We serviced a
MAYTAG DRYER
Model MED6630HC2
Near Friendswood, TX 77546
alfredo
Job Details: 04/25/2022
"Found faulty control board and display, replaced order parts unit is now working as intended"
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Houston, TX 77004
ben
Job Details: 04/25/2022
replaced shorted control
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Tomball, TX 77375
gary
Job Details: 04/25/2022
"Replaced main control and element in unit, all functions checked ok at this time"
We serviced a
JENN-AIR OVEN
Model JDRP548HL00
Near Houston, TX 77079
jerrell
Job Details: 04/25/2022
Installed listed parts all test normal.
We serviced a
WHIRLPOOL OVEN
Model WOD51ES4ES02
Near Friendswood, TX 77546
chris
Job Details: 04/25/2022
Found that the oven sensor that was installed in the lower oven was defective. Re ordering part ; ordrng 1 W10859573 (Oven sensor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFM
Near Richmond, TX 77406
raul
Job Details: 04/25/2022
The customer over the phone told me that unit is draining is just that at times there would be water pooling inside dishwasher without being used. Upon arrival the unit drain hose didnt have a loop under kitchen sink. I left it with a loop.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Richmond, TX 77406
raul
Job Details: 04/25/2022
Will reschedule for tomorrow ; O-emld tckt
We serviced a
WHIRLPOOL COMPACTOR
Model GC900QPPQS
Near Friendswood, TX 77546
alfredo
Job Details: 04/25/2022
"Found faulty switch buttons, gave estimate, customers paid service fee"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Richmond, TX 77406
raul
Job Details: 04/25/2022
"I replaced service kit, evaporator cover, harness wire and damper control"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Houston, TX 77030
derrick
Job Details: 04/25/2022
Replaced noisy pump and checked operation of unit ok; used 1 W11416362 (Pump) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8969SDM3
Near Katy, TX 77494
martin
Job Details: 04/25/2022
Ran diagnostics and found F5E1 door switch. Reset control board and working properly at this time. Provided customer with quote for door latch switch WPW10653840 $35Labor $ 109Total: $144
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Katy, TX 77450
martin
Job Details: 04/25/2022
Replaced parts list
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSC48QVS02
Near Katy, TX 77450
martin
Job Details: 04/25/2022
"Needs control board,chute motor and Ice door Provided customer with quote and he approved. ; ordrng 1 WP2318054 (Control board) and 1 WPW10546285 (Chute motor) and 1 WP2180353 (Ice door)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Katy, TX 77450
martin
Job Details: 04/25/2022
Needs fridge evaporator fan motor with thermistor and drip tray ; ordrng 1 W10909034 (Drip tray) and 1 W11087438 (Fridge evaporator fan motor w/thermistor)
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GL0
Near Richmond, TX 77407
martin
Job Details: 04/25/2022
Replaced parts list
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42FMS01
Near Houston, TX 77056
anthony
Job Details: 04/25/2022
Needs parts; ordrng 1 W10818296 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Porter, TX 77365
leonard
Job Details: 04/25/2022
replaced faulty spark module and checked operations. ck ok; used 1 W11565127 (spark module) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG530S0ES0
Near Porter, TX 77365
leonard
Job Details: 04/25/2022
"replaced faulty bake ignitor and spark module and checked operations. ck ok; used 1 WPW10511278 (MODULESPRK), and 1 WP9758079 (IGNTOVEN) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS
Near Houston, TX 77025
anthony
Job Details: 04/25/2022
Needs parts; ordrng 1 W11412300 (Dispenser)
We serviced a
KITCHENAID KITCHEN
Model KDTM404KPS0
Near Porter, TX 77365
leonard
Job Details: 04/25/2022
replaced locked drain pump and ran test cycle. test ok; used 1 W11412291 (PUMP-DRAIN) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Humble, TX 77346
leonard
Job Details: 04/25/2022
order part 2wgt; ordrng 1 W11457241 (evapoartor)
We serviced a
WHIRLPOOL OVEN
Model AER6303MFS3
Near Humble, TX 77396
leonard
Job Details: 04/25/2022
Order part; ordrng 1 w11536794 (control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Humble, TX 77346
leonard
Job Details: 04/25/2022
replaced torn ref. door gasket and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WUW35X15DS0
Near Humble, TX 77346
leonard
Job Details: 04/25/2022
replaced leaky evaporator and condensor and replaced low capacity compressor and replaced filter drier and recharged system. ck ok
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Humble, TX 77346
leonard
Job Details: 04/25/2022
"replaced restricted filter draier and broken thermister and recharged system. ck ok; used 1 WPW10143759 (DRIERUV), and 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
MAYTAG DRYER
Model MGD6630HW1
Near Houston, TX 77079
jerrell
Job Details: 04/25/2022
Removed water supply ran test all operations normal.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Grangerland, TX 77302
james
Job Details: 04/25/2022
Checked unit and adjusted and reattached oven door handle. Unit checks ok.
We serviced a
KITCHENAID WALL OVEN
Model KOSE507ESS05
Near Houston, TX 77098
ben
Job Details: 04/25/2022
checked unit adjusted the control panel and checked operation
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS1
Near Houston, TX 77019
ben
Job Details: 04/25/2022
replaced shorted bin stat. the customer needs to have a plumber correct the drain; used 1 w10511923 (bin stat) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDF50FVSS3
Near Houston, TX 77027
ben
Job Details: 04/25/2022
order part; ordrng 1 W10258275 (bi-metal) and 1 W10780877 (pump&motor)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Houston, TX 77030
roosevelt
Job Details: 04/25/2022
assissted derrick
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHZ
Near Missouri City, TX 77459
roosevelt
Job Details: 04/25/2022
customer had a&e out a few day ago and they said that were going to replace some parts on diswasher.... advised her that we dont work behind this company and will need to have them come back out
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Dayton, TX 77535
ricky
Job Details: 04/25/2022
"needs cnt and sw, est declined"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Pasadena, TX 77504
ricky
Job Details: 04/25/2022
needs seals; ordrng 2 w10830274s
We serviced a
MAYTAG WASHER
Model MHW3505FW
Near South Houston, TX 77587
ricky
Job Details: 04/25/2022
needs sw; ordrng 1 w10448876 and 1 w10443885 and 1 w10605427
We serviced a
AMANA KITCHEN
Model ADB1400AGB3
Near Houston, TX 77021
ricky
Job Details: 04/25/2022
"found drain plug still in disposal, cust to get with builder, unit ok"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Richmond, TX 77469
raul
Job Details: 04/25/2022
I called tech line and they advised to check the continuity of terminal J13 to see if theres a short. I test it and theres continuity. They advised to let customer aware that the load size can effect the sensors. SR 7733504785
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QMS01
Near Missouri City, TX 77459
roosevelt
Job Details: 04/25/2022
checked and found that control needs replacing.... walked out of home due to customer rudeness
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Houston, TX 77027
ben
Job Details: 04/25/2022
order part; ordrng 1 2188820 (thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFC42FTS03
Near Houston, TX 77081
ben
Job Details: 04/25/2022
checked unit thawed out frozed defrost drain
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Conroe, TX 77306
james
Job Details: 04/25/2022
Checked unit and removed debris from water pressure sensor hose. Ran manual test cycles and auto test cycles and unit checks ok.Advised customer of cycle selections and amount of water unit uses.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS08
Near Conroe, TX 77306
james
Job Details: 04/25/2022
"Order part reschedule with customer. Replaced shorted lamp holder and lamp and also need control.; ordrng 1 W11552018 (CNTRL-ELEC), used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Fresno, TX 77545
roosevelt
Job Details: 04/25/2022
replaced bad door
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5KVEXVB04
Near Spring, TX 77386
kayla
Job Details: 04/25/2022
Water filter not installed correctly. Changed water filter. All water connections okay. All other ops okay.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Humble, TX 77339
leonard
Job Details: 04/25/2022
order parts 2wgt; ordrng 1 W11178672 (pump&motor) and 1 W11101428 (arm-spray)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Humble, TX 77339
leonard
Job Details: 04/25/2022
removed debris stuck in tub ring and re-leveled unit and adjusted load and go detergent concentration and checked all operations. ck ok
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Hockley, TX 77447
gary
Job Details: 04/25/2022
"Ran diagnostics, quoted customer for complete evaporator motor with harness and bi metal replacement
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Houston, TX 77062
alfredo
Job Details: 04/25/2022
"Found faulty control board, order parts ; ordrng 1 W11320238 (Control board)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Humble, TX 77346
leonard
Job Details: 04/25/2022
removed debris from drain hose and ran test cycle. test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Conroe, TX 77304
james
Job Details: 04/25/2022
Order parts reschedule with customer; ordrng 1 W11038689 (valve)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Porter, TX 77365
leonard
Job Details: 04/25/2022
adjusted blower housing and damper and checked operations. ck ok
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FBS00
Near Huffman, TX 77336
leonard
Job Details: 04/25/2022
order parts 2man 4wgt with Donnie; ordrng 1 W11035643 (evaporator) and 1 W10865322 (evaporator)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519CS1
Near Porter, TX 77365
leonard
Job Details: 04/25/2022
"replaced broken surface lamp and socket and checked operations. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD6620HW3
Near Tomball, TX 77377
kayla
Job Details: 04/25/2022
Replaced parts. Ran tests. All operations are correct.
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Hockley, TX 77447
gary
Job Details: 04/25/2022
"Ran diagnostics, quoted customer for main control board
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Conroe, TX 77304
james
Job Details: 04/25/2022
Order parts reschedule with customer2wgt; ordrng 1 W11423758 (GEARCASE) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11409708 (SHIELD)
We serviced a
WHIRLPOOL DRYER
Model MGDC465HW0
Near Houston, TX 77077
jerrell
Job Details: 04/25/2022
Need to order.; ordrng 1 W10396029 (Motor) and 1 W10336852 (Burner assembly) and 1 W10185992 (Timer)
We serviced a
KITCHENAID KITCHEN
Model KDTM404KPS0
Near Porter, TX 77365
leonard
Job Details: 04/25/2022
replaced heating element per special project#s17304. ck ok; used 1 W11537778 (HEATER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Houston, TX 77087
chris
Job Details: 04/25/2022
Replaced faulty control and gear case. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Magnolia, TX 77355
gary
Job Details: 04/25/2022
"Ran diagnostics, unit will need complete gearcase, basket, stator and clutch assembly ; ordrng 1 W10811960 (Basket) and 1 W11393685 (Gearcase) and 1 W10915700 (Stator) and 1 W10754448 (Clutch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Dayton, TX 77535
ricky
Job Details: 04/25/2022
need cnts; ordrng 1 w10197428 and 1 w11456119 and 1 w11321509 and 1 w10522629 and 1 2225834
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Manvel, TX 77578
alfredo
Job Details: 04/25/2022
"Found faulty burners and caps, order parts ; ordrng 1 W1061434 (Burner) and 1 W10597132 (Caps) and 1 W10594397 (Valves)"
We serviced a
KITCHENAID ICEMAKER
Model KUIC15NRXS2
Near Tiki Island, TX 77554
miguel
Job Details: 04/25/2022
checked over unit. found bad cutting grid. instaled new cutting grid. unit working as designed; used 1 WP2313637 (CUTTER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Conroe, TX 77303
james
Job Details: 04/25/2022
Checked unit and repaired loose connection at heater. Ran test cycle and unit checks ok and heater is working. Advised customer the cycle selections and use of rinse aid.
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Galveston, TX 77550
miguel
Job Details: 04/25/2022
order parts; ordrng 1 W11458345 (pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Houston, TX 77047
chris
Job Details: 04/25/2022
Found faulty upper harness and control part order; ordrng 1 W10884720 (Upper harness) and 1 W11399844 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Conroe, TX 77304
james
Job Details: 04/25/2022
Order parts reschedule with customer2wgt; ordrng 1 W11581973 (HARNS-WIRE) and 1 W11546610 (HEATER)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Montgomery, TX 77356
james
Job Details: 04/25/2022
Checked unit and repaired loos connection at start knob. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Webster, TX 77598
chris
Job Details: 04/25/2022
Found faulty control part order ; ordrng 1 W11087226 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Conroe, TX 77304
james
Job Details: 04/25/2022
Order part reschedule with customer; ordrng 1 W11498190 (CNTRL-ELEC)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Santa Fe, TX 77510
miguel
Job Details: 04/25/2022
order parts; ordrng 1 WPW10525643 (lower rack) and 1 W10909088 (upper rack)
We serviced a
KITCHENAID ICEMAKER
Model KUIX505EBS1
Near League City, TX 77573
alfredo
Job Details: 04/25/2022
"Found faulty control board, not responding, order parts ; ordrng 1 W10485960 (Control board)"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS0
Near Houston, TX 77096
anthony
Job Details: 04/25/2022
Needs parts tales to AIG they said to send in for approval ; ordrng 1 W10913685 (Control) and 1 WPW10453984 (Control) and 1 W10909684 (Display) and 1 W10814133 (Bezel)
We serviced a
WHIRLPOOL OVEN
Model U
Near Houston, TX 77024
anthony
Job Details: 04/25/2022
Needs parts; ordrng 1 W11455100 (Glass)
We serviced a
KITCHENAID ICEMAKER
Model KUID308HPS01
Near Houston, TX 77077
jerrell
Job Details: 04/25/2022
Customer will need to get the drain pump replaced and or get a gravity drain installed. The drain pump is not covered under warranty for repairs.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Hockley, TX 77447
gary
Job Details: 04/22/2022
Ran diagnostics ordering complete pump motor assembly ; ordrng 1 W11025157 (Pump)
We serviced a
KITCHENAID RANGE
Model KSDG950ESS1
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/22/2022
blower motor; ordrng 1 W10921431 (motor-blwr)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Katy, TX 77494
chris
Job Details: 04/22/2022
Customer is not answering for repair. Returning parts to close out
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS1
Near Atascocita, TX 77346
leonard
Job Details: 04/22/2022
adjusted simmer flames on all burners and checked all operations. ck ok
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/22/2022
close out ticket unit was replaced
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM504EPA2
Near Houston, TX 77056
jerrell
Job Details: 04/22/2022
Need to order; ordrng 1 W11175771 (Water valve)
We serviced a
WHIRLPOOL RANGE
Model JJW8530AAB
Near Montgomery, TX 77356
james
Job Details: 04/22/2022
Checked unit and unit needs controls and cooling fan. Parts are discontinued.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Houston, TX 77047
chris
Job Details: 04/22/2022
Replaced faulty thermal fuse. Unit is now working as intended
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Houston, TX 77345
leonard
Job Details: 04/22/2022
unfroze dispenser motor ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Pearland, TX 77584
chris
Job Details: 04/22/2022
Replaced faulty heater. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Houston, TX 77079
jerrell
Job Details: 04/22/2022
Installed listed parts all test normal.
We serviced a
KITCHEN AID DRAWER
Model KMBD104GSS
Near Pearland, TX 77584
johnny
Job Details: 04/22/2022
Customer complaining that microwave randomly turns on and starts with 92:00 minutes without even touching unit. Customer was heating up butter and unit ended up smoking while in use due to time changing to 90 min. Customer does not trust unit in home and is not satisfied with unit
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Richmond, TX 77407
raul
Job Details: 04/22/2022
"Tighten oven handle but customer was not fully satisfied. I will replaced outer glass door, 2 hinges, cross support trim and gasket. ; ordrng 1 W11176456 (Outer glass door) and 2 W11240518 (Hinges)s and 1 W11389703 (Cross support) and 1 W11209792 (Trim door left) and 1 W11232008 (Trim door right) and 1 W11104748 (Gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, TX 77583
derrick
Job Details: 04/22/2022
Order parts; ordrng 1 W11475516 (Harness) and 1 W11321508 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Arcola, TX 77583
roosevelt
Job Details: 04/22/2022
replaced bad capacitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Huffman, TX 77336
Allen
Job Details: 04/22/2022
"Part order. No ops under normal mode through diag all ops normal electrically slow heat transfer probable seal system leak unable to verify all ops at this time; ordrng 1 W11492867 (Evap) and 1 W10832994 (Comp) and 1 W10143759 (Drier) and 1 W10843055 (Control) and 1 W11387386 (Control), states that autho needed"
We serviced a
WHIRLLPOOL WASHER
Model NTW4516FW3
Near Richmond, TX 77407
martin
Job Details: 04/22/2022
Replaced control board and lid switch
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704KPS0
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/22/2022
broken float switch; ordrng 1 w11545764
We serviced a
WHIRLPOOL LAUNDRY
Model WTW5000DW3
Near Galveston, TX 77550
miguel
Job Details: 04/22/2022
checked over unit. found failer code f7-e6. found bad actator. instaled new actuator. unit working as designed; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Texas City, TX 77590
miguel
Job Details: 04/22/2022
checked over unit. found bad pump. instaled new pump. unit working as dsigned; used 1 W11396717 (pump) from stock
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Texas City, TX 77590
miguel
Job Details: 04/22/2022
checked over unit. found broken door switch. instaled new door switch. unit working as designed; used 1 WPW10569603 (SWITCHDOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Houston, TX 77345
leonard
Job Details: 04/22/2022
defrosted frost build up in air return and air supply vents and unfroze and clered freezer drain line and checked all operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Rosharon, TX 77583
derrick
Job Details: 04/22/2022
Found drain hose too far into drain pipe. Placed correctly and secured.
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BB2
Near Humble, TX 77339
leonard
Job Details: 04/22/2022
replaced open bake ignitor and checked operations. ck ok; used 1 W11176454 (IGNTR OVEN) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Richmond, TX 77407
raul
Job Details: 04/22/2022
Upon arrival the customer had mention that the oven is now working. But told me that sometimes the control board will blink and thats when it will work properly. Upon inspecting the control board i found roaches in it. I took pictures and documented with tpss 7733444198.