We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Fresno, TX 77545
roosevelt
Job Details: 03/27/2023
checked and ajusted legs and balance unit and all function ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Richmond, TX 77406
martin
Job Details: 03/24/2023
Customer complaint is that DW not drying properly Not using rinse aid Advised glowing forward to use rinse aid for better drying performance
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Spring, TX 77373
donnie
Job Details: 03/24/2023
"Unit vibrating, loose screws on bottom panel. Tightened all screws operations are correct now"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Houston, TX 77073
donnie
Job Details: 03/24/2023
Unit wash motor will not run; ordrng 1 W11025157 (Motor /sump assy) and 1 W10906426 (Board)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW
Near Arcola, TX 77583
roosevelt
Job Details: 03/24/2023
bad gearcase dl auth# is w16gionl2; ordrng 1 w11454372 (gearcase) and 1 W10721967 (drive pulley)
We serviced a
JENN-AIR RANGE
Model JED3430WB01
Near Sugar Land, TX 77479
roosevelt
Job Details: 03/24/2023
Close out call
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77072
derrick
Job Details: 03/24/2023
Consumer purchased new unit
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS08
Near La Marque, TX 77568
miguel
Job Details: 03/24/2023
checked over unit. found bad cntrl and bulb. instaled new cntrl and bulb. unit working as designed. auth#w16ggb1nl2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near La Marque, TX 77568
miguel
Job Details: 03/24/2023
checekd over unit. found bad compressor. instaled new compressor. unit working as designed. auth3 w16gg71nl2; used 2 W11506635 (coupler) from stock
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Dickinson, TX 77539
miguel
Job Details: 03/24/2023
checked over unit. found broken tub. instaled new tub. unit working as designed. auth#w16gge1nl2
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Fresno, TX 77545
roosevelt
Job Details: 03/24/2023
checked and removed debris from blower
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Magnolia, TX 77355
gary
Job Details: 03/24/2023
Closing ticket
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Humble, TX 77346
leonard
Job Details: 03/24/2023
replaced broken lid latch and ran test cycle. all test ok; used 1 W11307244 (LATCH) from stock
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77007
Louis R
Job Details: 03/24/2023
Replaced bad motor & supports. DL# W16GC11NL2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDB04
Near Houston, TX 77018
Louis R
Job Details: 03/24/2023
Bad seal system ; ordrng 1 W11635510 (Compressor) and 2 W11109499 (Drier)s and 1 W11578004 (Evaporator)
We serviced a
MAYTAG WASHER
Model MVW4505MW
Near Spring, TX 77382
Gary L
Job Details: 03/24/2023
Ordering parts ; ordrng 1 W11449840 (Gearcase) and 1 W11481722 (Actuator)
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Houston, TX 77070
Gary L
Job Details: 03/24/2023
Ordering parts ; ordrng 1 Wpw10436303 (Timer)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HB07
Near Spring, TX 77373
Gary L
Job Details: 03/24/2023
Found faulty control board and blown bulb. Removed and replaced control board and light bulb. Checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Humble, TX 77396
leonard
Job Details: 03/24/2023
defrosted frost build up on freezer evaporater and replaced faulty wire harness and checked operations. ck ok; used 1 w11546681 (wire harness) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77014
Gary L
Job Details: 03/24/2023
Found shorted defrost sensor. Removed and replaced defrost sensor. Checked operation ; used 1 Wpw10384183 (Thermistor) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Porter, TX 77365
leonard
Job Details: 03/24/2023
order parts 2wgt; ordrng 1 W11583883 (console) and 1 W11565020 (control board) and 1 WPW10298258 (harns-wire)
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS1
Near Humble, TX 77346
leonard
Job Details: 03/24/2023
replaced shorted vent assy. and checked operations. ck ok; used 1 WPW10469574 (VENT) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS0
Near Arcola, TX 77583
roosevelt
Job Details: 03/24/2023
assissted derrick dl auth# is w16glf1nl2
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Missouri City, TX 77489
roosevelt
Job Details: 03/24/2023
replaced latch
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW1
Near Spring, TX 77380
kayla
Job Details: 03/24/2023
F1E0. Ordering part. Two wgt; ordrng 1 W11594224 (Ctrl elec)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Tomball, TX 77375
kayla
Job Details: 03/24/2023
"Tested all functions on wiring diagram, all functions passed. Unit on a 2x4 and drain hose is only 22 inches off ground. Spoke to Derek techline SR# 7735069630 we cannot service this unit under warranty until customer meets as instructed. Customer is aware."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Spring, TX 77373
donnie
Job Details: 03/24/2023
Last call was icemaker. Now freezer evap is freezing up. Defrosted freezer evaporator. Replaced control board; used 1 W11546609 (Control) from stock
We serviced a
KITCHENAID OVEN
Model KSGG700ESS3
Near Galveston, TX 77550
miguel
Job Details: 03/24/2023
checekd over unit. took temp reading. per Andrew @ tech line. unit working as designed.. sr#7736028802
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS20
Near Conroe, TX 77304
james
Job Details: 03/24/2023
Checked unit for error codes and none found. customer advised clock runs slow. Advised customer to connect unit to wifi and to contact an electrician to have the hertzs measured coming into house.Unit checks ok.
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Conroe, TX 77304
james
Job Details: 03/24/2023
Checked unit and replaced shorted control board and open element and fuses. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Conroe, TX 77304
james
Job Details: 03/24/2023
Checked unit and adjusted center burner igniter. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Humble, TX 77338
donnie
Job Details: 03/24/2023
"No leaks found , unit low in Freon, evacuated system and recharged unit"
We serviced a
WHIRLPOOL ICEMAKER
Model WUI95X15HZ00
Near Spring, TX 77382
kayla
Job Details: 03/24/2023
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Tomball, TX 77375
gary
Job Details: 03/24/2023
"Ran diagnostics, released broken bulb from in socket. Customer advised on functions. Checked ok at this time"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Tomball, TX 77375
gary
Job Details: 03/24/2023
Replaced damaged ring around drum all functions checked ok at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Montgomery, TX 77316
gary
Job Details: 03/24/2023
"Ran diagnostics, ordering replacement compressor assembly ; ordrng 1 Wpw10466675 (Compressor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Magnolia, TX 77354
gary
Job Details: 03/24/2023
"Ran diagnostics, ordering main compressor assembly ; ordrng 1 W11574734 (Compressor)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS
Near Magnolia, TX 77354
gary
Job Details: 03/24/2023
Spoke with builder ordering replacement front door glass ; ordrng 1 W11176456 (Glass door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Houston, TX 77044
donnie
Job Details: 03/24/2023
Replaced icemaker and valve. Operations are correct now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Houston, TX 77064
Gary L
Job Details: 03/24/2023
Found bad evaporator thermistor. RK to order thermistor and diffuser
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Houston, TX 77073
donnie
Job Details: 03/24/2023
Unit wash motor will not run; ordrng 1 W11025157 (Motor /sump assy) and 1 W10906426 (Board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Houston, TX 77028
donnie
Job Details: 03/24/2023
Need wash motor and board; ordrng 1 W11025157 (Motor /sump) and 1 W10906426 (Board)
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB1
Near Porter, TX 77365
leonard
Job Details: 03/24/2023
order parts 2wgt; ordrng 1 W11553213 (handle assy) and 1 WPW10409946 (glass-door) and 1 W11178521 (nameplate) and 1 W10761018 (trim-door) and 1 W10761014 (trim-door)
We serviced a
JENN-AIR OVEN
Model JJW2430LL00
Near Galveston, TX 77551
miguel
Job Details: 03/24/2023
checked over unit. found broken glass door. instaled new glass door. unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Houston, TX 77088
Louis R
Job Details: 03/24/2023
Part sent to customer incorrect part. ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Pattison, TX 77423
martin
Job Details: 03/24/2023
Replaced parts list
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS0
Near Arcola, TX 77583
derrick
Job Details: 03/24/2023
Uninstalled to adjust blower motor and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rosharon, TX 77583
derrick
Job Details: 03/24/2023
Replaced freezer door and harness and checked operation of unit ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Houston, TX 77025
ben
Job Details: 03/24/2023
order parts; ordrng 1 W10608485 (evaporator) and 1 W10143759 (drier (service))
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW1
Near Houston, TX 77025
ben
Job Details: 03/24/2023
order parts; ordrng 1 W11239857 (belt)
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Houston, TX 77007
ben
Job Details: 03/24/2023
replaced shorted heating element
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Houston, TX 77080
Louis R
Job Details: 03/24/2023
Replaced bad burners & caps
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Houston, TX 77080
Louis R
Job Details: 03/24/2023
Replaced bad element & terminal
We serviced a
WHIRLPOOL WASHER
Model MHW8200FW0
Near Houston, TX 77079
jerrell
Job Details: 03/24/2023
Need to order ; ordrng 1 W10903220 (TRAP) and 1 WPW10448876 (SWITCH-WL) and 1 W11044559 (HOSE)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Sugar Land, TX 77479
roosevelt
Job Details: 03/24/2023
replaced all parts and all function ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Houston, TX 77043
Louis R
Job Details: 03/24/2023
Bad lid lock; ordrng 1 W11394572 (Lid lock) and 2 W11545554 (Bezel)s and 2 W11457841 (Strike)s
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS1
Near Houston, TX 77055
Louis R
Job Details: 03/24/2023
Replaced bad grid & valve
We serviced a
JENN-AIR RANGE
Model JDRP548HL00
Near Conroe, TX 77384
james
Job Details: 03/24/2023
Checked unit and replaced shorted control boards. Ran test cycle and unit checks ok.use authorization # j165t50dpl1
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS1
Near Santa Fe, TX 77517
miguel
Job Details: 03/24/2023
checekd over unit. found leaking from pump motor. instaled new pump motor. unit working as designed.
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Humble, TX 77346
leonard
Job Details: 03/24/2023
assisted Donnie
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77071
derrick
Job Details: 03/24/2023
Removed objects that was stuck in tub and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77036
derrick
Job Details: 03/24/2023
Order stainless freezer door; ordrng 1 LW10913113 (Door)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS00
Near Sugar Land, TX 77478
derrick
Job Details: 03/24/2023
Replaced lip and drier and checked operation of unit ok; used 1 W11109499 (Drier) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSO48QTX02
Near Bellaire, TX 77401
derrick
Job Details: 03/24/2023
Order door and set up 2 man with RO; ordrng 1 LW10193491 (Door)
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Houston, TX 77083
raul
Job Details: 03/24/2023
Will need Gearcase customer will think about it and let us know if to continue with repairs or not.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Richmond, TX 77406
raul
Job Details: 03/24/2023
Line is clog at sink air gap. Customer will call builder.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Richmond, TX 77406
raul
Job Details: 03/24/2023
Replaced tub
We serviced a
KITCHENAID OVEN
Model KODE500ESS03
Near Katy, TX 77494
raul
Job Details: 03/24/2023
Replaced bottom bake element and probe sensor
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS
Near Brookshire, TX 77423
martin
Job Details: 03/24/2023
Found diode had failedQuoted customer for part n labor he approved Replaced with stock ; used 1 W11256462 (Diode) from stock
We serviced a
JENNAIR OVEN
Model JJW2830LL00
Near Fulshear, TX 77441
martin
Job Details: 03/24/2023
Replaced parts list Tested and working properly now ; used 2 W11448962 (Appliance manager) from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Fulshear, TX 77441
martin
Job Details: 03/24/2023
Ongoing issue Called tech support to document SR# 7736028585SP W11525530 Will reorder parts But customer will need to have builder/electrical breaker replaced with non GFCI ; ordrng 1 279827 (Motor) and 1 279838 (Heater) and 1 W10857612 (Timer) and 1 WPW10420741 (PTS switch) and 1 WPW10237959 (Door switch)
We serviced a
JENN-AIR COOKTOP
Model JED3536GB01
Near Richmond, TX 77406
martin
Job Details: 03/24/2023
Needs black glass top ; ordrng 1 W11476214 (Black Glass top)
We serviced a
KITCHEN AID WINE CELLAR
Model KUWS24RSBS14
Near Spring, TX 77379
Gary L
Job Details: 03/24/2023
Found torn door gasket and display not showing properly. Removed and replaced door gasket and user interface
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Magnolia, TX 77354
kayla
Job Details: 03/24/2023
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near The Woodlands, TX 77354
kayla
Job Details: 03/24/2023
Repaired purple wires from pinched on back panel. Ran tests. All operations are correct. Customer to monitor unit.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC3
Near Houston, TX 77006
ben
Job Details: 03/24/2023
two man with ds
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Houston, TX 77005
ben
Job Details: 03/24/2023
replaced the control board
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Bellaire, TX 77401
ben
Job Details: 03/24/2023
replaced frig thermister; used 1 w10384183 (thermister) from stock
We serviced a
WHIRLPOOL DRYER
Model WED9500TW1
Near Bellaire, TX 77401
ben
Job Details: 03/24/2023
"checked unit the unit needs a belt ,rollers and an idler pulley the customer declined the repair"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Richmond, TX 77406
martin
Job Details: 03/24/2023
Assisted RY with 2man job
We serviced a
KITCHENAID OVEN
Model KODE500ESS03
Near Katy, TX 77494
martin
Job Details: 03/24/2023
Assisted RY with 2 man job
We serviced a
WHIRLPOOL OVEN
Model wos51ec0hs20
Near Fresno, TX 77545
roosevelt
Job Details: 03/24/2023
cheked and all function worked and heated to temp.
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Missouri City, TX 77489
roosevelt
Job Details: 03/24/2023
replaced bad control
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW
Near Arcola, TX 77583
roosevelt
Job Details: 03/24/2023
checked and ajusted setting and and unit washed and no leaks
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Missouri City, TX 77459
roosevelt
Job Details: 03/24/2023
replaced gasket
We serviced a
KITCHENAID REFRIGERATOR
Model KSSP42QMS01
Near Missouri City, TX 77459
roosevelt
Job Details: 03/24/2023
checked and didnt hear any noise and customer wonted me to pull unit out so he just could look on the back side of unit advised cistomer there nothing on the back side.... if customer call=s back and wont unit pulled out it will need to be a 2m plus more charges
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Missouri City, TX 77459
roosevelt
Job Details: 03/24/2023
checked and all function worked and heated as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Montgomery, TX 77316
james
Job Details: 03/23/2023
Order parts reschedule with customer; ordrng 1 WPW10469574 (vent asm) and 1 WPW10195032 (deflector)
We serviced a
WHIRLPOOL OVEN
Model RBD305PVS02
Near Spring, TX 77388
Gary L
Job Details: 03/23/2023
Found outer door glass broken. Removed and replaced outer door glass. Checked operation
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Conroe, TX 77304
kayla
Job Details: 03/23/2023
Still not working. Ordering parts. Four wgt ; ordrng 1 W11525994 (ACU) and 1 W11556661 (Main harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77070
Gary L
Job Details: 03/23/2023
Assisted tech in repairing fridge
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Spring, TX 77381
Gary L
Job Details: 03/23/2023
Ordering parts ; ordrng 1 W11460908 (Console)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Spring, TX 77380
kayla
Job Details: 03/23/2023
Door locked and cannot unlock without breaking latch. Unit is stuck on pressure switch fault. Ordering part.; ordrng 1 W11556725 (ACU)
We serviced a
WHIRLPOOL WASHER
Model MVW7232HWO
Near Atascocita, TX 77346
donnie
Job Details: 03/23/2023
"Unit dead, need control board.; ordrng 2 W11457841 (Lid strike)s and 1 W11394572 (Latch) and 1 W11396717 (Pump) and 1 W11419171 (Board)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Spring, TX 77373
donnie
Job Details: 03/23/2023
Replaced range glass top. Operations are correct now
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Spring, TX 77381
kayla
Job Details: 03/23/2023
Customer is overloading/underloading. Unit has error code F0E5 for off balance. Put a load of six towels in the washer to explain to customer how to properly load and select cycles. Unit operations are correct. Could not duplicate issue. Customer to follow instructions.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Webster, TX 77598
Osiel
Job Details: 03/23/2023
Found drain pump unplugged Replugged drain pump unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Pattison, TX 77423
martin
Job Details: 03/23/2023
"Found incorrect voltage going into the machine Neutral connection hat 120 volts going into machineMotor comes on but then shuts offWill order motor,bulb,pulley,belt and wheel ; ordrng 1 WP694089 (Wheel) and 1 279827 (Motor) and 1 WP691366 (Pulley) and 1 341241 (Belt) and 2 WP22002263 (Bulb)s"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Magnolia, TX 77354
gary
Job Details: 03/23/2023
"Replaced faulty valve, customer advised on possible issues with voltage from home. Ordering replacement control ; ordrng 1 W11603811 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Tomball, TX 77375
gary
Job Details: 03/23/2023
"Ran diagnostics, all functions and temperatures checked ok at this time. Customer advised on monitoring"