We serviced a
WHIRLPOOL WASHER
Model WTW8000DW
Near Houston, TX 77024
anthony
Job Details: 12/29/2022
"Needs parts and 2x labor; ordrng 1 W10811960 (Basket) and 1 W10752283 (Wash plate) and 1 W11393685 (Gear case) and 1 W10754158 (Stator) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W11089548 (Panel) and 1 W10812421 (Control), states that autho needed"
We serviced a
KITCHENAID OVEN
Model KODE507ESS20
Near Spring, TX 77381
Gary L
Job Details: 12/29/2022
Talked to Scott with tech line and heat does vent out at bottom. There is not a certain temperature that can be checked to determine if unit Is faulty. ; O-emld tckt
We serviced a
MAYTAG DRYER
Model MGDB980BW0
Near Houston, TX 77024
anthony
Job Details: 12/29/2022
Unit not repairable due to parts NLA
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ
Near Spring, TX 77379
Gary L
Job Details: 12/29/2022
Ordering parts ; ordrng 1 W11416363 (Motor) and 1 W11462459 (Control)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Houston, TX 77041
jerrell
Job Details: 12/29/2022
Ran diagnostics reset controls all test normal. Could not duplicate issue at this time.
We serviced a
KITCHEN AID TRASH COMPACTOR
Model KTTS505ESS0
Near Jersey Village, TX 77040
jerrell
Job Details: 12/29/2022
Installed listed parts all test normal
We serviced a
WHIRLPOOL MICROWAVE
Model IMBS104GSS00
Near Houston, TX 77079
jerrell
Job Details: 12/29/2022
Installed listed parts all test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Houston, TX 77042
jerrell
Job Details: 12/29/2022
Installed listed parts all operations normal
We serviced a
KITCHEN AID ICE MACHINE
Model KUID508ESS1
Near Houston, TX 77079
jerrell
Job Details: 12/29/2022
Customer to replace water filter for proper operation of the ice machine
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Houston, TX 77024
jerrell
Job Details: 12/29/2022
Need to order ; ordrng 1 W11456682 (GASKET-DOR)
We serviced a
WHIRLPOOL LAUNDRY
Model MVWB766FW1
Near Houston, TX 77042
jerrell
Job Details: 12/29/2022
Need to order ; ordrng 1 W11165546 (VALVE)
We serviced a
MAYTAG DRYER
Model MGD6230HW1
Near Houston, TX 77024
jerrell
Job Details: 12/29/2022
Need to order ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Houston, TX 77027
anthony
Job Details: 12/29/2022
Spoke to butch with tech line said there may not be a repair to correct issue and to instruct customer to reduce load size and see if noise goes away but if the unit is working and completing its wash cycles there is any need for service sr 7735386018
We serviced a
WHIRLPOOL DRYER
Model WED6620HW1
Near Houston, TX 77016
Gary L
Job Details: 12/29/2022
Found filter housing broken. Removed and replaced filter and filter housing. Checked operation
We serviced a
KITCHENAID ICEMAKER
Model KUID308ESS2
Near Houston, TX 77096
anthony
Job Details: 12/29/2022
Cutter was disconnected reconnected and retested customer to monitor unit
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Richmond, TX 77406
raul
Job Details: 12/29/2022
Different issue making too much ice. I also show customer how to remove bin properly to empty ice.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Baytown, TX 77521
ricky
Job Details: 12/29/2022
need susp; ordrng 1 w11228718
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Crosby, TX 77532
ricky
Job Details: 12/29/2022
found after cnt reset unit now working
We serviced a
AMANA WASHER
Model NTW4516FW3
Near La Porte, TX 77571
ricky
Job Details: 12/29/2022
found and replaced worn part
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM01
Near Houston, TX 77012
ricky
Job Details: 12/29/2022
found after resetting cnts unit now working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Sugar Land, TX 77479
roosevelt
Job Details: 12/29/2022
defective compressor needs replacing and per tpps cynthia installs new part and will be paid for repaires sr# is 7735142686; ordrng 1 w11574734 (compressor) and 1 W10843121 (filter dryer)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Rosharon, TX 77583
derrick
Job Details: 12/29/2022
Order pump motor; ordrng 1 W10919003 (Pump)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Houston, TX 77077
jerrell
Job Details: 12/29/2022
Need to order ; ordrd 1 W11244231 (HOSE)
We serviced a
KITCHENAID OVEN
Model CNTRL-ELEC
Near Houston, TX 77024
jerrell
Job Details: 12/29/2022
Installed listed parts all test normal.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Magnolia, TX 77354
gary
Job Details: 12/29/2022
"Replaced main timer and fuse in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Pearland, TX 77584
chris
Job Details: 12/29/2022
Replaced faulty door. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Houston, TX 77007
Louis R
Job Details: 12/28/2022
Gearcase shaft will not separate from basket & tub; ordrng 1 W11550891 (Agitator) and 1 W10811957 (Basket) and 1 W10909670 (Nut) and 1 W11219115 (Tub) and 1 Wpw10215093 (Filter) and 1 Wp90767 (Screw) and 1 W11135392 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO42QTX00
Near Houston, TX 77069
Gary L
Job Details: 12/28/2022
Found ice maker cracked. Needs a new ice maker. ; ordrng 1 Wpw10277448 (Ice maker)
We serviced a
WHIRLPOOL WASHER
Model MVW6230HC2
Near Shenandoah, TX 77381
Gary L
Job Details: 12/28/2022
Found faulty capacitor which shorted control board. Removed and replaced capacitor and control. Checked operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Tomball, TX 77375
gary
Job Details: 12/28/2022
"Replaced main compressor assembly, recharged system. Customer advised on monitoring temperatures."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Tomball, TX 77377
gary
Job Details: 12/28/2022
"Ran diagnostics, customer adjusted issues with freezer door closure, gasket and rails all working as designed. Customer also addressed concerns with cosmetic damage advised cosmetics only covered for 1st 30 days. Referring to customer service"
We serviced a
WHIRLPOOL FREEZER
Model wrs325sdhz05
Near Houston, TX 77083
raul
Job Details: 12/28/2022
Assisted JL
We serviced a
WHIRLPOOL DRYER
Model WED7500GW0
Near Sugar Land, TX 77479
derrick
Job Details: 12/28/2022
Replaced drum and checked operation of unit ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Huffman, TX 77336
leonard
Job Details: 12/28/2022
"order parts 2man 2wgt with Donnie; ordrng 1 W11410066 (control board) and 1 W11416362 (pump/motor), used 1 W11434044 (water valve) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Houston, TX 77072
derrick
Job Details: 12/28/2022
"Per tech line, condensation is normal once fresh vegetables are put in unit. Consumer must place a paper towel in drawer to catch moisture"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Houston, TX 77036
derrick
Job Details: 12/28/2022
Reset control and checked operation of unit ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW04
Near Houston, TX 77011
chris
Job Details: 12/28/2022
Found that unit needs nitrogen. Pease reschedule with nitrogen and 600a kit ; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77098
Allen
Job Details: 12/28/2022
Found loose connection to motor assy ops normal on testing
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Houston, TX 77019
anthony
Job Details: 12/28/2022
Adjusted door to close evenly all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSO48QMB02
Near Houston, TX 77056
anthony
Job Details: 12/28/2022
Reset control and refrigerator and lights came back on customer to monitor unit and call back if problem returns
We serviced a
MAYTAG DRYER
Model MGDB980BW0
Near Houston, TX 77024
anthony
Job Details: 12/28/2022
"F2e1 f4e3 errors needs parts; ordrng 1 W10562320 (Console(NLA)) and 1 WP8557891 (Burner) and 1 WPW10547292 (Pulley) and 1 WPW10111905 (Latch) and 4 WPW10314173 (Support)s and 1 W10256512 (Housing(NLA)), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model EV188NYWS02
Near Houston, TX 77005
derrick
Job Details: 12/28/2022
Unit has evaporator leak and the evap is nla. Explained to consumer and they are going to purchase another freezer
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Houston, TX 77025
derrick
Job Details: 12/28/2022
Replaced leaking drain hose and checked operation of unit ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Katy, TX 77493
martin
Job Details: 12/28/2022
Blower fan rubbing frame creating noises after shutting offRemoved MW to adjust motor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Katy, TX 77493
martin
Job Details: 12/28/2022
Replaced parts list
We serviced a
JENN-AIR OVEN
Model JJW3830WS00
Near Spring, TX 77380
Gary L
Job Details: 12/28/2022
Found blower to upper oven shorted. Removed and replaced blower motor and checked operation
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Kemah, TX 77565
johnny
Job Details: 12/28/2022
"Found faulty latch replaced latch unit is working as intended no issues found at this time ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 W10787878 (Latch) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608EPA01
Near Baytown, TX 77521
ricky
Job Details: 12/28/2022
"replaced lights per cust, , repair covered by s84638"
We serviced a
MAYTAG WASHER
Model MVWC416FW
Near Houston, TX 77015
ricky
Job Details: 12/28/2022
found and replaced worn parts
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Channelview, TX 77530
ricky
Job Details: 12/28/2022
found and cleared fault codes to reset cnt and cycled
We serviced a
WHIRLPOOL DISHWASHER
Model WDT975SAHZ0
Near Friendswood, TX 77546
johnny
Job Details: 12/28/2022
Motor came in damaged part order no return date ; ordrng 1 W11219382 (Pump)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Houston, TX 77059
johnny
Job Details: 12/28/2022
Replaced control unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL LAUNDRY
Model WFW75HEFW
Near Houston, TX 77045
roosevelt
Job Details: 12/28/2022
replaced bad valve
We serviced a
WHIRLPOOL OVEN
Model WOD1EC0HS02
Near Rosharon, TX 77583
roosevelt
Job Details: 12/28/2022
replaced bad door latch
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Rosharon, TX 77583
roosevelt
Job Details: 12/28/2022
checked and all opperation worked and heated ok
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Arcola, TX 77583
roosevelt
Job Details: 12/28/2022
checked and ajusted and advised customer to move clothes around when off balance
We serviced a
KITCHENAID RANGE
Model KCGS956ESS02
Near Sugar Land, TX 77479
roosevelt
Job Details: 12/28/2022
replaced holder burnner
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Missouri City, TX 77459
roosevelt
Job Details: 12/28/2022
checked and ajusted loose connection and adviseds customer to defrost unit
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ2
Near Missouri City, TX 77459
roosevelt
Job Details: 12/28/2022
replaced broken igniter
We serviced a
JENN-AIR REFRIGERATOR
Model JUD24FRECX
Near Katy, TX 77493
martin
Job Details: 12/28/2022
Inspected fridge and found that model and serial number does not match dispatch Called AIG to document SR# 7735248762Closing out for TRIP fee
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC1
Near Katy, TX 77494
martin
Job Details: 12/28/2022
"Found codes F9E1, F7E6, F0E0; ordrng 1 W11478523 (Console) and 1 W11543998 (Control board) and 1 W11394572 (Lid Lock switch) and 1 W11399437 (Drain pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Katy, TX 77494
martin
Job Details: 12/28/2022
Ran diagnostics and everything was good no codes Explained customer of unbalanced loads and referred him to use and care manual
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Fulshear, TX 77441
martin
Job Details: 12/28/2022
Inspected freezer back panel for any signs of electrical short and or wires touching metal surfacesEverything looks as intended Added electric tape on wires that potentially could touch coils as PMCustomer stated that electrician came out week ago and replaced breaker panel due to one LEG of panel tightening screw was stripped and not securing properly. Since that happened breaker ha not tripped since. Customer will monitor
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ
Near Richmond, TX 77406
martin
Job Details: 12/28/2022
Found error code F2E2 UI not communicating with control board ; ordrng 1 W11116422 (UI) and 1 W10876537 (Drain pump) and 1 W11306302 (Control board)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Katy, TX 77494
martin
Job Details: 12/28/2022
Customer complaint is that microwave stops heating intermittently and lights flickers Will order appliances manager and console ; ordrng 1 W11600634 (Console) and 1 W11448962 (Control board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Richmond, TX 77407
martin
Job Details: 12/28/2022
"Found breaker tripped since power failure during last hard freeze Reset and retested, working properly now"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Richmond, TX 77407
martin
Job Details: 12/28/2022
"Found breaker tripped since power failure during hard freeze Reset and tested, working properly now"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Tomball, TX 77377
gary
Job Details: 12/28/2022
"Ran diagnostics, not call back different issue. Ordering faulty Icemaker assembly ; ordrng 1 W11579560 (Icemaker)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Hockley, TX 77447
gary
Job Details: 12/28/2022
"Ran diagnostics, replaced bad thermal cutoff and customer advised on restriction from vent in home ; used 1 W10900067 (Cutoff) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS01
Near Houston, TX 77018
Louis R
Job Details: 12/28/2022
Replaced all led modules
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Houston, TX 77064
Louis R
Job Details: 12/28/2022
Replaced bad compressor & evaporator. DL# W15F5B0NL2
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Dickinson, TX 77539
johnny
Job Details: 12/28/2022
Found loose connection @ control readjusted connection unit is working as intended no issues found at this time
We serviced a
AMANA WASHER
Model NTW4516FW
Near League City, TX 77573
johnny
Job Details: 12/28/2022
Control board came in faulty part order no return date ; ordrng 1 W10897771 (Control board)
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NFXDW00
Near Galveston, TX 77551
johnny
Job Details: 12/28/2022
Found faulty inverter board replaced board unit is working as intended no issues found at this time ; used 1 W10629033 (Inverter box) from stock
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model KEMS308SSS02
Near Galveston, TX 77551
johnny
Job Details: 12/28/2022
Found faulty ui for microwave part no longer available
We serviced a
WHIRLPOOL DRYER
Model MGDC465HW1
Near Dickinson, TX 77539
johnny
Job Details: 12/28/2022
Igniter came in defective replaced igniter unit is working as intended no issues found at this time ; used 1 279311 (Igniter) from stock
We serviced a
WHIRLPOOL LAUNDRY
Model MVW7230HW0
Near Galveston, TX 77551
johnny
Job Details: 12/28/2022
Found faulty slider replaced slider unit is working as intended no issues found at this time ; used 1 W10905025 (Slider) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Tiki Island, TX 77554
johnny
Job Details: 12/28/2022
Found faulty trio and heater replaced parts unit is working as intended no issues found at this time
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Texas City, TX 77590
johnny
Job Details: 12/28/2022
Found faulty latch and control board replaced parts unit is working as intended no issues found at this time
We serviced a
KITCHENAID MICROWAVE
Model KOCE507EBS04
Near Houston, TX 77062
johnny
Job Details: 12/28/2022
Found faulty controls and latch part order no return date ; ordrng 1 W11040195 (Control board) and 1 W10720308 (Latch) and 1 W10577815 (Control board)
We serviced a
MAYTAG DRYER
Model MGDB980BW0
Near Houston, TX 77024
anthony
Job Details: 12/28/2022
"F2e1 f4e3 errors needs parts; ordrng 1 W10562320 (Console(NLA)) and 1 WP8557891 (Burner) and 1 WPW10547292 (Pulley) and 1 WPW10111905 (Latch) and 4 WPW10314173 (Support)s and 1 W10256512 (Housing(NLA)), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Houston, TX 77098
Allen
Job Details: 12/28/2022
Found loose harness to cond fan assy ops normal on retest
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Houston, TX 77084
jerrell
Job Details: 12/28/2022
Need to order ; ordrng 1 W11258611 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Magnolia, TX 77355
gary
Job Details: 12/28/2022
Correcting notes and ordering moisture sensor along with control assembly ; ordrng 1 Wpw10298258 (Harness) and 1 W11618916 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Dickinson, TX 77539
johnny
Job Details: 12/28/2022
Order parts ; ordrng 1 W11308900 (Washplate) and 1 W11164183 (Gearcase) and 1 W10721967 (Cam) and 1 W11162560 (Capacitor)
We serviced a
KITCHEN AID REFRIGERATOR
Model KSCS25INSS00
Near Spring, TX 77381
Gary L
Job Details: 12/28/2022
Found faulty ice maker. Removed and replaced ice maker assembly. Checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Humble, TX 77396
leonard
Job Details: 12/28/2022
adjusted rc door and resealed door gasket and checked operations. ck ok.
We serviced a
KITCHEN AID DISHWASHER
Model KDTE704DWH0
Near Montgomery, TX 77316
gary
Job Details: 12/28/2022
Ordering replacement OWI sensor ; ordrng 1 Wpw10705575 (Sensor)
We serviced a
AMANA RANGE
Model ACR4303MFS4
Near Huffman, TX 77336
leonard
Job Details: 12/28/2022
re-installed loose door seal and checked operation. ck ok
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Baytown, TX 77523
ricky
Job Details: 12/28/2022
"part research, no electronics in part revieved, tech needs to see part before schedule; ordrng 1 w11561182 (facia)"
We serviced a
WHIRLPOOL DRYER
Model MGD7230HC1
Near Anahuac, TX 77514
ricky
Job Details: 12/28/2022
found and replaced worn parts
We serviced a
MAYTAG WASHER
Model MVW7232HW
Near Baytown, TX 77521
ricky
Job Details: 12/28/2022
found and cleared fault codes and cycled
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Conroe, TX 77301
james
Job Details: 12/28/2022
Order parts reschedule with customer; ordrng 1 W11548540 (ICEMAKER)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Houston, TX 77023
Allen
Job Details: 12/28/2022
Part order. ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator)
We serviced a
WHIRLPOOL OVEN
Model JJW2827WS02
Near Houston, TX 77096
anthony
Job Details: 12/28/2022
"Needs parts and also 2x labor; ordrng 1 W10617331 (Panel) and 2 WPW10292568 (Control)s and 1 WPW10273666 (Blower) and 1 WPW10273667 (Blower), states that autho needed"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDW07
Near Houston, TX 77339
leonard
Job Details: 12/28/2022
order warped rc door and gasket 2wgt; ordrng 1 LW10680726 (dor-fip) and 1 W10838574 (gasket-dor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Houston, TX 77345
leonard
Job Details: 12/28/2022
all operations are working properly now and doors are sealing properly. ck ok
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Houston, TX 77059
chris
Job Details: 12/28/2022
Found leaking manifold part order ; ordrng 1 W10594397 (Manifold)
We serviced a
MAYTAG REFRIGERATOR
Model MZF34X20DW
Near Houston, TX 77075
chris
Job Details: 12/28/2022
Replaced faulty compressor Unit is now working as intended no leaks at this time
We serviced a
JENNAIR DRAWER
Model JMDFS24HM
Near Cypress, TX 77433
donnie
Job Details: 12/28/2022
Need monitor switches and latch; ordrng 3 W11397156 (Switch)s and 1 W11580028 (Switch) and 1 W11201860 (Latch) and 1 W11610131 (Latch)