"Check unit and ran pressure checks also pump system with nitrogen to find a restriction inside cabinet wall, which does not allow refrigerant to circulate. There is a major blockage. Call Tech line and report it all readings and findings and the unit is under product review if customer calls back, refer her to her third-party billingcontractor unit is non-repairable"

Check unit and adjusted field tube to icemaker cup unit is no longer leaking. All operations are OK.

"Ran diagnostics, corrected issues with coupler for dispenser line. All functions checked ok at this time"

Ran service cycles all tested OK no problem to report

Ran service cycle check all components everything working OK now no problem to report

Order part and reschedule ; saved tckt

Replace defected blower motor

Order part and reschedule ; ordrng 1 W11239857 (Belt) and 1 W11543997 (Control)

Order part and reschedule ; ordrng 1 W11175518 (Panel)

Found unit workingas design

"Ran diagnostics, documented customer concerns with touch pad and excess heat coming from bottom of unit. No error codes or history available at this time. Pending further action.SR-7739893567SR-7739875349"

"Ran diagnostics, reset controls and customer advised on rinse aid use and water temperature. Unit working as designed"

"Ran diagnostics, ordering replacement control and console assembly ; ordrng 1 W11419052 (Control) and 1 W11478525 (Panel)"

part order; ordrng 1 w11512353 (harness) and 1 W10475149 (module-spk)

"found unit roach infested, sr 7739816767, pic taken"

found and replaced shorted part

Arrived at customer house for mr he fixed the oven and didn't need my services

checked unit out used gas meter to check for leaks found none at this point called tec line talked with rick cust to contact plummer ref 7739887840 called saftey talked with binka doc with her reff 7739837277 at this point dryer checked out

Replaced bad dispenser.

Replaced all spark module and electrode. Reported issue remained. Suggested ordering replacement Burner base and office holder for affected burner. ; ordrng 1 W10617820 (Burner base) and 1 W10618475 (Orfice rear right)

Upon arrival i began with pulling the unit out as far as i could to get to control board access back panel - When doing so i discovered infestation of roaches due to user care neglect (see pictures) This repair will not be covered under warranty

"Tenant claims the freezer isn't cold enough and items are melting, Also the refrigerator is too cold and freezing his produce. I started with the freezer and it's blowing cold air as normal, i notice the frozen food and a big bag of ice he had in FC (see pictures) I asked how long has he had the food and the bag of ice in the freezer - he said since the weekend which would be a total of 4 days since and everything is still frozen no sign of anything melting or a frozen sheet of water of any kind from melted ice in FC. I then turn my attention to the RC which he claims is too cold - again by the pictures taken you can see he has produce out on the shelves and not in the drawers to help/prevent this from happening to fruit or produce. I did adjust his temperature setting to the lowest and explain he has control over temperature settings and how to change them. The implication of the freezer being too hot and the refrigerator being too cold is strange cold air is being circulated from the freezer down to the refrigerator - we wouldn't be getting cold air circulating through if the freezer wasn't making it."

Replace part unit is now cooling

checked unit out unit needs 50 hour defrost then unit will be correct unit checked out

upon arrival tenant told me the unit has been replaced by management.

"Replaced shorted harness and drain pump, all functions normal"

Order ice door; ordrng 1 W11098702 (Ice door)

Order gearcase and cam; ordrng 1 W11454738 (Gearcase) and 1 W10721967 (Cam assembly)

Order drain pump; ordrng 1 W11458345 (Drain pump)

"Replaced fractured drawer slider, all functions normal"

"Order transmission, clutch and slider; ordrng 1 W11449841 (Transmission) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11510461 (Impeller)"

"Found corroded panel and harness in deli drawer, integral to affected functions. Estimate provided for replacement, repairs not approved at time of diagnosis, customer will contact after consideration.; ordrng 1 W10815669 (Deli drawer)"

"Checked unit, performed functions test, all performance normal, reported electrical issue as source of original problem"

"Assisted tech jb, replaced freezer door"

Installed control motor arm and control button ran test all operations normal. Wrapped.

Installed knob bezels all test normal

Tech assist for LR

Need to order; ordrng 1 WPW10277450 (Ice maker) and 1 WP2307650 (Valve)

Unnstalled unit adjusted control installed console all test normal.AmandanJ1c7v00nL2

Need to order; ordrng 1 W11731943 (Harness) and 1 W11448962 (Control) and 1 W11546965 (Control)

found and replaced warped door

found and replaced shorted parts

found and resecured drive bolt on slider

Order parts ; ordrng 1 W11495561 (Magnetron) and 1 W10574736 (Capacitor) and 1 W11256462 (Diode)

Replaced faulty control and console. All unit functions checked ok

Order parts ; ordrng 2 W11109499 (Drier)s and 1 W11582579 (Compressor)

"Ran diagnostics and no codes found DW fills,washes, drains and heats as designed Asked customer what type detergent she was using, she showed me liquid but has dawn inside and since customer has water softer system in home advised she could not use this detergent as it creates excess suds Advised to purchase one without dawn in itTo also choose hottest wash cycle and to use small amount of pre wash and to monitor"

checked unit out cust has week braker unit checked out

checked unit out unit needs new clutch assimbly cust looking at new unit

Checked unit and adjusted vibrating refrigeration lines to prevent vibration sound. Unit checks ok.

order parts reschedule with customer2 man w/ JP3wgt; ordrng 1 W11614224 (COMPRESSOR) and 1 W11109499 (drier-tube) and 1 W11504445 (COUPLER) and 1 W11504447 (COUPLER) and 1 W10913906 (coupler) and 1 w12345678 (r600 kit)

parts not delivered yet.; saved tckt

Unit needs suspension replacement; ordrng 1 W10780045 (Suspension)

Icemaker is unresponsive need replacement; ordrng 1 W11700250 (Icemaker)

"Will need control board, panel UI, drain pump, lower harness and latch; ordrng 1 W11419171 (Control board) and 1 W11700916 (Latch) and 1 W11478526 (Panel UI) and 1 W11568984 (Lower harness) and 1 W11396717 (Drain pump)"

2121 unit. Update ticket. Replaced belt and pulley. All unit functions checked ok

Replaced faulty cold dual valve. All unit functions checked ok. Customer advised on monitoring

Replaced all sensors. All unit functions checked ok found issue with slight short at outlet

"Unit needs defrost heater, thermistor and Evap motor ; ordrng 1 WP2315549 (Evap Motor) and 1 W11545823 (HARNS-WIRE) and 1 WPW10384183 (Thermistor) and 1 WP2323198 (Heater)"

"Ran diagnostic with techline ordering Replacement Control , UIconsole, and freezer door. ; ordrng 1 W11633128 (Freezer door) and 1 W11626108 (Ui console) and 1 W11686639 (Control-elec)"

"Replaced control board, operations are correct now"

Compressor is kicking out on overload. Replaced compressor relay and capacitor. Compressor is locked up. Estimate $1160.98 customer is buying a new refrigerator

Checked unit all functions tested properly

Checked unit explained to customer that light was on because door was open

Dropped off data loggers ; saved tckt

Replace defective water valve unit unit is OK

Replaced faulty parts. All unit functions checked ok at this time

replaced shorted control board and wiring harness and ran test cycle. test ok

Replaced faulty door switch. Unit is now working as intended no issues at this time ; used 1 WPW10237959 (Door switch) from stock

"I ran a diagnostic and no error codes found, unit went through fine on the auto test, I explained to the customer on how to use the unit correctly"

"Checked unit and unit has physical damage, customer said they bought it like that in auction and it had already been documented and there's a file#. 7738665337 and it says it's none repairable, I refer the customer to contact customer service"

"Checked unit and unit has capacitor and diode are shorted out, also has a lot of cooking oil, I showed the customer the problem and explained to customer we can fix it but would need to pay, customer said he has home shield warranty and they will fix it for him, I also made him aware that having that much oil is a fire hazard"

Cancelled Per. Miss and Mr. At the door saying unit is working fine

"Collected data loggers, pending further action"

"Checked unit and everything was working as it's designed, and there was no noise found, customer said they haven't heard it in a while"

Checked unit and pump and motor failed ; ordrng 1 W11525187 (Pump and motor)

"Checked unit and water valve was not connected, I connected and checked ok"

Checked unit and panel has water damage ; ordrng 1 W11491730 (Panel) and 1 W11084865 and 1 W11131369 (UI)

Checked unit and gearcase is too noisy and leaking down to the other parts; ordrng 1 W10868473 (Gearcase) and 1 W10006483 (Stator) and 1 W10006482 (Motor) and 1 W10447975 (Slider) and 1 W10447973 (Clutch) and 1 W10834917 (Impeller) and 1 W10586079 (Gasket)

Checked unit and nothing works ; ordrng 1 W11428994 (Control) and 1 W11335100 (Harness) and 1 W11259498 (Drain pump) and 1 W11414731 (Latch)

"Checked unit and vent going to the outside is completely clogged, I advised the customer to fix it before using the unit again, unit checked ok"

Parts damaged. ; ordrng 1 W11370574 (Compressor)

"Had to drill out coin box and replace. Replaced wire harness, and pump. Operation are correct now"

Replaced lower basket on dishwasher

Parts are in quote. Do not schedule without proof of move in. ; saved tckt

SR# 7739890364 fixed loose spout fitting

"Replaced bad evaporator, compressor and drier."

replacxed shorted capacitor and ran test cycle. test ok; used 1 W11395618 (CAPACITOR) from stock

Part order for clips (WPW10250160) that do not come included with adjusters.; ordrng 2 WPW10250160 (Clips)s

Installed new grates (W11204009). Unit operations are now correct.

Part order for nozzle (W11230609).; ordrng 1 W11230609 (Nozzle)

Replace parts unit tested properly

Checked unit drain pump not working ; ordrng 1 W11399437 (Drain pump) and 1 W11643701 (Harness)

customer returned unit. returing parts

order parts 2wgt; ordrng 2 W11593035 (covers)s and 1 W11593036 (board housing bracket)

Part order for front glass door (W11403922). ; ordrng 1 W11403922 (Glass door)

Will need new panel control. Gave customer a quote and they will think about continuing with repairs.

"Part order for motor, and ice maker assembly for unit with loud noises.; ordrng 1 W11700250 (Ice maker) and 1 W11671282 (Motor) and 1 WPW10169511 (Coupler)"

Installed new freezer door. All operations are now correct.

Replaced ice door assy on dispenser