We serviced a
WHIRLPOOL WASHER
Model WTW8500DC3
Near Sugar Land, TX 77479
roosevelt
Job Details: 03/23/2023
replaced bad latch; used 1 W10810403 (LATCH) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rosharon, TX 77583
roosevelt
Job Details: 03/23/2023
bad icemaker; ordrng 1 w11546935 (icemaker)
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL0
Near Missouri City, TX 77459
roosevelt
Job Details: 03/23/2023
checked and reinstalled drian pan and all function ok and washed
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW
Near Houston, TX 77053
roosevelt
Job Details: 03/23/2023
bad motor and customer will need to have garage cleaned out before i go back with parts. dogs stay i there; ordrng 1 w11497303 (motor) and 1 W11239857 (belt)
We serviced a
KITCHENAID RANGE
Model KOCE507ESS20
Near Houston, TX 77345
donnie
Job Details: 03/23/2023
Helped LV repair microwave/ oven
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ4
Near Hitchcock, TX 77563
chris
Job Details: 03/23/2023
Found broken handle part order. Unit is in a vacant new build ; ordrng 1 W11449263 (Handle) and 2 W10831019 (Screw)s
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near La Marque, TX 77568
chris
Job Details: 03/23/2023
Found that nut on cam backed out causing cam to chatter. Reinstalled but correctly. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Pearland, TX 77584
chris
Job Details: 03/23/2023
Replaced faulty latch. Unit is now working as intended
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Houston, TX 77040
Louis R
Job Details: 03/23/2023
"Replaced bad harness, control & clutch"
We serviced a
KITCHEN AID OVEN
Model n/a
Near Houston, TX 77079
jerrell
Job Details: 03/23/2023
There is no model and serial tag present on the oven tech to close ticket and update office.
We serviced a
KITCHEN AID ICE MACHINE
Model KUID508ESS1
Near Houston, TX 77079
jerrell
Job Details: 03/23/2023
Installed gasket all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Houston, TX 77047
chris
Job Details: 03/23/2023
Replaced faulty reservoir and valve. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Shenandoah, TX 77384
james
Job Details: 03/23/2023
Checked unit and repaired loose connection at control and reset controls. Ran test cycle and unit checks ok.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Shenandoah, TX 77384
james
Job Details: 03/23/2023
Checked unit and replaced damaged cabinet. Unit checks ok. Assisted by Tech JP. Talkedt to Antoneta at Trade Partners and issued Auth# a16j6d1nl2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Houston, TX 77345
leonard
Job Details: 03/23/2023
replaced shorted deli control board and wiring harness and checked operations. ck ok
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS
Near Houston, TX 77041
Louis R
Job Details: 03/23/2023
Found broken welds on container; ordrng 1 Wpw10451276 (Container) and 1 W10714558 (Panel) and 1 W11636605 (Pedal) and 1 Wpw10242557 (Guard)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near Houston, TX 77024
Louis R
Job Details: 03/23/2023
Found bad damper.; ordrng 1 Wpw10594329 (Damper)
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near Houston, TX 77008
Louis R
Job Details: 03/23/2023
Replaced parts. Unit operating
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near League City, TX 77573
Osiel
Job Details: 03/23/2023
Replaced faulty thermistor and control unit is working as intended no issues found at this time still waiting on freezer door
We serviced a
WHIRLPOOL BUILT-IN M/W
Model JMDFS24HM01
Near Tomball, TX 77375
gary
Job Details: 03/23/2023
"Assisted KD, pending further action"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JS42PPDUDE01
Near Spring, TX 77381
kayla
Job Details: 03/23/2023
"The built-in refrigerator is on separate flooring versus kitchen flooring. I measured out kitchen flooring to top of cabinet cut out and it was not up to specifications This also means that the cut out measurements for the other flooring where the refrigerator is sitting on top of is not to installation instructions specifications. Customer is responsible to get with Ferguson team that brought installers out, they need to build cut out to specifications from installation instructions where the refrigerator meets from flooring to cut out height.Cannot install parts due to not enough height. Refer to installation instructions page eight. Ordering front grille. Customers have grille skirt.; ordrng 1 WPW10182717 (Front grille)"
We serviced a
WHIRLPOOL BUILT-IN M/W
Model JMDFS24HM01
Near Tomball, TX 77375
kayla
Job Details: 03/23/2023
Repaired unit. Could not duplicate issue at this time. Spoke to Chris techline SR#7736019457
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ
Near Seabrook, TX 77586
Osiel
Job Details: 03/23/2023
Replaced faulty water valve unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Porter, TX 77365
donnie
Job Details: 03/23/2023
Helped LV repair refrigerator
We serviced a
KITCHENAID RANGE
Model KOCE507ESS20
Near Houston, TX 77345
leonard
Job Details: 03/23/2023
uninstalled unit and replaced broken microwave broil element support and re-installed unit and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Porter, TX 77365
leonard
Job Details: 03/23/2023
replaced leaky evaporators and noisy and faulty compressor and replaced filer drier and recharged system. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Conroe, TX 77301
james
Job Details: 03/23/2023
Checked unit and replaced shorted control board. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Katy, TX 77494
martin
Job Details: 03/23/2023
Replaced diffuser
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Houston, TX 77024
jerrell
Job Details: 03/23/2023
The customer have issues with the ice-maker making smaller ice cubes this issue may be related to a old water filter ran diagnostics all operations normal.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Richmond, TX 77406
martin
Job Details: 03/23/2023
Inspected range oven looking for sounds out of the normal operation Did not experience out of ordinary noise Unit is working as intended
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near Richmond, TX 77407
martin
Job Details: 03/23/2023
"Ran diagnostics and found F9E0 error code, not wired correctlyReset code history and tested upper n lower ovens Upper oven reached temperature Lower oven stayed at 100 not getting hot at all Will order both appliance manager and inspect for proper voltage when removed from cabinet ; ordrng 2 W11448962 (Appliance manager)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Richmond, TX 77407
martin
Job Details: 03/23/2023
Assisted RY with 2man job
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Richmond, TX 77407
martin
Job Details: 03/23/2023
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507ESS01
Near Houston, TX 77079
jerrell
Job Details: 03/23/2023
Customer said that they are going to replace the unit tech to close ticket
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HPS00
Near Conroe, TX 77301
leonard
Job Details: 03/23/2023
replaced leaky evaporator and low capacity compressor and replaced filter drier and recharged system. ck ok
We serviced a
WHIRLPOOL RANGE
Model WEC310S0FB4
Near Hitchcock, TX 77563
Osiel
Job Details: 03/23/2023
Replaced faulty control unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL RANGE
Model WEC310S0FB4
Near Hitchcock, TX 77563
Osiel
Job Details: 03/23/2023
Screw stripped from mount ordering console no return date ; ordrng 1 W10825354 (Console)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Houston, TX 77099
raul
Job Details: 03/23/2023
"Replaced motor, belt, capacitor, actuator, and cam"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Richmond, TX 77406
raul
Job Details: 03/23/2023
Upon arrival unit water supply lines were off. Customer mention that it was leaking at night time without being used. I turned water back on and inspected for any water leaks and couldnt find any. I than ran diagnostics and didnt find any water leaks.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Richmond, TX 77406
raul
Job Details: 03/23/2023
Will need control board and console customer will think about it.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Sugar Land, TX 77498
raul
Job Details: 03/23/2023
Door is damage see pictures will need another door. ; ordrng 1 W10800793 (Freezer door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Richmond, TX 77407
raul
Job Details: 03/23/2023
Replaced freezer door
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Richmond, TX 77407
raul
Job Details: 03/23/2023
Assisted MY
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Bellaire, TX 77401
levis
Job Details: 03/23/2023
replaced all the led modules
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Deer Park, TX 77536
ricky
Job Details: 03/23/2023
need base; ordrng 1 w11098799
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Pasadena, TX 77504
ricky
Job Details: 03/23/2023
"found and replaced shorted cnt, cust to correct install"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDB04
Near Houston, TX 77033
ricky
Job Details: 03/23/2023
need comp; ordrng 1 w11635510 and 1 w11504415 and 1 w11504431 and 1 w11504445 and 1 w11504449 and 1 w11506619 and 2 w11506635s
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Houston, TX 77012
ricky
Job Details: 03/23/2023
"no 220 to unit, needs electrician"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Houston, TX 77015
ricky
Job Details: 03/23/2023
need susp; ordrng 1 w10780045
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Channelview, TX 77530
ricky
Job Details: 03/23/2023
found and replaced bad valve and cycled; used 1 W11165546 (VALVE) from stock
We serviced a
MAYTAG LAUNDRY
Model MVW6230HW3
Near Houston, TX 77053
roosevelt
Job Details: 03/23/2023
replaced broken strike; used 1 W11457841 (STRIKE) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Tomball, TX 77375
gary
Job Details: 03/23/2023
"Ran diagnostics, replaced main actuator and capacitor assembly. All functions checked ok at this time ; used 1 W11395618 (Capacitor), and 1 W11481722 (Actuator) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0M0BS3
Near Magnolia, TX 77354
gary
Job Details: 03/23/2023
"Ran diagnostics, customer advised on unit functions burner cap placement and interference with igniter all functions checked ok at this time"
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS2
Near Houston, TX 77019
levis
Job Details: 03/23/2023
checked unit replaced drawer glides; used 2 W10807828 (GLIDEDRWR) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS0
Near Houston, TX 77019
levis
Job Details: 03/23/2023
order part; ordrng 1 w11552018
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near League City, TX 77573
Osiel
Job Details: 03/23/2023
Closing out per office
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Humble, TX 77339
donnie
Job Details: 03/23/2023
Need pantry drawer side rails; ordrng 1 W10827015 (Door pantry) and 1 W10874836 (L end cap) and 1 W10845508 (R end cap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, TX 77345
donnie
Job Details: 03/23/2023
Helped LV repair refrigerator
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Houston, TX 77345
donnie
Job Details: 03/23/2023
Helped LV repair refrigerator
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Pearland, TX 77581
Osiel
Job Details: 03/23/2023
Closing out per office
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS03
Near Galveston, TX 77554
Osiel
Job Details: 03/23/2023
Found faulty rails and gasket part order no return date ; ordrng 2 8201809 (Frig gasket)s and 1 2309216 (Gasket freezer) and 2 WP2320616 (Slides)s
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near Galveston, TX 77550
Osiel
Job Details: 03/23/2023
Found faulty latch part order no return date ; ordrng 1 WPW10482836 (Latch)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Texas City, TX 77590
Osiel
Job Details: 03/23/2023
Found frost in frig evao and freezer not cooling properly part order no return date ; ordrng 1 W11087438 (Frig sensor) and 1 W11249952 (Freezer fan sensor)
We serviced a
WHIRLPOOL WALL OVEN
Model WOS31ES0JS20
Near Shenandoah, TX 77384
kayla
Job Details: 03/23/2023
Closing out for service. Builder will fix installation issue in cut out. All operations are correct.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Conroe, TX 77304
james
Job Details: 03/23/2023
Order parts reschedule with customer2wgt; ordrng 1 W11579561 (VALVE) and 1 W11658802 (ICEMAKER FF) and 1 W11578780 (ICEMAKER FZ)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS1
Near League City, TX 77573
chris
Job Details: 03/23/2023
Found faulty tub and gasket part order 2 man 3 wt jc; ordrng 1 W11409866 (Tub) and 1 W11414078 (Seal)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM00
Near Spring, TX 77379
Gary L
Job Details: 03/23/2023
Found ice maker and ice container broken. Removed and replaced ice container and ice maker. Checked operation ; ordrng 1 W11661892 (Ice door)
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near The Woodlands, TX 77354
Gary L
Job Details: 03/23/2023
Found microwave has all parts attached to it. Checked operation and function
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS
Near Houston, TX 77075
chris
Job Details: 03/23/2023
Found faulty strike part order ; ordrng 1 W11545309 (Strike)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Rosharon, TX 77583
derrick
Job Details: 03/23/2023
Order solenoid and pad ; ordrng 1 WPW10368730 (Pad) and 1 WPW10309866 (Solenoid)
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Rosharon, TX 77583
derrick
Job Details: 03/23/2023
Order valve; ordrng 1 W10861656 (Valve)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Arcola, TX 77583
derrick
Job Details: 03/23/2023
Order knobs ; ordrng 1 WPW10339442 (Knob)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Dayton, TX 77535
Allen
Job Details: 03/23/2023
Part order. ; ordrng 1 W11483553 (Gasket)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Houston, TX 77062
chris
Job Details: 03/23/2023
Found faulty control part order ; ordrng 1 W11556727 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Baytown, TX 77521
ricky
Job Details: 03/23/2023
found and replaced worn parts
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Montgomery, TX 77316
gary
Job Details: 03/23/2023
"Replaced faulty element in range, all functions checked ok at this time"
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Tomball, TX 77377
gary
Job Details: 03/23/2023
"Ran diagnostics, ordering replacement blower wheel ; ordrng 1 Wp697772 (Wheel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Magnolia, TX 77354
gary
Job Details: 03/23/2023
"Ran diagnostics, inspected voltage and all connectors. Customer advised on possible issue with electrical in home. Unit checked ok at this time"
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Tomball, TX 77377
gary
Job Details: 03/23/2023
Ran diagnostics customer advised on restriction with vent in home. Unit working as designed
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Tomball, TX 77377
kayla
Job Details: 03/23/2023
"Explained to electrician this unit needs to be on its own circuit. Unit will not be warranted if it is not on its own circuit.. refer to page seven in installation instructions for electrical electrician claims that it is, but it should NOT cut breaker if other appliances are running at the same time. I could not duplicate issue when having cooktop on all four burners. I found one white wire pinched and repaired it. STILL NOT tripping breaker when I am using it alone. We will not come out to service this unit until it is on its own circuit.Spoke to Nate techline SR#7736015831"
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Missouri City, TX 77459
roosevelt
Job Details: 03/23/2023
checked and called tech line and spoke with rich and was advised all opperation were working as designed fan will cut off when its cool sr# is 7736016653
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Sugar Land, TX 77479
derrick
Job Details: 03/23/2023
Found unit not leveled and advised consumer on proper loading of washer
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Crosby, TX 77532
ricky
Job Details: 03/23/2023
need valve; ordrng 1 w11528768
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Crosby, TX 77532
ricky
Job Details: 03/23/2023
found and replaced shorted parts
We serviced a
ROPER WASHER
Model RTW4516FW
Near Houston, TX 77084
jerrell
Job Details: 03/23/2023
Ran diagnostics recalibrate unit all operations normal.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Willis, TX 77318
james
Job Details: 03/23/2023
Order part reschedule with customer; ordrng 1 w11455430 (glass door)
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Huffman, TX 77336
leonard
Job Details: 03/22/2023
"replaced broken actuator and cam and belt and shorted capacitor and ran test cycle. test ok; used 1 W11395618 (CAPACITOR), 1 WPW10006384 (belt), 1 W10913953 (actuator), and 1 W10721967 (CAM) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, TX 77407
raul
Job Details: 03/22/2023
Upon arrival unit was tuned off and freezer door closed. I saw that the panel was still frozen. I explained to customer we need it to be completely thaw out to be able to complete repairs. I advised to keep door open 24 hours before us coming back. ; O-emld tckt
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2795FQ1
Near Houston, TX 77010
levis
Job Details: 03/22/2023
replaced control and latch
We serviced a
KITCHEN AID DISHWASHER
Model KDTM354DSS4
Near Houston, TX 77019
levis
Job Details: 03/22/2023
"replaced pump/motor,soap dispencer and the wheels on the lower rack"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Shenandoah, TX 77384
james
Job Details: 03/22/2023
"Checked unit and replaced leaky gearcase, shorted actuator, control and cam. Ran recalibration cycle and auto test cycle and unit checks ok. Talked to Keshia at Trade Partners and issued Auth# w16fja0nl2"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Montgomery, TX 77356
james
Job Details: 03/22/2023
Checked unit and replaced shorted control board. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GVEXVD00
Near Galveston, TX 77550
Osiel
Job Details: 03/22/2023
Replaced faulty cam unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model RTW4516FW2
Near Texas City, TX 77590
Osiel
Job Details: 03/22/2023
Looked over unit and found no codes out unit in diagnostics and operated as intended advise customer that issue may be with control board if issue is on going advised customer customer declined estimate ; ordrng 1 W11170318 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Tomball, TX 77375
gary
Job Details: 03/22/2023
"Replaced faulty harness in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Magnolia, TX 77355
gary
Job Details: 03/22/2023
Replaced damaged panel in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Magnolia, TX 77355
gary
Job Details: 03/22/2023
Replaced control and capacitor unit will also need main harness replaced ; ordrng 1 W11643701 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Magnolia, TX 77354
gary
Job Details: 03/22/2023
"Unit has been unplugged, customer advised on leaving unit on to properly diagnose issue ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Houston, TX 77007
Louis R
Job Details: 03/22/2023
Replaced bad ACU & ntc sensor. DL# W16FCD1NL2
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Richmond, TX 77406
raul
Job Details: 03/22/2023
Reset breaker and tested unit. Everything is working fine now.