We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Houston, TX 77066
Gary L
Job Details: 10/04/2023
Reschedule ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Friendswood, TX 77546
chris
Job Details: 10/04/2023
Assisted tech cd
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Spring, TX 77389
Gary L
Job Details: 10/04/2023
Found ice on refrigerator compartment evaporator coil. Removed and replaced evaporator cover. Checked operation
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Mont Belvieu, TX 77523
ricky
Job Details: 10/04/2023
"elderly authoritis having hard time setting unit, checked ok"
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near Baytown, TX 77521
ricky
Job Details: 10/04/2023
new parts bad; ordrng 1 w11032875 and 1 w11553774 and 1 w11557402
We serviced a
MAYTAG RANGE
Model MGR7700LZ4
Near Baytown, TX 77521
ricky
Job Details: 10/04/2023
found and replaced cracked parts
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Magnolia, TX 77354
kayla
Job Details: 10/04/2023
All operations are correct. Explained functionality. Customer aware unit working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Magnolia, TX 77354
kayla
Job Details: 10/04/2023
Ran diagnostics. No rinse aid fell through. Ordering parts. Two wgt; ordrng 1 WPW10671905 (Dispenser asy) and 1 W10906426 (Ctrl elec)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Magnolia, TX 77354
kayla
Job Details: 10/04/2023
Replaced parts. Spoke to Andrew techline SR# 7737482228Authorization: TPB118381.5
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Tomball, TX 77375
kayla
Job Details: 10/04/2023
"Possible restrictions in evaporator.. semi frost patterns. Sealed system repair needed. Four wgt, two tech with DO; ordrng 1 W11546692 (Evaporator) and 1 W11635510 (Compressor) and 1 R600a and 1 Lockringtool"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Tomball, TX 77375
kayla
Job Details: 10/04/2023
"Beveled metal on Saft and ice bin from ice/frost build up. Found temperatures from freezer to be negative 11 or colder. Explained to customer thermostats and to adjust settings per convenience for ice maker and dispenser to work properly. Customer OK.Tested all ops for thermistors l ice box fan, fill tube, valve inlet, and fill tests.. all operations are correct. Needs new shaft and ice bin. Estimate: 149.95 service fee, 35 labor, 275.03 ice bin, 21.73 shaft, 39.74 tax, 521.45 total. Customer paid service fee. ; ordrng 1 W11228132 (Shaft) and 1 W10911314 (Ice container)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Tomball, TX 77375
kayla
Job Details: 10/04/2023
SAME PART DEFECTIVE. ordering part. ; ordrng 1 W11620481 (Ctrl elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Spring, TX 77381
kayla
Job Details: 10/04/2023
Door switch is glued into cabby by factory. Cannot replace part. Spoke to Andrew techline.. SR# 7737482050 non repairable.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Houston, TX 77086
Osiel
Job Details: 10/04/2023
"unit need gearcase, washplate, cam, motor ; ordrng 1 w10752283 (washplate) and 1 w11449840 (gearcase) and 1 w11481722 (actuator) and 1 w11026785 (motor) and 1 w11239857 (belt) and 1 w10721967 (cam)"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Conroe, TX 77301
james
Job Details: 10/04/2023
Checked unit and found power to be L1 0volts L2 124volts and L1&L2 0volts also checked at outlet. Advised customer to contact an electrician to have supply issue corrected. Customer advised retailer gave a $70 credit for the cosmetic issue on the door and front panel.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Shenandoah, TX 77384
james
Job Details: 10/04/2023
Order parts reschedule with customer. These parts are missing from unit; ordrng 1 W11598202 (VENT-OVEN) and 2 WPY706189 (screw)s and 1 W11598135 (TRIM)
We serviced a
AMANA WASHER
Model NED4655EW1
Near Shenandoah, TX 77384
james
Job Details: 10/04/2023
Checked unit and repaired loose connection at start switch. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Rosharon, TX 77583
roosevelt
Job Details: 10/04/2023
checked and ajusted blower and dl auth# is w18v0b1nl2
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPA01
Near The Woodlands, TX 77380
kayla
Job Details: 10/04/2023
"CUSTOMER WILL HAVE TO GET ELECTRICIAN TO SEPARATE THIS UNIT ON A SEPARATE CIRCUIT AND CUSTOMER IS AWARE WE WILL NOT REPLACE PARTS UNTIL THEY FIX THIS. CUSTOMER WILL ALSO REMOVE TRIM AROUND UNIT , WE ARE NOT RESPONSIBLE FOR DAMAGES. UNIT IS BOXED IN AND IS NOT RECEIVING AIR FLOW, CAUSING OVERHEAT AND NOT ALLOWING MUCH ICE PRODUCTION. CUSTOMER AWARE THIS IS NOT OK AND THEY WILL FIX THIS."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, TX 77583
roosevelt
Job Details: 10/04/2023
checked and all opperation worked as designed
We serviced a
WHIRLPOOL STACK UNIT
Model WETLV27HW2
Near Houston, TX 77045
roosevelt
Job Details: 10/04/2023
bad control dl auth# w18ux40nl2 and for unit 2417; ordrng 1 w11629601 (control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Sugar Land, TX 77498
roosevelt
Job Details: 10/04/2023
bad door; ordrng 1 W10815701 (dor-fip ss) and 1 W10839793 (nameplate)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Richmond, TX 77406
raul
Job Details: 10/04/2023
replaced pump and motor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Houston, TX 77019
levis
Job Details: 10/04/2023
order parts; ordrng 1 w11558182 and 1 w11650661 and 1 W10384183 (thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Missouri City, TX 77459
roosevelt
Job Details: 10/04/2023
replaced bad compressor
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Missouri City, TX 77459
roosevelt
Job Details: 10/04/2023
checked and ajusted cover on the motor and all function ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Conroe, TX 77303
james
Job Details: 10/04/2023
Checked unit and found leak at didpenser. Reset dispenser and bracket in door and ran test cycle. Unit checks ok and no leaks detected.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Conroe, TX 77303
james
Job Details: 10/04/2023
Checked unit and replaced shorted control boards and UI. Ran auto test checked ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Houston, TX 77004
levis
Job Details: 10/04/2023
checked unit reconnected the brown wire to the defrost heater and checked operation
We serviced a
WHIRLPOOL OVEN
Model KODE300ESS05
Near Montgomery, TX 77356
james
Job Details: 10/04/2023
Order parts reschedule with customer; ordrng 1 W11610133 (FUSE-THRML)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Houston, TX 77079
jerrell
Job Details: 10/04/2023
Installed leds ran test all operations normal.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, TX 77583
derrick
Job Details: 10/04/2023
Replaced stripped gear and cam and checked operation of unit ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Arcola, TX 77583
derrick
Job Details: 10/04/2023
Replaced shorted control and capacitor and checked operation of unit ok
We serviced a
WHIRLPOOL WASHER
Model MVWC425BW0
Near Houston, TX 77007
Louis R
Job Details: 10/04/2023
Found bad drain pump & control. Customer will replace unit.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77002
Louis R
Job Details: 10/04/2023
Fixed rubbing blower housing
We serviced a
KITCHENAID RANGE
Model KSDB900ESS1
Near Spring, TX 77382
kayla
Job Details: 10/04/2023
"Replaced part. Ran ops. All operations are correct now. Customer paid balance, 259.23 with Check # 935"
We serviced a
WHIRLPOOL1299] RANGE
Model WOS51EC0HS
Near Fulshear, TX 77441
martin
Job Details: 10/04/2023
Needs outer door and badge ; ordrng 1 W11600322 (Outer door) and 1 W11178521 (Badge)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Fulshear, TX 77441
martin
Job Details: 10/04/2023
Replaced parts list
We serviced a
KITCHENAID COOKTOP
Model KCGD500GSS05
Near Fulshear, TX 77441
martin
Job Details: 10/04/2023
Needs knobs and bezels ; ordrng 4 W11620703 (Control bezels)s and 1 W11084044 (Fan knob) and 5 W11240529 (Bezels)s
We serviced a
JENN-AIR COOKTOP
Model JGCP548HL00
Near Fulshear, TX 77441
martin
Job Details: 10/04/2023
Replaced parts list
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Richmond, TX 77406
martin
Job Details: 10/04/2023
Assisted RY
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Houston, TX 77076
Gary L
Job Details: 10/04/2023
Ordering parts ; ordrng 1 W11130362 (Suspension) and 1 W10752719 (Spin basket)
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Richmond, TX 77406
raul
Job Details: 10/04/2023
"replaced magnetron, capacitor, diode, control, and transformer"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Spring, TX 77373
leonard
Job Details: 10/04/2023
assisted Donnie
We serviced a
KITCHENAID ICEMACHINE
Model KUIX535HA01
Near Houston, TX 77005
levis
Job Details: 10/04/2023
cleanede the unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Houston, TX 77024
jerrell
Job Details: 10/04/2023
Adjusted door ran test all test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Houston, TX 77024
jerrell
Job Details: 10/04/2023
Need to order ; ordrng 1 W11508229 (AIR-TOWER) and 1 W11087463 (DAMPER) and 1 WPW10314204 (HOUSING)
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH
Near Spring, TX 77379
Gary L
Job Details: 10/04/2023
Adjusted door gaskets and checked compressor for noise. customer claim unit is noisy. Could not duplicate noise. Reset control
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Spring, TX 77379
Gary L
Job Details: 10/04/2023
Ordering parts ; ordrng 1 W11517959 (Burner) and 1 Wpw10434452 (Switch)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Pearland, TX 77584
chris
Job Details: 10/04/2023
Found faulty control and lid latch part order ; ordrng 1 W11513246 (Control) and 1 W11513248 (Lid latch)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAHM0
Near Houston, TX 77005
levis
Job Details: 10/04/2023
checked unit the unit needs the control replaced the customer will call back to repair part275.95 serv/lab.289.95 tax 29.87 tol. 595.77
We serviced a
WHIRLPOOL WASHER
Model MVM4505MW0
Near Houston, TX 77005
levis
Job Details: 10/04/2023
replaced shorted actuator; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL KITCHEN
Model WRS325SDHZ05
Near Bellaire, TX 77401
levis
Job Details: 10/04/2023
order part; ordrng 1 W11284458 (icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Bellaire, TX 77401
levis
Job Details: 10/04/2023
replaced stopped up filter housing
We serviced a
JENN-AIR COOKTOP
Model CVGX2423B
Near Houston, TX 77081
levis
Job Details: 10/04/2023
checled unit removed liner mats from around the burners
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77096
levis
Job Details: 10/04/2023
order parts; ordrng 1 W10832994 (compressor) and 1 W10626970 (tube) and 1 W10143759 (drier (service)) and 1 w11492867
We serviced a
MAYTAG WASHER
Model MED7230HW3
Near Houston, TX 77024
jerrell
Job Details: 10/04/2023
Installed listed parts all test normal.
We serviced a
WHIRLPOOL DRYER
Model CGD9160GW2
Near Houston, TX 77057
jerrell
Job Details: 10/04/2023
Installed listed parts all test normal.
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Tomball, TX 77375
gary
Job Details: 10/04/2023
"Ran diagnostics, replaced all LED modules per Special Project S84638 - all functions checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Magnolia, TX 77354
gary
Job Details: 10/04/2023
Replaced complete dispenser assembly in unit and customer advised on functions. Checked ok at this time
We serviced a
WHIRLPOOL RANGE
Model JGCP436HL00
Near Manvel, TX 77578
chris
Job Details: 10/04/2023
Unit was replaced
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Tomball, TX 77375
gary
Job Details: 10/04/2023
"Performed complete sealed system repair in unit, added die dryer and recharged system. All functions checked ok at this time. Customer advised on monitoring temperatures."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Santa Fe, TX 77517
chris
Job Details: 10/04/2023
Found faulty shifter part order ; ordrng 1 W11481722 (Shift actuator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV07
Near Houston, TX 77088
Louis R
Job Details: 10/04/2023
Bad ice maker & plug; ordrng 1 W11548539 (Baffle) and 1 W11548540 (Ice maker) and 1 Wpw10515763 (Roller) and 1 W11563716 (Harness)
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Alvin, TX 77511
chris
Job Details: 10/04/2023
Replaced faulty agitator. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Alvin, TX 77511
chris
Job Details: 10/04/2023
Found faulty Dsi board part order ; ordrng 1 W10860916 (Dsi board) and 1 W11620680 (Control)
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Tomball, TX 77375
gary
Job Details: 10/04/2023
Unable to reach customer. Will need RS; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Tomball, TX 77375
gary
Job Details: 10/04/2023
"Spoke with customer, will need to reschedule tech to pre Id complete dispenser housing ; ordrng 1 W11614513 (Drawer)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Houston, TX 77056
jerrell
Job Details: 10/04/2023
Unit not accessible due to the install the legs are shimmed improperly to where if the unit was to be pulled out it can causes possible damage to the unit or the surrounding cabinets.; O-emld tckt
We serviced a
JENN-AIR COOKTOP
Model JGCP548HL00
Near Fulshear, TX 77441
raul
Job Details: 10/04/2023
assisted MY
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS02
Near Houston, TX 77064
Gary L
Job Details: 10/04/2023
Found faulty thermistor to refrigerator compartment evaporator. Removed and replaced evaporator cover. Checked operation and function
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Baytown, TX 77521
ricky
Job Details: 10/04/2023
need cnts; ordrng 1 w11374900 and 1 w11428994 and 1 w10677723
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Baytown, TX 77520
ricky
Job Details: 10/04/2023
need cnt; ordrng 1 w10682535 and 1 w11578563
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near La Porte, TX 77571
ricky
Job Details: 10/04/2023
found and corrected loose compression fitting
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Pasadena, TX 77505
ricky
Job Details: 10/04/2023
could not duplicate noise
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77023
ricky
Job Details: 10/04/2023
found and replaced short
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Richmond, TX 77406
raul
Job Details: 10/04/2023
After uninstalling we notice unit has old rails. Will need updat rails; ordrng 1 w11312201 (bottom trim) and 2 w10420960 (Bottom Spacer)s and 1 w11394925 (Hardware bag)
We serviced a
WHIRLLPOOL REFRIGERATOR
Model KRFC302ESS00
Near Houston, TX 77024
Louis R
Job Details: 10/04/2023
Replaced filter house. Used consumer stock
We serviced a
KITCHENAID RANGE
Model KCGS956ESS05
Near Houston, TX 77007
Louis R
Job Details: 10/04/2023
Order caps. ; ordrng 1 W10831828 (Caps)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Houston, TX 77007
Louis R
Job Details: 10/04/2023
Fixed drain hose
We serviced a
WHIRLPOOL DRYER
Model WGD5605MW0
Near Houston, TX 77084
jerrell
Job Details: 10/04/2023
Installed listed parts all test normal.
We serviced a
MAYTAG DRYER
Model MED7230HC2
Near Arcola, TX 77583
derrick
Job Details: 10/03/2023
Replaced shorted fuse and heater and checked operation ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Houston, TX 77002
Louis R
Job Details: 10/03/2023
Fixed element connection under unit
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near New Caney, TX 77357
leonard
Job Details: 10/03/2023
replaced broken hv diode and checked operations. ck ok; used 1 W11256462 (DIODE) from stock
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ00
Near Humble, TX 77346
leonard
Job Details: 10/03/2023
"replaced broken surface lamp housing and lamp and checked operations. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
AMANA RANGE
Model AGR4230BAB5
Near Houston, TX 77088
Louis R
Job Details: 10/03/2023
Fixed igniter connector
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Spring, TX 77386
donnie
Job Details: 10/03/2023
Repaired dryer door receiver. Operations are correct now
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC3
Near Houston, TX 77088
Louis R
Job Details: 10/03/2023
Fixed connection at control
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Fulshear, TX 77441
martin
Job Details: 10/03/2023
Will order wash plate and inspect if any debris inside next repair visit ; ordrng 1 W10902814 (Wash plate)
We serviced a
KITCHEN AID ICE MACHINE
Model KUID308HPS01
Near Sugar Land, TX 77478
derrick
Job Details: 10/03/2023
Order evaporator; ordrng 1 WPW10218037 (Evaporator)
We serviced a
JENN-AIR OVEN
Model JJW2830LL00
Near Magnolia, TX 77354
gary
Job Details: 10/03/2023
"Ran diagnostics, ordering main control and console assembly. Pending parts research ; ordrng 1 W11598133 (Console) and 1 W11448962 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Magnolia, TX 77355
gary
Job Details: 10/03/2023
"Ran diagnostics, all functions in unit checked ok at this time customer stating unit has to get unplugged and reset randomly unit quits cooling and or freezing items. Documented issues with tech line SR-7732448536"
We serviced a
WHIRLPOOL VENTHOOD
Model UVL6048JSS2
Near Houston, TX 77025
derrick
Job Details: 10/03/2023
Adjusted blower motor bracket and checked operation ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77089
chris
Job Details: 10/03/2023
Found loose connection at control board. Reinstalled loose connection. Unit is now working as intended no leaks at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Seabrook, TX 77586
anthony
Job Details: 10/03/2023
Needs parts; ordrng 1 W11620204 (Control) and 1 W11504919 (Control) and 1 W11504913 (Fan scroll)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Richmond, TX 77407
Allen
Job Details: 10/03/2023
Documented with safety sr#7737403041 leak is at wall connection from incoming gas line customer advised.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Houston, TX 77002
Louis R
Job Details: 10/03/2023
Found bad defrost ; ordrng 1 W11524469 (Control) and 1 12002355 (Thermistor) and 1 Wpw10128551 (Fan motor) and 1 W11524652 (Defrost)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS3315DHM06
Near Houston, TX 77041
jerrell
Job Details: 10/03/2023
Adjust and reinstalled auger the sugar motor ran test all operations normal.
We serviced a
JENN-AIR COOKTOP
Model JED3430GS01
Near Houston, TX 77345
donnie
Job Details: 10/03/2023
Helped LV pull and repair down draft cooktop
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, TX 77583
derrick
Job Details: 10/03/2023
Order control per tech lineConsumer wants unit replaced; ordrng 1 W11558182 (Control)