We serviced a
JENNAIR REFRIGERATOR
Model JS42PPDUDB20
Near Tomball, TX 77375
donnie
Job Details: 09/11/2023
Helped KD repair refrigerator
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS
Near Manvel, TX 77578
chris
Job Details: 09/11/2023
Found faulty compressor and evaporator part order ; ordrng 1 W10779331 (Compressor) and 1 WPW10608485 (Evap freezer) and 1 W11492867 (Evaporator)
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Spring, TX 77388
Osiel
Job Details: 09/11/2023
"installed gearcase, cam, agitator"
We serviced a
WHIRLPOOL1299] WASHER
Model WFW560CHW4
Near Richmond, TX 77407
martin
Job Details: 09/11/2023
Maintenance called in for ASI to pre ID and order parts but forgot to mention that unit is a stackable washer/dryer Will require 2man jobWill need to reschedule ; saved tckt
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Dayton, TX 77535
ricky
Job Details: 09/11/2023
found and replaced shorted parts
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Tomball, TX 77375
gary
Job Details: 09/11/2023
"Unable to reach customer, will need RS; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Cove, TX 77523
ricky
Job Details: 09/11/2023
found and replaced shorted parts
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS535SMBM00
Near Beach City, TX 77523
ricky
Job Details: 09/11/2023
found and corrected cnt settings
We serviced a
KITCHEN AID RANGE
Model KOSE500ESS20
Near Houston, TX 77021
ricky
Job Details: 09/11/2023
found and replaced cracked glass
We serviced a
KITCHENAID FREEZER
Model KBSD708MSS00
Near Sugar Land, TX 77478
roosevelt
Job Details: 09/11/2023
customer has not tried to use icemaker idspenser since the last time i was out unit was full and dispencer worked ok service fee for next time
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ
Near Rosharon, TX 77583
roosevelt
Job Details: 09/11/2023
checked and removd broken bulb and dl auth# is tpb11821l2.0
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Rosharon, TX 77583
roosevelt
Job Details: 09/11/2023
replaced bad compressor dl auth# is w18jmj0nl2
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS00
Near Rosharon, TX 77583
roosevelt
Job Details: 09/11/2023
replaced blown fues and now customer needs a panle; used 1 WPW10545291 (FUSE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Arcola, TX 77583
roosevelt
Job Details: 09/11/2023
checked and ajusted aic bucket
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Arcola, TX 77583
roosevelt
Job Details: 09/11/2023
checked and vents are blocked up and customer needs to have clrned out no airflow
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Montgomery, TX 77356
james
Job Details: 09/11/2023
Checked unit and removed debris from drain pump. Ran auto test cycle and unit checks ok.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Rosharon, TX 77583
derrick
Job Details: 09/11/2023
Replaced broken oven door and checked operation ok
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, TX 77583
derrick
Job Details: 09/11/2023
Order cam kit; ordrng 1 W10721967 (Cam)
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Spring, TX 77381
donnie
Job Details: 09/11/2023
Helped KD check she is ordering more parts ; saved tckt
We serviced a
KITCHENAID COOK TOP
Model KFGC500JSS05
Near Tomball, TX 77377
kayla
Job Details: 09/11/2023
Both oven functions not igniting. Ordering parts. ; ordrng 1 WP4450249 (Thermostat) and 1 WPW10511278 (Spark module)
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS05
Near Tomball, TX 77375
kayla
Job Details: 09/11/2023
Found no leaks at this time. Customer to monitor unit one week. All operations are correct.
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Spring, TX 77381
kayla
Job Details: 09/11/2023
"DO helped uninstall and reinstalled.. unit still not working after part replaced. Ordering more parts. Three wgt, two tech with DO. ; ordrng 1 W11197501 (Ui stainless) and 1 W10891907 (Ui ctrl elec) and 1 W10891908 (ACM)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN406ESS00
Near League City, TX 77573
anthony
Job Details: 09/11/2023
Sr 7737294684 for customer Turned over for product review due to leak in non servicable areaSpoke with TCS and they declined the labor and said I would have to get the code through our BSM First CSR name was sheptaitian and her leads name was hollySr 7737063579 for TCS
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Magnolia, TX 77354
gary
Job Details: 09/11/2023
"Ran diagnostics, ordering replacement element. And maintenance advice on restriction with vent; ordrng 1 279838 (Element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Conroe, TX 77384
james
Job Details: 09/11/2023
Checked unit and replaced shorted icemaker and leaky IM fill tube. Ran test cycle and unit checks ok and no leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Houston, TX 77075
chris
Job Details: 09/11/2023
Part order ; saved tckt
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Alvin, TX 77511
chris
Job Details: 09/11/2023
Found that coins damaged the agitator part order ; ordrng 1 W11550891 (Agitator)
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS3
Near Magnolia, TX 77354
gary
Job Details: 09/11/2023
Replaced missing glide in bottom drawer. All functions checked ok at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Magnolia, TX 77354
gary
Job Details: 09/11/2023
Replaced faulty vent and UI assembly. All functions checked ok at this time
We serviced a
JENN-AIR OVEN
Model JJW2830LL00
Near Houston, TX 77096
levis
Job Details: 09/11/2023
checked unit could not duplicate the problem at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ
Near Houston, TX 77096
levis
Job Details: 09/11/2023
order part; ordrng 1 W11284458 (icemaker)
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Montgomery, TX 77316
gary
Job Details: 09/11/2023
Replaced faulty burners in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Pinehurst, TX 77362
gary
Job Details: 09/11/2023
Replaced complete ice door assembly in unit. All functions checked ok at this time
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Montgomery, TX 77316
james
Job Details: 09/11/2023
Checked uit and replaced shorted water inlet valve. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Magnolia, TX 77355
kayla
Job Details: 09/11/2023
Repaired fan motor wiring asy. Led module nonrepairable in FC.. wires are shorted. Customer aware. Customer to move refrigerator back inside and plug in and monitor for 48hrs+... Customer paid balance authorization # 00821i..
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Spring, TX 77382
kayla
Job Details: 09/11/2023
"Replaced parts. Ran diagnostics, lid switch fault now. Ordering more parts. Documented with techline Liam SR# 7737292347..Two wgt; ordrng 1 W11394572 (Latch) and 1 W11399437 (Drain oump)"
We serviced a
MAYTAG DRYER
Model MGD6230HC1
Near Houston, TX 77053
derrick
Job Details: 09/11/2023
Consumer vent is blocked. Dryer checked ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Missouri City, TX 77459
derrick
Job Details: 09/11/2023
Ran drill bit in tub per tech line and unit is ok
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Richmond, TX 77406
derrick
Job Details: 09/11/2023
Order igniter; ordrng 1 W11524031 (Igniter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Houston, TX 77005
derrick
Job Details: 09/11/2023
Replaced leaking gasket and checked operation ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77025
derrick
Job Details: 09/11/2023
Consumer drain is backing up and their drain hose is too short. Its stretched and can possibly come off with heavy vibration.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77016
Gary L
Job Details: 09/11/2023
Found faulty thermal cutoff. Removed and replaced thermal cutoff ; used 1 279816 (Thermal cutoff) from stock
We serviced a
KITCHENAID ICEMAKER
Model KUIX305ESS2
Near Houston, TX 77069
Gary L
Job Details: 09/11/2023
Wrong part ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77007
Louis R
Job Details: 09/11/2023
Replaced motor and coupling
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Dickinson, TX 77539
anthony
Job Details: 09/11/2023
Sr 7736949465; ordrng 1 W11395618 (Cap)
We serviced a
WHIRLPOOL RANGE
Model JGCP436HL00
Near Manvel, TX 77578
chris
Job Details: 09/11/2023
Found that front right burner is not lighting. Followed the instructions for the service pointer. Could not get it to work properly part order ; ordrng 2 W11319683 (Burner)s
We serviced a
KITCHENAID COOKTOP
Model KCGS950ESS02
Near Houston, TX 77024
jerrell
Job Details: 09/11/2023
Installed customer stock burner caps ran test all operations normal.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Missouri City, TX 77459
roosevelt
Job Details: 09/11/2023
checked and all function worked as designed dl auth# is w18j9v0nl2
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Fresno, TX 77545
roosevelt
Job Details: 09/11/2023
checked and customer vents are blocked up no airflow needs to have vents cleaned out
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Richmond, TX 77406
raul
Job Details: 09/11/2023
Replaced panel UI and control board
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Spring, TX 77373
donnie
Job Details: 09/11/2023
Replaced bottom of oven
We serviced a
WHIRLPOOL OVEN
Model RB270PXK0
Near Houston, TX 77057
Louis R
Job Details: 09/11/2023
Unit operations normal.
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HPA01
Near Houston, TX 77057
Louis R
Job Details: 09/11/2023
Replaced bad recirculating pump per Techline. SR# 7737296883
We serviced a
KITCHENAID COOKTOP
Model KCGD506GSS00
Near Houston, TX 77040
Louis R
Job Details: 09/11/2023
Replaced bad valve and knob
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC
Near Houston, TX 77082
raul
Job Details: 09/11/2023
I explained to the customer how to use load and go feature. Customer witness soap dispenser working.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77083
raul
Job Details: 09/11/2023
"Replaced heater, thermal cut off and thermostat fix"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Katy, TX 77494
raul
Job Details: 09/11/2023
"Replaced harness wire, thermistor, control,and seal around liner."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MSS00
Near Houston, TX 77027
jerrell
Job Details: 09/11/2023
Left data loggers tech to be rescheduled to pick up and check temperature records.; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Conroe, TX 77384
james
Job Details: 09/11/2023
Checked unit and replaced open thermistor. Unit checks ok.
We serviced a
WHIRLPOOL ICEMAKER
Model Wui75x15hw01
Near Houston, TX 77079
jerrell
Job Details: 09/11/2023
Adjusted harness connections ran test all operations normal.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Houston, TX 77019
levis
Job Details: 09/11/2023
checked unit removed the shipping blots and ran a test cycle to check the operation of the unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Houston, TX 77006
levis
Job Details: 09/11/2023
Checked unit found rust spots on both doors per tpss the repair is not covered under warrenty
We serviced a
KITCHENAID REFIGERATOR
Model KUIX535HPA00
Near Houston, TX 77027
levis
Job Details: 09/11/2023
replaced shorted water valve; used 1 W10897719 (VALVE) from stock
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HPS01
Near Houston, TX 77005
levis
Job Details: 09/11/2023
checked unit reinstalled the drain cap and checked operation
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QMS02
Near Houston, TX 77005
levis
Job Details: 09/11/2023
replaced shorted control
We serviced a
KITCHEN AID REFIGERATOR
Model KUDR204KPA00
Near West University Place, TX 77005
levis
Job Details: 09/11/2023
order parts; ordrng 1 w11568783 and 1 w11579510
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Katy, TX 77494
martin
Job Details: 09/11/2023
Replaced parts list
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS42E22L00
Near Fulshear, TX 77441
martin
Job Details: 09/11/2023
Replaced parts list
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS05
Near Fulshear, TX 77441
martin
Job Details: 09/11/2023
Replaced parts list
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Houston, TX 77088
Louis R
Job Details: 09/11/2023
Replaced bad compressor
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Houston, TX 77018
Louis R
Job Details: 09/11/2023
Found bad cam & gearcase; ordrng 1 W11449840 (Gearcase) and 1 W11026785 (Motor) and 1 W10721967 (Cam)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Houston, TX 77008
Louis R
Job Details: 09/11/2023
Replaced gearcase motor and cam
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Galena Park, TX 77547
ricky
Job Details: 09/11/2023
"needs lid and trans, est declined"
We serviced a
WHIRLPOOL1299] M/BUILT-IN M/W
Model WMH53521HZ06
Near Katy, TX 77494
martin
Job Details: 09/08/2023
Customer complaint was that MW light would come On when door was closed Inspected and found burned bulb Advised customer to replace
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near La Marque, TX 77568
anthony
Job Details: 09/08/2023
Adjusted noisy blower housing all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near La Marque, TX 77568
anthony
Job Details: 09/08/2023
Cleared f2 e1 error if issue returns it will need HMI
We serviced a
WHIRLPOOL OVEN
Model WEE515S0LS2
Near La Marque, TX 77568
anthony
Job Details: 09/08/2023
Fixed door hinge and strike all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502ESS02
Near Houston, TX 77009
Louis R
Job Details: 09/08/2023
Found frozen fill tube; ordrng 1 Wp2221240 (Heater) and 1 W10482373 (Heater wire) and 1 2317847 (Fill tube) and 1 W11246413 (Valve) and 1 W11225845 (Valve) and 1 Wpw10739408 (Control)
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS00
Near Fulshear, TX 77441
martin
Job Details: 09/08/2023
Ran diagnostics and everything was fine Oven reached temperature Working as designed
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Humble, TX 77338
leonard
Job Details: 09/08/2023
adjusted burner flames on all burners and checked operations. ck ok
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Missouri City, TX 77459
roosevelt
Job Details: 09/08/2023
checked and found that braker was tripped reset and all function ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB809
Near Spring, TX 77389
Gary L
Job Details: 09/08/2023
Found inlet tube to ice maker not out far enough to allow water to enter ice maker. Adjusted inlet tube and cycled ice maker. Unit is fine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Spring, TX 77379
Gary L
Job Details: 09/08/2023
Found red wire broken at switch to ice maker. Repaired red wire and checked operation
We serviced a
WHIRLPOOL DRYER
Model WED4850HW
Near Houston, TX 77067
Gary L
Job Details: 09/08/2023
Found power supplied to machine isnt enough to allow unit to heat. Advised customer to have breakers checked. Dryer is fine.
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Houston, TX 77073
donnie
Job Details: 09/08/2023
"Repaired door latch, operations are correct now"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Tomball, TX 77375
gary
Job Details: 09/08/2023
Will need to put back on next available ; ordrng 1 W10721967 (Cam)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Spring, TX 77382
kayla
Job Details: 09/08/2023
Per techline ran tests with volts and amperage. All operations are correct and could not duplicate issue. Advised customer to switch to 30amp breaker and make sure its on its own circuit. Spoke to Bruce and Rob.. SR# 7737275793
We serviced a
WHIRLPOOL1299] WASHER
Model WtW4855HW3
Near La Marque, TX 77568
anthony
Job Details: 09/08/2023
Recalibrated unit and adjusted door latch all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Katy, TX 77493
raul
Job Details: 09/08/2023
Will need ice maker ; ordrng 1 W11546935 (Ice maker)
We serviced a
MAYTAG DRYER
Model MGD7230HW2
Near Seabrook, TX 77586
anthony
Job Details: 09/08/2023
Ordering all rollers and supports idler and 2 rollers have already been changed; ordrng 4 WPW10314173 (Roller)s and 2 WPW10359272 (Support)s and 2 WPW10359271 (Support)s
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS3
Near Katy, TX 77493
raul
Job Details: 09/08/2023
Will need control board and harness ; ordrng 1 W11594224 (Control board) and 1 W11531755 (Harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77345
donnie
Job Details: 09/08/2023
Unit shuts down intermittently. Need power control board and ui; ordrng 1 Wpw10624574 (Power board) and 1 W11330971 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Katy, TX 77493
raul
Job Details: 09/08/2023
Will need thermistor and heater ; ordrng 1 Wpw10384183 (Thermistor) and 1 W11650662 (Heater harness)
We serviced a
JENN-AIR RANGE
Model JDRP548HL00
Near Katy, TX 77494
raul
Job Details: 09/08/2023
Will need left and right hinge ; ordrng 1 W11643630 (Left hinge) and 1 W11643898 (Right hinge)
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW0
Near Houston, TX 77004
levis
Job Details: 09/08/2023
order part; ordrng 1 w11382898 (filter)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Humble, TX 77346
donnie
Job Details: 09/08/2023
Unit failed metered air flow test. Replaced limiter. Operations are correct now.; used 1 279816 (Limiter) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Humble, TX 77338
donnie
Job Details: 09/08/2023
Unit limiter is open and breaker is kicked on one leg. Replaced limiter operations are correct ; used 1 279816 (Limiter) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near The Woodlands, TX 77386
donnie
Job Details: 09/08/2023
Different issue need wash motor ; ordrng 1 W11025157 (Motor /sump)
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Spring, TX 77373
donnie
Job Details: 09/08/2023
Range was previously converted to LP gas. Unit is connected to natural gas. Customer needs to convert unit back to LP. He will convert it himself.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAK20
Near Porter, TX 77365
leonard
Job Details: 09/08/2023
adjusted float switch and rebooted control board and ran test cycle. test ok