"Unable to reached tech. line.Need main board; ordrng 1 W10811365 (Board, Control)"

Assisted JL

reconnected loose wire harness connection at timer motor and checked operations. ck ok

adjusted vent fan housing and air damper and checked operations. ck ok

Need to order; ordrng 1 W10897719 (Valve)

closing repair ticket. no further service.

Closing for trip and diagnostic

"Close out call parts, no longer available"

Need to replace diffuser. ; ordrng 1 W11645127 (Diffuser) and 1 W11048608 (Cover)

upon arrival burner not working went into diagnostics and found loose wire to burner reconnected unit is now working as designed

Closing for trip and diagnostics

Leaking from drain pump hose. Fixed cut on hose and placed back. No more leak

tech to close expart unsuccessful

Dryer had coin stuck in blower wheel causing noise

Removed oven door took door apart and removed pieces of styrofoam. Reinstalled door operations are correct

Ordering parts; ordrng 1 W10915701 (Rotor)

Error code for actuator on washer. Replaced actuator ; used 1 W11481722 (Actuator) from stock

Unit tripping breaker. Will need parts order.; ordrng 1 W11650661 (Heater Harness) and 1 WPW10384183 (Thermistor) and 1 WP2315549 (Evap Fan) and 1 WP2169142 (Fan Blade)

Closing out for trip and diagnostics

Closing out for trip and diagnostics.

Replaced filter drier no leaks present pressure tested unit checks ok

"loose contact at turm motor - reattached and tested, working as normal"

repaired loose red wire connection at terminal block and checked all operations. ck ok

"loose harness tap at thermal cutoff, reattached and tested - heating and working as normal"

Ran diagnostic ordering replacement gearcase ; ordrng 1 W11454372 (Gearcase)

"Per Techline - replace the rack, supports and touch paint for discoloring - arching cause by improper use of unit. SR#7742112121Your KitchenAid microwave model includes a metal rack designed specifically for two-level cooking, meaning it should only be used when heating two items at onceone on the turntable and one on the rack. If you are only heating a single item, the rack must be removed before use. Leaving the rack inside without food underneath can create an 'empty heating zone,' which may cause arcing (sparking) inside the microwave. Additionally, any food or grease buildup on the rack supports or cavity walls can also lead to sparking. To prevent future issues, please ensure the rack is only used for multi-level cooking and that the interior, including rack supports, remains clean. You can find this information and proper usage instructions in the KitchenAid Use & Care Guide for your model; ordrng 2 W10740485 (HOOK, MICROWAVE (LEFT FRONT AND RIGHT FRONT))s and 1 W10749119 (HOOK, MICROWAVE (LEFT REAR)) and 1 W10749120 (HOOK, MICROWAVE (RIGHT REAR)) and 1 W10803366 (RACK) and 1 4396174 (Touch up Paint)"

Loose harness contact I capacitor - reattach and tested - operating as normal

Bolt inside agitator off - secure agitator to wash plate and test it - operating as normal

"unit needs heater, harness and thermistor ; ordrng 1 W11650661 (HEATER) and 1 WPW10384183 (THERMISTOR)"

I replaced the damaged door and checked ok

"I ran a diagnostic and unit had error codes F7E2, F2E1, F1E2, and motor is not working ; ordrng 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11260238 (Rotor)"

Ordering parts; O-emld tckt

Ordering parts; ordrng 1 W11492867 (Evaporator) and 1 W10276644 (Compressor) and 1 W10143579 (Drier)

Found unit low on Freon. Removed Freon from unit and replaced drier. Recharged system and checked ; used 1 W11109499 (Drier) from stock

Found bad ice maker. Removed and replaced ice maker assembly and heater. Checked operation

"I installed the latch control harness, pump switch, cycle knob, and all operations are normal."

Replaced faulty drain pump. All unit functions now checked ok at this time

"Replaced , motor, capacitor, cam and control. All units functions checked ok at this time"

"Ran diagnostics, inspected unit burners and oven functions. Performed CO and leaks test. All functions checked ok at this time. Customer advised on monitoring"

"Ran diagnostics, customer advised on no voltage coming in from home. Unit checked ok at this time"

Replaced door gasket

Replaced door gasket

"Per customer complaint, MW is sparking intermittent Will order magnetron,transformer,capacitor,diode and thermostat ; ordrng 1 W11495561 (Magnetron) and 1 W11545871 (Transformer) and 1 W11256462 (Diode) and 1 W10832024 (Thermostat) and 1 WPW10574736 (Capacitor)"

"Per customer complaint, MW not heatingControl panel working fine, it just does not heat after pressing buttons Will order magnetron,transformer,capacitor,diode and thermostat ; ordrng 1 W11737891 (Magnetron) and 1 W11737892 (Transformer) and 1 WPW10574736 (Capacitor) and 1 W11256462 (Diode) and 1 W10832024 (Thermostat)"

Replaced control board and recalibrated

Inspected and found dryer heating properlyPerformed WP airflow test and found that the exterior of vent ducts are clogged and preventing from properly drying Advised customer to have vents cleaned for optimal drying performance

Ordered parts; ordrng 1 W11256462 (Diode) and 1 WPW10574736 (Capacitor) and 1 W11737891 (Magnetron)

Diagnosed unit and found stuck relay on the board ordered parts; ordrng 1 W11253187 (Control board) and 1 W11253188 (Control board)

Customer needs to connect unit to WiFi and perform over air update checked unit no error codes present checks ok

Replaced manifold original problem gas was constantly leaking we fixed that problem after the repair the customer stated that the burner also has a problem igniting advised customer that would be a additional service fee that had not been stated at the time of service would be an additional 255 to replace additional part. auth#001816

Found bad gearcase & basket. Basket will not separate. ; ordrng 1 Wp21366 (Washer) and 1 W10554251 (Basket) and 1 Wp389140 (Block) and 1 W10371566 (Tub) and 1 Wpw10215093 (Filter) and 1 Wp8533928 (Screw) and 1 285565 (Agitator) and 1 W11454741 (Gearcase) and 1 W10890624 (Motor) and 1 W10721967 (Cam)

Found bad control board. ; ordrng 1 W11290067 (Control)

Customer have warranty will have warranty company to call and reschedule for us to come out

Order parts ; ordrng 1 W11209866 (Compressor) and 1 WPW10143759 (DRIER-UV) and 1 W11256565 (Evaporator)

Inspected unit got product temperature in range of set temperature. Recommended moving liquid from top shelf closest to vent SR 7742106541

"Inspected unit, found dispenser working but not making ice. Will need to replace icemaker. ; ordrng 1 W11548538 (Harness) and 1 W11692161 (Icemaker)"

The freezer door was not closing. Corrected issues Tested door it is closing properly now.

"Inspected unit and found the user interface needs to be replaced. Also, the unit needs to be on a 50Amp breaker ; ordrng 1 W11766928 (Control board) and 1 W11766925 (Appliance manager) and 2 W11766924 (User interface)s"

Upon arrival i diagnosed unit. After inspection everything checked out good functioning normal. No leaks. I showed customer how drain hose how it was install with his reverse osmosis water filtration (picture attached) i also made aware of detergent 4x it's hose loop. Unit is working as designed. Techline SR#7742106429

Aligned thendoor ging

"Need evaporator; ordrng 1 W11488141 (Assembly, Evaporator) and 1 W11504419 ((8/7 NR AL 00)) and 0 ()s and 0 ()s and 1 W11504449 (4/2 NR AL 00) and 0 ()s and 0 ()s"

AReinstalled burner head

Replaced slider and clutch

No longer.need 2 man job for DC

"DONT ORDER TIL APPROVED Upon arrival and after diagnosing, I noticed the water was still seeping through the cover. I quoted the customer for the gaskets in the surrounding area. he will decide later.; ordrng 4 W10740077 (GASKETS)s"

"Upon arrival costumer experienced unit not going through cycles, will need a control board. ; ordrng 1 W11740022 (Control board)"

Found obstruction under float switch actuator. Removed obstruction from under float switch actuator. Checked operation

Found fresh food evaporator fan shorted. Cleared ice from evaporator coil and replaced fan assembly

Ran diagnostic no water leak found customer mentioned excess ice amount found in machinery the housekeeper. Sending quote for approval to replace bin thermistor ; ordrng 1 WPW10511923 (Bin thermistor)

"Ran diagnostic replace faulty hot gas solenoid, all functions checked okay. Collected balance of 209.92 authorization #02544p"

"Ran diagnostic error codes f7e1, f7e4 and f7e7 present when arrived. Adjust actuator harness, all functions checked okay run calibration and test cycle all completed with no errors"

"Ran diagnostic adjust door and remove ice cube from fc panel to allow door to fully close, all functions checked okay"

"Ran diagnostic sending quote for approval to replace thermostat, contacted tech line SR 7742109864; ordrng 1 1123394 (Thermostat)"

Ran diagnostic ordering wheel; saved tckt

Ran diagnostic replace faulty control all functions checked okay

Installed foam strip per service pointer. All unit functions checked ok at this time. Customer set to monitor

"Ran diagnostic ordering replacement Ui, appliance manager, fuse, halogen bulb ; ordrng 1 W11325603 (Control-elec) and 1 W10886919 (Halogen) and 1 W11188752 (Fuse) and 1 W11659271 (UI console)"

Ran diagnostic ordering replacement Control-elec thermistor ; ordrng 1 W11648649 (Control-elec) and 1 WPW10384183 (Thermistor)

Replaced faulty pump with sensor. All unit functions checked ok at this time

Replaced faulty UI Console. All unit functions checked ok at this time

Replaced faulty hit surface ignite. All unit functions checked ok at this time

Inspected unit and found that the door gasket is ripped and needs to be replaced ; ordrng 2 W10830162 (Door gasket)s

Replace parts unit tested properly called tech

Replace part unit tested properly called tech

Replace part unit tested properly called tech

Replace parts unit tested properly called tech

Checked unit all functions tested properly recalibrated unit for customer anyway unit tested properly

Installed new water valve due to loud noises. Unit operations are now complete.

Customer unavailable call no answer.; saved tckt

Diagnosed unit and found underwire stuck in basket removed ran and tested unit checks ok

"Ran diagnostics, customer advised on possible restriction from venting in home along with unit. Functions. Unit checked ok at this time"

"Ran diagnostics, customer advised on possible residual from in drum seals. Quoting customer for replacement 100. Labor plus tax.W11189144 seal 25.67WP3387242 seal 27.16WPY055980 adhesive 23.99Pending further action"

"Ran diagnostics, replaced complete suspension assembly in unit. All functions checked ok at this time"

Replace parts unit tested properly recalibrated

Replace parts unit came on an work properly but shield is broken under the unit ; ordrng 1 W11409708 (Shield) and 2 W11573574 (Screws)s

Need refrigerator air diffuser ; ordrng 1 W11645127 (Diffuser)

Replaced control board and repaired wire harness.

Upon arrival customer mentioned ice cubes will sometimes get stuck on chute not dispensing and clung up. I checked ice maker to see any signs of overflow and didnt see any. I explained to customer that us recommended to empty ice tray once a week to prevent ice cubes clunging up.

Need to order; ordrng 1 W10861744 (Control panel) and 1 W10861744 (Control) and 2 W11033422 (W11033422)s

Need to order; ordrng 1 W11502823 (Control) and 1 W11502823 (CNTRL-ELEC)