League City, TX 77573
donnie
Job Details:
07/30/2024
"Replaced wash motor,drain pump,spray arms. Operation checks correct"