We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Spring, TX 77388
Gary L
Job Details: 04/28/2023
Found back panel making noise. Big country worked on unit and changed several parts. Send back to whirlpool to dispatch big country
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MSS00
Near Bellaire, TX 77401
anthony
Job Details: 04/28/2023
Needs parts per service pointer; ordrng 2 4318168 (Mastic)s
We serviced a
WHIRLPOOL WASHER
Model MVWB965HC0
Near Houston, TX 77091
Louis R
Job Details: 04/28/2023
Unit is being replaced.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Roman Forest, TX 77357
leonard
Job Details: 04/28/2023
checked unit and ordered part for repair. customer advised unit is working properly now and no longer needs service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Hockley, TX 77447
gary
Job Details: 04/28/2023
"Unit has been replaced, closing ticket"
We serviced a
WHIRLPOOL MICROWAVE
Model JMW2430IL02
Near Spring, TX 77386
donnie
Job Details: 04/28/2023
Need appliance mgr and magnetron ; ordrng 1 W11346197 (Magnetron) and 1 W11325784 (Appliance mgr) and 1 W11448962 (Board) and 1 Wpw10260060 (Board) and 1 W11449292 (Ui)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Humble, TX 77346
leonard
Job Details: 04/28/2023
order parts 2wgt; ordrng 1 W11249952 (motor-evap) and 1 W11330971 (control board) and 1 WPW10675033 (cntrl-elec) and 1 WPW10624574 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WFW9200S200
Near Baytown, TX 77521
Allen
Job Details: 04/28/2023
Replaced inop valve ops normal on testing found no further leaks on unit advised cust of valve at wall may need to be replaced in near future
We serviced a
KITCHEN AID MICROWAVE
Model KMBD104GSS00
Near Houston, TX 77339
donnie
Job Details: 04/28/2023
"Need magnetron, cap diode and boards; ordrng 1 W11596034 (Mag) and 1 W11316904 (Cap) and 1 W11486769 (Control) and 1 W11486764 (Console) and 1 W11445128 (Relay board)"
We serviced a
WHIRLPOOL FREEZER
Model WRS335SDHM06
Near Katy, TX 77494
martin
Job Details: 04/28/2023
Sealed system failedWill reorder components ; ordrng 1 W11557671 (Compressor) and 1 W11546692 (Evaporator) and 1 W11109499 (Drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Humble, TX 77346
leonard
Job Details: 04/28/2023
unit has intermittant leak issue in icebox area. working properly now. called Tech line and made all advised checks. unable to detrmine cause of issue and documented with sr#7736285990
We serviced a
WHIRLPOOL FREEZER
Model WRS335SDHM06
Near Katy, TX 77494
martin
Job Details: 04/28/2023
Replaced parts list
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Houston, TX 77004
levis
Job Details: 04/28/2023
checked unit reset the control and checked operation
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Katy, TX 77494
martin
Job Details: 04/28/2023
Assisted LG with 2man job
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Arcola, TX 77583
derrick
Job Details: 04/28/2023
Replaced broken knob and checked operation of unit ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Spring, TX 77373
Gary L
Job Details: 04/28/2023
Needs motor assembly ; ordrng 1 W11025157 (Motor assembly)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Pearland, TX 77581
Osiel
Job Details: 04/28/2023
Found faulty gearcase and agitator part order no return date ; ordrng 1 W11093899 (Agitator) and 1 W11178227 (Basket) and 1 W11185701 (Gearcase) and 1 W10905025 (Slider)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Texas City, TX 77590
Osiel
Job Details: 04/28/2023
Replicates control unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DRYER
Model wed6120hc1
Near Texas City, TX 77591
Osiel
Job Details: 04/28/2023
Found broken belt replaced belt unit is working as intended no issues found at this time ; ordrng 1 661570V (Belt)
We serviced a
MAYTAG WASHER
Model MVWB955FC1
Near Dickinson, TX 77539
Osiel
Job Details: 04/28/2023
Unit seemed to be operating as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near League City, TX 77573
Osiel
Job Details: 04/28/2023
Replaced gearcase unit is working as intended no issues found at this time
We serviced a
KITCHENAID ICEMAKER
Model KUID508ESS2
Near Humble, TX 77346
leonard
Job Details: 04/28/2023
order parts 2man 4wgt with Donnie; ordrng 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor) and 1 W11109499 (drier-tube)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Conroe, TX 77384
kayla
Job Details: 04/28/2023
Unit is working as designed. Customer to monitor unit.
We serviced a
WHIRLPOOL N
Model n/a
Near Conroe, TX 77384
kayla
Job Details: 04/28/2023
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Houston, TX 77056
anthony
Job Details: 04/28/2023
Customer said the noise is better after service but they may call if issue gets worse if so we will need to get another gear case
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near League City, TX 77573
Osiel
Job Details: 04/28/2023
Customer complaining about moisture on freezer door advised that unit would need new door customer will try and call customer service for further assistance
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS
Near Fulshear, TX 77441
martin
Job Details: 04/28/2023
Checked temperature with thermocouple and heat as designed Uploaded picture for documentation Also notified builder and sent him picture of results as well
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Richmond, TX 77406
martin
Job Details: 04/28/2023
Found drive belt broken Provide customer quote. Uploaded picture of quote for documentation Customer approved ; used 1 341241 (BELT) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Richmond, TX 77407
martin
Job Details: 04/28/2023
Per builder just drop off at 6911 Aspen Highlands CtUploaded picture for documentation
We serviced a
KITCHEN AID COOK TOP
Model KCGD500GSS00
Near Spring, TX 77380
kayla
Job Details: 04/28/2023
Ordering parts. Two wgt; ordrng 1 W11511839 (Right front valve) and 1 W11537635 (Switch harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW01
Near Houston, TX 77084
jerrell
Job Details: 04/28/2023
Called Tech-Line talked to Chris to verify cabinet damage to the refrigerator file number none repairable per Tech-Line 7736286359
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JB0
Near Houston, TX 77004
levis
Job Details: 04/28/2023
replaced shorted control
We serviced a
WHIRLPOOL OVEN
Model KSGG700ESS3
Near Richmond, TX 77406
raul
Job Details: 04/28/2023
Replaced spark harness wire.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Richmond, TX 77406
raul
Job Details: 04/28/2023
Different issue. Upon arrival customer mentioned that the fridge is working is just tripping breaker. I asked to see breaker box and it shows it has GFCI breakers. I explained to him that he needs to get a regular breaker installed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near League City, TX 77573
Osiel
Job Details: 04/28/2023
Found article in drain hose removed article unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Pearland, TX 77584
Osiel
Job Details: 04/28/2023
Replaced heateing element unit seems to be operating as intended
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Fresno, TX 77545
derrick
Job Details: 04/28/2023
Repaired loose water pressure hose in control and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Humble, TX 77346
donnie
Job Details: 04/28/2023
Helped LV repair refrigerator
We serviced a
KITCHENAID ICEMAKER
Model KUID508HPS00
Near Magnolia, TX 77355
gary
Job Details: 04/28/2023
"Ran diagnostics, unit will need complete sealed system repair. Ordering main compressor, evaporator and condenser assembly ; ordrng 1 Wpw10605286 (Compressor) and 1 Wp2313624 (Condenser) and 1 Wpw10218037 (Evaporator)"
We serviced a
WHIRLPOOL DISHWASHER
Model KUDE40FXSP5
Near Spring, TX 77380
kayla
Job Details: 04/28/2023
We serviced a
JENN-AIR OVEN
Model JJW2830LL00
Near Galveston, TX 77554
dadrick
Job Details: 04/28/2023
checked over unit. found broken glass door and name plate. instaled new glass door and name plate. unit working as designed.
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Pearland, TX 77584
Allen
Job Details: 04/28/2023
Corrected ign alignment ops normal on testing found no further issues
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS
Near Spring, TX 77373
Gary L
Job Details: 04/28/2023
Found bad drain pump. Removed and replaced drain pump. Checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Spring, TX 77373
Gary L
Job Details: 04/28/2023
Removed and replaced water filter housing and diffuser. Checked operation and function
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Magnolia, TX 77354
gary
Job Details: 04/28/2023
"Ran diagnostics, replaced main heating element per Special Project S17304 - PRE-ID Heater Bushing. All functions checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Galveston, TX 77554
dadrick
Job Details: 04/28/2023
"checked over unit. found bad coupler, motor, and ice bin. instaled new coupler, motor, and ice bin. unit working as designd."
We serviced a
WHIRLPOOL DRYER
Model WED6620HW2
Near Houston, TX 77027
anthony
Job Details: 04/28/2023
Reconnected loose wire on element all ok no problems
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIS18PNZB0
Near Houston, TX 77027
anthony
Job Details: 04/28/2023
Unit will need new drain pump assembly estimate of repair is 800 dollars customer declined repair and will call back if they want unit repaired
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Tomball, TX 77375
kayla
Job Details: 04/28/2023
Adjusted height of unit. Checked all water /drain connections.. Dishwasher is working as designed. NO LEAKS AT THIS TIME. Customer to contact whirlpool for cosmetic issues.
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Spring, TX 77381
kayla
Job Details: 04/28/2023
Returning parts not used. Repaired wires. Ran diagnostics. All operations are correct. Customer approved and to monitor unit.Spoke to Ashenti TPSS.. authorization:: K16W0E1NL2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Galveston, TX 77550
dadrick
Job Details: 04/28/2023
order part; ordrng 1 W11635510 (comp) and 1 W11546692 (evap) and 2 W11506635 (coupler)s
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Galveston, TX 77551
dadrick
Job Details: 04/28/2023
order part; ordrng 1 WP697772 (blower) and 1 W11549461 (motor) and 1 661570V (belt)
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Texas City, TX 77590
dadrick
Job Details: 04/28/2023
"checked over unit. found bad cntrl board, panel, and latch. instaled new cntrl board, panel, and latch. unit working aas designed."
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Tomball, TX 77375
kayla
Job Details: 04/28/2023
Replaced parts. Ran tests. All operations are correct. ADVISED CUSTOMER AIRFLOW IS STILL NOT GOOD AND TO REMOVE VENT EXHAUST FROM DRYER BECAUSE WE WILL CHARGE SERVICE FEE/PARTS/LABOR NEXT TIME.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Fresno, TX 77545
derrick
Job Details: 04/28/2023
Repaired loose leveler and checked operation of unit ok
We serviced a
WHIRLPOOL RANGE
Model JGCP548HM00
Near Missouri City, TX 77459
derrick
Job Details: 04/28/2023
Order igniter; ordrng 6 W11580024 (Igniter)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Missouri City, TX 77459
derrick
Job Details: 04/28/2023
Order housing; ordrng 1 W11162042 (Housing)
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Sugar Land, TX 77479
derrick
Job Details: 04/28/2023
Leveled unit and checked ok
We serviced a
WHIRLPOOL FREEZER
Model KRMF706ESS05
Near Sugar Land, TX 77479
derrick
Job Details: 04/28/2023
Installed name plate
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Houston, TX 77072
derrick
Job Details: 04/28/2023
Order capacitor; ordrng 1 W11428524 (Capacitor)
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Houston, TX 77031
derrick
Job Details: 04/28/2023
Order idler pulley; ordrng 1 WP691366 (Idler)
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Houston, TX 77030
derrick
Job Details: 04/28/2023
Leveled unit and checked operation of unit ok
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near Houston, TX 77009
Louis R
Job Details: 04/28/2023
Unit has been replaced
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Hockley, TX 77447
gary
Job Details: 04/28/2023
Replaced complete faulty Icemaker assembly in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW0
Near Houston, TX 77004
levis
Job Details: 04/28/2023
replaced door strike
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77079
jerrell
Job Details: 04/28/2023
Installed heater ran test all operations normal.; used 1 W11537778 (Heater) from stock
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HPS
Near Houston, TX 77079
jerrell
Job Details: 04/28/2023
Replaced stock circulation pump the pump failed within the 90 period tech to close ticket ; used 1 W11542867 (Circulating pump) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Porter, TX 77365
donnie
Job Details: 04/28/2023
Helped LV repair refrigerator
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Tomball, TX 77377
gary
Job Details: 04/28/2023
Replaced burner assembly in cooktop. All functions checked ok at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Houston, TX 77004
levis
Job Details: 04/28/2023
checked unit adjusted the door and latch and checked operation
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Montgomery, TX 77316
gary
Job Details: 04/28/2023
"Will need re order main compressor assembly, pending further action ; ordrng 1 Wpw10466675 (Compressor)"
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WOC54EC7HS04
Near Houston, TX 77008
Louis R
Job Details: 04/28/2023
Replaced bad switches. Office has dl AUTH
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW0
Near Houston, TX 77004
levis
Job Details: 04/28/2023
replaced defective lint filter
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Montgomery, TX 77316
gary
Job Details: 04/28/2023
"Replaced main pump actuator and capacitor, all functions checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Spring, TX 77373
Gary L
Job Details: 04/28/2023
Ordering parts. Customer says unit is freezing in refrigerator ; ordrng 1 W10316760 (Thermistor)
We serviced a
KITCHENAID M/W OTR
Model KMHS120KPS01
Near Houston, TX 77067
Gary L
Job Details: 04/28/2023
Found stuck relay on circuit board. Removed and replaced circuit board and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Houston, TX 77064
Gary L
Job Details: 04/28/2023
Assisted tech in repairing refrigerator
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Houston, TX 77004
levis
Job Details: 04/28/2023
replaced door hinge pads
We serviced a
WHIRLPOOL DRYER
Model WGD5050LW2
Near League City, TX 77573
dadrick
Job Details: 04/28/2023
order part; ordrng 1 W11652257 (gas burner)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Richmond, TX 77407
martin
Job Details: 04/28/2023
Replaced parts list Recalibrate itRan diagnostics and no codes found
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near The Woodlands, TX 77385
james
Job Details: 04/28/2023
Order parts reschedule with customer; ordrng 1 W11558182 (CNTRL-ELEC) and 1 WPW10384183 (thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Conroe, TX 77304
james
Job Details: 04/28/2023
Checked unit and reset controls. Operations check normal and confirmed by customer.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Pearland, TX 77584
Allen
Job Details: 04/28/2023
Part order cust to call w/p for assistance; ordrng 1 W11395558 (Cover) and 1 W1153323 (Control)
We serviced a
KITCHENAID DISHHWASHER
Model KDTM604KPS0
Near Pearland, TX 77584
Allen
Job Details: 04/28/2023
Aligned drip tray ops normal on testing found no further leaks at this time also advise cust of proper use and care
We serviced a
WHIRLPOOL ICEMAKER
Model KUID508HPS00
Near Houston, TX 77056
anthony
Job Details: 04/28/2023
Replaced faulty pump assembly all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Humble, TX 77346
leonard
Job Details: 04/28/2023
replaced faulty control box and thermister again due to new part failure and checked operations. ck ok same part failure auth#w16w8g0nl1
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ08
Near Montgomery, TX 77356
james
Job Details: 04/28/2023
Assisted Tech JP with repair
We serviced a
WHIRLPOOL FREEZER
Model KBSD708MSS
Near Houston, TX 77056
jerrell
Job Details: 04/28/2023
Need to set up with data loggers ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77041
Louis R
Job Details: 04/28/2023
Found bad ice maker; ordrng 1 W11546935 (Ice maker) and 1 W11162443 (Bin)
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ1
Near Houston, TX 77041
Louis R
Job Details: 04/28/2023
Found bad igniter; ordrng 1 W11524031 (Bake ignite) and 1 Wpw10333842 (Broil ignite) and 1 W11449506 (Regulator) and 1 W11162730 (Spark board) and 1 W11548757 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Houston, TX 77004
Louis R
Job Details: 04/28/2023
Bad ice maker; ordrng 1 W11658802 (Ice maker) and 1 Wpw10624574 (Power board) and 1 W11645701 (Ice box cover)
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS1
Near Houston, TX 77024
anthony
Job Details: 04/28/2023
Customer to monitor unit
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Houston, TX 77083
raul
Job Details: 04/28/2023
"Replaced belt, capacitor, drain pump and motor"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Houston, TX 77084
jerrell
Job Details: 04/28/2023
Need to order; ordrng 1 W11566891 (CNTRL-ELEC) and 1 W11518204 (Ui control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG02
Near Houston, TX 77060
Gary L
Job Details: 04/28/2023
Found light switch taped closed. Removed tape from light switch and checked operation
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77089
chris
Job Details: 04/27/2023
Found loose connection at control board. Reinstalled loose connection. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL M/W OTR
Model WMH75021HZ1
Near Houston, TX 77089
chris
Job Details: 04/27/2023
"Found faulty magnetron, capacitor, diode and transformer part order ; ordrng 1 W10818686 (Magnetron) and 1 W11371718 (Transformer) and 1 W11256462 (Diode)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Houston, TX 77059
chris
Job Details: 04/27/2023
Found faulty freezer door part order ; ordrng 1 W11566705 (Freezer door stainless)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Missouri City, TX 77489
roosevelt
Job Details: 04/27/2023
bad gearcase dl auth # is w16ves50npl2; ordrng 1 w11454372 (gearcase) and 1 W10721967 (drive pulley)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Arcola, TX 77583
roosevelt
Job Details: 04/27/2023
per rg to close out call