We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Dickinson, TX 77539
Osiel
Job Details: 03/14/2023
Found torn gasket part order no return date ; ordrng 1 695737 (Door rear) and 1 W10823580 (Seal) and 1 Xxxxx (High temp glue)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near League City, TX 77573
Osiel
Job Details: 03/14/2023
Found faulty UI and control board part ordered. No return date. ; ordrng 1 W11505225 (UI) and 1 W11506012 (Control board) and 1 W11440170 (Console)
We serviced a
KITCHENAID OVEN
Model KOCE507ESS20
Near Houston, TX 77042
jerrell
Job Details: 03/14/2023
Tech assist with JL
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Conroe, TX 77304
kayla
Job Details: 03/14/2023
Ordering part. Three wgt; ordrng 2 279311 (Igniter)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM02
Near Cypress, TX 77433
kayla
Job Details: 03/14/2023
Replaced parts. All operations are correct.
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Santa Fe, TX 77510
Osiel
Job Details: 03/14/2023
Customer complaint about unit not drying properly checked over unit and verified that heater is activity and operating as intended. Customer dissatisfied with unit operation and will try and contact customer service for further assistance
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ
Near Houston, TX 77064
Gary L
Job Details: 03/14/2023
Ordering parts ; ordrng 1 Wpw10464673 (Fan motor) and 1 W11087463 (Damper)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Houston, TX 77014
Gary L
Job Details: 03/14/2023
Ordering parts ; ordrng 1 W11626074 (Control)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Conroe, TX 77385
james
Job Details: 03/14/2023
Checked unit and replaced broken/misformed strike. Ran test cycle and unit checks ok.; used 1 W11457841 (STRIKE) from stock
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Conroe, TX 77304
james
Job Details: 03/14/2023
Need approval for parts and labor. Reschedule with customer after approval.2wgt; ordrng 1 W11158453 (cntrl-elec) and 1 WP3387747 (element) and 1 W10909685 (fuse-thrml) and 1 WP8577274 (thermistor) and 1 280148 (cutoff-tml)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Porter, TX 77365
leonard
Job Details: 03/14/2023
unjammed ice dispenser and checked all operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Crosby, TX 77532
ricky
Job Details: 03/14/2023
"replaced part per fault code, contractor to reinstall unit"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near The Woodlands, TX 77380
Gary L
Job Details: 03/14/2023
Found supply line to water filter cracked. Removed and replaced water line. Checked operation
We serviced a
WHIRLPOOL FREEZER
Model WRV986FDEM01
Near Spring, TX 77381
Gary L
Job Details: 03/14/2023
Ordering parts ; ordrng 1 W10316760 (Thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Conroe, TX 77304
james
Job Details: 03/14/2023
Order parts reschedule with customer; ordrng 1 W11546690 (CONTRL-BOX) and 1 WPW10384183 (thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2575GRS08
Near Houston, TX 77049
levis
Job Details: 03/14/2023
replaced shorted ice maker
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ0
Near Spring, TX 77381
Gary L
Job Details: 03/14/2023
Ordering parts ; ordrng 1 W11311685 (Cam) and 1 Wpw10257203 (Cam)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77032
donnie
Job Details: 03/14/2023
Repaired left front leg operations are correct now
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGW3
Near Houston, TX 77044
donnie
Job Details: 03/14/2023
Error code in diagnostics f4e3 need wash motor assy.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Arcola, TX 77583
derrick
Job Details: 03/14/2023
Replaced burner and checked operation of unit ok
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Arcola, TX 77583
derrick
Job Details: 03/14/2023
Order door and seal; ordrng 1 W11596046 (Seal) and 1 W10906683 (Seal) and 1 WP695737 (Door)
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Houston, TX 77044
donnie
Job Details: 03/14/2023
Need mag and transfomer; ordrng 1 W10693025 (Mag) and 1 W10836753 (Transformer)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MW0
Near Humble, TX 77396
leonard
Job Details: 03/14/2023
order part; ordrng 1 W11620552 (control board)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Humble, TX 77396
leonard
Job Details: 03/14/2023
replaced broken console clip and checked operations. ck ok; used 1 WP8312709 (CLIP) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Conroe, TX 77384
james
Job Details: 03/14/2023
Checked unit and replaced all 12 LED Modules in fresh and frozen sections per sp?w11606409. Unit checks ok. special project s84638 - parts and labor
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Arcola, TX 77583
derrick
Job Details: 03/14/2023
Cleared partially restricted pump. Ran diagnostics and checked operation ok
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS2
Near Sugar Land, TX 77478
derrick
Job Details: 03/14/2023
Order compressor and evaporator; ordrng 1 WPW10218037 (Evaporator) and 1 WPW10605286 (Compressor)
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Shenandoah, TX 77384
kayla
Job Details: 03/14/2023
Replaced part. Ran diagnostics. All operations are correct. Customer to monitor unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Humble, TX 77346
leonard
Job Details: 03/14/2023
rebooted control board and ran icemaker through harvest and fill test. all test ok
We serviced a
AMANA REFRIGERATOR
Model ART308FFDW10
Near Houston, TX 77080
Louis R
Job Details: 03/14/2023
Bad control; ordrng 1 W11608694 (Control) and 2 W11123941 (Switch)s
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Humble, TX 77396
leonard
Job Details: 03/14/2023
replaced warped cooktop and checked operations. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Spring, TX 77373
donnie
Job Details: 03/14/2023
"Repaired light socket, replaced bulb. Operations are correct now"
We serviced a
WHIRLPOOL LAUNDRY
Model WTW5100HW2
Near Cypress, TX 77433
kayla
Job Details: 03/14/2023
"Replaced parts. Ran calibration, and diagnostics. All operations are correct.; used 2 W11395618 (Capacitor), and 1 W10913953 (Actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Tomball, TX 77375
gary
Job Details: 03/14/2023
Ran diagnostics documented issue with missing parts at TPSS pending parts research and further action SR7735318995; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model MVW7232HC0
Near Humble, TX 77346
donnie
Job Details: 03/14/2023
Replaced ui and control board. Operations are correct now
We serviced a
KITCHENAID RANGE
Model KCGC506JSS00
Near Houston, TX 77041
Louis R
Job Details: 03/14/2023
Found bad spreader; ordrng 1 W11344538 (Caps) and 1 W11344539 (Spreader) and 1 W11580024 (Igniter)
We serviced a
WHIRLPOOL RANGE
Model WFE770OFZ2
Near Richmond, TX 77407
raul
Job Details: 03/14/2023
"Replaced control, sensor and bake element"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS1
Near Richmond, TX 77406
raul
Job Details: 03/14/2023
Unit was still vacant. Replaced control board
We serviced a
WHIRLPOOL FREEZER
Model WRS335SDHM06
Near Houston, TX 77084
kayla
Job Details: 03/14/2023
Reschedule. Customer did not follow instructions. Three wgt; saved tckt
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Houston, TX 77003
levis
Job Details: 03/14/2023
order parts; ordrng 1 W10754448 (clutch) and 1 W10734521 (slider)
We serviced a
WHIRLPOOL DRYER
Model WED56OLHW2
Near Houston, TX 77002
levis
Job Details: 03/14/2023
checked unit adjusted the latch and strike and checked operation
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Houston, TX 77027
levis
Job Details: 03/14/2023
replaced led modules
We serviced a
KITCHEN AID ICE MAKER
Model KUIS18NNTB3
Near Houston, TX 77019
levis
Job Details: 03/14/2023
replaced broken cutter grid; used 1 2313637 (grid) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Houston, TX 77004
levis
Job Details: 03/14/2023
checked unit adjusted the evap cover and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Houston, TX 77004
levis
Job Details: 03/14/2023
order part; ordrng 1 W10714545 (gasket-fip)
We serviced a
JENN-AIR MICROWAVE
Model JMW3430DP01
Near Houston, TX 77004
levis
Job Details: 03/14/2023
replaced shorted control panel
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW3
Near Houston, TX 77030
levis
Job Details: 03/14/2023
checked unit cleared and reset the control and checked operation
We serviced a
WHIRLPOOL1299] WASHER
Model NO MODEL
Near Houston, TX 77056
anthony
Job Details: 03/14/2023
Customer stated after I arrived that the unit is working now and to cancel
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near New Caney, TX 77357
leonard
Job Details: 03/14/2023
replaced broken drive belt and ran test cycle. test ok; used 1 W11239857 (BELT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near New Caney, TX 77357
leonard
Job Details: 03/14/2023
re-leveled washer and re-secured drain hose and checked all operations. ck ok
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Katy, TX 77494
martin
Job Details: 03/14/2023
Inspected dryer and found airflow restricted. Not venting 100%Showed customer findings and advised to have vent ducts checked and or cleanedCustomer will monitor and call back if issue continues
We serviced a
WHIRLPOOL DRYER
Model WGD5100VQ1
Near Houston, TX 77043
jerrell
Job Details: 03/14/2023
Replaced door switch all test normal ; used 1 WP3406107 (Door switch) from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Houston, TX 77063
jerrell
Job Details: 03/14/2023
Installed listed parts all test normal l.
We serviced a
WHIRLPOOL1299] REFRIGERATOR
Model wrb322dmdm00
Near Houston, TX 77077
jerrell
Job Details: 03/14/2023
Tech to close ticket there was no repairs needed confirm by maintenance team and management tech to close ticket
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Houston, TX 77094
jerrell
Job Details: 03/14/2023
Not economical to repair customer to replace unit due to the leak found between the gearcase and the tub that will be a total rebuild.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT740SALZ0
Near Houston, TX 77024
anthony
Job Details: 03/14/2023
Reset control and replaced pump assembly all ok no problems
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Hockley, TX 77447
gary
Job Details: 03/14/2023
Replaced damaged panel all functions checked ok at this time
We serviced a
JENNAIR COFFEE MACHINE
Model JBC7624BS00
Near Magnolia, TX 77354
gary
Job Details: 03/14/2023
"Found issue with part received, will re order and put back on schedule ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW04
Near Houston, TX 77041
Louis R
Job Details: 03/14/2023
Replaced broken ice bin & shaft
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB3
Near Houston, TX 77088
Louis R
Job Details: 03/14/2023
Unit infested with roaches. SR# 7735712712
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Houston, TX 77094
jerrell
Job Details: 03/14/2023
Need to order ; ordrng 1 WPW10642928 (Timer)
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Magnolia, TX 77354
gary
Job Details: 03/14/2023
"Replaced damaged basket in unit, all functions checked ok at this time"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Kemah, TX 77565
Osiel
Job Details: 03/14/2023
Found faulty icemaker part order no return date ; ordrng 1 W11579560 (Icemaker)
We serviced a
WHIRLPOOL FREEZER
Model KSSO42FMX01
Near Kemah, TX 77565
Osiel
Job Details: 03/14/2023
Found faulty icemaker part order no return date ; ordrng 1 WPW10277450 (Icemaker) and 1 W10818296 (Control board)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near The Woodlands, TX 77375
gary
Job Details: 03/14/2023
"Ran diagnostics cleared codes, customer advised on functions and excess sudds. Unit checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, TX 77407
raul
Job Details: 03/14/2023
"Replaced control, thermistor and harness wire"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Houston, TX 77082
raul
Job Details: 03/14/2023
Assisted MY ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Houston, TX 77068
Gary L
Job Details: 03/14/2023
Ordering parts; ordrng 1 W11449840 (Gearcase) and 1 W10902814 (Washplate)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Houston, TX 77068
Gary L
Job Details: 03/14/2023
Found panel vibrating. Removed and replaced rear panel and leveled washer
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Houston, TX 77044
donnie
Job Details: 03/14/2023
Need board and door switches ; ordrng 2 W11219774 (Switch assy)s and 1 W11545876 (Board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Katy, TX 77494
martin
Job Details: 03/14/2023
FOUND FREEZER BACK PANEL FROZEN Will order defrost components ; ordrng 1 W11650661 (Heater) and 1 W11546690 (Control board) and 2 WPW10384183 (Thermistor)s
We serviced a
JENN-AIR VENTHOODS
Model JXW8536DS0
Near Katy, TX 77494
martin
Job Details: 03/14/2023
Replaced motor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Katy, TX 77494
martin
Job Details: 03/14/2023
New tenant says everything cooling properly at this time
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Willis, TX 77378
james
Job Details: 03/14/2023
Checked unit and replaced misformed strike. Unit checksd ok.; used 1 W11457841 (STRIKE) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Shenandoah, TX 77384
james
Job Details: 03/14/2023
Checke dunit and replaced seperating door glass and badge. Unit checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT740SALW0
Near New Caney, TX 77357
leonard
Job Details: 03/14/2023
order parts; ordrng 1 W11460909 (console) and 1 W11505225 (ui panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near New Caney, TX 77357
leonard
Job Details: 03/14/2023
order parts 2man 2wgt with Donnie; ordrng 1 W11645245 (water valve) and 1 WP2300868 (fitting) and 1 LW10913113 (dor-fip)
We serviced a
JENN-AIR MICROWAVE
Model JMW2430DS01
Near Sugar Land, TX 77479
roosevelt
Job Details: 03/14/2023
part order; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Sugar Land, TX 77479
derrick
Job Details: 03/14/2023
Replaced leaking valve and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Missouri City, TX 77459
roosevelt
Job Details: 03/14/2023
replaced bad moduel
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Houston, TX 77085
roosevelt
Job Details: 03/14/2023
bad evap. motor; ordrng 1 WPW10464673 (motor-evap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Missouri City, TX 77459
roosevelt
Job Details: 03/14/2023
checked and ajusted loose connection
We serviced a
AMANA RANGE
Model AGR5330BAB
Near Houston, TX 77073
donnie
Job Details: 03/14/2023
Replaced Erc and oven igniter. Operations are correct now
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Houston, TX 77073
donnie
Job Details: 03/14/2023
"Replaced top,lid lock, lid hinge levers and board. Operations are correct now"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near League City, TX 77573
Osiel
Job Details: 03/14/2023
3rd control main 7735940561Advised Techline of sensor issue with washer saying load and go is empty when it is full was told to order 3rd control board to see if issue would resolve also advised Techline about unit not properly going to rinse cycle but was brushed off and advised that operation is normal since no codes came up on unit. Customer highly upset due to issue not being properly resolved from Techline and having to order 3rd control on unit ; ordrng 1 W11524826 (Control board)
We serviced a
JENN-AIR MICROWAVE
Model JMW2430DS01
Near Sugar Land, TX 77479
derrick
Job Details: 03/14/2023
Order panel; ordrng 1 W10887855 (Panel)
We serviced a
MAYTAG WASHER
Model MVW5035MW0
Near Houston, TX 77071
derrick
Job Details: 03/14/2023
Replaced shorted control and checked operation of unit ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near New Caney, TX 77357
leonard
Job Details: 03/14/2023
checked unit and gave estimate for repairs.customer will call back if wants repaired. do not order parts yet; ordrng 1 W11454734 (gearcase) and 1 W10721967 (drive pulley) and 1 W10902814 (washplate) and 1 W10528947 (drive hub kit)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Baytown, TX 77521
ricky
Job Details: 03/14/2023
need basket; ordrng 1 w10882734 and 1 w11033491 and 1 w10586077 and 1 w10396887
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Baytown, TX 77521
ricky
Job Details: 03/14/2023
"unit worked on by another co, per allen cust needs to get that co to finish job"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Baytown, TX 77523
ricky
Job Details: 03/14/2023
need lite; ordrng 1 w10554269
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Deer Park, TX 77536
ricky
Job Details: 03/14/2023
"needs lid, est declined"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW
Near Houston, TX 77017
ricky
Job Details: 03/14/2023
"unit roach infested, warr void sr 7735912451, pics taken"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Houston, TX 77013
ricky
Job Details: 03/14/2023
"found unit stalled after power outage, reset cnt and cycled"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Houston, TX 77015
ricky
Job Details: 03/14/2023
need cnt; ordrng 1 w11476587
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS09
Near Houston, TX 77079
jerrell
Job Details: 03/13/2023
Found that the fan did not come one reset power supply and ran test all operations normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Katy, TX 77494
martin
Job Details: 03/13/2023
"Customer complaint that DW not drying properly, leaving condensation Inspected and found not using rinse aid. Advised to always use rinse aid to assist with drying"
We serviced a
WHIRLPOOL VENTHOOD
Model JXI8536HS0
Near Houston, TX 77056
anthony
Job Details: 03/13/2023
Tightened loose blower supports to keep vibration down if issues return it will need new blower assembly
We serviced a
WHIRLPOOL RANGE
Model KSGG7OOESS0
Near Houston, TX 77024
jerrell
Job Details: 03/13/2023
Found that the unit is not getting proper gas pressure to the oven burner.Customer to provide part needed for repairs.; O-emld tckt
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Tomball, TX 77377
kayla
Job Details: 03/13/2023
Returning parts. Unit replaced. Closing out for second service. Authorization: w15wiq0wl1