We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77064
dadrick
Job Details:
05/23/2024
Checked unit no power coming from wall checked breaker box reset breaker still no power coming from wall advised customer to get electric check professionally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Houston, TX 77068
dadrick
Job Details:
05/23/2024
Replace parts unit now cooling
We serviced a
WHIRLPOOL DRYER
Model WGD5605MC0
Near Spring, TX 77380
Joshua
Job Details:
05/23/2024
"Ran diagnostic, reconnect loose connection, all functions checked ok"
We serviced a
JENN-AIR WINECOOLER
Model JUWFL242HL01
Near Spring, TX 77380
Joshua
Job Details:
05/23/2024
"Sr-7739156011, ordering a replacement control; ordrng 1 W11693128 (Main control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Spring, TX 77380
Joshua
Job Details:
05/23/2024
"Was unable to contact owner, tagged the door and moved on."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Spring, TX 77380
Joshua
Job Details:
05/23/2024
"Ran diagnostic, no issues were found at this time. The customer was informed on having the unit on its own circuit."
We serviced a
WHIRLPOOL OVEN
Model WFE524CLBS0
Near Spring, TX 77381
Joshua
Job Details:
05/23/2024
SR-7739154348. Ordering an oven senor; ordrng 1 WPW10181986 (Oven sensor)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Spring, TX 77382
Joshua
Job Details:
05/23/2024
"Ran diagnostic, replaced faulty slider, reported part failure with techline. SR-7739153547; used 1 W10734521 (Slider) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS2
Near Spring, TX 77382
Joshua
Job Details:
05/23/2024
"Customer confirm on AM call, NA at the door. Waited 15 mins. Tagged Door and moved on. Had office call as well."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Tomball, TX 77375
Joshua
Job Details:
05/23/2024
"Ran diagnostic, Ordering dispenser assembly; ordrng 1 W10861000 (Dispenser)"
We serviced a
KITCHENAID ICE MACHINE
Model KRFF707ESS01
Near Houston, TX 77044
george
Job Details:
05/23/2024
is not a refrigerator . it was ice MACHINE. just need the filter.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SHAXNO01
Near Houston, TX 77095
Sarom
Job Details:
05/23/2024
"2nd man helper to do a seal system, installed compressor"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS5
Near Katy, TX 77493
martin
Job Details:
05/23/2024
Inspected gas range and found no gas coming into house Customer needs to set up gas account
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM10
Near Katy, TX 77449
martin
Job Details:
05/23/2024
Inspected ice maker and found ice maker arm in the Off position. Reset back to ON and soon after ice cubes dropped and water filled reservoir
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Booth, TX 77469
Russell
Job Details:
05/23/2024
replaced inner door glass. unit tested ok.
We serviced a
AMANA M/W OTR
Model AMV2307PFB
Near Houston, TX 77033
Derrick
Job Details:
05/23/2024
Order parts ; ordrng 1 W10754299 (Magnetron) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Houston, TX 77017
Derrick
Job Details:
05/23/2024
Check unit to find all operations working as design on arrival customer had unit unplugged. Technician could not duplicate. The issue. Unit is OK. She was informed to run unit as usual and monitor it operations.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Baytown, TX 77523
Derrick
Job Details:
05/23/2024
Take unit and replace defective damper door unit OK?
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Houston, TX 77038
Gary L
Job Details:
05/23/2024
"Found faulty magnetron. Removed and replaced magnetron, capacitor and diode. Checked operation"
We serviced a
WHIRLPOOL OVEN
Model WFC150M0JB3
Near Houston, TX 77038
Gary L
Job Details:
05/23/2024
Ordering parts; ordrng 1 W11594224 (Control)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ03
Near Houston, TX 77022
Gary L
Job Details:
05/23/2024
Customer complaining that ice maker intermittently works. Removed and replaced water valve and board
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Richmond, TX 77469
Russell
Job Details:
05/23/2024
unit needs igniter and valve.; ordrng 1 WP98014893 (valve-gas) and 1 W11176454 (igntr-oven)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Booth, TX 77469
Russell
Job Details:
05/23/2024
"replaced drain, chute, and ice maker. silicone where fill tube hits chute and tape around it. unit tested ok."
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Richmond, TX 77469
Russell
Job Details:
05/23/2024
unit needs lid.; ordrng 1 W11259006 (lid)
We serviced a
WHIRLPOOL DRYER
Model WGD5605MW0
Near Missouri City, TX 77459
Russell
Job Details:
05/23/2024
NOT A CALLBACK THE NEWEST INSTALLED DRUM IS CRACKED THIS IS CLEARLY A CASE OF PART FAILURE. TOOK PICTURE OF CRACK. replaced drum again. unit tested ok. cust still doesnt like the way it sounds . POTENTIALY A PERPETUAL CALLBACK.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Richmond, TX 77407
raul
Job Details:
05/23/2024
When I called customer he no longer needed service.
We serviced a
MAYTAG WASHER
Model MGDB765FW0
Near Houston, TX 77095
Sarom
Job Details:
05/23/2024
Customet will call in for reschedule; saved tckt
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Cypress, TX 77433
Sarom
Job Details:
05/23/2024
"Replaced clutch, roto, slider, drive,stator"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Cypress, TX 77433
Sarom
Job Details:
05/23/2024
Reconnected main board and compressor
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Cypress, TX 77433
Sarom
Job Details:
05/23/2024
Replaced panel and logo wirlpool
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL2
Near Cypress, TX 77433
Sarom
Job Details:
05/23/2024
Aligned and reconnected the pump
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Cypress, TX 77433
Sarom
Job Details:
05/23/2024
Replaced timer
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Cypress, TX 77433
Sarom
Job Details:
05/23/2024
Replaced bulb
We serviced a
JENNAIR REFRIGERATOR
Model JS48NXFXDE01
Near Cypress, TX 77433
Sarom
Job Details:
05/23/2024
Need LEDS to be ordered 4 xW11632139; saved tckt
We serviced a
WHIRLPOOL WASHER
Model mvw4505mw0
Near Cypress, TX 77429
Sarom
Job Details:
05/23/2024
Reset and calibrated the system
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM04
Near Houston, TX 77084
Jordan
Job Details:
05/23/2024
Ordering valve replacement (WPW10279909).; ordrng 1 WPW10279909 (Valve)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Sugar Land, TX 77479
Edwin
Job Details:
05/23/2024
Upon arrival I diagnosed unit. After inspection no error codes. I did diagnostic cycle unit completed diagnostic cycle but it stayed in loop and F3E5 showed up called techline they said to reset control board. Unplug unit started unit everything good. No grinding noise and it started (picture attached) Unit is working as designed. SR# 7739151967.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Missouri City, TX 77489
Edwin
Job Details:
05/23/2024
Upon arrival I diagnosed unit. After inspection need parts. Told customer of roaches (pictures attached).SR#7739106223.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77015
ricky
Job Details:
05/23/2024
found and replaced shorted parts
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Houston, TX 77007
Damarcus
Job Details:
05/23/2024
Order parts and reschedule ; ordrng 1 W11620204 (Control)
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Houston, TX 77009
Damarcus
Job Details:
05/23/2024
Found inlet valve bad replace valve and ran service cycles all tested good no issues
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Houston, TX 77019
Louis R
Job Details:
05/23/2024
Water in dispenser. ; ordrng 1 W11524105 (Dispenser)
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS4
Near Houston, TX 77019
Louis R
Job Details:
05/23/2024
Replaced burners & caps
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Houston, TX 77004
Louis R
Job Details:
05/23/2024
Found broke wire to latch.; ordrng 1 W11316252 (Upper harness) and 1 W11449075 (NTC harness) and 1 W11682224 (Harness)
We serviced a
WHIRLPOOL OVEN
Model WOS52ES4MW0
Near Katy, TX 77450
martin
Job Details:
05/23/2024
Inspected and was able to reset controls Tested oven and heating properly now Door opens/closes as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Katy, TX 77494
martin
Job Details:
05/23/2024
"Inspected ice maker and found IM turned offAsked customer if they had turned it off, they did not knowAdvised I could send them quote for repairs if needed but to 1st wait see ice would start producing after turning back ONSent customer quote and uploaded picture of quote"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Katy, TX 77494
martin
Job Details:
05/23/2024
Inspected and found water standing inside drip panRemoved water and cleared code Ran diagnostics and no more code unit is working properly Advised customer to not use PODS since they have a water softener system To use only liquid detergent as recommended
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Brookshire, TX 77423
martin
Job Details:
05/23/2024
Replaced user interface
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Pattison, TX 77423
martin
Job Details:
05/23/2024
Replaced grill
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS
Near Fulshear, TX 77441
martin
Job Details:
05/23/2024
Replaced switches Advised customer to not slam door shut
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Houston, TX 77015
Derrick
Job Details:
05/23/2024
Take unit to find all operations working as design on arrival. Customer didnt know it was a hold to start for a unit to advance thru its cycles. Unit is OK.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77080
Gary L
Job Details:
05/23/2024
Customer no longer needs service
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Missouri City, TX 77459
Edwin
Job Details:
05/23/2024
Upon arrival I diagnosed unit. After inspection restriction in the drain hose. Removed restriction unit is draining unit is working as designed.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS05
Near Missouri City, TX 77459
Edwin
Job Details:
05/23/2024
Upon arrival I diagnosed unit. After inspection Rt rear burner low flame. Adjusted valve flame higher normal. Unit is working as designed.
We serviced a
WHIRLPOOL RANGE
Model WCG55US0HS00
Near Missouri City, TX 77459
Edwin
Job Details:
05/23/2024
Upon arrival I diagnosed unit. After inspection left rear burner and cap adjustment to sit correctly. Unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Sugar Land, TX 77479
Osiel
Job Details:
05/23/2024
"door not locking, not letting cycle to properly start - reattached loose latch assembly, tested working as normal"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Richmond, TX 77407
martin
Job Details:
05/23/2024
Found obstruction in drain system
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Katy, TX 77493
martin
Job Details:
05/23/2024
Found loosed connection to heating element
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Spring, TX 77388
Osiel
Job Details:
05/22/2024
"door not closing or fully resting down, strike not going into opening. Latch assembly stuck closed not letting the door strike in, possibly from being forced opened - uninstalled latch disengaging latch lock, reinstalled and tested - working and locking as normal"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Spring, TX 77388
Osiel
Job Details:
05/22/2024
reattached loose harness connection to door lock latch assembly - tested working as normal
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77084
Jordan
Job Details:
05/22/2024
Diagnosed dryer with condensation on front door glass. Cleared vent obstruction restricting airflow. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Houston, TX 77044
george
Job Details:
05/22/2024
"not water,not ice ider. it was her water filter. maintenance will replaced it."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Houston, TX 77044
george
Job Details:
05/22/2024
"it was the water filter. not water ,not ice."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT5118ZDM02
Near Houston, TX 77084
Jordan
Job Details:
05/22/2024
Diagnosed freezer door not sealing properly. Used heat gun to expand door gasket towards liner. Unit running properly.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Porter, TX 77365
leonard
Job Details:
05/22/2024
adjusted simmer flames on all burners and checked all operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrt311fzdm05
Near Houston, TX 77028
Gary L
Job Details:
05/22/2024
Found fresh food door gasket not sealing properly. Realigned door and gasket checked operation
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Houston, TX 77345
leonard
Job Details:
05/22/2024
checked unit and ordered parts for repair. customer stated that issue has been resolved. returning parts and closing out for service call
We serviced a
MAYTAG DRYER
Model MED8630HW2
Near Spring, TX 77381
Joshua
Job Details:
05/22/2024
Ordering new control ACU; ordrng 1 W11512534 (Control-elec)
We serviced a
WHIRLPOOL DRYER
Model WGD8620HW3
Near Houston, TX 77006
Louis R
Job Details:
05/22/2024
Fixed idler & belt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Houston, TX 77345
leonard
Job Details:
05/22/2024
order control board per rework#s15354 run with doc#786317; ordrng 1 w11455229
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Conroe, TX 77304
John
Job Details:
05/22/2024
checked unit out changed out bulb unit is correct now; used 1 w11520384 (bulb) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Texas City, TX 77510
angel
Job Details:
05/22/2024
Found loose connection at main control all ok no problems
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Conroe, TX 77385
John
Job Details:
05/22/2024
part order; ordrng 1 w11416371 (panel) and 2 W10826179 (screw)s and 2 w11157086 (mount)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Texas City, TX 77510
angel
Job Details:
05/22/2024
Removed and reset door to lower hinge to allow door seal to set properly all ok no problems
We serviced a
WHIRLPOOL RANGE
Model WFE320MOJS4
Near Texas City, TX 77510
angel
Job Details:
05/22/2024
Corrected issue with bake and broil element retested unit all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Missouri City, TX 77459
roosevelt
Job Details:
05/22/2024
close out this call per done
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Kemah, TX 77565
donnie
Job Details:
05/22/2024
"Unit full of Freon, Evacuated system and charged unit unit wound not freeze. Need compressor ; ordrng 1 W11580057 (Compressor) and 1 W11546692 (Evap)"
We serviced a
WHIRLPOOL VENTHOOD
Model UVL5430JSS1
Near Missouri City, TX 77459
Edwin
Job Details:
05/22/2024
Trip and diagnostics.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Houston, TX 77006
Louis R
Job Details:
05/22/2024
Fixed loose connection to control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Pearland, TX 77584
Corey
Job Details:
05/22/2024
"Replaced shorted auger motor, all functions normal"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Pearland, TX 77584
Corey
Job Details:
05/22/2024
"Replaced shorted dsi board send igniter, all functions normal"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPM2
Near Alvin, TX 77511
Corey
Job Details:
05/22/2024
"Checked unit, no power available at terminal block, customer will pursue alternate solutions"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW2
Near Houston, TX 77062
Corey
Job Details:
05/22/2024
"Order inlet valves, hot and cold likely required; ordrng 1 W11688995 (Dual valve) and 1 W11688994 (Hot valve)"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Houston, TX 77033
Corey
Job Details:
05/22/2024
Order suspension rods ; ordrng 1 W11130362 (Suspension)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Houston, TX 77017
chris
Job Details:
05/22/2024
Found faulty drain pump part order ; ordrng 1 W10919003 (Drain pump)
We serviced a
WHIRLPOOL COOKTOP
Model WCGK5030PS00
Near Manvel, TX 77583
chris
Job Details:
05/22/2024
Found improperly installed burner. Reinstalled burner correctly. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Alvin, TX 77511
chris
Job Details:
05/22/2024
Per tech line unit needs new water valve and shifter part order ; ordrng 1 W11513255 (Valve) and 1 W11481722 (Shift actuator)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Pearland, TX 77581
chris
Job Details:
05/22/2024
Found faulty evaporator plate thermistor. Part order; ordrng 1 Xxxxxxx (Thermistor)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW
Near Houston, TX 77084
jerrell
Job Details:
05/22/2024
Need to order; ordrng 1 W11513246 (Control)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW06
Near Houston, TX 77084
jerrell
Job Details:
05/22/2024
Need to order; ordrng 1 W11572047 (EVAPORATOR) and 1 W11547313 (Compressor)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Galveston, TX 77550
donnie
Job Details:
05/22/2024
"Different issue, unit not being repaired"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JBRFL36IGX00
Near Pearland, TX 77584
chris
Job Details:
05/22/2024
Found faulty heater part order #7294; ordrng 1 W11232776 (Heater) and 1 W11299624 (Harness)
We serviced a
WHIRLPOOL DRYER
Model MED6230HW3
Near Huffman, TX 77336
leonard
Job Details:
05/22/2024
adjusted and realigned blower housing and checked all operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Houston, TX 77044
george
Job Details:
05/22/2024
it was condensation this type of f.doors brakets are very easy tolock out if you pull out from the left side ..only.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Houston, TX 77044
george
Job Details:
05/22/2024
we never fount the apt number . maintenance and I.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Spring, TX 77389
Osiel
Job Details:
05/22/2024
need inverter box; ordrng 1 WPW10154805 (INVRTR-BOX)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ11
Near Spring, TX 77388
Osiel
Job Details:
05/22/2024
need replacement defrost heater ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Spring, TX 77388
Osiel
Job Details:
05/22/2024
"unit needs seal system components - compressor, filter drier evaporator ; ordrng 1 W11635510 (COMPRESSOR) and 1 W11578004 (EVAPORATOR) and 1 W11109499 (DRIER-TUBE)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW03
Near League City, TX 77573
angel
Job Details:
05/22/2024
Sr 7739143115 ordering parts per tech-line; ordrng 1 WPW10384183 (Thermistor) and 1 W11496873 (Control) and 1 WPW10316428 (Heater) and 1 W11181209 (Harness) and 1 WPW10383615 (Thermistor)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Pearland, TX 77584
angel
Job Details:
05/22/2024
Needs parts based on what customer said installer said; ordrng 1 W11460946 (Pump) and 1 W11414944 (Hose) and 1 W11537778 (Heater) and 1 W11614117 (Hose)