Checked unit and replaced shorted left front switch. Ran test cycle and all burners and all check ok with normal operations. Ran temp test on oven and unit temps check ok. Advised Mr after preheat is complete to give unit an extra 5-10 minutes for the temps to settlein.

Order parts ; ordrng 1 W11492434 (Motor) and 1 3387610 (Belt) and 1 8577274 (Thermistor) and 1 W10693363 (Fuse) and 1 W11344457 (Heater) and 1 8557403 (Stat) and 1 280148 (Cutoff)

Checked unit and replaced shorted control. Ran test cycle and unit checks ok.

Order part reschedule with customer; ordrng 1 W11608056 (CNTRL-ELEC)

"Upon arrival, I inspected the unit and could not duplicate the issue. The unit is spinning as designed"

Assisted GW replacing springs

"Ran diagnostics, builder advised on installation incomplete. No water coming into unit."

Order new lamp; ordrng 1 8206232a (Lamp)

found and replaced shorted parts; used 1 W11612329 (SENSOR) from stock

found and replaced shorted part and cycled

"Upon arrival I looked at the hose in the back and also checked if the ice maker was working, she is getting good pressure into the refrigerator, after testing multiple times and triple checking for possible leaks, there were none to be found, unit is working as designed."

"Upon arrival I replaced all parts needed for the washer, after testing unit it is now going through all the cycles, working as designed."

"Upon arrival, and after replacing the part, the unit is now back to factory specs."

"Ran diagnostics, documented findings, customer concerns and gas company reports with techline and safety once more. No actual leak detected, no further work suggested at this time. Closing ticket Techline 7741745548Safety 7741667533"

Per Mrs. Will not be available. Will call back in to reschedule ; O-emld tckt

Need to order; ordrng 1 W11026307 (Hinge pin) and 1 W11096015 (Roller cab)

Unit none repairable leak in the Yoder loop #7741746275

Replaced harness ran and tested unit checks ok

part order; ordrng 1 w11700916 (lid lock)

changed out drain pump unit is correct now

Replaced compressor and dryer unit is now cooling as designed

Wrong part packaged reorder control; ordrng 1 W11607637 (Control) and 1 W11665967 (Harness) and 1 W10919003 (Drain pump)

Replace short heating element and all fuses unit is now working property

Installed icemaker ran test all operations normal.

Need to order `; ordrng 1 W11646196 (Icemaker) and 2 W11257222 (Screw)s and 1 W11763848 (PANEL-UI) and 1 W11515313 (TUBE-WATER)

Installed thermistor ran test all operations normal.

"The unit wasnt plugged in fully. I reinserted the plug into the outlet, ran a test, and all operations were normal."

"I installed adjusters, tracks, and bottom rack wheels. I ran a test of all operations, and everything appeared normal."

"Found faulty control board. Removed and replaced control board, drain pump and wire harness. Checked operation"

Open vent limiter. Ran meter vent airflow test. Unit failed test. I disconnected vent from dryer. Replaced vent limiter. Customer needs to have vent through wall cleaned before hooking vent to dryer; used 1 279816 (Limiter) from stock

"Checked unit and the outlet the unit was plugged is not working, I plugged unit to a different outlet and checked ok"

"I ran a diagnostic and no error codes found, unit went through fine on the auto test, and the only possible problem is drain hose connected to garbage disposal is hanging too low, I advised the customer to fix that"

"Checked unit with tech line and now they recommended to replace the fan on the fresh food, and also the door of pantry drawer, because the control is not working and connection has coronation and evaporator drain is clogged File#. 7741634035; ordrng 1 W10633627 (Motor evaporator) and 1 W10389152 (Support) and 1 W11745092 (Extension) and 1 LW10550670 (Door) and 1 W10503833 (Control)"

"Checked unit and unit came with wrong size burner caps and didn't fit the burners, I replaced them and checked ok; used 1 W11379294 (Burner cap), and 1 W11455147 (Burner cap) from stock"

Came out to diagnose unit customer had a load running and had 2 completed prior to service unit checks ok

#7741748735. Per techline will not move forward with repair due to unit over heating causing potential injury.#7741729917

"Customer had multiple hangers and other sorts of things stuck underneath the washer and she said it was making a noise, wondering the agitate spin after looking up underneath one of the hangers got caught in the slit of the guard for the pulley so I replaced the splutchassembly off of Truck stock Unit is operating properly now all operations OK and it is no longer making any noises; used 1 W10721967 (Splutch asm) from stock"

checked and customer needs to have vents cleared out no airflow dryer is heating

replaced blower per tech line

replaced bad icemaker

replaced bad suspension

broken ice container; ordrng 1 W11185686 (ice-contnr) and 1 WPW10196393 (damper control assy)

Customer council cancelled repairs upon arrival

Part order due to compressor over heating unit not cooling.; ordrng 1 W11484639 (Compressor) and 1 W11337423 (Evaporator)

"Part order for timer, and start switch due to unit not starting correctly when start is inserted.; ordrng 1 W10745655 (Timer) and 1 W10420741 (Start switch)"

"Part order for motor, and timer due to unit intermittently not turning basket.; ordrng 1 W10185982 (Timer) and 1 W10396029 (Motor) and 1 694089 (Wheel)"

Assisted tech.

SR#7741745330Bin temp sensor has ice going a quarter of the way up it and is reading 7.3 ohms which is saying that we been is empty and it is full of ice to the topReplaced the bin thermostat with one off of truck stock and it was reading .18 ohms after just installing it but diagnostics test was reading shorted bin temp sensor Call into office and asked if this was normal Office advised to give it a few days and if the customer calls back to order a new one; used 1 W10511923 (Bin temp sensor) from stock

"When checking out the unit customer said they just renovated the laundry room and hooked the washing machine back up and forgot to turn the water back on and started a cycle and it was flashing the F8E1 error code and then since the water level sensor tripped out, it went into F8E3 Overflow condition causing it to just constantly drain anytime The unit was plugged in, but there was no water inside and the door lock error code was from Me manually unlocking the door from the inside, so the customer could remove their clothes.F5E2 Door Lock errorF8E1 no water detected going into washer causing water level sensor to tripF8E3 overflow condition After being able to clear out the codes and run a test mode with the water turned ON the unit is now operating properly and working as a design did not throw any error codes during test modeUnit operating as designed now"

Dryer will not turn on or start when hitting the push the start button a timer runs and even when you stop the timer still running but the drive motor is not kicking on nor is the heating element. Need to replace the timer along with the push to start and also customer said it does not heat whenever it was running need to replace the sensors in the back and the heating element; ordrng 1 W10185982 (Timer assembly) and 2 W10117655 (Push to start switch)s and 2 3392519 (Thermal fuse)s and 1 W10724237 (Heating element)

"Customers washing machine was stuck on the control lock on the user interface . I had to use service pointer W11767406 follow the instructions and got the unit unlocked and operating properly ran it through a service diagnostics test and everything checked out good and I showed the customer the sequence of steps that way if it ever happens again, he will be able to unlock it himselfUnit is operating properly now all operations OK"

"reattached loose latch assembly - tested, working as design"

checked unit out water was off to unit made unit right unit checked out

Order parts ; ordrng 1 Lw11038917 (Door)

Customer council cancelled repairs upon arrival

Found terminal wires loose connection

Found heating element wire loose connection

"Upon arrival I found unit not draining properly, I vacuumed the drain hose and drain pump, I found a lot of stuff restricting the drain pump to drain the water out, after testing unit it is now draining."

Fixed gapped UI panel.

"Parts are not available, closing for trip and diagnostic."

SR#7741650191 unit is infested with roaches.

"replaced broken cam and rear leveling leg and re-leveled unit and ran test cycle. test ok; used 1 W10721967 (CAM), and 1 W11213957 (FEET-LVLNG) from stock"

hums but doesn't engage slider - replace clutch and tested - working as normal ; used 1 W10754448 (CLUTCH) from stock

"Installed new motor, and wheel due to unit not starting. Operations are now complete."

"Ordering parts; ordrng 1 W11454734 (Gearcase) and 1 W10902814 (Washplate), used 1 W10721967 (Cam) from stock"

Exhaust hose in back if dryer had lots of lint build up as well in the wall. the dryer is heating up properly and everything is working like is should but the vent needs to be cleaned. Customer said it will take 2 to 3 cycles for the clothes to dry properly. Dryer is operating as designed all operations OK customer needs vent cleaning company

05491aInstalled all parts everything kicked back on all the lights were working and the compressor and all fans came back on unit is running properly now all operations OK

"Call the homeowner # 713-398-3053 when we are scheduling to come back to the houseThe other phone number is the mother-in-law that does not live at the house Washing machine is constantly draining. Need to order a main control board with a pressure switch on it. Drain pump is working and running, but will not shut off; ordrng 1 W11578565 (control board)"

Need to order main control board with pressure switch on it; ordrng 1 W11578563 (Control board)

"Test 44 icemaker, harvested, and displayed 22 which is indication that the icemaker completed test and turned off and that the ice bucket is not full Undid the waterlines underneath the door and ran test mode 45 icemaker filter test and the water is just trickling out of the line and I also did it with the filter in the housing and also out of the housing and the result is the same but you can hear the valve buzzing calling for water.Water dispenser at the door is also just trickling water with the filter in or out of the housing but you can hear the valve running trying to call for water. The icemaker is also reading Temperature is warmer than the harvesting temp but also had the door opened multiple times The customers main concern, though is the water buildup on top of the door seal at the top of the freezer, even after replacing the door twice, and adding the caulk sealant inside the unit where the metal frame meets the liner plastic it is still has condensation around the outer portion of the seal, Call them to Techline and sent them pictures from where the liner meets up to the plastic and they deemed it nonrepairable gave me an SR number and told me to tell the customer to call it in and give it to his third-party warranty SR#7741738650Closing the ticket out for trip and diagnostic"

Frozen line defrosted ran and tested unit checks ok

Replaced shorted control board ran and tested unit checks ok

Diagnosed unit and found ice blockage defrosted ran and tested unit checks ok

Found shorted heater ordered; ordrng 1 W11650661 (Heater)

Diagnosed unit and found unit unplugged unit checks ok

REPAIR REQUIRES 2X LABOR. unit needs everything. SOME PARTS NLA; ordrng 1 7920P20260 (cooktop) and 1 7746P12060 (trim) and 1 W10168883 (trim-cktop) and 1 7403P83160 (switch) and 3 7450P01560 (switch)s and 1 7406P44760 (element) and 1 7406P44860 (element) and 1 L7406P44960 (element) and 1 WPW10162365 (elmnt-surf) and 4 7737P37260 (knobs)s and 4 8008P04260 (grommets)s

removed extreme restriction from blower housing. unit tested ok.

Replace parts unit is now cooling properly

Replace part unit still not coming on called tech line was advised to replace wire harness again SR#7741611679; ordrng 1 W11747574 (Harness) and 1 WPW10117655 (Start switch)

Replace part unit tested properly

Replaced faulty control. Unit is now working as intended no issues at this time

"Ran diagnostic, ran unit at 350 degrees for 20 mins. Cure elements. All unit functions checked ok at this time. Customer advised on monitoring unit."

"Ran diagnostic, ordering Control-elec and thermistor. ; ordrng 1 W11764616 (Control-elec) and 1 WPW10181986 (Sensor)"

"Ordering Sump motor assembly, power present motor not running ; ordrng 1 W11613479 (Sump motor assembly)"

"Ran diagnostic, unit running draining non stop. Ordering Control-elec, please call this week. ; ordrng 1 W11116527 (Control-elec)"

Replace control board - ran diagnostics cycle unit operating as design

Upon arrival i diagnosed unit. After inspection unit constantly igniting/sparking. I showed costumer power outlet has reversed polarity (picture attached). I showed her with a different outlet and passed green light. I advised to get electrician to fix outlet.SR#7741728533

Upon arrival i replaced parts. After replacement i tested. Unit passed. No longer constantly draining. Unit is working as designed.

Upon arrival i replaced parts. After replacement unit turn on. I tested unit completed cycle draining normally. Unit is working as designed.

"Replaced bad control, hose & valve."

Ran diagnostics. Unit failed air flow test. Customer needs vents cleaned.

Ran burn in for about one hour. Unit operating as normal.

Replaced shorted display.

Replaced bad UI.

Found restriction on evaporator. ; ordrng 1 W11546605 (Evaporator) and 1 W11580057 (Compressor) and 1 W11109499 (Drier)

"Replaced control board and dual water valve NOTE: after installation of parts, needed to turn water valve ON and asked customer to turn ON but then noticed water leaking at the wall plumbing connection. Advised customer to have the plumbing repaired in order to turn water back on and for ice and water to dispense"

Replaced control board and display panel. Tested after unit is working as designed.

"Upon arrival and after diagnosing, I noticed that the refrigerator compartment evap fan was not working. I will need to replace the evap cover. The customer also showed me a video recording of what sounded to be ice hitting the evap fan. ; ordrng 1 W11610999 (EVAP COVER) and 1 W11574766 (PANEL U/I) and 1 W11664342 (CONTROL BOARD) and 1 W11567407 (HEATER)"

Upon replacing the parts the unit began to drain properly now and started to cool down. Unit should be working properly and start producing ice.

"Upon arrival and after diagnosing, I noticed that the unit was not completely hot, but also wasnt cold. I will order the evap, evap harness, and control board. ; ordrng 1 WPW10143759 (FILTER DRIER) and 1 W11256565 (EVAP) and 1 W10911102 (EVAP HARNESS) and 1 W10860447 (CONTROL BOARD IN RC)"