Service History 320 - ASI Appliance

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MB0

Near Tomball, TX 77375

gary

Job Details: 01/16/2024

"Ran diagnostics, replaced main control assembly in unit. All functions checked ok at this time"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Tomball, TX 77375

gary

Job Details: 01/16/2024

"Ran diagnostics, adjusted temp settings and customer advised on water pressure restriction due to replacement water filter needed."

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Missouri City, TX 77459

roosevelt

Job Details: 01/16/2024

replaced missing screw from stator; used 1 W10752189 (SCREW) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Missouri City, TX 77459

roosevelt

Job Details: 01/16/2024

checked and reset unit and leveled and all function ok

We serviced a

KITCHENAID ICE MACHINE

Model KUID508ESS2

Near Houston, TX 77063

jerrell

Job Details: 01/16/2024

Installed thermistor all test normal.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Hockley, TX 77447

gary

Job Details: 01/16/2024

"Ran diagnostics, replaced main basket assembly per service pointer. All functions checked ok at this time"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Houston, TX 77063

jerrell

Job Details: 01/16/2024

Replaced cut off thermal ran test all operations normal.

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Conroe, TX 77303

james

Job Details: 01/16/2024

"Need approval for parts and labor. Reschedule with customer upon approval.Replaced weak capacitor.2wgt; ordrng 1 W11497303 (MOTOR-DRVE) and 1 W11545744 (HARNS-WIRE) and 1 W11458145 (CNTRL-ELEC), used 1 W11428524 (CAPACITOR) from stock"

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Missouri City, TX 77459

roosevelt

Job Details: 01/16/2024

replaced bad cap.; used 1 W11395618 (CAPACITOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Arcola, TX 77583

roosevelt

Job Details: 01/16/2024

replaced bad compressor

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Sugar Land, TX 77479

roosevelt

Job Details: 01/16/2024

checked and ajusted lever on the control and all function ok and customer wanted to levele unit but i advised him that his floors were not leveled and hes having a bunch of foundation repaires done and he told me that he was a engineer and he woud keep calling back in. called tpps and spoke with regina and was advised we do not go back to this customer ref# is 7738150544

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Houston, TX 77024

jerrell

Job Details: 01/16/2024

Adjusted gasket ran test all operations normal.

We serviced a

MAYTAG WASHER

Model MHW5500FC1

Near Richmond, TX 77407

raul

Job Details: 01/16/2024

Replaced control board and sensor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHV00

Near League City, TX 77573

angel

Job Details: 01/16/2024

Needs parts; ordrng 1 W11224591 (Evaporator fan) and 1 W11224256 (Control)

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW1

Near Dickinson, TX 77539

angel

Job Details: 01/16/2024

Customer declined repair and doesnt want any more service because they have to miss work just to let service in and also this will be the fourth service on this machine and this is the second unit they have had

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near La Marque, TX 77568

angel

Job Details: 01/16/2024

Tested bake and broil and could not duplicate issue all ok no problems

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Santa Fe, TX 77510

angel

Job Details: 01/16/2024

Adjusted drive system gears and recalibrated unit all ok no problems

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Santa Fe, TX 77517

angel

Job Details: 01/16/2024

Reset control and retested unit all ok no problems

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near League City, TX 77573

angel

Job Details: 01/16/2024

Cleared debris from drain pump all ok no problems

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Webster, TX 77598

angel

Job Details: 01/16/2024

Tested unit and ran diagnostics all ok no problems

We serviced a

WHIRLPOOL VENTHOOD

Model WVU37UC0FS1

Near Fulshear, TX 77441

martin

Job Details: 01/16/2024

"Per customer complaint the noise she was referring to was the exhaust vent flap going to the exterior and only makes noise during windy daysAdvised that their might not be anything that can be done but to check with builder as that part of not part of the vent hood itself, its part of installation"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Houston, TX 77067

Osiel

Job Details: 01/16/2024

"need diffuser, thermistor and harness ; ordrng 1 W11645127 (ASSEMBLY, AIR DIFFUSER) and 1 WPW10384183 (THERMISTOR) and 1 W11650662 (heater harness) and 1 W11558182 (CNTRL-ELEC) and 1 W11518204 (ASSEMBLY, USER INTERFACE)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Houston, TX 77077

jerrell

Job Details: 01/16/2024

Tech to close ticket per office

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAMS0

Near Tomball, TX 77375

gary

Job Details: 01/16/2024

"Ran diagnostics, reset controls. Customer advised on rinse aid use and water temp. Unit working as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Katy, TX 77493

martin

Job Details: 01/16/2024

Inspected and found disposal plug still attached not allowing for drainage Removed and ran diagnostics Draining an working properly now

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near La Marque, TX 77568

angel

Job Details: 01/16/2024

Adjusted noisy drain pump assembly all ok no problems

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS1

Near Houston, TX 77024

jerrell

Job Details: 01/16/2024

Need to order; ordrng 1 W11434044 (VALVE-INLT) and 1 W11460945 (PUMP&MOTOR) and 1 W11629915 (CNTRL-ELEC)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near League City, TX 77573

angel

Job Details: 01/16/2024

There is debris in the blower customer to call HVAC to clear vent if issue returns it will need new blower assembly

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Tomball, TX 77377

gary

Job Details: 01/16/2024

Ordering replacement control and igniter ; ordrng 1 W11126814 (Control) and 1 W11176454 (Igniter)

We serviced a

WHIRLPOOL DRYER

Model WED7120HW2

Near Fulshear, TX 77441

martin

Job Details: 01/16/2024

"Inspected and found vent hose kinked, too close to wall not allowing for proper airflow to vent outAdjusted and retested Heating and venting out properly now"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Magnolia, TX 77354

gary

Job Details: 01/16/2024

Closing ticket

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Brookshire, TX 77423

martin

Job Details: 01/16/2024

Closing out

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Sugar Land, TX 77498

roosevelt

Job Details: 01/16/2024

Close out call per julia

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Montgomery, TX 77356

james

Job Details: 01/16/2024

Checked unit and repaired loose connection at control. Checked airflow with airflow meter and vent needs to be cleaned from wall to exit from house.. Unit checks ok.

We serviced a

JENNAIR DISHWASHER

Model JDPSS246LL1

Near Conroe, TX 77304

james

Job Details: 01/16/2024

Close document for trip and diagnosis and return parts. Customer has not returned calls or emails to schedule part install.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT975SAHZ

Near Richmond, TX 77406

raul

Job Details: 01/16/2024

Trip and diagnostic

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS01

Near Hockley, TX 77447

gary

Job Details: 01/16/2024

Per image sent may need to come out to home for proper diagnosis ; O-emld tckt

We serviced a

JENN-AIR RANGE

Model JGCP548HL00

Near Montgomery, TX 77316

gary

Job Details: 01/16/2024

"Ran diagnostics, pending parts research for burners and valve; O-emld tckt"

We serviced a

WHIRLPOOL WASHER

Model MVW4505MWO

Near Houston, TX 77067

Osiel

Job Details: 01/16/2024

suspension is not bent and has good tension - customer running mixed loads and improperly loading clothes causing off balance issues

We serviced a

WHIRLPOOL DRYER

Model MED5630HC2

Near Houston, TX 77064

Osiel

Job Details: 01/16/2024

lint build up on filter causing poor airflow - clean filter and exit vent resorting proper airflow

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Houston, TX 77065

Osiel

Job Details: 01/16/2024

hot and cold water lines not completely open from house connecting points giving weak/low water pressure causing long fill - opened restoring good pressure

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZD09

Near Houston, TX 77014

Osiel

Job Details: 01/16/2024

not dispensing water - removed water filter restoring good water flow & pressure. old filter advised to replace.

We serviced a

WHIRLPOOL DRYER

Model WED6200SW1

Near Houston, TX 77079

jerrell

Job Details: 01/16/2024

Need to order; ordrng 1 WP8547168

We serviced a

WHIRLPOOL OVEN

Model WFG505M0MS0

Near Conroe, TX 77303

james

Job Details: 01/16/2024

Checked unit and repaired loose connection at oven temp sensor. Ran temp test and unit checks ok.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS

Near Manvel, TX 77578

chris

Job Details: 01/16/2024

Found faulty control and igniter part order ; ordrng 1 WPW10556710 (Control) and 1 W10918546 (Igniter)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT108FFDB04

Near Webster, TX 77598

angel

Job Details: 01/16/2024

Needs compressor it was damaged; ordrng 1 W11582579 (Compressor) and 1 W11109499 (Drier)

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ03

Near Humble, TX 77346

leonard

Job Details: 01/16/2024

need approval for 2x labor plus part 2man 2wgt with Kayla; ordrng 1 LW11026429 (freezer door)

We serviced a

JENN-AIR RANGE

Model JDS1750ML0

Near Hockley, TX 77447

gary

Job Details: 01/16/2024

"Ran diagnostics, corrected issue with hinges and receiver. All functions checked ok at this time"

We serviced a

JENN-AIR OVEN

Model JJW2430LL01

Near Friendswood, TX 77546

chris

Job Details: 01/16/2024

Replaced faulty appliance manager. Unit is now working as intended 7738248584

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Bacliff, TX 77518

angel

Job Details: 01/16/2024

Adjusted door to close properly all ok no problems

We serviced a

MAYTAG WASHER

Model MVWB755DW0

Near Manvel, TX 77578

chris

Job Details: 01/16/2024

Replaced faulty lid latch. Unit is now working as intended no leaks at this time

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Seabrook, TX 77586

chris

Job Details: 01/16/2024

Replaced faulty damper assembly. Unit is now working as intended no leaks at this time

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Houston, TX 77064

Osiel

Job Details: 01/16/2024

customer was not selecting or turning out the fabric softener opinion on when selecting the cycle type - unit is working as design

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ05

Near Houston, TX 77080

Gary L

Job Details: 01/16/2024

Found bad control board. Removed and replaced control board. Checked operation.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Katy, TX 77493

martin

Job Details: 01/16/2024

Replaced parts list Tested and working properly now

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS

Near Manvel, TX 77578

chris

Job Details: 01/16/2024

Replaced faulty evaporators. Unit is now working as intended no leaks at this time

We serviced a

KITCHENAID ICE MACHINE

Model KUIX505ESS1

Near Montgomery, TX 77356

james

Job Details: 01/16/2024

Checked unit and replaced shorted external drain pump. Ran test cycle and unit checks ok and no leaks detected.; used 1 1901A (PUMP) from stock

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Spring, TX 77379

Osiel

Job Details: 01/16/2024

"reordering lower hardness and control board ; ordrng 1 w11568984 (HARNS-WIRE) and 1 W11419171 (CNTRL-ELEC) and 1 W11676811 (HARNESS, VALVE)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Houston, TX 77090

Osiel

Job Details: 01/16/2024

replace dispenser

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Spring, TX 77386

Osiel

Job Details: 01/16/2024

"replace motor drive, blower wheel, supports & bracket"

We serviced a

AMANA RANGE

Model AGR4230BAB5

Near Houston, TX 77038

Osiel

Job Details: 01/16/2024

check all connecting points from gas line from house to unit not leaks. turned on all burners and oven to double check if gas was leaking from gas valve in the back unit - No leaks during use. unit is working as design

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS5

Near Katy, TX 77493

martin

Job Details: 01/16/2024

Tested oven temperature with thermocouple meter and heating as designed

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Katy, TX 77494

martin

Job Details: 01/16/2024

Inspected and found slight gap on bottom of freezer door Will order new door ; ordrng 1 W11449028 (FREEZER DOOR)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ

Near Katy, TX 77494

martin

Job Details: 01/16/2024

"Inspected and found burned bulb Customer had bulb so, i replaced it for himTested and working properly now."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Brookshire, TX 77423

martin

Job Details: 01/16/2024

Arrived to troubleshoot and found ice maker turned off. Took temperature reading and found it 5.6 degrees cold. Unit is still over packed with food and not allowing for proper airflow. Uploaded pictures for documentation Compared pictures from last visit and todays visit and they practically identical like customer had not removed items from freezer to allow for airflow. Unit is working as designed Documented it with tech support and also trades steam SR#7738086147

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW1

Near Houston, TX 77014

Osiel

Job Details: 01/16/2024

"control board & panel ui is not responsive, latch keep locking and unlocking - ordering replacements ; ordrng 1 W11478526 (PANEL-UI) and 1 W11614514 (CNTRL-ELEC) and 1 W11700916 (LATCH)"

We serviced a

MAYTAG WASHER

Model MVW7230HC1

Near Houston, TX 77092

Gary L

Job Details: 01/16/2024

Found water backing up from drain pipe. Checked fill hoses and drain hose. No leak found at hoses. Unit is working fine

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Houston, TX 77041

jerrell

Job Details: 01/16/2024

Need to order; ordrng 1 W11583890 (CNTRL-ELEC) and 1 W11316246 (SWITCH-WL) and 1 W11456953 (HOSE)

We serviced a

KITCHENAID ICE MACHINE

Model KUID508ESS2

Near Houston, TX 77024

jerrell

Job Details: 01/16/2024

Need to order; ordrng 1 W10919199 (Cutting grid)

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW3

Near Humble, TX 77346

leonard

Job Details: 01/15/2024

adjusted and realigned rear back panel and re-leveled unit and checked operations. ck ok

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Humble, TX 77346

leonard

Job Details: 01/15/2024

re-installed loose drum bearing ring and checked operations. ck ok

We serviced a

WHIRLPOOL MICROWAVE

Model KOCE507ESS07

Near Bellaire, TX 77401

derrick

Job Details: 01/15/2024

Order control; ordrng 1 W10915648 (Control)

We serviced a

JENNAIR REFRIGERATOR

Model JF42NXFXDE02

Near Tomball, TX 77375

gary

Job Details: 01/15/2024

Pending parts research ; O-emld tckt

We serviced a

WHIRLPOOL M/W OTR

Model WMH32519HZ07

Near Hockley, TX 77447

gary

Job Details: 01/15/2024

Ran diagnostics ordering replacement control and magnetron assembly. Pending parts research per engineering code; ordrng 1 W10754299 (Magnetron) and 1 W11342846 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Hockley, TX 77447

gary

Job Details: 01/15/2024

"Ran diagnostics, replaced basket assembly per service pointer. All functions checked ok at this time"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Tomball, TX 77377

gary

Job Details: 01/15/2024

"Ran diagnostics, replaced complete Icemaker assembly in unit. All functional checked ok at this time"

We serviced a

WHIRLPOOL REFRIGERATOR

Model JS48PPDUDE00

Near Tomball, TX 77375

gary

Job Details: 01/15/2024

"Ran diagnostics, quoting customer for complete filter housing replacement 171.20 part with additional 50.00 labor ; ordrng 1 Wpw10121140 (Housing)"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS20

Near Manvel, TX 77578

chris

Job Details: 01/15/2024

Found faulty control and user interface part order ; ordrng 1 W11600370 (User interface) and 1 W11261167 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Alvin, TX 77511

chris

Job Details: 01/15/2024

Found faulty compressor part order ; ordrng 1 W11654344 (Compressor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS00

Near Pearland, TX 77584

chris

Job Details: 01/15/2024

Found faulty Orion board part order; ordrng 1 W11131873 (Orion board) and 1 W11333076 (Control) and 1 W11099340 (User interface)

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Houston, TX 77075

chris

Job Details: 01/15/2024

Found faulty control part order ; ordrng 1 W11170317 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Tomball, TX 77375

gary

Job Details: 01/15/2024

"Ran diagnostics, customer advised on needing sump assembly showing discontinued on our end. Per whirlpool ordering W11665769 (192.15) ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Richmond, TX 77407

raul

Job Details: 01/15/2024

Will need ice maker ; ordrng 1 W11455232 (Ice maker)

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS00

Near Spring, TX 77382

Josue

Job Details: 01/15/2024

Water not filling. Customer has other part and will return not used. Ohms okay. Customer to contact customer service for parts and labor authorization.

We serviced a

JENNAIR REFRIGERATOR

Model JBSS48E22L00

Near Spring, TX 77381

Josue

Job Details: 01/15/2024

Customer still needs to watch temps. Ice maker OK. Calling techline.

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Alvin, TX 77511

chris

Job Details: 01/15/2024

Found faulty Gearcase part order ; ordrng 1 W11449840 (Gearcase) and 1 W11513243 (Basket) and 1 W10902814 (Washplate)

We serviced a

JENN-AIR COOKTOP

Model JGCP436HL00

Near Manvel, TX 77578

chris

Job Details: 01/15/2024

Assisted tech cd

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Manvel, TX 77578

chris

Job Details: 01/15/2024

Found faulty gasket and blocked vent. Quoted customer for repair. Customer declined repair

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Houston, TX 77086

Osiel

Job Details: 01/15/2024

"Needs replacement clutch, slider and strider; ordrng 1 W10915700 (Stator) and 1 W10915701 (Rotor) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Houston, TX 77065

Osiel

Job Details: 01/15/2024

Need replacement timer with switches and door switch; ordrng 1 Wpw10117655 (Relay-pts) and 1 Wpw10185982 (Timer) and 1 W11050715 (Switch) and 1 Wpw10237959

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Dickinson, TX 77539

donnie

Job Details: 01/15/2024

Replaced suspension rods. Operations are correct now

We serviced a

JENNAIR OVEN

Model JJW2830DP01

Near Houston, TX 77079

jerrell

Job Details: 01/15/2024

Installed console ran test all operations normal.

We serviced a

MAYTAG WASHER

Model MVW6230HC3

Near Houston, TX 77064

Osiel

Job Details: 01/15/2024

"Replace cam, actuator, capacitor - unit working as designedCustomer overloading unit causing issues (see picture )"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Conroe, TX 77304

james

Job Details: 01/15/2024

Checked unit and replaced shorted icemaker. Ran test cycle and unt cycled and filled with water. Unit checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Conroe, TX 77304

james

Job Details: 01/15/2024

Assisted Tech JP with repair

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSD602ESS01

Near Conroe, TX 77384

james

Job Details: 01/15/2024

Assisted Tech JP with repair. No leaks detected.Use Auth K19TBG1NL2

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Tomball, TX 77377

Josue

Job Details: 01/15/2024

Replaced pump/motor asy. All operations are correct now. Customer approved and aware to run clean cycle with affresh. Customer paid balance authorization # 03738d

We serviced a

MAYTAG WASHER

Model MHW8200FC0

Near Houston, TX 77024

jerrell

Job Details: 01/15/2024

Adjust leg and push back to original position per ms ran test all operations normal.

We serviced a

JENN-AIR DISHWASHER

Model JDPSS246LL1

Near Tomball, TX 77375

Josue

Job Details: 01/15/2024

Replaced wiring harness. Tested ops. All operations are correct now. Customer approved and aware to run clean cycle with affresh.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Montgomery, TX 77316

james

Job Details: 01/15/2024

Checked unit and replaced weak capacitor. Ran test cycle and unit checks ok.; used 1 W11395618 (CAPACITOR) from stock

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