We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Pinehurst, TX 77362
gary
Job Details:
08/16/2022
Replaced control assembly in unit. All functions checked ok at this time
We serviced a
KITCHENAID KITCHEN
Model KDPM604KPS0
Near Houston, TX 77002
ben
Job Details:
08/16/2022
replaced heat element; used 1 W11537778 (HEATER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Houston, TX 77007
ben
Job Details:
08/16/2022
order part; ordrng 1 W10810403 (lid lock assy)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Houston, TX 77007
ben
Job Details:
08/16/2022
relaced pump and motor
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS01
Near Houston, TX 77006
ben
Job Details:
08/16/2022
replaced fill tub
We serviced a
KITCHENAID MICROWAVE
Model KMHS120KPS01
Near Houston, TX 77019
ben
Job Details:
08/16/2022
order part; ordrng 1 w11442100
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FJSS01
Near Houston, TX 77005
ben
Job Details:
08/16/2022
check unit shorted damper motor parrt no loner in stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Houston, TX 77054
ben
Job Details:
08/16/2022
chech unit foud fosset leaking customer need plumber to repair leak
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Arcola, TX 77583
roosevelt
Job Details:
08/16/2022
checked and called tech line and spoke rick and ran all test and all function worked ok sr# is 7734365187
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Missouri City, TX 77459
roosevelt
Job Details:
08/16/2022
replaced heater; used 1 W11537778 (HEATER) from stock
We serviced a
KITCHENAID OVEN
Model KERS202BSS0
Near Missouri City, TX 77459
roosevelt
Job Details:
08/16/2022
checked and all function worked as designed
We serviced a
WHIRLPOOL COOK TOP
Model WCG97US6HS00
Near Katy, TX 77494
martin
Job Details:
08/16/2022
"Needs spark module,cap kit,electrode and knobs ; ordrng 5 W11204451 (Knobs)s and 1 W10819916 (CAP kit) and 1 WPW10475149 (Spark module) and 1 W11507531 (Electrode)"
We serviced a
WHIRLLPOOL MICROWAVE
Model WMH78019HZ05
Near Katy, TX 77449
martin
Job Details:
08/16/2022
Per builder just drop off he will install
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Fulshear, TX 77441
martin
Job Details:
08/16/2022
"Inspected washer and was not able to duplicate any leaks at this time. Per service matters, there is a pointer regarding the soap dispenser assembly potentially being the reason it leaks. Provided quote for new Dispenser W11524105 $71Service fee & labor $285 - 140.67 = 144.33 + 71 Total Due: $ 215 Customer approved ; ordrng 1 W11524105 (Dispenser assembly)"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Richmond, TX 77406
martin
Job Details:
08/16/2022
"Inspected dryer to locate any issue with light coming on/offAfter thoroughly diagnosing found that if door is opened before turning ON the power to console, light will stay ONIf power to console is turned ON first then the door opened to put clothes In, the light will turn OFFCalled tech support to confirm and to documentExplained what i found and they agreed that the unit is working as intended. Per their recommendation, notified customer to power on dryer before opening door to put clothes on. NO PARTS Needed to be replaced."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Houston, TX 77083
martin
Job Details:
08/16/2022
Assisted JL with 2man job
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX535HPS
Near Houston, TX 77024
anthony
Job Details:
08/16/2022
470-442-5954; used 1 Wpw10511923 (Sensor) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Houston, TX 77025
anthony
Job Details:
08/16/2022
Needs parts; ordrng 1 WPW10507886 (Compressor) and 1 W11459354 (Evaporator) and 1 WPW10233570 (Tube)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Magnolia, TX 77355
gary
Job Details:
08/16/2022
"Ran diagnostics, replaced heating element per special project S17304 all functions checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Tomball, TX 77375
gary
Job Details:
08/16/2022
Replaced hinge assembly to main lid all functions checked ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Arcola, TX 77583
derrick
Job Details:
08/15/2022
Order parts; ordrng 1 W10830274 (Gasket) and 1 WPW10355264 (Bin)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Houston, TX 77045
derrick
Job Details:
08/15/2022
Unit infested with roaches and reported to TPSS
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Missouri City, TX 77489
derrick
Job Details:
08/15/2022
Unit is on a gfci breaker and is tripping the breaker when the heat rises. Consumer must have electrician to put in proper breaker for the correct functioning of this dryer
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Missouri City, TX 77489
derrick
Job Details:
08/15/2022
Outlet to unit is losing neutral. Has 120 on both legs but not 240 between the two. Consumer needs electrician to repair voltage issue
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Missouri City, TX 77459
derrick
Job Details:
08/15/2022
Order control; ordrng 1 W11566891 (Control)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Houston, TX 77062
chris
Job Details:
08/15/2022
Found loose connection at control board. Reinstalled loose connection. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Houston, TX 77062
chris
Job Details:
08/15/2022
Found loose connection at drain pump. Reinstalled loose connection. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS
Near Houston, TX 77047
chris
Job Details:
08/15/2022
Replaced faulty fuse. Unit is now working as intended. If customer calls back please order new fan and another fuse
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Houston, TX 77078
donnie
Job Details:
08/15/2022
"Refrigerator keeps giving a PO for power failure. The rest of the house isnt getting a power failure. Unit needs power control board and ui. Pantry drawer board is dead. Removed board and wiring in door is defective, need new pantry ui board ,door and wiring harness. Labor is $85.00,refrigerator ui $168.31 board $240.59 pantry ui $248.61 harness $60.50 door $609.02 total $1412.03 tax $116.49 total with tax $1528.52 house call was already paid and is not included on this balance estimate."
We serviced a
KITCHENAID KITCHEN
Model KDPM604KPS0
Near Sugar Land, TX 77498
roosevelt
Job Details:
08/15/2022
replaced heater; used 1 W11537778 (HEATER) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Sugar Land, TX 77498
roosevelt
Job Details:
08/15/2022
checked and removed shipping screws
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near Houston, TX 77057
anthony
Job Details:
08/15/2022
Sr 7734351115 spoke with whirlpool and they have decided that they do not want the compressor changed because a new one could make the same noise or be louder. Also there is a chance that the unit may be damaged from service. They stated that if the unit is working and cooling that it is working within its normal operating design. And if the customer has any other issues to call whirlpool at 1800-253-1301
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Conroe, TX 77304
james
Job Details:
08/15/2022
Checked unit and replaced shorted drain pump. Ran auto test cycle and unit checks ok and no leaks detected.
We serviced a
KITCHENAID KITCHEN
Model KDFE204KPS0
Near Fulshear, TX 77441
martin
Job Details:
08/15/2022
Replaced heater; used 1 W11537778 (Heater) from stock
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Fulshear, TX 77441
martin
Job Details:
08/15/2022
Inspected ice maker and found water filter water line kinked and not allowing water to pass through Adjusted and ice maker recirculating water properly now
We serviced a
WHIRLPOOL BEVERAGE CENTER
Model KUBL314K
Near Fulshear, TX 77441
martin
Job Details:
08/15/2022
Needs door Left Hinge ; ordrng 1 W11532928 (Left Hinge Door)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS
Near Porter, TX 77365
donnie
Job Details:
08/15/2022
"Unit exchanged, not being repaired"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Tomball, TX 77375
kayla
Job Details:
08/15/2022
Replaced part. Customer to monitor unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM11
Near Houston, TX 77024
jerrell
Job Details:
08/15/2022
Installed ice bucket
We serviced a
KITCHEN AID REFRIGERATOR
Model KBSN608ESS01
Near Houston, TX 77024
jerrell
Job Details:
08/15/2022
Installed basket front all test normal.
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Porter, TX 77365
leonard
Job Details:
08/15/2022
order parts 2wgt; ordrng 1 WP697772 (blower wheel) and 1 W11549461 (motor) and 1 W10837240 (idler pulley)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Houston, TX 77033
chris
Job Details:
08/15/2022
Found that computer was non responsive. Reset computer. Unit is now working as intended no leaks at this time
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Houston, TX 77023
chris
Job Details:
08/15/2022
Replaced faulty heater. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DRYER
Model WGD6120HC0
Near Dickinson, TX 77539
Osiel
Job Details:
08/15/2022
Found article in blower wheel removed article unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS08
Near Conroe, TX 77306
james
Job Details:
08/15/2022
Checked unit and replaced shorted control. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Brookshire, TX 77423
martin
Job Details:
08/15/2022
"Needs lint filter screen,timer and rotary switch ; ordrng 1 WPW10436303 (Timer) and 1 W11522758 (Lint filter screen) and 1 W10420747 (Rotary switch)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS
Near Pattison, TX 77423
martin
Job Details:
08/15/2022
"Ran diagnostics and everything checked out. Customer had mentioned before repair date, electrician came out and repaired DW wall switch crossed with Disposal. Did not find anything wrong at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS
Near Pattison, TX 77423
martin
Job Details:
08/15/2022
"Ran diagnostics and everything checked out. Customer had mentioned before repair date, electrician came out and repaired DW wall switch crossed with Disposal. Did not find anything wrong at this time."
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Humble, TX 77346
leonard
Job Details:
08/15/2022
order parts 2man 2wgt with Donnie; ordrng 1 W11590863 (magnetron) and 1 W11315605 (fuse-thrml) and 1 W11486781 (power supply) and 1 W11596133 (capacitor)
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ07
Near Humble, TX 77346
leonard
Job Details:
08/15/2022
defrosted frost build up in freezer section and adjusted and realigned freezer door brackets and slides and re-sealed door gasket. ck ok
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Houston, TX 77084
jerrell
Job Details:
08/15/2022
"Need to,order; ordrng 4 W11113654 (Pad)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Houston, TX 77345
donnie
Job Details:
08/15/2022
Helped LV repair sealed system on refrigerator
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Houston, TX 77345
donnie
Job Details:
08/15/2022
Helped LV pull and repair microwave
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Houston, TX 77345
leonard
Job Details:
08/15/2022
assisted Donnie
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Houston, TX 77345
leonard
Job Details:
08/15/2022
replaced shorted control panel and display board and relay boad and broken door switches and latch and checked operations. ck ok
We serviced a
KITCHENAID COOKTOP
Model KCGS956ESS02
Near Houston, TX 77079
jerrell
Job Details:
08/15/2022
Need to order; ordrng 1 W10722087 (COOKTOP)
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Cypress, TX 77433
kayla
Job Details:
08/15/2022
Bake not igniting.. Found igniter burned out. Replaced part. All operations are correct now.; used 1 Wpw10324262 (Ignitor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Houston, TX 77024
jerrell
Job Details:
08/15/2022
Installed control and thermostat
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKV0
Near Houston, TX 77095
kayla
Job Details:
08/15/2022
Ordering parts.. ctrls two wgt; saved tckt
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Houston, TX 77095
kayla
Job Details:
08/15/2022
Fixed latch issue.. now ctrl malfunctioned with pressure switch.. ordering part. ; ordrng 1 W11567712 (Ctrl elec)
We serviced a
WHIRLPOOL KITCHEN
Model WDTA50SAKZ0
Near Tomball, TX 77375
gary
Job Details:
08/15/2022
"Ran diagnostics, replaced heating element per special project S17304 all functions checked ok at this time"
We serviced a
WHIRLPOOL FREEZER
Model MZF34X16DW08
Near Cypress, TX 77433
kayla
Job Details:
08/15/2022
Replaced part l customer to monitor unit.
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Cypress, TX 77433
kayla
Job Details:
08/15/2022
Unit working as designed. Could not duplicate issue. Customer to use timed dry ..and advised customer to look for fan motor to install in vents for better airflow through vent to help dryer performance. All operations are correct. Closing out.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Houston, TX 77024
anthony
Job Details:
08/15/2022
Changed heating element everything all good job completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM05
Near Tomball, TX 77375
gary
Job Details:
08/15/2022
Replaced evaporator and compressor assembly in unit recharged system all functions checked ok at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Katy, TX 77493
martin
Job Details:
08/15/2022
"Arrived at customer home to install part. Before installation I reminded customer of the labor charge due to not being covered under warranty. Customer started to get upset that he already had to pay service fee again and that labor charge was ridiculous. Customer refused to pay labor fee so, I had no choice but to exit the home and quickly notified my supervisor of situation."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300EWH00
Near Galveston, TX 77551
miguel
Job Details:
08/15/2022
checked over unit. found bad ice maker. instaled new ice maker. unit working as designed know.; used 1 W10884390 (ICEMAKER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Hitchcock, TX 77563
miguel
Job Details:
08/15/2022
checked over unit. found unit not getting good water pressure. cust using revers asmoses system. she said she never had problems with other fridge. cust will call instalers.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Santa Fe, TX 77510
miguel
Job Details:
08/15/2022
checked over unit. found door seal had dog hairs. cleaned door seal. unit working as designed know
We serviced a
KITCHENAID REFRIGERATOR
Model KSRB25FHBT05
Near Galveston, TX 77554
miguel
Job Details:
08/15/2022
"checked over unit. found bad water filter, cover and water valve. instaled new water filter, cover, and water valve. unit wrking as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Tomball, TX 77375
gary
Job Details:
08/15/2022
"Ran diagnostics, removed debris from under float switch all functions checked ok at this time"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Tomball, TX 77377
gary
Job Details:
08/15/2022
Replaced element per special project adjusted all connectors. Unit functions checked ok at this time
We serviced a
JENN-AIR COOKTOP
Model JGD3430GB00
Near Tomball, TX 77377
gary
Job Details:
08/15/2022
Unable to reach customer will need RS; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED560LHW0
Near Houston, TX 77002
ben
Job Details:
08/15/2022
checked unit adjusted the blower wheel and housing and checked operation
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cypress, TX 77429
kayla
Job Details:
08/15/2022
Replaced part for recall. All operations are correct.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Pearland, TX 77584
Osiel
Job Details:
08/15/2022
Found faulty gearcase replaced gearcase unit is working as intended no issues found at this time
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Houston, TX 77021
chris
Job Details:
08/15/2022
Found faulty door latch that would turn unit off any time you tried to lock it part order ; ordrng 1 W11316250 (Door latch)
We serviced a
WHIRLPOOL FREEZER
Model WRT138FFDB01
Near Houston, TX 77048
chris
Job Details:
08/15/2022
Found faulty compressor and evaporator part order. Also need 5 pin ice maker ; ordrng 1 W11370574 (Compressor) and 2 W11504415 (Suction to compressor)s and 2 W11504431 (High side to compressor)s and 2 W11506619 (Process tube to compressor)s and 1 W11578004 (Evaporator) and 3 WP488163 (Screw)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77004
ben
Job Details:
08/15/2022
replaced shorted water valve
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Houston, TX 77098
ben
Job Details:
08/15/2022
order part; ordrng 1 W11322903 (cntrl-elec) and 1 W11316255 (valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Houston, TX 77054
ben
Job Details:
08/15/2022
replaced the soap dispencer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Houston, TX 77054
ben
Job Details:
08/15/2022
order part; ordrng 1 W10279866 (valve-inlt) and 1 W10238100 (inlet valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Houston, TX 77005
ben
Job Details:
08/15/2022
replaced heating element; used 1 W11537778 (HEATER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QVS02
Near West University Place, TX 77005
ben
Job Details:
08/15/2022
checked unit removed ice jsmmed in the ice bucket
We serviced a
WHIRLPOOL COOKTOP
Model KCED600GBL01
Near Bellaire, TX 77401
ben
Job Details:
08/15/2022
replaced shorted left rear surface switch
We serviced a
WHIRLPOOL COOKTOP
Model KCED600GBL01
Near Bellaire, TX 77401
ben
Job Details:
08/15/2022
replaced shorted left rear surface switch
We serviced a
JENN-AIR OVEN
Model JJW2430DS00
Near Houston, TX 77096
ben
Job Details:
08/15/2022
order part; ordrng 1 W10618107 (glass-door)
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS05
Near Houston, TX 77096
ben
Job Details:
08/15/2022
replaced iner door glass
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS05
Near Houston, TX 77096
ben
Job Details:
08/15/2022
replaced iner door glass
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Katy, TX 77493
martin
Job Details:
08/15/2022
Inspected DW and found broken glass inside drain pump assembly not allowing for water to drain. Removed glass and retested. Draining properly now
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS1
Near Katy, TX 77494
martin
Job Details:
08/15/2022
Started to replace control board but was not getting the correct voltage. I found loose neutral connection barely hanging ON Reattached connection and working as intended now
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ03
Near Katy, TX 77494
martin
Job Details:
08/15/2022
Needs center Pan assembly ; ordrng 1 W10858802 (Center pan assembly)
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW4
Near Sugar Land, TX 77479
roosevelt
Job Details:
08/15/2022
replaced bracket; used 1 W10837240 (BRACKET) from stock
We serviced a
WHIRLPOOL RANGE
Model KCGD500GSS
Near Sugar Land, TX 77479
roosevelt
Job Details:
08/15/2022
bad switch and dl auth# is k13vk1nl2; ordrng 1 W10866564 (swtch-oven)
We serviced a
KITCHENAID MICROWAVE
Model KEMC378KSS0
Near Sugar Land, TX 77479
roosevelt
Job Details:
08/15/2022
checked and safty is only paying to look at unit dl auth# is k13vp01wl2.... and if customer desides to repaire will need a new ticket part # is wp4375020 at 185.57 and wp4375424 at 515.12 wpw10687786 45.46 and lb is 369.95 and will need a 2m2wt and total is 1208.18
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Sugar Land, TX 77479
roosevelt
Job Details:
08/15/2022
replaced heater; used 1 W11537778 (HEATER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Missouri City, TX 77459
roosevelt
Job Details:
08/15/2022
bad harness; ordrng 1 w11591637 (harness)
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Missouri City, TX 77459
roosevelt
Job Details:
08/15/2022
replaceed bad pump and motor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near San Leon, TX 77539
Gary L
Job Details:
08/15/2022
"Found faulty control board and switch, replaced order parts , unit is now working as intended ; used 2 W10847849 (Switch) from stock"
We serviced a
MAYTAG DRYER
Model MGD8200FW0
Near Houston, TX 77056
anthony
Job Details:
08/15/2022
Needs parts; ordrng 1 W10837240 (Idler)