We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Magnolia, TX 77354
kayla
Job Details:
04/26/2023
Errors F0E3 and F9E1 customer overloading and using too much detergent from load and go option. Adjusted load and go.. explained use and care guide. Customer OK. Customer to follow instructions and run clean cycle before use. Ran calibration and cleared codes. All operations are correct. I have videos and pictures.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Magnolia, TX 77354
kayla
Job Details:
04/26/2023
Ordering part. Two wgt; ordrng 1 W11172199 (Inner basket)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Houston, TX 77076
Louis R
Job Details:
04/26/2023
Replace bad inlet & control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Porter, TX 77365
donnie
Job Details:
04/26/2023
Helped LV repair sealed system
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ00
Near Tomball, TX 77377
gary
Job Details:
04/26/2023
"Replaced complete door assembly in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Montgomery, TX 77356
james
Job Details:
04/26/2023
Checked unit and replaced misformed tub shield. Unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Montgomery, TX 77316
james
Job Details:
04/26/2023
Checked unit and repaired broken wire at drain pump. Ran auto test cycle and unit checks ok.
We serviced a
AMANA WASHER
Model GTW465ASN2WW
Near Huffman, TX 77336
leonard
Job Details:
04/26/2023
upon arrivial at customers house found the washer is a GE brand.Advised customer we only service Whirlpool and he would need to call back to Assurion to get ge service company. Took picture of model and serial tag and listed m&s numbers below
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS00
Near Huffman, TX 77336
leonard
Job Details:
04/26/2023
checked unit and found broken black wire in cabinet that goes to freezer defrost thermister. called Tech line and spoke with Rob and advised not a repairable part.SR#7736269170. Tech line advised to have customer call her extended warranty co.and advise them that refrigerator is unrepairable. returning control that was not needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Houston, TX 77054
ben
Job Details:
04/26/2023
order part; ordrng 1 w11623349 (door)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Houston, TX 77030
ben
Job Details:
04/26/2023
replaced shorted water valve; used 1 W11316256 (VALVE) from stock
We serviced a
WHIRLPOOL STACK UNIT
Model WET4024HW0
Near Houston, TX 77096
ben
Job Details:
04/26/2023
order part; ordrng 1 W10882103 (pump-water)
We serviced a
JENN-AIR COOKTOP
Model JGD3536GS00
Near Bellaire, TX 77401
ben
Job Details:
04/26/2023
order part; ordrng 1 W10876259 (igntr-surf)
We serviced a
KITCHENAID REFRIGERATOR
Model KDDO24RVX00
Near Houston, TX 77019
ben
Job Details:
04/26/2023
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Houston, TX 77006
ben
Job Details:
04/26/2023
replaced shorted led module in the frezer; used 1 W11462342 (MODULE) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Houston, TX 77003
ben
Job Details:
04/26/2023
replaced lower spray arm
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KBS1
Near Spring, TX 77380
Gary L
Job Details:
04/26/2023
Found unit leaking on left side of door. Removed and replaced tub seal and detergent dispenser. Checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS
Near Houston, TX 77024
anthony
Job Details:
04/26/2023
Whirlpool shipping new parts to customer. whirlpool number 1800-253-1301 (SR 773627018) parts are on back order at this time
We serviced a
WHIRLPOOL1299] ICE MACHINE
Model KUIX535HPS01
Near Houston, TX 77024
anthony
Job Details:
04/26/2023
Needs parts; ordrng 1 1901a (Pump)
We serviced a
KITCHENAID ICEMAKER
Model KUID508ESS2
Near Houston, TX 77024
anthony
Job Details:
04/26/2023
Tested unit customer to monitor and if issue return it will need new drain pump assembly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Tomball, TX 77375
gary
Job Details:
04/26/2023
"Ran diagnostics, adjusted heat exchanger lines creating vibrations when compressor is running. Customer advised on functions and monitoring. Unit working as designed"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Pinehurst, TX 77362
gary
Job Details:
04/26/2023
"Ran diagnostics, adjusted loose connector to main pump. All functions checked ok at this time"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Pinehurst, TX 77362
gary
Job Details:
04/26/2023
Ran diagnostics ordering complete suspension assembly ; ordrng 1 W11217817 (Suspension)
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX505ESS2
Near Houston, TX 77025
anthony
Job Details:
04/26/2023
Replaced shorted water valve all ok no problems
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSC48QTS03
Near Sugar Land, TX 77479
roosevelt
Job Details:
04/26/2023
replaced bad control
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Sugar Land, TX 77479
roosevelt
Job Details:
04/26/2023
assissted derrick
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC15PHZS0
Near Sugar Land, TX 77479
roosevelt
Job Details:
04/26/2023
checked and advised customer we only put the cleaner in unit but she wonted me to completey tare unit down so that she could clean unit we dont do that
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Stafford, TX 77477
roosevelt
Job Details:
04/26/2023
checked and reajusted burnners cap and all function ok
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AMB0
Near Houston, TX 77053
roosevelt
Job Details:
04/26/2023
checked and found that water valve was off turned on and all function ok
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Missouri City, TX 77489
roosevelt
Job Details:
04/26/2023
checked and didnt find any sounds all function worked as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Missouri City, TX 77459
roosevelt
Job Details:
04/26/2023
replaced bad evap. motor; used 1 W11024089 (MOTOREVAP) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Missouri City, TX 77459
roosevelt
Job Details:
04/26/2023
checke and cleared drian tube and customer needs to defrost unit
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Houston, TX 77099
raul
Job Details:
04/25/2023
"Replaced belt, roller support, and door seal"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Houston, TX 77084
jerrell
Job Details:
04/25/2023
Need to order; ordrng 1 W11405309 (PANEL-UI) and 1 W11658802 (ICEMAKER)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, TX 77583
derrick
Job Details:
04/25/2023
Replaced broken switch and checked operation of unit ok; used 1 W11396033 (Switch) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Roman Forest, TX 77357
leonard
Job Details:
04/25/2023
"replaced loose and burnt terminal block wiring and terminal block and checked operations. ck ok.documented with Safety SR#7736137666; used 1 WP3397659 (BLOCKTERM), and 1 279318 (TERMINAL) from stock"
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Houston, TX 77094
jerrell
Job Details:
04/25/2023
Installed element ran test all operations normal
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Houston, TX 77027
jerrell
Job Details:
04/25/2023
Installed pump and motor all ran test all operations normal.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Friendswood, TX 77546
chris
Job Details:
04/25/2023
Replaced faulty cover. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL WINE COOLER
Model WUB50X24HZ00
Near Friendswood, TX 77546
chris
Job Details:
04/25/2023
Found that unit needs sealed system repair. Tried to get whirlpool to cover repair because it is only out of warranty for that repair for a month. Whirlpool refused to help the customer and customer is to now replace unit as repairs are too costly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Humble, TX 77338
donnie
Job Details:
04/25/2023
Helped LV repair refrigerator
We serviced a
KITCHENAID RANGE
Model KSEB900ESS3
Near League City, TX 77573
miguel
Job Details:
04/25/2023
order part; ordrng 1 W10920246 (cntrl pnl) and 1 W11084243 (cntrl)
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Pinehurst, TX 77362
gary
Job Details:
04/25/2023
"Replaced faulty igniters in cooktop, all functions checked ok at this time"
We serviced a
WHIRLPOOL VENTHOOD
Model UVL6036JSS2
Near Pinehurst, TX 77362
gary
Job Details:
04/25/2023
"Replaced damaged filters in vent hood, all functions checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Atascocita, TX 77346
donnie
Job Details:
04/25/2023
Helped LV repair refrigerator
We serviced a
WHIRLPOOL MICROWAVE
Model KMBD104GSS
Near Houston, TX 77082
raul
Job Details:
04/25/2023
Assisted JL
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Cypress, TX 77433
Gary L
Job Details:
04/25/2023
Assisted tech in repairing refrigerator
We serviced a
KITCHENAID RANGE
Model KSDG950ESS6
Near Houston, TX 77036
derrick
Job Details:
04/25/2023
Unable to service unit to find out whats going on. Unit is in a warehouse with no gas connection
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Houston, TX 77035
derrick
Job Details:
04/25/2023
Repaired stuck auger and checked operation of unit ok
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Katy, TX 77494
martin
Job Details:
04/25/2023
Replaced parts list
We serviced a
KITCHENAID ICEMAKER
Model KUIS18PNZW2
Near Brookshire, TX 77423
martin
Job Details:
04/25/2023
Called customer to provide time window but she said its making ice at this time and will not need service for now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Fulshear, TX 77441
martin
Job Details:
04/25/2023
Customer complaint was that vegetable drawers were getting too cold Inspected and found drawers setting was set too high for colder Adjusted and showed customer how to adjust Also adjusted fridge temperature raised up couple degrees and showed customer how to adjust setting on UI Unit is cooling as intended at this time
We serviced a
JENN-AIR BUILT-IN M/W
Model JMDFS30HL01
Near Fulshear, TX 77441
martin
Job Details:
04/25/2023
MW humming but does not heat up Will order heating components ; ordrng 1 W11590863 (Magnetron) and 1 W11610132 (Transformer) and 1 W11596133 (Capacitor) and 1 W10278023 (Sensor) and 1 W11362533 (Fan motor) and 1 W11315605 (Fuse) and 2 W11199547 (Thermostat)s
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Katy, TX 77494
martin
Job Details:
04/25/2023
Oven igniter not coming on; ordrng 1 W11126814 (Control board) and 1 W11176454 (Bake igniter)
We serviced a
WHIRLPOOL MICROWAVE
Model XXXX
Near Katy, TX 77494
martin
Job Details:
04/25/2023
"Inspected MW but customer has a counter top unit, not repairable by WP Uploaded picture for documentation"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Houston, TX 77003
ben
Job Details:
04/25/2023
replaced evap fan motor
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFC42FTS04
Near Montgomery, TX 77356
james
Job Details:
04/25/2023
Assisted Tech JP with repair
We serviced a
WHILPOOL RANGE
Model WEE510S0FS2
Near Houston, TX 77019
anthony
Job Details:
04/25/2023
Replaced shorted control all ok no problems
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS1
Near Houston, TX 77019
anthony
Job Details:
04/25/2023
Replaced shorted control all ok no problems
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Houston, TX 77093
Gary L
Job Details:
04/25/2023
Removed and replaced tub ring. Checked operation and function.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77035
derrick
Job Details:
04/25/2023
Consumer to buy new dishwasher. Do not order; ordrng 1 W11416362 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rosenberg, TX 77469
derrick
Job Details:
04/25/2023
Repaired loose connection from ice maker to power and checked operation of unit ok
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ1
Near Pearland, TX 77584
johnny
Job Details:
04/25/2023
Found faulty heating element replaced element unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW1
Near Sugar Land, TX 77498
derrick
Job Details:
04/25/2023
Order motor as per tech line; ordrng 1 W11364931 (Motor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Shenandoah, TX 77384
kayla
Job Details:
04/25/2023
Replaced part. All operations are correct. Customer approved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Houston, TX 77009
ben
Job Details:
04/25/2023
checked unit reinstalled the bail arm on the ice maker and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Houston, TX 77006
ben
Job Details:
04/25/2023
checked unit thawed out frozen defrost drain
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Houston, TX 77005
ben
Job Details:
04/25/2023
replaced control and air baffel
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Houston, TX 77025
ben
Job Details:
04/25/2023
replaced all led modules
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS00
Near Bellaire, TX 77401
ben
Job Details:
04/25/2023
replaced the mullin raail
We serviced a
WHIRLPOOL STOVETOP
Model KGSS907SSS03
Near Houston, TX 77005
ben
Job Details:
04/25/2023
replaced gas valve
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS00
Near Houston, TX 77006
ben
Job Details:
04/25/2023
order part; ordrng 1 W10897719 (valve)
We serviced a
JENN-AIR REFRIGERATOR
Model JFD2589KES2
Near Houston, TX 77098
ben
Job Details:
04/25/2023
checked unit reealined the tracks for the frezer door and checked operation
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS01
Near Houston, TX 77025
ben
Job Details:
04/25/2023
checked unit reconnected the harness fot the cutter grid and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ06
Near Katy, TX 77494
martin
Job Details:
04/25/2023
Compressor tries to start but only clicks then shuts off Will order sealed system components ; ordrng 1 W11542830 (Compressor) and 1 W11598433 (Evaporator) and 1 W11109499 (Drier)
We serviced a
WHIRLPOOL DRYER
Model WED6605MW0
Near Missouri City, TX 77489
roosevelt
Job Details:
04/25/2023
checked and cleared code and if customer call back he will needs to have stack unit down so it could be worked on.....
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Missouri City, TX 77459
roosevelt
Job Details:
04/25/2023
replaced bad capacitor; used 1 W11428524 (CAPACITOR) from stock
We serviced a
JENNAIR COFFEE MACHINE
Model JBC7624BS00
Near Magnolia, TX 77354
gary
Job Details:
04/25/2023
"Ran diagnostics, documented intermittent issue at grinder with techline. Ordering replacement controls; ordrng 1 Wpw10661087 (Control) and 1 Wpw10661091 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Tomball, TX 77375
gary
Job Details:
04/25/2023
"Ran diagnostics, ordering replacement bake igniter and burner ; ordrng 1 W11435660 (Burner) and 1 Wp9758079 (Igniter)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cypress, TX 77433
gary
Job Details:
04/25/2023
"Ran diagnostics, replaced faulty thermistor in freezer section and customer advised on monitoring temps. Checked ok at this time ; used 1 Wpw10384183 (Thermistor) from stock"
We serviced a
KITCHENAID RANGE
Model KSEG950ESS0
Near Friendswood, TX 77546
johnny
Job Details:
04/25/2023
Replaced faulty suppressor unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW1
Near Spring, TX 77380
kayla
Job Details:
04/25/2023
Replaced part from stock. Ran tests. All operations are correct. Customer aware they need to keep roaches away from unit or this voids warranty. ; used 1 W11594187 (Ctrl elec) from stock
We serviced a
JENNAIR RANGE
Model JDRP548HL00
Near Jersey Village, TX 77040
jerrell
Job Details:
04/25/2023
Tech to close ticket out for service unit to be replaced
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS1
Near Houston, TX 77019
anthony
Job Details:
04/25/2023
Adjusted door to close properly all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Houston, TX 77019
anthony
Job Details:
04/25/2023
Found pressure hose off of tub reconnected and retested unit all ok no problems
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Hockley, TX 77447
gary
Job Details:
04/25/2023
Closing ticket
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Roman Forest, TX 77357
leonard
Job Details:
04/25/2023
adjusted and realigned lid and strike for proper lid latch operation and ran test cycle. test ok
We serviced a
WHIRLPOOL1299] OVEN
Model WFE515S0JB1
Near Houston, TX 77090
Gary L
Job Details:
04/25/2023
Complete for service call. Customer unreachable
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Cypress, TX 77433
kayla
Job Details:
04/25/2023
Returning parts. Customer no longer needs service. Closing ticket out for service.
We serviced a
WHIRLPOOL WARMING DRAWER
Model KOWT100ESS00
Near Richmond, TX 77406
raul
Job Details:
04/25/2023
Trip and diagnostic
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Cypress, TX 77429
kayla
Job Details:
04/25/2023
Customer no longer needs service. Closing ticket out for service. Customer to return door to whirlpool.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near League City, TX 77573
johnny
Job Details:
04/25/2023
Found faulty control panel part order no return date ; ordrng 1 W11476572 (Control board) and 1 W11393974 (Comp) and 1 Xxxxxx (Process tube)
We serviced a
KITCHENAID RANGE
Model KSEG950ESS0
Near Friendswood, TX 77546
johnny
Job Details:
04/25/2023
7736258152 Customer complaint about feeling vibration in front of panel verified operation and advised Techline unit seems to be operating as intended
We serviced a
WHIRLPOOL MICROWAVE
Model AMV2307PFS07
Near Houston, TX 77049
ben
Job Details:
04/25/2023
order part; ordrng 1 w11544456 (control)
We serviced a
WHIRLPOOL REFIGERATOR
Model WRT138FFDW01
Near Spring, TX 77380
kayla
Job Details:
04/25/2023
"Compressor failed. Ordering parts. Two wgt, two tech with DO.. r600a; ordrng 2 W11109499 (Drier without dye)s and 1 W11635510 (Compressor) and 4 W11506619 (Process stub)s and 1 R600a (R600a)"
We serviced a
WHIRLPOOL WASHER
Model WFW9200S200
Near Baytown, TX 77521
Allen
Job Details:
04/25/2023
Part order. ; ordrng 1 WP8182862 (valve)
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near League City, TX 77573
chris
Job Details:
04/25/2023
Found that tristes belt causes belt to fall off of the idler pulley. Placed belt on pulley correctly. Unit is now working as intended
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5530AAS3
Near Conroe, TX 77304
james
Job Details:
04/25/2023
Order parts reschedule with customer2wgt; ordrng 1 W10851619 (contrl-mtr)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25ETSS01
Near Houston, TX 77069
Gary L
Job Details:
04/25/2023
Ordering parts ; ordrng 1 W10874836 (End cap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Spring, TX 77373
Gary L
Job Details:
04/25/2023
Found door not closing properly. Also food blocking air return in freezer. Adjusted freezer door and cleaned condenser coil. Checked operation