We serviced a
WHIRLPOOL DRYER
Model MED5430MW0
Near Houston, TX 77067
Osiel
Job Details:
01/29/2024
put unit is diagnostics (no error codes) tested heater and door switch - unit is operating as normal - advise to clean filter after every load to avoid lint build up & airflow restriction
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Alvin, TX 77511
chris
Job Details:
01/29/2024
Lower broil element is still tripping breaker after 10 cycles part order
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS2
Near Houston, TX 77075
chris
Job Details:
01/29/2024
Found that previously installed control was bad part order ; ordrng 1 W11393093 (Control)
We serviced a
MAYTAG WASHER
Model MVW6200KW4
Near Houston, TX 77062
chris
Job Details:
01/29/2024
Could not replicate issue. Ran a full cycle with clothes with customer there. Unit is working as intended Please do not send us back our without authorization unless customer has proof of unit not working properly
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Houston, TX 77062
chris
Job Details:
01/29/2024
Found faulty bulkhead and heater box. Customer upset that unit has burn marks on the heater tube expanded metal. Customer states that unit should not have burn marks and that he is not confident that the unit will not cause a fire. Part order ; ordrng 1 W10828431 (Bulkhead) and 1 W11676909 (Heater box)
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Alvin, TX 77511
chris
Job Details:
01/29/2024
Called techline. Per techline unit has excessive moisture because food is not being covered in oven. Customer is upset because it doesnt say anything about this in the manual and why would the unit have a steam clean function if you cant use it. Customer states she has another of the same range at her house next door and it doesnt have excessive moisture problems
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Alvin, TX 77511
chris
Job Details:
01/29/2024
Found faulty control caused by shorted drain pump. Quoted customer for repair. Customer to replace unit
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Houston, TX 77088
Gary L
Job Details:
01/29/2024
Ordering parts ; ordrng 1 W11195971 (Motor)
We serviced a
UNKNOWN REFRIGERATOR
Model wrs588fihz04
Near Texas City, TX 77590
Allen
Job Details:
01/29/2024
Adjusted door and feet ops normal on retest
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Tomball, TX 77375
Josue
Job Details:
01/29/2024
Needs new sump/motor asy. Ordering part. Two wgt; ordrng 1 W10902372 (Simper and motor asy)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77045
derrick
Job Details:
01/29/2024
Unit replaced by Whirlpool
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Missouri City, TX 77459
roosevelt
Job Details:
01/29/2024
close out per amanda
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS02
Near Houston, TX 77096
Louis R
Job Details:
01/29/2024
Ran diagnostics
We serviced a
JENNAIR MICROWAVE
Model JMC6224HL0
Near Houston, TX 77025
derrick
Job Details:
01/29/2024
Order control; ordrng 1 W11512477 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Houston, TX 77035
derrick
Job Details:
01/29/2024
Replaced drier and installed tubing kit and recharged unit; used 1 W11109499 (Drier) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW6800WL1
Near Houston, TX 77345
leonard
Job Details:
01/29/2024
removed coins from drain pump and replaced leaky nozzle assembly and ran test cycle. test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77084
jerrell
Job Details:
01/29/2024
Installed valve all test normal.
We serviced a
WHIRLPOOL RANGE
Model KSGB900ESS5
Near Houston, TX 77084
jerrell
Job Details:
01/29/2024
Need to order ; ordrng 1 W10861656 (REGULATOR) and 1 W11100100 (CNTRL-ELEC) and 1 W10861216 (PANEL-DRWR)
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS3
Near Houston, TX 77077
jerrell
Job Details:
01/29/2024
Installed control all test normal
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Richmond, TX 77406
raul
Job Details:
01/29/2024
"Replaced cam, actuator and capacitor. Unit is working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Houston, TX 77024
jerrell
Job Details:
01/29/2024
Need to order; ordrng 1 W11573703 (HINGE-DOOR) and 1 W11573702 (HINGE-DOOR)
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Houston, TX 77041
jerrell
Job Details:
01/29/2024
Installed suspension ran test all operations normal.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Houston, TX 77042
jerrell
Job Details:
01/29/2024
Need to order; ordrng 1 W11568793 (HARNS-WIRE) and 1 W11545318 (PANEL) and 1 W11579528 (PANEL-TOE) and 1 W11573700 (SHIELD) and 1 W11573704 (SHIELD)
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Richmond, TX 77406
raul
Job Details:
01/29/2024
Replaced knob
We serviced a
JENN-AIR OVEN
Model JJW3830LM00
Near Richmond, TX 77406
raul
Job Details:
01/29/2024
After installing new latch unit is still not turning light off. Will order control board and thermostat. ; ordrng 2 W11448961 (Control board)s and 2 WP4449751 (Thermostat fix)s
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Hockley, TX 77447
gary
Job Details:
01/29/2024
"Ran diagnostics, replaced actuator and cam assembly. All functions checked ok at this time; used 1 W11481722 (Actuator) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Humble, TX 77338
leonard
Job Details:
01/29/2024
replaced faulty drain pump and ran test cycle. test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Conroe, TX 77304
james
Job Details:
01/29/2024
Checked unit for error codes and none found. Ran manual test cycles and auto test cycle and also started a quick cycle and unit checks ok and has normal operations and sounds. Documented with Rob at Tech Line and issued SR# 7738350706
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Porter, TX 77365
leonard
Job Details:
01/29/2024
repaired loose black wire connection at junction box and ran test cycle. test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Conroe, TX 77303
james
Job Details:
01/29/2024
Order parts reschedule with customer; ordrng 1 W11645127 (DIFFUSER) and 1 W11566851 (CNTRL-ELEC)
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW3
Near Hockley, TX 77447
gary
Job Details:
01/29/2024
"Ran diagnostics, customer advised on restriction from vent in home. Unit working as designed"
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Houston, TX 77089
angel
Job Details:
01/29/2024
Replaced faulty lid and hinges all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near League City, TX 77573
angel
Job Details:
01/29/2024
Replaced faulty control and heater all ok no problems
We serviced a
WHIRLPOOL DRYER
Model MGDB765FC0
Near League City, TX 77573
angel
Job Details:
01/29/2024
Replaced shorted control and fuses all ok no problems
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Hockley, TX 77447
gary
Job Details:
01/29/2024
"Ran diagnostics, ordering replacement gasket, igniter and control assembly ; ordrng 1 Wpw10535778 (Gasket) and 1 W11590294 (Igniter) and 1 W11620481 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS
Near Conroe, TX 77301
james
Job Details:
01/29/2024
Checked unit and replaced shorted pump motor assembly. Ran auto test cycle and unit checks ok and no leaks detected.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Houston, TX 77067
Osiel
Job Details:
01/29/2024
spray arm jammed/stuck uninstalled and properly mounted base & retaining clip - spray arm can now move freely
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Houston, TX 77065
Osiel
Job Details:
01/29/2024
"per techline - replace control board, main harness and all sensors SR#7738349465 ; ordrng 1 W10909685 (FUSE-THRML) and 1 WP8577274 (THERMISTOR) and 1 WP8557403 (THRMST-FIX) and 1 280148 (CUTOFF-TML) and 1 W11310055 (HARNS-WIRE) and 1 W11512515 (CNTRL-ELEC)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Spring, TX 77388
Osiel
Job Details:
01/29/2024
"replaced control boards, cam, belt & water valve - unit is operating as normal"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Houston, TX 77067
Osiel
Job Details:
01/29/2024
transformer not ordered - needs replacement ; ordrng 1 W11545871 (TRANSFORMR) and 1 W10832024 (THRMST-FIX)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Houston, TX 77096
derrick
Job Details:
01/29/2024
Replaced defective light and panel and checked operation of unit ok
We serviced a
WHIRLPOOL DRYER
Model WGD5100HC3
Near Arcola, TX 77583
derrick
Job Details:
01/29/2024
Replaced broken blower wheel and checked operation of unit ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Rosharon, TX 77583
derrick
Job Details:
01/29/2024
Replaced torn gasket and checked operation ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Montgomery, TX 77356
james
Job Details:
01/29/2024
Checked unit and found unit to be heating. Ran 5 test cycles @ 2 min each with large cup of water and results were water temps 175' to 178'. Documented with Butch at Tech Line and he advised unit is operating as designed. Assisted by Tech JP
We serviced a
JENNAIR DISHWASHER
Model JDTSS244GP0
Near Montgomery, TX 77316
james
Job Details:
01/29/2024
Checked unit and replaced seperated upper rack tracks and broken adjusters. Ran test cycle and unit checks ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Houston, TX 77339
leonard
Job Details:
01/29/2024
checked unit and repaired broken freezer led wires and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Sugar Land, TX 77479
roosevelt
Job Details:
01/29/2024
replaced broken door hinges dl auth# is w1a67w0nl2
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Sugar Land, TX 77478
roosevelt
Job Details:
01/29/2024
replaced bad cap
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW2
Near Sugar Land, TX 77478
roosevelt
Job Details:
01/29/2024
checked and fixed kick plate
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Sugar Land, TX 77479
roosevelt
Job Details:
01/29/2024
replaced hinge dl auth# is k1a64s1nl2
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Sugar Land, TX 77498
roosevelt
Job Details:
01/29/2024
bad control; ordrng 1 w11478526 (panel) and 1 w11419171 (cntrl)
We serviced a
WHIRLPOOL RANGE
Model WMH31017HB
Near Stafford, TX 77477
roosevelt
Job Details:
01/29/2024
replaced fuses and found that maintance took unit apart and replaced some parts called tpps and smoke with kerel and warr. was voided sr# is 7738269260 and dl auth# is w1a62s0nl2; used 2 W10138793 (FUSE) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Arcola, TX 77583
roosevelt
Job Details:
01/29/2024
bad motor will need dl auth; ordrng 1 w11685581 (tray-cook) and 1 W11245707 (support) and 1 W10642989 (motor-turn)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, TX 77583
roosevelt
Job Details:
01/29/2024
bad basket will need dl auth before repaires are done; ordrng 1 W11172199 (basket)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, TX 77583
roosevelt
Job Details:
01/29/2024
chedked and reset unit and all function worked ok
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Arcola, TX 77583
derrick
Job Details:
01/29/2024
Replaced bad basket and checked operation of unit ok
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Houston, TX 77067
Osiel
Job Details:
01/29/2024
replace capacitor - unit now working as normal ; used 1 w11395618 (capacitor) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near El Lago, TX 77586
angel
Job Details:
01/29/2024
Replaced shorted HMI all ok no problems
We serviced a
WHIRLPOOL OVEN
Model WOS92EC0AS
Near Webster, TX 77598
angel
Job Details:
01/29/2024
Replaced shattered front glass all ok no problems
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Missouri City, TX 77459
roosevelt
Job Details:
01/29/2024
replaced broken blower wheel; used 1 WP697772 (WHEEL) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Missouri City, TX 77459
roosevelt
Job Details:
01/29/2024
checked and ajusted basket
We serviced a
IKEA REFRIGERATOR
Model IX6HHEXDSM03
Near Houston, TX 77043
jerrell
Job Details:
01/29/2024
To check status with loggers temps . Customer let tech know that the unit did not freeze this week. But it did freeze the week before . ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Missouri City, TX 77459
roosevelt
Job Details:
01/29/2024
WILL NEEDS DL AUTH before repaires are done bad gearcase; ordrng 1 W11239857 (belt) and 1 W10721967 (drive pulley) and 1 w11454734 (gearcase) and 1 WPW10427633 (pulley shield)
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Tomball, TX 77375
gary
Job Details:
01/29/2024
Assisted Kayla D. In cooktop and burner replacement. All functions checked ok at this time
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Conroe, TX 77304
Josue
Job Details:
01/29/2024
Cord burned. Ordering part. ; ordrng 1 W10850133 (Power cord)
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Tomball, TX 77375
Josue
Job Details:
01/29/2024
No errors at this time. Could not duplicate issue. Customer aware all functions are working as designed. Customer aware of proper loading.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Tomball, TX 77375
Josue
Job Details:
01/29/2024
Needs new sump/motor asy. Ordering part. Two wgt; ordrng 1 W10902372 (Simper and motor asy)
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Tomball, TX 77375
Josue
Job Details:
01/29/2024
GC helped repair unit. All operations are correct now. Customer OK.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Magnolia, TX 77354
gary
Job Details:
01/29/2024
"Assisted Kayla D, in diagnosis. Ordering replacement parts"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Montgomery, TX 77356
james
Job Details:
01/29/2024
Checked unit and replaced shorted freezer icemaker. Unit cycled and filled with water.Unit checks ok.
We serviced a
WHIRLPOOL FREEZER
Model JS48SSDUDE01
Near Houston, TX 77345
leonard
Job Details:
01/29/2024
defrosted ice build up on top of freezer and used heat gun to reseal door gasket. customer nwill call back if frost reappears
We serviced a
JENNAIR RANGE
Model JGRP548WP02
Near Houston, TX 77345
leonard
Job Details:
01/29/2024
Assisted MA
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Cypress, TX 77433
Gary L
Job Details:
01/29/2024
JT ordering parts; saved tckt
We serviced a
JENN-AIR COOKTOP
Model JGCP536HM00
Near Magnolia, TX 77355
Josue
Job Details:
01/29/2024
GC helped uninstall and reinstalled unit for repairs. All operations are correct now. Customer OK. Double labor
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS
Near Missouri City, TX 77459
roosevelt
Job Details:
01/26/2024
installed control and lights still didnt work called tech line and spoke with ritch and was advised the unit has a broken wire in cavity and not repairable sr# is 7738330570
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HB08
Near Missouri City, TX 77459
roosevelt
Job Details:
01/26/2024
checked and all function worked as designed no problems flap opens and closes when on... dl auth# is w1a59j1nl2
We serviced a
JENNAIR RANGE
Model JGRP548WP02
Near Houston, TX 77025
Louis R
Job Details:
01/26/2024
Replaced controls.
We serviced a
JENNAIR DISHWASHER
Model JDPSS245LX0
Near Houston, TX 77025
Louis R
Job Details:
01/26/2024
Checked unit found operation normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near West University Place, TX 77005
Louis R
Job Details:
01/26/2024
Replace filter housing
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Houston, TX 77098
Louis R
Job Details:
01/26/2024
F0E5 F0E3 F2E2 unit will not let me test.SR#7738332167; ordrng 1 W11624943 (Control) and 1 W11478526 (UI) and 1 W11596129 (Harness)
We serviced a
WHIRLPOOL DRYER
Model MGD8630HC3
Near Houston, TX 77027
Louis R
Job Details:
01/26/2024
Ran test found bad airflow with duct connection on. Customer will get plumber.
We serviced a
JENN-AIR DISHWASHER
Model JDTSS247HS0
Near Houston, TX 77018
Louis R
Job Details:
01/26/2024
Found bad motor; ordrng 1 W10899563 (Sump) and 1 W11308807 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Houston, TX 77009
Louis R
Job Details:
01/26/2024
Found bad compressor. ; ordrng 1 W11557425 (Compressor) and 2 W11109499 (Drier)s
We serviced a
WHIRLPOOL DRYER
Model MGD8630HC3
Near Houston, TX 77027
Louis R
Job Details:
01/26/2024
Fixed connection to control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Porter, TX 77365
leonard
Job Details:
01/26/2024
tightened loose door handle set screws and re-leveled doors and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV1
Near Houston, TX 77042
jerrell
Job Details:
01/26/2024
Need to order; ordrng 1 W11590537 (Harness) and 1 W11410464 (SENSOR)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ09
Near Fulshear, TX 77441
martin
Job Details:
01/26/2024
Inspected and found insulation tape stuck to blower wheelRemoved and retested Working properly now
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV1
Near Houston, TX 77042
jerrell
Job Details:
01/26/2024
Need to order; ordrng 1 W11590537 (Harness) and 1 W11410464 (SENSOR)
We serviced a
MAYTAG REFRIGERATOR
Model MFB2055FRZ04
Near Houston, TX 77036
raul
Job Details:
01/26/2024
Trip and diagnostic
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW4
Near Houston, TX 77014
Osiel
Job Details:
01/26/2024
customer not properly loading unit & running mixed loads letting weight sit to one side causing loud vibrations when rinsing
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ2
Near Richmond, TX 77406
raul
Job Details:
01/26/2024
Trip and diagnostic
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Fresno, TX 77545
roosevelt
Job Details:
01/26/2024
close out call per julia
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Tomball, TX 77375
Josue
Job Details:
01/26/2024
Unit in storage. Ordering parts per service pointer on inner basket. Three wgt; ordrng 1 W11172199 (Inner basket) and 1 W11454372 (Gearcase)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN708MPS
Near Spring, TX 77379
Osiel
Job Details:
01/26/2024
unit is operating as design - adjusted drawers on refrigerator side that weren't sitting properly causing them to get stuck when using.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Houston, TX 77065
Osiel
Job Details:
01/26/2024
"replaced motor, blower wheel, belt and support rollers - unit is now operating as intended"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Houston, TX 77014
Osiel
Job Details:
01/26/2024
unit getting 240v & heater is working properly - did an airflow test - weak when still connected to apartment vents - when disconnected proper suction was restored. unit working as design customer need maintenance clean exit vent lines in apartment
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Houston, TX 77067
Osiel
Job Details:
01/26/2024
"NEED COMPRESSOR, FILTER DRIER, EVAPORATOR, CONTROL BOARD & AIR DIFFUSER ; ordrng 1 W11580057 (COMPRESSOR) and 1 W11199204 (DIFFUSER) and 1 W11595220 (CONTRL-BOX) and 1 W11208347 (DUCT-AIR) and 1 W11504430 (COUPLER) and 1 W11504415 (COUPLER) and 1 W11579351 (EVAPORATOR)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Houston, TX 77014
Osiel
Job Details:
01/26/2024
"need heating element, thermal fuse ; ordrng 1 279838 (ELEMENT) and 1 WP3977767 (THRMST-FIX) and 1 WP3392519 (FUSE-THRML)"
We serviced a
WHIRLPOOL WASHER
Model WED8127LC
Near Kemah, TX 77565
donnie
Job Details:
01/26/2024
Repaired open circuit black wire to board. Operations are correct now
We serviced a
KITCHENAID ICEMAKER
Model KUIC15PHZS0
Near Houston, TX 77024
jerrell
Job Details:
01/26/2024
Need to order ; ordrng 1 WPW10218037 (EVAPORATOR) and 1 WPW10605286 (Compressor) and 1 W10843121 (DRIER-TUBE)