We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXRE01
Near Galveston, TX 77551
dadrick
Job Details: 07/26/2023
Checked over unit. Found bad icemaker and arm extender.instaled new icemaker and arm extender. Unit working as designed.
We serviced a
AMANA RANGE
Model AGR6303MMS
Near Houston, TX 77080
Louis R
Job Details: 07/26/2023
Found bad spark module ; ordrng 1 W11620526 (Control) and 1 W11590249 (Spark module) and 4 Wpw10209656 (Igniter)s and 4 Wpw10209657 (Igniter)s
We serviced a
JENN-AIR RANGE
Model JGS1450FS0
Near Houston, TX 77091
Louis R
Job Details: 07/26/2023
Replace bad switch
We serviced a
WHIRLPOOL1299] REFRIGERATOR
Model KRFC704FPSO3
Near Houston, TX 77345
donnie
Job Details: 07/26/2023
Unit not freezing. Need compressor and evaporators; ordrng 1 W11291123 (Ref evaporator) and 1 W11099748 (Freezer evap) and 1 W11592010 (Comp)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77345
leonard
Job Details: 07/26/2023
rebooted control board and cleared pressure switch hose and ran test cycle. test ok
We serviced a
KITCHEN AID DISHWASHER
Model KDTE204KPS1
Near Magnolia, TX 77355
kayla
Job Details: 07/26/2023
Slow drain. Cleared drain hoses and connection at disposal. Ran diagnostics. All operations are correct. Customer to monitor unit.
We serviced a
KITCHENAID ICEMAKER
Model KUID508HPS00
Near Missouri City, TX 77459
roosevelt
Job Details: 07/26/2023
replaced bad pump
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Atascocita, TX 77346
leonard
Job Details: 07/26/2023
"replaced open thermal fuse and faulty thermister and checked operations. ck ok; used 1 WP8577274 (THERMISTOR), 1 WP3392519 (THERMAL FUSE), and 1 W10909685 (FUSETHRML) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Humble, TX 77346
leonard
Job Details: 07/26/2023
order parts 2wgt; ordrng 1 W11590590 (tub ring)
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Huffman, TX 77336
leonard
Job Details: 07/26/2023
replaced broken blower wheel and noisy and faulty motor and pulley and checked operations. ck ok
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Huffman, TX 77336
leonard
Job Details: 07/26/2023
tightened loose rotor screw and secured with locktite and checked operations. ck ok
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Porter, TX 77365
leonard
Job Details: 07/26/2023
order parts 2wgt; ordrng 1 W10811957 (spin basket) and 1 W11510461 (washplate) and 1 WP353244 (pressure switch hose) and 1 W11510463 (control board)
We serviced a
KITCHENAID ICE MACHINE
Model KUID305ESS1
Near Houston, TX 77019
levis
Job Details: 07/26/2023
replaced shorted bin stat; used 1 w10511923 from stock
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS20
Near Conroe, TX 77304
james
Job Details: 07/26/2023
Order parts reschedule with customerf6e4; ordrng 1 W11616677 (CONSOLE) and 1 W11261165 (cntrl-elec)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Montgomery, TX 77316
james
Job Details: 07/26/2023
Order parts reschedule with customer2 man w/ JP2wgt; ordrng 1 W11460946 (PUMP&MOTOR) and 1 W11535094 (INLET-WATR)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Montgomery, TX 77316
james
Job Details: 07/26/2023
Need approval for parts and 2x labor. Reschedule with customer upon approval3wgt; ordrng 1 W11533213 (control kit) and 1 W11535162 (VALVE) and 1 W11557001 (ICEMAKER)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near Montgomery, TX 77356
james
Job Details: 07/26/2023
Checked unit and adjusted icemaker fill tube and ran etst cycle and unit checks ok.This a different issue than previous issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Montgomery, TX 77356
james
Job Details: 07/26/2023
Order parts reschedule with customer; ordrng 1 W11670354 (CNTRL-ELEC) and 1 W10316760 (thermistor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Montgomery, TX 77356
james
Job Details: 07/26/2023
Checked unit and relaced open harness with evap fan and warped ff evap cover. Unit checks ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Spring, TX 77386
donnie
Job Details: 07/26/2023
"Customer needs to use rinse aid, no error codes in diagnostics. Customer doesnt want to use rinse aid"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Spring, TX 77373
donnie
Job Details: 07/26/2023
"Replaced gearcase,shocks,wash plate and basket. Operations are correct now"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Sugar Land, TX 77479
roosevelt
Job Details: 07/26/2023
broken blower wheel; ordrng 1 WP697772 (blower wheel)
We serviced a
MAYTAG FREEZER
Model MZF34X16DW00
Near Houston, TX 77016
Gary L
Job Details: 07/26/2023
Ordering parts ; ordrng 1 W11507067 (Evaporator) and 1 W10507884 (Compressor) and 1 W10574478 (Discharge tube)
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Stafford, TX 77477
roosevelt
Job Details: 07/26/2023
per andrew with tech line to replaced control anf lower harness sr# is 7736947712; ordrng 1 w11590868 (harness) and 1 w11543994 (control)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Houston, TX 77045
roosevelt
Job Details: 07/26/2023
bad gearcase needsn replacing and customer is getting a new unit
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Arcola, TX 77583
roosevelt
Job Details: 07/26/2023
replaced bad cap; used 1 W11395618 (CAPACITOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, TX 77583
roosevelt
Job Details: 07/26/2023
icemaker was in off.. turned on and all function ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Arcola, TX 77583
roosevelt
Job Details: 07/26/2023
bad door seal; ordrng 1 WPW10535778 (gaskt-door)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Galveston, TX 77550
dadrick
Job Details: 07/26/2023
Checked over unit. Found thermal cut off. Installed new thermal cutoff. Unit working as designed. ; used 1 W10900067 (Thermal cut off) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Dickinson, TX 77539
dadrick
Job Details: 07/26/2023
Part order ; ordrng 1 W11170612 (Wire harness) and 1 W11387384 (Cntrl) and 1 Wpw10675033 (Cntrl)
We serviced a
WHIRLPOOL ICEMAKER
Model KUIS18NNZB0
Near Bellaire, TX 77401
levis
Job Details: 07/26/2023
checked unit ran a test cycle did not find a problem at this time
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Bellaire, TX 77401
levis
Job Details: 07/26/2023
replaced the denspencer and drawer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Hockley, TX 77447
gary
Job Details: 07/26/2023
Replaced warped doors in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Houston, TX 77025
derrick
Job Details: 07/26/2023
Order switch harness; ordrng 1 W11561439 (Harness)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HW4
Near Houston, TX 77085
derrick
Job Details: 07/26/2023
Assisted JL on uninstall reinstall
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Spring, TX 77379
Gary L
Job Details: 07/26/2023
Found bad bearing in outer tub. Removed and replaced tub assembly and rotor. Checked operation
We serviced a
KITCHENAID REFIGERATOR
Model KBSD608ESS00
Near Magnolia, TX 77355
gary
Job Details: 07/26/2023
Replaced faulty Icemaker assembly in unit. Customer advised on functions. Will monitor
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Magnolia, TX 77354
gary
Job Details: 07/26/2023
"Ran diagnostics, cleared restriction found from drain. Customer advised on functions. Checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC42QVS02
Near Magnolia, TX 77354
gary
Job Details: 07/26/2023
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Tomball, TX 77377
gary
Job Details: 07/26/2023
"Ran diagnostics, ordering main drain pump along with circulating and dump. Pending further action ; ordrng 1 W11542868 (Pump) and 1 W1542867 (Pump) and 1 W11539855 (Pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cypress, TX 77433
gary
Job Details: 07/26/2023
Unit was fully thawed. Replaced main control and thermistor assembly in unit. All functions checked ok at this time. Customer advised on monitoring
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Tomball, TX 77377
kayla
Job Details: 07/26/2023
Replaced parts. Customer to monitor unit one week inside garage.. customer aware they need to move unit back inside and not keep it outside in the sun.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Tomball, TX 77377
kayla
Job Details: 07/26/2023
Customer underloading/overloading.. causing off balance and unit shuts off. Releveled. Recalibrated. Ran a load of six towels. All operations are correct now. Explained to customer how to pro load. Customer to follow instructions on use and care guide.I have pictures and videos.
We serviced a
KITCHEN AID ICE MACHINE
Model KUIXI35HPS01
Near Houston, TX 77096
levis
Job Details: 07/26/2023
replaced shorted water valve
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Houston, TX 77096
derrick
Job Details: 07/26/2023
Order ice maker; ordrng 1 W10873791 (Ice maker)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Houston, TX 77092
Louis R
Job Details: 07/26/2023
Checked unit with Techline. Unit operating normal.SR# 7736947257
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Houston, TX 77096
levis
Job Details: 07/26/2023
ORDER PART; ordrng 1 w11550453 (control)
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Houston, TX 77025
levis
Job Details: 07/26/2023
checked unit found hot air from the outside getting in to the unit from the vent causing condensation in the unit
We serviced a
WHIRLPOOL DRYER
Model WED6120HW2
Near Rosenberg, TX 77469
derrick
Job Details: 07/26/2023
Order idler pulley and send back to tech who runs this area; ordrng 1 W10837240 (Idler) and 1 WP697772 (Wheel)
We serviced a
WHIRLPOOL WASHER
Model MVW6230HC1
Near Richmond, TX 77469
derrick
Job Details: 07/26/2023
Order capacitor; ordrng 1 W11395618 (Capacitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near League City, TX 77573
Osiel
Job Details: 07/26/2023
Replaced faulty doors unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near League City, TX 77573
Osiel
Job Details: 07/26/2023
Replaced icemaker unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW
Near Houston, TX 77051
ricky
Job Details: 07/26/2023
need latch; ordrng 1 w11032875
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Channelview, TX 77530
ricky
Job Details: 07/26/2023
found and cleared off balance code
We serviced a
WHIRLPOOL MICROWAVE
Model KMBP100ESS20
Near The Woodlands, TX 77375
donnie
Job Details: 07/26/2023
Helped KD pull and repair microwave
We serviced a
JENN-AIR RANGE
Model JGRP536WP02
Near Sugar Land, TX 77479
derrick
Job Details: 07/26/2023
Consumer getting in touch with JennAire because third control put in was dead
We serviced a
JENNAIR MICROWAVE
Model JMC2430LL00
Near Spring, TX 77389
Gary L
Job Details: 07/26/2023
Installed element support. Checked operation
We serviced a
WHIRLPOOL MICROWAVE
Model WMHA9019HZ
Near Houston, TX 77080
Louis R
Job Details: 07/26/2023
Replaced bad control
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW01
Near Houston, TX 77043
Louis R
Job Details: 07/26/2023
Unit not defrosting ; ordrng 1 W11382529 (Control) and 1 Wpw10316428 (Heater) and 1 W11244436 (Evap harness) and 1 Wpw10359880 (Fan motor)
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX535HPS
Near Houston, TX 77024
Louis R
Job Details: 07/26/2023
Found bad drain pump & valve; ordrng 1 W10897719 (Valve) and 1 W11539855 (Drain pump)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near League City, TX 77573
anthony
Job Details: 07/26/2023
Tested unit and reset all ok no problems there is no tag on washer and customer will need to find or get another model and serial tag before anymore service can be done
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Missouri City, TX 77459
derrick
Job Details: 07/26/2023
Replaced heater assembly and checked ok
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW4
Near Houston, TX 77083
derrick
Job Details: 07/26/2023
Replaced damaged drain hose and checked operation ok
We serviced a
WHIRLPOOL DRYER
Model MED8630HW0
Near Seabrook, TX 77586
anthony
Job Details: 07/26/2023
Adjusted drum to prevent it from scraping on the inner walls of dryer all ok no problems
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Porter, TX 77365
leonard
Job Details: 07/26/2023
replaced heating element per special project#s17304. ck ok; used 1 W11537778 (HEATER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN708MPS00
Near Porter, TX 77365
leonard
Job Details: 07/26/2023
order parts 2man 2wgt with Donnie; ordrng 1 W10800802 (door-skin) and 1 W10800786 (door-skin)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, TX 77583
roosevelt
Job Details: 07/26/2023
replaced heater; used 1 w11650662 (heater) from stock
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDE00
Near Katy, TX 77493
martin
Job Details: 07/26/2023
Closing out
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW03
Near Katy, TX 77494
martin
Job Details: 07/26/2023
Found back panel frozenWill order defrost components ; ordrng 1 W11496884 (Control box) and 1 WPW10384183 (Thermistor) and 1 WPW10359880 (Fan) and 2 WPW10383615 (Thermistor)s and 1 WPW10316428 (Heater) and 1 W11501934 (Harness)
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ0
Near Park Row, TX 77493
martin
Job Details: 07/26/2023
MW has power at outlet but is dead Will order associated parts ; ordrng 1 W11371547 (Stainless Door) and 1 W11383756 (Control board) and 1 W11256462 (Diode) and 1 W11371266 (Transformer) and 1 W10864742 (Cavity thermostat) and 1 W10818686 (Magnetron) and 1 W10598693 (Thermostat)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS08
Near Katy, TX 77449
martin
Job Details: 07/26/2023
Replaced parts list
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Katy, TX 77450
martin
Job Details: 07/26/2023
Replaced parts list
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near League City, TX 77573
Osiel
Job Details: 07/26/2023
Found restricted water valve replaced valve unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Katy, TX 77493
martin
Job Details: 07/25/2023
"Inspected cooktop thoroughly for signs of gas leak with digital meter and did not find any leaks Checked all connections, both on cooktop and on wall, all burners, all valves both ON/Off no leaks foundUnit is working as designed Noticed burners very dirty potential blocking some burner ports, advised customer to clean and to monitor it going forward Uploaded pictures for documentation"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE05
Near Katy, TX 77494
martin
Job Details: 07/25/2023
Secured screws on Right hand side of freezer doorLast call was the left hand picture uploaded to confirm that. This is now on Right side therefore making a new issue new complaint
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW
Near Houston, TX 77037
Gary L
Job Details: 07/25/2023
Found faulty control board. Removed and replaced control board. Checked operation
We serviced a
AMANA WASHER
Model NTW4516FW
Near Houston, TX 77037
Gary L
Job Details: 07/25/2023
Found faulty control. Removed and replaced control board. Checked operation
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Houston, TX 77056
levis
Job Details: 07/25/2023
order part; ordrng 1 w11565030
We serviced a
JENNAIR FREEZER
Model JBZFL30IGX00
Near Missouri City, TX 77459
roosevelt
Job Details: 07/25/2023
send parts to derrick; ordrng 1 WPW10624574 (cntrl-elec) and 1 W11233631 (cntrl-elec) and 1 W11233638 (cntrl-elec) and 1 w11383511 (user interface)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Arcola, TX 77583
roosevelt
Job Details: 07/25/2023
bad controls dl auth# is w17xnl0nl2; ordrng 1 W11305293 (cntrl-elec) and 1 W11305308 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Rosharon, TX 77583
roosevelt
Job Details: 07/25/2023
bad gearcase dl auth# is w17xpa1nl2; ordrng 1 w11449840 (gearcase) and 1 W10721967 (drive pulley)
We serviced a
WHIRLPOOL RANGE GAS
Model WFG505M0MS0
Near Conroe, TX 77301
james
Job Details: 07/25/2023
Order part reschedule with customerf1e1; ordrng 1 W11620481 (CNTRL-ELEC)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Richmond, TX 77406
raul
Job Details: 07/25/2023
Replaced ice maker
We serviced a
WHIRLPOOL DRYER
Model WGD9400SB0
Near Friendswood, TX 77546
anthony
Job Details: 07/25/2023
"Replaced shorted fuse, sensor , and belt all ok no problems"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Kemah, TX 77565
anthony
Job Details: 07/25/2023
Needs parts; ordrng 1 W11579388 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Conroe, TX 77301
james
Job Details: 07/25/2023
Checked unit temps and found 36-38 in fresh food section and -1 to -4 in freezer. Removed items against back wall in fresh to allow proper air flow. Explained to customer as water is dispensed the reservior is being refilled at the same time. Unit checks ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Galena Park, TX 77547
ricky
Job Details: 07/25/2023
need mtr; ordrng 1 w10240949 and 1 w10006487 and 1 w10006384 and 1 w10006394
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77044
donnie
Job Details: 07/25/2023
"Unit dryer vent limiter is open, replaced vent limiter. Disconnected vent from wall. ; used 1 279816 (Limiter) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Houston, TX 77044
donnie
Job Details: 07/25/2023
"Took pics of melted power cord, customers loose wall outlet caused power cord to melt. Dryer operations are correct now"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Bellaire, TX 77401
levis
Job Details: 07/25/2023
replaced shorted bulb and door switches
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Houston, TX 77096
levis
Job Details: 07/25/2023
order parts; ordrng 1 w11423788 and 1 w11397167
We serviced a
MAYTAG DRYER
Model MED6630HC2
Near Bellaire, TX 77401
levis
Job Details: 07/25/2023
checked unit ran a tset cycle found the vent in the wall stopped up the customer will have the vent checked
We serviced a
MAYTAG DRYER
Model MGD6230RHW1
Near Bellaire, TX 77401
levis
Job Details: 07/25/2023
order part; ordrng 1 w11549461 (motor) and 1 WP697772 (blower wheel)
We serviced a
MAYTAG DISWASHER
Model MDB8959SKZ0
Near Bellaire, TX 77401
levis
Job Details: 07/25/2023
replaced upper wash arm; used 1 w11545334 (arm) from stock
We serviced a
KITCHEN AID DISHWASHER
Model KDTM704KPS1
Near Houston, TX 77005
levis
Job Details: 07/25/2023
replaced shorted drain pump
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Channelview, TX 77530
ricky
Job Details: 07/25/2023
needs trans; ordrng 1 w10834890 and 1 w10396887 and 1 w10870913
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Houston, TX 77055
Louis R
Job Details: 07/25/2023
Replaced bad igniters and spark module
We serviced a
WHIRLPOOL DRYER
Model CEM2795JQ1
Near Houston, TX 77019
Louis R
Job Details: 07/25/2023
Found bad timer; ordrng 1 W11328723 (Timer) and 1 279782 (Switch) and 1 3392519 (Thermal fuse) and 1 3391914 (Thermostat) and 1 279973 (Cut off) and 1 W10131836 (Thermostat) and 1 W10178809 (Thermostat)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Houston, TX 77026
Louis R
Job Details: 07/25/2023
Replaced bad gear case and control. DL# A17Y241AL2
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Houston, TX 77078
Louis R
Job Details: 07/25/2023
Replaced control. Operation normal