We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Spring, TX 77388
Gary L
Job Details: 08/30/2023
Ordering parts ; ordrng 1 W11578578 (Wire harness)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Conroe, TX 77304
james
Job Details: 08/30/2023
Checked unit for error codes and none found. Ran manual test cycles and auto test cycles and ran drain and spin cycle and unit checks ok and has normal operations.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Porter, TX 77365
leonard
Job Details: 08/30/2023
replaced shorted control board and control panel and vent motor and checked all operations. ck ok
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Spring, TX 77389
Gary L
Job Details: 08/30/2023
Ordering parts ; ordrng 2 W11596211 (Ignitor)s and 1 W10877013 (Control)
We serviced a
WHIRLPOOL DRYER
Model MED6500MBK0
Near Porter, TX 77365
leonard
Job Details: 08/30/2023
replaced faulty control panel and control board and encoder and open thermal fuse. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Huffman, TX 77336
leonard
Job Details: 08/30/2023
"defrosted frozen evaporator and found brown wire to defrost heater loose. replaced new heater assembly and faulty defrost thermister and checked operations. ck ok; used 1 W11650662 (heater), and 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JS48SEDUDB01
Near Spring, TX 77386
donnie
Job Details: 08/30/2023
Freon leak on system ; ordrng 1 Wpw10281063 (Pan) and 1 W10841139 (Comp) and 1 Wpw10205102 (Evap)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Brookshire, TX 77423
martin
Job Details: 08/30/2023
Per service pointer Will order basket ; ordrng 1 W11172199 (Basket) and 1 W10919191 (Wash plate)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Huffman, TX 77336
leonard
Job Details: 08/30/2023
reset breaker and checked all operations. ck ok
We serviced a
JENNAIR WALL OVEN
Model JJW2430DP02
Near Fulshear, TX 77441
martin
Job Details: 08/30/2023
Replaced console
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Spring, TX 77379
Osiel
Job Details: 08/30/2023
assisted GL
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Spring, TX 77379
Osiel
Job Details: 08/30/2023
installed filter housing and reservoir
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Houston, TX 77064
Osiel
Job Details: 08/30/2023
"customer needs electrician, unit not getting 240v from wall outlet"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Houston, TX 77057
jerrell
Job Details: 08/30/2023
Need to order ; ordrng 1 W11685947 (TIMER) and 1 WP688805 (CLIP) and 1 W11675852 (KNOB)
We serviced a
KITCHENAID OVEN
Model KOSC504ESS01
Near Houston, TX 77079
jerrell
Job Details: 08/30/2023
Installed listed parts all test normal
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS06
Near Houston, TX 77094
jerrell
Job Details: 08/30/2023
Installed filter housing ran test all test normal.
We serviced a
KITCHEN AID REFRIGERATOR
Model WRB322DMBM03
Near Houston, TX 77024
jerrell
Job Details: 08/30/2023
Installed listed parts all test normal.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Houston, TX 77024
jerrell
Job Details: 08/30/2023
Need to order ; ordrng 1 W11481722 (ACTUATOR) and 1 W11629601 (CNTRL-ELEC)
We serviced a
WHIRLPOOL ICEMAKER
Model KUIX335HPS00
Near Richmond, TX 77407
raul
Job Details: 08/30/2023
Replaced thermistor
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HPS01
Near Pearland, TX 77581
chris
Job Details: 08/30/2023
Replaced faulty pump. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Fulshear, TX 77441
martin
Job Details: 08/30/2023
Checked all burners Working as designed Customer was leaving knob on the setting where the igniters would stay activeShowed her that past certain point it would stop making the noises
We serviced a
WHIRLPOOL RANGE
Model JGRP548HL00
Near Richmond, TX 77406
martin
Job Details: 08/30/2023
"Ran diagnostics No codes foundCalled tech line, documented SR#7737215293Per tech recommendations will need spark module DSI; ordrng 1 WPW10511278 (Spark module DSI) and 1 W11355922 (Bake igniter)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Arcola, TX 77583
derrick
Job Details: 08/30/2023
Replaced bad control and checked operation ok
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Tomball, TX 77375
gary
Job Details: 08/30/2023
Replaced main controls and latch assembly in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSS48QKX00
Near Sugar Land, TX 77479
roosevelt
Job Details: 08/30/2023
checked and all function worked as designed
We serviced a
WHIRLPOOL WASHER
Model WFW6605MC0
Near Sugar Land, TX 77479
roosevelt
Job Details: 08/30/2023
replaced torn bellow
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Sugar Land, TX 77479
roosevelt
Job Details: 08/30/2023
replaced bad control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Rosharon, TX 77583
derrick
Job Details: 08/30/2023
Order filter housing; ordrng 1 W11162042 (Filter housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, TX 77583
derrick
Job Details: 08/30/2023
Order ice maker; ordrng 1 W11546935 (Ice maker)
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS01
Near Houston, TX 77025
levis
Job Details: 08/30/2023
checked unit adjusted the vent hose to the drain pump and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near League City, TX 77573
chris
Job Details: 08/30/2023
Replaced faulty door and damper assembly. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Kemah, TX 77565
chris
Job Details: 08/30/2023
Replaced faulty user interface. Unit is now working as intended
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Missouri City, TX 77459
derrick
Job Details: 08/30/2023
Replaced shuttered control and dispenser and checked operation ok
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Conroe, TX 77385
james
Job Details: 08/30/2023
Checked unit and replaced broken lid strike. Unit checks ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Montgomery, TX 77356
james
Job Details: 08/30/2023
Checked unit and replaced shorted freezer led module. Unit checks ok.Technical Service Pointer #: W11460554s191aq - parts and laboruse authorization # k188q20spl1; used 1 W11602886 (MODULE) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0Ms0
Near The Woodlands, TX 77354
gary
Job Details: 08/30/2023
"Ran diagnostics, replaced faulty control assembly. All functions checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Houston, TX 77030
levis
Job Details: 08/30/2023
replaced broken outher tub
We serviced a
WHIRLPOOL WASHER
Model MVWB965HW0
Near Conroe, TX 77384
james
Job Details: 08/30/2023
Checked unit and replaced warped agitator. Ran test cycle and unit checks ok.
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Richmond, TX 77406
martin
Job Details: 08/30/2023
Needs timer and belt ; ordrng 1 W11566736 (Timer) and 1 341241 (Belt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCC72EFP00
Near Huffman, TX 77336
donnie
Job Details: 08/30/2023
Helped LV repair refrigerator
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Huffman, TX 77336
donnie
Job Details: 08/30/2023
Helped LV repair refrigerator
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCC72EFP00
Near Huffman, TX 77336
leonard
Job Details: 08/30/2023
defrosted rc evaporator and replaced cover assembly and control board per special project#s27311
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Huffman, TX 77336
leonard
Job Details: 08/30/2023
replaced warped freezer door and ice container and icemaker and checked operations. ck ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Sugar Land, TX 77498
derrick
Job Details: 08/30/2023
Reconnected wire connections to evaporator cover and checked operation ok
We serviced a
WHIRLPOOL WINE CELLAR
Model WUW35X15DS02
Near Houston, TX 77002
levis
Job Details: 08/30/2023
order parts; ordrng 1 w11290645 and 1 w11290645 (comp) and 1 W10843121 (filter dryer) and 1 W10782280 (evaporator)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Sugar Land, TX 77479
roosevelt
Job Details: 08/30/2023
"replaced bad modules; used 1 W11462342 (MODULE), and 1 w110695459 (module) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Sugar Land, TX 77478
roosevelt
Job Details: 08/30/2023
bad valve; ordrng 1 W11038689 (valve)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Arcola, TX 77583
roosevelt
Job Details: 08/30/2023
checkedc and bad gearcase needs replacing
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ0B
Near Missouri City, TX 77459
roosevelt
Job Details: 08/30/2023
bad harness; ordrng 1 w11611849 (harness) and 1 W11203289 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC4
Near Houston, TX 77045
roosevelt
Job Details: 08/30/2023
broken lid and bad latck and missing hinge
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Missouri City, TX 77459
roosevelt
Job Details: 08/30/2023
checked and cleared drian tube and all function ok
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Spring, TX 77379
Gary L
Job Details: 08/30/2023
Found overload code and off balanced code stored in control when running diagnostics. Ran recalibration. Unit is fine.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Spring, TX 77379
Gary L
Job Details: 08/30/2023
Found motor inoperative. Removed and replaced motor assembly. Checked operation
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77070
Gary L
Job Details: 08/30/2023
Found faulty capacitor. Removed and replaced capacitor and leveled machine. Checked operation ; used 1 W11395618 (Capacitor) from stock
We serviced a
KITCHENAID RANGE
Model KCGS350ESS
Near Magnolia, TX 77354
gary
Job Details: 08/30/2023
"Unable to reach customer, will need reschedule ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Houston, TX 77009
Louis R
Job Details: 08/30/2023
Replaced ice maker and valve
We serviced a
WHIRLPOOL COOKTOP
Model JGD3536BS00
Near Magnolia, TX 77354
gary
Job Details: 08/30/2023
"Ran diagnostics, inspected voltage and all unit functions. Unit working as designed at this time. Customer advised on possible scenarios on what could have caused interference. Will monitor"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW3
Near Montgomery, TX 77356
james
Job Details: 08/30/2023
Checked unit and adjusted front suspension rods. Ran auto test cycle and manual test cycles and unit checks ok.
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS00
Near Panorama Village, TX 77316
james
Job Details: 08/30/2023
Checked unit and adjusted loose connection at cutter grid. Ran test cycle in diagnostics and all operations check ok. Advised customer to run the clean cycle with cleaner.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near La Marque, TX 77568
anthony
Job Details: 08/30/2023
Sr 7737216292 unit being turned over for product review
We serviced a
WHIRLPOOL COOKTOP
Model ICR655DB01
Near Houston, TX 77088
Louis R
Job Details: 08/30/2023
Auth# I18EV10NL1.5 replaced burners and controls
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIS18NNJB7
Near Houston, TX 77024
Louis R
Job Details: 08/30/2023
Replaced bad recirculating pump
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Houston, TX 77055
Louis R
Job Details: 08/30/2023
Fixed burner caps
We serviced a
WHIRLPOOL DRYER
Model CEM2795JQ1
Near Houston, TX 77019
Louis R
Job Details: 08/30/2023
Replaced fuses and timer
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW2
Near Houston, TX 77006
Louis R
Job Details: 08/30/2023
Found bad solenoids; ordrng 1 W11652257 (Burner assembly) and 1 279311 (Igniter) and 1 Wp3392519 (Thermal fuse) and 1 Wp338906 (Sensor)
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Houston, TX 77019
levis
Job Details: 08/30/2023
replaced shortage control board
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Houston, TX 77019
levis
Job Details: 08/30/2023
checked unit reconnected the brown wire for the defrost heater and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Houston, TX 77019
levis
Job Details: 08/30/2023
order part; ordrng 1 w11650661 and 1 w11558182
We serviced a
MAYTAG WASHER
Model MVWP575GW
Near Houston, TX 77098
levis
Job Details: 08/30/2023
order part; saved tckt
We serviced a
MAYTAG DRYER
Model MGDB835DC4
Near West University Place, TX 77005
levis
Job Details: 08/30/2023
order part; ordrng 1 W10837240 (idler pulley)
We serviced a
WHIRLPOOL DISHWASHER
Model JDB8200AWS2
Near Houston, TX 77096
derrick
Job Details: 08/30/2023
Order drain pump; ordrng 1 WPW10531320 (Pump)
We serviced a
KITCHENAID ICEMAKER
Model KUIX505ESS1
Near Galveston, TX 77554
anthony
Job Details: 08/30/2023
Spoke with kitchenaid and they said they do not show history of any authorized service repairing the sealed system. Kitchenaid has declined the repair and customer would have to pay for repairs or replace unit. If customer has any concerns they will need to call kitchenaid direct and give the reference number 773690587
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Galveston, TX 77554
anthony
Job Details: 08/30/2023
Sr 7737214926 spoke with tech line and the unit has signs of mold and moisture issues. Whirlpool does not cover issues out side of the microwaves control and customer will need to call whirlpool about next step
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near La Marque, TX 77568
anthony
Job Details: 08/30/2023
Sr 7737063959 unit has severe infestation and unit is covered by warranty. Customer will need to call whirlpool on next step
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Texas City, TX 77590
anthony
Job Details: 08/30/2023
Recalibrated unit and retested all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Missouri City, TX 77459
roosevelt
Job Details: 08/30/2023
bad motor; ordrng 1 WPW10309864 (divider) and 1 WP67006341 (gasket) and 1 w11671282 (motor) and 1 w11378860 (spacer) and 1 WP63052-2 (impeller)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Fresno, TX 77545
roosevelt
Job Details: 08/30/2023
bad icemaker needs replacing and customer not repairing
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Houston, TX 77079
jerrell
Job Details: 08/30/2023
Need to order ; ordrng 1 W11135391 (CONSOLE)
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Magnolia, TX 77354
gary
Job Details: 08/30/2023
Spoke with maintenance will order complete basket per service pointer ; ordrng 1 W11172199 (Basket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near The Woodlands, TX 77354
gary
Job Details: 08/30/2023
Replaced main controls found issue with main appliance manager. Documented continued evaporator frost issues with tech line SR-7737217464 customer to monitor.; ordrng 1 W11566892 (Harness)
We serviced a
MAYTAG WASHER/DRYER
Model mhw6630hw3
Near Hockley, TX 77447
gary
Job Details: 08/30/2023
"Ran diagnostics, cleared build from in Bello. Adjusted issue with latch and customer advised on monitoring. Unit checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ0
Near Hockley, TX 77447
gary
Job Details: 08/30/2023
"Replaced suspension assembly in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Houston, TX 77067
Gary L
Job Details: 08/30/2023
Ordering parts ; ordrng 1 W11130236 (Lid) and 1 W10861642 (Lid lock) and 1 W11130359 (Suspension)
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrs315sdhm08
Near Spring, TX 77389
Gary L
Job Details: 08/29/2023
Found ice jammed between flip tray and bracket. Removed ice from ice maker and cycled. Checked operation
We serviced a
WHIRLPOOL DOUBLE OVEN
Model KODE500ESS05
Near Houston, TX 77079
jerrell
Job Details: 08/29/2023
Reinstalled door all operations normal.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Houston, TX 77041
jerrell
Job Details: 08/29/2023
Leveled property ran diagnostics all operations normal.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Spring, TX 77373
donnie
Job Details: 08/29/2023
"Unit light would not cut off, replaced control board. Operations are correct now ; used 1 W11552018 (Board) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Spring, TX 77386
Osiel
Job Details: 08/29/2023
assisted GL
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Houston, TX 77007
Louis R
Job Details: 08/29/2023
Found bad control; ordrng 1 W11613564 (UI) and 1 W11637583 (Control) and 1 W11612315 (Vent assembly) and 1 W1151202 (Harness)
We serviced a
KITCHEN AID WALLOVEN
Model n/a
Near Houston, TX 77345
leonard
Job Details: 08/29/2023
un-installed unit and repaired broil element wiring and re-installed and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, TX 77583
roosevelt
Job Details: 08/29/2023
bad constrols; ordrng 1 w11558182 (control) and 1 w11518204 (user-interface)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near New Caney, TX 77357
leonard
Job Details: 08/29/2023
"replaced broken surface lamp and housing and checked operations. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Magnolia, TX 77354
gary
Job Details: 08/29/2023
Closing ticket
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, TX 77583
roosevelt
Job Details: 08/29/2023
Close out call per julia
We serviced a
MAYTAG DRYER
Model MGD6230HC3
Near Fulshear, TX 77441
martin
Job Details: 08/29/2023
Ran diagnostics No codes foundVenting properly Advised customer to read user care manual on how the settings work and the moisture sensor according to load size
We serviced a
WHIRLPOOL RANGE
Model JDRP548WP02
Near Houston, TX 77027
jerrell
Job Details: 08/29/2023
"Need to order ; ordrng 2 W10876298 (CNTRL-ELEC)s and 1 W10116142 (HARNESS-SHUNT, CONV. FAN) and 1 W10508247 (Harness) and 1 W10145990 (HARNESS-MAIN) and 2 MOTOR-FAN (W10860984)s and 2 WPW10245511 (Blower)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS3155DHM08
Near Spring, TX 77389
Gary L
Job Details: 08/29/2023
Ordering parts ; ordrng 1 W11645245 (Valve) and 1 W11546935 (Ice maker)
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FV2
Near Houston, TX 77090
Gary L
Job Details: 08/29/2023
Found faulty control to range
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Alvin, TX 77511
chris
Job Details: 08/29/2023
Unit is now working as intended
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Friendswood, TX 77546
chris
Job Details: 08/29/2023
Found faulty user interface part order; ordrng 1 W11378949 (User interface)