We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Houston, TX 77069
dadrick
Job Details: 06/25/2024
Replace support and customer explained control not allowing to set time; ordrng 1 W11197501 (Control panel)
We serviced a
WHIRLPOOL DRYER
Model WET4027HW2
Near Tomball, TX 77377
gary
Job Details: 06/25/2024
"Ran diagnostics, adjusted issue with rollers. All functions checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77345
Miguel
Job Details: 06/25/2024
part to be order; ordrng 1 w11643701 (harness) and 1 w11399437 (d.pump)
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Houston, TX 77036
Jordan
Job Details: 06/25/2024
Closing out for trip and diagnostics.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS01
Near Houston, TX 77019
Louis R
Job Details: 06/25/2024
Cleaning.
We serviced a
WHIRLPOOL COOKTOP
Model KCGC506JSS00
Near Missouri City, TX 77459
Edwin
Job Details: 06/25/2024
Upon arrival I diagnosed unit. Readjusted lf rear burner flame. After adjustment flame normal. Unit is working as designed.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS05
Near Missouri City, TX 77459
Edwin
Job Details: 06/25/2024
Upon arrival I diagnosed unit. Rt rear burner cap not igniting. Readjusted burner cap to get good contact with Igniter. Unit working as designed.
We serviced a
WHIRLPOOL DRYER
Model Wed4950hw0
Near Houston, TX 77092
Gary L
Job Details: 06/25/2024
Found vent hose not connected properly. Reconnected vent hose and checked operation
We serviced a
WHIRLPOOL MICROWAVE
Model WMH3107HS10
Near Conroe, TX 77304
John
Job Details: 06/25/2024
checked unit out light bulb was loose in socket made unit right unit checked out
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Conroe, TX 77385
John
Job Details: 06/25/2024
close out per office
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77084
Jordan
Job Details: 06/25/2024
Part order for dryer with loud screeching noises in spin cycle.; ordrng 1 WPW10344192 (Pulley) and 1 661570V (Belt) and 4 WPW10314173 (Rollers)s
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Spring, TX 77379
Osiel
Job Details: 06/25/2024
"replacing gearcase, harness and stator ; ordrng 1 W10915700 (STATOR) and 1 W11449841 (GEARCASE) and 1 HARNS-WIRE (W11568984)"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Grangerland, TX 77302
John
Job Details: 06/25/2024
checked unit out l1 was loose on unit made unit right unit checked out
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Montgomery, TX 77316
gary
Job Details: 06/25/2024
"Ran diagnostics, corrected issue with main voltage and customer advised on interference with exhaust in home. Allowing moisture buildup"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near League City, TX 77573
chris
Job Details: 06/25/2024
Found faulty compressor and evaporator part order ; ordrng 1 W11566984 (Compressor) and 1 W11566897 (Evaporator) and 1 W11506635 (Process tube)
We serviced a
JENNAIR RANGE
Model JGRP548HL
Near Friendswood, TX 77546
chris
Job Details: 06/25/2024
"Found faulty manifold, user interface and control part order ; ordrng 1 W11355248 (User interface) and 1 W11355232 (Control) and 1 W11320025 (Manifold) and 1 W11320019 (Manifold center) and 1 W11320017 (Manifold right)"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Pearland, TX 77584
chris
Job Details: 06/25/2024
Found faulty controls and user interface part order ; ordrng 1 W11600355 (User interface) and 1 W11261167 (Upper oven control) and 1 W11261169 (Lower oven control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Sugar Land, TX 77498
derrick
Job Details: 06/25/2024
Unit exchanged by Whirlpool
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Cypress, TX 77429
Sarom
Job Details: 06/25/2024
Need to replace and need approve from customer W11485529 ice maker W11255718 valve total 399.69 balance; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ
Near Pinehurst, TX 77362
gary
Job Details: 06/25/2024
Documented ongoing issues with tech line SR-7739376123 per tech line unit is working as designed. Interference with delay in hot water from distance/water heater in home will continue to be an issue. Closing ticket
We serviced a
WHIRLPOOL OVEN COMBO
Model KODE500ESS20
Near Missouri City, TX 77459
roosevelt
Job Details: 06/25/2024
checked and connected loose wire on harness and all opperation ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Conroe, TX 77304
John
Job Details: 06/25/2024
part order; ordrng 1 w11613570 (pump)
We serviced a
WHIRLPOOL MICROWAVE
Model mh1170xss0
Near Pearland, TX 77584
chris
Job Details: 06/25/2024
Found faulty magnetron part order ; ordrng 1 W10754299 (Magnetron)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Missouri City, TX 77459
roosevelt
Job Details: 06/25/2024
Unit is cooling and fine There's nothing wrong with this refrigerator Customer Ice Maker off that was the problem they didn't turn it on ..... spoke with tech line robert sr# is 7739370640
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC25INBL00
Near Houston, TX 77345
Miguel
Job Details: 06/25/2024
"it was the water filter, show how to remove it out."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Houston, TX 77026
Gary L
Job Details: 06/25/2024
Found coupler to ice container frozen and not making contact with coupler on auger motor. Checked operation
We serviced a
KITCHENAID DISHWASHER
Model KUDE48FXSS5
Near Houston, TX 77006
Damarcus
Job Details: 06/24/2024
Order part and reschedule ; ordrng 1 WPW10455261 (Pump motor)
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Alvin, TX 77511
chris
Job Details: 06/24/2024
Replaced faulty control. Unit is now working as intended no issues at this time
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Pearland, TX 77581
chris
Job Details: 06/24/2024
Found improper flame pattern. Flame tube only lights one side. Part order ; ordrng 1 W11220387 (Flame tube) and 1 W11590294 (Igniter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Houston, TX 77062
chris
Job Details: 06/24/2024
Replaced faulty mullion heater. Unit is now working as intended no issues at this time
We serviced a
KITCHENAID RANGE
Model KOSE500ESS20
Near League City, TX 77573
donnie
Job Details: 06/24/2024
"Replaced ui assembly, operations are correct now"
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS00
Near Houston, TX 77005
Louis R
Job Details: 06/24/2024
RS customer will have unit uninstalled and moved to garage. ; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Conroe, TX 77384
John
Job Details: 06/24/2024
checked unit out took unit apart from air gap unit drained great cust to check air gap
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Conroe, TX 77384
John
Job Details: 06/24/2024
checked unit out unit ifested with roaches called tpss unit voied ref 7739357461
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Magnolia, TX 77355
Joshua
Job Details: 06/24/2024
"Ran diagnostic, ordering replacement manifold, reported issues with techline and safety. Proceeding with repair. ; ordrng 1 W11347745 (Manifold)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QTS03
Near Houston, TX 77019
Damarcus
Job Details: 06/24/2024
"Found main control kit need replacing, replace same unit refrigerator running OK Ill test it OK"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Houston, TX 77009
Damarcus
Job Details: 06/24/2024
Found dryer working as design had to reset breaker
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Houston, TX 77043
Gary L
Job Details: 06/24/2024
Found switch to ice maker in between in and off. Pushed switch off and back on. Cycled ice maker. Unit is fine
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MW0
Near Houston, TX 77091
Gary L
Job Details: 06/24/2024
Ordering parts ; ordrng 1 W11590058 (Tubing) and 1 W11590059 (Tubing)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Richmond, TX 77407
raul
Job Details: 06/24/2024
Upon arrival I pushed start and unit had power. I noticed it was set to 4 hour delay. I then removed that and ran diagnostic cycle. Unit is working as designed. Customer was surprised it powered on. I explained about the delay feature.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ
Near Magnolia, TX 77355
Joshua
Job Details: 06/24/2024
"Replaced both control and spark module, all unit functions now checked ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Dayton, TX 77535
ricky
Job Details: 06/24/2024
found unit working to specs
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Richmond, TX 77406
martin
Job Details: 06/24/2024
"Replaced magnetron,transformer,diode,capacitor and thermostat"
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Houston, TX 77084
Luis
Job Details: 06/24/2024
Mr cancel because Best Buy did the repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Hockley, TX 77447
gary
Job Details: 06/24/2024
"Ran diagnostics, adjusted temperatures and advice costumer about unit functions. Will monitor."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ5
Near Magnolia, TX 77355
gary
Job Details: 06/24/2024
Ran diagnostics and replaced faulty control board. All functions checked okay
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Katy, TX 77494
raul
Job Details: 06/24/2024
Assisted MY
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Katy, TX 77450
Luis
Job Details: 06/24/2024
I replaced the modules and checked ok
We serviced a
JENNAIR FREEZER
Model JBZFL30IGX00
Near Katy, TX 77494
Luis
Job Details: 06/24/2024
I replaced the Icemaker and checked ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Conroe, TX 77301
John
Job Details: 06/24/2024
changed out im unit checked out
We serviced a
KITCHENAID ICE MAKER
Model n/a
Near Houston, TX 77005
Louis R
Job Details: 06/24/2024
Replaced bad valve & cleaned unit; used 1 W10897719 (Valve) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Houston, TX 77005
Louis R
Job Details: 06/24/2024
Replaced bad housing.
We serviced a
JENNAIR ICE MACHINE
Model JUIFX15HX00
Near Houston, TX 77098
Louis R
Job Details: 06/24/2024
Found bad drain pump.; ordrng 1 1901A (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Houston, TX 77004
Louis R
Job Details: 06/24/2024
Replaced evap & harness
We serviced a
AMANA RANGE
Model ACR4303MFB5
Near Conroe, TX 77302
John
Job Details: 06/24/2024
part order; ordrng 1 w11356794 (control)
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Conroe, TX 77306
John
Job Details: 06/24/2024
part order; ordrng 1 W10823727 (elmnt-surf) and 1 WPW10434452 (switch-inf)
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Conroe, TX 77301
james
Job Details: 06/24/2024
Order parts reschedule with customer; ordrng 1 W11627517 (CNTRL-ELEC) and 1 w11614635 (FILTER) and 1 W11627516 (CNTRL-ELEC)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Conroe, TX 77385
John
Job Details: 06/24/2024
checked unit out unit needs new gear case cust looking at new unit not cost efective
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Houston, TX 77084
Jordan
Job Details: 06/24/2024
Part order due to basket unable to separate from tub.; ordrng 1 W11219115 (Tub) and 1 W10909670 (Spinner)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Houston, TX 77079
Jordan
Job Details: 06/24/2024
Part order for unit turning off as soon as MW enters cycle.; ordrng 1 W11552018 (Control) and 1 W11441128 (Blower) and 2 W11551558 (Interlock)s
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Houston, TX 77077
Jordan
Job Details: 06/24/2024
Reinstalled stator and Rotar with loose screw properly. Unit running correctly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Houston, TX 77099
Jordan
Job Details: 06/24/2024
Part order for ice container unable to turn the auger motor coupling.; ordrng 1 WPW10558423 (Ice container) and 1 W11671282 (Motor) and 1 WPW10169511 (Coupler)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Houston, TX 77079
jerrell
Job Details: 06/24/2024
Tech assist for JL; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Houston, TX 77084
jerrell
Job Details: 06/24/2024
Tech assist for JL; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF588FIHZ
Near Houston, TX 77099
Jordan
Job Details: 06/24/2024
Ordering diffuser for unit freezing food in all sections of refrigerator side.; ordrng 1 W11236851 (Diffuser)
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Houston, TX 77079
jerrell
Job Details: 06/24/2024
Installed control panel ran test all operations normal.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS1
Near Houston, TX 77042
jerrell
Job Details: 06/24/2024
Customer canceled at the door unit is working properly per Mrs.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Houston, TX 77031
Jordan
Job Details: 06/24/2024
Part order for unit not heating properly. Heating element (W11537778).; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ17
Near Spring, TX 77379
Osiel
Job Details: 06/24/2024
tested water flow/pressure to dispenser and icemaker - water is flowing properly. Ran a harvest test on icemaker and it's calling for water as normal. Advise to replaced filter. Unit is working as normal
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Spring, TX 77386
Osiel
Job Details: 06/24/2024
"Upon arrival unit has water line turned off, when opening up water line a sound of air pressure and being released was present but afterwards I ran a diagnostic test twice no sound present while water is being fed into unit working as normal"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS0
Near Houston, TX 77063
jerrell
Job Details: 06/24/2024
"Need to order drain pump also filte; ordrng 1 F2WC9I1 (Filter), used 1 1901a (Drain pump) from stock"
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Conroe, TX 77385
John
Job Details: 06/24/2024
changed out controls unit checked out
We serviced a
WHIRLPOOL DISHWASHER
Model JDPSS244LL1
Near Fulshear, TX 77441
martin
Job Details: 06/24/2024
Replaced control board and console
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Katy, TX 77494
Luis
Job Details: 06/24/2024
"I replaced the pump and motor, checked ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Katy, TX 77493
Luis
Job Details: 06/24/2024
Checked unit and upper spray arm is broken ; ordrng 1 W10498900 (Arm spray)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Katy, TX 77493
Luis
Job Details: 06/24/2024
I replaced the defective gasket and checked ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Katy, TX 77493
Luis
Job Details: 06/24/2024
"The capacitor was not working, I replaced it and checked ok; used 1 W11395618 (Capacitor) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA
Near Houston, TX 77082
raul
Job Details: 06/24/2024
"Will need drain pump, pump and motor, door seals, soap dispenser.; ordrng 1 W10914557 (Drain pump) and 1 W10861526 (Pump and motor) and 1 W11032769 (Dispenser) and 1 W11177741 (Seal)"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, TX 77494
raul
Job Details: 06/24/2024
Assisted MY
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near Spring, TX 77386
Miguel
Job Details: 06/24/2024
2 control board been replaced.
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Conroe, TX 77385
james
Job Details: 06/24/2024
Assisted tech JP
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS4
Near Richmond, TX 77469
Russell
Job Details: 06/24/2024
"replaced terminal block, screw, connector, and nut. unit tested ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5SHDXVQ02
Near Rosenberg, TX 77469
Russell
Job Details: 06/24/2024
"replaced harness, motor, and gaskets. unit tested ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HES03
Near Cypress, TX 77429
Sarom
Job Details: 06/24/2024
Defrost the ice maker water tube
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cypress, TX 77429
Sarom
Job Details: 06/24/2024
"Tech. arrived, wrong address. Need to reschedule and correct the address. ; saved tckt"
We serviced a
JENN-AIR REFRIGERATOR
Model JBSFS48NMX
Near Cypress, TX 77429
Sarom
Job Details: 06/24/2024
"Aligned the freon line , tested ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Cypress, TX 77429
Sarom
Job Details: 06/24/2024
Need additional part W11082608; ordrng 1 W11082608 (lid assembly)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Houston, TX 77061
Derrick
Job Details: 06/24/2024
Check unit and noticed that the icemaker is working as designed on arrival. Technician did no repairs because of this issue. Customer wasnt formed since the unit is working. Theres nothing we could do because operations are working as designed no parts were needed for this call.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Houston, TX 77048
Derrick
Job Details: 06/24/2024
Check unit unit to find customer has a issue with a capacitor technician presented estimate and she is undecided
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Houston, TX 77074
derrick
Job Details: 06/24/2024
Replaced door catch and checked operation ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Tomball, TX 77375
Joshua
Job Details: 06/24/2024
"Replaced faulty dispenser assembly, all functions checked ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Spring, TX 77382
Joshua
Job Details: 06/24/2024
"Ran diagnostic, ordering replacement evap and compressor. And replacement control. ; ordrng 1 W11582579 (Compressor) and 1 W11504415 (8.5/8 NR MS 00) and 1 W11504431 (7/5 NR MS 00) and 1 W11506619 (8 NK MS 00) and 1 W11506635 (Charge tube) and 1 WPLW11562258 (Evaporator) and 1 W11504419 ((8/7 NR AL 00)) and 1 W11504449 (4/2 NR AL 00) and 1 W11666427 (Control-elec)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Spring, TX 77382
Joshua
Job Details: 06/24/2024
"Ran diagnostic, cleared error codes, and reset controls. Cleared debri obstructing drain pump. All functions now checked ok."
We serviced a
WHIRLPOOL FREEZER
Model JBZFL18IGX10
Near Magnolia, TX 77354
Joshua
Job Details: 06/24/2024
Ran diagnostic with techline SR-7739359492. Adjusted defrost cycle to timer. Customer to monitor changes.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MSS
Near Magnolia, TX 77355
Joshua
Job Details: 06/24/2024
"Replaced faulty icemaker, all unit functions checked ok, customer to monitor ice production."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Dayton, TX 77535
ricky
Job Details: 06/24/2024
found and replaced shorted parts
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Crosby, TX 77532
ricky
Job Details: 06/24/2024
needs spreader; ordrng 1 w11348511
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS
Near Pattison, TX 77423
martin
Job Details: 06/24/2024
Replaced lamp holder
We serviced a
MAYTAG DRYER
Model MED6230RHW1
Near Brookshire, TX 77423
martin
Job Details: 06/24/2024
Ran diagnostics and found error code F3E2 moisture sensor shorted Further inspection found that vent duct is very clogged. Not allowing for proper airflow to vent out and therefore creating the need to run cycle several times and shorting out the sensor. NOTE: have advised customer several times to have duct cleaned and to make it part of a routine maintenance of machine. Customer just kept saying she has been using dryers all her life and that she cleans lint filter. I tried to make customer understand that she also has to clean ducts and exterior of ductwork to ensure no blockage is keeping it from properly drying Will order moisture sensor and harness Uploaded picture of problem area and even show MR of location Customer has to do their part to maintain unit working at optimal performance ; ordrng 1 WP3387223 (Moisture sensor) and 1 WPW10298258 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Houston, TX 77044
Miguel
Job Details: 06/24/2024
"part to be order,, evaporator fan motor need to be replaced...; ordrng 1 w11578090 (freezer fan motor) and 1 W11224256 (cntrl-elec)"