We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Porter, TX 77365
leonard
Job Details: 01/17/2023
re-booted control board and checked all operations and temperture and ran vent test and did not pass.advised customer to get vent cleaned. all other check ok; used 1 WPW10106710 (DRYER TEST KIT) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS
Near Hockley, TX 77447
gary
Job Details: 01/17/2023
Will need RS customer unavailable ; saved tckt
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near Kemah, TX 77565
Osiel
Job Details: 01/17/2023
Found ice getting stuck on evao causing unit to drain water out part order no return date ; ordrng 1 W10218037 (Evap) and 1 Xxxxx (Filter drier no dye) and 1 2313624 (Condenser)
We serviced a
KITCHENAID RANGE
Model KCGC506JSS00
Near Sugar Land, TX 77479
roosevelt
Job Details: 01/17/2023
dropped regulator off to customer
We serviced a
WHIRLPOOL FREEZER
Model MSS25N4MKZ04
Near Sugar Land, TX 77478
roosevelt
Job Details: 01/17/2023
replaced control box
We serviced a
WHIRLPOOL MICROWAVE
Model KMBS104ESS02
Near Houston, TX 77024
jerrell
Job Details: 01/17/2023
Tech to close out ticket unit may have had a communication issue with last visit. Tech arrived and ran test all test are normal.
We serviced a
WHIRLPOOL FREEZER
Model KBFC42FTS06
Near Houston, TX 77079
jerrell
Job Details: 01/17/2023
Adjust freezer door gasket ran test all test normal.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Arcola, TX 77583
derrick
Job Details: 01/17/2023
Do not order until Heard back from customer; ordrng 1 W11176456 (Door)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Arcola, TX 77583
derrick
Job Details: 01/17/2023
Replaced damaged door and seal and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Rosharon, TX 77583
derrick
Job Details: 01/17/2023
Parts research for ui board; ordrng 1 Partresearch (Ui Board)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Houston, TX 77042
jerrell
Job Details: 01/17/2023
Found that the customer will need to call a plumber to check to see if the have rust in there pipes that obstruct the water filters within one months time
We serviced a
MAYTAG WASHER
Model MVWC565FW25
Near Houston, TX 77042
jerrell
Job Details: 01/17/2023
Need to order ; ordrng 1 W10869800 (Water valve) and 1 W10285518 (Rotary switch) and 1 W11320238 (Control)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Houston, TX 77078
Louis R
Job Details: 01/17/2023
Order parts; ordrng 1 W11556725 (Control) and 1 W11026785 (Motor) and 2 W11395618 (Capacitor)s and 1 W11590868 (Harness) and 1 W11394572 (Latch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Jersey Village, TX 77040
Louis R
Job Details: 01/17/2023
Che led unit found bad valve and ice maker. Provided quote.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Houston, TX 77002
Louis R
Job Details: 01/17/2023
Found burned wire. Customer will need to supply new power cord; ordrng 1 W11594224 (Control) and 1 Wpw10245259 (Block) and 3 Wpw10281322 (Wire adapter)s and 6 Wp3400016 (Screw)s and 6 Wp3400029 (Nut)s
We serviced a
WHIRLPOOL LAUNDRY
Model MVW7232HW0
Near Porter, TX 77365
leonard
Job Details: 01/17/2023
checked unit and found locked drain pump and shorted control board. Gave estimate for repair of $660.93. Customer declines repair for noe but will call back if wants repaired.; ordrng 1 W11419171 (control board) and 1 W11396717 (drain pump)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Houston, TX 77080
Louis R
Job Details: 01/17/2023
Found bad UI; ordrng 1 W11600370 (UI) and 1 W11261167 (ACU)
We serviced a
AMANA M/W OTR
Model AMV2307PFW3
Near Houston, TX 77080
Louis R
Job Details: 01/17/2023
Found bad board; ordrng 1 W11544456 (Control) and 1 W10890779 (Panel) and 1 W10422269 (Filter board) and 2 W10138793 (Fuse)s
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Magnolia, TX 77355
gary
Job Details: 01/17/2023
Replaced main control board and moisture sensor harness. All functions checked ok at this time
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Houston, TX 77024
anthony
Job Details: 01/17/2023
Replaced faulty top and tach assembly all ok no problems
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Richmond, TX 77407
raul
Job Details: 01/17/2023
"Replaced belt, motor, cam"
We serviced a
KITCHENAID REFRIGERATOR
Model KUIO338HSS0
Near Fulshear, TX 77441
martin
Job Details: 01/17/2023
Inspected and found water valve broken in 2Will need replacement ; ordrng 1 W10881366 (Water valve)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Fulshear, TX 77441
martin
Job Details: 01/17/2023
Inspected washer and found oil coming from gear case Ran washer on spin cycle and started to grind Advised customer that the gear case will need replacement and the potential cost She will just purchase new unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Fulshear, TX 77441
martin
Job Details: 01/17/2023
Insulated and secured condenser coils vibrating on frame causing noises
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Fulshear, TX 77441
martin
Job Details: 01/17/2023
Inspected drum and found 2 baffles missing one side of trimWill order drum n baffles ; ordrng 2 WP692490 (Baffle)s and 1 W10899578 (Dryer drum)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Katy, TX 77494
martin
Job Details: 01/17/2023
"Found compressor running but evaporated fan not running Will order control board,fan and thermistor ; ordrng 1 W11559968 (Fan) and 2 WPW10384183 (Thermistor)s and 1 W11558182 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48QTS02
Near Houston, TX 77025
anthony
Job Details: 01/17/2023
Replaced shorted switch assembly all ok no problems
We serviced a
JENN-AIR ICE MAKER
Model JF42NXFXDE02
Near Bellaire, TX 77401
anthony
Job Details: 01/17/2023
Replaced faulty leds all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Magnolia, TX 77354
gary
Job Details: 01/17/2023
"Ran diagnostics, cleared debris from in pump. Unit checked ok at this time"
We serviced a
JENNAIR DISHWASHER
Model JDTSS245GX0
Near Houston, TX 77057
jerrell
Job Details: 01/17/2023
Need to order ; ordrng 1 W10852729 (Track) and 1 W10852728 (Track)
We serviced a
WHIRLPOOL1299] ICE MAKER
Model WU195X15HZ
Near Houston, TX 77057
jerrell
Job Details: 01/17/2023
Need to order ; used 1 1901a (Drain pump) from stock
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW0
Near Houston, TX 77042
jerrell
Job Details: 01/17/2023
Ran diagnostics reset controls all test normal
We serviced a
WHIRLPOOL WASHER
Model WTW6120hw2
Near Houston, TX 77084
jerrell
Job Details: 01/17/2023
Need to order ; ordrng 1 W11395618 (CAPACITOR) and 1 W11481722 (ACTUATOR)
We serviced a
WHIRLPOOL KITCHEN
Model KDTE334GPS06
Near Houston, TX 77043
jerrell
Job Details: 01/17/2023
Need to order ; ordrng 2 WPW10546503 (ADJUSTER)s and 1 1 (TRACK)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Houston, TX 77019
ben
Job Details: 01/17/2023
checked unit adjusted the frezer door and gasket and checked operation
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB3
Near Magnolia, TX 77354
gary
Job Details: 01/17/2023
Unable to reach customer will need RS; O-emld tckt
We serviced a
JENN-AIR COOKTOP
Model JED3430GS01
Near Sugar Land, TX 77479
derrick
Job Details: 01/17/2023
Order grommets and trim; ordrng 5 W11568604 (Grommet)s and 1 W11091955 (Trim)
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Humble, TX 77346
donnie
Job Details: 01/17/2023
Replaced stripped knobs and locked burner valve assembly
We serviced a
JENN-AIR MIRCOWAVE
Model JMC2430LL00
Near Cypress, TX 77433
donnie
Job Details: 01/17/2023
Helped KD remove and repair wall microwave
We serviced a
JENN-AIR MIRCOWAVE
Model JMC2430LL00
Near Cypress, TX 77433
kayla
Job Details: 01/17/2023
DO helped uninstall unit and Replaced parts.. tested ops.. all ops correct. Reinstalled unit.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW0
Near Houston, TX 77078
donnie
Job Details: 01/17/2023
Replaced gearcase and wash plate
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near New Caney, TX 77357
leonard
Job Details: 01/17/2023
installed vibration pads between condensor frame and cabinet to prevent rattling noise and checked operations. ck ok; used 2 W11113654 (PAD) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near Tomball, TX 77377
gary
Job Details: 01/17/2023
"Replaced complete transformer, fuse and magnetron assembly. All functions checked ok at this time"
We serviced a
JENNAIR DISHWASHER
Model JDPSS244LM1
Near Tomball, TX 77377
gary
Job Details: 01/17/2023
"Attempted repair with pre Id panel, will also need replacement brace trim piece for new panel, customer advised on issue ; ordrng 1 W11505239 (Brace/handle)"
We serviced a
WHIRLPOOL ICEMAKER
Model WRS315SDHM08
Near Cypress, TX 77433
kayla
Job Details: 01/17/2023
"Replaced part. Rebooted. Customer to monitor unit three days. Estimate: 129.95 service fee, 159.26 part, 23.86 tax, 313.07 total. Customer paid in full authorizations: 162828, 07920D; used 1 W11546935 (Ice maker asy) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG515SOLS1
Near Shenandoah, TX 77380
Gary L
Job Details: 01/17/2023
Assisted tech in repairing range
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIA15PRLS11
Near Cypress, TX 77433
kayla
Job Details: 01/17/2023
"Sensor on recirculating malfunctioned, not enough water and causing loud noise when suctioned. Estimate on part: 85.68 three wgt; ordrng 1 W11566405 (Recirculating pump) and 1 W11566407 (Reservoir drain pump)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Cypress, TX 77433
kayla
Job Details: 01/17/2023
Call back. Customers using mixed loads and small loads. Customer to use timed dry for best results. Explained sensor will shut off machine with mixed loads or small loads if not touching sensor. Customer OK.Spoke to Steve techline SR# 7735514183
We serviced a
JENN-AIR OVEN
Model JMW2430WP02
Near Houston, TX 77098
derrick
Job Details: 01/17/2023
Dropped off ring turn to customer
We serviced a
KITCHEN AID FRIDGE
Model KBSN608ESS01
Near Houston, TX 77025
anthony
Job Details: 01/17/2023
Reset control and also ran diagnostics if problem returns it will need new refrigerator thermistor and HMI assembly
We serviced a
JENN-AIR OVEN
Model JJW2430DS01
Near Houston, TX 77096
anthony
Job Details: 01/17/2023
Needs new panel estimate is 1200 dollars customer calling Jennair to see about getting the part covered; ordrng 1 W11236887 (Panel)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near The Woodlands, TX 77380
Gary L
Job Details: 01/17/2023
Removed and replaced right front infinite switch. Checked operation
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Montgomery, TX 77356
james
Job Details: 01/17/2023
Order parts reschedule with customerTechnical Service Pointer #: W11606409 Rev F S-code S84638 covers the cost of 12 replacement lights andlabor. Order 4 kits per unit.2wgt; ordrng 4 W11632139 (modules)s
We serviced a
KITCHENAID RANGE
Model KOSE500ESS05
Near Montgomery, TX 77356
james
Job Details: 01/17/2023
Order parts reschedule with customer; ordrng 1 W10883049 (latch-door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Montgomery, TX 77356
james
Job Details: 01/17/2023
Checked unit and adjusted ice dispenser door. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near La Marque, TX 77568
miguel
Job Details: 01/17/2023
order parts; ordrng 1 W11025157 (pump motor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Texas City, TX 77510
miguel
Job Details: 01/17/2023
checked over unit. found kinked water line hose. straiten water line hose. unit working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Santa Fe, TX 77510
miguel
Job Details: 01/17/2023
checked over unit. found burnt terminal block and terminals. instaled new terminals and terminal block. unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Dickinson, TX 77539
miguel
Job Details: 01/17/2023
checked over unit. found bad ice maker. instaled new ice maker. unit working as designed.; used 1 W10873791 (ICEMAKER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42FKS00
Near Missouri City, TX 77459
derrick
Job Details: 01/17/2023
Replaced worn heater and cleared blocked drain
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS1
Near Houston, TX 77019
ben
Job Details: 01/17/2023
checked unit adjusted the door and checked operation of the unit
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Deer Park, TX 77536
ricky
Job Details: 01/17/2023
found and replaced shorted parts
We serviced a
AMANA RANGE
Model AER6303MFS
Near Houston, TX 77017
ricky
Job Details: 01/17/2023
"unit roach infested, bad cnt, warr void, sr 7735460402"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Houston, TX 77004
ben
Job Details: 01/17/2023
order parts; ordrng 1 w11545823 and 1 w11558182
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Houston, TX 77025
ben
Job Details: 01/17/2023
checked unit adjusted the flame onthe burners and checked operation
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Houston, TX 77015
ricky
Job Details: 01/17/2023
found and cleared overload code
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Houston, TX 77015
ricky
Job Details: 01/17/2023
found and replaced worn parts
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Houston, TX 77015
ricky
Job Details: 01/17/2023
needs cnts; ordrng 1 w10721967 and 1 w10808315 and 1 w11387685 and 1 w11112918 and 1 w11032875
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Katy, TX 77449
martin
Job Details: 01/17/2023
"Arrived at home to diagnose MW not heatingAsked customer for cup to test water heating Tested for one minute and heating as intended Tested again and same result Customer wanting unit replaced, claiming not heating but I did not experience any issuesWill document with whirlpool"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Katy, TX 77494
martin
Job Details: 01/17/2023
Replaced parts list Tested and working properly now
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GL0
Near Katy, TX 77494
martin
Job Details: 01/17/2023
Replaced parts list Tested and working properly now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, TX 77407
martin
Job Details: 01/17/2023
ASSISTED RY with 2 man job
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Stafford, TX 77477
roosevelt
Job Details: 01/17/2023
replaced bad latch; used 1 W11307244 (LATCH) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FB-0
Near Houston, TX 77045
roosevelt
Job Details: 01/17/2023
"replaced bad cap. and diode and dl auth# is tpb07255l2.0; used 1 W10850446 (CAPACITOR), and 1 W11256462 (DIODE) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Stafford, TX 77477
roosevelt
Job Details: 01/17/2023
checked and unit and didnt find any noies dl auth# is m15mjt0nl2
We serviced a
WHIRLPOOL OVEN
Model RBD245PDQ14
Near Missouri City, TX 77489
roosevelt
Job Details: 01/17/2023
bad sensor; ordrng 1 WPW10131825 (sensor)
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ3
Near Sienna, TX 77459
roosevelt
Job Details: 01/17/2023
checked and bad dioed and cap
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Fresno, TX 77545
roosevelt
Job Details: 01/17/2023
bad pump; ordrng 1 w11413407 and 1 w11596130
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HPS00
Near Conroe, TX 77301
leonard
Job Details: 01/17/2023
order parts 3wgt; ordrng 1 WPW10466675 (compressor) and 1 WPW10608485 (evaporator) and 1 w11506635 (coupling)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Jersey Village, TX 77040
Louis R
Job Details: 01/17/2023
Che led unit found bad valve and ice maker. Provided quote.
We serviced a
WHIRLPOOL DRYER
Model WED6120HW2
Near Tomball, TX 77375
kayla
Job Details: 01/17/2023
Customers using mixed loads and small loads. Customer to use timed dry for best results. Explained sensor will shut off machine with mixed loads or small loads if not touching sensor. Customer OK.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Richmond, TX 77406
raul
Job Details: 01/17/2023
No longer needs service
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near New Caney, TX 77357
leonard
Job Details: 01/17/2023
rebooted control board and re-aligned door strike and ran diagnostic test cycle. all test ok
We serviced a
WHIRLPOOL COOK TOP
Model WCG97US0HS00
Near Houston, TX 77080
Louis R
Job Details: 01/17/2023
Fixed burner caps
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC2
Near Conroe, TX 77301
leonard
Job Details: 01/17/2023
order parts 3wgt; ordrng 1 W11626080 (control panel) and 1 W11618918 (control board) and 1 W11459149 (wiring harness) and 2 WP3387223 (electrodes)s and 1 WPW10298258 (harns-wire) and 1 WP8577274 (thermistor) and 1 W11652258 (burner assy)
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW1
Near Tomball, TX 77375
gary
Job Details: 01/17/2023
Closing ticket
We serviced a
JENN-AIR OVEN
Model JDRP548HL00
Near Houston, TX 77079
jerrell
Job Details: 01/17/2023
Adjust rear panel adjust legs ran test all operations normal.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Hockley, TX 77447
gary
Job Details: 01/17/2023
"Ran diagnostics, adjusted leveling and calibrated basket. All functions checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Houston, TX 77038
Gary L
Job Details: 01/17/2023
Unit uneconomical to repair
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Houston, TX 77018
Louis R
Job Details: 01/17/2023
Found bad compressor. Parts covered. Provided quote
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Manvel, TX 77578
chris
Job Details: 01/17/2023
Found faulty harness and thermistor part order. Harness is not listed in parts breakdown. Customer to defrost before next visit ; ordrng 1 WPW10384183 (Thermistor)
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Cove, TX 77523
ricky
Job Details: 01/17/2023
need cnt; ordrng 1 w10482836 and 1 w11447258
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Houston, TX 77049
ben
Job Details: 01/17/2023
replaced shorted motor cap; used 1 W11428524 (CAPACITOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Mont Belvieu, TX 77523
ricky
Job Details: 01/17/2023
need cnt; ordrng 1 w10682535 and 1 w11476577
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Baytown, TX 77523
ricky
Job Details: 01/17/2023
found and replaced shorted parts
We serviced a
MAYTAG WASHER
Model n/a
Near Deer Park, TX 77536
ricky
Job Details: 01/17/2023
We serviced a
KITCHENAID REFRIGERATOR
Model KSSP42MFW05
Near Houston, TX 77091
Louis R
Job Details: 01/17/2023
Checked unit found bad valve and line heater. Both part NLA
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Houston, TX 77041
Louis R
Job Details: 01/17/2023
Found broken lid; ordrng 1 W11256781 (Lid) and 1 Wp8563965 (Hinge wire left) and 1 Wp8572974 (Hinge wire right) and 4 W11398707 (Bumpers)s and 6 W11404293 (Screw)s and 1 W11401116 (Left hinge) and 1 W11399226 (Right hinge)
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Houston, TX 77049
ben
Job Details: 01/17/2023
replaced shorted motor cap; used 1 W11428524 (CAPACITOR) from stock
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Houston, TX 77048
chris
Job Details: 01/17/2023
Found faulty control and drain pump part order ; ordrng 1 W11603811 (Control) and 1 W11481722 (Drain pump)