We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Richmond, TX 77406
raul
Job Details: 09/14/2023
Upon arrival unit had blue flames. Customer mentions it is randomly when it gets Yellowish. I called techline and they said there's nothing we can replace at the moment and they suggested to get gas line checked for impurities in them. Sr 7737326064
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Houston, TX 77044
donnie
Job Details: 09/14/2023
Need water valve ; ordrng 1 Wp67005154 (Valve)
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Magnolia, TX 77354
gary
Job Details: 09/14/2023
"Ran diagnostics replaced main actuator and cam assembly in unit. Customer advised on monitoring ; used 1 W10721967 (Cam), and 1 W11481722 (Actuator) from stock"
We serviced a
MAYTAG WASHER
Model MHW5100DCO
Near League City, TX 77573
chris
Job Details: 09/14/2023
Found faulty pressure sensor switch part order; ordrng 1 WPW10448876 (Pressure sensor switch)
We serviced a
WHIRLPOOL PEDESTAL/WASHER
Model WFP2715HC0
Near Richmond, TX 77407
raul
Job Details: 09/14/2023
Replaced front Panel
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Tomball, TX 77377
kayla
Job Details: 09/14/2023
Parts beveled.. freezer over freezing parts and damaged. Adjusted temperatures. Ordering parts. ; ordrng 1 W11244434 (Ice container complete) and 1 WPW10258544 (Shaft)
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS8
Near Spring, TX 77379
Osiel
Job Details: 09/14/2023
control board & user interface replacement ; ordrng 1 w10479761 (Control Board) and 1 WPW10481127 (Panel - CNTL)
We serviced a
WHIRLPOOL ICEMAKER
Model KUIX335HPS01
Near Richmond, TX 77406
raul
Job Details: 09/14/2023
Unit was not properly installed. This unit doesn't have a drain pump and it was installed as if it did.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Baytown, TX 77521
ricky
Job Details: 09/14/2023
need tray; ordrng 1 w10293682
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Richmond, TX 77406
raul
Job Details: 09/14/2023
Will need timer and spring Clip; ordrng 1 W11685947 (Timer) and 1 Wp688805 (Spring clip)
We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS01
Near Houston, TX 77090
Gary L
Job Details: 09/14/2023
Wires were broken at thermal shutoff. Repaired wires and reconnected them to thermal shutoff. Checked operation
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Spring, TX 77379
Osiel
Job Details: 09/14/2023
unit needs moisture sensor & harness replace; saved tckt
We serviced a
JENNAIR DISHWASHER
Model JED8230ADS
Near Spring, TX 77388
Osiel
Job Details: 09/14/2023
"blower motor, blower wheels & housing ; ordrng 1 wpy707985 (wheel fan) and 1 74005785 (motor blower) and 1 712008 (Scroll Blower Assy) and 1 y704762 (Retainer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Brookshire, TX 77423
raul
Job Details: 09/14/2023
Assisted MY ; O-emld tckt
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSC48QTS03
Near Sugar Land, TX 77479
roosevelt
Job Details: 09/14/2023
"bad evap and will need a 2m2wt with derrick and will need nitro; ordrng 1 WPW10205102 (evaporator) and 1 WPW10143759 (dryer), used 1 WPW10143759 (DRIERUV) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Sugar Land, TX 77478
roosevelt
Job Details: 09/14/2023
replaced broken support dl ath# is k18lhi0nl2
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSC48QTS03
Near Sugar Land, TX 77479
derrick
Job Details: 09/14/2023
Rescheduled for RO to order parts; O-emld tckt
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Sugar Land, TX 77478
roosevelt
Job Details: 09/14/2023
replaced all modules
We serviced a
AMANA DRYER
Model NED4655EW1
Near Houston, TX 77053
roosevelt
Job Details: 09/14/2023
bad braker needs to be replaced only half power
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Arcola, TX 77583
roosevelt
Job Details: 09/14/2023
replaced broken strike; used 1 W11457841 (STRIKE) from stock
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS20
Near Conroe, TX 77304
james
Job Details: 09/14/2023
Checked unit and cleared f6e0 error code.. Advised customer to connect unit to WiFi and run updates. Customer has # for WiFi connect team.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Arcola, TX 77583
derrick
Job Details: 09/14/2023
Order basket; ordrng 1 W11172199 (Basket)
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Magnolia, TX 77354
kayla
Job Details: 09/14/2023
Replaced part. Ran ops. All operations are correct now. Customer to monitor unit.
We serviced a
WHIRLPOOL FREEZER
Model JBZFL24IGX00
Near Katy, TX 77494
martin
Job Details: 09/14/2023
Needs ice maker ; ordrng 1 W11646196 (Ice maker)
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near Tomball, TX 77377
gary
Job Details: 09/14/2023
"Ran diagnostics, adjusted leveling and customer advised on monitoring cycles. All functions checked ok at this time"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS00
Near Rosharon, TX 77583
derrick
Job Details: 09/14/2023
"Order ice maker, valve and housing; ordrng 1 WPW10121140 (Housing) and 1 WPW10159842 (Valve) and 1 W11126009 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, TX 77583
derrick
Job Details: 09/14/2023
Order freezer door; ordrng 1 LW10913113 (Door)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Sugar Land, TX 77478
derrick
Job Details: 09/14/2023
Assisted RO on call
We serviced a
KITCHENAID RANGE
Model KCGS350ESS
Near Magnolia, TX 77354
gary
Job Details: 09/14/2023
Unable to reach customer will need RS; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model JS42PPDUDE01
Near Spring, TX 77386
donnie
Job Details: 09/14/2023
"Replaced all lights in ref, operations are working now"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Missouri City, TX 77459
roosevelt
Job Details: 09/14/2023
replaced bad latch
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Fresno, TX 77545
roosevelt
Job Details: 09/14/2023
replaced busted tub
We serviced a
KITCHEN AID WINE COOLER
Model KUWR214KSB00
Near Willis, TX 77318
james
Job Details: 09/14/2023
Send to parts researchto get correct screws. See photos attached. The screws Parts research sent are incorrect.NEED TO ORDER 43wgt; ordrng 4 w00000000 (screw)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77079
jerrell
Job Details: 09/14/2023
Parts are picked up
We serviced a
KITCHENAID RANGE
Model KDRS483VMW01
Near Houston, TX 77079
jerrell
Job Details: 09/14/2023
Need to order; ordrng 1 WPW10298120 (CNTRL-ELEC) and 1 WPW10116117 (SWTCH-MEMB) and 2 W10852104 (CNTRL-ELEC)s
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Houston, TX 77079
jerrell
Job Details: 09/14/2023
Installed console ran tests all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Hockley, TX 77447
gary
Job Details: 09/14/2023
Replaced complete reservoir assembly in unit. All functions checked ok at this time. Customer advised on monitoring
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Magnolia, TX 77355
gary
Job Details: 09/14/2023
"Ran diagnostics, corrected issues with drive belt and cam assembly. Customer advised on monitoring"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Tomball, TX 77377
kayla
Job Details: 09/14/2023
Replaced parts. Returning other parts not needed. Ran ops. All operations are correct now. Customer approved.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Magnolia, TX 77354
kayla
Job Details: 09/14/2023
Replaced part. Ran ops. All operations are correct now.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Houston, TX 77004
levis
Job Details: 09/14/2023
two man with LR
We serviced a
MAYTAG WASHER
Model MHW66308W0
Near Houston, TX 77098
Louis R
Job Details: 09/14/2023
Found bad drain pump; ordrng 1 W11578225 (Drain pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Houston, TX 77004
Louis R
Job Details: 09/14/2023
Replaced bad compressor and evaporator per Techline
We serviced a
KITCHENAID RANGE
Model KSDB900ESS1
Near Spring, TX 77382
kayla
Job Details: 09/14/2023
"Different issue. Bake element out. Wires ok, plug ok. Ordering part. Three wgt..Estimate: 149.95 service fee, 130 labor, 109.47 Part, 32.13 tax, 421.55 total.; ordrng 1 W10779716 (Upper bake) and 1 W10541944 (Bottom bake)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Conroe, TX 77304
kayla
Job Details: 09/14/2023
"9/14/23 15:13: KD there 9/14 THU, 14:57 to 14:59"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS3155DHM08
Near Spring, TX 77389
Gary L
Job Details: 09/14/2023
Removed and replaced ice maker and water valve. Checked operation
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Houston, TX 77095
Gary L
Job Details: 09/14/2023
Unit has bad compressor. Techline advised ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Houston, TX 77070
Gary L
Job Details: 09/14/2023
Assisted tech in repairing refrigerator
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Conroe, TX 77384
james
Job Details: 09/14/2023
Checked unit and replaced shorted icemaker. Unit cycled and filled with water and checks ok.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Santa Fe, TX 77510
chris
Job Details: 09/14/2023
Replaced broken cooktop. Unit is now working as intended no leaks at this time
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Tomball, TX 77375
gary
Job Details: 09/14/2023
"Unable to reach customer, will need to reschedule ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDW03
Near Houston, TX 77063
jerrell
Job Details: 09/14/2023
Tech assist for JL
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Spring, TX 77382
kayla
Job Details: 09/14/2023
"Replaced both front door panel asy, top and bottom. All operations are correct now. Customer approved."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Houston, TX 77090
Osiel
Job Details: 09/14/2023
low water pressure & slow to make ice - customer needs to change water filter
We serviced a
WHIRLPOOL VENT HOOD
Model WMH31017HS09
Near Houston, TX 77089
Osiel
Job Details: 09/14/2023
installed fan motor
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near La Porte, TX 77571
ricky
Job Details: 09/14/2023
"found no 220 to unit, cust to correct"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Pasadena, TX 77503
ricky
Job Details: 09/14/2023
need mtr; ordrng 1 w10464673 and 1 2200509
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ
Near Houston, TX 77061
ricky
Job Details: 09/14/2023
found and replaced all worn parts
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC400EWH00
Near Houston, TX 77030
derrick
Job Details: 09/14/2023
Order ice maker; ordrng 1 WPW10300024 (Ice maker)
We serviced a
KITCHENAID OVEN
Model KEBS277SSS04
Near Houston, TX 77005
derrick
Job Details: 09/14/2023
Call consumer with eta but do not order until approved. ; ordrng 1 WP9760774 (Element)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Houston, TX 77025
levis
Job Details: 09/14/2023
checked unit the unit needs a lid and bezel parts 429.95 serv/lab. 269.95 tax 57.73 tol. 757.58
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Houston, TX 77054
levis
Job Details: 09/14/2023
checked unit reconnected the wire to the element and checked operation
We serviced a
KITCHENAID VENTHOODS
Model KVWB606DSS3
Near Houston, TX 77025
levis
Job Details: 09/14/2023
order parts; ordrng 1 W11106377 (blower-fan)
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW1
Near Houston, TX 77057
levis
Job Details: 09/14/2023
checked unit ran a test cycle the burner is cycling on and off by the tstat the customer will have the vent checked
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Houston, TX 77096
levis
Job Details: 09/14/2023
order parts; ordrng 1 w11580057 and 1 W11109499 (drier-tube) and 1 876765 (mtg kit) and 1 w11579351 and 2 w11504450s and 2 w11506620s and 1 w11506635
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ07
Near Houston, TX 77096
levis
Job Details: 09/14/2023
replaced parts and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Fulshear, TX 77441
martin
Job Details: 09/14/2023
Replaced parts list
We serviced a
UNKNOWN VENTHOOD
Model UXB0600DYS
Near Fulshear, TX 77441
martin
Job Details: 09/14/2023
Needs motor and capacitor Will send customer quote
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Brookshire, TX 77423
martin
Job Details: 09/14/2023
Replaced parts list Tested and working properly now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Brookshire, TX 77423
martin
Job Details: 09/14/2023
"Arrived at customer home, rang doorbell lady comes out and not aware of visitAdvised customer that the reason for that is that every time I would call the number on file goes straight to voicemail and at times not even able to do that as VM would be fullMr. Called and got upset that I was talking to mother in law in that manner which I was only being informative Mr was so upset that he started yelling and cuzing. I could not work under those situation. Was able to briefly look at unit and was cooling properly at this time, making ice etcEverything points to an thermistor and or control issueWill order the Diffuser with RC/FC thermistors and see if customer will want me back as he was upset with me ; ordrng 1 W11645127 (Damper diffuser)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Galena Park, TX 77547
ricky
Job Details: 09/14/2023
replaced worn parts
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Channelview, TX 77530
ricky
Job Details: 09/14/2023
"replaced new bad parts and cycled, cust does not like the way unit functions, advised tpss sr 7736584541, any further service for same issue will be cod"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Channelview, TX 77530
ricky
Job Details: 09/14/2023
"found house vent restricted, unit ok"
We serviced a
MAYTAG WASHER
Model N/A
Near Houston, TX 77098
Louis R
Job Details: 09/14/2023
"Found bad drain pump; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 W11578225 (Drain pump)"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW0
Near Houston, TX 77027
Louis R
Job Details: 09/14/2023
Found bad UI; ordrng 1 W11565024 (Control) and 1 W11378949 (UI)
We serviced a
KITCHENAID ICEMAKER
Model KUID508HPS00
Near Piney Point Village, TX 77024
Louis R
Job Details: 09/14/2023
Found restricted water supply due to bad filter. Customer will replace filter.
We serviced a
WHIRLPOOL ICEMAKER
Model KUID508HPS00
Near Houston, TX 77024
Louis R
Job Details: 09/14/2023
Found restricted water supply due to bad filter. Customer will replace filter. Fixed loose left door hinge.
We serviced a
WHIRLPOOL FREEZER
Model WRT108FFDM03
Near Houston, TX 77080
Louis R
Job Details: 09/14/2023
Needs evap. Email order to customer ; ordrng 1 W11562258 (Evaporator) and 3 W11504419 (8/7)s and 3 W11504449 (4/2)s and 1 W11582579 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Houston, TX 77091
Louis R
Job Details: 09/14/2023
Checked unit found bad filter
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near Houston, TX 77018
Louis R
Job Details: 09/14/2023
Found bad burners and caps; ordrng 1 W11316696 (Panel left) and 1 W11316697 (Panel center) and 1 W11316698 (Panel right) and 3 W11515370 (Grates)s and 2 W11573760 (Igniter LF/LR/RCF)s and 1 W11319224 (Caps) and 5 W11319683 (Spreader)s and 1 W11319673 (Spreader LCR) and 1 W11319687 (Spark module)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WUW35X15DS
Near Houston, TX 77018
Louis R
Job Details: 09/14/2023
Found bad compressor ; ordrng 1 W11290645 (Compressor) and 1 W11298786 (Control) and 1 W10782280 (Evaporator)
We serviced a
KITCHEN AID DISHWASHER
Model KDTE204KPS
Near Bayou Vista, TX 77563
anthony
Job Details: 09/14/2023
Lower kick panel on upside down causing it to hit front door tested unit all ok no problems
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Texas City, TX 77590
anthony
Job Details: 09/14/2023
Needs parts auth M18LO60XPL1.5; ordrng 1 W11454734 (Gear case) and 1 W10721967 (Cam) and 1 W10913953 (Actuator) and 1 W11550891 (Agitator) and 1 W11162438 (Control)
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Fresno, TX 77545
roosevelt
Job Details: 09/14/2023
checked and customer needs to replaced blown bulb
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Houston, TX 77069
Gary L
Job Details: 09/14/2023
Found agitator cracked. Removed and replaced agitator assembly. Checked operation
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Houston, TX 77066
Gary L
Job Details: 09/14/2023
Found noise coming from spin basket. Ordering parts ; ordrng 1 W10811957 (Spin basket) and 1 W10754158 (Stator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Houston, TX 77016
Gary L
Job Details: 09/14/2023
Found gaskets pulling apart from door. Installed a bead of silicone around insert on doors and reinstalled gaskets. Reset control
We serviced a
KITCHEN AID MICROWAVE
Model KMHS120ESS11
Near Huffman, TX 77336
leonard
Job Details: 09/13/2023
"replaced broken surface lamp and holder and checked operation. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Humble, TX 77346
donnie
Job Details: 09/13/2023
Helped LV repair washer
We serviced a
WHIRLPOOL REFIGERATOR
Model WRT549SZDM05
Near Houston, TX 77017
ricky
Job Details: 09/13/2023
"found fill tube out of reciever cup, corrected"
We serviced a
KITCHENAID OVEN
Model KOSE500ESS02
Near Houston, TX 77043
jerrell
Job Details: 09/13/2023
Need to order; ordrng 1 W11093241 (PANL-CNTRL) and 2 W11179310 (CNTRL-ELEC)s
We serviced a
WHIRLPOOL DRYER
Model MED6230HW3
Near West University Place, TX 77005
Louis R
Job Details: 09/13/2023
Fixed loose panel
We serviced a
WHIRLPOOL M/W OTR
Model WMH78019HV
Near Katy, TX 77449
martin
Job Details: 09/13/2023
Needs door and control board ; ordrng 1 W11128342 (Control board) and 1 W11188096 (Black stainless door)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS
Near Houston, TX 77007
Louis R
Job Details: 09/13/2023
Unit being replaced.
We serviced a
KITCHENAID VENTHOOD
Model KVWC956KSS
Near Richmond, TX 77407
raul
Job Details: 09/13/2023
Trip and diagnostic unit got replaced
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Humble, TX 77346
leonard
Job Details: 09/13/2023
replaced broken detergent dispenser and ran test cycle. test ok; used 1 W11412300 (DISPENSER) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Tomball, TX 77375
gary
Job Details: 09/13/2023
"Ran diagnostics, customer advised on issues with air baffle sticking also ordering led modules pending authorization ; ordrng 4 W11632139 (LED modules)s"
We serviced a
WHIRLPOOL RANGE
Model KSEG700ESS6
Near Pasadena, TX 77503
ricky
Job Details: 09/13/2023
"found noise coming from loose fan guard, corrected"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Humble, TX 77396
leonard
Job Details: 09/13/2023
checked unit and found freezer door unable to open due to ice build up. customer to turn off refrigerator for 24 hrs to thaw and call back if needs additional repair.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Humble, TX 77346
leonard
Job Details: 09/13/2023
uninstalled oven and re-routed brown wifi wire that was interfering with cooling fan and re-installed and checked operations. ck ok