We serviced a
WHIRLPOOL RANGE
Model WOS31ES0JS20
Near Shenandoah, TX 77384
james
Job Details: 07/18/2023
Close document for trip and diagnosis and return parts. Unit has been replaced.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Porter, TX 77365
leonard
Job Details: 07/18/2023
adjusted simmer flames on all burners and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Richmond, TX 77407
raul
Job Details: 07/18/2023
Ran diagnostics and heater is coming on. I then explained to customer about rinse aid. And to make sure that in one hour cycle to manually press the heat dry in order to get heater to come on.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Texas City, TX 77568
anthony
Job Details: 07/18/2023
Adjusted loose blower housing all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Houston, TX 77043
Louis R
Job Details: 07/18/2023
Fixed latch assembly
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Fulshear, TX 77441
martin
Job Details: 07/18/2023
Needs drip tray and grate ; ordrng 1 W11252157 (Drip tray) and 1 W11220377 (Drip grate)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Katy, TX 77494
raul
Job Details: 07/18/2023
Microwave was rattling against the cabinets. We uninstalled and adjusted microwave wrap and reinstalled. Unit is working as designed.
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC0HS20
Near Tomball, TX 77375
donnie
Job Details: 07/18/2023
Helped KD repair wall oven
We serviced a
WHIRLPOOL RANGE GAS
Model WFG320M0BS3
Near New Caney, TX 77357
leonard
Job Details: 07/18/2023
adjusted simmer flames on rt. and left front burners and checked all operations. ck ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Roman Forest, TX 77357
leonard
Job Details: 07/18/2023
"replaced broken surface lamp and holder and checked operation. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Houston, TX 77084
jerrell
Job Details: 07/18/2023
Called technical support o Rick 7736856990Verified loose connection ran test all operations normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Houston, TX 77024
jerrell
Job Details: 07/18/2023
Installed led all test normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYWH4
Near Houston, TX 77024
jerrell
Job Details: 07/18/2023
Installed icemaker all test normal.
We serviced a
KITCHEN AID ICE MACHINE
Model KUID508HPS00
Near Houston, TX 77024
jerrell
Job Details: 07/18/2023
Cleaned unit all test normal.
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Houston, TX 77024
jerrell
Job Details: 07/18/2023
Installed led all test normal
We serviced a
KITCHENAID COOKTOP
Model KXD4636YSS6
Near Houston, TX 77024
jerrell
Job Details: 07/18/2023
Need to order ; ordrng 1 W11230930 (SWITCH-PB)
We serviced a
MAYTAG WASHER
Model MVW6230HW
Near Dayton, TX 77535
ricky
Job Details: 07/18/2023
close so per office
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Houston, TX 77002
Louis R
Job Details: 07/18/2023
Found bad ice maker; ordrng 1 W11556926 (Ice maker) and 1 W11341630 (Guide) and 1 W11181718 (Fill tube)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Rosharon, TX 77583
roosevelt
Job Details: 07/18/2023
bad control; ordrng 1 w116200481 (control)
We serviced a
WHIRLPOOL DRYER
Model MGDB835DW4
Near Humble, TX 77346
leonard
Job Details: 07/18/2023
reversed door swing and replaced stripped door hinge screw and checked all operations. ck ok
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Atascocita, TX 77346
leonard
Job Details: 07/18/2023
order parts 3wgt; ordrng 1 W11449841 (gearcase) and 1 W11195971 (stator) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W11260238 (rotor) and 1 W10902814 (washplate) and 1 W11624943 (control board) and 1 W11478526 (control panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Houston, TX 77002
Louis R
Job Details: 07/18/2023
Bad motor. ; ordrng 1 W11671282 (Motor) and 1 Wpw10169511 (Coupling)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Montgomery, TX 77356
james
Job Details: 07/18/2023
Order parts reschedule with customer; ordrng 1 W11126814 (cntrl-elec) and 1 W11176454 (igntr-oven)
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Baytown, TX 77521
ricky
Job Details: 07/18/2023
need cnt; ordrng 1 w11620481
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Houston, TX 77047
chris
Job Details: 07/18/2023
Found faulty magnetron part order ; ordrng 1 W11391712 (Magnetron)
We serviced a
WHIRLPOOL MICROWAVE HOOD
Model WMH31017HZ08
Near Manvel, TX 77578
chris
Job Details: 07/18/2023
Replaced faulty control. Unit is now working as intended
We serviced a
KITCHEN AID DISHWASHER
Model KDTM404KPS1
Near League City, TX 77573
Osiel
Job Details: 07/18/2023
Found faulty vent and control panel part order no return date ; ordrng 1 W11496608 (Console) and 1 W11184028 (Gasket) and 1 W11025593 (Vent)
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near League City, TX 77573
Osiel
Job Details: 07/18/2023
Found loose connection at control board readjusted connection unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Fulshear, TX 77441
martin
Job Details: 07/18/2023
Needs drain hose ; ordrng 1 WPW10545278 (Drain hose)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near League City, TX 77573
Osiel
Job Details: 07/18/2023
Found broken mullion heater part order no return date ; ordrng 1 W11256383 (Mullion heater)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ1
Near Brookshire, TX 77423
martin
Job Details: 07/18/2023
Inspected and found water supply valve turned offTurned back on Anas ran diagnostics. Working properly now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM01
Near Brookshire, TX 77423
martin
Job Details: 07/18/2023
Inspected and found freezer drain clogged causing ice to build up at bottom Cleared obstruction and water now flowing properly to drip tray
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW0
Near Brookshire, TX 77423
martin
Job Details: 07/18/2023
Inspected and found drive motor had failed. Motor part is covered under the 10 year warranty but not labor. Sent customer quote Pending approval
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, TX 77494
martin
Job Details: 07/18/2023
"Needs control board,motor,fuse and cut off; ordrng 1 W11565024 (Control board) and 1 W11234001 (Motor) and 1 W10909685 (Thermal fuse) and 1 280148 (Cut off)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Houston, TX 77044
donnie
Job Details: 07/18/2023
Need control board ; ordrng 1 W11608056 (Board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Porter, TX 77365
leonard
Job Details: 07/18/2023
removed debris form drain hose and ran test cycle. test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Highlands, TX 77562
ricky
Job Details: 07/18/2023
need cnt and latch; ordrng 1 W10787880 (latch) and 1 w11173230
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC2
Near Deer Park, TX 77536
ricky
Job Details: 07/18/2023
bad house vent unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Roman Forest, TX 77357
leonard
Job Details: 07/18/2023
replaced faulty icemaker and ran test cycle. test ok; used 1 W10873791 (ICEMAKER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near New Caney, TX 77357
leonard
Job Details: 07/18/2023
replaced broken drain pump and ran test cycle. test ok; used 1 W10876537 (DRAINPUMP) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near New Caney, TX 77357
leonard
Job Details: 07/18/2023
replaced shorted control board and broken diffuser and checked operations. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ0
Near Roman Forest, TX 77357
leonard
Job Details: 07/18/2023
replaced broken oven ignitor and checked operations. ck ok; used 1 WP9758079 (IGNTOVEN) from stock
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Houston, TX 77086
Gary L
Job Details: 07/18/2023
Ordering parts ; ordrng 1 W11550891 (Agitator) and 1 W11449841 (Gearcase) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Houston, TX 77039
Gary L
Job Details: 07/18/2023
Found unit giving f2 e2 code for hmi disconnected. Removed power from unit and restored power to unit. Ran diagnostic test and checked operation
We serviced a
WHIRLPOOL FREEZER
Model WRS335SDHM06
Near Katy, TX 77494
martin
Job Details: 07/18/2023
"System has leak, potentially internal. Will reorder compressor and evaporator ; ordrng 1 W11557671 (Compressor) and 1 W11546692 (Evaporator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Katy, TX 77494
martin
Job Details: 07/18/2023
Compressor running and evaporator fan running but not coolingWill need sealed system components ; ordrng 1 W11557671 (Compressor) and 1 W11546692 (Evaporator) and 1 W11109499 (Drier)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Richmond, TX 77407
raul
Job Details: 07/18/2023
Will need ice maker; ordrng 1 W11087434 (Ice Maker)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS
Near Houston, TX 77073
donnie
Job Details: 07/18/2023
Replaced oven door gasket
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS48E22L00
Near League City, TX 77573
chris
Job Details: 07/18/2023
Found faulty ice maker part order ; ordrng 1 W11629269 (Ice maker)
We serviced a
KITCHENAID COOKTOP
Model KCGD500GSS05
Near League City, TX 77573
chris
Job Details: 07/18/2023
Replaced faulty burners. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Magnolia, TX 77355
kayla
Job Details: 07/18/2023
"Found installation not following specs on instructions. Found no damper installed, found vent three inches away from left side of fan motor and 1/2 inch away from right side fan motor. Explained installation instructions to customer and advised to get builder on repairing vent system. Builder/installers to follow instructions referring to pages two, five, ten, eleven, and twelve. Explained that these issues are not with the unit, only the household. Customer aware that whirlpool is not responsible for any damages done to parts on microwave. Customer aware we cannot replace parts until installation is to the specifications from whirlpool sheet. Ordering damper. Two wgt; ordrng 1 W10843943 (Damper)"
We serviced a
WHIRLPOOL ICEMAKER
Model WUI75X15HZ01
Near Magnolia, TX 77355
kayla
Job Details: 07/18/2023
Ran diagnostics and could not duplicate issue. I have pictures and videos. .. unit working as designed. Customer to monitor unit 72hrs.
We serviced a
WHIRLPOOL1299] DRYER
Model WED5620HW2
Near Richmond, TX 77407
raul
Job Details: 07/18/2023
Replaced harness and terminal. Advised maintenance to replaced power cord as well.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, TX 77494
raul
Job Details: 07/18/2023
Assisted MY
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, TX 77494
raul
Job Details: 07/18/2023
Assisted MY
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Tomball, TX 77375
kayla
Job Details: 07/18/2023
Uninstalled and reinstalled to repair. Ran ops. All operations are correct now. Customer approved and will monitor unit one week.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Deer Park, TX 77536
ricky
Job Details: 07/18/2023
need ring; ordrng 1 w11094304
We serviced a
KITCHEN AID ICE MACHINE
Model KUID508HBL
Near Deer Park, TX 77536
ricky
Job Details: 07/18/2023
need valve and pump; ordrng 1 w10897719 and 1 W11542867
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near Houston, TX 77013
ricky
Job Details: 07/18/2023
"found and freed disp, unit ok"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Pasadena, TX 77504
ricky
Job Details: 07/18/2023
"replaced all parts, unit non repairable per chris at tech line sr 7736688672; used 1 W11428524 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Houston, TX 77015
ricky
Job Details: 07/18/2023
need im; ordrng 1 w11321603 and 1 W10498995 (valve-inlt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Tomball, TX 77377
kayla
Job Details: 07/18/2023
Ordering parts. Two wgt; ordrng 1 W11553819 (Ctrl elec) and 1 W11518204 (Ui) and 2 WP542638 (Silicone)s and 2 WPW10384183 (Thermistor)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Tomball, TX 77377
kayla
Job Details: 07/18/2023
Motor shot. Ordering part. Two wgt; ordrng 1 W11025157 (Sump and motor)
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS05
Near Shenandoah, TX 77384
james
Job Details: 07/18/2023
Checked unit and found unit is flush with countertop and has the exact same levelness as the counter top. Unit checks ok
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Stafford, TX 77477
roosevelt
Job Details: 07/18/2023
checked and unit worked as designed reset it
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Missouri City, TX 77489
roosevelt
Job Details: 07/18/2023
checked and unit was working as designed and making ice
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2597AEP3
Near Houston, TX 77024
jerrell
Job Details: 07/18/2023
7736882531 Chris from tech line confirming that we need another valve and ice maker. ; ordrng 1 WPW10349187 (Water valve) and 1 WPW10498990 (Valve) and 1 W10882923 (ICEMAKER)
We serviced a
WHIRLPOOL RANGE
Model JDRP548HL01
Near Houston, TX 77042
jerrell
Job Details: 07/18/2023
Unit to be replaced tech to close ticket
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Montgomery, TX 77316
james
Job Details: 07/18/2023
Checked unit and replaced shorted icemaker. Unit cycled and filled with water. Unit checks ok.
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Pearland, TX 77584
anthony
Job Details: 07/18/2023
"Sr 7736616513 tested unit and adjusted sensor the unit is installed incorrect and does not happy proper safety supports or a rear cover over the main power terminal, also there is not a strain relief on power cord and may cause short"
We serviced a
MAYTAG LAUNDRY
Model MVW7232HW0
Near Spring, TX 77373
donnie
Job Details: 07/18/2023
Replaced cracked wash plate
We serviced a
WHIRLPOOL STOVETOP
Model WFG505M0BS3
Near Shenandoah, TX 77384
james
Job Details: 07/18/2023
Checked unit and replaced shorted bake igniter. Ran test cycle and unit checks ok. This is a different issue than previous issue.
We serviced a
WHIRLPOOL MICROWAVE
Model KMBS104ESS03
Near Houston, TX 77008
Louis R
Job Details: 07/18/2023
Replaced bad transformer per Techline
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC1
Near League City, TX 77573
chris
Job Details: 07/18/2023
Found faulty Gearcase and slider part order ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider)
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Pearland, TX 77584
chris
Job Details: 07/18/2023
Replaced faulty thermostat. Unit is now working as intended
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Houston, TX 77066
Gary L
Job Details: 07/18/2023
Removed and replaced thermal cutoff with thermostat. Checked operation ; used 1 279816 (Thermal cutoff) from stock
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Spring, TX 77388
Gary L
Job Details: 07/18/2023
Removed oven from wall and replaced switches. Reinstalled oven and checked operation
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS05
Near Tomball, TX 77375
donnie
Job Details: 07/18/2023
Helped KD pull cooktop and repair
We serviced a
WHIRLPOOL REFIGERATOR
Model WRS571CIDM02
Near Houston, TX 77018
Louis R
Job Details: 07/18/2023
Found damaged wires in door. Customer denied repairs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Houston, TX 77018
Louis R
Job Details: 07/18/2023
"wrong part again , spoke to AN and sent back to parts research ; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77065
Gary L
Job Details: 07/18/2023
Found bad motor assembly. Removed and replaced motor and control board. Checked operation
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE254ESS2
Near Magnolia, TX 77355
gary
Job Details: 07/18/2023
Replaced complete pump/motor assembly. Customer advised on monitoring
We serviced a
WHIRLPOOL KITCHEN
Model KDTE204KPS1
Near Pinehurst, TX 77362
gary
Job Details: 07/18/2023
Replaced faulty console assembly in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Houston, TX 77077
jerrell
Job Details: 07/18/2023
Installed panel all test normal.
We serviced a
WHIRLPOOL DISHWASHER
Model JDPSS244LL2
Near Tomball, TX 77377
gary
Job Details: 07/18/2023
Replaced damaged panel in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Tomball, TX 77375
gary
Job Details: 07/18/2023
Received incorrect parts re ordering left and right hand adjuster assembly ; ordrng 1 W11662350 (Adjusters) and 1 W11662349 (Adjusters)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Spring, TX 77389
Gary L
Job Details: 07/18/2023
Found faulty damper control. Removed and replaced damper control. Checked operation
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Houston, TX 77077
jerrell
Job Details: 07/18/2023
Tech assistant for JL
We serviced a
JENN-AIR COOKTOP
Model JGD3430BS00
Near Houston, TX 77057
jerrell
Job Details: 07/18/2023
Need to order missing burner.This burner was never ordered from the last time. The unit is still working properly.; ordrng 1 74007734 (Small front right burner)
We serviced a
WHIRLPOOL1299] REFRIGERATOR
Model WRT138FFDW01
Near Spring, TX 77380
donnie
Job Details: 07/18/2023
Helped KD repair refrigerator
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS05
Near Tomball, TX 77375
kayla
Job Details: 07/18/2023
DO helped uninstall unit to repair. All operations are correct now. Customer OK. Unoccupied unit.
We serviced a
WHIRLPOOL1299] REFRIGERATOR
Model WRT138FFDW01
Near Spring, TX 77380
kayla
Job Details: 07/18/2023
SAME PARTS WERE DEFECTIVE. REPAIRED SINGLE SEALED SYSTEM WITH DO. TESTED. ALL OPERATIONS ARE CORRECT NOW. CUSTOMER TO MONITOR UNIT 72hrs.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Conroe, TX 77301
james
Job Details: 07/18/2023
Order parts reschedule with custromer; ordrng 1 W11603811 (CNTRL-ELEC) and 1 W11307244 (latch)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ08
Near Houston, TX 77045
roosevelt
Job Details: 07/18/2023
replaced bad control dl auth# is; used 1 w11552018 (CNTRL-ELEC) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77045
roosevelt
Job Details: 07/18/2023
checked and all function ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Rosharon, TX 77583
roosevelt
Job Details: 07/18/2023
checked and heater is working and heating customer needs to use rinse aid and run hot water till hot
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, TX 77583
roosevelt
Job Details: 07/18/2023
checked and ajusted basket and all fuction ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near New Caney, TX 77357
leonard
Job Details: 07/18/2023
replaced faulty icemker and broken freezer door brackets and light switch and checked operations. ck ok; used 1 W11123941 (SWITCH) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near New Caney, TX 77357
leonard
Job Details: 07/18/2023
order parts 2wgt; ordrng 1 W11645127 (diffuser) and 1 W11558182 (control board)
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS07
Near Houston, TX 77070
Gary L
Job Details: 07/18/2023
Assisted tech in repairing microwave