We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Richmond, TX 77406
raul
Job Details: 11/16/2023
Will need ice maker. I gave customer a quote and he will think about it.
We serviced a
WHIRLPOOL OVEN
Model WFE505W0HB2
Near Hockley, TX 77447
gary
Job Details: 11/16/2023
"Ran diagnostics, replaced main control assembly in unit. All functions checked ok at this time"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Spring, TX 77381
kayla
Job Details: 11/16/2023
Unit not pumping out water. Replaced outer drain pump. Ran ops. All operations are correct now.Per user care guide last page unit has three year warranty.; ordrng 1 1901a (Outer drain Pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Humble, TX 77339
leonard
Job Details: 11/16/2023
replaced leaky rc evaporator and compressor and replaced filter drier and installed sound mastic on capillary tube and recharged system. ck ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Humble, TX 77339
kayla
Job Details: 11/16/2023
Helped LV repair sealed system. Checked for leaks. All operations are correct now. Customer to monitor unit 48hrs+..Dual evaporator calls for double labor.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Conroe, TX 77301
james
Job Details: 11/16/2023
Checke dunit and replaced weak capacitor. Ran auto test cycle and unit checks ok.; used 1 W11395618 (CAPACITOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Houston, TX 77004
Louis R
Job Details: 11/16/2023
2nd man. MS ran call alone
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Houston, TX 77093
Gary L
Job Details: 11/16/2023
Ordering parts-unit is still outside. ; ordrng 1 W11210463 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Houston, TX 77093
Gary L
Job Details: 11/16/2023
Ordering parts ; ordrng 1 Wpw10671905 (Dispenser)
We serviced a
JENNAIR RANGE
Model JDRP548HL
Near Houston, TX 77007
Louis R
Job Details: 11/16/2023
"Replaced power board, expansion board, UI and meat probe jack. Unit still presenting error code. Spoke to multiple Techline agents. Last agent recommended replacing both blower fans and main harness. ; ordrng 2 W11248652 (Blower)s and 1 W11492266 (UI (left)) and 1 W11317789 (Harness (18)) and 1 W11317790 (Harness (30))"
We serviced a
WHIRLPOOL DRYER
Model WET407HW9
Near Houston, TX 77007
Louis R
Job Details: 11/16/2023
Replaced broken wheel & motor
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDE02
Near Houston, TX 77018
Louis R
Job Details: 11/16/2023
"Replaced cover, pan and insulation ; ordrng 1 W10636487 (Cover)"
We serviced a
WHIRLPOOL RANGE
Model MGR5875QDW
Near Richmond, TX 77406
raul
Job Details: 11/16/2023
Will need control but customer will think about buying a new one.
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Richmond, TX 77406
raul
Job Details: 11/16/2023
Will need hinges ; ordrng 2 W11551301 (Hinges)s
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ1
Near Hockley, TX 77447
gary
Job Details: 11/16/2023
"Ran diagnostics, corrected leveling in unit. All functions checked ok at this time"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS5
Near Hockley, TX 77447
gary
Job Details: 11/16/2023
"Ran diagnostics, ordering replacement glides for bottom drawer; ordrng 2 W10807828 (Glide)s"
We serviced a
JENNAIR FREEZER
Model JBZFL30IGX00
Near Galveston, TX 77554
donnie
Job Details: 11/16/2023
"Replaced inoperative icemaker, operations are correct now"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Mont Belvieu, TX 77523
ricky
Job Details: 11/16/2023
"found noise coming from cycle defrost, unit ok"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Baytown, TX 77521
ricky
Job Details: 11/16/2023
found and replaced shorted parts
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near La Porte, TX 77571
ricky
Job Details: 11/16/2023
"needs im and mtr, est pending, pic taken"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HC
Near Deer Park, TX 77536
ricky
Job Details: 11/16/2023
found and replaced shorted parts
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Pasadena, TX 77506
ricky
Job Details: 11/16/2023
need door; ordrng 1 w10913113
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Pasadena, TX 77506
ricky
Job Details: 11/16/2023
"elderly having problem using cnt, unit ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Houston, TX 77075
ricky
Job Details: 11/16/2023
"diff issue, found and replaced stalled im"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Magnolia, TX 77354
gary
Job Details: 11/16/2023
"Ran diagnostics, replaced complete glass door assembly in unit. All functions checked ok at this time"
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ09
Near Magnolia, TX 77354
gary
Job Details: 11/16/2023
"Ran diagnostics, ordering replacement harness assembly ; ordrng 1 W11350916 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Brookshire, TX 77423
martin
Job Details: 11/16/2023
Inspected and found door gaskets not sealing properly Heated and adjusted to seal properly Uploaded pictures before and after for documentation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Magnolia, TX 77354
kayla
Job Details: 11/16/2023
Replaced evaporator wiring harness with thermal fuse and heater. Customer to monitor unit one week.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near La Marque, TX 77568
anthony
Job Details: 11/16/2023
Replaced parts again due to parts failure not a call back
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Friendswood, TX 77546
anthony
Job Details: 11/16/2023
Unit is leaking gear oil and has gotten into all the underneath components and unit will need to be rebuilt ; ordrng 1 W11643701 (Harness) and 1 W11513244 (Basket) and 1 W11449840 (Gear case) and 1 W11026785 (Motor) and 1 W10721967 (Cam) and 1 W11395618 (Cap) and 1 W11481722 (Actuator) and 1 W11239857 (Belt) and 1 WPW10550173 (Cover)
We serviced a
MAYTAG DRYER
Model MGD7230HW2
Near Houston, TX 77089
anthony
Job Details: 11/16/2023
Unit has a lot of moisture in unit due to the vent being stopped up ran vent test twice and it failed both times customer will need to have the vent cleaned professionally
We serviced a
JENNAIR DISHWASHER
Model JDPSS246LL1
Near Richmond, TX 77406
raul
Job Details: 11/16/2023
"Will need tub, pump, and arm spray ; ordrng 1 W11409866 (Tub) and 1 W11460946 (Pump) and 1 W11550888 (Arm spray)"
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ
Near Richmond, TX 77406
raul
Job Details: 11/16/2023
Will need drain pump and control. Customer will buy a new one.
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS20
Near Richmond, TX 77406
raul
Job Details: 11/16/2023
"Will need broil element, thermostat and control board ; ordrng 1 W11598122 (Broi element) and 1 W11448962 (Control) and 1 Wp4449751 (Thermostat)"
We serviced a
JENNAIR RANGE
Model jdsp548hl
Near Fulshear, TX 77441
raul
Job Details: 11/16/2023
Assisted MY
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS
Near Pattison, TX 77423
martin
Job Details: 11/16/2023
"Ran diagnostics and pump n motor was non responsive Will order motor,control board and rack stops; ordrng 2 WPW10082861 (Rack stop)s and 1 W11025157 (Pump n motor) and 1 W11087226 (Control board)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Fulshear, TX 77441
martin
Job Details: 11/16/2023
Ran diagnostics and everything was fine Customer not using rinse aid Also customer has water softener system and using pods with dawn in itAdvised to use liquid detergent and rinse aid for better results
We serviced a
JENNAIR RANGE
Model jdsp548hl
Near Fulshear, TX 77441
martin
Job Details: 11/16/2023
Replaced parts list and insulated back panel for vibration noise
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Katy, TX 77494
raul
Job Details: 11/16/2023
Will need motor evap ; ordrng 1 W11249952 (Motor evap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Katy, TX 77494
raul
Job Details: 11/16/2023
Will need heater harness ; ordrng 1 W11551372 (Heater harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Houston, TX 77005
levis
Job Details: 11/16/2023
order part; ordrng 1 w11505225
We serviced a
WHIRLPOOL WASHER
Model MHW5630MBK0
Near Houston, TX 77024
Louis R
Job Details: 11/16/2023
Found F9E1 error; ordrng 1 W11458345 (Drain pump)
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Pearland, TX 77581
anthony
Job Details: 11/16/2023
Unit need new gear case and also actuator and cam estimate of repair is 600-750 dollars also when running diagnostics there was a control error. Customer declined repair at this time; ordrng 1 W10913953 (Actuator)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Sugar Land, TX 77479
roosevelt
Job Details: 11/16/2023
checked and ajusted setting and reset and all function ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77016
Gary L
Job Details: 11/16/2023
Found faulty lid lock. Removed and replaced lid lock assembly. Checked operation
We serviced a
WHIRLPOOL RANGE
Model JGRP548HL00
Near Richmond, TX 77406
raul
Job Details: 11/15/2023
Replaced dsi control and burner
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Richmond, TX 77406
raul
Job Details: 11/15/2023
Replaced pump
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW04
Near Katy, TX 77494
raul
Job Details: 11/15/2023
Will need control box and thermistor ; ordrng 1 W11580519 (Control box) and 2 Wpw10384183 (Thermistor)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ
Near Alvin, TX 77511
chris
Job Details: 11/15/2023
Replaced faulty control and harness. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDB04
Near Houston, TX 77026
Gary L
Job Details: 11/15/2023
Found locked compressor. Evacuated Freon. Removed and replaced compressor and drier. Recharged system and checked
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW0
Near Houston, TX 77026
Gary L
Job Details: 11/15/2023
Found cam rubbing floor; ordrng 1 W10721967 (Splutch) and 1 W11239857 (Belt)
We serviced a
WHIRLPOOL COOKTOP
Model WFE540H0AS1
Near Houston, TX 77070
Osiel
Job Details: 11/15/2023
quoted for new control board & infinite switch - waiting for customer approval
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Houston, TX 77070
Osiel
Job Details: 11/15/2023
needs heater & evap thermistor ; ordrng 1 wp2315549 (Motor-Evap) and 1 w11650661 (Heater) and 1 wpw10384183 (Thermistor)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77070
Osiel
Job Details: 11/15/2023
installed the harness & and new latch per SR#7737800674
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Crosby, TX 77532
ricky
Job Details: 11/15/2023
"needs trans, per laney at tpss unit not approved for commercial use sr 7737775826"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Highlands, TX 77562
ricky
Job Details: 11/15/2023
need basket; ordrng 1 w11093899 and 1 w11459622
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Baytown, TX 77523
ricky
Job Details: 11/15/2023
found and replaced shorted parts
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL2
Near Pasadena, TX 77505
ricky
Job Details: 11/15/2023
"found cust not using unit per owners manuel, unit ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HBS01
Near Houston, TX 77086
Gary L
Job Details: 11/15/2023
Assisted tech in replacing door; saved tckt
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDE05
Near Spring, TX 77382
james
Job Details: 11/15/2023
Order parts reschedule with customer; ordrng 1 2306117 (slide) and 1 2306116 (slide)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS00
Near Bellaire, TX 77401
levis
Job Details: 11/15/2023
checked unit the unit needs the sealed system replaced the customer declined the repair
We serviced a
WHIRLPOOL DRYER
Model MED5630HC2
Near Houston, TX 77098
levis
Job Details: 11/15/2023
replaced blower wheel
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS05
Near Houston, TX 77005
levis
Job Details: 11/15/2023
checked unit adjusted the ice din and checked operation
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Houston, TX 77014
Osiel
Job Details: 11/15/2023
the cold water was line from building was closed causing the no water issue
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Houston, TX 77069
Osiel
Job Details: 11/15/2023
installed console & control board
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Dickinson, TX 77539
anthony
Job Details: 11/15/2023
Replaced faulty electronics and also faulty harness and cover all ok no problems
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Texas City, TX 77590
anthony
Job Details: 11/15/2023
Replaced failed parts custom sent video had to replace suspension again not a call back this was a part failure
We serviced a
WHIRLPOOL DRYER
Model MGD8630HW0
Near Fulshear, TX 77441
martin
Job Details: 11/15/2023
Customer postponed repairs at the door He said unit is not making noises at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Fulshear, TX 77441
martin
Job Details: 11/15/2023
Inspected fridge and found compressor running and evaporator fan running but not coolingFurther more found signs of Freon leak Uploaded pictures for documentation Will offer sealed system components ; ordrng 1 W10832994 (Compressor) and 1 W11492867 (Fridge evaporator) and 1 WPW10143759 (Drier)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ
Near Fulshear, TX 77441
martin
Job Details: 11/15/2023
Replaced pump
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Houston, TX 77024
Louis R
Job Details: 11/15/2023
Per Techline replace W10392003 power cordSR# 7737335467; used 1 W10392003 (Power cord) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Houston, TX 77024
Louis R
Job Details: 11/15/2023
Defrost issue and back wall parts; ordrng 1 Wp2315549 (Motor) and 1 4388358 (Left support) and 1 2203594 (Duct) and 1 W10803597 (Scoop) and 1 W11546690 (Control) and 1 W11650661 (Defroster)
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Houston, TX 77027
Louis R
Job Details: 11/15/2023
Replaced broken knob and timer
We serviced a
WHIRLPOOL WASHER
Model MHW8630HC4
Near Houston, TX 77027
Louis R
Job Details: 11/15/2023
Replaced broken valves
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Houston, TX 77004
Louis R
Job Details: 11/15/2023
Ran diagnostics.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Deer Park, TX 77536
ricky
Job Details: 11/15/2023
found and cleared off balance code
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, TX 77583
roosevelt
Job Details: 11/15/2023
replaced bad thermistor; used 1 WPW10384183 (THERMISTOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Houston, TX 77084
jerrell
Job Details: 11/15/2023
"Need to order; ordrng 1 LW10918659 (Door) and 2 W11239961 (Ref Door shelf)s, used 1 LW10913407 (Door fip) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704LPAO
Near Houston, TX 77024
jerrell
Job Details: 11/15/2023
Ran diagnostics reset controls ran test all operations normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Houston, TX 77345
leonard
Job Details: 11/15/2023
order parts 2wgt; ordrng 1 W11224256 (cntrl-elec) and 1 W11636543 (ui panel) and 1 WPW10479155 (control) and 1 W11578030 (fan motor assy)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ
Near Alvin, TX 77511
chris
Job Details: 11/15/2023
Replaced trim. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Houston, TX 77004
Louis R
Job Details: 11/15/2023
Ran diagnostics.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Fulshear, TX 77441
martin
Job Details: 11/15/2023
New resident complained that washer making lots of shaking and banging noises Ran diagnostics no codesAdvised customer on proper loading of machine and how to properly adjust if and when issue occurs again
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Pattison, TX 77423
martin
Job Details: 11/15/2023
Inspected and found motor connection not making proper contact Tightened and secured connectionTested and blowing and heating properly now
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS09
Near Humble, TX 77396
leonard
Job Details: 11/15/2023
checked unit and turned on mullion flap heater and resealed door gasket. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near League City, TX 77573
anthony
Job Details: 11/15/2023
Needs parts; ordrng 1 W11435351 (Door) and 1 WPW10714545 (Gasket)
We serviced a
WHIRLPOOL DRYER
Model WED495S0HW0
Near Houston, TX 77014
Osiel
Job Details: 11/15/2023
"the exit vent line was not connected correctly causing all the air out into the closet/room. vent was correctly connected, good airflow working as design"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77069
Gary L
Job Details: 11/15/2023
Found freezer door not closing properly. Adjusted freezer door and removed ice from evaporator fan blade
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Spring, TX 77379
Gary L
Job Details: 11/15/2023
Found hole in pressure hose. Removed and replaced wire harness assembly
We serviced a
AMANA OVEN
Model AGR6303MMB0
Near Shenandoah, TX 77384
james
Job Details: 11/15/2023
order part reschedule with customer; ordrng 1 W11620526 (CNTRL-ELEC)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near League City, TX 77573
anthony
Job Details: 11/15/2023
Replaced parts per Tech-Line customer to monitor unit and call back if issue returns
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Tomball, TX 77375
kayla
Job Details: 11/15/2023
"Needs new electronics. All other operations are correct. Estimate: 149.95 service fee, 382.54 motherboard, 258.44 UI panel, 60 labor, 70.20, tax, 921.13 total.Customer will contact customer service for authorization on both parts and labor. Customer paid service fee authorization # 013843."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Houston, TX 77092
Gary L
Job Details: 11/15/2023
Found water backing up from drain pipe. Checked operation and function. Washer is working fine
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW0
Near Webster, TX 77598
donnie
Job Details: 11/15/2023
"Replaced knobs, switch is correct."
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW0
Near Hitchcock, TX 77563
donnie
Job Details: 11/15/2023
"Replaced knobs on washer, operations are correct now"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Humble, TX 77339
leonard
Job Details: 11/15/2023
order warped freezer door need 2 techs with Kayla 2wgt; ordrng 1 W11593330 (freezer door)
We serviced a
WHIRLPOOL DRYER
Model MED7230HW3
Near Cove, TX 77523
ricky
Job Details: 11/15/2023
need stats; ordrng 1 8577274 (thermister) and 1 3387223 (electroid) and 1 W10298258 (harns-wire)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Sugar Land, TX 77479
roosevelt
Job Details: 11/15/2023
replaced bad timer
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Sugar Land, TX 77479
roosevelt
Job Details: 11/15/2023
was unable to reach aig after holding for a hour will need dl befor repaires are done; ordrng 1 W11130362 (suspension) and 1 w11454734 (gearcase)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5NVAXWA00
Near Sugar Land, TX 77479
roosevelt
Job Details: 11/15/2023
replaced icemaker