We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ10
Near Houston, TX 77017
Derrick
Job Details: 07/10/2024
Replaced damper and fan motor to find unit is operating of a open ground. Customer was informed that she needs to have an electrician fix the electrical issue before any other parts can be replaced on this unit unit is OK
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Stafford, TX 77477
Edwin
Job Details: 07/10/2024
Upon arrival I diagnosed unit. After inspection I changed setting for dry performance of setting from 1 to 0 per service pointer. I explain to customer about condesation. Customer mention people can slip and law suits with everyone involved. Unit is working as designed. Sr# 7739466258.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Richmond, TX 77469
Russell
Job Details: 07/10/2024
"removed obstruction from blower. unit tested ok. advised cust on soft water, detergent use, load size and normal drying times."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Rosharon, TX 77583
roosevelt
Job Details: 07/10/2024
replaced pump and motor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, TX 77583
roosevelt
Job Details: 07/10/2024
checked and ajusted ice bucket and all fujnction ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Sugar Land, TX 77479
roosevelt
Job Details: 07/10/2024
replaced broken cover
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDHZ04
Near Houston, TX 77069
dadrick
Job Details: 07/10/2024
Replace parts no leaking was detected water pressure read at 75 psi
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Highlands, TX 77562
Derrick
Job Details: 07/10/2024
Replace defective console and high voltage control unit is OK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Houston, TX 77044
george
Job Details: 07/10/2024
part to be order; ordrng 1 W10830055 (gasket-fip)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Humble, TX 77346
leonard
Job Details: 07/10/2024
replaced faulty icemaker and ran through harvest and fill test. test ok; used 1 W11658802 (ICEMAKER) from stock
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Houston, TX 77014
Osiel
Job Details: 07/10/2024
"Customer complaint of the dryer heating performance. Tested dryer heater & air flow - heating element is coming on like normal but has bad airflow. I tested airflow with the vent system connected and disconnected to show the customer the diff. When disconnected from the home vent system, just the dyer, proper airflow was restored to the dryer. Dryer fuction is as normal - customer needs to address home vent system clogg/block. (show proof before returning for same issue)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Spring, TX 77373
george
Job Details: 07/10/2024
Nobody is answering....; saved tckt
We serviced a
MAYTAG REFRIGERATOR
Model MFI2665XEM6
Near Missouri City, TX 77489
Edwin
Job Details: 07/10/2024
Upon arrival I diagnosed unit. Unit has control issues customer is experiencing lights coming on and off he states he would have to reset and it will start working again. It's electrical issue.; ordrng 1 W10285271 (Control board) and 1 W11035752 (Power supply control)
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0HS20
Near Spring, TX 77386
george
Job Details: 07/10/2024
Nobody is answering....; saved tckt
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near New Caney, TX 77357
george
Job Details: 07/10/2024
no body answer. reschedule...; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77023
Derrick
Job Details: 07/10/2024
Technician ordered parts and call customer for service which she said someone has already fixed her washer. No parts are needed. Some other company has been out.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Pasadena, TX 77502
Derrick
Job Details: 07/10/2024
Replace defective tank and water valves informed customer that she has a leaking water valve supply unit that is needing replacement. She was informed by technician to have a plumber. Come out and replace water valve supply line.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near League City, TX 77573
donnie
Job Details: 07/10/2024
Need freezer door; ordrng 1 W11581460 (Freezer door)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Richmond, TX 77406
raul
Job Details: 07/10/2024
Upon arrival agitator was not engaging cam due to not being properly installed. I reinstalled and unit is now working properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS2
Near Richmond, TX 77469
Russell
Job Details: 07/10/2024
replaced control. jumped ice maker to test. unit tested good. #08290D
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Seabrook, TX 77586
donnie
Job Details: 07/10/2024
Need freezer fan ; ordrng 1 W11575358 (Fan motor) and 1 W11577100 (Ui) and 1 W10675033 (Board)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near La Marque, TX 77568
donnie
Job Details: 07/10/2024
"Pulled over the range microwave and replaced mag,trans,cap and diode. Operations are correct now. Reinstalled unit."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Santa Fe, TX 77510
donnie
Job Details: 07/10/2024
Error code in diagnostics for motor. Open motor capacitor. Replaced capacitor. Operations are correct now; used 1 W11395618 (Capacitor) from stock
We serviced a
MAYTAG DRYER
Model MEDB955FC
Near Brookshire, TX 77423
martin
Job Details: 07/10/2024
Customer not available due to storm
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Fulshear, TX 77441
martin
Job Details: 07/10/2024
"Replaced harness,power cord,pump n motor, and drain pump"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Richmond, TX 77406
martin
Job Details: 07/10/2024
"Ran diagnostics and no codes found Per customer and per her audio video she showed me, the noise concerns she described are normal operating noises Customer still not satisfied with findings Called tech support to document SR# 7739465527Unit is working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Katy, TX 77494
martin
Job Details: 07/10/2024
"Low ice production of the upper compartment ice maker Will order IM,triple valve and UI ; ordrng 1 W11636544 (UI) and 1 W11658802 (Ice maker) and 1 W11579561 (Triple water valve)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Brookshire, TX 77423
martin
Job Details: 07/10/2024
Inspected oven for gas leak and did not find any leaks Per customer only happens during pre heating Allowed for oven to reach pre heated temperatures and ran gas test with digital gas meter and No leaks detected Only smelled the burn off scent which is normal Showed customer findings and advised of burn off smell being normal and nothing to be concerned
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Houston, TX 77007
Damarcus
Job Details: 07/10/2024
Found control needed recalibrated run service cycles unit tested OK now
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near Montgomery, TX 77356
John
Job Details: 07/10/2024
part order 2 man 3 wait with je; ordrng 1 w11735041 (compresser) and 1 wpw10534030 (hot gas) and 1 wp2313624 (condenser) and 1 wpw10218037 (evap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, TX 77583
derrick
Job Details: 07/10/2024
Adjusted hinge and checked ok
We serviced a
WHIRLPOOL VENTHOOD
Model WVW73UC6LS0
Near Houston, TX 77025
derrick
Job Details: 07/10/2024
Consumer has no voltage coming to unit. To have contractor back out
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Conroe, TX 77304
james
Job Details: 07/10/2024
Checked unit and replaced stripped cam. Ran test cycle and unit checks ok.; used 1 W10721967 (CAM) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near The Woodlands, TX 77386
george
Job Details: 07/10/2024
Nobody is answering....; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Richmond, TX 77407
raul
Job Details: 07/10/2024
Replaced light module
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Houston, TX 77040
jerrell
Job Details: 07/10/2024
Reinstalled loose connection on the control ran test all operations normal.
We serviced a
WHIRLPOOL STACKED LAUNDRY
Model WET4027HW2
Near Houston, TX 77084
jerrell
Job Details: 07/10/2024
Need to order ; ordrng 1 W11629601 (Control) and 1 W11662155 (Harness) and 1 W10919003 (Drain pump)
We serviced a
KITCHENAID ICEMAKER
Model KUID508HPS01
Near Houston, TX 77042
jerrell
Job Details: 07/10/2024
Installed pumpAll test normal.
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Pasadena, TX 77503
ricky
Job Details: 07/10/2024
need valve; ordrng 1 w11513255 and 1 w11670519
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Sugar Land, TX 77478
roosevelt
Job Details: 07/10/2024
Customer need to get someone to clean her hot water heater she's getting built up sediment in the back of the washer from the valve no water can pass through clear it all out and wash is working fine
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Arcola, TX 77545
roosevelt
Job Details: 07/10/2024
bad control; ordrng 1 w11607637 (control)
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS05
Near Cypress, TX 77433
Sarom
Job Details: 07/10/2024
Replaced valve
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Katy, TX 77494
raul
Job Details: 07/10/2024
"Replaced heater, thermostat, thermal fuse, thermal cut off and Timer. I also noticed air restriction from the vent. Advice customer to get vent clean."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Houston, TX 77095
Sarom
Job Details: 07/10/2024
Replaced evaporator motor
We serviced a
KITCHENAID ICEMAKER
Model KUIX305ESS2
Near Houston, TX 77070
Sarom
Job Details: 07/10/2024
"No power, reschedule; saved tckt"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Montgomery, TX 77356
james
Job Details: 07/10/2024
Order parts reschedule with customer; ordrng 1 W11400156 (SUSPENSION)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Conroe, TX 77304
james
Job Details: 07/10/2024
Checked unit and replaced stripped water inlet valve and valve harness. Unable to run test cycle due to water line not connected to supply due to cap on supply connection. Unit checks ok.
We serviced a
WHIRLPOOL RANGE
Model WFG320MOMS0
Near Houston, TX 77067
Osiel
Job Details: 07/09/2024
Reattach loose power connection to control board - powered right up - test it working as normal
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Brookshire, TX 77423
martin
Job Details: 07/09/2024
Found blower fan loose connection
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC
Near Dickinson, TX 77539
donnie
Job Details: 07/09/2024
Need ui and board; ordrng 1 W11510463 (Board)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Sugar Land, TX 77478
Edwin
Job Details: 07/09/2024
Upon arrival I picked up data loggers. Temperatures good and ice maker working ice bucket full of ice (Picture attached).
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW1
Near Tomball, TX 77377
gary
Job Details: 07/09/2024
"Ran diagnostics, corrected issue with harness. All functions checked ok"
We serviced a
KITCHENAID REFRIGERATOR
Model NOTAVAILABLE
Near Cypress, TX 77429
Sarom
Job Details: 07/09/2024
"792216 customer has no power, reschedule. Advised customer when ever he has power give us a call for reschedule ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Cypress, TX 77433
Sarom
Job Details: 07/09/2024
Need touch control.board; ordrng 1 W10677119 (interface user) and 1 W10512203 (harness)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Katy, TX 77493
Luis
Job Details: 07/09/2024
I replaced the motor fan and checked ok
We serviced a
WHIRLPOOL WASHER
Model NTW4700YQ1
Near Houston, TX 77016
Gary L
Job Details: 07/09/2024
Customer claim unit gets off balanced Removed and replaced suspension. Checked operation
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Houston, TX 77018
Gary L
Job Details: 07/09/2024
Removed and replaced control board and actuator. Checked operation
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Houston, TX 77088
Gary L
Job Details: 07/09/2024
Removed and replaced all of tee door glass and inner door glass
We serviced a
WHIRLPOOL REFRIGERATOR
Model WUI95X15HZ
Near Sugar Land, TX 77478
Edwin
Job Details: 07/09/2024
Upon arrival I replaced all parts. Ran unit everything working as designed.
We serviced a
UNKNOWN VENTHOOD
Model UXB0585KYS0
Near Spring, TX 77389
Joshua
Job Details: 07/09/2024
Rescheduled due to no power ; eml tckt failed
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77049
ricky
Job Details: 07/09/2024
found and removed debris from front seal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Humble, TX 77338
leonard
Job Details: 07/09/2024
unit is full of ice and water dispenser in working. all ck ok
We serviced a
WHIRLPOOL FREEZER
Model WRT518SZFM02
Near Houston, TX 77058
chris
Job Details: 07/09/2024
Picked up data loggers
We serviced a
WHIRLPOOL DRYER
Model MED5430MW0
Near Houston, TX 77067
Osiel
Job Details: 07/09/2024
"after speaking with techline unit will need a replacement main harness, motor and thermal fuse SR# 7739457556; ordrng 1 wp3392519 (thermal fuse) and 1 279827 (Motor Assembly) and 1 w11627560 (Main Harness)"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Houston, TX 77014
Osiel
Job Details: 07/09/2024
"Found error codes upon arrival - F0E5, F0E7F0E5 - Off Balance. F0E7 - Load detected when running clean wash cycle. I then ran a diagnostic cycle. During diagnostic cycle unit is able to agitate, spin, bring in water as normal & drain. Was not able to replicate the customer's claim. Documented with Techline techline agreed customer needs to properly load unit and it as far as the claim unit was properly soaking water then heading to agitating which customer could have potentially seen as the unit not working. No part replace, working as normal. SR#7739458657"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Hockley, TX 77447
gary
Job Details: 07/09/2024
"Ran diagnostics, replaced faulty clutch assembly in unit customer advised on monitoring ; used 1 W10754448 (Clutch) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRBR102ESS00
Near Tomball, TX 77377
Joshua
Job Details: 07/09/2024
Rescheduled due to no power ; eml tckt failed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Tomball, TX 77377
Joshua
Job Details: 07/09/2024
Rescheduled due to no power ; eml tckt failed
We serviced a
JENNAIR OVEN
Model JJW2830IL00
Near The Woodlands, TX 77375
Joshua
Job Details: 07/09/2024
"Ran diagnostic, ordering replacement console, with is covered in 5 year extended warranty and labor covered by jennair. J1boh80dpl1; ordrng 1 W11449303 (Console assembly)"
We serviced a
WHIRLPOOL WASHER
Model mvwc565fw0
Near Hockley, TX 77447
Joshua
Job Details: 07/09/2024
Rescheduled due to no power ; eml tckt failed
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near The Woodlands, TX 77380
Joshua
Job Details: 07/09/2024
Rescheduled due to no power; eml tckt failed
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near New Caney, TX 77357
leonard
Job Details: 07/09/2024
replaced shorted control board and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Spring, TX 77389
Joshua
Job Details: 07/09/2024
Rescheduled due to loss of power. ; eml tckt failed
We serviced a
WHIRLPOOL REFRIGERATOR
Model JBSS48E22L00
Near Montgomery, TX 77316
gary
Job Details: 07/09/2024
"Ran diagnostics, replaced complete Icemaker assembly in unit. Customer advised on monitoring"
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS48E22L00
Near Montgomery, TX 77316
gary
Job Details: 07/09/2024
"Ran diagnostics, replaced complete evaporator fan assembly along with thermistors all functions checked ok at this time. Customer advised on monitoring"
We serviced a
WHIRLPOOL RANGE
Model WCG55US0HS00
Near Shenandoah, TX 77385
John
Job Details: 07/09/2024
checked unit out at this point unit working as disind unit checked out
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Willis, TX 77378
John
Job Details: 07/09/2024
checked unit out took unit out checked fan its working as disined cust has vent issue whith hot air getting in double labor code w1b0871nl2
We serviced a
JENNAIR DOUBLE OVEN
Model JJW2827IL01
Near Houston, TX 77027
jerrell
Job Details: 07/09/2024
Installed console ran test all operations normal.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Katy, TX 77494
Luis
Job Details: 07/09/2024
Cancelled at the door Per. Miss
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Galveston, TX 77554
donnie
Job Details: 07/09/2024
"Ran diagnostics on refrigerator, no error codes and could not duplicate issue"
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Katy, TX 77493
Luis
Job Details: 07/09/2024
Customer cancelled service at the door
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Katy, TX 77494
Luis
Job Details: 07/09/2024
"The customer turned the chime noise off, and I fixed the handle, checked ok"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Conroe, TX 77304
james
Job Details: 07/09/2024
Order parts reschedule with customer; ordrng 1 W11600370 (PANL-CNTRL)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM03
Near Katy, TX 77493
Luis
Job Details: 07/09/2024
Checked unit and unit needs harness ; ordrng 1 W11510803 (Ice maker kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Katy, TX 77493
Luis
Job Details: 07/09/2024
"I replaced the UI, diffuser, thermistor, control, heater and motor, checked ok"
We serviced a
WHIRLPOOL FREEZER
Model WZC5216LW0
Near Montgomery, TX 77316
james
Job Details: 07/09/2024
Order parts reschedule with customerinverter showing 4 flashes for compressor failure.2 man w/ JP2wgt; ordrng 1 W11599968 (COMPRESSOR)
We serviced a
KITCHENAID OVEN
Model KODE507ESS21
Near Spring, TX 77380
Joshua
Job Details: 07/09/2024
Replaced faulty console. All unit functions checked ok at this time
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Conroe, TX 77385
John
Job Details: 07/09/2024
checkedunit out changed motor support and ring unit checked out dl number w1b07conl2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Brookshire, TX 77423
martin
Job Details: 07/09/2024
Replaced separator and UI
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Galveston, TX 77554
donnie
Job Details: 07/09/2024
"Replaced suspension, ui and board, operations are correct now"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Brookshire, TX 77423
martin
Job Details: 07/09/2024
Needs separator and UI ; ordrng 1 W11518204 (UI) and 1 W11678832 (Separator)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Brookshire, TX 77423
martin
Job Details: 07/09/2024
"Replaced lid lock,control board,actuator,drain pump and CAM from truck stock ; used 1 W10721967 (CAM) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6150PW0
Near Houston, TX 77072
Jordan
Job Details: 07/09/2024
Rescheduling to finish appointment.; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Katy, TX 77494
Luis
Job Details: 07/09/2024
I replaced the gasket and checked ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Tomball, TX 77375
gary
Job Details: 07/09/2024
"Ran diagnostics, performed sealed system repair in unit. Customer advised on monitoring temps, all functions checked ok at this time"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC2
Near Cypress, TX 77433
Sarom
Job Details: 07/09/2024
Need to order W11307535 door switch; ordrng 1 W11307535 (Door switch)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Cypress, TX 77433
Sarom
Job Details: 07/09/2024
Replaced control board
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Cypress, TX 77433
Sarom
Job Details: 07/09/2024
Replaced housing
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Cypress, TX 77433
Sarom
Job Details: 07/09/2024
Needs to order W10721967 splutchW10006384 belt ; ordrng 1 W10006384 (belt) and 1 W10721967 (Splutch)
We serviced a
WHIRLPOOL KITCHEN
Model WDT730PAHZ0
Near Cypress, TX 77433
Sarom
Job Details: 07/09/2024
"Reset the unit, and checked all function"