We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Katy, TX 77493
Luis
Job Details: 04/17/2024
I replaced the noisy damper and checked ok
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Katy, TX 77450
Luis
Job Details: 04/17/2024
"Checked unit and screw that holds the motor came off, I reinstalled it and checked ok"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Katy, TX 77450
Luis
Job Details: 04/17/2024
"The thermistor was not working, I replaced it and checked ok"
We serviced a
JENNAIR MICROWAVE
Model JMC2430DP01
Near Katy, TX 77494
martin
Job Details: 04/17/2024
Will also need interior lamp and appliance manager ; ordrng 1 W10815465 (Appliance manager) and 1 W10886919 (Lamp)
We serviced a
WHIRLPOOL DRYER
Model MEDB835DC4
Near Huffman, TX 77336
leonard
Job Details: 04/17/2024
replaced locked idler pulley and checked operations. ck ok; used 1 W10837240 (BRACKET) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS4
Near Huffman, TX 77336
leonard
Job Details: 04/17/2024
order part; ordrng 1 W11178791 (cooktop)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS05
Near Houston, TX 77036
Jordan
Job Details: 04/17/2024
Installed gasket replacement (W11573592) for unit freezing reservoir water tank. All operations are normal. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KBS1
Near Webster, TX 77598
donnie
Job Details: 04/17/2024
Installed handle on dishwasher
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Sugar Land, TX 77479
Edwin
Job Details: 04/17/2024
Upon arrival we replaced all parts. After replacement ran unit. Everything is working. Compressor on and evaporator freezing normal. Unit is working as designed.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Missouri City, TX 77459
Edwin
Job Details: 04/17/2024
Upon arrival I diagnose unit. Unit kept tripping breaker. I reset control board. I did steps according to service pointer. I removed ground wire let temperature rise. Once reached temperature let it settled at a constant temperature for 15min. Restarted unit. Unit is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Houston, TX 77043
jerrell
Job Details: 04/17/2024
Installed control all test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, TX 77057
jerrell
Job Details: 04/17/2024
Installed diffuser ran test all operations normal.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS05
Near Houston, TX 77070
dadrick
Job Details: 04/17/2024
Assist tech
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM
Near Richmond, TX 77407
raul
Job Details: 04/17/2024
Assisted MY ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, TX 77407
raul
Job Details: 04/17/2024
"Will need heater harness, thermistor and control board. ; ordrng 1 W11650662 (Heater harness) and 1 WPW10384183 (Thermistor) and 1 W11558182 (Control board)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Houston, TX 77089
David
Job Details: 04/17/2024
Replaced faulty valve. Ran through service test and checked for fault codes. No codes stored at this time. Machine runs great
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77083
Clayton
Job Details: 04/17/2024
"Replaced the washer main board, lower harness and drain pump, tested the unit, all ok."
We serviced a
MAYTAG RANGE
Model MGR8800FZ0
Near Pasadena, TX 77506
ricky
Job Details: 04/17/2024
"needs cnts, est pending, pic taken"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Galveston, TX 77554
donnie
Job Details: 04/16/2024
"Ran diagnostics, every thing worked but drain pump; ordrng 1 W10531320 (Drain pump)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Tiki Island, TX 77554
donnie
Job Details: 04/16/2024
Timer mob split on timer; ordrng 1 W11685947 (Timer) and 1 W11708423 (Knob timer)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS11
Near Galveston, TX 77554
donnie
Job Details: 04/16/2024
Customer had water dripping from refrigerator mullion onto freezer door gasket. I turned on the humidity control in diagnostics. Operations are correct now
We serviced a
KITCHENAID ICEMAKER
Model KUID508ESS1
Near Galveston, TX 77551
donnie
Job Details: 04/16/2024
Replaced cutter grid on ice machine. Operations are correct now
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Galveston, TX 77550
donnie
Job Details: 04/16/2024
"Different issue, unit is giving long drain error code no power to drain pump; ordrng 1 W11643701 (Wire harness) and 1 W11399437 (Drain pump)"
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS01
Near Galveston, TX 77550
donnie
Job Details: 04/16/2024
"Ran unit diagnostics, water comes in extremely slow, removed water filter water comes in correctly. No other errors in diagnostics"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Galveston, TX 77550
donnie
Job Details: 04/16/2024
"Ran diagnostics, no error codes. Customer needs to run water at sink until hot before turning on dishwasher. Use rinse aid. Heavy cycle, hi temp wash and heated dry."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Sugar Land, TX 77479
Edwin
Job Details: 04/16/2024
Upon arrival I diagnose unit. After inspection ice maker working as designed. Customer stated ice maker container was not full machine started its cycle from empty last night making ice and it wasn't full this morning. I explain and show him Whirlpool Quick Guide statement typically it takes 2-3 days for unit to get full basket of ice. Unit is Working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Richmond, TX 77469
Russell
Job Details: 04/16/2024
replaced tub ring. unit tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS02
Near Houston, TX 77006
Damarcus
Job Details: 04/16/2024
Need to reschedule to bring back nitrogen tank ; saved tckt
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HW09
Near Houston, TX 77066
dadrick
Job Details: 04/16/2024
Checked unit heating properly turning on properly but as unit was heating up a cup of water other outlets in the kitchen area was smoking unplugged unit from only outlet that was not smoking advised him to get electrical checked out by professional SR#7738900324 This is a different issue
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Houston, TX 77064
dadrick
Job Details: 04/16/2024
Checked unit washer is jumping when in spin cycle ; ordrng 1 W10752719 (Basket)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Fresno, TX 77545
roosevelt
Job Details: 04/16/2024
called tech line and spoke with braned and was unable to unblock restriction on unit per branden unit is going up for review... file# is 7738811694
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Texas City, TX 77590
angel
Job Details: 04/16/2024
Plugged unit back in and ran diagnostics no failures and retested unit all ok no problems
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Bellaire, TX 77401
Louis R
Job Details: 04/16/2024
Replaced insulation and cover.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Houston, TX 77048
David
Job Details: 04/16/2024
"Compressor and dryer were replaced and system was flushed, and filled with 56g of R600. Machine was tested and checked for leaks"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rosenberg, TX 77469
raul
Job Details: 04/16/2024
Replaced suspension rods and tested unit afterwards. Unit is running as designed. Customer was concerned for water behind dryer but i explained to her is because she didn't rinse clothes when i arrived and just put them in dryer. I advised to run a rinse and spin before using on dryer. Called techline SR 7738653573
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Humble, TX 77338
leonard
Job Details: 04/16/2024
replaced leaky tub and and sheild and drain hose and replaced broken dispenser and shorted control panel and control board and ran test cycle. test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Alvin, TX 77511
chris
Job Details: 04/16/2024
Per customer unit is working as intended. Customer to call back if issue persists. Customer unhappy about the amount of time it took to schedule
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Houston, TX 77062
chris
Job Details: 04/16/2024
Replaced faulty valve. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL FREEZER
Model WRT311FZDW02
Near Katy, TX 77450
Luis
Job Details: 04/16/2024
"I explained to the customer that this model unit does not have a light in the freezer, unit checked ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JBSS48E22L00
Near Montgomery, TX 77316
gary
Job Details: 04/16/2024
"Ran diagnostics, ordering replacement valve, housing, and reservoir for unit. Pending further action ; ordrng 1 Wpw10121140 (Housing) and 1 Wpw10279866 (Valve) and 1 W11463083 (Reservoir)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSCS25FVBL02
Near Cypress, TX 77429
Sarom
Job Details: 04/16/2024
Aligned and reinsert the filter
We serviced a
KITCHENAID ICEMAKER
Model KUIX335HPS01
Near Cypress, TX 77429
Sarom
Job Details: 04/16/2024
Need to order part; saved tckt
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW1
Near Houston, TX 77051
Derrick
Job Details: 04/16/2024
Order parts ; ordrng 1 W10640072 (Iml)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Houston, TX 77049
Derrick
Job Details: 04/16/2024
Replace defective motor unit is now working as designed
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS2
Near Rosenberg, TX 77469
Russell
Job Details: 04/16/2024
replaced control. unit tested ok.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Rosenberg, TX 77471
Russell
Job Details: 04/16/2024
"F7E7, F7E1, ran diag, cleared codes. ran test cycle. unable to verify sound. ordering parts based on error codes.; ordrng 1 W11449840 (gearcase) and 1 W10721967 (drive pulley) and 1 W11481722 (actuator) and 1 W11550891 (agitator) and 1 W11026785 (motor-drve) and 1 WPW10006384 (drive belt)"
We serviced a
AMANA RANGE
Model AER6303MMS0
Near Richmond, TX 77469
Russell
Job Details: 04/16/2024
took pic of roaches in unit. called TPSS.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Houston, TX 77018
Damarcus
Job Details: 04/16/2024
Replace missing door handle
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Houston, TX 77014
Osiel
Job Details: 04/16/2024
Tested for active gas leaks while gas on. Ran burners and oven. Everything is working as designed. No active gas leak during or after using unit.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Houston, TX 77090
Osiel
Job Details: 04/16/2024
"Installed console, control board, and latch. Ran test cycle, working as normal."
We serviced a
JENN-AIR FREEZER
Model JBSFS42NMX00
Near Richmond, TX 77406
martin
Job Details: 04/16/2024
"Customer concern is that she thinks the doors need to have more suction strength Inspected and did not see any gaps around door gaskets. Unit is closing as designed Called tech support to document SR#7738899625Also freezer has frost, icy There is a service pointer regarding this issue Will order control board per recommendation ; ordrng 1 W11623098 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ02
Near Fulshear, TX 77441
martin
Job Details: 04/16/2024
"Adjusted supply line and replaced customer filter Tested and working properly, water is n ow flowing If not making ice, it would have to be troubleshooted for no ice issue"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Fulshear, TX 77441
martin
Job Details: 04/16/2024
Found found loose connection Ran diagnostics and working properly now
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Brookshire, TX 77423
martin
Job Details: 04/16/2024
Replaced control board and sensor
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA01
Near Houston, TX 77098
Louis R
Job Details: 04/16/2024
SR# 7738900935 recirculating pump and drain pump; ordrng 1 W11542867 (Recirculating) and 1 W11679650 (Bracket) and 1 W11539855 (Drain pump)
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL2
Near Houston, TX 77005
Louis R
Job Details: 04/16/2024
"Replaced bad sump, control & vent."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS00
Near Houston, TX 77005
Louis R
Job Details: 04/16/2024
SR#7738898321 reorder control board; ordrng 1 W10760776 (Control)
We serviced a
WHIRLPOOL DRYER
Model wgd92hefi0
Near Houston, TX 77095
dadrick
Job Details: 04/16/2024
Checked unit passed airflow test unit is heating properly
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFU0
Near Houston, TX 77095
dadrick
Job Details: 04/16/2024
Checked unit found gasket pulled out of tub adjusted gasket checked for cracks and tares none found tested unit didnt find any leaks
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near League City, TX 77573
angel
Job Details: 04/16/2024
Adjusted front leveling leg all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC2
Near Cypress, TX 77429
Jesse
Job Details: 04/16/2024
"Changed unit part such as clutch rotor and slider unit still giving the same code saying something stuck tried to remove wash plate but its stuck wont come off advised customer that I would have to order more parts. ; ordrng 1 W11185701 (Drive Assembly) and 1 W10897050 (Stator, Motor) and 1 W11308900 (Impeller (Washplate))"
We serviced a
JENNAIR M/BUILT-IN M/W
Model JMC2430DP01
Near Cypress, TX 77433
Jesse
Job Details: 04/16/2024
Change unit control face unit working properly. Auth:018216
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Magnolia, TX 77354
gary
Job Details: 04/16/2024
"Ran diagnostics, replaced complete gearcase and motor assembly in unit. All functions checked ok at this time"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Magnolia, TX 77354
gary
Job Details: 04/16/2024
"Ran diagnostics, replaced faulty igniter assembly in oven. All functions checked ok at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Magnolia, TX 77355
gary
Job Details: 04/16/2024
"Ran diagnostics, found no error codes at this time. Documented concerns and extended run times due to water temps with techline. Unit working as designed SR7738899628"
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near The Woodlands, TX 77375
gary
Job Details: 04/16/2024
"Ran diagnostics, no error codes found at this time. Customer to monitor. Unit working as designed"
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ02
Near Tomball, TX 77375
gary
Job Details: 04/16/2024
"Ran diagnostics, replaced faulty Icemaker in freezer section. All functions checked ok. Customer to monitor"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Houston, TX 77008
Allen
Job Details: 04/16/2024
Replaced warped badge ops normal on retest
We serviced a
JENNAIR REFRIGERATOR
Model JS42PPDUDB14
Near Montgomery, TX 77316
gary
Job Details: 04/16/2024
"Ran diagnostics, replaced complete Icemaker under 1 year warranty along with receiver and emitter assembly (215.00)plus tax. All functions checked ok at this time"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Spring, TX 77388
Osiel
Job Details: 04/16/2024
belt not in place around motor & pulley - remounted idler pulley in floor socket & installing belt in place. tested unit is working as normal
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Friendswood, TX 77546
Corey
Job Details: 04/16/2024
Order lid lock; ordrng 1 W10810403 (Latch)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Spring, TX 77388
Osiel
Job Details: 04/16/2024
"upper rack jamming when trying to pull - reattached slipped wheel mount assembly, tested - working as normal"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Missouri City, TX 77459
Edwin
Job Details: 04/16/2024
Upon arrival I diagnose unit. Unit was not heating. Remove and reinstall unit.After inspection lose connection on magnetron. Connected lose connection. Unit is working as designed
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Missouri City, TX 77459
Edwin
Job Details: 04/16/2024
Unit making a low noise sounding like crickets. Will need to order part.; ordrng 1 661570V (Belt)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Katy, TX 77449
Clayton
Job Details: 04/16/2024
Close out per AN
We serviced a
MAYTAG M/W OTR
Model MMV1175JZ0
Near Houston, TX 77062
chris
Job Details: 04/16/2024
Found faulty fuse and magnetron ; ordrng 1 W11391712 (Magnetron) and 1 W10138793 (Fuse)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Texas City, TX 77590
donnie
Job Details: 04/16/2024
Unit is working now . No need for parts.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM05
Near Houston, TX 77048
Corey
Job Details: 04/16/2024
"Checked unit, replaced door switch, all functions normal; used 1 W11727836 (Door switch) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ
Near Fulshear, TX 77441
martin
Job Details: 04/16/2024
Arrived at customer home to install parts but customer had misplaced the track rails and could not complete the job Will need to order new tracks and stops to complete job ; ordrng 2 WP3385089 (Tracks)s and 4 WP8565925 (Stops)s
We serviced a
WHIRLPOOL DISHWASHER
Model MDT730HAMZO
Near Fulshear, TX 77441
martin
Job Details: 04/16/2024
Installed and secured properly Ran diagnostics no codes and working properly now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Porter, TX 77365
leonard
Job Details: 04/16/2024
adjusted condensor tubing to prevent rattling and checked operations. ck ok
We serviced a
WHIRLPOOL DRYER
Model MGD7230HW3
Near Dayton, TX 77535
Allen
Job Details: 04/16/2024
Found loose connection to door switch ops normal on retest
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near League City, TX 77573
angel
Job Details: 04/16/2024
Adjusted front leveling leg all ok no problems
We serviced a
KITCHENAID ICE MAKER
Model KUIX535HPS
Near Houston, TX 77024
Louis R
Job Details: 04/16/2024
Ran diagnostics.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW4
Near Houston, TX 77045
roosevelt
Job Details: 04/16/2024
Check and reconnect waterline and turn the water valve on and all functions ok
We serviced a
JENN-AIR DISHWASHER
Model JJW3830LL00
Near Conroe, TX 77384
John
Job Details: 04/16/2024
checked unit out reset controls unit had f2e1 error at this point unit checked out
We serviced a
JENN-AIR ICEMAKER
Model JUIFN15HX01
Near Katy, TX 77493
Luis
Job Details: 04/16/2024
Customer said unit keeps doing the noise and the noise is coming from the circulating pump ; ordrng 1 W11542867 (Pump)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near New Caney, TX 77357
leonard
Job Details: 04/16/2024
replaced broken door switch and checked operations. ck ok; used 1 WP3406107 (SWITCHDOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near New Caney, TX 77357
leonard
Job Details: 04/16/2024
adjusted bottom refrigerator door hinge and resealed door gasket. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Cypress, TX 77433
Sarom
Job Details: 04/16/2024
Need to reschedule ; saved tckt
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Houston, TX 77065
dadrick
Job Details: 04/16/2024
Closing out for trip an diagnostics
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Houston, TX 77024
jerrell
Job Details: 04/16/2024
Need to order; ordrng 1 W10897719 (Valve)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Richmond, TX 77406
raul
Job Details: 04/16/2024
Trip and diagnostic unit is getting replaced.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Spring, TX 77380
John
Job Details: 04/16/2024
part order; ordrng 1 w11650662 (heater) and 1 w11558182 (control)
We serviced a
MAYTAG WASHER
Model MHW5500FW
Near Houston, TX 77030
derrick
Job Details: 04/16/2024
Cleared blocked pressure switch and checked operation ok
We serviced a
WHIRLPOOL DRYER
Model MGDB835DW
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/16/2024
arrived at home and per customer had someone out on the weekend to fix unit cx at door
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/16/2024
replaced broken strike; used 1 W11457841 (STRIKE) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Houston, TX 77008
Louis R
Job Details: 04/16/2024
Found bad timer.; ordrng 1 Wpw10185981 (Timer) and 1 W11050715 (Switch temp) and 1 Wp3387134 (Thermostat) and 1 W11050897 (Cut off) and 1 Wp338906 (Sensor)
We serviced a
KITCHENAID ICEMAKER
Model KUIC15PRXS2
Near Piney Point Village, TX 77024
jerrell
Job Details: 04/16/2024
The icemachine is not economical to repair customer to replace unit per Mr .
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPA01
Near Houston, TX 77024
jerrell
Job Details: 04/16/2024
installed drain pump all test normal.