We serviced a
WHIRLPOOL FREEZER
Model WRS588FIHZ00
Near Texas City, TX 77591
Osiel
Job Details: 03/13/2023
Found unit not going into defrost part order no return date ; ordrng 1 W11449066 (Wire harness) and 1 W11089236 (Control board (rear)) and 1 W11130216 (User interface)
We serviced a
MAYTAG KITCHEN
Model MDB4949SHZ1
Near Santa Fe, TX 77510
Osiel
Job Details: 03/13/2023
Found faulty tub and hinges part order no return date ; ordrng 1 W10681492 (Tub) and 1 Lefthinge (8534854) and 1 8534853 (Right hinge)
We serviced a
WHIRLPOOL FREEZER
Model WRT148FZDB00
Near Santa Fe, TX 77510
Osiel
Job Details: 03/13/2023
Found faulty wire harness arching and burned through insulation advised safety and repair will not be covered was advised by safety to have customer call for further options
We serviced a
JENNAIR REF DRAWER
Model JUCFP242HX01
Near Houston, TX 77005
ben
Job Details: 03/13/2023
order part; ordrng 1 2307650 (valve-inlt) and 1 2225521 (housing)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Houston, TX 77005
ben
Job Details: 03/13/2023
order part; ordrng 1 W10200659 (cntrl-elec) and 1 2318054 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDMO1
Near Richmond, TX 77407
raul
Job Details: 03/13/2023
Unit i was still vacant. Replaced seal system components
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ
Near Highlands, TX 77562
ricky
Job Details: 03/13/2023
"diff issue, need filter cover; ordrng 1 12960301"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77036
anthony
Job Details: 03/13/2023
Replaced faulty pump and motor assembly all ok no problems
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA
Near Houston, TX 77024
anthony
Job Details: 03/13/2023
Needs parts and will need more time; ordrng 1 2217445 (Base plate) and 1 W10282061 (Shield)
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW1
Near Houston, TX 77056
anthony
Job Details: 03/13/2023
Needs parts; ordrng 1 W11626080 (Panel) and 1 W11618918 (Control)
We serviced a
WHIRLPOOL DRYER
Model LEN2000JQ1
Near Houston, TX 77057
anthony
Job Details: 03/13/2023
Tested unit and found it needs multiple things to get the unit back to a normal noise level estimate of repair is 550-600 dollars and some of the part may be hard to get
We serviced a
KITCHENAID ICE MAKER
Model KUIX505ESS2
Near Houston, TX 77098
anthony
Job Details: 03/13/2023
Needs water valve; ordrng 1 W10897719 (Valve)
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS02
Near Houston, TX 77098
anthony
Job Details: 03/13/2023
Needs parts; ordrng 1 W11197501 (Panel) and 1 W10891907 (Control) and 1 W10891908 (Control) and 1 461967750153 (Control support)
We serviced a
KITCHENAID M/W OTR
Model KMHS120ESS11
Near Missouri City, TX 77459
roosevelt
Job Details: 03/13/2023
called tech tpps and spoke with dalevon and was at advised not to go back to this customer for light we dont replace bulbs and im not going back sr# is 7735893439; used 1 8206232A (BULBLIGHT) from stock
We serviced a
AMANA DISHWASHER
Model ADB1400AMB0
Near Houston, TX 77045
roosevelt
Job Details: 03/13/2023
bad pump and motor; ordrng 1 w11613570 (pump and motor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Sugar Land, TX 77498
roosevelt
Job Details: 03/13/2023
checked and found that waterline was off turned on and all function ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Arcola, TX 77583
roosevelt
Job Details: 03/13/2023
bad control; ordrng 1 w11368911 and 1 w11367678
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Arcola, TX 77583
roosevelt
Job Details: 03/13/2023
replaced block term; used 1 279320 (BLOCKTERM) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDMO1
Near Richmond, TX 77407
martin
Job Details: 03/13/2023
Assisted RY with 2 man job
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Houston, TX 77026
Louis R
Job Details: 03/13/2023
Replaced damaged panel
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS0
Near Houston, TX 77088
Louis R
Job Details: 03/13/2023
Customer denied repairs.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Houston, TX 77091
Louis R
Job Details: 03/13/2023
Replaced bad control
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Houston, TX 77041
Louis R
Job Details: 03/13/2023
Found bad element & timer; ordrng 1 Wpw10185992 (Timer) and 1 279838 (Element)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Houston, TX 77080
Louis R
Job Details: 03/13/2023
Replaced broken dispenser bezel
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77014
Gary L
Job Details: 03/13/2023
Found water in vent hose. Checked operation and function. Found unit working as designed. Advised customer to have vent duct cleaned
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Houston, TX 77086
Gary L
Job Details: 03/13/2023
Found shorted oven ignitor. Removed and replaced ignitor. Checked operation
We serviced a
WHIRLPOOL1299] OVEN
Model WFE515S0JB1
Near Houston, TX 77090
Gary L
Job Details: 03/13/2023
Ordering parts ; ordrng 1 W11567348 (Control)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Spring, TX 77379
Gary L
Job Details: 03/10/2023
Unit is being replaced by whirlpool. Complete
We serviced a
JENNAIR REFRIGERATOR
Model JS48PPDUDE01
Near Sienna, TX 77459
roosevelt
Job Details: 03/10/2023
replaced door skin dl auth# is j169kr0al2
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Tomball, TX 77377
kayla
Job Details: 03/10/2023
Heater element rework.. SPECIAL PROJECT #S17304.. replaced part.all operations are correct. Customer approved.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Houston, TX 77084
jerrell
Job Details: 03/10/2023
Tech to close ticket per office
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS
Near Willis, TX 77378
james
Job Details: 03/10/2023
Checked unit and adjusted door gasket. Ran test cycle and no leak detected. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Houston, TX 77065
Gary L
Job Details: 03/10/2023
Ordered parts ; ordrng 1 W11550396 (Evaporator) and 1 W11109499 (Drier) and 1 W11557425 (Compressor)
We serviced a
WHIRPOOL OVEN
Model WOD51EC0HS20
Near Conroe, TX 77304
james
Job Details: 03/10/2023
Checked unit and cleared error code f3e0. Ran temp test to 350. andunit checks ok. Customer is to monitor unit.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX505ESS2
Near Houston, TX 77024
jerrell
Job Details: 03/10/2023
Need to order ; ordrng 1 1901a (Drain pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near League City, TX 77573
Osiel
Job Details: 03/10/2023
Replaced door and latch unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Manvel, TX 77578
Osiel
Job Details: 03/10/2023
Found faulty pump part order no return date ; ordrng 1 W10837401 (Pump) and 1 W10834740 (Control board)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHZ1
Near Pearland, TX 77584
Osiel
Job Details: 03/10/2023
Replaced faulty pump unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2575GRB01
Near Houston, TX 77059
Osiel
Job Details: 03/10/2023
Found faulty compressor customer declined estimate ; ordrng 1 W10507884 (Comp)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Houston, TX 77062
Osiel
Job Details: 03/10/2023
Found loose connection at control boat readjusted connection unit is working as intended no issues found at this time
We serviced a
KITCHEN AID DISHWASHER
Model KDTE204GPS0
Near Spring, TX 77381
Gary L
Job Details: 03/10/2023
Found control board shorted. Removed and replaced control board and control panel. Checked operation and function
We serviced a
MAYTAG RANGE
Model MGR7700LZ1
Near Humble, TX 77396
leonard
Job Details: 03/10/2023
replaced shorted control board and spark module and faulty gas valve and ignitor and checked operation. ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Conroe, TX 77301
james
Job Details: 03/10/2023
Order parts reschedule with customer; ordrng 1 W11399437 (PUMP-WATER)
We serviced a
JENN-AIR OVEN
Model JJW2830LL00
Near Houston, TX 77035
derrick
Job Details: 03/10/2023
Order glass; ordrng 1 W11600213 (Glass)
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Arcola, TX 77583
derrick
Job Details: 03/10/2023
Advised consumer before to have vent cleaned. Pics showed what I got out today
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS7
Near Arcola, TX 77583
derrick
Job Details: 03/10/2023
Repaired blocked dispenser door and checked operation of unit ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Arcola, TX 77583
derrick
Job Details: 03/10/2023
Cleared blocked pump. Consumer needs to have air gap replaced by plumber
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ2
Near Arcola, TX 77583
derrick
Job Details: 03/10/2023
Order cap kit; ordrng 1 W11652049 (Cap kit)
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Houston, TX 77053
roosevelt
Job Details: 03/10/2023
broken glass door; ordrng 1 W11176456 (glass-door)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Missouri City, TX 77489
roosevelt
Job Details: 03/10/2023
bad latch; ordrng 1 w11513248 (latch)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW07
Near Sugar Land, TX 77498
roosevelt
Job Details: 03/10/2023
ajusted door seal
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Porter, TX 77365
leonard
Job Details: 03/10/2023
replaced broken door gaskets and re-sealed ad checked operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Magnolia, TX 77355
gary
Job Details: 03/10/2023
Ran diagnostics ordering replacement splutch and actuator ; ordrng 1 W11481722 (Actuator) and 1 W10721967 (Splutch)
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Porter, TX 77365
leonard
Job Details: 03/10/2023
replaced noisy and faulty gearcase and rotor and stator and broken agitator and ran test cycle. test ok
We serviced a
MAYTAG COOKTOP
Model MGC9536DS00
Near Houston, TX 77014
Gary L
Job Details: 03/10/2023
Found unit working as designed. Checked operation. Unit is fine.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Houston, TX 77345
leonard
Job Details: 03/10/2023
order parts 2wgt; ordrng 1 W11612329 (owi sensor) and 1 W11613564 (console) and 1 W11637583 (control board)
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Houston, TX 77345
leonard
Job Details: 03/10/2023
"replaced shorted heating element and opem high limit thermostats. ck ok; used 1 W11025156 (ELEMENT), 1 280148 (CUT OFF), and 1 279973 (CUTOFFTML) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS08
Near Stafford, TX 77477
roosevelt
Job Details: 03/10/2023
replaced control
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Spring, TX 77380
kayla
Job Details: 03/10/2023
Ordering part. Four wgt; ordrng 1 W11454372 (Gearcase)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Tomball, TX 77377
kayla
Job Details: 03/10/2023
Duplicate ticket. Cancel out.
We serviced a
JENNAIR REFRIGERATOR
Model JS48PPDUDE01
Near Cypress, TX 77433
kayla
Job Details: 03/10/2023
"Second time screw fell off.. last time they sent wrong parts in package, and had to use a different screw. Spoke to Rob techline to document, SR# 7735914825 .. Rob transferred me to Stephanie with Jennair to locate part#, Stephanie was not able to locate correct part# and referred me to parts distributor research and to email jennair the parts that have been used on the unit thus far.. Parts used: 3400525, 3400230, WP489464, WP2004994, WP489236, W11474472; saved tckt"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC15POZP2
Near Houston, TX 77057
jerrell
Job Details: 03/10/2023
Installed water valve all test normal
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258XEW6
Near Houston, TX 77064
Gary L
Job Details: 03/10/2023
Found bad defrost thermostat. Removed and replaced wire harness and reset controls
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Fulshear, TX 77441
martin
Job Details: 03/10/2023
Replaced parts list
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ1
Near Sugar Land, TX 77479
roosevelt
Job Details: 03/10/2023
needs valve now; ordrng 1 WPW10683603 (water inlet valve)
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Sugar Land, TX 77479
roosevelt
Job Details: 03/10/2023
replaced control and advised customer of voltage issie called tech line and spoke with nate and found that one side power is to high and 1 side is to low customer needs a electrican out sr# is 7735918449 and im not coming back to this customer
We serviced a
JENNAIR STOVETOP
Model JGD3430JS
Near Sugar Land, TX 77479
roosevelt
Job Details: 03/10/2023
checked and ajusted loose connection
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near Sugar Land, TX 77479
roosevelt
Job Details: 03/10/2023
bad valve; ordrng 1 W10853723 (valve)
We serviced a
JENNAIR REFRIGERATOR
Model JS48PPDUDE01
Near Sienna, TX 77459
roosevelt
Job Details: 03/10/2023
checked and cleared blocked ice tube and all function ok
We serviced a
WHIRLPOOL FRIDGE
Model WRS325SDHZ08
Near Pattison, TX 77423
martin
Job Details: 03/10/2023
Found fridge door seal not fully closing Heated gasket to seat properly on doorTested and closing properly now Uploaded before and after pictures for documentation
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Houston, TX 77077
jerrell
Job Details: 03/10/2023
Recalibrate unit and ran diagnostics adjust legs all test normal.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Pattison, TX 77423
martin
Job Details: 03/10/2023
Replaced parts list
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Katy, TX 77493
martin
Job Details: 03/10/2023
Replaced parts list
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Katy, TX 77494
martin
Job Details: 03/10/2023
Replaced parts list
We serviced a
WHIRLPOOL DRYER
Model WGD5100HC1
Near Tomball, TX 77375
kayla
Job Details: 03/10/2023
Replaced parts. All operations are correct.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Cypress, TX 77433
kayla
Job Details: 03/10/2023
Replaced ctrl board. Customer to monitor unit.; used 1 W11483175 (ACU) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Katy, TX 77494
martin
Job Details: 03/10/2023
Replaced parts list
We serviced a
KITCHENAID COOKTOP
Model KECD807XSS01
Near Houston, TX 77056
anthony
Job Details: 03/10/2023
"Needs 2x labor to uninstall and reinstall unit; ordrng 1 WPW10178022 (Element) and 1 WPW10234425 (Switch), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Houston, TX 77059
chris
Job Details: 03/10/2023
Replaced faulty motor. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Magnolia, TX 77354
gary
Job Details: 03/10/2023
"Ran diagnostics, customer advised issue with voltage in apartment referring back to maintenance"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS01
Near Katy, TX 77494
raul
Job Details: 03/10/2023
Customer will need switch mentioned she had extended warranty and was going to have her husband called it in. ; ordrng 1 W11384469 (Fridge switch)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Richmond, TX 77407
raul
Job Details: 03/10/2023
Upon arrival customer mention range had no power. She tried resetting Breaker and it wouldnt reset. She called her electrician and they replaced breaker. Unit has power when i got there. I turned oven to 350 and it reached temp with no problem.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, TX 77407
raul
Job Details: 03/10/2023
Upon arrival unit was still frozen. I helped customer to turned off fridge customer has broken arm. ; O-emld tckt
We serviced a
KITCHENAID RANGE
Model KSEB900ESS6
Near Galveston, TX 77554
miguel
Job Details: 03/10/2023
checeked over unit. found knobes in the wrong gas valve. reinstaled knobes. unit working as desiged.
We serviced a
KITCHENAID OVEN
Model KSGG700ESS3
Near Galveston, TX 77550
miguel
Job Details: 03/10/2023
checekd over unit. cust copmplaint. getting to hot on back of buners when oven is in use. instruct cust that is where hot air from oven comes out. normal for that part to get hot. sr#7735827231
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Houston, TX 77094
jerrell
Job Details: 03/10/2023
Need to order burner and switch element ; ordrng 1 W10857622 (SWITCH-INF right rear) and 1 W10911303 (SWITCH-INF right front) and 1 W11517959 (ELMNT-SURF) and 1 ELMNT-SURF (WPW10251108) and 1 W11171119 (ELMNT-SURF)
We serviced a
MAYTAG WASHER
Model MHW8200FW
Near Houston, TX 77042
jerrell
Job Details: 03/10/2023
Need to order ; ordrng 1 W10862190 (DISPENSER) and 1 WPW10247306 (VALVE) and 1 W11201292 (CNTRL-ELEC)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Sugar Land, TX 77479
derrick
Job Details: 03/10/2023
"Pictures attached to document. According to tech line, unit is operating normally but consumer has put these pads underneath and says it still moves too much"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ
Near Houston, TX 77084
jerrell
Job Details: 03/10/2023
Ran diagnostics reinstalled ice bucket all operations normal. Customer had unit unplugged as if there was some ice causing the problem but when tech arrived no ice was found.
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near Houston, TX 77079
jerrell
Job Details: 03/10/2023
Customer canceled service on tech arrival unit to be replaced by the builder per mrs
We serviced a
WHIRLPOOL WASHER
Model WFW862CHC4
Near Houston, TX 77079
jerrell
Job Details: 03/10/2023
Adjust legs ran diagnostics recalibrate unit all test normal.
We serviced a
JENNAIR REFRIGERATOR
Model JS48NXFXDE01
Near Jersey Village, TX 77040
jerrell
Job Details: 03/10/2023
Need to order ; ordrng 6 W11189635 (SCREW)s
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Houston, TX 77027
anthony
Job Details: 03/10/2023
Replaced parts per tech line all ok no problems
We serviced a
MAYTAG WASHER
Model MHW7100DW0
Near Houston, TX 77030
anthony
Job Details: 03/10/2023
Needs dispenser door and dispenser housing ; ordrng 1 W10575334 (Dispenser) and 1 W11106254 (Dispenser door)
We serviced a
MAYTAG DRYER
Model MED7100DW0
Near Houston, TX 77030
anthony
Job Details: 03/10/2023
Needs idler assembly ; ordrng 1 W10837240 (Idler)
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW0
Near Houston, TX 77059
chris
Job Details: 03/10/2023
We serviced a
WHIRLPOOL DRYER
Model WED7120HW2
Near Houston, TX 77058
chris
Job Details: 03/10/2023
Found article in unit felt. Removed article. Unit is now working as intended
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Houston, TX 77043
Louis R
Job Details: 03/10/2023
Found bad compressor. ; ordrng 1 W11574734 (Compressor) and 1 W11598434 (Evaporator) and 3 W11109499 (Drier)s and 3 W11504445 (5/4)s and 3 W11504447 (5/1.8)s and 1 W11224256 (Control)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Spring, TX 77379
Gary L
Job Details: 03/10/2023
Found vent clogged. Advised customer to have vent duct cleaned. Checked operation
We serviced a
JENN-AIR COOKTOP
Model JGD3430GS00
Near Spring, TX 77379
Gary L
Job Details: 03/10/2023
Ordering parts; ordrng 1 W11084065 (Burner head) and 1 W11084064 (Burner head) and 1 W10862325 (Electrode) and 1 W10862323 (Electrode)