We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Sugar Land, TX 77479
derrick
Job Details:
10/28/2022
Explained to consumer that unit has to have a minimum of 120 degree temp. Checked operation of unit ok
We serviced a
WHIRLPOOL RANGE GAS
Model WFG505M0BS4
Near Porter, TX 77365
leonard
Job Details:
10/28/2022
checked and tightened all gas connections and adjusted simmer flames and checked oven burner operation. all check ok
We serviced a
WHIRLPOOL RANGE GAS
Model WFG505M0BS4
Near Porter, TX 77365
leonard
Job Details:
10/28/2022
checked and tightened all gas connections and adjusted simmer flames and checked oven burner operation. all check ok
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Sugar Land, TX 77498
roosevelt
Job Details:
10/28/2022
replaced bad pump and motor
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Sugar Land, TX 77498
roosevelt
Job Details:
10/28/2022
replaced bad pump and motor
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Sugar Land, TX 77498
roosevelt
Job Details:
10/28/2022
replaced bad pump and motor
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Sugar Land, TX 77498
roosevelt
Job Details:
10/28/2022
replaced bad pump and motor
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Sugar Land, TX 77498
roosevelt
Job Details:
10/28/2022
replaced bad pump and motor
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Sugar Land, TX 77498
roosevelt
Job Details:
10/28/2022
replaced bad pump and motor
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Sugar Land, TX 77498
roosevelt
Job Details:
10/28/2022
replaced bad pump and motor
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Sugar Land, TX 77498
roosevelt
Job Details:
10/28/2022
bad control; ordrng 1 w11525996 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF606ESS01
Near Sugar Land, TX 77479
roosevelt
Job Details:
10/28/2022
checked and bad control and evap. fan motor needs replacing
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF606ESS01
Near Sugar Land, TX 77479
roosevelt
Job Details:
10/28/2022
checked and bad control and evap. fan motor needs replacing
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Tomball, TX 77375
gary
Job Details:
10/28/2022
"Ran diagnostics, ordering replacement strike; ordrng 1 W11457841 (Strike)"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Magnolia, TX 77354
gary
Job Details:
10/28/2022
"Ran diagnostics, ordering replacement grates and control assembly ; ordrng 1 W10620480 (Grates) and 1 W11126814 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Magnolia, TX 77354
gary
Job Details:
10/28/2022
"Ran diagnostics, found damaged tub will need to order replacement ; ordrng 1 W11409866 (Tub)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Cypress, TX 77429
kayla
Job Details:
10/28/2022
"Switch broke off. Ordering part. Estimate: 129.95 service fee, 60.35 part, 50 labor, 19.82 tax, 260.12 total. Customer paid service fee authorization # 09602D.. balance due 119.45; ordrng 1 W11246872 (Faucet switch chrome shadow)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cypress, TX 77433
kayla
Job Details:
10/28/2022
Excluded range on dull metallic or bright nickel plated bushings. All operations are correct. Closing out for service.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cypress, TX 77433
kayla
Job Details:
10/28/2022
Excluded range on dull metallic or bright nickel plated bushings. All operations are correct. Closing out for service.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cypress, TX 77433
kayla
Job Details:
10/28/2022
Replaced parts. All operations are correct. Unit working as designed.Customer overloading/underloading causing off balanced loads. customer using powder detergent mixed with liquid detergent causing oversuddsing. Spoke to Bruce techline SR# 7734927537
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cypress, TX 77433
kayla
Job Details:
10/28/2022
Replaced parts. All operations are correct. Unit working as designed.Customer overloading/underloading causing off balanced loads. customer using powder detergent mixed with liquid detergent causing oversuddsing. Spoke to Bruce techline SR# 7734927537
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Tomball, TX 77375
kayla
Job Details:
10/28/2022
Repaired white wire that grounded. All operations are correct.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Tomball, TX 77375
kayla
Job Details:
10/28/2022
Repaired white wire that grounded. All operations are correct.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Montgomery, TX 77316
gary
Job Details:
10/28/2022
"Not call back different issue, unit has damaged cutting grid. Ordering replacement ; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Sugar Land, TX 77478
derrick
Job Details:
10/28/2022
Replaced warped freezer door and checked operation of unit ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Sugar Land, TX 77478
derrick
Job Details:
10/28/2022
Replaced warped freezer door and checked operation of unit ok
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDW01
Near Sugar Land, TX 77478
derrick
Job Details:
10/28/2022
Do not order until consumer calls back; ordrng 2 WP2320616 (Slide)s and 1 LW10259063 (Door)
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Houston, TX 77345
leonard
Job Details:
10/28/2022
replaced worn out suspension and re-leveled unit and checked operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Houston, TX 77345
leonard
Job Details:
10/28/2022
replaced worn out suspension and re-leveled unit and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Richmond, TX 77406
raul
Job Details:
10/28/2022
"Replaced harness wire, damper control and fan support"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Richmond, TX 77406
raul
Job Details:
10/28/2022
"Replaced harness wire, damper control and fan support"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77339
leonard
Job Details:
10/28/2022
rebooted control board and and ran test cycle. all test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77339
leonard
Job Details:
10/28/2022
rebooted control board and and ran test cycle. all test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Humble, TX 77339
leonard
Job Details:
10/28/2022
removed cube stuck in icemaker fill cup causing water to spray into ice container and ran through test cycle. test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Humble, TX 77339
leonard
Job Details:
10/28/2022
removed cube stuck in icemaker fill cup causing water to spray into ice container and ran through test cycle. test ok
We serviced a
JENN-AIR OVEN
Model JJW3830LL00
Near Humble, TX 77339
leonard
Job Details:
10/28/2022
order parts 2man 2wgt with Donnie; ordrng 2 W11598119 (cooling fans)s and 1 W11448961 (control board) and 1 W11598124 (control panel)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Houston, TX 77066
Gary L
Job Details:
10/28/2022
Assisted tech in repairing washer
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Houston, TX 77066
Gary L
Job Details:
10/28/2022
Assisted tech in repairing washer
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Humble, TX 77338
leonard
Job Details:
10/28/2022
"replaced broken actuator and splutch and ran test cycle. test ok; used 1 W10721967 (CAM), and 1 W11481722 (ACTUATOR) from stock"
We serviced a
AMANA RANGE
Model AER6303MFS
Near Humble, TX 77346
leonard
Job Details:
10/28/2022
went to address on document and customer advised at door that the product is located at a day car in Pasadena Tx. Advised customer to call back to extended warranty AIG to get new dispatch with correct address.
We serviced a
AMANA RANGE
Model AER6303MFS
Near Humble, TX 77346
leonard
Job Details:
10/28/2022
went to address on document and customer advised at door that the product is located at a day car in Pasadena Tx. Advised customer to call back to extended warranty AIG to get new dispatch with correct address.
We serviced a
KITCHENAID OVEN
Model KEBS109BSS00
Near Spring, TX 77389
Gary L
Job Details:
10/28/2022
Reschedule ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Spring, TX 77382
Gary L
Job Details:
10/28/2022
"Found leak at compressor. Removed and replaced compressor, drier and both evaporators. Recharged unit and checked operation"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Spring, TX 77382
Gary L
Job Details:
10/28/2022
"Found leak at compressor. Removed and replaced compressor, drier and both evaporators. Recharged unit and checked operation"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW1
Near Spring, TX 77382
Gary L
Job Details:
10/28/2022
Found blower wheel cracked. Removed and replaced blower wheel and checked operation
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW1
Near Spring, TX 77382
Gary L
Job Details:
10/28/2022
Found blower wheel cracked. Removed and replaced blower wheel and checked operation
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, TX 77449
raul
Job Details:
10/28/2022
Assisted MY
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, TX 77449
raul
Job Details:
10/28/2022
Assisted MY
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, TX 77494
raul
Job Details:
10/28/2022
Assisted MY
We serviced a
MAYTAG DRYER
Model MED6630HW2
Near Pearland, TX 77584
chris
Job Details:
10/28/2022
Replaced faulty right side panel. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG DRYER
Model MED6630HW2
Near Pearland, TX 77584
chris
Job Details:
10/28/2022
Replaced faulty right side panel. Unit is now working as intended no leaks at this time
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HBA01
Near Galveston, TX 77550
miguel
Job Details:
10/28/2022
checked over unit. found restricted water filter. cust will buy new filter.
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HBA01
Near Galveston, TX 77550
miguel
Job Details:
10/28/2022
checked over unit. found restricted water filter. cust will buy new filter.
We serviced a
WHIRLPOOL RANGE
Model KSDG950ESS3
Near Galveston, TX 77550
miguel
Job Details:
10/28/2022
order parts; ordrng 1 WPW10634271 (glass-door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Galveston, TX 77550
miguel
Job Details:
10/28/2022
checked over unit. found bad evap kmotor. instaled new motor. unit working as designed.; used 1 WP2315539 (MOTOREVAP) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Galveston, TX 77550
miguel
Job Details:
10/28/2022
checked over unit. found bad evap kmotor. instaled new motor. unit working as designed.; used 1 WP2315539 (MOTOREVAP) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ
Near Houston, TX 77059
chris
Job Details:
10/28/2022
Found that door bottom plastic has separated from the door causing door to fall off of the hinges. The internal structure inside of the door separated letting the door droop enough to pull out of the top hinge. Per safety unit is to be replaced SR#7734845853
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ
Near Houston, TX 77059
chris
Job Details:
10/28/2022
Found that door bottom plastic has separated from the door causing door to fall off of the hinges. The internal structure inside of the door separated letting the door droop enough to pull out of the top hinge. Per safety unit is to be replaced SR#7734845853
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Booth, TX 77469
derrick
Job Details:
10/28/2022
Consumer refuses to run water until it gets hot and says that we will have to pay her water bill. Unit is ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Booth, TX 77469
derrick
Job Details:
10/28/2022
Consumer refuses to run water until it gets hot and says that we will have to pay her water bill. Unit is ok
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Houston, TX 77081
derrick
Job Details:
10/28/2022
Replaced shorted Acu and checked operation of unit ok. Consumer had part; used 1 W11574592 (Acu) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Houston, TX 77081
derrick
Job Details:
10/28/2022
Replaced shorted Acu and checked operation of unit ok. Consumer had part; used 1 W11574592 (Acu) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ08
Near Santa Fe, TX 77510
chris
Job Details:
10/28/2022
Replaced faulty button panel. Unit is now working as intended
We serviced a
WHIRLPOOL OVEN
Model WFC315S0JB0
Near Houston, TX 77004
ben
Job Details:
10/28/2022
replaced shorted control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Houston, TX 77019
anthony
Job Details:
10/27/2022
Found evaporator fan motor not plugged in retested all ok no problems
We serviced a
WHIRLPOOL RANGE
Model AGR5330BAS3
Near Houston, TX 77022
Louis R
Job Details:
10/27/2022
Fixed loose door
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Porter, TX 77365
leonard
Job Details:
10/27/2022
adjusted simmer flames on rt. and left front burners and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, TX 77407
raul
Job Details:
10/27/2022
Customer asked me to look at her fridge because they took out shelfs to clean and didnt know how to put back. I adjusted the shelf and drawer.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC503ESS01
Near Houston, TX 77079
jerrell
Job Details:
10/27/2022
"Tech to,close per office"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS08
Near Roman Forest, TX 77357
leonard
Job Details:
10/27/2022
"replaced broken surface lamp and housing and checked operations. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WUB35X24HZ02
Near Katy, TX 77494
martin
Job Details:
10/27/2022
"Customer complaint is that beverage center light not coming ONInspected and found push button for light, turned off. Customer was not aware of such button. Turned back on and working properly now"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Houston, TX 77047
chris
Job Details:
10/27/2022
Installing door
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204GPS
Near Pearland, TX 77584
chris
Job Details:
10/27/2022
Closing for trip and diagnostic
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Houston, TX 77047
chris
Job Details:
10/27/2022
Customer has not called back to reschedule
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Friendswood, TX 77546
chris
Job Details:
10/27/2022
Customer never rescheduled
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near La Marque, TX 77568
miguel
Job Details:
10/27/2022
checked over unit. found bad cntrl box and ui cntrl. instaled new cntrl and cui cntrl. unit working as designed.
We serviced a
WHIRLPOOL DRYER
Model MEDX700XL0
Near Pearland, TX 77581
Osiel
Job Details:
10/27/2022
Replaced stripped blower wheel unit is working as intended no issues found at this time
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Manvel, TX 77578
Osiel
Job Details:
10/27/2022
Found cab damaged from right side causing unit to not be Even when installled informed Techline and tpss unit non repairable Sr7734354402
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Houston, TX 77089
Osiel
Job Details:
10/27/2022
Replaced dispenser per Techline
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Dickinson, TX 77539
Osiel
Job Details:
10/27/2022
Found faulty latch replaced latch unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Crosby, TX 77532
ricky
Job Details:
10/27/2022
need im; ordrng 1 w11565638
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Porter, TX 77365
leonard
Job Details:
10/27/2022
order parts 2wgt; ordrng 1 W11558182 (control board) and 1 W11581973 (wire harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ
Near Pearland, TX 77581
chris
Job Details:
10/27/2022
Could not replicate issue as there were not water hookup accommodations
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near South Houston, TX 77587
chris
Job Details:
10/27/2022
Freezer door fell off plastic peg on lower left side of the door causing air leak
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Shenandoah, TX 77384
kayla
Job Details:
10/27/2022
Needs new filter. Customer aware they are responsible for purchasing new filter and installing. Temperatures too cold in freezer causing fill tube to clog up ice and freezer water line. Adjusted temperatures and customer to monitor unit for here days.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Cypress, TX 77433
kayla
Job Details:
10/27/2022
"Replaced part. Unit still has water line frozen and fill tube frozen, adjusted temperature once more and customer to monitor unit for four days.Submitted SR# 7734819365; used 1 W10873791 (Ice maker asy) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cypress, TX 77433
kayla
Job Details:
10/27/2022
Ordering parts. Two wgt; ordrng 1 W11483553 (Tub gasket) and 1 W11414078 (Cabinet seal) and 1 W11579565 (Spray arm) and 1 W11627525 (Spray arm)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cypress, TX 77429
kayla
Job Details:
10/27/2022
"Buttons not responding and no lights turn on, nothing turning on. Ordering ctrls. Two wgt; ordrng 1 W11416457 (Console asy) and 1 W11410066 (Ctrl elec)"
We serviced a
WHIRLPOOL WASHER
Model MVWB865GC0
Near Baytown, TX 77523
ricky
Job Details:
10/27/2022
"needs trans, facia,agit and slider, est declined"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Roman Forest, TX 77357
leonard
Job Details:
10/27/2022
checked unit and found gas leak at regulator inlet. removed fitting and recoated threads with pipe sealant and tightened all connections and checked operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model DU1055XTVS8
Near Houston, TX 77039
Gary L
Job Details:
10/27/2022
Found blown fuse. Removed and replaced fuse supplied by customer. Checked operation
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Magnolia, TX 77355
kayla
Job Details:
10/27/2022
Wash motor not working. Ordering part. Two wgt; ordrng 1 W10888591 (Sump and motor)
We serviced a
JENN-AIR COOKTOP
Model JIC4536XB00
Near Houston, TX 77056
ben
Job Details:
10/27/2022
checked unit checked the install it checked ok. ran a test cycle on the burners and found the large module needing replaced the orignal tech will replace the module
We serviced a
WHIRLPOOL REFRIGERATOR
Model JTB2188AEB
Near Houston, TX 77007
ben
Job Details:
10/27/2022
checked unit the unit is cooling and making ice the unit checked ok
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near New Caney, TX 77357
leonard
Job Details:
10/27/2022
defrosted freezer evaporator and replaced faulty control board and wiring harness and heater and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW07
Near Baytown, TX 77523
ricky
Job Details:
10/27/2022
need comp; ordrng 2 w11506635s and 1 w11332033
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC
Near Baytown, TX 77521
ricky
Job Details:
10/27/2022
need cnt and mtr; ordrng 1 697772 and 1 w11464511 and 1 w10396028
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ
Near Baytown, TX 77521
ricky
Job Details:
10/27/2022
found and replaced worn parts
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Richmond, TX 77406
raul
Job Details:
10/27/2022
Replaced door and there was still not flushing completely. I put a leveler and notice that on the cabin it self on the right exterior side was dented. Called tech line to document and they said that it is a cosmetic issue and theres nothing we can do. SR 7734920179
We serviced a
WHIRLPOOL LAUNDRY
Model MVWX655DW0
Near Richmond, TX 77407
raul
Job Details:
10/27/2022
Upon arrival ran diagnostics and found no error codes. I then ran a diagnostic cycle and notice that the washplate was very loose. I secured it by tightening bolt.