We serviced a
WHIRLPOOL WASHER
Model MVWP576KW0
Near Katy, TX 77494
martin
Job Details: 03/21/2022
"Replaced gear case. Also have documented with tech support SR#7733227880Customer complaint is that towels not as clean and not smelling clean, but checked unit and working as intended. Fills properly,agitates properly, drains properly. NOTE: machine is in an area where lots of personnel use machine and may be loading and or not using proper soap measurements"
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW
Near Houston, TX 77053
derrick
Job Details: 03/21/2022
Consumer is buying new washer because unit is unrepairable
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Houston, TX 77053
derrick
Job Details: 03/21/2022
Unit needs new belt and pulley cover. This repair not covered because pet hamster crawled into unit and was caught in the pulley. Per WP they must pay for this repair and the regular warranty will continue. Do not order until consumer approved charges; ordrng 1 W11239857 (Belt) and 1 W11409708 (Cover)
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HB01
Near Houston, TX 77036
derrick
Job Details: 03/21/2022
Replaced damaged glass top and checked operation of unit ok
We serviced a
WHIRLPOOL FREEZER
Model WRB543CMJZ00
Near Houston, TX 77089
chris
Job Details: 03/21/2022
Installed water tube. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Cypress, TX 77433
donnie
Job Details: 03/21/2022
Replaced sensor bar and wire harness. Operations are correct now
We serviced a
WHIRLPOOL RANGE GAS
Model WEE750H0HZ1
Near Galveston, TX 77551
miguel
Job Details: 03/21/2022
order part; ordrng 1 wpw10342780 (element)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cypress, TX 77429
donnie
Job Details: 03/21/2022
"Replaced strike on washer lid, operations are correct now"
We serviced a
AMANA RANGE
Model AER6303MFS3
Near Sugar Land, TX 77498
roosevelt
Job Details: 03/21/2022
checked and customer needs a electrican out bad braker no power
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Sugar Land, TX 77498
roosevelt
Job Details: 03/21/2022
checked and function worked and heated and customer needs to run hot water till hot and also use a rinse aid
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Panorama Village, TX 77304
james
Job Details: 03/21/2022
Order part reschedule with customer; ordrng 1 WP98014893 (valve-gas) and 1 W11176454 (igntr-oven) and 1 W11126814 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Conroe, TX 77304
james
Job Details: 03/21/2022
Checked unit and adjusted suspension rod. Ran auto test cycle and manual test cycles and unit checks ok.
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Houston, TX 77084
jerrell
Job Details: 03/21/2022
Reinstalled drum and belt all test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBE00
Near Conroe, TX 77385
james
Job Details: 03/21/2022
Do not order parts at this time. Customer will call office if repairs are wanted2 man w/ JP3wgt; ordrng 1 W10807590 (cntrl-elec) and 1 W11032800 (motor-evap) and 1 W11492867 (EVAPORATOR) and 1 8201675 (compressor) and 1 WPW10143759 (dryer) and 1 W11506635 (COUPLER)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Houston, TX 77066
ricky
Job Details: 03/21/2022
"new install, found working to specs"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Mont Belvieu, TX 77535
ricky
Job Details: 03/21/2022
"new part damaged, reorder; ordrng 1 w11416363"
We serviced a
WHIRLPOOL DRYER
Model MED6200KW0
Near Houston, TX 77071
derrick
Job Details: 03/21/2022
Replaced blown fuse and checked operation of unit ok. ; used 1 279816 (Fuse) from stock
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Houston, TX 77077
anthony
Job Details: 03/21/2022
Replaced faulty gear case and cam assembly all ok no problems
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM01
Near Houston, TX 77015
ricky
Job Details: 03/21/2022
"cust had unauthorized co put tap and added freon, informed tpss asi will not service this unit, sr 7733222789"
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Houston, TX 77004
ben
Job Details: 03/21/2022
order part; ordrng 1 w11574592 (control)
We serviced a
WHIRLPOOL COMPACTOR
Model n/a
Near Houston, TX 77030
ben
Job Details: 03/21/2022
checked unit found the drive gear broken the customer will call back to repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77030
ben
Job Details: 03/21/2022
ORDER PART; ordrng 1 w11457241 (pan)
We serviced a
MAYTAG WASHER
Model MHW7000XG2
Near Houston, TX 77019
ben
Job Details: 03/21/2022
replaced torn bellws
We serviced a
MAYTAG DRYER
Model MEDB400VQ0
Near Houston, TX 77019
ben
Job Details: 03/21/2022
checked unit found the idler pulley and rollers worn out the customer declined the repair
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near League City, TX 77573
miguel
Job Details: 03/21/2022
order part; ordrng 1 W10886919 (light) and 1 W11238401 (transformer) and 1 W11325786 (cntrl)
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Houston, TX 77019
ben
Job Details: 03/21/2022
replaced water valve and handle
We serviced a
WHIRLPOOL OVEN
Model KODE507ESS05
Near Houston, TX 77019
ben
Job Details: 03/21/2022
checked unit adjusted the blower and checked operation
We serviced a
WHIRLPOOL VENTHOODS
Model KVWB406DSS2
Near The Woodlands, TX 77354
james
Job Details: 03/21/2022
Assisted Tech JP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Spring, TX 77379
kayla
Job Details: 03/21/2022
Refrigerator working. Call back completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Missouri City, TX 77459
roosevelt
Job Details: 03/21/2022
replaced leaking evap. and new uv drier
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77063
jerrell
Job Details: 03/18/2022
Installed heater all test normal.; used 1 W11537778 (Heater) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Montgomery, TX 77356
james
Job Details: 03/18/2022
Checked unit and replaced heater element per Technical Service Pointer #: W11540964 Special Project code S17304.
We serviced a
KITCHEN AID DISHWASHER
Model KDTM404KPS
Near Cypress, TX 77429
donnie
Job Details: 03/18/2022
Need heater element ; ordrng 1 W11537778 (Element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW04
Near Houston, TX 77011
ben
Job Details: 03/18/2022
checked unit found dents in both doors on the left side from packing spacers
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Missouri City, TX 77459
roosevelt
Job Details: 03/18/2022
unlocked diswasher
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Houston, TX 77095
donnie
Job Details: 03/18/2022
Ran call on 9-17-2021 unit is not being repaired per whirlpool.
We serviced a
WHIRLLPOOL REFRIGERATOR
Model WRT771RWYB01
Near Montgomery, TX 77356
james
Job Details: 03/18/2022
Checked unit and replaced shorted icemaker. Unit cycled and filled with water. Unit checks ok.; used 1 4317943 (ICE MAKER) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG975H0822
Near Missouri City, TX 77459
roosevelt
Job Details: 03/18/2022
bad spark module... sr# is 77333212532; ordrng 1 W11162730 (module-spk)
We serviced a
KITCHEN AID DISHWASHER
Model KDTE104ESS3
Near Pinehurst, TX 77362
gary
Job Details: 03/18/2022
Ran diagnostics ordering complete new pump motor assembly. Quoting customer 225.83 part with 200.00 labor plus tax.; ordrng 1 Wpw1065057 (Pump/motor)
We serviced a
AMANA RANGE
Model ACR4303MFS4
Near Humble, TX 77396
Louis R
Job Details: 03/18/2022
"order parts listed.; ordrng 2 814399 (receptical,surf.unit)s and 1 W11396792 (element) and 1 W11396790 (element)"
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM06
Near Cypress, TX 77433
gary
Job Details: 03/18/2022
"Replaced main gasket in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Houston, TX 77087
chris
Job Details: 03/18/2022
"Found faulty ice maker, valve and water lines part order ; ordrng 1 W11346622 (Reservoir) and 1 W11043013 (Valve) and 1 WPW10300024 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Hockley, TX 77447
gary
Job Details: 03/18/2022
Both doors received damaged customer advised on issue will need to re order; ordrng 1 Lw10642554 (Door) and 1 Lw10642551 (Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77047
chris
Job Details: 03/18/2022
Replaced faulty diffuser. Unit is now working as intended no leaks at this time
We serviced a
KITCHENAID DISHWASHER
Model KUDC25CHSS1
Near Houston, TX 77056
jerrell
Job Details: 03/18/2022
There are no parts that are available for repairs customer to replace unit.; saved tckt
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Arcola, TX 77583
derrick
Job Details: 03/18/2022
Order pump assembly; ordrng 1 W11259498 (Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Pearland, TX 77584
chris
Job Details: 03/18/2022
Customer did not answer for the third time. Closing out call and returning parts
We serviced a
WHIRLPOOL FREEZER
Model WRS555SIHZ03
Near Arcola, TX 77583
derrick
Job Details: 03/18/2022
Replaced shorted ice maker and checked operation ok
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Richmond, TX 77406
derrick
Job Details: 03/18/2022
Replaced shorted control and sensor and checked operation of unit ok
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Panorama Village, TX 77304
james
Job Details: 03/18/2022
"Checked unit and replaced misformed bellow, worn clamps and shorted door latch. Ran test cycle and unit checks ok."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Houston, TX 77077
jerrell
Job Details: 03/18/2022
Need to order.; ordrng 1 W11204517 (Control)
We serviced a
KITCHENAID RANGE
Model KFGC500JMB00
Near Houston, TX 77059
chris
Job Details: 03/18/2022
Replaced faulty manifold. Unit is now working as intended no gas leaks at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Spring, TX 77373
kayla
Job Details: 03/18/2022
"Mrs showed me that she sometimes uses regular dish soap inside dishwasher. I explained to her that this cause the unit to overflow and can damage parts. Explained to Mrs about proper use and care for the unit. I Releveled unit. Tested all other ops, and all operations are correct."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Magnolia, TX 77355
gary
Job Details: 03/18/2022
"Call canceled at door, plumbing issue in home was taken care off. Unit working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW04
Near Houston, TX 77011
ben
Job Details: 03/18/2022
checked unit found dents in both doors on the left side from packing spacers
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Spring, TX 77379
kayla
Job Details: 03/18/2022
Replaced parts. Rebooted unit. Ran tests. All operations are correct.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Richmond, TX 77406
raul
Job Details: 03/18/2022
Upon arrival i called tech line and explained everything we have replaced and done to unit. They asked if there was any corrosion on connection and there was no corrosion. They Advised to let customer know to contact their 3rd party warranty because theres nothing else we can do.
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW0
Near Bellaire, TX 77401
ben
Job Details: 03/18/2022
checked unit found the vent in the wall stopped up the customer will have the vent cleaned
We serviced a
JENN-AIR OVEN
Model JJW3430DP03
Near Houston, TX 77024
jerrell
Job Details: 03/18/2022
Need to order.; ordrng 1 W11102218 (Ui control)
We serviced a
WHIRLPOOL WASHER
Model WFW8300SW0
Near Rosenberg, TX 77471
raul
Job Details: 03/18/2022
Replaced belt
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Montgomery, TX 77356
james
Job Details: 03/18/2022
Checked unit and replaced shorted control and vent fan. Ran test cycle and unit checks ok.AUTHO # M11W1Q1DPL1
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Houston, TX 77081
ben
Job Details: 03/18/2022
order parts; ordrng 1 2315549 (motor evaporator) and 1 2169142 (fan blade)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Richmond, TX 77406
raul
Job Details: 03/18/2022
The evaporator is still freezing i called techline. They mention that the service kit was the last thing we can do. SR# 7733213330
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Houston, TX 77081
ben
Job Details: 03/18/2022
checked unit replaced broken spring
We serviced a
WHIRLPOOL OVEN
Model WOC54EOAB02
Near Montgomery, TX 77356
james
Job Details: 03/18/2022
Checked unit and found unit to be set on celsius. Changed to fahrenheit. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near League City, TX 77573
chris
Job Details: 03/18/2022
Removed ice and cleared drain so that water can drain into water tray. Also adjusted condenser as it was making vibration noise
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE334GPS0
Near Montgomery, TX 77356
james
Job Details: 03/18/2022
Do not order parts at this time. Customer will call office if repairs are wanted.2wgt; ordrng 1 W11120155 (control-elect) and 1 W11178672 (pump&motor) and 1 W11175771 (valve-inlt) and 1 WPW10195039 (float switch)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Houston, TX 77027
ben
Job Details: 03/18/2022
replaced shorted led module. bottom leftand middle right in the frig and left module in the frezer; used 3 W11462342 (MODULE) from stock
We serviced a
WHIRLPOOL DISPOSAL
Model GC2000XES
Near Houston, TX 77041
jerrell
Job Details: 03/18/2022
Gc2000 need to replace ; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Houston, TX 77098
ben
Job Details: 03/18/2022
checked unit adjusted the tub and basket and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Park Row, TX 77493
martin
Job Details: 03/18/2022
"Needs ice maker,water valve and control board ; ordrng 1 W10873791 (Ice maker) and 1 WPW10179146 (Water valve) and 1 W11212392 (Control board)"
We serviced a
WHIRLPOOL WASHER
Model WTW8120HC0
Near Sugar Land, TX 77478
roosevelt
Job Details: 03/18/2022
replacd bad parts
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Tomball, TX 77377
gary
Job Details: 03/18/2022
"Ran diagnostics, cleared codes. Customer advised on excess sudds and washer cleaner functions. Unit checked ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Sugar Land, TX 77498
roosevelt
Job Details: 03/18/2022
replaced icemaker
We serviced a
AMANA DRYER
Model NED4655EW1
Near Sugar Land, TX 77478
roosevelt
Job Details: 03/18/2022
checked and no airflow customer needs to have vents cleared out
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Houston, TX 77074
derrick
Job Details: 03/18/2022
Reschedule sent pics to tech line; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW6600SW
Near Sugar Land, TX 77479
roosevelt
Job Details: 03/18/2022
checked and bad suspension
We serviced a
WHIRLPOOL DRYER
Model MEDP575GW0
Near Houston, TX 77035
derrick
Job Details: 03/18/2022
Order parts; ordrng 1 W10841144 (Motor) and 1 WPW10349492 (Blower)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bellaire, TX 77401
derrick
Job Details: 03/18/2022
S17304. Replaced defective heater and checked operation of unit ok; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Houston, TX 77025
derrick
Job Details: 03/18/2022
Order parts; ordrng 1 W10554251 (Basket)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB0
Near Atascocita, TX 77346
Louis R
Job Details: 03/18/2022
order parts listed; ordrng 1 W11517959 (element) and 2 W11171119 (elmnt-surf)s and 1 W11047722 (elmnt-surf) and 1 WPW10434452 (switch-inf) and 2 WP3149404 (switch-inf)s and 1 WP3149400 (switch-inf)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, TX 77057
jerrell
Job Details: 03/18/2022
Need to order ; ordrng 1 W11117906 (Dispenser) and 1 2220458 (Coupling)
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ06
Near Atascocita, TX 77346
Louis R
Job Details: 03/18/2022
"display not working. replaced electronic controls, retest ok."
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Tomball, TX 77375
gary
Job Details: 03/18/2022
"Replaced main control assembly in unit, all functions checked ok at this time"
We serviced a
KITCHENAID ICEMAKER
Model KUIX335HPS01
Near Houston, TX 77024
jerrell
Job Details: 03/18/2022
Ran diagnostics reset controls all test normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS
Near Katy, TX 77493
martin
Job Details: 03/18/2022
Inspected DW and found water hose connection loose. Tightened and secured properly. Tested and no leaks found. Customer satisfied with results
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFM2
Near Katy, TX 77493
martin
Job Details: 03/18/2022
"Ran diagnostics and everything checked out, draining properly and no leaks found. Asked customer to monitor proper loading and call back if issue continues"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77063
jerrell
Job Details: 03/18/2022
Reinstalled drain pump all test normal
We serviced a
WHIRLPOOL RANGE
Model RED4516FW0
Near Magnolia, TX 77354
gary
Job Details: 03/18/2022
"Replaced complete drive motor, timer and fuse. All functions checked ok at this time"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS0
Near Magnolia, TX 77354
gary
Job Details: 03/18/2022
"Replaced main control board in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Magnolia, TX 77354
gary
Job Details: 03/18/2022
Unable to reach customer will need RS; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Rosenberg, TX 77469
raul
Job Details: 03/18/2022
Replaced suspension rods
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Katy, TX 77494
martin
Job Details: 03/18/2022
Needs control board and freeze fan with thermistor ; ordrng 1 W11224256 (Control board) and 1 W11224591 (Freezer fan motor with thermistor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Katy, TX 77494
martin
Job Details: 03/18/2022
"Called tech support to document SR# 7733213605Customer complaint is that water flow is too noisy. Original problem was that not enough water was coming out dispenser. Replaced dual water valve and water flow is no longer an issue. To me sounds normal steady flow,not too low not too high. Now customer complaint is that its too noisy due to more water flow. Already ready replaced dual water valve and reservoir. Per tech support if customer still not satisfied to give SR# and have them call whirlpool."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Missouri City, TX 77459
roosevelt
Job Details: 03/18/2022
called tech line and spoke with adrian and advised that customer move small center shelf to half way per engineers with tech line said by changing any parts will not change anything.... sr# is 7733215234
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM0A
Near Katy, TX 77449
jerrell
Job Details: 03/18/2022
Installed doors ran test all operations normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Missouri City, TX 77459
roosevelt
Job Details: 03/18/2022
replaced bad evap. harness motor
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Stafford, TX 77477
roosevelt
Job Details: 03/18/2022
replaced bad harness
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Conroe, TX 77301
james
Job Details: 03/18/2022
Order part reschedule with customer; ordrng 1 W11546935 (ICEMAKER)
We serviced a
WHIRLPOOL KITCHEN
Model WDT730PAHZ0
Near Houston, TX 77089
chris
Job Details: 03/18/2022
Found loose door stud. Reinstalled loose door stud. Unit is now working as intended no leaks at this time