We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rosenberg, TX 77469
derrick
Job Details: 04/25/2023
Repaired loose connection from ice maker to power and checked operation of unit ok
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ1
Near Pearland, TX 77584
Osiel
Job Details: 04/25/2023
Found faulty heating element replaced element unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW1
Near Sugar Land, TX 77498
derrick
Job Details: 04/25/2023
Order motor as per tech line; ordrng 1 W11364931 (Motor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Shenandoah, TX 77384
kayla
Job Details: 04/25/2023
Replaced part. All operations are correct. Customer approved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Houston, TX 77009
levis
Job Details: 04/25/2023
checked unit reinstalled the bail arm on the ice maker and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Houston, TX 77006
levis
Job Details: 04/25/2023
checked unit thawed out frozen defrost drain
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Houston, TX 77005
levis
Job Details: 04/25/2023
replaced control and air baffel
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Houston, TX 77025
levis
Job Details: 04/25/2023
replaced all led modules
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS00
Near Bellaire, TX 77401
levis
Job Details: 04/25/2023
replaced the mullin raail
We serviced a
WHIRLPOOL STOVETOP
Model KGSS907SSS03
Near Houston, TX 77005
levis
Job Details: 04/25/2023
replaced gas valve
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS00
Near Houston, TX 77006
levis
Job Details: 04/25/2023
order part; ordrng 1 W10897719 (valve)
We serviced a
JENN-AIR REFRIGERATOR
Model JFD2589KES2
Near Houston, TX 77098
levis
Job Details: 04/25/2023
checked unit reealined the tracks for the frezer door and checked operation
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS01
Near Houston, TX 77025
levis
Job Details: 04/25/2023
checked unit reconnected the harness fot the cutter grid and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ06
Near Katy, TX 77494
martin
Job Details: 04/25/2023
Compressor tries to start but only clicks then shuts off Will order sealed system components ; ordrng 1 W11542830 (Compressor) and 1 W11598433 (Evaporator) and 1 W11109499 (Drier)
We serviced a
WHIRLPOOL DRYER
Model WED6605MW0
Near Missouri City, TX 77489
roosevelt
Job Details: 04/25/2023
checked and cleared code and if customer call back he will needs to have stack unit down so it could be worked on.....
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Missouri City, TX 77459
roosevelt
Job Details: 04/25/2023
replaced bad capacitor; used 1 W11428524 (CAPACITOR) from stock
We serviced a
JENNAIR COFFEE MACHINE
Model JBC7624BS00
Near Magnolia, TX 77354
gary
Job Details: 04/25/2023
"Ran diagnostics, documented intermittent issue at grinder with techline. Ordering replacement controls; ordrng 1 Wpw10661087 (Control) and 1 Wpw10661091 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Tomball, TX 77375
gary
Job Details: 04/25/2023
"Ran diagnostics, ordering replacement bake igniter and burner ; ordrng 1 W11435660 (Burner) and 1 Wp9758079 (Igniter)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cypress, TX 77433
gary
Job Details: 04/25/2023
"Ran diagnostics, replaced faulty thermistor in freezer section and customer advised on monitoring temps. Checked ok at this time ; used 1 Wpw10384183 (Thermistor) from stock"
We serviced a
KITCHENAID RANGE
Model KSEG950ESS0
Near Friendswood, TX 77546
Osiel
Job Details: 04/25/2023
Replaced faulty suppressor unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW1
Near Spring, TX 77380
kayla
Job Details: 04/25/2023
Replaced part from stock. Ran tests. All operations are correct. Customer aware they need to keep roaches away from unit or this voids warranty. ; used 1 W11594187 (Ctrl elec) from stock
We serviced a
JENNAIR RANGE
Model JDRP548HL00
Near Jersey Village, TX 77040
jerrell
Job Details: 04/25/2023
Tech to close ticket out for service unit to be replaced
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS1
Near Houston, TX 77019
anthony
Job Details: 04/25/2023
Adjusted door to close properly all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Houston, TX 77019
anthony
Job Details: 04/25/2023
Found pressure hose off of tub reconnected and retested unit all ok no problems
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Hockley, TX 77447
gary
Job Details: 04/25/2023
Closing ticket
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Roman Forest, TX 77357
leonard
Job Details: 04/25/2023
adjusted and realigned lid and strike for proper lid latch operation and ran test cycle. test ok
We serviced a
WHIRLPOOL1299] OVEN
Model WFE515S0JB1
Near Houston, TX 77090
Gary L
Job Details: 04/25/2023
Complete for service call. Customer unreachable
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Cypress, TX 77433
kayla
Job Details: 04/25/2023
Returning parts. Customer no longer needs service. Closing ticket out for service.
We serviced a
WHIRLPOOL WARMING DRAWER
Model KOWT100ESS00
Near Richmond, TX 77406
raul
Job Details: 04/25/2023
Trip and diagnostic
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Cypress, TX 77429
kayla
Job Details: 04/25/2023
Customer no longer needs service. Closing ticket out for service. Customer to return door to whirlpool.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near League City, TX 77573
Osiel
Job Details: 04/25/2023
Found faulty control panel part order no return date ; ordrng 1 W11476572 (Control board) and 1 W11393974 (Comp) and 1 Xxxxxx (Process tube)
We serviced a
KITCHENAID RANGE
Model KSEG950ESS0
Near Friendswood, TX 77546
Osiel
Job Details: 04/25/2023
7736258152 Customer complaint about feeling vibration in front of panel verified operation and advised Techline unit seems to be operating as intended
We serviced a
WHIRLPOOL MICROWAVE
Model AMV2307PFS07
Near Houston, TX 77049
levis
Job Details: 04/25/2023
order part; ordrng 1 w11544456 (control)
We serviced a
WHIRLPOOL REFIGERATOR
Model WRT138FFDW01
Near Spring, TX 77380
kayla
Job Details: 04/25/2023
"Compressor failed. Ordering parts. Two wgt, two tech with DO.. r600a; ordrng 2 W11109499 (Drier without dye)s and 1 W11635510 (Compressor) and 4 W11506619 (Process stub)s and 1 R600a (R600a)"
We serviced a
WHIRLPOOL WASHER
Model WFW9200S200
Near Baytown, TX 77521
Allen
Job Details: 04/25/2023
Part order. ; ordrng 1 WP8182862 (valve)
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near League City, TX 77573
chris
Job Details: 04/25/2023
Found that tristes belt causes belt to fall off of the idler pulley. Placed belt on pulley correctly. Unit is now working as intended
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5530AAS3
Near Conroe, TX 77304
james
Job Details: 04/25/2023
Order parts reschedule with customer2wgt; ordrng 1 W10851619 (contrl-mtr)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25ETSS01
Near Houston, TX 77069
Gary L
Job Details: 04/25/2023
Ordering parts ; ordrng 1 W10874836 (End cap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Spring, TX 77373
Gary L
Job Details: 04/25/2023
Found door not closing properly. Also food blocking air return in freezer. Adjusted freezer door and cleaned condenser coil. Checked operation
We serviced a
WHIRLPOOL OVEN
Model KEBS109BSS01
Near Spring, TX 77379
Gary L
Job Details: 04/25/2023
Found open fuse. Removed and replaced fuse behind control panel. Checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Spring, TX 77380
kayla
Job Details: 04/25/2023
Infrared thermometer read 13 degrees Fahrenheit ordering parts. ; ordrng 1 W11666427 (Ctrl box) and 1 W11438736 (Thermistor)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Pearland, TX 77581
chris
Job Details: 04/25/2023
Found faulty bottom trim and oven sensor part order ; ordrng 1 W11620704 (Outer glass) and 1 WPW10181986 (Oven sensor)
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LZ2
Near Houston, TX 77062
chris
Job Details: 04/25/2023
Replaced faulty switch. Unit is now working as intended
We serviced a
AMANA DRYER
Model NED5800HW0
Near Houston, TX 77034
Osiel
Job Details: 04/25/2023
Found faulty control panel part order no return date ; ordrng 1 W11378950 (Control panel)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Seabrook, TX 77586
Osiel
Job Details: 04/25/2023
Customer cancelled at door
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48QVS04
Near San Leon, TX 77539
Osiel
Job Details: 04/25/2023
Found faulty ice dispenser motor not closing damper door replaced damper motor unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQ859CNKZ
Near Arcola, TX 77583
derrick
Job Details: 04/25/2023
Consumer lives in a new subdivision where the water pressure constantly drops causing water tube to freeze. Advised consumer to shut off ice maker when they notice very low water pressure
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/25/2023
bad pump and motor dl auth# is; ordrng 1 w11416362 (pump and motor)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HB07
Near Humble, TX 77396
donnie
Job Details: 04/25/2023
"Replaced door cam assy, door and filter blower. Operations are correct now ; used 1 W10422269 (Filter noise) from stock"
We serviced a
WHIRLPOOL WASHER
Model LSB6000PQ2
Near Crosby, TX 77532
Allen
Job Details: 04/25/2023
Assisted tech replacing tub and basket ops normal on testing found no further leaks at this time advised customer to monitor unit for any further issue because of age and deterioration of unit
We serviced a
WHIRLPOOL COOK TOP
Model KCGC506JSS00
Near Manvel, TX 77583
derrick
Job Details: 04/25/2023
Regulator installed in reverse. Builder correcting installation
We serviced a
WHIRLPOOL COOKTOP
Model JED3430GB01
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/25/2023
part was broken dl auth; ordrng 1 w11476176 (cook top) and 1 W11091955 (trim-cktop) and 5 w11568604 (grommet)s and 5 w11447840 (grommet)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM0B
Near Richmond, TX 77406
raul
Job Details: 04/25/2023
Needs ice maker; ordrng 1 W11359448 (Ice Maker)
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW1
Near Spring, TX 77380
kayla
Job Details: 04/25/2023
We serviced a
WHIRLPOOL REFIGERATOR
Model WRB322DMBM00
Near Sugar Land, TX 77478
roosevelt
Job Details: 04/25/2023
bad evap. harness; ordrng 1 WPW10290745 (harns-wire)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Missouri City, TX 77459
roosevelt
Job Details: 04/25/2023
checked and didnt find any leaks all function ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW
Near Sugar Land, TX 77498
roosevelt
Job Details: 04/25/2023
bad drian pump blew control out; ordrng 1 w11543997 (control) and 1 w11399437 (drian pump)
We serviced a
JENN-AIR MICROWAVE
Model JMC7000ADB
Near Stafford, TX 77477
roosevelt
Job Details: 04/25/2023
checked and bad control and nla
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Stafford, TX 77477
roosevelt
Job Details: 04/25/2023
bad gearcase dl auth# is tpb09245l2.0; ordrng 1 W10915700 (stator) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 w11449841 (gearcase)
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GP0
Near League City, TX 77573
chris
Job Details: 04/25/2023
Replaced faulty pump and motor assembly. Unit is now working as intended no leaks at this time
We serviced a
JENNAIR COOKTOP
Model JGD8348CDP17
Near Montgomery, TX 77316
gary
Job Details: 04/25/2023
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Conroe, TX 77304
james
Job Details: 04/25/2023
"Checked unit and replaced weak start device and capacitor. Unit checks ok and is cooling.; used 1 WPW10197428 (STARTDEV), and 1 WPW10350564 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Montgomery, TX 77356
james
Job Details: 04/25/2023
Checked unit and replaced misformed upper spray arm and manifiol. Ran test cycle and unit checks ok and no leaks detected.
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDB14
Near Montgomery, TX 77316
gary
Job Details: 04/25/2023
We serviced a
WHIRLPOOL OVEN
Model WFG975H0HZ2
Near Richmond, TX 77406
raul
Job Details: 04/25/2023
Replaced dsi control board
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Houston, TX 77016
Gary L
Job Details: 04/25/2023
Ordering parts ; ordrng 1 W11123941 (Switch)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Spring, TX 77373
donnie
Job Details: 04/25/2023
Replaced washer motor assy operations are correct now
We serviced a
WHIRLPOOL DRYER
Model MED6230HW2
Near Montgomery, TX 77316
james
Job Details: 04/25/2023
Checked unit and replaced noisy idler wheel and worn supports. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Webster, TX 77598
chris
Job Details: 04/25/2023
Replaced warped door. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Rosharon, TX 77583
derrick
Job Details: 04/25/2023
Motor ordered by Amanda; saved tckt
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS3
Near Katy, TX 77494
martin
Job Details: 04/25/2023
Replaced parts list Heating properly now
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Humble, TX 77396
leonard
Job Details: 04/25/2023
order part 2wgt; ordrng 1 W11314648 (bellow)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Roman Forest, TX 77357
leonard
Job Details: 04/25/2023
replaced broken icemaker and ran test cycle. test ok; used 1 W11546935 (ICEMAKER) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near New Caney, TX 77357
leonard
Job Details: 04/25/2023
checked unit and found gearcase leaking oil. gave estimate for repair. customer declines repair but will call back if decides to repair. do not order parts yet; ordrng 1 W11393685 (gearcase) and 1 W11550891 (agitator) and 1 W11195971 (stator) and 1 W11260238 (rotor) and 1 W10734521 (slider)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, TX 77024
jerrell
Job Details: 04/25/2023
Recalibrated the measure fill ran test all operations normal.
We serviced a
JENN-AIR REFRIGERATOR
Model JSC23C9EEM00
Near Houston, TX 77079
jerrell
Job Details: 04/25/2023
Need to order; ordrng 1 W10873791 (ICEMAKER)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Houston, TX 77077
jerrell
Job Details: 04/25/2023
Need to order; ordrng 2 W11456682 (Gasket)s
We serviced a
WHIRLPOOL RANGE
Model JGRP430HLOO
Near Richmond, TX 77406
raul
Job Details: 04/25/2023
Replaced controls
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS
Near Spring, TX 77386
donnie
Job Details: 04/25/2023
"Called tech line from home, volts 123, amps in run cycle 1.4 amps. Defrost amps 4.1 ran diagnostics again in every aspect of operations, unit never kicked breaker and reading were correct per tech line. Operations are correct per tech line Bruce. Customer has household electrical issues. Bill customer and keep billing every time they want bust verify unit. It kicks the breaker per customer every two weeks or so."
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Spring, TX 77381
kayla
Job Details: 04/25/2023
Customer was using accessories from MW while trying to heat a cup of milk Explained to customer use and care guide. Ran tests with only a cup of water on top of turntable. .. all operations are correct. Customer to follow instructions.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Atascocita, TX 77346
leonard
Job Details: 04/24/2023
replaced restricted filter drier again and ran 20 minute vacumn on system and recharged system. system still had moisture restriction. called Tech line and they had us pressure system up with nitrogen for 15 miuntes and system still had slow leak and again had restriction. Austi at Tech line advised he will turn over to product review. SR#7736251629; used 1 WPW10143759 (DRIERUV) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Porter, TX 77365
leonard
Job Details: 04/24/2023
"replaced broken surface lamp and holder and checked operations. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Houston, TX 77019
levis
Job Details: 04/24/2023
checked unit reinstalled the door on the unit and checked operation
We serviced a
WHIRLPOOL OVEN
Model WFC150M0JW0
Near Spring, TX 77380
Gary L
Job Details: 04/24/2023
Found wires shorted at terminal block. Unit is out of warranty ; ordrng 1 W11616884 (Harness)
We serviced a
WHIRLPOOL DIHWASHER
Model WD540HAMZ0
Near Missouri City, TX 77545
roosevelt
Job Details: 04/24/2023
checked and heater worked and customer needs to use some rinse aid and let water get hot before starting
We serviced a
WHIRLPOOL ICEMACHINE
Model KUIX535HPS00
Near Montgomery, TX 77356
james
Job Details: 04/24/2023
Customer advised unit is now operating normal and will monitor unit.
We serviced a
WHIRLPOOL DIHWASHER
Model WD540HAMZ0
Near Missouri City, TX 77545
roosevelt
Job Details: 04/24/2023
checked and heater worked and customer needs to use some rinse aid and let water get hot before starting
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near La Marque, TX 77568
Osiel
Job Details: 04/24/2023
Order control ; ordrng 1 W11577997 (Control board)
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near League City, TX 77573
Osiel
Job Details: 04/24/2023
Found faulty sensor harness part order no return date ; ordrng 1 W11496634 (Control board) and 1 W10298258 (Wire harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near League City, TX 77573
Osiel
Job Details: 04/24/2023
Unit seemed to be cooling as intended advised customer to call back if issue happens
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Dickinson, TX 77539
Osiel
Job Details: 04/24/2023
Replaced door unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Santa Fe, TX 77510
Osiel
Job Details: 04/24/2023
Found broken belt replaced belt unit is working as intended no issues found at this time ; used 1 341241 (Belt) from stock
We serviced a
WHIRLPOOL RANGE
Model WEES15S0LS2
Near La Marque, TX 77568
Osiel
Job Details: 04/24/2023
Found loose connection @ control board readjusted connection unit is working as intended no issues found at this time
We serviced a
JENNAIR RANGE
Model JDRP548HL00
Near Jersey Village, TX 77040
jerrell
Job Details: 04/24/2023
Need to order ; ordrng 1 W10859573 (SENSOR) and 4 W11563568 (RACK-OVEN)s and 2 W11319673 (BURNR-HEAD)s
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77016
Gary L
Job Details: 04/24/2023
Found wire broken at drain pump. Repaired wire at drain pump and checked operation
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS1
Near Shenandoah, TX 77380
kayla
Job Details: 04/24/2023
"Per builder, unit is working now. Returning parts. Closing ticket out for service."
We serviced a
IKEA REFRIGERATOR
Model IX6HHEXDSM03
Near Houston, TX 77043
jerrell
Job Details: 04/24/2023
Need to order ; ordrng 1 W10884390 (Icemaker) and 1 WPW10420083 (Valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Galveston, TX 77554
dadrick
Job Details: 04/24/2023
order parts; ordrng 1 WPW10341329 (water valve) and 1 W11658802 (ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Humble, TX 77396
donnie
Job Details: 04/24/2023
Unit leaking from ice maker ; ordrng 1 W11645245 (Valve) and 1 W11645360 (Fill chute) and 1 W11546935 (Ice maker)
We serviced a
KITCHEN AID DOWNDRAFT
Model KSEG950ESS1
Near Galveston, TX 77554
dadrick
Job Details: 04/24/2023
order part; ordrng 1 w10915815 (cnntrl pnl)