We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Cove, TX 77523
ricky
Job Details: 11/07/2023
found and replaced noisey parts
We serviced a
WHIRLPOOL DRYER
Model MED7230HW3
Near Cove, TX 77523
ricky
Job Details: 11/07/2023
found and cleared vent code
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Beach City, TX 77523
ricky
Job Details: 11/07/2023
found and replaced shorted part
We serviced a
AMANA DISHWASHER
Model ADB1400AMB0
Near Galveston, TX 77551
donnie
Job Details: 11/07/2023
"Unit was dead, found open circuit black wire in make up box. Repaired, operations are correct now"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ12
Near Pasadena, TX 77505
ricky
Job Details: 11/07/2023
found and replaced shorted mullion
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near Galveston, TX 77550
donnie
Job Details: 11/07/2023
Removed shipping bolts . Operations are correct now
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305EBL0
Near Galveston, TX 77550
donnie
Job Details: 11/07/2023
Pulled unit replaced condenser fan motor
We serviced a
MAYTAG DRYER
Model MGD4500MW0
Near Galveston, TX 77554
donnie
Job Details: 11/07/2023
"Replaced defective timer and knob, operations are correct now"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA
Near Houston, TX 77024
jerrell
Job Details: 11/07/2023
Need to order; ordrng 1 WPW10605286 (Compressor) and 1 WPW10218037 (Evaporator)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Houston, TX 77079
jerrell
Job Details: 11/07/2023
Installed supports ran test all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, TX 77583
derrick
Job Details: 11/07/2023
Repaired loose heater connection and checked operation ok
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC15PLTS3
Near Porter, TX 77365
leonard
Job Details: 11/07/2023
replaced broken recirculating pump assembly and cleaned condenser coil and checked operations. ck ok; used 1 2313702 (PUMP) from stock
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ1
Near Katy, TX 77493
raul
Job Details: 11/07/2023
Replaced control board
We serviced a
WHIRLPOOL DRYER
Model MED7230HW3
Near Humble, TX 77396
leonard
Job Details: 11/07/2023
replaced broken blower wheel and motor and noisy idler pulley and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Humble, TX 77396
leonard
Job Details: 11/07/2023
replaced shorted freezer led module.(part and labor warranty) ck ok; used 1 W11683243 (led module) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Humble, TX 77346
leonard
Job Details: 11/07/2023
order parts 2wgt; ordrng 1 W11130362 (suspension)
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Houston, TX 77345
leonard
Job Details: 11/07/2023
replaced shorted heating elements and convection motor and control board and control panel and faulty blower and checked all operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Humble, TX 77339
leonard
Job Details: 11/07/2023
order parts 2wgt; ordrng 1 W11518204 (control panel) and 1 W11449482 (control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Humble, TX 77339
leonard
Job Details: 11/07/2023
replaced shorted led modules and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Houston, TX 77045
roosevelt
Job Details: 11/07/2023
this is not a call back called tech line and spoke with adrian and found that valve is bad sr# is 7737737823; ordrng 1 w11482383 (valve)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Rosharon, TX 77583
roosevelt
Job Details: 11/07/2023
no air flow custormer needs to have vent cleaned out its blocked up advised unit could over heat and blow a fues if not cleaned out there will be a service fee
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS
Near Arcola, TX 77583
roosevelt
Job Details: 11/07/2023
chedcked and reset unit and advised customer to run hot water till hot than start unit and use some rinse aid all opperation worked ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, TX 77583
roosevelt
Job Details: 11/07/2023
bad control and customer will need to defrost unit before parts are installed; ordrng 1 w11558182 (control) and 1 w11650662 (heater)
We serviced a
MAYTAG WASHER
Model MVWB965HC
Near Conroe, TX 77384
james
Job Details: 11/07/2023
Checked unit and unit needs gear case rotor stator slider clutch and agitator. Customer advised has an extended warranty and i advised to contact extended warranty company to have dispatched.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, TX 77583
roosevelt
Job Details: 11/07/2023
replaced bad gearcase
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS
Near Missouri City, TX 77459
roosevelt
Job Details: 11/07/2023
replaced part to find out it was defective called tech line and spoke with leonsr# is 7737736669; ordrng 1 W11178672 (pump&motor)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Sugar Land, TX 77479
roosevelt
Job Details: 11/07/2023
checked and ajusted and leveled unit and all function ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS01
Near Sugar Land, TX 77479
roosevelt
Job Details: 11/07/2023
replaced all parts and all function ok
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Houston, TX 77079
jerrell
Job Details: 11/07/2023
Installed tracks ran test all operations normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ
Near Houston, TX 77064
Osiel
Job Details: 11/07/2023
need console Panel UI; ordrng 1 w10897411 (Console (Black))
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA01
Near Houston, TX 77069
Osiel
Job Details: 11/07/2023
"installed recirculating pump, water moving/flowing evenly for ice"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Hockley, TX 77447
gary
Job Details: 11/07/2023
"Unable to reach customer, will need reschedule ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77019
derrick
Job Details: 11/07/2023
Order basket and valve; ordrng 1 W11210463 (Valve) and 1 W10554251 (Basket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Shenandoah, TX 77384
james
Job Details: 11/07/2023
Ordeer parts reschedule with customer2 man w/ JP3wgt; ordrng 1 W11580057 (COMPRESSOR) and 1 W11109499 (drier-tube) and 1 W10913906 (coupler)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Texas City, TX 77590
anthony
Job Details: 11/07/2023
Rebuilt washer and retested unit all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Montgomery, TX 77316
gary
Job Details: 11/07/2023
"Replaced complete pump motor assembly, all functions checked ok at this time"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Magnolia, TX 77355
gary
Job Details: 11/07/2023
Replaced main cam capacitor and actuator. All functions checked ok at this time
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS20
Near Magnolia, TX 77354
gary
Job Details: 11/07/2023
Replaced complete glass and hinge assist assembly to main oven door. All functions checked ok at this time
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW1
Near Houston, TX 77035
derrick
Job Details: 11/07/2023
Unit is less than 30 days old. Consumer died not want parts ordered. Is calling store to replace; ordrng 1 W11675701 (Control) and 1 W11627413 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Houston, TX 77035
derrick
Job Details: 11/07/2023
Repaired stuck drain pump and checked operation of unit ok
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS05
Near Houston, TX 77040
jerrell
Job Details: 11/07/2023
Need to order; ordrng 1 W11509548 (SHAFT)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW1
Near Pinehurst, TX 77362
gary
Job Details: 11/07/2023
"Replaced main control and oven sensor, all functions checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Tomball, TX 77375
gary
Job Details: 11/07/2023
Assisted Kayla D. In sealed system repair all functions checked ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Katy, TX 77493
martin
Job Details: 11/07/2023
"Replaced heater,clip and thermistor"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Houston, TX 77080
jerrell
Job Details: 11/07/2023
"Need to order; ordrng 1 W11416363 (Pump motor) and 1 W11462459 (Control) and 1 W11550888 (ARM-SPRAY) and 1 W11128231 (COVER), states that autho needed"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS
Near Katy, TX 77493
martin
Job Details: 11/07/2023
Replaced control panel
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Richmond, TX 77406
martin
Job Details: 11/07/2023
"Replaced motor, ring,tray,and driverTested and no more noises heard"
We serviced a
JENNAIR COOKTOP
Model JGD3536GS00
Near Houston, TX 77025
derrick
Job Details: 11/07/2023
Order manifold; ordrng 1 W10907209 (Manifold)
We serviced a
KITCHENAID RANGE
Model KDRS483VSS03
Near Houston, TX 77025
derrick
Job Details: 11/07/2023
Order sensor; ordrng 1 WPW10131825 (Sensor)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Montgomery, TX 77356
james
Job Details: 11/07/2023
Checke dunit and replaced shorted oven sensor. Ran test cycle and unit checks ok.
We serviced a
JENNAIR REFRIGERATOR
Model JFFCC72EFS02
Near Montgomery, TX 77316
james
Job Details: 11/07/2023
Checked unit and replaced shorted icemaker and misformed ice container. Unit checks ok.
We serviced a
JENNAIR REFRIGERATOR
Model JBSS48E22L00
Near Montgomery, TX 77316
james
Job Details: 11/07/2023
Checked unit and replaced freezer door due to water line leaking at dispenser. Unit checks ok and no leaks detected. Assisted by Tech JP. Talked to Chad at JennAir issued auth# j19arw1nl2
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Magnolia, TX 77354
kayla
Job Details: 11/07/2023
"Recalibrated. Ran diagnostics. No errors at this time and could not duplicate issue. Unit working as designed. Customer aware to never put dog beds, carpets, or comforters in unit."
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW1
Near Houston, TX 77093
Gary L
Job Details: 11/07/2023
Found unit taking a long time to drain. Cleared drain pump and advised customer of problem with drain hose.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77007
Louis R
Job Details: 11/07/2023
"Replaced motor, solenoid bin & ice maker"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Houston, TX 77084
jerrell
Job Details: 11/07/2023
Installed compressor and evaporator
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Katy, TX 77494
raul
Job Details: 11/07/2023
Replaced control board and console
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS00
Near Richmond, TX 77406
raul
Job Details: 11/07/2023
"Upon arrival, I checked separator and it was working properly, I checked temperature and it was at -3.4. I called techline and they said that there's no suggestions at this time since we can't recreate issue. SR 7737521817"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near Spring, TX 77380
Osiel
Job Details: 11/06/2023
"upper spray arm stuck not mounted properly - uninstalled reinstalled, moving freely"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near La Marque, TX 77568
donnie
Job Details: 11/06/2023
Unit door screws were loose hitting cabinet not letting door close. Reinstalling door panel operations are correct
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Porter, TX 77365
leonard
Job Details: 11/06/2023
"replaced broken surface lamp and holder and checked operations. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Houston, TX 77056
Louis R
Job Details: 11/06/2023
Fixed connection to heater
We serviced a
AMANA RANGE
Model ACR4303MFB7
Near Webster, TX 77598
anthony
Job Details: 11/06/2023
Fixed loose connection at main control all ok no problems
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Houston, TX 77004
Louis R
Job Details: 11/06/2023
Ran diagnostics
We serviced a
WHIRLPOOL COOKTOP
Model KCIG556JSS01
Near Houston, TX 77056
Louis R
Job Details: 11/06/2023
Found bad board; ordrng 1 W11627570 (HMI board) and 1 W11627558 (Power board) and 1 W11627565 (Power board) and 1 W11627568 (Power board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near San Leon, TX 77539
chris
Job Details: 11/06/2023
Per techline unit is deemed non repairable as we cannot find a leak in the system but pressure was lost in leak down test with nitrogen. Customer needs to contact tpss for resolution
We serviced a
WHIRLPOOL DRYER
Model WED4850HWO
Near Friendswood, TX 77546
chris
Job Details: 11/06/2023
Found faulty motor and blower wheel part order ; ordrng 1 WP694089 (Blower wheel) and 1 279827 (Motor)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Santa Fe, TX 77517
chris
Job Details: 11/06/2023
Found faulty Gearcase and cam part order ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM02
Near Manvel, TX 77578
chris
Job Details: 11/06/2023
Replaced faulty heater. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Pearland, TX 77581
chris
Job Details: 11/06/2023
Replaced faulty Gearcase and basket. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Houston, TX 77059
chris
Job Details: 11/06/2023
Assisted tech cd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Houston, TX 77089
chris
Job Details: 11/06/2023
Found faulty control and thermistor part order ; ordrng 1 WPW10384183 (Thermistor) and 1 W11666427 (Control) and 1 W11438736 (Thermistor)
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS20
Near Manvel, TX 77578
chris
Job Details: 11/06/2023
Unit is now working fine per customer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Houston, TX 77036
derrick
Job Details: 11/06/2023
Consumer received RA from Whirlpool
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Houston, TX 77036
derrick
Job Details: 11/06/2023
Unit received RA from Whirlpool
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Richmond, TX 77407
raul
Job Details: 11/06/2023
One heating element wire was not connected. I reconnected and tested heater element and unit is working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW1
Near Magnolia, TX 77354
kayla
Job Details: 11/06/2023
Ordering parts. Three wgt; ordrng 1 WP3387747 (Element) and 1 280148 (Cut off thermostat) and 1 WP8557403 (Thrmstr fix) and 1 WP8577274 (Thermistor)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Deer Park, TX 77536
ricky
Job Details: 11/06/2023
close so per office
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Houston, TX 77092
Gary L
Job Details: 11/06/2023
Found voltage dropping when start button is pushed. Unit is losing ground. Customer needs an electrician. Tech line advised
We serviced a
JENN-AIR COOKTOP
Model n/a
Near Houston, TX 77030
derrick
Job Details: 11/06/2023
Order manifold and regulator; ordrng 1 W10467732 (Manifold) and 1 W11087445 (Regulator)
We serviced a
WHIRLPOOL OVEN
Model CWG3600AAB26
Near Houston, TX 77078
leonard
Job Details: 11/06/2023
replaced faulty oven ignitor and checked operations. ck ok; used 1 12400035 (IGNITOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Spring, TX 77380
kayla
Job Details: 11/06/2023
Ran diagnostics. No errors at this time. Could not duplicate issue. Customer aware to not wash rugs in washer as this will damage the unit and Whirlpool is not responsible.
We serviced a
WHIRLPOOL MICROWAVE
Model wmh32519hz
Near Spring, TX 77380
kayla
Job Details: 11/06/2023
Add on. Customer aware we cannot repair cosmetic issues under warranty. Customer to contact whirlpool for touch up paint.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Manvel, TX 77578
chris
Job Details: 11/06/2023
Found loose connection at control board. Reinstalled loose connection. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Alvin, TX 77511
chris
Job Details: 11/06/2023
Found faulty compressor part order ; ordrng 1 W10507884 (Compressor) and 3 W11506635 (Process tube)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HHMM0
Near Spring, TX 77380
kayla
Job Details: 11/06/2023
Ran diagnostics. Found no issues at this time and could not duplicate issue. Customer aware all operations are normal.. and unit is working as designed. Add on
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Texas City, TX 77590
donnie
Job Details: 11/06/2023
"Lint is coming out the end of the vent from dryer on to floor. This is normal operations. Heating cycle is correct temps, air flow is correct. Lint filter and housing is correct"
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Porter, TX 77365
leonard
Job Details: 11/06/2023
order parts 2wgt; ordrng 2 W11598119 (cooling fans)s and 1 W11448962 (control board) and 1 W11598200 (control board)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QTS02
Near Dickinson, TX 77539
donnie
Job Details: 11/06/2023
Unit needs compressor inverter $258.59 labor $50.00 customer fixing unit himself
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Dickinson, TX 77539
donnie
Job Details: 11/06/2023
"Replaced broken knob and timer, operations are correct now"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77345
leonard
Job Details: 11/06/2023
replaced shorted ui control panel and power supply board and checked all operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Houston, TX 77045
roosevelt
Job Details: 11/06/2023
checked and leveled and ajusted legs on unit
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Dayton, TX 77535
ricky
Job Details: 11/06/2023
"cust declined repair, returning unit to dealor"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Porter, TX 77365
leonard
Job Details: 11/06/2023
rebooted control board and ran harvest and fill test. all test ok
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Montgomery, TX 77356
james
Job Details: 11/06/2023
Order part reschedule with customer; ordrng 1 1901A (pump)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Montgomery, TX 77356
james
Job Details: 11/06/2023
order parts reschedule with customer3wgt; ordrng 1 W10897719 (valve) and 1 W11690162 (TUBE-WATER) and 1 WPW10678299 (tube) and 1 WPW10678300 (tube)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Montgomery, TX 77356
james
Job Details: 11/06/2023
Checked unit and replaced misformed ice door. Ran test cycle and unit checks ok.
We serviced a
KITCHENAID OVEN
Model KOSE507ESS04
Near Houston, TX 77025
derrick
Job Details: 11/06/2023
Order sensor; ordrng 1 W10859573 (Sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C4EYY00
Near Houston, TX 77005
derrick
Job Details: 11/06/2023
Consumer needs compressor. Will purchase new unit
We serviced a
KITCHENAID OVEN
Model KSDB900ESS2
Near Houston, TX 77005
derrick
Job Details: 11/06/2023
Installed bezels and checked operation ok