We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Brookshire, TX 77423
martin
Job Details: 07/25/2023
Inspected fridge and found back panel frozen in freezer Will order defrost components ; ordrng 1 W11558181 (Control board) and 1 W11650662 (Heater) and 2 WPW10384183 (Thermistor)s and 1 W11559968 (Fan motor)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Fulshear, TX 77441
martin
Job Details: 07/25/2023
Replaced parts list Tested and working properly now
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Brookshire, TX 77423
martin
Job Details: 07/25/2023
Replaced washer cabinet
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rosharon, TX 77583
roosevelt
Job Details: 07/25/2023
replaced bad actuator; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Magnolia, TX 77354
gary
Job Details: 07/25/2023
Replaced main controls and console assembly to unit. All functions checked ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Magnolia, TX 77354
gary
Job Details: 07/25/2023
"Ran diagnostics, reset controls. Customer advised on rinse aid use and water temp. Customer to monitor"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Magnolia, TX 77355
gary
Job Details: 07/25/2023
"Ran diagnostics, ordering replacement stator, clutch and slider assembly. Pending further action ; ordrng 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Hockley, TX 77447
gary
Job Details: 07/25/2023
Replaced holder assembly to element in microwave. All functions checked ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF505ESS00
Near Houston, TX 77027
jerrell
Job Details: 07/25/2023
Removed ice obstruction ran test all operations normal.
We serviced a
WHIRLPOOL DRYER
Model WHD862CHC0
Near Houston, TX 77027
jerrell
Job Details: 07/25/2023
Service dryer ran test all operations normal.
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL0
Near Houston, TX 77079
jerrell
Job Details: 07/25/2023
Tech to close ticket unit has been exchanged.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Houston, TX 77056
levis
Job Details: 07/25/2023
replaced door catch; used 1 W11240283 (CATCH) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Richmond, TX 77407
martin
Job Details: 07/25/2023
Replaced igniter ; used 1 W11176454 (Oven igniter) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Houston, TX 77019
levis
Job Details: 07/25/2023
order parts; ordrng 1 w11650661 (heater) and 1 w11558182 (control)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near The Woodlands, TX 77381
donnie
Job Details: 07/25/2023
"Cam assy is grinding, replaced cam assy, operations are correct now ; used 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Spring, TX 77373
donnie
Job Details: 07/25/2023
Replaced open ice maker ; used 1 W11546935 (Icemaker) from stock
We serviced a
WHIRLPOOL REFIGERATOR
Model WRT348FMES04
Near Magnolia, TX 77354
gary
Job Details: 07/25/2023
Closing ticket
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS00
Near Houston, TX 77077
jerrell
Job Details: 07/25/2023
Need to order; ordrng 1 WPW10200659 (CNTRL-ELEC)
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Tomball, TX 77375
gary
Job Details: 07/25/2023
Will need to go back on schedule pending part research ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near New Caney, TX 77357
leonard
Job Details: 07/25/2023
adjusted upper and lower rc door hinges for proper alignment and door closure. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model JBSS42E22L00
Near Sugar Land, TX 77479
roosevelt
Job Details: 07/25/2023
cheked and customer has a installer issue dealer installed needs come out to repaire
We serviced a
WHIRLPOOL DRYER
Model WGD5100HC3
Near Sugar Land, TX 77478
roosevelt
Job Details: 07/25/2023
broken blower; ordrng 1 WP697772 (blower wheel)
We serviced a
KITCHENAID REFIGERATOR
Model KRMF706ESS01
Near Houston, TX 77345
leonard
Job Details: 07/25/2023
checked unit and found deli board full of water and shorted wiring. disconnected wiring to deli board and refrigerator started to cool again. customer wants to just to just wait to see if it will cool properly first. do not order parts yet; ordrng 1 W10864519 (adapter) and 1 W10815669 (dor-fip ss) and 1 WPW10769076 (cntrl-elec) and 1 W11170612 (harns-wire)
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Porter, TX 77365
leonard
Job Details: 07/25/2023
checked unit and gave estimate for repair. customer declines repair at this time and will call back if decides to repair. do not order parts yet.; ordrng 1 WPW10448876 (switch-wl) and 1 W11044559 (hose) and 1 W10903220 (trap) and 4 W11415987 (shock)s and 1 WPW10467289 (sensor) and 1 WPW10435242 (valve) and 1 WPW10365887 (disp.housing cover)
We serviced a
KITCHENAID REFIGERATOR
Model KBFN502ESS05
Near Spring, TX 77386
donnie
Job Details: 07/25/2023
"Removed freezer door, replaced freezer door light switch. Operations are correct now ; used 1 W11670534 (Light switch) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW3
Near Baytown, TX 77523
ricky
Job Details: 07/25/2023
found and replaced shorted parts
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Baytown, TX 77521
ricky
Job Details: 07/25/2023
found and cleared bnr orface
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Crosby, TX 77532
ricky
Job Details: 07/25/2023
found and replaced shorted parts
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Baytown, TX 77521
ricky
Job Details: 07/25/2023
need cnt; ordrng 1 w11654022
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW
Near Baytown, TX 77520
ricky
Job Details: 07/25/2023
need cnt; ordrng 1 w11211482
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Pasadena, TX 77505
ricky
Job Details: 07/25/2023
"unit up for product review, sr 7736316186"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Texas City, TX 77590
anthony
Job Details: 07/25/2023
Replaced shorted valve assembly all ok no problems
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near New Caney, TX 77357
leonard
Job Details: 07/25/2023
reset breaker and checked all operations and adjusted burner flames. all ck ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near New Caney, TX 77357
leonard
Job Details: 07/25/2023
re-installed door glass and replaced stripped bottom bracket screws and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW05
Near Pasadena, TX 77504
ricky
Job Details: 07/25/2023
"found roach infested, warr void, sr 733688559"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Spring, TX 77379
Gary L
Job Details: 07/25/2023
Ordering parts ; ordrng 1 W10873791 (Ice maker)
We serviced a
KITCHENAID KITCHEN
Model KDTM354DSS5
Near Spring, TX 77379
Gary L
Job Details: 07/25/2023
Found faulty motor. Removed and replaced motor and control board. Checked operation
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Spring, TX 77379
Gary L
Job Details: 07/25/2023
"Found board shorted out. Removed and replaced control board, wire harness, drain pump and capacitor. Checked operation"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near The Woodlands, TX 77381
donnie
Job Details: 07/25/2023
"Calibrated oven temps, off 25 degrees. Operations are correct now"
We serviced a
WHIRLPOOL REFIGERATOR
Model WRS311SDHM08
Near Spring, TX 77373
donnie
Job Details: 07/25/2023
"Replaced defective ice maker , operations are correct now ; used 1 W11546935 (Ice maker) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Spring, TX 77379
donnie
Job Details: 07/25/2023
Replaced ice bin and auger shaft coupling. Operations are correct now
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Missouri City, TX 77489
roosevelt
Job Details: 07/25/2023
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Missouri City, TX 77459
roosevelt
Job Details: 07/25/2023
bad compressor will need dl auth# is k17xvs0nl2; ordrng 1 W10832994 (compressor)
We serviced a
WHIRLPOOL DRYER
Model WFC8090GX0
Near Houston, TX 77083
raul
Job Details: 07/25/2023
"Will need heater channel, condenser channel, filter; ordrng 1 W11256708 (Heater) and 1 W11269307 (Filter) and 1 W11268742 (Condenser channel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, TX 77406
raul
Job Details: 07/25/2023
Replaced thermistor and harness
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, TX 77406
raul
Job Details: 07/25/2023
Replaced heater/harness and thermistor
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Brookshire, TX 77423
raul
Job Details: 07/25/2023
Assisted MY
We serviced a
MAYTAG MICROWAVE OVEN
Model MMV1175JZ0
Near Texas City, TX 77590
anthony
Job Details: 07/25/2023
Tightened connections on filter board unit all ok no problems
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Texas City, TX 77568
anthony
Job Details: 07/25/2023
Sr 7736934813 unit is not repairable whirlpool said that it is not covered and customer will need to call whirlpool on next step
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW01
Near Seabrook, TX 77586
anthony
Job Details: 07/25/2023
Ordering parts based on issue; ordrng 1 W11645127 (Diffuser)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near League City, TX 77573
anthony
Job Details: 07/25/2023
Needs parts; ordrng 1 W11025157 (Pump)
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDE2
Near New Caney, TX 77357
leonard
Job Details: 07/25/2023
replaced broken spray arm and float and leaky water valve and ran test cycle. test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Magnolia, TX 77354
kayla
Job Details: 07/25/2023
Replaced parts. All operations are correct now. Customer to monitor unit 48 hrs.
We serviced a
WHIRLPOOL RANGE
Model KCGS356ESS05
Near Magnolia, TX 77355
kayla
Job Details: 07/25/2023
Adjusted flames height. All operations are correct now. Customer approved.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Montgomery, TX 77316
james
Job Details: 07/25/2023
Checked unit and adjusted oven burner cover. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ5
Near Montgomery, TX 77356
james
Job Details: 07/25/2023
Checked unit and reset controls and adjusted loose connection at control. Ran test cycle and unit checks ok.
We serviced a
AMANA FREEZER
Model AZC5216LW0
Near Montgomery, TX 77356
james
Job Details: 07/25/2023
Order parts reschedule with customer2 man w/ JP3wgt; ordrng 1 W11599968 (COMPRESSOR)
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Shenandoah, TX 77384
james
Job Details: 07/25/2023
Replaced seperating door and badge. Unit checks ok.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Conroe, TX 77306
james
Job Details: 07/25/2023
Checked unit and replaced broken motor pulley belt and idler pulley. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Missouri City, TX 77459
roosevelt
Job Details: 07/25/2023
"called tech line and spoke with nate and per nate to replaced acuator and i did and unit still didnt worked called tech line 2nd time and spoke with robert was advised to replac lower harness sr# is 7736935777; ordrng 1 w11643701 (harness), used 1 W11481722 (ACTUATOR) from stock"
We serviced a
JENN-AIR RANGE
Model JGRP436HL01
Near Missouri City, TX 77459
roosevelt
Job Details: 07/25/2023
glass needs replacing; ordrng 1 w11334153 (glass-door)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Houston, TX 77016
Gary L
Job Details: 07/25/2023
Found wire broken to drain pump and capacitor bad. Removed and replaced capacitor and repaired wire at drain pump. Checked operation
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE507ESS20
Near Spring, TX 77381
donnie
Job Details: 07/25/2023
Helped KD work on unit; O-emld tckt
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS05
Near Tomball, TX 77377
kayla
Job Details: 07/25/2023
Cleaned orifices. All operations are correct now. Customer OK. Customer to keep unit free of debris and maintenance cleanliness.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Tomball, TX 77377
gary
Job Details: 07/25/2023
Replaced complete outer glass assembly to oven door. Unit checked ok at this time
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ0
Near Houston, TX 77084
jerrell
Job Details: 07/25/2023
Per Robert from techline could not replicate failure tech not to replace parts that was ordered per technical support. Found sights of moisture in the unit it is forming rust as if there are some problems with the ducts leaking water due to condensation. W17y8x1nL2 Kim from whirlpool 7736943266
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Tomball, TX 77375
kayla
Job Details: 07/25/2023
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE507ESS20
Near Spring, TX 77381
kayla
Job Details: 07/25/2023
Replaced all parts. Still same issue occurs. Spoke to Andrew techline SR# 7736730902. Need to replace large fuse on side of panel near ACU. Ordering. Two wgt. Two tech with DO; ordrng 3 WPW10017410 (Fuse)s
We serviced a
KITCHEN AID COOK TOP
Model KCGD500GSS00
Near Spring, TX 77380
kayla
Job Details: 07/25/2023
Replaced parts. Still not working. Ordering more parts. Three wgtSpoke to Nate techline SR# 7736939246; ordrng 1 W10826751 (Left rear orifice holder) and 1 W10826752 (Left front orifice holder) and 1 W10859820 (Switch harness)
We serviced a
WHIRLPOOL DRYER
Model MED6200KW0
Near Houston, TX 77025
derrick
Job Details: 07/25/2023
Replaced defective heater. Unable to confirm operation because home has no power
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Richmond, TX 77407
derrick
Job Details: 07/25/2023
Replaced top rack and checked operation of unit ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Booth, TX 77469
derrick
Job Details: 07/25/2023
Order sensor and send back to RL; ordrng 1 WPW10181986 (Sensor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Missouri City, TX 77459
derrick
Job Details: 07/25/2023
Replaced freezer door that has damaged wires and checked ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Missouri City, TX 77459
derrick
Job Details: 07/25/2023
Replaced defective damper motor and checked ok
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Fresno, TX 77545
derrick
Job Details: 07/25/2023
Repaired broken wire going to pump and checked operation of unit ok
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rosharon, TX 77583
derrick
Job Details: 07/25/2023
Consumer has us to drive out and then canceled at door. ; O-emld tckt
We serviced a
WHIRLPOOL1299] OVEN
Model WEG745H0LZ4
Near Tomball, TX 77377
gary
Job Details: 07/25/2023
Replaced damaged knobs in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Magnolia, TX 77355
gary
Job Details: 07/25/2023
"Ran diagnostics, ordering replacement turntable motor ; ordrng 1 W10642989 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD708MPS00
Near Houston, TX 77024
jerrell
Job Details: 07/25/2023
Installed listed parts all test normal
We serviced a
KITCHEN AID ICE MACHINE
Model KUID508HPS
Near Houston, TX 77024
jerrell
Job Details: 07/25/2023
Installed drain pump all test normal.
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Houston, TX 77057
jerrell
Job Details: 07/25/2023
Need to order ; ordrng 1 W10909479 (SUPPORT)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Houston, TX 77057
jerrell
Job Details: 07/25/2023
Need to order; ordrng 1 W10897719 (Valve)
We serviced a
KITCHENAID ICEMAKER
Model KUIC15PRXS0
Near Houston, TX 77057
jerrell
Job Details: 07/25/2023
Need to order; ordrng 1 WP2310092 (HARNS-PUMP) and 1 2313702 (PUMP ASSY-RECIRCULATIN) and 1 W10585391 (VALVE) and 1 W10863947 (TUBE) and 1 WPW10218037 (EVAPORATOR) and 1 W11566407 (PUMP) and 1 WP2324334 (PAN-WATER) and 1 WP2313635 (Thermistor) and 1 1901a (Drain pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Houston, TX 77056
jerrell
Job Details: 07/25/2023
Adjust seal system lines ran test all operations normal.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Spring, TX 77373
donnie
Job Details: 07/24/2023
"Replaced right front burner switch, operations are correct now ; used 1 Wp3149400 (Switch) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JS42NXFXDE01
Near Houston, TX 77056
jerrell
Job Details: 07/24/2023
"Tech to,close ticket per office."
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near Houston, TX 77339
leonard
Job Details: 07/24/2023
replaced broken door latch and checked operation. ck ok; used 1 W11412299 (latch) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Houston, TX 77077
jerrell
Job Details: 07/24/2023
Need to order; ordrng 1 W11449263 (HNDLE-DOOR) and 1 W10894130 (GLASS-DOOR) and 1 W11178521 (NAMEPLATE)
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW0
Near League City, TX 77573
anthony
Job Details: 07/24/2023
Needs parts unit will not power on now; ordrng 1 W11478524 (Panel) and 1 W11543994 (Control) and 1 W11396717 (Pump) and 1 W11569161 (Harness) and 1 W11395618 (Cap)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Shenandoah, TX 77380
kayla
Job Details: 07/24/2023
Off balanced loads and unit unleveled. Releveled unit. Ran diagnostics. All operations are correct now. Customer approved.Apartment 512
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Brookshire, TX 77423
martin
Job Details: 07/24/2023
"Customer adamant that noise is still presentWill order gear case,motor,CAM, wash plate ; ordrng 1 W11454372 (Gearcase) and 1 W11497303 (Motor) and 1 W10721967 (CAM) and 1 W10919191 (Washplate)"
We serviced a
KITCHEN AID COOK TOP
Model KCGS3556ESS00
Near Houston, TX 77007
Louis R
Job Details: 07/24/2023
Fixed all burners and caps
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Pattison, TX 77423
martin
Job Details: 07/24/2023
"Ran diagnostics and no codes found Filling,washing,draining and heating as designed Customer not using rinse aid Advised going forward to begin using rinse aid for optimal drying"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Richmond, TX 77407
raul
Job Details: 07/24/2023
Ran diagnostics and found no error codes. I then notice heater is coming on and i checked air flow and there was air restriction. Maintenance will unclog vent line.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Richmond, TX 77407
raul
Job Details: 07/24/2023
Customer mention unit is making a lot of noise while spinning. I ran diagnostics and found no error codes. I then explained to customer about uneven loads and show them how to properly load drum.
We serviced a
KITCHENAID DRYER
Model med6230hw2
Near Houston, TX 77079
jerrell
Job Details: 07/24/2023
Ran test could not duplicate issue at this time tech to close ticket
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS
Near Houston, TX 77043
jerrell
Job Details: 07/24/2023
Tech to close ticket per office
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JB3
Near Houston, TX 77060
Gary L
Job Details: 07/24/2023
Customer hasnt returned call to confirm if unit needs further service. Complete out
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Santa Fe, TX 77517
Osiel
Job Details: 07/24/2023
Closing per office
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL1
Near Houston, TX 77048
jerrell
Job Details: 07/24/2023
Tech to close ticket per office.