Found cam worn out and not agitating. Removed and replaced cam assembly. Checked operation ; used 1 W10721967 (Cam) from stock

Checked unit and replaced shorted icemaker with e2 code. Unit cycled and filled in diagnostics. Unit checks ok.; used 1 W11658802 (ICEMAKER) from stock

Checked unit and adjusted door gasket to create proper seal. Ran test cycle and unit checks ok and no leaks detected.Advised customer the importance of using rinse aid and quality dishwasher detergent and not to use liquid dish soap.

"Order parts reschedule with customer. Replaced shorted sensor and also need control f3e0; ordrng 1 W11764616 (CNTRL-ELEC), used 1 WPW10181986 (SENSOR) from stock"

part order; ordrng 1 WP2315539 (motor-evap)

Called tech spoke with Jeremy Ran all test on unit for a jeremy to replace the inverter part # is w11675965 per customer dont wont ANY PARTS INSTALLD ON UNIT because it has never worked calling bet buy for a replacinment

Part order due to loud rattle noise in spin cycle.; ordrng 4 W10314171 (Rollers)s and 1 W10837240 (Pulley) and 1 661570v (Belt) and 1 Wp697772 (Blower)

Part order due to unit not spinning basket motor stalled out.; ordrng 1 W10677723 (Motor) and 1 W11162560 (Capacitor)

Part order due to basket not spinning. Unable to enter spin cycle.; ordrng 1 W10211259 (Lower harness) and 1 8575214 (Support system)

Closing out for trip and diagnostics. Once unit was defrosted operations ran correctly.

Part order for pump assembly due to leak in cycle.; ordrng 1 99001068 (Pump sump)

Installed new lower harness due to unit not draining. Operations are now correct.

Part order for control due to faulty relay on ACU board.; ordrng 1 W11369662 (Control)

Ordering control; ordrng 1 W11578563 (Control)

hecked unit out vent was stoped up cousing long dry times cust to get vent cleaned

bad icemaker; ordrng 1 w11700250 (icemaker)

Unit needs control board1(800)253-1301; ordrng 1 W11325559 (Control)

Replaced faulty fan. Unit is now working as intended no issues at this time

Removed ground wire from back at power cord. Set oven to bake at 500 degrees for 30 minutes. Reattached ground wire and tested.

"F7E1 F2E3 Upon arrival and after diagnosing I noticed the error codes and the unit would not spin in diagnostic cycle. I then replaced the actuator and the capacitor. the unit began to work properly, It passed a diagnostic with no issues. ; used 1 W11481722 (ACTUATOR), and 1 W11395618 (CAPACITOR) from stock"

part order 2 man 3 wait with je stacked unit; ordrng 1 w11682061 (control) and 1 w11449075 (harness) and 1 w11314664 (heater)

Checked unit and found lamp on underside of unit to be open. Advised customer the lamp is a consumable part. Unit checks ok.

Checked unit found bad water valve an broken slider ; ordrng 1 W10734521 (Slider)

Customer complaining that oven temperature is off and burning food. Removed and replaced both control boards and sensors. Checked operation

Found user interface not responding. Removed wire harness from user interface and reconnected wire. Unit is working fine

Upon arrival i was replacing part. But new control board was different. Will have to reorder part for constantly draining.; ordrng 1 W11607637 (Control Board)

Unit blower is supposed to come on every time microwave is used. Normal operation. I did not see a vent on outside of the house. Customer needs to call builder to have vent checked

Ordering parts ; ordrng 1 W11627413 (Control board) and 1 W11643701 (Wire harness) and 1 W11399437 (Drain pump)

"Ran diagnostic, found possible leak at rc evaporator. Sending quote for approval to replace seal system. ; ordrng 1 W10832994 (Compressor) and 1 WPW10608485 (Fc evaporator) and 1 WPW10143759 (Drier uv) and 1 W11492867 (Rc evaporator)"

dried water from water sensor tray and tightened loose and leaky water line and ran test cycle. test ok

replaced faulty icemaker for e5 error code and reset control board and ran harvest and fill test. test ok; used 1 W11658802 (ICEMAKER) from stock

"F5E3Upon arrival and after diagnosing, I noticed the error code had to do with a latch issue. Will order parts. ; ordrng 1 W11549931 (CONTROL BOARD) and 1 W11565030 (LATCH)"

I replaced water dispenser and reservoir pump.

"I called the customer in the morning to provide a time frame for the service. The customer informed me that the unit is functioning properly and has no issues, as per Mrs. Therefore, I can close the ticket and complete the service."

Checked unit fou dent on left side panel ; ordrng 1 W10816993 (Left side panel)

Leaking at circulating pump. Ordering new sump. Remaining balance 363.52; ordrng 1 W11178672 (Sump)

Found vent restricted. Repaired and checked operation ok

Replaced compressor and repaired leak on evaporator and checked operation ok

"Upon arrival And after diagnosing, I noticed that the console was peeling will need a new part. ; ordrng 1 W11460908 (CONSOLE) and 1 W11632709 (PANEL u/i) and 1 W11627526 (HARNESS)"

Replaced shorted burner unit checks ok

Defective compressor reordered; ordrng 1 W11580057 (Compressor)

"Unit control board is not working correctly and compressor is locked up. Estimate comp $355.26. Evap $165.58 control $220.65 labor $600.00 house call $149.95 tax $123.04 =$1,614.48 customer says they have extended warranty. They will call them."

Order parts ; ordrng 1 W10464673 (Motor)

checked unit out ran unit to 350 unit had good temps unit checked out

order part; ordrng 1 W11620706 (control panel)

reset breaker and rebooted control board and checked all operations. ck ok

Found faulty valve part order ; ordrng 1 W11165546 (Valve)

Replaced bad main board

No power at all; ordrng 1 W11314470 (Console) and 1 W11461188 (Control) and 1 W10693363 (Fuse) and 1 280148 (Cut off) and 1 W10396034 (Motor) and 1 W11233966 (Switch assembly)

"Ran diagnostics, ordering replacement evap motor assembly and bringing out data loggers for temperature readings.; ordrng 1 W11631626 (Evap motor)"

Unit has been exchanged

"Inspected and found motor pulley spinning but not turning Also belt is about to tear apart, will order new one Will also need cut off and thermal fuse ; ordrng 1 279827 (Motor) and 1 341241 (Belt) and 1 W10900067 (Cut off) and 1 WP3392519 (Thermal fuse)"

checked unit out glass was broke on bulb got glass out put new bulb in unit checked out; used 1 W11520384 (BULB) from stock

Checked unit out belt was not on clutch and motor put belt back on unit working as designed

adjusted simmer flames on all burners and checked operations. ck ok

replaced broken left rear leveling leg and releveled unit and checked operation. ck ok; used 1 W11025920 (LEVELING FEET) from stock

Upon arrival i diagnosed unit. After inspection noise coming from debris inside blower wheel. I removed plastic in blower wheel. I tested unit afterwards no more noise out of the norm. Unit is working as designed.

Customer approved parts. ; ordrng 1 WPW10300022 (ICE MAKER) and 1 W10838084 (ICE MAKER HARNESS)

Closing out for trip and diagnostics.

Found blower motor wire loose connection

Unable to source parts

Replaced thermostat from stock ; used 1 WP661566 (DW Thermostat) from stock

"Diagnosed dryer not heating properly. Cleared lint obstruction between blower and vent duct leaving the home, blocking airflow. Operations are now correct."

replaced broken lid strike and checked operations. ck ok; used 1 W10837741 (STRIKE) from stock

Closing out for trip and diagnostics. Unit will be replaced.

reattached loose drain pump connection - tested operating as normal

Ran diagnostics. Found disposal plug in. Customer will get plumber.

Adjusted vent baffle all tested normal.

"Uninstall and reinstall - replaced mag, trans and diode - operating as design"

"Part failure - reorder spring, hinges and bushings ; ordrng 2 WPW10337934 (Spring)s and 2 WP8268990 (Bushing)s and 1 W11612303 (Door Hinge) and 1 W11612302 (Door Hinge)"

"ran diagnostics test cycle, unit able to engage and disengage basket as normal, no error code or part failure - operating as design"

Replace damper control and tested - working as design

"Upon arrival costumer experienced a noise while spin, after diagnosing, it will need a blower wheel, a motor, and a belt. ; ordrng 1 279827 (Motor) and 1 341241 (Belt) and 1 WP694089 (Blower wheel)"

"Upon arrival, I tested control board for voltage to see if the pump n motor was receiving power, it was not and the fuse was open, it will need a control board and pump n motor. ; ordrng 1 W10866116 (Control board) and 1 WPW10455261 (Pump n motor)"

"Both of the convection fans in the big oven section are just constantly running without even turning the unit on and there is an electrical burning smell coming from the unit after the fans run for a few minutes then once I turn the oven on and ran it for about two minutes and It started getting warm. The smell started to increase. I turned on the oven light on the panel and then the oven light would not turn off, but the button was still clicking and making the noise that I was hitting the button, but would not turn the light off. Need to replace the main control boards along with both convection fans.; saved tckt"

"F7E4 basket re-engagement failureF6E3 ACU Lost communication to the MCU F0E5 Off-balance load picked up during diagnostic cycle with nothing in itChecked underneath the washer due to loud grinding noise, the stater is rubbing on the rotor, and the magnets have created a black dust around the frame of the unit and the transmission is also dripping water/oil Need to replace everything from top to bottom main control board, spin basket, outer tub, transmission, slider, stater, rotor, and the drain pump Spain or not so corroded, most likely wont come off ; ordrng 1 W11266006 (Main control) and 1 W11094304 (Tub ring outer) and 1 W10625252 (Agitator screw) and 1 W10834917 (Agitator plate) and 1 W11178227 (Spin basket) and 1 W11183985 (Spanner nut) and 1 W11219115 (Outer tub) and 1 W11187091 (Suspension rods) and 1 W11130936 (Lower wire harness) and 1 W11089264 (Drain pump filter) and 1 W11185701 (Transmission) and 1 W11218170 (Transmission washer) and 1 W10006483 (Stater) and 1 W10905022 (Clutch) and 8 W10644129 (Stater screws)s and 1 W10905025 (Slider) and 1 W10006482 (Stater cover) and 1 W11263349 (Drain pump) and 1 W11096267 (Water valve) and 1 W10921681 (Cleaner wipes)"

"Washing machine user interface is not powering on to click any of the buttons or to do anything check the wall plug polarity is good and have 120 V and theres 120 V going in to the board both of the yellow lights on the user interface and main control are both on, but theres no functions happeningNeed to replace the main control board along with the user interface and the lid strike because it is brokenNeed to see if customer would like to follow through with repairs subtract what he has already paid off of the total cost of the ticket; ordrng 1 W11479877 (Main control board) and 1 W11130428 (Panel user interface) and 1 W11091027 (Lid strike)"

"Right burner knob was working properly on and off, but when it was at its home position of off, it was not lined up. It was crooked, so I had to take the front panel off along with all the burner knobs and housings and adjust the gas valve position after putting everything back together the burner knob works properly and is sitting flush and its position with all the other knobsAll operations OK unit operating properly now"

"Installed the parts ran the unit through a diagnostic cycle all operations OK it is operating as design now all of the wires have plenty of slack and I also advised the customer to make sure shes not overloading the unit causing it to shake more than it should so that the wires dont have a chance of breaking or pulling too tight, causing them to snap when it shakes"

"Lower dish rack, broken need to order a new lower dish rack assemblyPlastic pieces used to make the rack adjustable broke off; ordrng 1 W11544445 (Lower dish rack assembly)"

"Top left RC light is the only light ON when checking DC voltage we have 19.56When checking the light under the top left one only had 8 DC VWhen checking the one on ceiling above the top left light had 6 DC VChange out all of the lights with modules off of Truck stock and there is no difference Then went around and checked voltage again, and the only light that had any power coming out of it was the top left light, which was the jumper from the freezer to the refrigerator compartment. Then from there there was no voltage on any of the other lights. They were all reading zero therefore the wire harness circuit for the refrigerator compartment LED lights are broken, causing the circuit not to be complete and the lights not to work and the inner LED light wire harness inside the cabinet is not serviceable"

Found faulty manifold part order ; ordrng 1 W11652258 (Manifold)

"Found faulty control, Dsi board and igniter part order ; ordrng 1 W11620570 (Control) and 1 W11162730 (Dsi board) and 1 W11524031 (Igniter)"

Fixed freezer gasket.

Replaced worn out idler & supports. ; used 5 Wpw10314173 (Supports) from stock

Replaced control.

Replaced bad drain pump.

Replaced housing & pipe. Unit still making noise. Per Techline the noise is normal operation. SR# 7741579171

NOT A CALLBACK. F8E1 ERROR IS A COMPLETELY DIFF ISSUE. replaced inlet housing/valve. unit tested ok. again advised cust on load size and capacity.

replaced control PCB. per special projects S153EB. unit tested ok.

Diagnosed unit and found leak in the evaporator ordered part covered under 5 year warranty ; ordrng 1 W11035765 (Evaporator) and 1 W10756020 (Compressor)

Customer called me to let me know unit was working called tech line to document File#7741701416

Diagnosed unit and found shorted inverter and bad door seal cust will think about it and call us back

Diagnosed unit and found no functional error or codes unit have a rattle sound checked all screws tub and drum possible outter cavity unit checksnok

Checked unit found broken belt drive ; ordrng 1 341241 (Belt)

Replace part unit tested properly cleaned blower

Checked unit found broken shield an belt is ripping in pieces ; ordrng 1 W11409708 (Shield) and 1 W11239857 (Belt)

Replace part unit tested properly advised customer to replace water filter SR#7741705490

Checked unit found error code for bad Tachometer Missing or Wrong Signal F7E1; ordrng 1 W11026785 (Drive motor)

Replace part unit is now cooling