We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS
Near Houston, TX 77073
donnie
Job Details: 07/18/2023
Replaced oven door gasket
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS48E22L00
Near League City, TX 77573
chris
Job Details: 07/18/2023
Found faulty ice maker part order ; ordrng 1 W11629269 (Ice maker)
We serviced a
KITCHENAID COOKTOP
Model KCGD500GSS05
Near League City, TX 77573
chris
Job Details: 07/18/2023
Replaced faulty burners. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Magnolia, TX 77355
kayla
Job Details: 07/18/2023
"Found installation not following specs on instructions. Found no damper installed, found vent three inches away from left side of fan motor and 1/2 inch away from right side fan motor. Explained installation instructions to customer and advised to get builder on repairing vent system. Builder/installers to follow instructions referring to pages two, five, ten, eleven, and twelve. Explained that these issues are not with the unit, only the household. Customer aware that whirlpool is not responsible for any damages done to parts on microwave. Customer aware we cannot replace parts until installation is to the specifications from whirlpool sheet. Ordering damper. Two wgt; ordrng 1 W10843943 (Damper)"
We serviced a
WHIRLPOOL ICEMAKER
Model WUI75X15HZ01
Near Magnolia, TX 77355
kayla
Job Details: 07/18/2023
Ran diagnostics and could not duplicate issue. I have pictures and videos. .. unit working as designed. Customer to monitor unit 72hrs.
We serviced a
WHIRLPOOL1299] DRYER
Model WED5620HW2
Near Richmond, TX 77407
raul
Job Details: 07/18/2023
Replaced harness and terminal. Advised maintenance to replaced power cord as well.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, TX 77494
raul
Job Details: 07/18/2023
Assisted MY
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, TX 77494
raul
Job Details: 07/18/2023
Assisted MY
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Tomball, TX 77375
kayla
Job Details: 07/18/2023
Uninstalled and reinstalled to repair. Ran ops. All operations are correct now. Customer approved and will monitor unit one week.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Deer Park, TX 77536
ricky
Job Details: 07/18/2023
need ring; ordrng 1 w11094304
We serviced a
KITCHEN AID ICE MACHINE
Model KUID508HBL
Near Deer Park, TX 77536
ricky
Job Details: 07/18/2023
need valve and pump; ordrng 1 w10897719 and 1 W11542867
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near Houston, TX 77013
ricky
Job Details: 07/18/2023
"found and freed disp, unit ok"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Pasadena, TX 77504
ricky
Job Details: 07/18/2023
"replaced all parts, unit non repairable per chris at tech line sr 7736688672; used 1 W11428524 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Houston, TX 77015
ricky
Job Details: 07/18/2023
need im; ordrng 1 w11321603 and 1 W10498995 (valve-inlt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Tomball, TX 77377
kayla
Job Details: 07/18/2023
Ordering parts. Two wgt; ordrng 1 W11553819 (Ctrl elec) and 1 W11518204 (Ui) and 2 WP542638 (Silicone)s and 2 WPW10384183 (Thermistor)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Tomball, TX 77377
kayla
Job Details: 07/18/2023
Motor shot. Ordering part. Two wgt; ordrng 1 W11025157 (Sump and motor)
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS05
Near Shenandoah, TX 77384
james
Job Details: 07/18/2023
Checked unit and found unit is flush with countertop and has the exact same levelness as the counter top. Unit checks ok
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Stafford, TX 77477
roosevelt
Job Details: 07/18/2023
checked and unit worked as designed reset it
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Missouri City, TX 77489
roosevelt
Job Details: 07/18/2023
checked and unit was working as designed and making ice
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2597AEP3
Near Houston, TX 77024
jerrell
Job Details: 07/18/2023
7736882531 Chris from tech line confirming that we need another valve and ice maker. ; ordrng 1 WPW10349187 (Water valve) and 1 WPW10498990 (Valve) and 1 W10882923 (ICEMAKER)
We serviced a
WHIRLPOOL RANGE
Model JDRP548HL01
Near Houston, TX 77042
jerrell
Job Details: 07/18/2023
Unit to be replaced tech to close ticket
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Montgomery, TX 77316
james
Job Details: 07/18/2023
Checked unit and replaced shorted icemaker. Unit cycled and filled with water. Unit checks ok.
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Pearland, TX 77584
anthony
Job Details: 07/18/2023
"Sr 7736616513 tested unit and adjusted sensor the unit is installed incorrect and does not happy proper safety supports or a rear cover over the main power terminal, also there is not a strain relief on power cord and may cause short"
We serviced a
MAYTAG LAUNDRY
Model MVW7232HW0
Near Spring, TX 77373
donnie
Job Details: 07/18/2023
Replaced cracked wash plate
We serviced a
WHIRLPOOL STOVETOP
Model WFG505M0BS3
Near Shenandoah, TX 77384
james
Job Details: 07/18/2023
Checked unit and replaced shorted bake igniter. Ran test cycle and unit checks ok. This is a different issue than previous issue.
We serviced a
WHIRLPOOL MICROWAVE
Model KMBS104ESS03
Near Houston, TX 77008
Louis R
Job Details: 07/18/2023
Replaced bad transformer per Techline
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC1
Near League City, TX 77573
chris
Job Details: 07/18/2023
Found faulty Gearcase and slider part order ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider)
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Pearland, TX 77584
chris
Job Details: 07/18/2023
Replaced faulty thermostat. Unit is now working as intended
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Houston, TX 77066
Gary L
Job Details: 07/18/2023
Removed and replaced thermal cutoff with thermostat. Checked operation ; used 1 279816 (Thermal cutoff) from stock
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Spring, TX 77388
Gary L
Job Details: 07/18/2023
Removed oven from wall and replaced switches. Reinstalled oven and checked operation
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS05
Near Tomball, TX 77375
donnie
Job Details: 07/18/2023
Helped KD pull cooktop and repair
We serviced a
WHIRLPOOL REFIGERATOR
Model WRS571CIDM02
Near Houston, TX 77018
Louis R
Job Details: 07/18/2023
Found damaged wires in door. Customer denied repairs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Houston, TX 77018
Louis R
Job Details: 07/18/2023
"wrong part again , spoke to AN and sent back to parts research ; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77065
Gary L
Job Details: 07/18/2023
Found bad motor assembly. Removed and replaced motor and control board. Checked operation
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE254ESS2
Near Magnolia, TX 77355
gary
Job Details: 07/18/2023
Replaced complete pump/motor assembly. Customer advised on monitoring
We serviced a
WHIRLPOOL KITCHEN
Model KDTE204KPS1
Near Pinehurst, TX 77362
gary
Job Details: 07/18/2023
Replaced faulty console assembly in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Houston, TX 77077
jerrell
Job Details: 07/18/2023
Installed panel all test normal.
We serviced a
WHIRLPOOL DISHWASHER
Model JDPSS244LL2
Near Tomball, TX 77377
gary
Job Details: 07/18/2023
Replaced damaged panel in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Tomball, TX 77375
gary
Job Details: 07/18/2023
Received incorrect parts re ordering left and right hand adjuster assembly ; ordrng 1 W11662350 (Adjusters) and 1 W11662349 (Adjusters)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Spring, TX 77389
Gary L
Job Details: 07/18/2023
Found faulty damper control. Removed and replaced damper control. Checked operation
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Houston, TX 77077
jerrell
Job Details: 07/18/2023
Tech assistant for JL
We serviced a
JENN-AIR COOKTOP
Model JGD3430BS00
Near Houston, TX 77057
jerrell
Job Details: 07/18/2023
Need to order missing burner.This burner was never ordered from the last time. The unit is still working properly.; ordrng 1 74007734 (Small front right burner)
We serviced a
WHIRLPOOL1299] REFRIGERATOR
Model WRT138FFDW01
Near Spring, TX 77380
donnie
Job Details: 07/18/2023
Helped KD repair refrigerator
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS05
Near Tomball, TX 77375
kayla
Job Details: 07/18/2023
DO helped uninstall unit to repair. All operations are correct now. Customer OK. Unoccupied unit.
We serviced a
WHIRLPOOL1299] REFRIGERATOR
Model WRT138FFDW01
Near Spring, TX 77380
kayla
Job Details: 07/18/2023
SAME PARTS WERE DEFECTIVE. REPAIRED SINGLE SEALED SYSTEM WITH DO. TESTED. ALL OPERATIONS ARE CORRECT NOW. CUSTOMER TO MONITOR UNIT 72hrs.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Conroe, TX 77301
james
Job Details: 07/18/2023
Order parts reschedule with custromer; ordrng 1 W11603811 (CNTRL-ELEC) and 1 W11307244 (latch)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ08
Near Houston, TX 77045
roosevelt
Job Details: 07/18/2023
replaced bad control dl auth# is; used 1 w11552018 (CNTRL-ELEC) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77045
roosevelt
Job Details: 07/18/2023
checked and all function ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Rosharon, TX 77583
roosevelt
Job Details: 07/18/2023
checked and heater is working and heating customer needs to use rinse aid and run hot water till hot
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, TX 77583
roosevelt
Job Details: 07/18/2023
checked and ajusted basket and all fuction ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near New Caney, TX 77357
leonard
Job Details: 07/18/2023
replaced faulty icemker and broken freezer door brackets and light switch and checked operations. ck ok; used 1 W11123941 (SWITCH) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near New Caney, TX 77357
leonard
Job Details: 07/18/2023
order parts 2wgt; ordrng 1 W11645127 (diffuser) and 1 W11558182 (control board)
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS07
Near Houston, TX 77070
Gary L
Job Details: 07/18/2023
Assisted tech in repairing microwave
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS
Near Houston, TX 77018
Louis R
Job Details: 07/18/2023
Found bad led; ordrng 1 W11205082 (Harness) and 2 W11462342 (LED)s
We serviced a
WHIRLPOOL KITCHEN
Model WDP540HAMZ0
Near Houston, TX 77088
Louis R
Job Details: 07/18/2023
Fixed rubber stoppers
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Houston, TX 77043
Louis R
Job Details: 07/18/2023
Fixed loose element cover
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Houston, TX 77080
Louis R
Job Details: 07/18/2023
Unit not defrosting ; ordrng 1 W11595219 (Control) and 1 W11567493 (Heater) and 1 W11396715 (Fan motor) and 1 W11566892 (Evap harness) and 1 W11236851 (Diffuser)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near New Caney, TX 77357
donnie
Job Details: 07/18/2023
Dropped off new grates
We serviced a
KITCHENAID KITCHEN
Model KDTE204KPS
Near Friendswood, TX 77546
chris
Job Details: 07/18/2023
Replaced faulty tub. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL WASHER
Model MHW6630HC2
Near Friendswood, TX 77546
chris
Job Details: 07/18/2023
Per tech line unit needs new water valve part order 7736886921; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Richmond, TX 77406
raul
Job Details: 07/18/2023
Will need fridge left hand door and Mullion ; ordrng 1 W11518736 (Left hand fridge door) and 1 W10806457 (Mullion)
We serviced a
WHIRLPOOL WASHER
Model KDFM404KPS
Near Houston, TX 77005
Louis R
Job Details: 07/18/2023
Fixed stuck overflow switch
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near League City, TX 77573
anthony
Job Details: 07/18/2023
Replaced faulty pump and motor assembly all ok no problems
We serviced a
KITCHENAID ICEMAKER
Model KUID508ESS2
Near League City, TX 77573
anthony
Job Details: 07/18/2023
Replaced shorted drain pump all ok no problems
We serviced a
AMANA DRYER
Model NED4655EW
Near Houston, TX 77083
roosevelt
Job Details: 07/18/2023
checked and custormer needs a electrican braker is over heating and tripping needs to replace braker
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Sugar Land, TX 77479
roosevelt
Job Details: 07/18/2023
replaced bad console
We serviced a
WHIRLPOOL REFIGERATOR
Model WRS325SDHZ08
Near Cypress, TX 77433
gary
Job Details: 07/18/2023
"Replaced complete motor, coupling and bracket. All functions checked ok at this time"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Spring, TX 77373
donnie
Job Details: 07/17/2023
Need controls and lid lock; ordrng 1 W11457841 (Lid strike) and 1 W11394572 (Lock) and 1 W11481116 (Encoder) and 1 W11556725 (Board) and 1 W11449840 (Gearcase)
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Porter, TX 77365
leonard
Job Details: 07/17/2023
replaced broken left side console clip and checked operations. ck ok; used 1 WP8312709 (CLIP) from stock
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near Houston, TX 77088
Louis R
Job Details: 07/17/2023
Ran diagnostics
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Brookshire, TX 77423
martin
Job Details: 07/17/2023
Inspected and found L1 terminal connection loose not making proper contact Tightened and secured Tested and heating as designed now
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Porter, TX 77365
leonard
Job Details: 07/17/2023
adjusted simmer flames on all burners and checked operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Texas City, TX 77568
anthony
Job Details: 07/17/2023
Reconnected latch harness to main control if issue returns it will need latch assembly all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near League City, TX 77573
anthony
Job Details: 07/17/2023
Customer canceled and said no more service is needed
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS1
Near Texas City, TX 77568
anthony
Job Details: 07/17/2023
Fixed loose connection on front left burner all ok no problem
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Porter, TX 77365
leonard
Job Details: 07/17/2023
replaced broken left side friction pad and checked operation. ck ok; used 1 WP8268961 (PAD) from stock
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near The Woodlands, TX 77375
gary
Job Details: 07/17/2023
Closing ticket
We serviced a
JENNAIR COOK TOP
Model JGC3536GS01
Near Porter, TX 77365
leonard
Job Details: 07/17/2023
adjusted simmer flames on left and rt. rear burners and checked all operations. ck ok
We serviced a
WHIRLPOOL KITCHEN
Model WRS315SDHM08
Near Humble, TX 77338
leonard
Job Details: 07/17/2023
checked unit and ordered parts for repair. customer advised the refrigerator was replaced and no longer needs repair. returning parts
We serviced a
WHIRLPOOL COOK TOP
Model WCG55US0HS00
Near Atascocita, TX 77346
leonard
Job Details: 07/17/2023
adjusted simmer flames on all burners and checked operations. ck ok
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS2
Near Sugar Land, TX 77478
derrick
Job Details: 07/17/2023
Order compressor; ordrng 1 WPW10218037 (Evaporator)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Houston, TX 77084
jerrell
Job Details: 07/17/2023
Need to order ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (BELT) and 1 W11481722 (Actuator) and 1 W11026785 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Houston, TX 77014
Gary L
Job Details: 07/17/2023
Assisted tech in repairing refrigerator
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near League City, TX 77573
Osiel
Job Details: 07/17/2023
Wrong rails came in part order no return date ; ordrng 1 W10498906 and 1 W11315531 (Side plate left) and 1 W11315533 (Side plate right)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Hitchcock, TX 77563
Osiel
Job Details: 07/17/2023
Replaced basket and gearcase unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Houston, TX 77059
Osiel
Job Details: 07/17/2023
Found found impeller replaced impeller unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Seabrook, TX 77586
Osiel
Job Details: 07/17/2023
Found article in ice bin causing unit to not dispense removed article unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near League City, TX 77573
Osiel
Job Details: 07/17/2023
Replaced faulty icemaker unit is working as intended no issues found at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Spring, TX 77382
kayla
Job Details: 07/17/2023
"RC evaporator cover frozen. Defrosted. Needed new thermistor wiring. Replaced part. Customer to monitor unit, one week. Estimate: 149.95 service fee, 50 labor, 72.63 part, 22.49 tax, 295.07 total. Customer paid service fee authorization #013465.. customer also paid balance with check # 3066. ; used 1 W10316760 (Thermistor kit) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near The Woodlands, TX 77375
gary
Job Details: 07/17/2023
Closing ticket
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Fulshear, TX 77441
martin
Job Details: 07/17/2023
Closing out
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW3
Near Spring, TX 77380
kayla
Job Details: 07/17/2023
CUSTOMER AWARE WHIRLPOOL IS NOT RESPONSIBLE FOR DAMAGES DONE TO UNIT FROM ABUSING TO CARE FOR UNIT CUSTOMER TO KEEP UNIT AWAY FROM ROACH INFESTATION VOIDS WARRANTY.. ; used 1 W11594187 (Ctrl elec) from stock
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDHZ07
Near Galveston, TX 77551
Osiel
Job Details: 07/17/2023
Replaced switch unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Galveston, TX 77550
Osiel
Job Details: 07/17/2023
Replaced control panel unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near La Marque, TX 77568
Osiel
Job Details: 07/17/2023
Wrong power chord came in attempted new control to see if unit still tripped unit still trips with new control ; ordrng 1 W10640762 (Power chord) and 1 W10914403 (Wire harness)
We serviced a
WHIRLPOOL OVEN
Model WOS72EC7HV01
Near Atascocita, TX 77346
leonard
Job Details: 07/17/2023
uninstalled unit and repaired broken red wire connection at junction box and reinstalled unit and checked opetaions. ck ok
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Humble, TX 77346
leonard
Job Details: 07/17/2023
checked unit and found vent clogged from vent hose to outside vent. disconncted vent hose and checked all dryer operations and venting. all ck ok
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS1
Near Spring, TX 77380
kayla
Job Details: 07/17/2023
CUSTOMER AWARE WHIRLPOOL IS NOT RESPONSIBLE FOR DAMAGES DONE TO PARTS FROM ISSUES WITHIN HOUSEHOLD. GAS LINE FROM HOUSEHOLD PLUMBING IS SWEATING AND DAMAGED PARTSCUSTOMER WILL CONTACT WHIRLPOOL; used 1 W10898290 (Regulator) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Richmond, TX 77406
martin
Job Details: 07/17/2023
Replaced part as list
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBE03
Near Humble, TX 77338
donnie
Job Details: 07/17/2023
Need comp andevaporators; ordrng 1 W11492867 (Ref evap) and 1 Wpw10608485 (Freezer) and 1 8201675 (Compressor) and 1 W11658802 (Icemaker)