We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Rosharon, TX 77583
derrick
Job Details: 04/06/2022
Consumer refused service
We serviced a
MAYTAG DRYER
Model WGDB766FW0
Near Houston, TX 77025
anthony
Job Details: 04/06/2022
Unit had f2e1 error cleared error and retested unit all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77056
anthony
Job Details: 04/06/2022
Customer getting with her dealer because the unit is new and doesnt want it repaired
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Houston, TX 77041
jerrell
Job Details: 04/06/2022
Need to order ; ordrng 1 279787 (MOTOR drive) and 1 W10837240 (BRACKET) and 1 661570V (BELT) and 1 WP697772 (WHEEL)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Texas City, TX 77591
Gary L
Job Details: 04/06/2022
"Found loose door handle, properly reinstalled handle, unit is now working as intended"
We serviced a
UNKNOWN DOWN DRAFT
Model UXD8630DYS
Near Houston, TX 77345
donnie
Job Details: 04/06/2022
Wiring harness not available per whirlpool
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Humble, TX 77396
leonard
Job Details: 04/06/2022
replaced stripped terminal block screw and nut for red wire connection and checked operations. ck ok; used 1 279393 (SCREW) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Porter, TX 77365
leonard
Job Details: 04/06/2022
adjusted simmer flames and checked operations. ck ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HB4
Near Missouri City, TX 77489
roosevelt
Job Details: 04/06/2022
replaced bad fues dl auth# is w12buk0nl2; used 1 W10598693 (THRMSFIX) from stock
We serviced a
WHIRLPOOL ICEMAKER
Model WRS555SIHZ00
Near Magnolia, TX 77355
gary
Job Details: 04/06/2022
Will pre id main filter housing ; ordrng 1 W11162042 (Housing)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Hockley, TX 77447
gary
Job Details: 04/06/2022
Spoke with customer will pre Id main control and OWI sensor ; ordrng 1 W11573758 (Owi) and 1 W11462461 (Control)
We serviced a
KITCHEN AID DISHWASHER
Model KDTM354DSS
Near Houston, TX 77043
jerrell
Job Details: 04/06/2022
Tech to close out for diagnostics
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Cypress, TX 77433
kayla
Job Details: 04/06/2022
Pantry door and ctrl not working. Ordering parts.; ordrng 1 W10815669 (Pantry door stainless) and 1 WPW10769076 (UI pantry)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Richmond, TX 77407
raul
Job Details: 04/06/2022
I called tech line and spoke with a MR. Andrew about burned wires and they said its unrepairable. (SR 7733172030)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Willis, TX 77378
james
Job Details: 04/06/2022
Assisted Tech JP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Houston, TX 77061
chris
Job Details: 04/06/2022
Unit is to be replaced
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near La Marque, TX 77568
johnny
Job Details: 04/06/2022
7733320565Found roaches in unit informed tpss
We serviced a
WHIRLPOOL WINE CELLAR
Model JUWFR242HM00
Near Houston, TX 77055
jerrell
Job Details: 04/06/2022
Called Techline talked to Steve confirmingthe track is a none repairable part of thewine cellar. Unit is going into review for replacement. 7733356702 file
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GP0
Near Houston, TX 77042
jerrell
Job Details: 04/06/2022
Found that the unit is not getting 120 degrees ran diagnostics reset controls all test normal.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC300ESS03
Near Jersey Village, TX 77040
jerrell
Job Details: 04/06/2022
Installed filhead all test normal
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Houston, TX 77084
jerrell
Job Details: 04/06/2022
Need to order; ordrng 1 W11401433 (Door) and 1 W11401433 (User interface) and 1 W11365809 (User interface)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Katy, TX 77494
martin
Job Details: 04/06/2022
"Will need compressor,Evaporator, control board and tube kit; ordrng 1 WPW10466675 (COMPRESSOR) and 1 876765 (TUBE KIT) and 1 WPW10608485 (EVAPORATOR) and 1 W11224256 (CONTROL BOARD)"
We serviced a
JENN-AIR OVEN
Model JJW3830DS00
Near Fulshear, TX 77441
martin
Job Details: 04/06/2022
Closing out due to unit being replaced
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Roman Forest, TX 77357
leonard
Job Details: 04/06/2022
re-installed loose door handle and screw and checked operation. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Houston, TX 77057
anthony
Job Details: 04/06/2022
Needs parts; ordrng 1 W11496881 (Control) and 1 W11125124 (Compressor) and 1 W11507067 (Evaporator) and 1 W11507065 (Condenser) and 1 4387444 (Repair kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Tomball, TX 77377
gary
Job Details: 04/06/2022
Replaced evaporator in refrigerator section and re changed system. Customer advised on monitoring
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Friendswood, TX 77546
Gary L
Job Details: 04/06/2022
Helper complete
We serviced a
JENNAIR REFRIGERATOR
Model JUCFP242HX01
Near Galveston, TX 77554
miguel
Job Details: 04/06/2022
unit is a diff brand. not whirlpool family
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Galveston, TX 77554
miguel
Job Details: 04/06/2022
checked over unit. found bad dispenser and water valves. instaled new water valves and disp. unit working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Houston, TX 77044
Louis R
Job Details: 04/06/2022
not drying. ran diagnostis to verify heater opration . replaced electronic control and dispenser. ran recalibration cycle.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Pearland, TX 77581
johnny
Job Details: 04/06/2022
Found stripped yoke replaced yoke unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Houston, TX 77041
jerrell
Job Details: 04/06/2022
Installed listed parts all test normal.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC4
Near Pearland, TX 77584
chris
Job Details: 04/06/2022
Replaced broken lid. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL KITCHEN
Model KTTS505ESS
Near Houston, TX 77082
raul
Job Details: 04/06/2022
Will need a front panel; ordrng 1 W10714558 (Front panel)
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS00
Near Montgomery, TX 77356
james
Job Details: 04/06/2022
Checked unit and replaced shorted external drain pump. Ran test cycle and unit checks ok and no leaks detected.; used 1 1901A (PUMP) from stock
We serviced a
WHIRLPOOL KITCHEN
Model MDB4949SKZ0
Near Galveston, TX 77550
miguel
Job Details: 04/06/2022
unable to check unit. house did not have electricity
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Galveston, TX 77550
miguel
Job Details: 04/06/2022
checked over unit. found bad evap fan motor. instaled new motor. unit working as designed; used 1 WP2315549 (MOTOREVAP) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5640XW2
Near Houston, TX 77345
Louis R
Job Details: 04/06/2022
"not cycling properly. replaced actuator, retest ok."
We serviced a
JENN-AIR OVEN
Model JJW3830IM01
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/06/2022
per julia to close out call
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Texas City, TX 77591
Gary L
Job Details: 04/06/2022
"Found faulty connection a blower, reinstalled connection at lower fan unit is now working as intended"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Houston, TX 77025
anthony
Job Details: 04/06/2022
F9e2 ran diagnostics and retested unit all ok no problems
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HB4
Near Missouri City, TX 77489
roosevelt
Job Details: 04/06/2022
replaced control; used 1 w11552018 (control) from stock
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Houston, TX 77030
anthony
Job Details: 04/06/2022
Ran unit and found that disposal has knock out still in and will have to have a plumber out to correct issue. The disposal is a badger brand and we do not service badger
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Porter, TX 77365
leonard
Job Details: 04/06/2022
replaced broken compressor start relay and checked operations. ck ok; used 1 WPW10197428 (STARTDEV) from stock
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHV00
Near Humble, TX 77339
Louis R
Job Details: 04/06/2022
"not cooling in fresh food section. replaced evaporator fan motor, retest ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Texas City, TX 77590
Gary L
Job Details: 04/06/2022
"Found faulty control board control board not responding customer will call warranty for claim, If customer calls back please see notes"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Humble, TX 77339
Louis R
Job Details: 04/06/2022
order LED's per ax; ordrng 12 W11484836 (LED)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311TZDB01
Near Rosharon, TX 77583
derrick
Job Details: 04/06/2022
Repaired loose ice maker arm assembly and checked operation of unit ok
We serviced a
WHIRLPOOL DISHWASHER
Model WD330PAHS5
Near Katy, TX 77493
martin
Job Details: 04/06/2022
Reset control board and ran diagnostics. Working as intended. Noticed excessive suds in machine. Notified customer of findings and asked her to monitor it.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Katy, TX 77493
martin
Job Details: 04/06/2022
Needs ice maker and fascia assembly ; ordrng 1 WPW10553630 (Fascia assembly) and 1 W11483245 (Ice maker)
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Pearland, TX 77584
johnny
Job Details: 04/06/2022
Found faulty control replaced control unit is working as intended no issues found at this time
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Katy, TX 77493
martin
Job Details: 04/06/2022
"Ran diagnostics and everything checked out, but customer was adamant that they hear a popping noise. Will order motor,CAM, actuator and belt; ordrng 1 W11497303 (Motor) and 1 W10721967 (CAM) and 1 W10913953 (Actuator) and 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near The Woodlands, TX 77380
kayla
Job Details: 04/06/2022
Ran diagnostics. Found no errors at this time. Could not duplicate issue. Unit working as designed. Mrs aware to run hot water in sink first and to use rinse aid.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Spring, TX 77373
kayla
Job Details: 04/06/2022
Needs vents cleaned. Mr aware vent attachment is off for safety. Checked all temperatures.. all operations are correct.
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Friendswood, TX 77546
johnny
Job Details: 04/06/2022
Found broke panel replaced panel unit is working as intended no issues found at this time
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Humble, TX 77396
leonard
Job Details: 04/06/2022
order suspension 2wgt; ordrng 1 W11130362 (suspension)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT975SAHZ0
Near Santa Fe, TX 77510
johnny
Job Details: 04/06/2022
Found faulty pump installed pump but could not check unit due to not being installed
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Grangerland, TX 77302
james
Job Details: 04/06/2022
Checked unit and removed debris from drain line. Also advised builder when installer connected drain line tightened to tight and crushed end of drain line from unit to disposal. Builder is having plumber correct and replaced drain line.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near League City, TX 77573
Gary L
Job Details: 04/06/2022
Helper complete
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Humble, TX 77339
Louis R
Job Details: 04/06/2022
"erratic no display or power on. replaced electronic control and control panel, retest ok."
We serviced a
AMANA M/W OTR
Model AMV2307PFS07
Near Humble, TX 77396
Louis R
Job Details: 04/06/2022
"not home, tagged door at 3:00pmconfirmed by Amanda; saved tckt"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Manvel, TX 77578
Gary L
Job Details: 04/06/2022
Helper complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pearland, TX 77584
chris
Job Details: 04/06/2022
Found faulty dispenser part order ; ordrng 1 WPW10671905 (Dispenser)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Spring, TX 77381
kayla
Job Details: 04/06/2022
Diagnostics giving false for F0E1. Diagnostics will run cycles. Rebooted unit but no cycle will turn on. Needs new electronics. Ordering parts.3 wgt; ordrng 1 W11319991 (UI console asy) and 1 W11322903 (ACU)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Tomball, TX 77375
donnie
Job Details: 04/06/2022
Remove object from blower housing. Operations are correct now
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Conroe, TX 77304
kayla
Job Details: 04/05/2022
Incorrect voltage to unit.. causing it to not heat correctly. Customer needs electrician.
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Spring, TX 77373
kayla
Job Details: 04/05/2022
Mr cancelled at door. No service.
We serviced a
KITCHEN AID HOOD
Model KBWB606DSS
Near Spring, TX 77389
kayla
Job Details: 04/05/2022
"Need to uninstall chimney hood, need 2 tech with DO. 3 wgt; saved tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH0
Near Spring, TX 77388
kayla
Job Details: 04/05/2022
Unit was installed incorrectly. Repaired unit in cubby and repaired feet underneath unit to lean back and close any gaps. Ran diagnostics and found no errors at this time. Explained to mr and Mrs how to properly load detergent. Mr and Mrs approved. All operations are correct.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Sugar Land, TX 77478
roosevelt
Job Details: 04/05/2022
coundnt duplicate any problems and didnt find any codes on washer
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/05/2022
removed trrash from drian pump
We serviced a
AMANA RANGE
Model AGR5330BAB
Near Conroe, TX 77304
james
Job Details: 04/05/2022
Checked unit for leaks and none found. Ran test cycle and all burners and all check ok.Repaired and replaced missing screws on oven door glass. Unit checks ok.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW0
Near Arcola, TX 77583
derrick
Job Details: 04/05/2022
Cancel consumer has EPP contract that need to be sent to us
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Panorama Village, TX 77304
james
Job Details: 04/05/2022
Checked unit and replaced shortec control. valve and igniter. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Houston, TX 77080
jerrell
Job Details: 04/05/2022
Tech assist for DC
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Houston, TX 77345
Louis R
Job Details: 04/05/2022
excessive vibration. releved unit. order suspension rods.; ordrng 1 W11130326 (suspension)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ
Near Richmond, TX 77407
martin
Job Details: 04/05/2022
Inspected DW draining and found clogged air gap not allowing proper drainage into sink. Cleared and retested. No more standing water and long drain times. Uploaded picture for documentation
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Magnolia, TX 77354
gary
Job Details: 04/05/2022
"Ran diagnostics ordering new harness, main control board and container ; ordrng 1 W11170612 (Harness) and 1 Wpw10675033 (Control) and 1 W11129522 (Container)"
We serviced a
WHIRLPOOL RANGE
Model WCG97US0HS00
Near Houston, TX 77002
ben
Job Details: 04/05/2022
the customer would not let us in to do the repair
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/05/2022
replaced parts
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Katy, TX 77494
martin
Job Details: 04/05/2022
Replaced control board and fan motor with thermistor
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Houston, TX 77053
derrick
Job Details: 04/05/2022
Replaced belt and shield and checked operation of unit ok
We serviced a
WHIRLPOOL DRYER
Model MED6230HW2
Near Katy, TX 77494
martin
Job Details: 04/05/2022
Replaced control board
We serviced a
WHIRLPOOL RANGE
Model WFE515S0ES2
Near Brookshire, TX 77423
martin
Job Details: 04/05/2022
Replaced oven hinges
We serviced a
WHIRLPOOL RANGE
Model WFE515S0ES2
Near Brookshire, TX 77423
martin
Job Details: 04/05/2022
Replaced oven hinges
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Houston, TX 77019
ben
Job Details: 04/05/2022
replaced motor and blower wheel
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Houston, TX 77004
ben
Job Details: 04/05/2022
replaced control
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD602ESS01
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/05/2022
replaced bad module; used 1 W11462342 (MODULE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model MZF34X18FW00
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/05/2022
checked and unit cooled and compressor was running and customer wants to let run for 24hrs to see if it reaches temp. and if it dosent part# is wpw10750849 is covered in warr. lb is 489.95 plus taxes
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Beasley, TX 77417
raul
Job Details: 04/05/2022
Will need suspension rods; ordrng 1 W10780045 (Suspension rods)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS00
Near Bellaire, TX 77401
anthony
Job Details: 04/05/2022
Replaced shorted ice maker and faulty fill tube assembly
We serviced a
WHIRLPOOL DRYER
Model WED9400SU0
Near Bellaire, TX 77401
anthony
Job Details: 04/05/2022
Replaced faulty idler assembly all okay no problems
We serviced a
MAYTAG DRYER
Model MED8200FW1
Near Houston, TX 77005
anthony
Job Details: 04/05/2022
Need 2x labor unit is stacked; ordrng 1 W11537215 (Control) and 1 W10837240 (Bracket) and 1 W11179718 (Valve) and 1 WPW10208422 (Cover) and 4 WPW10314173 (Roller)s and 2 WPW10359272 (Shaft)s and 1 W10916689 (HMI)
We serviced a
KITCHENAID OVEN
Model KEBS179BSS01
Near Houston, TX 77098
anthony
Job Details: 04/05/2022
Ran unit and recalibrated retested all ok no problems
We serviced a
WHIRLPOOL COOK TOP
Model WCE55US0HB01
Near Hockley, TX 77447
gary
Job Details: 04/05/2022
Ran diagnostics ordering complete new cooktop assembly ; ordrng 1 W11223301 (Cooktop)
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15NRXS2
Near Houston, TX 77024
anthony
Job Details: 04/05/2022
"Needs parts; ordrng 1 WPW10340983 (Valve) and 1 2313702 (Sensor) and 1 WPW10226156 (Control), states that autho needed"
We serviced a
WHIRLPOOL RANGE
Model WEC310S0FS4
Near Houston, TX 77081
ben
Job Details: 04/05/2022
replaced shorted control and sensor
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ2
Near Richmond, TX 77406
raul
Job Details: 04/05/2022
I installed Griddle
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGS3
Near Richmond, TX 77407
raul
Job Details: 04/05/2022
I replaced pump and motor
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Tomball, TX 77377
donnie
Job Details: 04/05/2022
"Rebooted unit, operations are correct now"