We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Houston, TX 77063
jerrell
Job Details: 06/20/2023
Need to order R 600 Freon; ordrng 1 W11598434 (EVAP REPAR) and 1 W11574734 (COMPRESSOR)
We serviced a
WHIRLPOOL STOVETOP
Model WEE510S0FS2
Near Houston, TX 77019
levis
Job Details: 06/20/2023
replaced shorted control
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Houston, TX 77019
levis
Job Details: 06/20/2023
replaced shorted control
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HW00
Near Houston, TX 77073
Gary L
Job Details: 06/20/2023
User interface possibly needs to be replaced
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GP0
Near Houston, TX 77096
anthony
Job Details: 06/20/2023
Adjusted interior door panel to align with tank for unit to operate properly all ok no problems
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77065
Gary L
Job Details: 06/20/2023
Ordering parts ; ordrng 1 W11416362 (Motor assembly) and 1 W11410066 (Control)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Houston, TX 77060
Gary L
Job Details: 06/20/2023
Found bad splutch assembly. Removed and replaced splutch assembly and checked operation
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW3
Near Baytown, TX 77523
ricky
Job Details: 06/20/2023
"unit has dead short, needs cnts; ordrng 1 w11553772 and 1 w11528767 and 1 w11557402 and 1 w11405459 and 1 w11259498 and 1 w11032875"
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204KSB00
Near Brookshire, TX 77423
martin
Job Details: 06/20/2023
Called tech support SR# 7736676271 and with their assistance determined that the ice maker was not getting power to ice maker Per Tech support recommendation will need main control board ; ordrng 1 W11580234 (Main PCB)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD602ESS01
Near Conroe, TX 77384
james
Job Details: 06/20/2023
Checked unit and repaired loose conection at air diffuser. Unit checks ok.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Arcola, TX 77583
derrick
Job Details: 06/20/2023
Replaced open transformer and checked operation of unit ok
We serviced a
WHIRLPOOL REFIGERATOR
Model WRS325SDHB08
Near Rosharon, TX 77583
derrick
Job Details: 06/20/2023
Unit needs evap fan motor but consumer must pay service call before ordering any parts or giving any quotes; saved tckt
We serviced a
WHIRLPOOL WASHER
Model MHW8200FC0
Near Rosharon, TX 77583
derrick
Job Details: 06/20/2023
Do not order until approved; ordrng 1 W11201292 (Control)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW07
Near Rosharon, TX 77583
derrick
Job Details: 06/20/2023
Order control box; ordrng 1 W11648345 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, TX 77583
derrick
Job Details: 06/20/2023
Repaired loose brown heater wire and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Baytown, TX 77521
ricky
Job Details: 06/20/2023
need comp; ordrng 2 w11506635s and 1 w10879296 (comp)
We serviced a
WHIRLPOOL REFIGERATOR
Model KRSC703HPS
Near Crosby, TX 77532
ricky
Job Details: 06/20/2023
need im; ordrng 1 w11130444 (im)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Crosby, TX 77532
ricky
Job Details: 06/20/2023
need cnts; ordrng 1 w11374900 and 1 w11428994
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Crosby, TX 77532
ricky
Job Details: 06/20/2023
found and replaced cracked line
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ
Near Houston, TX 77011
ricky
Job Details: 06/20/2023
"replaced worn new part, needs strike and cnt, per office do not order"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Spring, TX 77373
donnie
Job Details: 06/20/2023
"Replaced gearcase,belt,shocks and basket. Operations are correct now"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MPS00
Near Magnolia, TX 77355
kayla
Job Details: 06/20/2023
"Compressor sounds normal at every speed. Have recording of compressor getting louder picking up speed and cooling faster. Freezer fully packed of items, temperatures read between-8 and -5 Fahrenheit. Refrigerator packed 3/4 and temperatures read between 30 and 38. Customer to monitor unit. No signs of leaks. Unit working as designed at this time ."
We serviced a
WHIRLPOOL REFIGERATOR
Model WRF555SDFZ16
Near Magnolia, TX 77355
kayla
Job Details: 06/20/2023
Ordering parts. Two wgt; ordrng 2 W10316760 (Thermistor)s and 1 W11548534 (Ctrl elc) and 1 W11642015 (Ui)
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSC48MHS00
Near Magnolia, TX 77354
kayla
Job Details: 06/20/2023
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Houston, TX 77002
Louis R
Job Details: 06/20/2023
Found bad valve; ordrng 1 W11316255 (Single valve) and 1 W11316256 (Double valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB03
Near Houston, TX 77022
Louis R
Job Details: 06/20/2023
Found bad fridge door; ordrng 1 Lw10668874 (Fridge door)
We serviced a
MAYTAG WASHER
Model MVWB765FC1
Near Houston, TX 77093
Louis R
Job Details: 06/20/2023
"Found bad motor, UI, control, and pressure switch. Denied repairs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Richmond, TX 77406
raul
Job Details: 06/20/2023
"Will need Thermistor, fan, harness and control; ordrng 1 Wpw10384183 (thermistor) and 1 Wp2315549 (Fan) and 1 W11650661 (Heater/harness) and 1 W11566891 (Control board)"
We serviced a
WHIRLPOOL KITCHEN
Model WDT730PAHZ0
Near Richmond, TX 77406
raul
Job Details: 06/20/2023
Replaced UI control and control board
We serviced a
JENNAIR DISHWASHER
Model JDPSS244LL1
Near Richmond, TX 77406
raul
Job Details: 06/20/2023
Upon arrival there was a new homeowner in the house and the carpet have been removed from the kitchen. We found dishwasher unmounted and sitting on concrete floors. We replaced pump and motor and reinstalled dishwasher. We left it as we found it. Homeowner wanted us to level it and we did. I explained to homeowner that if might get moved again after they finish installing tile. I documented with SR number 7736675093
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Richmond, TX 77406
raul
Job Details: 06/20/2023
Will need seal system ; ordrng 1 W11574734 (Compressor) and 1 W11598434 (Evaporator) and 1 W11109499 (Filter drier)
We serviced a
WHIRLPOOL RANGE
Model WOS31ES0JS20
Near Shenandoah, TX 77384
james
Job Details: 06/20/2023
Order parts reschedule with customerf8e0 f5e12wgt; ordrng 1 W11598123 (LATCH-DOOR) and 1 W11598254 (CNTRL-ELEC) and 1 W11598119 (BLOWER)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Houston, TX 77086
Gary L
Job Details: 06/20/2023
Ordering parts ; ordrng 1 W11566735 (Timer) and 1 W11675852 (Knob)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Houston, TX 77086
Gary L
Job Details: 06/20/2023
Found unit working as designed. Unplugged unit and restored power back to unit. Ran test cycle and advise customer of operation
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Spring, TX 77386
Gary L
Job Details: 06/20/2023
Found splutch nut loose. Reinstalled cam assembly and tightened nut. Checked operation
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Houston, TX 77039
Gary L
Job Details: 06/20/2023
Found board shorted. Removed and replaced main board and touch panel. Checked operation
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Houston, TX 77024
jerrell
Job Details: 06/20/2023
Need to order; ordrng 1 WPW10185992 (Timer)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Houston, TX 77057
jerrell
Job Details: 06/20/2023
Adjust temperature settings ran test all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Humble, TX 77339
donnie
Job Details: 06/20/2023
Replaced pantry door and support brackets
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Brookshire, TX 77423
martin
Job Details: 06/20/2023
Replaced control board Tested and working properly now
We serviced a
WHIRLPOOL MICROWAVE
Model AMV2307PFB07
Near Conroe, TX 77384
james
Job Details: 06/20/2023
Checked unit and loose blower fan connection. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Pearland, TX 77584
Osiel
Job Details: 06/20/2023
Called Techline about door unable to shut with freezer gaskets unit still sweater with only one gasket put on 2nd gasket per Techline unit still sweating called Techline again today was informed to only use one even tho we tried only one gasket 3xs and unit still sweater. Advised Techline that door is unable to shut due to gaskets and was advised by Techline to variety nothing stopping rails or doors carofoed nothing is in path of rails or door Techline could not figure out what to die and sent unit to escalations
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Brookshire, TX 77423
martin
Job Details: 06/20/2023
Replaced parts list ; used 1 WPW10181986 (Sensor) from stock
We serviced a
WHIRLPOOL REFIGERATOR
Model WRS325SDHZ
Near Houston, TX 77091
Louis R
Job Details: 06/20/2023
Fixed connection to water valve.
We serviced a
KITCHENAID KITCHEN
Model KDTE334GPS
Near Houston, TX 77080
Louis R
Job Details: 06/20/2023
"Replaced bad sensor, control and UI."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSF26C4XYW03
Near Friendswood, TX 77546
Osiel
Job Details: 06/20/2023
Found faulty freezer door causing fill tube to freezer part order no return date Freezer door no longer available
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near League City, TX 77573
Osiel
Job Details: 06/20/2023
Replaced faulty icemaker unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Houston, TX 77004
levis
Job Details: 06/20/2023
order parts; ordrng 1 w11566851 and 1 w11650659
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Dickinson, TX 77539
Osiel
Job Details: 06/20/2023
Found article in drain pan removed article unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Seabrook, TX 77586
Osiel
Job Details: 06/20/2023
Found unit not going into defrost part order no return date ; ordrng 1 W11321508 (Control board) and 1 W11456119 (UI)
We serviced a
JENN-AIR RANGE
Model JGRP536WP02
Near Sugar Land, TX 77479
derrick
Job Details: 06/20/2023
Order control; ordrng 1 WPW10464535 (Control)
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS0A
Near Porter, TX 77365
donnie
Job Details: 06/20/2023
Helped LV repair refrigerator sealed system
We serviced a
WHIRLPOOL BLOWER
Model UXB1200DYS0
Near Katy, TX 77494
raul
Job Details: 06/20/2023
Will need slides ; ordrng 2 W11569415 (Slides)s and 1 W11662407 (Slide)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Houston, TX 77043
Louis R
Job Details: 06/20/2023
Unit has venting problem. Excessive moisture in unit. Customer will fix issue and call back for repairs to be completed.; saved tckt
We serviced a
KITCHENAID OVEN
Model KODT107ESS04
Near Houston, TX 77027
anthony
Job Details: 06/20/2023
Replaced faulty element all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Missouri City, TX 77459
roosevelt
Job Details: 06/20/2023
replaced bad diffuser
We serviced a
KITCHENAID ICEMAKER
Model KUID308HPS00
Near Sugar Land, TX 77478
derrick
Job Details: 06/20/2023
Order non uv drier; ordrng 1 W10843121 (Drier)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Houston, TX 77056
anthony
Job Details: 06/20/2023
Tested unit and also instructed customer on issue and they are not happy with the way the unit operates
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Spring, TX 77389
Gary L
Job Details: 06/20/2023
Ordering parts ; ordrng 1 Wpw10479155 (Damper)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ03
Near Spring, TX 77389
Gary L
Job Details: 06/20/2023
Reordering door; ordrng 1 Lw11026429 (Frz door)
We serviced a
WHIRLPOOL1299] WASHER
Model WET4024EW0
Near Houston, TX 77070
Gary L
Job Details: 06/20/2023
Possible bad motor ; O-emld tckt
We serviced a
JENN-AIR COOKTOP
Model JGD3536GS05
Near Houston, TX 77084
jerrell
Job Details: 06/20/2023
Need to order ; ordrng 1 W11537719 (HARNS-WIRE) and 1 WPW10475150 (MODULE-SPK)
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Hockley, TX 77447
gary
Job Details: 06/19/2023
"Ran diagnostics, replaced light modules per Special Project S84638 all functions checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model MVW6500MW0
Near Richmond, TX 77406
martin
Job Details: 06/19/2023
Ran diagnostics and no codes found Advised customer about heavy loads and unbalanced loadsReferred to use and care manual
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRTS511SZDM02
Near Katy, TX 77449
martin
Job Details: 06/19/2023
"Inspected fridge and found freezer freezing properly Fridge compartment, had items blocking air vent not allowing for proper airflowAdjusted items and also thermostat to a higher temperature"
We serviced a
JENNAIR OVEN
Model JJW2830LL00
Near Spring, TX 77389
Gary L
Job Details: 06/19/2023
Checked oven temperature and found average temperature on point when set at 350. Both ovens are working fine
We serviced a
WHIRLPOOL DRYER
Model WED6605MW0
Near Spring, TX 77379
Gary L
Job Details: 06/19/2023
Found machine rocking after being moved. Leveled dryer and checked operation. Unit is working fine.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Galveston, TX 77551
dadrick
Job Details: 06/19/2023
checked over unit. found bad latch. instaled new latch. unit working as designed.; used 1 WPW10482836 (LATCH) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Kemah, TX 77565
Osiel
Job Details: 06/19/2023
Replaced faulty comp unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD608ESS1
Near Houston, TX 77002
levis
Job Details: 06/19/2023
order parts; ordrng 4 w11632139 (led module)s
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Rosharon, TX 77583
roosevelt
Job Details: 06/19/2023
Check and reconnect loose plug and all operations worked and heated up
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Cypress, TX 77447
gary
Job Details: 06/19/2023
Ran diagnostics adjusted connectors at terminal block all functions checked ok. Customer advised on functions
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Rosharon, TX 77583
roosevelt
Job Details: 06/19/2023
Check and reconnect loose plug and all operations worked and heated up
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Porter, TX 77365
leonard
Job Details: 06/19/2023
"replaced faulty surface lamp and holder and checked operations. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Porter, TX 77365
leonard
Job Details: 06/19/2023
rebooted control board and adjusted rinse aid dispenser and ran test cycle. test ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Mont Belvieu, TX 77523
ricky
Job Details: 06/19/2023
close so per office
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ08
Near Houston, TX 77082
raul
Job Details: 06/19/2023
Trip and diagnostic
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Friendswood, TX 77546
Osiel
Job Details: 06/19/2023
Closing per office
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Houston, TX 77092
Louis R
Job Details: 06/19/2023
Ran diagnostics.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Humble, TX 77346
leonard
Job Details: 06/19/2023
replaced faulty hi limit thermostat and checked operations. ck ok; used 1 279816 (CUTOFF) from stock
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Galveston, TX 77551
dadrick
Job Details: 06/19/2023
"checked over unit. found bad cntrl, interface, and selecter switch. instaled new cntrl, interface, and selecter switch. unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSO42FMX03
Near Spring, TX 77381
kayla
Job Details: 06/19/2023
Returning parts. Other part needed is discontinued (2307028). We cannot repair. Customer to contact kitchenaid.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Conroe, TX 77304
james
Job Details: 06/19/2023
Checked unit and repaired loose connection at water inlet valve. Ran auto test cycle and unit checks ok.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Humble, TX 77396
leonard
Job Details: 06/19/2023
replaced faulty thermal cut off and checked operations. ck ok; used 1 279816 (CUTOFF) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Magnolia, TX 77354
kayla
Job Details: 06/19/2023
CUSTOMER COMPLAINT:: Ctrls malfunctioning/not responding. Ordering parts. Two wgt There is nothing wrong with the drain; the customer never mentioned that.; ordrng 1 W11367678 (Ui console) and 1 W11368911 (Ui buttons) and 1 W11305308 (Ctrl elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Conroe, TX 77304
kayla
Job Details: 06/19/2023
SAME PART FAILURE. Ordering part. Spoke to Austin techline SR# 7736665624 all is normal.; ordrng 1 W11546935 (Ice maker asy)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Houston, TX 77089
chris
Job Details: 06/19/2023
Found faulty compressor and evaporator part order ; ordrng 1 W10507884 (Compressor) and 1 WP2188823 (Evaporator)
We serviced a
WHIRLPOOL LAUNDRY
Model WTW5105HW3
Near Humble, TX 77346
leonard
Job Details: 06/19/2023
replaced broken lid latch and ran test cycle. test ok; used 1 W11394572 (LATCH) from stock
We serviced a
JENNAIR RANGE
Model JDRP536WP03
Near Houston, TX 77098
levis
Job Details: 06/19/2023
Replaced shorted blower
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Houston, TX 77056
levis
Job Details: 06/19/2023
checked unit reset the controls and ran a test cycle to check the operation of the unit
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Houston, TX 77345
leonard
Job Details: 06/19/2023
re-installed loose bellow front clamp and checked operations. ck ok
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS0A
Near Porter, TX 77365
leonard
Job Details: 06/19/2023
rebooted control board and adjusted door switch and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Porter, TX 77365
leonard
Job Details: 06/19/2023
checked unit and tempertures.all operations are working properly now. customer will call back if happens again.
We serviced a
KITCHENAID REFIGERATOR
Model KRFF507HPS04
Near Liberty, TX 77575
ricky
Job Details: 06/19/2023
need valve; ordrng 1 w11460084 and 1 w11296599
We serviced a
WHIRLPOOL ICEMAKER
Model KBSD708MPS00
Near Liberty, TX 77575
ricky
Job Details: 06/19/2023
need im; ordrng 1 w11626124
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Dayton, TX 77535
ricky
Job Details: 06/19/2023
"found and replaced shorted parts, cust well out, could not test unit"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Baytown, TX 77523
ricky
Job Details: 06/19/2023
need cnt; ordrng 1 w10841330 and 1 w10914411
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Baytown, TX 77523
ricky
Job Details: 06/19/2023
found and replaced shorted cnts
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Houston, TX 77073
Gary L
Job Details: 06/19/2023
Found user interface cracked. Removed and replaced user interface. Checked operation and function
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Rosharon, TX 77583
roosevelt
Job Details: 06/19/2023
"replaced pully and belt; used 1 341241 (BELT), and 1 8066184 (PULLEYMTR) from stock"