Unit also has shorted door switch ordered part; ordrng 1 W11551558 (Switches) and 1 W11707984 (Fuse)

Replaced wash plate and basket drive unit checks ok

"Checked unit and rollers, drum, pulley and belt are not working, customer is going to look at the estimate and will let us know ; ordrng 1 W10314173 (Roller) and 1 W10899578 (Drum) and 1 W11684613 (Bracket) and 1 90296 (Clip) and 1 691366 (Pulley) and 1 W10198086 (Belt)"

Ran diagnostic replace faulty harness ; used 1 W11643701 (Lower harness) from stock

Ran diagnostic sending quote for approval to replace faulty valve. ; ordrng 1 W10897719 (Valve)

Adjusted temp to stop freezing in refrigerator and checked operation ok

"Ran diagnostic replace faulty actuator, capacitor and harness, all functions checked okay."

"missing components not present when there - ordering the door handle, nameplate retaining screws and side trim ; ordrng 1 W11730234 (HNDLE-DOOR) and 1 W10761018 (TRIM, DOOR (BLACK) (LEFT)) and 1 W10761014 (TRIM, DOOR (BLACK) (RIGHT)) and 4 W10896982 (SCREW)s and 6 WP355214 (SCREW)s and 1 W11178521 (NAMEPLATE)"

Found shorted keys to control panel. Removed and replaced console assembly. Checked operation and function

Found bad valve in compressor. Evacuated Freon from unit. Removed and replaced compressor and drier. Recharged system and checked for leaks

Replace defected control washer working fine now

"Replaced wire harness and thermistor. Plugged unit back and noticed it was struggling to cool. I connected a temp valve and unit showed signs of restriction. Vacuumed unit and replaced drier and added valve. Began cooling properly ; used 1 W11109499 (Drier), and 1 W11506635 (Svc valve) from stock"

Harness to drain pump motor was cut. Fixed wires and tested unit. Draining properly

I replaced the panel and unit started working fine

Found pump motor bad replace pump unit working fine

changed out mag cap and diod unit is correct now dl number w1eqcr0nl2

resealed refrigerator door gasket and tightened loose door handles and checked operations. ck ok

order part; ordrng 1 W11608056 (control board)

Diagnosed unit and found kinked drain hose unit checks ok

Replaced filter drier no leaks present pressure tested unit checks ok

adjusted and realighned upper rack for proper door closure and door switch operation and ran test cycle. test ok

replaced faulty icemaker and ran harvest and fill test. test ok

order parts 2wgt; ordrng 1 W11740022 (control board) and 1 W11675700 (encoder) and 1 W11643701 (wire harness) and 1 W11675701 (ui interface)

Upon arrival i replaced parts. After replacement i tested unit functioning normal. Unit is working as designed.

Upon arrival i replaced part for broken cooktop. After replacement i reset it breaker error code F47. Customer had the impression that glass cooktop was going to fix that too. I diagnosed unit. Unit also has bad control board module. I removed part and reinstall her old one. Control board module not available. Unit is not serviceable.

"F7e6 error code indicating fault with motor, but after a reset, the unit was functioning properly, and all components were functioning"

"Complaint of random screeching noise. Could not replicate noise while at home. Removed drum and checked belt, motor, wheels, and any components that could create noise described. I lubricated all, and the unit is functioning properly, but I did find glass, coins, and other metal objects in the blower wheel where if cought on wheel and dragged against the metal could cause noise. Removed debris from wheel and ran unit. Instructed customers to record noise if it happens again"

checked unit and found oven overheating.recalibrated control 10 degrees cooler and rechecked temperture and operations. ck ok

replaced defective pump and motor; used 1 w11613480 (pump&motor) from stock

Found wire from top left igniter disconnected from spark module. Reconnected and functioning properly

"Checked unit and unit has physical damage in the liner and also they are complaining about a noise that the unit could not repeat, I called their extended warranty and they said as long as the unit is working as it's designed it's fine and notes will be attached to the file we already have"

Need W11359448 Complete IcemakerAssembly; ordrng 1 W11359448 (Complete Icemaker) and 0 ()s

"Checked unit and one burner is not working, and in order to replace it, all the other ones need to be screwed out because screws are rusted, ; ordrng 1 W11220387 (Burner) and 1 W11028738 (HOLDERORF) and 1 W11050487 (HOLDERORF) and 1 W11162117 (HOLDERORF) and 1 W11167099 (HOLDERORF) and 2 W10515455 (Burner)s and 2 W10515454 (Burner)s and 2 W10515453 (Burner)s and 12 3368921 (Screw)s and 1 W10512763 (Manifold) and 1 W11176454 (Igniter)"

"Ran diagnostic, recorded findings, customer first own gas stove. Vent not usually on while unit in use. All unit functions checked ok, customer advised on monitoring and using vent fan"

"Checked unit and a cover came off from the dispenser, I reinstalled and checked ok, the customer was screaming at me and was demanding a new unit because of that and said because it was defective, I explained and showed the customer several times on how it works and how it detaches and customer started screaming at me again and said I don't understand, so I just refer customer to contact customer service, and started screaming at me again and said do something at least and fix the handles because the were loose and so I did not left, unit checked ok"

"Checked unit and door hinge was loose, I fixed it and checked ok"

Replaced defective control board wpl supplied. Operations are correct now ; used 1 W11607637 (Board) from stock

Checked unit and replaced shorted recirculating pump. Ran test cycle and unit checks ok.Use Authorization # K1EKRU1PPL1

"Ran diagnostics, ordering replacement control, capacitor and diode. Will need to contact techline while in home on return visit ; ordrng 1 W11342846 (Control) and 1 W10705215 (Capacitor) and 1 W11256462 (Diode)"

Dishwasher is working per Mrs and will call back if there are any issues.

Ran diagnostic ordering wheel; ordrng 1 W11327190 (Wheel)

"Unable to reached tech. line.Need main board; ordrng 1 W10811365 (Board, Control)"

Assisted JL

reconnected loose wire harness connection at timer motor and checked operations. ck ok

adjusted vent fan housing and air damper and checked operations. ck ok

Need to order; ordrng 1 W10897719 (Valve)

closing repair ticket. no further service.

Closing for trip and diagnostic

"Close out call parts, no longer available"

Need to replace diffuser. ; ordrng 1 W11645127 (Diffuser) and 1 W11048608 (Cover)

upon arrival burner not working went into diagnostics and found loose wire to burner reconnected unit is now working as designed

Closing for trip and diagnostics

Leaking from drain pump hose. Fixed cut on hose and placed back. No more leak

tech to close expart unsuccessful

Dryer had coin stuck in blower wheel causing noise

Removed oven door took door apart and removed pieces of styrofoam. Reinstalled door operations are correct

Ordering parts; ordrng 1 W10915701 (Rotor)

Error code for actuator on washer. Replaced actuator ; used 1 W11481722 (Actuator) from stock

Unit tripping breaker. Will need parts order.; ordrng 1 W11650661 (Heater Harness) and 1 WPW10384183 (Thermistor) and 1 WP2315549 (Evap Fan) and 1 WP2169142 (Fan Blade)

Closing out for trip and diagnostics

Closing out for trip and diagnostics.

Replaced filter drier no leaks present pressure tested unit checks ok

"loose contact at turm motor - reattached and tested, working as normal"

repaired loose red wire connection at terminal block and checked all operations. ck ok

"loose harness tap at thermal cutoff, reattached and tested - heating and working as normal"

Ran diagnostic ordering replacement gearcase ; ordrng 1 W11454372 (Gearcase)

"Per Techline - replace the rack, supports and touch paint for discoloring - arching cause by improper use of unit. SR#7742112121Your KitchenAid microwave model includes a metal rack designed specifically for two-level cooking, meaning it should only be used when heating two items at onceone on the turntable and one on the rack. If you are only heating a single item, the rack must be removed before use. Leaving the rack inside without food underneath can create an 'empty heating zone,' which may cause arcing (sparking) inside the microwave. Additionally, any food or grease buildup on the rack supports or cavity walls can also lead to sparking. To prevent future issues, please ensure the rack is only used for multi-level cooking and that the interior, including rack supports, remains clean. You can find this information and proper usage instructions in the KitchenAid Use & Care Guide for your model; ordrng 2 W10740485 (HOOK, MICROWAVE (LEFT FRONT AND RIGHT FRONT))s and 1 W10749119 (HOOK, MICROWAVE (LEFT REAR)) and 1 W10749120 (HOOK, MICROWAVE (RIGHT REAR)) and 1 W10803366 (RACK) and 1 4396174 (Touch up Paint)"

Loose harness contact I capacitor - reattach and tested - operating as normal

Bolt inside agitator off - secure agitator to wash plate and test it - operating as normal

"unit needs heater, harness and thermistor ; ordrng 1 W11650661 (HEATER) and 1 WPW10384183 (THERMISTOR)"

I replaced the damaged door and checked ok

"I ran a diagnostic and unit had error codes F7E2, F2E1, F1E2, and motor is not working ; ordrng 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11260238 (Rotor)"

Ordering parts; O-emld tckt

Ordering parts; ordrng 1 W11492867 (Evaporator) and 1 W10276644 (Compressor) and 1 W10143579 (Drier)

Found unit low on Freon. Removed Freon from unit and replaced drier. Recharged system and checked ; used 1 W11109499 (Drier) from stock

Found bad ice maker. Removed and replaced ice maker assembly and heater. Checked operation

"I installed the latch control harness, pump switch, cycle knob, and all operations are normal."

Replaced faulty drain pump. All unit functions now checked ok at this time

"Replaced , motor, capacitor, cam and control. All units functions checked ok at this time"

"Ran diagnostics, inspected unit burners and oven functions. Performed CO and leaks test. All functions checked ok at this time. Customer advised on monitoring"

"Ran diagnostics, customer advised on no voltage coming in from home. Unit checked ok at this time"

Replaced door gasket

Replaced door gasket

"Per customer complaint, MW is sparking intermittent Will order magnetron,transformer,capacitor,diode and thermostat ; ordrng 1 W11495561 (Magnetron) and 1 W11545871 (Transformer) and 1 W11256462 (Diode) and 1 W10832024 (Thermostat) and 1 WPW10574736 (Capacitor)"

"Per customer complaint, MW not heatingControl panel working fine, it just does not heat after pressing buttons Will order magnetron,transformer,capacitor,diode and thermostat ; ordrng 1 W11737891 (Magnetron) and 1 W11737892 (Transformer) and 1 WPW10574736 (Capacitor) and 1 W11256462 (Diode) and 1 W10832024 (Thermostat)"

Replaced control board and recalibrated

Inspected and found dryer heating properlyPerformed WP airflow test and found that the exterior of vent ducts are clogged and preventing from properly drying Advised customer to have vents cleaned for optimal drying performance

Ordered parts; ordrng 1 W11256462 (Diode) and 1 WPW10574736 (Capacitor) and 1 W11737891 (Magnetron)

Diagnosed unit and found stuck relay on the board ordered parts; ordrng 1 W11253187 (Control board) and 1 W11253188 (Control board)

Customer needs to connect unit to WiFi and perform over air update checked unit no error codes present checks ok

Replaced manifold original problem gas was constantly leaking we fixed that problem after the repair the customer stated that the burner also has a problem igniting advised customer that would be a additional service fee that had not been stated at the time of service would be an additional 255 to replace additional part. auth#001816

Found bad gearcase & basket. Basket will not separate. ; ordrng 1 Wp21366 (Washer) and 1 W10554251 (Basket) and 1 Wp389140 (Block) and 1 W10371566 (Tub) and 1 Wpw10215093 (Filter) and 1 Wp8533928 (Screw) and 1 285565 (Agitator) and 1 W11454741 (Gearcase) and 1 W10890624 (Motor) and 1 W10721967 (Cam)

Found bad control board. ; ordrng 1 W11290067 (Control)

Customer have warranty will have warranty company to call and reschedule for us to come out

Order parts ; ordrng 1 W11209866 (Compressor) and 1 WPW10143759 (DRIER-UV) and 1 W11256565 (Evaporator)

Inspected unit got product temperature in range of set temperature. Recommended moving liquid from top shelf closest to vent SR 7742106541

"Inspected unit, found dispenser working but not making ice. Will need to replace icemaker. ; ordrng 1 W11548538 (Harness) and 1 W11692161 (Icemaker)"

The freezer door was not closing. Corrected issues Tested door it is closing properly now.

"Inspected unit and found the user interface needs to be replaced. Also, the unit needs to be on a 50Amp breaker ; ordrng 1 W11766928 (Control board) and 1 W11766925 (Appliance manager) and 2 W11766924 (User interface)s"

Upon arrival i diagnosed unit. After inspection everything checked out good functioning normal. No leaks. I showed customer how drain hose how it was install with his reverse osmosis water filtration (picture attached) i also made aware of detergent 4x it's hose loop. Unit is working as designed. Techline SR#7742106429