We serviced a
KITCHENAID COOKTOP
Model KICU509XBL00
Near Houston, TX 77095
donnie
Job Details: 04/11/2022
Parts sent back no repair
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Porter, TX 77365
leonard
Job Details: 04/11/2022
"replaced shorted and broken surface lamp and holder and checked operations. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Tomball, TX 77375
donnie
Job Details: 04/11/2022
Cooling intermittently ; ordrng 1 W11595219 (Board) and 1 W11557671 (Comp) and 1 W11504415 (Coupler)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Porter, TX 77365
leonard
Job Details: 04/11/2022
adjusted burner flames on all burners and checked all operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Cypress, TX 77433
donnie
Job Details: 04/11/2022
Helped KD repair dishwasher
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Magnolia, TX 77355
gary
Job Details: 04/11/2022
Ordering complete new fill valve ; ordrng 1 W11165546 (Valve)
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Houston, TX 77084
jerrell
Job Details: 04/11/2022
Need to order; ordrng 1 279827 (MOTOR-DRVE) and 1 341241 (BELT DRIVE POLY V) and 1 WP694089 (WHEEL)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602EPA01
Near Houston, TX 77079
jerrell
Job Details: 04/11/2022
Replaced modules all test normal.; ordrng 2 W11462342 (Module)s
We serviced a
WHIRLPOOL MICROWAVE DRAWER
Model JMDFS24JL00
Near Houston, TX 77055
jerrell
Job Details: 04/11/2022
Installed listed parts all test normal.
We serviced a
WHIRLPOOL WASHER
Model CHW8990CW0
Near Houston, TX 77043
jerrell
Job Details: 04/11/2022
Need to order; ordrng 1 WPW10212598 (Water valve) and 1 W11417620 (Water level sensor) and 1 WPW10212596 (Water valve) and 1 WPW10732327 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Arcola, TX 77583
derrick
Job Details: 04/11/2022
Order parts; ordrng 1 W11051158 (Door) and 1 W10481433 (Name plate)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Houston, TX 77007
ben
Job Details: 04/11/2022
order part; ordrng 1 w11591637 (harness)
We serviced a
WHIRLPOOL RANGE
Model WCG97US0HS00
Near Atascocita, TX 77346
leonard
Job Details: 04/11/2022
adjusted simmer flames on rt. and left front burners and checked all operations. ck ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ3
Near Richmond, TX 77469
raul
Job Details: 04/11/2022
Customer no longer have AIG
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS00
Near Humble, TX 77396
leonard
Job Details: 04/11/2022
order parts 2man 4wgt with Donnie; ordrng 1 W11025999 (compressor) and 1 W11109499 (drier-tube) and 1 TJ90SF8404 (fitting) and 1 W11035643 (evaporator) and 1 W10865322 (evaporator)
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Conroe, TX 77304
james
Job Details: 04/11/2022
Checked unit and replaced misformed oven racks. Unit checks ok.
We serviced a
WHIRLPOOL FREEZER
Model WRT318FMDB09
Near Santa Fe, TX 77510
chris
Job Details: 04/11/2022
Found warped door part order ; ordrng 1 LW10668875 (Freezer door black)
We serviced a
KITCHENAID ICEMAKER
Model KUIS18PNTW2
Near Houston, TX 77003
ben
Job Details: 04/11/2022
unit needs the main herness replaced the part is NLA
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Sugar Land, TX 77478
roosevelt
Job Details: 04/11/2022
heated leaking door seal
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Montgomery, TX 77356
james
Job Details: 04/11/2022
Checked unit and placed shim under front of cabinet to even cabinet out. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Cypress, TX 77433
kayla
Job Details: 04/11/2022
DO assist with other document attached to her oven. Replaced stops.; used 2 WPW10082861 (Stop) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/11/2022
"checked and call tech line and spoke with austin and advised to replace start device on compresssor and sr# is 7733394062; used 1 W10873801 (START-DEV), and 1 W10350564 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Houston, TX 77044
Louis R
Job Details: 04/11/2022
noise. disconnect water valve. both fans and compressor ok.
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Manvel, TX 77578
Gary L
Job Details: 04/11/2022
Helper complete
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Friendswood, TX 77546
Gary L
Job Details: 04/11/2022
"Helper complete found faulty installation issue, informed customers"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Houston, TX 77062
Gary L
Job Details: 04/11/2022
Found faulty suspension rod properly reinstalled suspension rod unit is now working as intended
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Texas City, TX 77510
Gary L
Job Details: 04/11/2022
Found faulty rail stopper replaced stopper unit is now working as intended ; used 2 W10082861 (Stopper) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/11/2022
replaced bad compressor
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS00
Near Humble, TX 77396
leonard
Job Details: 04/11/2022
checked unit and found sealed sytem issue. unit has 5yr ss warranty. new document # being made.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC
Near Alvin, TX 77511
chris
Job Details: 04/11/2022
Found loose connection at control board. Reinstalled loose connection. Unit is now working as intended no leaks at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS
Near Spring, TX 77379
donnie
Job Details: 04/11/2022
"Need pantry wiring harness; ordrng 1 Wpw10624574 (Power board) and 1 Wpw10769076 (Pantry ui) and 1 W11483245 (Icemaker) and 1 W11170612 (Pantry harness) and 1 Wpw10675033 (Board) and 1 W11330971 (Ui), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Rosenberg, TX 77471
raul
Job Details: 04/11/2022
I replaced lid assembly
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Houston, TX 77044
Louis R
Job Details: 04/11/2022
F2E2. order console; ordrng 1 W11478519 (console)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS08
Near Booth, TX 77469
raul
Job Details: 04/11/2022
Will Need a control board; ordrng 1 Xxxxxxxxxx (Control board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near League City, TX 77573
miguel
Job Details: 04/11/2022
checked over unit. found bad tub. instaled new tub. no leaks found. unit working as designed. auth#w12eag1nl2
We serviced a
GLADIATOR FREEZER
Model GAFZ30FDGB04
Near League City, TX 77573
miguel
Job Details: 04/11/2022
checked over unit. found door not closing properly. adjust door. unit working as designed
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Porter, TX 77365
leonard
Job Details: 04/11/2022
repaired pinched and broken black wire to control board and checked operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near League City, TX 77573
miguel
Job Details: 04/11/2022
checked over unit. found unit off level. releveled unit. unit working as designed
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Porter, TX 77365
leonard
Job Details: 04/11/2022
replaced warped left front burner head and checked all operations. ck ok; used 1 WPW10515455 (ASMBRNER) from stock
We serviced a
KITCHENAID ICEMAKER
Model KUIX505ESS1
Near League City, TX 77573
miguel
Job Details: 04/11/2022
checked over unit. found bad pump. istaled new pump. no leaks foun.unit working as designed.; used 1 1901A (PUMP) from stock
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Porter, TX 77365
leonard
Job Details: 04/11/2022
replaced broken lid strike and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Conroe, TX 77302
james
Job Details: 04/11/2022
Checked unit and replaced locked drain pump. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Conroe, TX 77302
james
Job Details: 04/11/2022
Checked unit and replaced locked drain pump. Ran test cycle and unit checks ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Houston, TX 77044
Louis R
Job Details: 04/11/2022
repair per S17304. replaced heating element.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Houston, TX 77044
Louis R
Job Details: 04/11/2022
repair per S17304. replaced heating element.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Porter, TX 77365
leonard
Job Details: 04/11/2022
"replaced shorted magnetron and broken surface lamp and checked operations. ck ok; used 1 W10754299 (MAGNETRON), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRM02
Near Kemah, TX 77565
Gary L
Job Details: 04/11/2022
Found faulty display not responding at times order parts ; ordrng 1 W10811364 (Control board) and 1 W10752728 (Display control board)
We serviced a
WHIRLPOOL RANGE
Model WFE320MOJS1
Near Conroe, TX 77303
james
Job Details: 04/11/2022
Checked unit and replaced open bake element. Ran test cycleand unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Katy, TX 77493
martin
Job Details: 04/11/2022
Replaced parts list
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Cypress, TX 77433
donnie
Job Details: 04/11/2022
Loud drive motor ; ordrng 1 W11549461 (Motor) and 1 Wp697772 (Blower)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Katy, TX 77493
martin
Job Details: 04/11/2022
Needs ice maker and dual water valve ; ordrng 1 WPW10341329 (Dual water valve) and 1 W11483245 (Ice maker)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near The Woodlands, TX 77386
kayla
Job Details: 04/11/2022
Whirlpool sent customer new wall oven to replace other oven that continued to have same issues after repairs.The new oven that was installed had door damaged to glass. Need to order parts and have updated model and serial #s.Spoke to Lauren with Safety and got policy adjustment # W12DI41PL13 wgt; ordrng 1 W11455430 (Outer door with glass asy stainless) and 1 WPW10618107 (Inner glass door) and 1 W11455086 (Inner window glass)
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Houston, TX 77036
anthony
Job Details: 04/11/2022
Fixed loose wire on heater retested unit all ok no problems
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Houston, TX 77036
anthony
Job Details: 04/11/2022
Fixed loose wire on heater retested unit all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Tomball, TX 77377
kayla
Job Details: 04/11/2022
Replaced ice bin that was cracked. Ran tests. All operations are correct. Customer approved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Tomball, TX 77377
kayla
Job Details: 04/11/2022
Replaced ice bin that was cracked. Ran tests. All operations are correct. Customer approved.
We serviced a
WHIRLPOOL DISPOSAL
Model GC1000PE4
Near Houston, TX 77007
ben
Job Details: 04/11/2022
replaced shorted disposal
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Richmond, TX 77469
raul
Job Details: 04/11/2022
"Replaced control board, console, sensors and sensor harness wire"
We serviced a
WHIRLPOOL OVEN
Model WOD51ES4ES02
Near Cypress, TX 77429
donnie
Job Details: 04/11/2022
Part order KD; saved tckt
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HPA00
Near West University Place, TX 77005
ben
Job Details: 04/11/2022
replaced shorted relay and overload
We serviced a
WHIRLPOOL DRYER
Model WGD5800SW0
Near Houston, TX 77027
ben
Job Details: 04/11/2022
"checked unit unit needs the motor , belt and blower wheel replaced the customer declined the repair"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KBS0
Near Houston, TX 77044
Louis R
Job Details: 04/11/2022
no power. ran diagnostics- found all components operating correctly. unable to verify complaint at this time.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/11/2022
checked and unit is working as designed
We serviced a
WHIRLPOOL OVEN
Model JJW2430DP01
Near Porter, TX 77365
leonard
Job Details: 04/11/2022
un-installed oven and replaced open thermal fose and tod limit and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Conroe, TX 77301
james
Job Details: 04/11/2022
Checked unit and replaced shorted control board and open heater element. Ran test cycle and unit checks ok. This is a different issue than previous issue.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Houston, TX 77072
anthony
Job Details: 04/11/2022
Sr 7732155602 whirlpool sending information to product review to see what they want to do with it due to multiple service for same issue
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Katy, TX 77494
martin
Job Details: 04/11/2022
Replaced door switches and water valve
We serviced a
WHIRLPOOL OVEN
Model WFG975H0HZ2
Near Richmond, TX 77407
raul
Job Details: 04/11/2022
"After installing control board and dsi control it was still tripping the breaker. I called tech line and everything was checking good on our part there was no shorts. Tech line suggested a weak breaker. I then explained to tech line that the oven was moved to a different house due to the previous home being sold and that it was still tripping breaker in the new home. He suggested to replace main harness, Ignition harness and dsi control again. SR 7733395426; ordrng 1 W11451595 (Main Harness) and 1 W11162730 (DSI control) and 1 Xxxxxxxx (Ignition harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model ADB80B1400AGS3
Near Richmond, TX 77407
raul
Job Details: 04/11/2022
Replaced bottom spray arm
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Houston, TX 77096
ben
Job Details: 04/11/2022
replaced shorted actuator; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Richmond, TX 77407
raul
Job Details: 04/11/2022
I replaced upper rack wheels and end stops
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Houston, TX 77082
raul
Job Details: 04/11/2022
Will need a Motor Evap ; ordrng 1 W11369036 (Motor Evap)
We serviced a
KITCHEN AID REFRIGERATOR
Model KBSN608ESS01
Near Bellaire, TX 77401
ben
Job Details: 04/11/2022
order parts; ordrng 12 w11484836 (module)s
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Humble, TX 77346
leonard
Job Details: 04/11/2022
customer has R O water softner system that is injecting water into dishwasher drain line and which is putting water into dishwasher when not being used. advised cusatomer to call plumber to get resolved.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Atascocita, TX 77346
leonard
Job Details: 04/11/2022
order pardts 2wgt; ordrng 1 WPW10340542 (manifold) and 1 W10498900 (spray arm) and 2 W10712395 (adjuster)s and 2 WPW10195839 (dishrack adjuster)s and 2 WPW10195840 (positioner)s
We serviced a
WHIRLPOOL RANGE
Model n/a
Near Dayton, TX 77535
ricky
Job Details: 04/11/2022
"needs door, est declined"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Houston, TX 77058
chris
Job Details: 04/11/2022
Found faulty GEARCASE. Shaft that goes to agitator is too loose causing excessive noise ; ordrng 1 W11449841 (GEARCASE)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Houston, TX 77089
chris
Job Details: 04/11/2022
Replaced faulty thermistor. Unit is now working as intended no leaks at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Magnolia, TX 77354
gary
Job Details: 04/11/2022
Replaced complete refrigerator evaporator cover along with Icemaker in unit. All functions checked ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM05
Near Cypress, TX 77433
donnie
Job Details: 04/11/2022
"No water,are lights; ordrng 1 Wpw10179146 (Valve) and 1 Wpw10300022 (Icemaker) and 1 W11520324 (Light module) and 1 W11449273 (Light module) and 1 Wpw10384183 (Thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ
Near Cypress, TX 77429
donnie
Job Details: 04/11/2022
"Noisy evap fan motor ; ordrng 1 W11396715 (Evap fan motor) and 1 Wp2169142 (Blade) and 1 W10873791 (Icemaker) and 1 W11202789 (Auger) and 1 W11089236 (Board), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW1
Near Magnolia, TX 77355
gary
Job Details: 04/11/2022
Spoke with customer on issue ordering new actuator assembly and re ordering splutch to be changed out as pair; ordrng 1 W11481722 (Actuator) and 1 W10721967 (Splutch)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Cypress, TX 77433
kayla
Job Details: 04/11/2022
Found no errors at this time. All operations are correct. Unit working as designed.
We serviced a
AMANA RANGE
Model AER6303MFB3
Near Houston, TX 77057
anthony
Job Details: 04/11/2022
Adjusted burner and fixed loose wire on switch all ok
We serviced a
KITCHENAID WINE CELLAR
Model KUWR314KSS00
Near Houston, TX 77057
anthony
Job Details: 04/11/2022
Needs parts; ordrng 1 W11532919 (Door)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Magnolia, TX 77355
gary
Job Details: 04/11/2022
"Ran diagnostics, replaced bad light module in unit all functions checked ok at this time"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Cypress, TX 77433
donnie
Job Details: 04/11/2022
Helped KD repair wall oven
We serviced a
WHIRLPOOL OVEN
Model WOD51ES4ES02
Near Cypress, TX 77429
kayla
Job Details: 04/11/2022
Blower motors are not functioning. Ordering parts.2 tech with DO. 3 wgt; ordrng 1 WPW10176670 (Upper blower 65) and 1 WPW10016550 (Lower blower 45)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Humble, TX 77396
Louis R
Job Details: 04/11/2022
not dispendsing ice. replaced ice container and door gasket.
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Magnolia, TX 77355
gary
Job Details: 04/11/2022
Replaced damaged harness and bad control will need new actuator and capacitor ; ordrng 1 W11212745 (Actuator) and 1 W11227944 (Capacitor)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Cypress, TX 77433
kayla
Job Details: 04/11/2022
DO helped replace parts. Rebooted unit. Ran tests. All operations are correct.
We serviced a
WHIRLPOOL COOKTOP
Model JGD3430GB00
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/11/2022
checked and found that customer is not turning ingniters all the way on only half way its impossible for unit to ingnite for 30sec. or 5 min. with out any gas smell all function are working
We serviced a
WHIRLPOOL REFRIGERATOR
Model RS325SDHZ08
Near Missouri City, TX 77489
roosevelt
Job Details: 04/11/2022
checked and heated door seal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Missouri City, TX 77459
roosevelt
Job Details: 04/11/2022
locked up motor; ordrng 1 w11310391 (motor)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CZ2
Near Cypress, TX 77433
kayla
Job Details: 04/11/2022
Cassandra with AIG authorized to order door and kept the same policy adjustment #. Proceeding to order door for repair. Advised customer that I spoke to AIG and we are coming back to repair when door arrives. Customer says okay and I also advised her to contact AIG to further process this repair if there are any backorders. 2 tech with DO to replace door.; ordrng 1 W10893445 (Complete door asy stainless)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Baytown, TX 77523
ricky
Job Details: 04/11/2022
found and replaced shorted part and cycled
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ
Near Baytown, TX 77523
ricky
Job Details: 04/11/2022
need disp; ordrng 1 w10620296
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Baytown, TX 77521
ricky
Job Details: 04/11/2022
found and cleared jammed damper
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Beach City, TX 77523
ricky
Job Details: 04/11/2022
found and replaced worn parts
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Houston, TX 77024
anthony
Job Details: 04/11/2022
Replaced faulty led assembly all ok no problems ; used 1 W11462342 (Led) from stock