We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ08
Near Hockley, TX 77447
gary
Job Details:
12/04/2023
Call canceled at door.
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Santa Fe, TX 77510
donnie
Job Details:
12/04/2023
Need same parts ; ordrng 1 W10902814 (Wash plate) and 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10815700 (Stator) and 1 W10754448 (Clutch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Missouri City, TX 77459
roosevelt
Job Details:
12/04/2023
replaced broken housing
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS0
Near Fulshear, TX 77441
martin
Job Details:
12/04/2023
Inspected MW and heating and venting as designed Customer complaint is that smoke alarms go off while cooking on cooktop Called tech support to document SR#7737934991Unit is working as designed Customer will need to get with builder as to why the smoke alarms are so sensitive Per customer admission this is the 2nd MW installed with same complaints.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB08
Near Houston, TX 77090
Osiel
Job Details:
12/04/2023
Damper being blocked/ not opening
We serviced a
WHIRLPOOL ICE MAKER
Model KUID508HPS01
Near Houston, TX 77066
Osiel
Job Details:
12/04/2023
needs to replace water filter
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Houston, TX 77002
Louis R
Job Details:
12/04/2023
Found valve bouncing against drum. Screwed valve in place & tested unit.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Katy, TX 77493
martin
Job Details:
12/04/2023
"Inspected and found cabinet housing being squeezed too tight with bolts rubbing on blower wheel preventing from turning Adjusted and retested, blowing and venting properly now"
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW0
Near Houston, TX 77042
jerrell
Job Details:
12/04/2023
Need to order; ordrng 1 W11478524 (PANEL-UI) and 1 W11543994 (CNTRL-ELEC)
We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near Porter, TX 77365
leonard
Job Details:
12/04/2023
adjusted and re-aligned blower housing and checked all operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Houston, TX 77339
leonard
Job Details:
12/04/2023
replaced broken door strike and checked operation. ck ok; used 1 WPW10544004 (STRIKE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Shenandoah, TX 77384
james
Job Details:
12/04/2023
Close document for trip and diagnosis and return parts. Unit has been replaced.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Houston, TX 77084
jerrell
Job Details:
12/04/2023
Called trade partners talked to James to verify this is a installed issue and for customer to get with builder to correct install. 7737874143
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77024
jerrell
Job Details:
12/04/2023
Reinstalled fan blower ran test all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Houston, TX 77024
jerrell
Job Details:
12/04/2023
Adjusted Water filter housing ran test all operations normal.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Houston, TX 77057
jerrell
Job Details:
12/04/2023
Need to order; ordrng 1 W11126268 (Harness)
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Tomball, TX 77377
gary
Job Details:
12/04/2023
Replaced complete drain pump assembly in unit. All functions checked ok at this time
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Liberty, TX 77575
Allen
Job Details:
12/04/2023
Part order. ; ordrng 1 W11643701 (Harness) and 1 W11481722 (Actuator) and 1 W11395618 (Cap)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Dayton, TX 77535
Allen
Job Details:
12/04/2023
Found loose connection at t/block also advised of voltage supply requirements
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Crosby, TX 77532
Allen
Job Details:
12/04/2023
Part order. ; ordrng 1 W11135391 (console) and 1 W11429620 (Control) and 1 W11259006 (lid) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge) and 1 W11401116 (Left hinge) and 1 W11399226 (Right hinge)
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Crosby, TX 77532
Allen
Job Details:
12/04/2023
Unit ops normal on testing with venting disconnected. Customer has blockage in venting in home to exhaust preventing proper airflow and advised of risk of use until corrected.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Baytown, TX 77523
Allen
Job Details:
12/04/2023
Disconnected deli control harness ops that can be tested at this time test normal customer to defrost buildup and monitor unit for further issues. Est for repair on door assy only 1038.45 after tax
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Baytown, TX 77521
Allen
Job Details:
12/04/2023
Part order. ; ordrng 1 W11126814 (Control) and 1 Wpw10181986 (Sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Baytown, TX 77521
Allen
Job Details:
12/04/2023
Part order. ; ordrng 1 W11650662 (Heater harness) and 1 W11558182 (Cntrol)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near La Porte, TX 77571
Allen
Job Details:
12/04/2023
Replaced inop motor harness assy ops normal on testing customer to monitor unit for further issues
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Houston, TX 77007
Louis R
Job Details:
12/04/2023
Replaced sump.
We serviced a
WHIRLPOOL MICROWAVE
Model UMV1170LS01
Near Porter, TX 77365
leonard
Job Details:
12/04/2023
replaced shorted magnetron and capcitor and diode and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near League City, TX 77573
donnie
Job Details:
12/04/2023
"Ran diagnostics. No error codes. Rebooted unit. Customer needs to run heavy cycles with high temp wash, extended dry. Use rinse aide."
We serviced a
WHIRLPOOL RANGE
Model KDRS453VSS03
Near Houston, TX 77025
derrick
Job Details:
12/04/2023
Replaced shorted control and checked ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Houston, TX 77054
derrick
Job Details:
12/04/2023
Order control; ordrng 1 W11035836 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Houston, TX 77014
Gary L
Job Details:
12/04/2023
Ice maker is working. Customer to monitor ice for a few days. Will follow up with customer. Cancel service call. ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS
Near Houston, TX 77091
Gary L
Job Details:
12/04/2023
Ordering parts ; ordrng 1 W11173535 (Cap)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Spring, TX 77388
Osiel
Job Details:
12/04/2023
broken blower wheel ; used 1 697772 (Wheel) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Spring, TX 77388
Osiel
Job Details:
12/04/2023
replaced broken blower wheel
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Humble, TX 77339
leonard
Job Details:
12/04/2023
replaced faulty water filter housing and checked operations. ck ok; used 1 WPW10394053 (filter housing) from stock
We serviced a
KITCHENAID RANGE
Model KFEG504KPS3
Near Houston, TX 77066
Osiel
Job Details:
12/04/2023
replaced control board and overlay assembly
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Houston, TX 77067
Osiel
Job Details:
12/04/2023
replaced suspension
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Houston, TX 77090
Osiel
Job Details:
12/04/2023
"leaves dishes wet - heating properly, unit working as design - customer needs to use rinse aid"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77067
Osiel
Job Details:
12/04/2023
per techline seal gap to remove moisture buildup. customer should contact customer service if problem continuous
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Houston, TX 77339
leonard
Job Details:
12/04/2023
adjusted and re-aligned upper door switch cam and checked operations. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW3
Near Houston, TX 77086
Gary L
Job Details:
12/04/2023
Found unit working as designed. Checked operation and function. Advised customer of operation. Customer not happy with unit.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS
Near Seabrook, TX 77586
donnie
Job Details:
12/04/2023
Repaired leak at drain hose on water assy tank outlet.
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Pearland, TX 77584
chris
Job Details:
12/04/2023
Could not replicate issue
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near League City, TX 77573
donnie
Job Details:
12/04/2023
Replaced lid latch and strike. Operations are correct now
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77096
Louis R
Job Details:
12/04/2023
AN ordering parts; saved tckt
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC4
Near Houston, TX 77024
jerrell
Job Details:
12/04/2023
Installed listed parts all test normal.
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS
Near Houston, TX 77024
jerrell
Job Details:
12/04/2023
Need to order; ordrng 1 1901a (Drain pump)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Dickinson, TX 77539
donnie
Job Details:
12/04/2023
"Ran diagnostics, no error codes. Rebooted unit and ran cycle. Operations are correct"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Houston, TX 77063
jerrell
Job Details:
12/04/2023
Installed fan ran test all operations normal
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Porter, TX 77365
leonard
Job Details:
12/04/2023
replaced broken drain pump and ran test cycle. test ok; used 1 W11396717 (WATER PUMP) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Pearland, TX 77584
chris
Job Details:
12/01/2023
Customer canceled at door
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Houston, TX 77089
chris
Job Details:
12/01/2023
Replaced door latch. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Fulshear, TX 77441
martin
Job Details:
12/01/2023
Replaced parts list Unit is not making any more noises
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Brookshire, TX 77423
martin
Job Details:
12/01/2023
"Inspected freezer and found back panel frozen Will order control board,heater, and thermistor ; ordrng 1 W11650662 (Heater) and 1 W11558182 (Control board) and 1 WPW10384183 (Thermistor)"
We serviced a
MAYTAG DRYER
Model MGD6200KW0
Near Fulshear, TX 77441
martin
Job Details:
12/01/2023
"Inspected and found low pressure venting outRemoved vent hose and pressure improved, confirming blockage in ductworkShowed customer findings and Mr will have builder inspect Unit is working as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Fulshear, TX 77441
martin
Job Details:
12/01/2023
Inspected fridge and found low of chargeWill reorder compressor and freezer evaporator ; ordrng 1 W10832994 (Compressor) and 1 WPW10608485 (Freezer evaporator)
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Richmond, TX 77406
raul
Job Details:
12/01/2023
Upon arrival customer mention that another tech came 3 times and were expecting a visit with parts to replace. I called to document for company to come and finish repairs.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS
Near Houston, TX 77005
Louis R
Job Details:
12/01/2023
Bad drain pump; ordrng 1 W11539855 (Drain pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS05
Near Houston, TX 77035
Louis R
Job Details:
12/01/2023
Adjusted rubbing wire harness cover
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77096
Louis R
Job Details:
12/01/2023
Found interior leak. SR# 7737919867
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS02
Near Tomball, TX 77375
Josue
Job Details:
12/01/2023
Uninstalled and reinstalled unit for repairs. Ran ops. All operations are correct now. Customer approved. Authorization: W19KNB1NL2
We serviced a
WHIRLPOOL REFRIGERATOR
Model JS48PPDUDE01
Near Tomball, TX 77375
Josue
Job Details:
12/01/2023
Repaired broken water line and light. All operations are correct now. Customer approved.Customer paid balance ; ordrng 1 WP2300868 (Connector) and 1 W11462342 (Led module)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Spring, TX 77382
Josue
Job Details:
12/01/2023
Returning parts not used. JP helped uninstall and reinstalled stacked laundry units to repair washer. Ran ops. All operations are correct now. Customer approved.Authorization: W19KN90NL2
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Montgomery, TX 77356
james
Job Details:
12/01/2023
Checked unit for error codes and none found.Ran manual diagnostic test cycles and auto test cycle and unit checks ok. Started a quick wash cycle and let run for approx 15 min and checks ok. Unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WDP540HAMZ0
Near Montgomery, TX 77356
james
Job Details:
12/01/2023
Checked unit and found connection from power cord shorted. Advised customer to contact installer or electrician to have issue corrected.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD612ESS01
Near Montgomery, TX 77356
james
Job Details:
12/01/2023
Order parts reschedule with customer2wgt; ordrng 4 W11632139 (MODULE)s
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Montgomery, TX 77356
james
Job Details:
12/01/2023
Order part reschedule with customer; ordrng 1 1901A (pump)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Montgomery, TX 77356
james
Job Details:
12/01/2023
Checked unit and replaced locked pump&motor. Ran auto test cycle and unit checks ok and no leaks detected.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZO9
Near La Marque, TX 77568
angel
Job Details:
12/01/2023
Fixed jammed turn table motor all ok no problems
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78519LZ00
Near Katy, TX 77493
martin
Job Details:
12/01/2023
Inspected and found metal rack inside touching cabinet Advised customer to read use and care manual on how to use correctly Unit is working properly
We serviced a
WHIRLPOOL VENTHOOD
Model UVL6036JSS2
Near The Woodlands, TX 77375
gary
Job Details:
12/01/2023
"Ran diagnostics, adjusted connectors customer advised on light functions. Unit working as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Fulshear, TX 77441
martin
Job Details:
12/01/2023
Broken soap dispenser door Will need new dispenser ; ordrng 1 W10861000 (Soap dispenser)
We serviced a
WHIRLPOOL DISHWASHER
Model JDPSS244LL2
Near Humble, TX 77346
leonard
Job Details:
12/01/2023
tightened loose door handle anchor screw and set screws and checked operations. ck ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Porter, TX 77365
leonard
Job Details:
12/01/2023
adjusted vent fan housing and air damper and checked operations. ck ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Porter, TX 77365
leonard
Job Details:
12/01/2023
"replaced broken surface lamp and socket and checked operations. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Porter, TX 77365
leonard
Job Details:
12/01/2023
replaced broken upper interlock switch and checked operation s. ck ok; used 1 W11551558 (INTERLOCK) from stock
We serviced a
WHIRLPOOL DRYER
Model MED7230HW3
Near Magnolia, TX 77355
Josue
Job Details:
12/01/2023
Ordering parts.; ordrng 1 W11413567 (Fascia ui) and 1 W11618917 (ACU)
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS2
Near Galveston, TX 77554
donnie
Job Details:
12/01/2023
Need control board; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Pearland, TX 77584
chris
Job Details:
12/01/2023
Unit was replaced
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Houston, TX 77088
jerrell
Job Details:
12/01/2023
Need to order; ordrng 1 W10839793 (Nameplate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Houston, TX 77041
jerrell
Job Details:
12/01/2023
"Need to order; ordrng 1 WPW10323808 (BIN-CNTLVR) and 1 WPW10212139 (BIN-CNTLVR), ordrd 1 W11185686 (Ice container)"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Houston, TX 77027
jerrell
Job Details:
12/01/2023
Need to order; ordrng 1 W11583890 (Control) and 1 W11591400 (Console)
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Houston, TX 77057
jerrell
Job Details:
12/01/2023
Need to order; ordrng 1 Control (W11616491) and 1 W11432752 (STATOR)
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW0
Near Houston, TX 77026
Gary L
Job Details:
12/01/2023
Found unit not always working. Removed and replaced wire harness and capacitor. Checked operation
We serviced a
WHIRLPOOL WASHER
Model MGD6230RHW1
Near Friendswood, TX 77546
angel
Job Details:
12/01/2023
Needs parts; ordrng 1 WP697772 (Blower) and 1 W11549461 (Motor)
We serviced a
KITCHENAID RANGE
Model KOSE500ESS20
Near League City, TX 77573
chris
Job Details:
12/01/2023
Customer never answered
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS
Near Fulshear, TX 77441
martin
Job Details:
12/01/2023
Closing out
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Houston, TX 77056
Louis R
Job Details:
12/01/2023
Ran diagnostics
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, TX 77096
derrick
Job Details:
12/01/2023
Order thermistor and control; ordrng 1 12002355 (Thermistor) and 1 W11670354 (Control)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Magnolia, TX 77355
Josue
Job Details:
12/01/2023
Repaired washer. Ran ops. All operations are correct now.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Porter, TX 77365
leonard
Job Details:
12/01/2023
checked unit and found loose and leaky gas line connection at regulator. recoated pipe threads with sealant and tightened connection and rechecked all connections and checked operations. ck ok
We serviced a
JENNAIR OVEN
Model JJW2830DP01
Near Fulshear, TX 77441
martin
Job Details:
12/01/2023
Tried to erase code history and reset control board but error codes keeps coming back Provided customer quote for replacement of control panel Mrs approved ; ordrng 1 W11236888 (Control panel)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Porter, TX 77365
leonard
Job Details:
12/01/2023
replaced shorted drain pump and ran test cycle. test ok; used 1 W10876537 (DRAINPUMP) from stock
We serviced a
JENNAIR REFRIGERATOR
Model JBSS48E22L00
Near Humble, TX 77346
leonard
Job Details:
12/01/2023
order parts 2man 3wgt with Kayla; ordrng 1 W11626108 (ui panel) and 1 W11626109 (control board) and 1 W11623099 (condensor fan assy)
We serviced a
WHIRLPOOL WASHER
Model WED5010LW0
Near Houston, TX 77090
Osiel
Job Details:
12/01/2023
replace seal
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Porter, TX 77365
leonard
Job Details:
12/01/2023
tightened loose black wire connection at junction box and ran test cycle. test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS
Near Katy, TX 77450
martin
Job Details:
12/01/2023
"Will need control power supply board, control board, UI and freezer drawer ; ordrng 1 WPW10624574 (Power supply board) and 1 WPW10675033 (Contol board) and 1 W11330971 (UI) and 1 W10804160 (LED power supply) and 1 W11387053 (Freezer upper pan)"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Katy, TX 77450
martin
Job Details:
12/01/2023
Inspected and found rotor bolt came loose and not allowing motor/rotor to engage properly Removed bolt and added lock thread liquid and reinstalled Retested and codes went away and did not come back Unit working now
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA
Near Houston, TX 77027
jerrell
Job Details:
12/01/2023
Installed drain pump all test normal.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Houston, TX 77084
jerrell
Job Details:
12/01/2023
Recalibrate unit ran diagnostics all test normal.