We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Richmond, TX 77406
raul
Job Details:
04/26/2023
Ran diagnostic and heater is coming on. I explained to customer to use rinse aid as that will help with the drying. Unit is working as intended.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Arcola, TX 77583
derrick
Job Details:
04/26/2023
Replaced freezer door and valve and checked operation of unit ok
We serviced a
WHIRLPOOL OVEN
Model n/a
Near Rosharon, TX 77583
derrick
Job Details:
04/26/2023
Everything burned up and cant get model and serial. Called TPSS and they have deemed it unrepairable And for the consumer to contact safety.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Arcola, TX 77583
derrick
Job Details:
04/26/2023
Replaced shorted ice maker and valve and checked ok
We serviced a
WHIRLPOOL COOK TOP
Model WCG55US0HS
Near Richmond, TX 77406
raul
Job Details:
04/26/2023
Will need Grate; ordrng 1 W11214957 (Grate)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Arcola, TX 77583
derrick
Job Details:
04/26/2023
Repaired loose wire at terminal block and checked operation ok
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Sugar Land, TX 77479
derrick
Job Details:
04/26/2023
Replaced shorted motor and checked operation of unit ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS0
Near Houston, TX 77036
derrick
Job Details:
04/26/2023
Service matters says not serviceable and Marcone has no part number listed; ordrng 1 Nopartnumber (Tub)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Houston, TX 77031
derrick
Job Details:
04/26/2023
Replaced shorted thermal fuse and checked operation of unit ok; used 1 W10909685 (Fuse) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77035
derrick
Job Details:
04/26/2023
Order control; ordrng 1 W11603810 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Houston, TX 77045
derrick
Job Details:
04/26/2023
Unit is not getting any water to the dishwasher. Checked unit on operation of unit ok
We serviced a
WHIRLPOOL WASHER
Model MVWP576KW1
Near Texas City, TX 77590
johnny
Job Details:
04/26/2023
Customer complaining about cold water coming out when hot water is selected advised that operation is normal and unit is working as design. Customer will contact store where purchases or customer service for further assistance
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near La Marque, TX 77568
johnny
Job Details:
04/26/2023
Found broken wire at drain pump readjusted broke wire unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near League City, TX 77573
johnny
Job Details:
04/26/2023
Could not replicate issue checked control board and recalibrated unit unit is working as intended no issues found at this time
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near League City, TX 77573
johnny
Job Details:
04/26/2023
Replaced faulty tub unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cypress, TX 77433
gary
Job Details:
04/26/2023
Replaced faulty thermistor assembly in evaporator section. All functions checked ok at this time ; used 1 Wpw10384183 (Thermistor) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Magnolia, TX 77354
gary
Job Details:
04/26/2023
Replaced faulty spark module and igniter assembly. All functions checked ok at this time
We serviced a
WHIRLPOOL1299] DRYER
Model NED465EW1
Near Houston, TX 77049
ben
Job Details:
04/26/2023
replaced drive motor and blower wheel
We serviced a
WHIRLPOOL DRYER
Model MED6200KW0
Near Richmond, TX 77406
raul
Job Details:
04/26/2023
Replaced belt ; used 1 661570 (Belt) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Houston, TX 77032
donnie
Job Details:
04/26/2023
"Recovered Freon, replaced compressor and drier, evacuated system and charged unit. Operations are correct now"
We serviced a
WHIRLPOOL OVEN
Model wod51ec0as05
Near Houston, TX 77044
donnie
Job Details:
04/26/2023
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Houston, TX 77073
donnie
Job Details:
04/26/2023
Replaced capacitor and actuator. Operations are correct now
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Cut and Shoot, TX 77306
james
Job Details:
04/26/2023
Order part reschedule with customer; ordrng 1 W11552018 (CNTRL-ELEC) and 1 8206232A (lamp 40 watt)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Montgomery, TX 77356
james
Job Details:
04/26/2023
Checked unit and repaired leaky drain line. Ran test cycle and unit checks ok and no leak detected.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Conroe, TX 77301
james
Job Details:
04/26/2023
Order part reschedule with customer; ordrng 1 W11428524 (CAPACITOR)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Houston, TX 77016
Gary L
Job Details:
04/26/2023
Ordering parts; ordrng 1 Wpw10464673 (Fan motor)
We serviced a
JENN-AIR RANGE
Model JGS1450FS0
Near Houston, TX 77091
Louis R
Job Details:
04/26/2023
Checked unit found operating as normal. SR# 7736265675
We serviced a
WHIRPOOL OVEN
Model WOD51EC0HS20
Near Conroe, TX 77304
james
Job Details:
04/26/2023
"Checked unit for error codes and none found. Ran test cycle and unit checks ok and is operating as designed.; (created new UIS, deleted prior attachment to UisID 414110)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Conroe, TX 77384
james
Job Details:
04/26/2023
Checked unit and found freezer temps 0 to 5 and fresh food temps 36-38. Evaporator has a good frost pattern. Unit checks ok at this time. Customer is to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Tomball, TX 77375
kayla
Job Details:
04/26/2023
"Found sweating on middle mullion near the bottom. Checked temperatures on mullion top to bottom with doors closed (57, 56, 58, 49) .. No service pointer. Spoke to Chris techline SR# 7736270880 submitted for lead review. I have video and picture."
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Tomball, TX 77375
kayla
Job Details:
04/26/2023
"Replaced parts. Ran tests. All operations are correct. Wiring is OK. Customer approved.; used 2 W10210871 (Socket), and 1 8206232A (Bulb) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Shenandoah, TX 77381
kayla
Job Details:
04/26/2023
Found loose screw on track. Repaired. Explained to customer use and care guide. Customer to follow instructions. Customer to unplug unit for 48hrs to defrost ice/frost build up in freezer then plug refrigerator back on and monitor for one week. Freezer Door is closing correctly. Customer approved.
We serviced a
WHIRLPOOL1299] REFRIGERATOR
Model WRT138FFDW01
Near Spring, TX 77380
kayla
Job Details:
04/26/2023
"Compressor windings bad. Ordering parts. Two wgt, two tech with DO; ordrng 1 W11635510 (Compressor) and 2 W11109499 (Drier without dye)s and 2 W11506619 (Process stub)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Houston, TX 77027
anthony
Job Details:
04/26/2023
Replaced faulty sealed system parts all ok no problems
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Fulshear, TX 77441
martin
Job Details:
04/26/2023
Inspected fridge and found when trying to dispense water the ice maker starts to fill up with water and overflowLike the dual water valve is somehow crossed or stuck Will order components associated with it ; ordrng 1 WPW10341329 (Dual water valve) and 1 W11224256 (Control board) and 1 W11405309 (UI)
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Fulshear, TX 77441
martin
Job Details:
04/26/2023
"Ran diagnostics and everything was fine no codes Customer complained that she felt like not enough water was getting insideInspected water valve and the pressure of water and the amount coming into machine, was normalAdvised customer of the water saving feature of machine and to read use and care manual on choosing correct cycle for each loadUnit is working as intended"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Fulshear, TX 77042
martin
Job Details:
04/26/2023
Needs both fridge door gasket ; ordrng 2 W11456682 (Door gasket)s
We serviced a
WHIRLPOOL STACK UNIT
Model WET4124HW0
Near Houston, TX 77063
jerrell
Job Details:
04/26/2023
"Need to,order; ordrng 1 W11189137 (CNTRL-ELEC) and 1 W11371714 (LATCH)"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Katy, TX 77494
martin
Job Details:
04/26/2023
"Needs cut off,heater ,and fuse; ordrng 1 W10900067 (Cut off) and 1 279838 (Heater) and 1 WP3392519 (Fuse)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Katy, TX 77494
martin
Job Details:
04/26/2023
"Inspected DW and ran diagnostics everything was fine Water fills,washes,drains and heats as intended Advised customer to use rinse aid"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ
Near Brookshire, TX 77423
martin
Job Details:
04/26/2023
Arrived to install part and realized the door was the wrong color. Advised the customer and He agreed to just install and that would be fine. Later on that day he called back and said he now wants the correct color. The ; ordrng 1 W11196131 (STAINLESS DOOR)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Houston, TX 77345
donnie
Job Details:
04/26/2023
Helped LV repair sealed system
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Katy, TX 77493
raul
Job Details:
04/26/2023
Upon arrival unit was frozen in fridge evaporator drain. It was creating a clog of ice. Will need evaporator cover and control board; ordrng 1 W11333076 (Control board) and 1 W11167902 (Evaporator Cover)
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Richmond, TX 77406
raul
Job Details:
04/26/2023
Replaced panel door and assembly drawer
We serviced a
WHIRLPOOL RANGE
Model WOS72EC0HS02
Near Tomball, TX 77377
gary
Job Details:
04/26/2023
Replaced complete hinge latch and control assembly. All functions checked ok at this time
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS
Near Houston, TX 77079
jerrell
Job Details:
04/26/2023
Ran diagnostics adjust settings all operations normal.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77079
jerrell
Job Details:
04/26/2023
Installed latch all test normal.
We serviced a
WHIRLPOOL FREEZER
Model KRMF706ESS01
Near Houston, TX 77079
jerrell
Job Details:
04/26/2023
Need to order; ordrng 1 W11457241 (evap Drip pan) and 1 WPW10320706 (GASKET) and 1 WPW10280988 (Gasket)
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Magnolia, TX 77354
kayla
Job Details:
04/26/2023
Replaced part. Ran diagnostics. All operations are correct. Customer approved. Explained use and care guide. Customers to follow instructions. Authorization: M16UUT0NL2
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Magnolia, TX 77354
kayla
Job Details:
04/26/2023
Errors F0E3 and F9E1 customer overloading and using too much detergent from load and go option. Adjusted load and go.. explained use and care guide. Customer OK. Customer to follow instructions and run clean cycle before use. Ran calibration and cleared codes. All operations are correct. I have videos and pictures.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Magnolia, TX 77354
kayla
Job Details:
04/26/2023
Ordering part. Two wgt; ordrng 1 W11172199 (Inner basket)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Houston, TX 77076
Louis R
Job Details:
04/26/2023
Replace bad inlet & control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Porter, TX 77365
donnie
Job Details:
04/26/2023
Helped LV repair sealed system
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ00
Near Tomball, TX 77377
gary
Job Details:
04/26/2023
"Replaced complete door assembly in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Montgomery, TX 77356
james
Job Details:
04/26/2023
Checked unit and replaced misformed tub shield. Unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Montgomery, TX 77316
james
Job Details:
04/26/2023
Checked unit and repaired broken wire at drain pump. Ran auto test cycle and unit checks ok.
We serviced a
AMANA WASHER
Model GTW465ASN2WW
Near Huffman, TX 77336
leonard
Job Details:
04/26/2023
upon arrivial at customers house found the washer is a GE brand.Advised customer we only service Whirlpool and he would need to call back to Assurion to get ge service company. Took picture of model and serial tag and listed m&s numbers below
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS00
Near Huffman, TX 77336
leonard
Job Details:
04/26/2023
checked unit and found broken black wire in cabinet that goes to freezer defrost thermister. called Tech line and spoke with Rob and advised not a repairable part.SR#7736269170. Tech line advised to have customer call her extended warranty co.and advise them that refrigerator is unrepairable. returning control that was not needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Houston, TX 77054
ben
Job Details:
04/26/2023
order part; ordrng 1 w11623349 (door)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Houston, TX 77030
ben
Job Details:
04/26/2023
replaced shorted water valve; used 1 W11316256 (VALVE) from stock
We serviced a
WHIRLPOOL STACK UNIT
Model WET4024HW0
Near Houston, TX 77096
ben
Job Details:
04/26/2023
order part; ordrng 1 W10882103 (pump-water)
We serviced a
JENN-AIR COOKTOP
Model JGD3536GS00
Near Bellaire, TX 77401
ben
Job Details:
04/26/2023
order part; ordrng 1 W10876259 (igntr-surf)
We serviced a
KITCHENAID REFRIGERATOR
Model KDDO24RVX00
Near Houston, TX 77019
ben
Job Details:
04/26/2023
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Houston, TX 77006
ben
Job Details:
04/26/2023
replaced shorted led module in the frezer; used 1 W11462342 (MODULE) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Houston, TX 77003
ben
Job Details:
04/26/2023
replaced lower spray arm
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KBS1
Near Spring, TX 77380
Gary L
Job Details:
04/26/2023
Found unit leaking on left side of door. Removed and replaced tub seal and detergent dispenser. Checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS
Near Houston, TX 77024
anthony
Job Details:
04/26/2023
Whirlpool shipping new parts to customer. whirlpool number 1800-253-1301 (SR 773627018) parts are on back order at this time
We serviced a
WHIRLPOOL1299] ICE MACHINE
Model KUIX535HPS01
Near Houston, TX 77024
anthony
Job Details:
04/26/2023
Needs parts; ordrng 1 1901a (Pump)
We serviced a
KITCHENAID ICEMAKER
Model KUID508ESS2
Near Houston, TX 77024
anthony
Job Details:
04/26/2023
Tested unit customer to monitor and if issue return it will need new drain pump assembly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Tomball, TX 77375
gary
Job Details:
04/26/2023
"Ran diagnostics, adjusted heat exchanger lines creating vibrations when compressor is running. Customer advised on functions and monitoring. Unit working as designed"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Pinehurst, TX 77362
gary
Job Details:
04/26/2023
"Ran diagnostics, adjusted loose connector to main pump. All functions checked ok at this time"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Pinehurst, TX 77362
gary
Job Details:
04/26/2023
Ran diagnostics ordering complete suspension assembly ; ordrng 1 W11217817 (Suspension)
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX505ESS2
Near Houston, TX 77025
anthony
Job Details:
04/26/2023
Replaced shorted water valve all ok no problems
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSC48QTS03
Near Sugar Land, TX 77479
roosevelt
Job Details:
04/26/2023
replaced bad control
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Sugar Land, TX 77479
roosevelt
Job Details:
04/26/2023
assissted derrick
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC15PHZS0
Near Sugar Land, TX 77479
roosevelt
Job Details:
04/26/2023
checked and advised customer we only put the cleaner in unit but she wonted me to completey tare unit down so that she could clean unit we dont do that
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Stafford, TX 77477
roosevelt
Job Details:
04/26/2023
checked and reajusted burnners cap and all function ok
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AMB0
Near Houston, TX 77053
roosevelt
Job Details:
04/26/2023
checked and found that water valve was off turned on and all function ok
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Missouri City, TX 77489
roosevelt
Job Details:
04/26/2023
checked and didnt find any sounds all function worked as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Missouri City, TX 77459
roosevelt
Job Details:
04/26/2023
replaced bad evap. motor; used 1 W11024089 (MOTOREVAP) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Missouri City, TX 77459
roosevelt
Job Details:
04/26/2023
checke and cleared drian tube and customer needs to defrost unit
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Houston, TX 77099
raul
Job Details:
04/25/2023
"Replaced belt, roller support, and door seal"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Houston, TX 77084
jerrell
Job Details:
04/25/2023
Need to order; ordrng 1 W11405309 (PANEL-UI) and 1 W11658802 (ICEMAKER)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, TX 77583
derrick
Job Details:
04/25/2023
Replaced broken switch and checked operation of unit ok; used 1 W11396033 (Switch) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Roman Forest, TX 77357
leonard
Job Details:
04/25/2023
"replaced loose and burnt terminal block wiring and terminal block and checked operations. ck ok.documented with Safety SR#7736137666; used 1 WP3397659 (BLOCKTERM), and 1 279318 (TERMINAL) from stock"
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Houston, TX 77094
jerrell
Job Details:
04/25/2023
Installed element ran test all operations normal
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Houston, TX 77027
jerrell
Job Details:
04/25/2023
Installed pump and motor all ran test all operations normal.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Friendswood, TX 77546
chris
Job Details:
04/25/2023
Replaced faulty cover. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL WINE COOLER
Model WUB50X24HZ00
Near Friendswood, TX 77546
chris
Job Details:
04/25/2023
Found that unit needs sealed system repair. Tried to get whirlpool to cover repair because it is only out of warranty for that repair for a month. Whirlpool refused to help the customer and customer is to now replace unit as repairs are too costly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Humble, TX 77338
donnie
Job Details:
04/25/2023
Helped LV repair refrigerator
We serviced a
KITCHENAID RANGE
Model KSEB900ESS3
Near League City, TX 77573
miguel
Job Details:
04/25/2023
order part; ordrng 1 W10920246 (cntrl pnl) and 1 W11084243 (cntrl)
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Pinehurst, TX 77362
gary
Job Details:
04/25/2023
"Replaced faulty igniters in cooktop, all functions checked ok at this time"
We serviced a
WHIRLPOOL VENTHOOD
Model UVL6036JSS2
Near Pinehurst, TX 77362
gary
Job Details:
04/25/2023
"Replaced damaged filters in vent hood, all functions checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Atascocita, TX 77346
donnie
Job Details:
04/25/2023
Helped LV repair refrigerator
We serviced a
WHIRLPOOL MICROWAVE
Model KMBD104GSS
Near Houston, TX 77082
raul
Job Details:
04/25/2023
Assisted JL
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Cypress, TX 77433
Gary L
Job Details:
04/25/2023
Assisted tech in repairing refrigerator
We serviced a
KITCHENAID RANGE
Model KSDG950ESS6
Near Houston, TX 77036
derrick
Job Details:
04/25/2023
Unable to service unit to find out whats going on. Unit is in a warehouse with no gas connection
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Houston, TX 77035
derrick
Job Details:
04/25/2023
Repaired stuck auger and checked operation of unit ok
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Katy, TX 77494
martin
Job Details:
04/25/2023
Replaced parts list
We serviced a
KITCHENAID ICEMAKER
Model KUIS18PNZW2
Near Brookshire, TX 77423
martin
Job Details:
04/25/2023
Called customer to provide time window but she said its making ice at this time and will not need service for now