We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near The Woodlands, TX 77375
gary
Job Details: 06/26/2023
"Replaced faulty latch assembly, will also need control, capacitor and pump; ordrng 1 W11621183 (Control) and 1 W11395618 (Capacitor) and 1 W11399437 (Pump)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Galveston, TX 77554
Osiel
Job Details: 06/26/2023
Found broken wheels part order no return date ; ordrng 4 W10195416V (Wheel)s
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ06
Near Richmond, TX 77406
raul
Job Details: 06/26/2023
"Replaced Ui, display and control board"
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Magnolia, TX 77354
gary
Job Details: 06/26/2023
"Ran diagnostics, adjusted loose water lines and customer advised on functions. Checked ok at this time"
We serviced a
KITCHEN AID DISHWASHER
Model KDTM404KPS0
Near Pinehurst, TX 77362
gary
Job Details: 06/26/2023
"Ran diagnostics, removed screw from in tub not from unit possibly from installation. Unit working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Montgomery, TX 77316
james
Job Details: 06/26/2023
Order part reschedule with customer; ordrng 1 W11546935 (ICEMAKER)
We serviced a
WHIRLPOOL DRYER
Model MED6230HW2
Near Montgomery, TX 77316
james
Job Details: 06/26/2023
Order parts reschedule with customer2wgt; ordrng 1 W11549461 (MOTOR-DRVE) and 1 WP697772 (blower wheel)
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Montgomery, TX 77316
james
Job Details: 06/26/2023
Checked unit and replaced open thermal cutoff. Ran test cycle and unit checks ok and is cycling heat.; used 1 279816 (CUTOFF) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Montgomery, TX 77316
james
Job Details: 06/26/2023
Checked unit and replaced leaky dispenser and tub ring per Service pointer. Ran auto test cycle and unit checks ok.
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DP00
Near Tomball, TX 77375
donnie
Job Details: 06/26/2023
Helped KD repair microwave
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Galveston, TX 77550
Osiel
Job Details: 06/26/2023
Found faulty panel part order no return date ; ordrng 1 W11378949 (Control panel)
We serviced a
MAYTAG WASHER
Model MVW6230HC3
Near Webster, TX 77598
Osiel
Job Details: 06/26/2023
Replaced controls unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Webster, TX 77598
Osiel
Job Details: 06/26/2023
Found faulty board replaced board unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Spring, TX 77382
donnie
Job Details: 06/26/2023
Helped KD repair microwave
We serviced a
KITCHEN AID REFRIGERATOR
Model XXXX
Near League City, TX 77573
Osiel
Job Details: 06/26/2023
Found unit not reciving voltage to main inlet valve verified 120 coming from board but not reciving 120 from cabby unit non repairable uninstalled boards unit is working but vakge unable to operate
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near League City, TX 77573
Osiel
Job Details: 06/26/2023
Found faulty pump replaced pump unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE254ESS2
Near Magnolia, TX 77355
gary
Job Details: 06/26/2023
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Magnolia, TX 77354
gary
Job Details: 06/26/2023
"Ran diagnostics, adjusted settings. Customer advised on unit functions and replaced faulty LED module in freezer. All functions checked ok at this time ; used 1 W10695459 (Module) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Hockley, TX 77447
gary
Job Details: 06/26/2023
"Ran diagnostics, adjusted settings and customer advised on functions. Unit working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Hockley, TX 77447
gary
Job Details: 06/26/2023
Replaced complete Icemaker assembly in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Jersey Village, TX 77040
Louis R
Job Details: 06/26/2023
Replaced bad vent and seal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM01
Near Houston, TX 77019
Louis R
Job Details: 06/26/2023
Replaced bad ice maker & filter
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Houston, TX 77345
leonard
Job Details: 06/26/2023
assisted MA
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Dayton, TX 77535
ricky
Job Details: 06/26/2023
found and replaced worn parts
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Dayton, TX 77535
ricky
Job Details: 06/26/2023
found and replaced worn parts
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXY07
Near Deer Park, TX 77536
ricky
Job Details: 06/26/2023
found and replaced faulty tube
We serviced a
MAYTAG DRYER
Model MGD5630HC3
Near Spring, TX 77379
Gary L
Job Details: 06/26/2023
Found bad start switch to motor. Removed and replaced motor Checked operation
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Bacliff, TX 77518
anthony
Job Details: 06/26/2023
Tested dryer and could not run full test because main breaker keeps tripping customer will need an electrician to correct power so we can test dryer
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSO42FTX18
Near Houston, TX 77025
levis
Job Details: 06/26/2023
"checked unit. Unit is running and cooling, could not recreate stated issue at this time."
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM00
Near Houston, TX 77046
levis
Job Details: 06/26/2023
"Checked ice bin, removed excess ice from track"
We serviced a
WHIRLPOOL REFIGERATOR
Model GS6NBEXRS02
Near Houston, TX 77002
levis
Job Details: 06/26/2023
checked unit. Unit requires sealed system replacement. Customer declined repairs.
We serviced a
WHIRLPOOL REFIGERATOR
Model KRFC604FSS01
Near Katy, TX 77494
martin
Job Details: 06/26/2023
Called customer to advise that it would take further troubleshooting Sent her new quoteUploaded picture of quote for documentation Customer tried calling WP for code but was not successful Customer texted me to notify me that they have decided to Not pursue further repairs. As they are selling Home and will just notify buyers of ongoing issue
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Fulshear, TX 77042
martin
Job Details: 06/26/2023
Replaced parts list
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near Fulshear, TX 77441
martin
Job Details: 06/26/2023
Replaced parts list Tested and working properly now
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS
Near Richmond, TX 77407
martin
Job Details: 06/26/2023
Replaced control board Tested and working properly now
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Bacliff, TX 77518
anthony
Job Details: 06/26/2023
Needs parts; ordrng 1 WPW10556708 (Control) and 1 WPW10181986 (Sensor)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS5
Near Hockley, TX 77447
gary
Job Details: 06/26/2023
"Ran diagnostics, adjusted issue with loose connector. All functions checked ok at this time"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Spring, TX 77373
donnie
Job Details: 06/26/2023
"Replaced door switches on microwave ; used 1 W11551761 (Cam assy), and 1 W11551558 (Cam assy) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Houston, TX 77044
donnie
Job Details: 06/26/2023
Need ui and board; ordrng 1 W11120155 (Board) and 1 W11162732 (Ui)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Humble, TX 77338
leonard
Job Details: 06/26/2023
replaced shorted motor capacitor and ran test cycle. test ok; used 1 W11428524 (CAPACITOR) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Texas City, TX 77591
anthony
Job Details: 06/26/2023
Fixed loose connection on heater assembly and also adjusted right side retainer to allow door to close properly all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Houston, TX 77080
Louis R
Job Details: 06/26/2023
Fixed leaking connection
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Houston, TX 77080
Louis R
Job Details: 06/26/2023
Fixed seal
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Houston, TX 77009
Louis R
Job Details: 06/26/2023
Fixed off track drawer
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Spring, TX 77386
Gary L
Job Details: 06/26/2023
Ordered parts ; ordrng 1 W11165546 (Valve)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Tomball, TX 77377
gary
Job Details: 06/26/2023
"Original part was misdiagnosed, ordering replacement control assembly ; ordrng 1 W11126814 (Control)"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Bacliff, TX 77518
anthony
Job Details: 06/26/2023
Tested unit and breaker at home is having issues customer calling electrician to correct power issue
We serviced a
WHIRLPOOL FREEZER
Model krmf706ess01
Near Humble, TX 77346
donnie
Job Details: 06/26/2023
"Replaced led board per tech line, lights were changed already, lights still dont work. Called tech line no repair ref #7736536843. Removed new board to return."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Humble, TX 77338
leonard
Job Details: 06/26/2023
"replaced shorted control board and control panel and wiring harness and replaced broken lid latch and lid strike and checked operations. ck ok; used 1 W11457841 (STRIKE), and 1 W11394572 (LATCH) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Magnolia, TX 77354
kayla
Job Details: 06/26/2023
Replaced parts. Ran tests. All operations are correct. Customer approved.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Houston, TX 77004
Louis R
Job Details: 06/26/2023
Order parts; ordrng 1 W11592010 (Compressor) and 1 W11548259 (Condenser) and 2 W11109499 (Drier)s
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Porter, TX 77365
leonard
Job Details: 06/26/2023
re-installed loose rt. rear leveling leg and re-leveled unit and checked operations. ck ok
We serviced a
WHIRLPOOL STOVETOP
Model WFG505M0BS3
Near Shenandoah, TX 77384
james
Job Details: 06/26/2023
Order part reschedule with customer; ordrng 1 W11176454 (igntr-oven)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ0
Near Conroe, TX 77384
james
Job Details: 06/26/2023
Checked unit for leaks and none detected. Advised customer when unit cycles they will smell gas and also advised how the ignition of the bake/broil burner operates. Unit checks ok. Documented with Kent at Whirlpool Safety and issued SR# 7736704779use authorization # w17k4q0wl1
We serviced a
WHIRLPOOL LAUNDRY
Model WTW5057LW0
Near Texas City, TX 77590
anthony
Job Details: 06/26/2023
Needs parts; ordrng 1 W11643701 (Harness) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11481722 (Actuator)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS08
Near Texas City, TX 77591
anthony
Job Details: 06/26/2023
Needs parts; ordrng 1 WMH31017HS08 (Touchpad)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near League City, TX 77573
anthony
Job Details: 06/26/2023
Needs parts; ordrng 1 WP691366 (Need idler) and 2 WP691366 (Roller)s and 2 WPW10359270 (Shaft)s
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near League City, TX 77573
anthony
Job Details: 06/26/2023
Customer to defrost unit and and call back if issue returns
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Houston, TX 77080
Louis R
Job Details: 06/26/2023
Checked unit found customer has venting issue. Customer will get with builder
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Houston, TX 77039
Gary L
Job Details: 06/26/2023
Ordering parts ; ordrng 1 W11130362 (Suspension) and 1 W11550891 (Agitator) and 1 W10752719 (Basket) and 1 W11454734 (Gearcase)
We serviced a
KITCHEN AID REFRIGERATOR
Model KUDF204ESB00
Near Porter, TX 77365
leonard
Job Details: 06/26/2023
"2man 2wgt with Donnie gave estimate for repair and customer will call back if wants repaired. do not order parts yet.; ordrng 1 WPW10788697 (cntrl-elec) and 1 W10854409 (motor-evap) and 1 W10789534 (harns-wire) and 1 W11573590 (defrost thermister) and 1 W10281315 (bimetl-def), rqstng P&A on 1 EDR6D1 (filter)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Spring, TX 77373
donnie
Job Details: 06/26/2023
"Replaced control board and heater, operations are correct now"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77044
donnie
Job Details: 06/26/2023
"Different issue, drain pump works correctly, unit has water coming into dishwasher from water softener under sink, they tied the softener drain line into the dishwasher drain line. Customer is calling that company to redo there drain"
We serviced a
WHIRLPOOL FREEZER
Model WRV986FDEM01
Near Spring, TX 77381
Gary L
Job Details: 06/26/2023
Found unit leaking air in freezer. Adjusted freezer door gasket and checked operation
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HPA01
Near Houston, TX 77057
jerrell
Job Details: 06/26/2023
Verified that the ice machine is receiving water that is 120 degrees . The customer will need to call a licensed plumber to connect to a cold water supply. ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Tomball, TX 77375
gary
Job Details: 06/26/2023
"Replaced main dispenser motor, bracket and coupling in unit. All functions checked ok at this time"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ0
Near The Woodlands, TX 77375
gary
Job Details: 06/26/2023
"Ran diagnostics, ordering replacement control and spark module ; ordrng 1 W11162730 (Spk module) and 1 W11548757 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS00
Near Friendswood, TX 77546
chris
Job Details: 06/26/2023
Found faulty ice maker part order ; ordrng 1 W11126009 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Pearland, TX 77584
chris
Job Details: 06/26/2023
Found clogged drain line causing unit to put water into the freezer section. Unclogged drain. Customer to defrost unit to fix issue further
We serviced a
KITCHENAID KITCHEN
Model KOSE500ESS
Near Friendswood, TX 77546
chris
Job Details: 06/26/2023
Found faulty thermal fuse part order ; ordrng 1 WPW10545255 (Thermal fuse)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Houston, TX 77084
jerrell
Job Details: 06/26/2023
Installed control all test normal.
We serviced a
WHIRLPOOL OVEN
Model WOD93EC0AB05
Near Houston, TX 77024
levis
Job Details: 06/26/2023
replaced shorted fuse and tod
We serviced a
WHIRLPOOL OVEN
Model WFE5150JB1
Near Houston, TX 77090
Gary L
Job Details: 06/26/2023
Found unit working at present time. Checked operation and function
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, TX 77406
raul
Job Details: 06/26/2023
"Replaced heater, connector, and thermistor."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Houston, TX 77016
Gary L
Job Details: 06/26/2023
Found water off under sink. Customer claims no one turned off water. Turned water on and checked operation. Ran diagnostic test and unit is working fine.
We serviced a
WHIRLPOOL1299] RANGE
Model WFE515SOJS3
Near Houston, TX 77009
Louis R
Job Details: 06/26/2023
Found install issue. Door does not close due to counter
We serviced a
WHIRLPOOL FREEZER
Model WRS315SDHM08
Near Houston, TX 77080
Louis R
Job Details: 06/26/2023
Found bad heater. SR# 7736711139
We serviced a
WHIRLPOOL VENTHOODS
Model WVU37UC0FS0
Near Houston, TX 77080
Louis R
Job Details: 06/26/2023
New part damaged. Reorder parts; ordrng 1 W11100651 (Fan motor)
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Katy, TX 77449
martin
Job Details: 06/26/2023
Replaced control
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, TX 77494
martin
Job Details: 06/26/2023
"Needs motor, wheel.housing and sound pad; ordrng 1 W11234001 (Motor) and 1 W11113654 (Sound pad) and 1 WPW10211911 (Housing) and 1 W11327190 (Wheel)"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, TX 77494
martin
Job Details: 06/26/2023
"Needs sound pad,motor,wheel,housing; ordrng 3 W11113654 (Sound pad)s and 1 W11327190 (Wheel) and 1 WPW10211911 (Housing) and 1 W11234001 (Motor)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Dayton, TX 77535
ricky
Job Details: 06/26/2023
need cnts; ordrng 1 w11491433 and 1 w11545513 and 1 w11385821 and 1 w11295686
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Katy, TX 77493
martin
Job Details: 06/23/2023
Inspected and found exterior vent shut closeNotified maintenance and they will correct
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS48E22L00
Near Pinehurst, TX 77362
gary
Job Details: 06/23/2023
"Ran diagnostics, found freezer door warped. Ordering replacement ; ordrng 1 W11633128 (Door)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Houston, TX 77042
jerrell
Job Details: 06/23/2023
Need to order; ordrng 1 W11466513 (Door) and 1 W10849511 (DOR-FIP) and 2 W10917313 (GASKET-DOR)s and 1 W10849519 (Door) and 1 W11585972 (GASKET-DOR)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Spring, TX 77380
donnie
Job Details: 06/23/2023
Helped KD repair refrigerator
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Tomball, TX 77375
gary
Job Details: 06/23/2023
Closing ticket
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Humble, TX 77346
donnie
Job Details: 06/23/2023
"Different issue, unit is not being repaired"
We serviced a
WHIRLPOOL WASHER
Model WTW8120HC0
Near Rosharon, TX 77583
derrick
Job Details: 06/23/2023
Repaired blocked float switch and checked operation of unit ok
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Rosharon, TX 77583
derrick
Job Details: 06/23/2023
Cleared blocked blower and checked operation of unit ok
We serviced a
WHIRLPOOL DRYER
Model MGDB835DW4
Near Houston, TX 77080
Louis R
Job Details: 06/23/2023
Unit being replaced.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Katy, TX 77493
martin
Job Details: 06/23/2023
Freezer back panel frozenWill order defrost components ; ordrng 1 W11566851 (Control board) and 1 W11650660 (Heater)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Humble, TX 77346
leonard
Job Details: 06/23/2023
rebooted control board and checked all operations. ck ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Humble, TX 77346
leonard
Job Details: 06/23/2023
"reseated air damper and replaced broken bulb and holder and checked all operations. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL RANGE
Model n/a
Near Rosharon, TX 77583
derrick
Job Details: 06/23/2023
Cancel until consumer can call in with model and serial
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Porter, TX 77365
leonard
Job Details: 06/23/2023
all operations are working properly now and customer will call back if happens again.
We serviced a
WHIRLPOOL OVEN
Model WFC150M0JW0
Near Spring, TX 77380
kayla
Job Details: 06/23/2023
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS05
Near Tomball, TX 77375
kayla
Job Details: 06/23/2023
All valves are crooked from manifold. Ordering parts needed. Three wgt. Two tech with DO.; ordrng 1 W10594394 (Manifold asy)
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near Houston, TX 77055
Louis R
Job Details: 06/23/2023
Found bad sensor and broken glass; ordrng 1 W11295339 (Upper door glass) and 1 W11449303 (UI) and 1 W11448962 (Control) and 1 W11290976 (Probe sensor) and 1 Wp4449751 (TOD SENSOR)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Rosharon, TX 77583
derrick
Job Details: 06/23/2023
Repaired loose blower motor connection and checked operation ok