We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735FDHZ09
Near Spring, TX 77389
Joshua
Job Details:
07/24/2024
Ran diagnostic with techline SR-7739563320. Customer set to monitor cooling. All functions checked ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Richmond, TX 77406
martin
Job Details:
07/24/2024
Found dispenser motor stuckCleared motor and retested Working properly now
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Fulshear, TX 77441
martin
Job Details:
07/24/2024
Replaced CAM with truck stock ; used 1 W10721967 (CAM) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Brookshire, TX 77423
martin
Job Details:
07/24/2024
Replaced control board with truck stock ; used 1 W11620481 (Control board) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Brookshire, TX 77423
martin
Job Details:
07/24/2024
Replaced separator and UI
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS
Near Katy, TX 77494
martin
Job Details:
07/24/2024
Heated and allowed elements to finish curing Afterwards breaker stopped tripping
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Fulshear, TX 77441
martin
Job Details:
07/24/2024
Replaced timer and knob
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPM2
Near Pearland, TX 77581
chris
Job Details:
07/24/2024
Replaced faulty owi sensor. Unit is now working as intended no issues at this time
We serviced a
WHIRLPOOL OVEN
Model WFES3030RS0
Near Katy, TX 77493
martin
Job Details:
07/24/2024
Found bake element wire loose connection
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Spring, TX 77373
Osiel
Job Details:
07/24/2024
bad capacitor - replaced with truck stock and ran test cycle - working as normal ; used 1 w11428524 (Capacitor) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WRS315SDHM08
Near Missouri City, TX 77459
Edwin
Job Details:
07/24/2024
Upon arrival I diagnosed unit. After inspection noise coming from condensor lines vibrating. I added some insulation padding to help reduce noise. After adjustment. Unit is working as designed.
We serviced a
WHIRLPOOL RANGE
Model KFGC558JSS01
Near Houston, TX 77071
Jordan
Job Details:
07/24/2024
Per tech line #7735569072 unit is operating properly oven heats just fine. Customer is not satisfied with oven operations that are normal. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Missouri City, TX 77459
Edwin
Job Details:
07/24/2024
Upon arrival I diagnosed unit. After inspection Thermostat had a lose faulty connector. After reconnecting faulty connector. Unit is heating. Unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Houston, TX 77056
Louis R
Job Details:
07/24/2024
Fixed bellow.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Montgomery, TX 77356
james
Job Details:
07/24/2024
Checked unit and adjusted left door hinge. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Conroe, TX 77304
John
Job Details:
07/24/2024
checked unit out water line was pinched made unit right unit checked out
We serviced a
WHIRLPOOL VENTHOOD
Model UVL6036JSS2
Near Spring, TX 77386
george
Job Details:
07/24/2024
closed by customer. asi never contact to he.
We serviced a
WHIRLPOOL WASHER
Model MVW6500MW0
Near Dayton, TX 77535
Allen
Job Details:
07/24/2024
Corrected loose connection to latch assy ops normal on retesting
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS05
Near Missouri City, TX 77459
Edwin
Job Details:
07/24/2024
Upon arrival center burner not lighting. After inspection igniter connector had faulty connection. Removed connector and reconnected. After unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Brookshire, TX 77423
martin
Job Details:
07/24/2024
Customer is a senior customer and not fully aware of how to use machineShowed customer how to start and use Advised to also read use n care manual
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Katy, TX 77494
martin
Job Details:
07/24/2024
Found fill valve harness connection loose
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Porter, TX 77365
leonard
Job Details:
07/24/2024
adjusted refrigerator door hinge and releveled unit and checked operation. ck ok
We serviced a
WHIRLPOOL COOKTOP
Model WCG5030PS00
Near Katy, TX 77494
martin
Job Details:
07/24/2024
Found spark module wire connection loose
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW1
Near Sugar Land, TX 77479
Edwin
Job Details:
07/24/2024
Upon arrival I diagnosed unit. Customer stated unit shaking unleveled. I leveled unit adjusted legs ( Pictures attached). After adjustment unit is working as designed.
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPA01
Near Houston, TX 77063
jerrell
Job Details:
07/24/2024
Need to order ; ordrng 1 1901a (Drain pump)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Huffman, TX 77336
leonard
Job Details:
07/24/2024
adjusted and realigned door strike and checked operation. ck ok
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JS6
Near Hockley, TX 77447
gary
Job Details:
07/24/2024
Closing ticket
We serviced a
KITCHENAID MICROWAVE
Model KOEC530PSS
Near Spring, TX 77386
george
Job Details:
07/24/2024
console been replaced
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Woodloch, TX 77302
John
Job Details:
07/24/2024
checked unit out fixed door lock unit is correct now
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MS0
Near Rosharon, TX 77583
roosevelt
Job Details:
07/24/2024
bad control; ordrng 1 w11620481 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Houston, TX 77026
Sarom
Job Details:
07/24/2024
Need condenser and precooler; ordrng 1 W11189542 (precooling) and 1 W10904626 (condenser)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77084
Jordan
Job Details:
07/24/2024
"Installed new wheel, motor, pulley, and belt. Unit now operating correctly."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Richmond, TX 77469
Russell
Job Details:
07/24/2024
"replaced pump, and harness. unit tested ok."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Houston, TX 77002
Louis R
Job Details:
07/24/2024
Bad ui. ; ordrng 1 W11325580 (UI) and 1 W11549931 (ACU)
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS4
Near Cypress, TX 77433
dadrick
Job Details:
07/24/2024
Replace part unit unit tested properly
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Hockley, TX 77447
gary
Job Details:
07/24/2024
"Ran diagnostics, replaced complete harness and latch assembly in unit. All functions checked ok at this time"
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS01
Near Houston, TX 77003
Damarcus
Job Details:
07/24/2024
Replace defected evaporator
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Houston, TX 77006
Damarcus
Job Details:
07/24/2024
Found bake element needed to be heated up to burn moisture within the element working fine now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Houston, TX 77007
Damarcus
Job Details:
07/24/2024
Found unit working as design
We serviced a
WHIRLPOOL RANGE
Model WFG770H0FZ1
Near La Porte, TX 77571
Derrick
Job Details:
07/24/2024
Check unit to find customer had spilled something on top of the electro technician clean electrode and check operations unit is OK and now working as designed after cleaning the electrode this call was also documented with Whirlpool trade care. The service request is on the document pictures for this issue. This is a customer abuse; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WED95HEXW0
Near Houston, TX 77024
jerrell
Job Details:
07/24/2024
Installed bracket ran test all operations normal.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77053
roosevelt
Job Details:
07/24/2024
checked and reset unit and all function worked ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Sugar Land, TX 77479
roosevelt
Job Details:
07/24/2024
Checked in dishwashers working at design there's no thumping or knocking customers complaining about the way this unit is washing the spray em and spraying has designed there's no problem with the dishwasher all function worked as design called tpps and spoke with abtienna and was advised that unit is working as designed and not to go back out on this Situation file # is 7739525674
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508ESS1
Near Montgomery, TX 77356
james
Job Details:
07/24/2024
Need auth for Parts and 2X LABOR.Reschedule with customer upon approval of Parts and LABOR2 man w/ JP3wgt; ordrng 1 W11735041 (COMPRESSOR) and 1 WPW10534030 (valve-gas) and 1 WP2313624 (condenser) and 1 WPW10218037 (evaporator) and 1 W10913906 (coupler) and 1 W10843121 (filter dryer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near Houston, TX 77088
Gary L
Job Details:
07/24/2024
Removed and replaced control board and wire harness. Checked operation
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKW2
Near Houston, TX 77345
george
Job Details:
07/24/2024
tub been replaced.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LV5
Near Houston, TX 77345
george
Job Details:
07/24/2024
part to be order by asi.; ordrng 1 w11435659 (burn head)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Spring, TX 77373
Osiel
Job Details:
07/24/2024
the humming was coming from units evap motor which ones review operations it's working and sounding as normal. Working designed
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Missouri City, TX 77459
roosevelt
Job Details:
07/24/2024
replaced broken dispenser
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Houston, TX 77078
george
Job Details:
07/24/2024
"working normal , resident said it will be ok."
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Houston, TX 77082
Jordan
Job Details:
07/24/2024
Uninstalled and reinstalled bottom oven cover. Unit operating correctly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT104TFDB03
Near Houston, TX 77042
jerrell
Job Details:
07/24/2024
Need to order; ordrng 1 W11577965 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Missouri City, TX 77459
Edwin
Job Details:
07/24/2024
Upon arrival I diagnosed unit. After inspection did voltage and amps testing with techline. Everything operating normal. Customer has breaker or electrical issues. Unit is working as designed. SR# 7739565687.
We serviced a
JENN-AIR COOKTOP
Model JGCP436HL00
Near Cypress, TX 77429
Sarom
Job Details:
07/24/2024
2nd man helper
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Cypress, TX 77429
dadrick
Job Details:
07/24/2024
Replace parts unit tested properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Cypress, TX 77429
dadrick
Job Details:
07/24/2024
Replace part water now coming out but pressure is very low ; ordrng 1 W11172791 (Housing)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS
Near Richmond, TX 77469
Russell
Job Details:
07/24/2024
unit needs control.; ordrng 1 W11620481 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV06
Near Houston, TX 77044
george
Job Details:
07/24/2024
part to be order; ordrng 1 W11202789 (motor) and 1 w11573761 (shute) and 1 w11678273 (asemb)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Porter, TX 77365
leonard
Job Details:
07/24/2024
checked unit and found locked gearcase and leaky water valve and water damaged control and wiring. estimate for repair balance is $1.227.65. customer is contacting customer service for assistance.If not will not be cost effective to repair. do not order parts yet; ordrng 1 W11449840 (gearcase) and 1 W10721967 (drive pulley) and 1 W11026785 (motor-drve) and 1 W11481722 (actuator) and 1 W11626074 (control board) and 1 W11513255 (water valve) and 1 W11550891 (agitator) and 1 W11643701 (wire harness)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW
Near Arcola, TX 77583
roosevelt
Job Details:
07/24/2024
replaced blown cut off; used 1 279816 (CUTOFF) from stock
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near Porter, TX 77365
leonard
Job Details:
07/24/2024
replaced faulty control board and checked all operations. ck ok
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS00
Near Porter, TX 77365
leonard
Job Details:
07/24/2024
rebooted control board and checked all operations. ck ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Missouri City, TX 77459
Edwin
Job Details:
07/24/2024
Upon arrival I diagnosed unit. After inspection sparking noises are intermitent. Will need to order parts. ; ordrng 1 W11545871 (Transformer) and 1 W11574181 (Thermostat Fix) and 1 WPW10574736 (Capacitor) and 1 W11256462 (Diode) and 1 W11495561 (Magnetron) and 1 W10832024 (Magnetron Fix) and 1 WPLW11707984 (Fuse)
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ00
Near Missouri City, TX 77459
Edwin
Job Details:
07/24/2024
Upon arrival I replaced parts. Removed and reinstall unit. After replacement I turn unit on. Tested bake and broil to 350. Unit turn on and operating normal. Unit is working as designed.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS
Near Houston, TX 77057
jerrell
Job Details:
07/24/2024
Found that the unit have a restricted filter customer to replace filter
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW04
Near Houston, TX 77345
leonard
Job Details:
07/24/2024
order parts 3wgt; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer) and 1 w11506635 (coupling)
We serviced a
WHIRLPOOL FREEZER
Model WRV986FDEM01
Near Houston, TX 77345
leonard
Job Details:
07/24/2024
"replaced shorted power supply and ui panel and broken auger motor and chute and shaft and checked operations. ck ok; used 1 W10822606 (MOTOR), 1 W11347434 (chute), and 1 W11509548 (SHAFT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW
Near Rosharon, TX 77583
roosevelt
Job Details:
07/24/2024
Chick and clip blocked up Lint string Because the customer never cleaned a lent all functions worked OK now
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL05
Near Houston, TX 77339
leonard
Job Details:
07/24/2024
replaced broken freezer drawer glides and bracket and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Channelview, TX 77530
ricky
Job Details:
07/24/2024
found and replaced stalled comp
We serviced a
JENNAIR MICROWAVE
Model JMC2430DP00
Near Missouri City, TX 77459
roosevelt
Job Details:
07/24/2024
stuck key control panel needs replacing; ordrng 1 W11229663 (panl-cntrl)
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFE01
Near Houston, TX 77029
ricky
Job Details:
07/24/2024
need comp; ordrng 1 w11332033 and 1 w11506619 and 1 w11574641 and 1 w11506619 and 1 w11504447
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Richmond, TX 77469
Russell
Job Details:
07/24/2024
found evidence of active roach infestation. unit needs electronic control. due to roaches.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Booth, TX 77469
Russell
Job Details:
07/24/2024
adjusted burner caps and advised cust on aluminum foil around burners. unit tested ok.
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Sugar Land, TX 77479
Edwin
Job Details:
07/24/2024
Upon arrival I diagnosed unit. Unit was on and running. Unit was operating normal. I explain to customer control board sometimes have to be reset after power outages. Unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW
Near Sugar Land, TX 77479
Edwin
Job Details:
07/24/2024
Upon arrival I diagnosed unit. Only 1 error code found overload. I ran diagnostic cycle unit completed and pass diagnostic cycle. I made customer aware on overload. Customer was expecting more water on tub. No issues normal operation. Unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Sugar Land, TX 77478
Edwin
Job Details:
07/24/2024
Upon arrival I diagnosed unit. After inspection unit will need parts order. Not dispensing the ice. ; ordrng 1 W11347840 (Ice Container) and 1 W11202789 (Motor) and 1 WPW10258544 (Shaft) and 1 W10852956 (Spring coupling) and 1 WP2220458 (Coupling bottom)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Arcola, TX 77583
roosevelt
Job Details:
07/24/2024
Could not duplicate any codes and oven heated the temperature with no problems
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Houston, TX 77047
Derrick
Job Details:
07/24/2024
Order parts ; ordrng 1 W11607637 (Control) and 1 W11481722 (Actuator)
We serviced a
AMANA OVEN
Model AGR6303MMS0
Near South Houston, TX 77587
ricky
Job Details:
07/24/2024
"found unit roach infested, advised cust and tpss sr 7739509705, cust wanted est, pending, pic taken"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW3
Near Houston, TX 77070
Sarom
Job Details:
07/24/2024
Need control.board; ordrng 1 W11553746 (control board)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77051
Derrick
Job Details:
07/24/2024
Check unit 25 all operations working as designed on arrival there are no abnormal noises during operations. Customer was informed that the unit is OK and working as design.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near Houston, TX 77019
Gary L
Job Details:
07/24/2024
Ordering parts ; ordrng 1 W11613570 (Motor)
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Houston, TX 77080
Gary L
Job Details:
07/24/2024
Ordering parts ; ordrng 1 W10780045 (Suspension)
We serviced a
GLADIATOR REFRIGERATOR
Model GARF30FDGB01
Near Houston, TX 77080
Gary L
Job Details:
07/24/2024
Ordering parts; ordrng 1 W11125124 (Compressor) and 1 Wpw10143759 (Drier)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Montgomery, TX 77356
james
Job Details:
07/24/2024
Checked unitand replaced shorted control and out of range temp sensor. ran test yccle and unit checks ok.
We serviced a
WHIRLPOOL RANGE
Model ACR4303MMS0
Near Houston, TX 77033
Derrick
Job Details:
07/24/2024
Check unit to find roach infestation formed the landlord that the unit is voided and he would have to go to Whirlpools process of getting his warranty back after paying for repairs. Unit is OK and it is voided for now. Customer calls back. Please refer him to Whirlpool the service request is on the document pictures and the technician spoke with Lauren.
We serviced a
AMANA WASHER
Model NTW4516FW
Near Houston, TX 77033
Derrick
Job Details:
07/24/2024
"Order parts ; ordrng 1 W11210463 (Valve), used 1 W10721967 (Cam) from stock"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS1
Near Houston, TX 77055
Damarcus
Job Details:
07/24/2024
Found water valve wasnt working property replacing part; used 1 W10897719 (Valve) from stock
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS0
Near Montgomery, TX 77316
james
Job Details:
07/24/2024
Checked unit and adjusted upper limit switch. Ran tets cycle and unit checks ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Conroe, TX 77304
james
Job Details:
07/24/2024
Checke dunit and replaced misformed ice chute and seal. Unit checks ok.
We serviced a
WHIRLPOOL COOKTOP
Model WCGK5030PS00
Near Shenandoah, TX 77385
John
Job Details:
07/24/2024
put parts in house builder to install
We serviced a
WHIRLPOOL RANGE
Model WFG515S0MS
Near Conroe, TX 77304
John
Job Details:
07/24/2024
changed out panel unit is correct now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Huffman, TX 77336
leonard
Job Details:
07/24/2024
wrong wiring to icemaker order icemaker kit 2wgt; ordrng 1 W11700559 (icemaker kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, TX 77469
Russell
Job Details:
07/24/2024
90 DAY PART FAILURE. reordering parts DEFROST PRIOR TO REPAIR.; ordrng 1 W11650662 (heater) and 1 W11558182 (control) and 1 WPW10384183 (thermistor)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosenberg, TX 77469
Russell
Job Details:
07/24/2024
unit needs control and hose.; ordrng 1 W11607637 (control) and 1 W10846364 (hose)
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ3
Near Pasadena, TX 77504
ricky
Job Details:
07/24/2024
found and replaced shorted cnt
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EBS02
Near Conroe, TX 77303
John
Job Details:
07/24/2024
changed out multipule ss parts under warr unit checked out
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Houston, TX 77057
Louis R
Job Details:
07/24/2024
Found bad motor. ; ordrng 1 W11202789 (Motor)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Humble, TX 77396
george
Job Details:
07/24/2024
it was out of ballance. by customer. working normal she said.