We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Magnolia, TX 77355
gary
Job Details:
09/07/2022
"Ran diagnostics, ordering replacement valve assembly ; ordrng 1 W11038689 (Valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cypress, TX 77433
gary
Job Details:
09/07/2022
Replaced adjuster set to top rack in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Montgomery, TX 77316
james
Job Details:
09/07/2022
Checked unit for error codes and none found.Adjusted rotor bolt and ran manual test cycles and auto test cycle. Unit checks ok and has normal operations and sounds.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Tomball, TX 77375
kayla
Job Details:
09/07/2022
NEW COMPLAINT: dispenser is dispenser ice on its own in the middle of the night. Customer refused to purchase new parts and pay labor. Part needed was paddle asy with switch. Estimate over 310.30
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near The Woodlands, TX 77375
kayla
Job Details:
09/07/2022
"First visit three months ago complaint was ticking and knocking on cabinet walls.. found no issues at the time and no recordings. Customer also mentioned that geek quad from Best Buy replaced evaporator or not sure which parts the first couple of months they had it purchased. I explained to cuts to get with Best Buy customer service since this was an open box purchase.Customer called back to us and could hear minor knocks here and there second visit. Explained to customer about Freon lines built within cabby and service pointer to move drier 45-85 degree.. attempting to move refrigerator I found cabinet warped on front two sides where both kickplate ends meet and stoppers wrapped, cabinet and doors are all damaged. Again I explained to customer to get with Best Buy customer service since this is open box purchase and was damaged already.Cannot repair cabinet. Cannot repair Freon lines and knocking. Uploaded photos.SR#7733633103"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near La Porte, TX 77571
ricky
Job Details:
09/07/2022
"found door seal on frz. at hinge side not sealing causing frost in frz., used ht. gun to correct"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Houston, TX 77005
ben
Job Details:
09/07/2022
per the customer the unit is working ok at this time
We serviced a
WHIRLPOOL WARMING DRAWER
Model KEWS105BPA00
Near Houston, TX 77005
ben
Job Details:
09/07/2022
checked unit found the control shorted the customer will call back to repair
We serviced a
WHIRLPOOL KITCHEN
Model KICU509XBL00
Near Houston, TX 77027
ben
Job Details:
09/07/2022
replaced module and burner
We serviced a
KITCHENAID DISHWASHER
Model KUDS50FVSS3
Near Houston, TX 77027
ben
Job Details:
09/07/2022
the unit needs a control board the customer will call back to repair
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HPS01
Near Houston, TX 77019
ben
Job Details:
09/07/2022
checked unit adjusted the hose and checked operation
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Houston, TX 77098
ben
Job Details:
09/07/2022
replaced heating element; used 1 W11537778 (HEATER) from stock
We serviced a
JENN-AIR VENTHOODS
Model JXW9048WP2
Near Katy, TX 77494
raul
Job Details:
09/07/2022
Replaced bulbs
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL03
Near Houston, TX 77096
anthony
Job Details:
09/07/2022
After a power outage the unit now seems to be cooling properly customer to monitor unit and call back if problem returns
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Hockley, TX 77447
gary
Job Details:
09/07/2022
"Replaced grates in unit, all functions checked ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Texas City, TX 77591
Gary L
Job Details:
09/07/2022
"Found faulty capacitor and control board, replaced order parts unit is now working as intended, no leaks at this time"
We serviced a
WHIRLPOOL MICROWAVE
Model JMDFS24HM01
Near Tomball, TX 77375
kayla
Job Details:
09/07/2022
DO helped pull down built in microwave to repair and found Cabinet warped around door latch asy. Repaired cabinet and door latch asy. Returning parts not used. All operations are correct. Customer approved.Authorization: J144XB1AL2
We serviced a
WHIRLPOOL MICROWAVE
Model AMV2307PFB06
Near Houston, TX 77014
kayla
Job Details:
09/07/2022
DO helped pull microwave down and replace parts.. reinstalled. Called techline and spoke to Butch. Unit non repairable due to damage upon arrival all around cabinet and inner cabinet parts. Customer aware to contact whirlpool customer service. SR# 7734527096Authorization: A144SZ0NL2
We serviced a
MAYTAG DRYER
Model MGD6230HW1
Near Houston, TX 77017
ricky
Job Details:
09/07/2022
needs rollers; ordrng 1 w11492434 and 1 w10547287 and 1 3387610 and 4 w10314171s and 1 697772
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Houston, TX 77017
ricky
Job Details:
09/07/2022
found and corrected loose black lead at harness block and corrected
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW1
Near Houston, TX 77025
derrick
Job Details:
09/07/2022
Locked legs in on washer so that they would not vibrate out and checked unit ok
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Houston, TX 77021
ricky
Job Details:
09/07/2022
"found fnt rt leg not secured properly, corrected and cycled"
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ2
Near Houston, TX 77023
ricky
Job Details:
09/07/2022
need cnt; ordrng 1 w10871058
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Houston, TX 77020
ricky
Job Details:
09/07/2022
found and replaced broken belt and cycled; used 1 661570 (BELT) from stock
We serviced a
AMANA M/W OTR
Model AMV2307PFB07
Near Houston, TX 77029
ricky
Job Details:
09/07/2022
need power cord; ordrng 1 w10654511
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18PNZS0
Near Friendswood, TX 77546
johnny
Job Details:
09/07/2022
Found faulty thermistor causing unit to overfill with ice replaced thermistor unit is working as intended no issues found at this time ; ordrng 1 WPW10511923 (Thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Friendswood, TX 77546
johnny
Job Details:
09/07/2022
Could not replicate issue of not cooling. Examined unit and unit is working as intended advised customer to call back if issue persists
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS9
Near Friendswood, TX 77546
johnny
Job Details:
09/07/2022
Found faulty water valve replaced valve unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Dickinson, TX 77539
johnny
Job Details:
09/07/2022
Found faulty cam replaced cam unit is working as intended no issues found at this time ; used 1 W10721967 (Cam) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Fulshear, TX 77441
martin
Job Details:
09/07/2022
Assisted RY with 2man job
We serviced a
WHIRLPOOL ICEMAKER
Model KUID508ESS2
Near Katy, TX 77494
martin
Job Details:
09/07/2022
Replaced water valve
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Sugar Land, TX 77478
roosevelt
Job Details:
09/07/2022
checked and customer has no power needs a electrian
We serviced a
KITCHENAID OTR MICROWAVE
Model KEMS379BSS00
Near Sugar Land, TX 77478
roosevelt
Job Details:
09/07/2022
checked and found that customer needs a new fan motor part # is w10794022 at 301.58 and lb is 279.95 for a total of 629.51-104.67 balance of 488.84 if the call back before 30 days and will need a 2m2wt with derrick
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Sienna, TX 77459
roosevelt
Job Details:
09/07/2022
bad door needs replacing and 2m2wt with derrick ... dl auth# is k144r20nl2; ordrng 1 w11600214 and 1 w11600216 and 1 W10839793 (nameplate) and 1 WPW10128850 (arm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986IHV00
Near Houston, TX 77047
chris
Job Details:
09/07/2022
Found faulty valve and ice maker part order ; ordrng 1 W11294907 (Ice maker) and 1 WPW10341329 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Pasadena, TX 77503
chris
Job Details:
09/06/2022
Replaced faulty compressor and drawer slides. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near New Caney, TX 77357
leonard
Job Details:
09/06/2022
tightened loose white wire connection at juntion box and ran test cycle. test ok
We serviced a
JENNAIR COOKTOP
Model JGD3430GB00
Near Houston, TX 77025
ben
Job Details:
09/06/2022
order parts; ordrng 1 w11579391 and 1 W11084065 (burnr-head) and 1 W11084064 (burnr-head) and 1 W10862323 (igntr-surf)
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Houston, TX 77025
ben
Job Details:
09/06/2022
replaced all led modules
We serviced a
KITCHENAID ICE MACHINE
Model KUIS18PNZB0
Near Houston, TX 77056
jerrell
Job Details:
09/06/2022
Installed water valve all test normal.; used 1 W10881366 (VALVE) from stock
We serviced a
KITCHEN AID ICEMACHINE
Model KUIX535HPS
Near Houston, TX 77055
jerrell
Job Details:
09/06/2022
Installed icemaker all test normal.
We serviced a
KITCHEN AID RANGE
Model KFGC506JSS
Near Houston, TX 77057
jerrell
Job Details:
09/06/2022
Reinstalled burners and regulator ran test all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Missouri City, TX 77489
roosevelt
Job Details:
09/06/2022
replaced bad harness dl autht# is w144du0nl2
We serviced a
MAYTAG WASHER
Model WTW5057LW0
Near Montgomery, TX 77316
james
Job Details:
09/06/2022
Checked unit and replaced noisy gearcase and misformed shild. Ran auto test cycle and unit checks ok. Talked to Kenia at Trade P{artners and issued Auth# w144a20nl2
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Missouri City, TX 77459
roosevelt
Job Details:
09/06/2022
replaced bad igniter; used 1 W11176454 (IGNTR OVEN) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model JMC2430WP01
Near Sugar Land, TX 77479
roosevelt
Job Details:
09/06/2022
checked and removed door so customer could clean glass
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Sugar Land, TX 77479
roosevelt
Job Details:
09/06/2022
checked and cleared air way and closed gap on bottom liner; used 1 WP482338 (ADHESIVE) from stock
We serviced a
WHIRLPOOL DRYER
Model WHD862CHC2
Near Sienna, TX 77459
roosevelt
Job Details:
09/06/2022
replaced pump and control
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FSS00
Near Houston, TX 77057
jerrell
Job Details:
09/06/2022
Need to order ; ordrng 1 W10908391 (ICEMAKER)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Magnolia, TX 77354
gary
Job Details:
09/06/2022
"Ran diagnostics, ordering new air diffuser ; ordrng 1 W11236851 (Diffuser)"
We serviced a
JENNAIR REFRIGERATOR
Model JF36NXFXDE
Near Magnolia, TX 77355
gary
Job Details:
09/06/2022
"Replaced led modules in unit, all functions checked ok at this time"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Houston, TX 77047
chris
Job Details:
09/06/2022
Found broken door switch. Replaced faulty switch. Unit is now working as intended
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ2
Near Houston, TX 77048
chris
Job Details:
09/06/2022
Replaced broken glass. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ2
Near Houston, TX 77048
chris
Job Details:
09/06/2022
Replaced faulty spark module and harness. Unit is now working as intended no leaks at this time
We serviced a
JENNAIR OVEN
Model JJW8430DDS
Near Webster, TX 77598
johnny
Job Details:
09/06/2022
Found faulty panel causing display to not operate parts no longer available advised customer unit is working as is
We serviced a
WHIRLPOOL FREEZER
Model WRS555SIHZ
Near Houston, TX 77089
johnny
Job Details:
09/06/2022
Replaced faulty comp unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Houston, TX 77032
donnie
Job Details:
09/06/2022
"Replaced limiter. Customer needs to have vent through ceiling cleaned, operations on dryer are correct now ; used 1 279769 (Limiter) from stock"
We serviced a
KITCHEN AID REFRIGERATOR
Model KBSD608ESS01
Near Magnolia, TX 77354
gary
Job Details:
09/06/2022
"Replaced led modules in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Magnolia, TX 77354
gary
Job Details:
09/06/2022
Replaced main control assembly. Closing ticket
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Houston, TX 77024
anthony
Job Details:
09/06/2022
Attached evaporator stat back to evaporator all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Katy, TX 77493
martin
Job Details:
09/06/2022
Inspected washer and found loose connection to drain pump Reconnected and tested. Working as intended now
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77024
anthony
Job Details:
09/06/2022
Replaced faulty heater assembly all ok no problems
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77024
anthony
Job Details:
09/06/2022
Replaced shorted controls all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Brookshire, TX 77423
martin
Job Details:
09/06/2022
Inspected DW and found Disposal knockout plug still in place. Removed plug and unit drain properly now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Fulshear, TX 77441
martin
Job Details:
09/06/2022
"Inspected ice maker and found it turned OFF Asked customer if she was aware of it,she said no. I reset ice maker and it filled with water. I advised customer to monitor who is turning ice maker OFF. Because it does not turn off by itself. Replaced parts list anyways."
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS00
Near Katy, TX 77494
martin
Job Details:
09/06/2022
Replaced parts list
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Houston, TX 77007
ben
Job Details:
09/06/2022
order parts; ordrng 1 w11460945 and 1 w11506012
We serviced a
WHIRLPOOL BEVERAGE CENTER
Model KUBR204ESB01
Near Magnolia, TX 77354
gary
Job Details:
09/06/2022
Replaced main controls and LED all functions checked ok at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near San Leon, TX 77539
johnny
Job Details:
09/06/2022
Found broken hinge part order no return date ; ordrng 1 W11391493 (Lid)
We serviced a
WHIRLPOOL OVEN
Model JMC2430L
Near Katy, TX 77494
martin
Job Details:
09/06/2022
"Needs interlock switches,spring,arm,support,sensor and MW manager ; ordrng 1 W11033422 (Interlock switches) and 1 WPW10128850 (Spring) and 1 461967570351 (Support) and 1 461967750494 (Arm) and 1 W11607070 (Sensor) and 1 W11325784 (MW manager)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Richmond, TX 77469
raul
Job Details:
09/06/2022
Replaced ice container
We serviced a
WHIRLPOOL MIRCOWAVE
Model WMH32519HB4
Near Booth, TX 77469
raul
Job Details:
09/06/2022
Replaced microwave wrapper
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Richmond, TX 77406
raul
Job Details:
09/06/2022
Replaced pump and motor
We serviced a
WHIRLPOOL KITCHEN
Model WDF540PADM3
Near Richmond, TX 77406
raul
Job Details:
09/06/2022
"Replaced pump and motor, control and console. Advise customer to get sink overflow unclog cause there was some water that came out of air gap."
We serviced a
WHIRLPOOL ICE MAKER
Model WUI75X15HZ00
Near Tomball, TX 77375
kayla
Job Details:
09/06/2022
Drain line kinked. Repaired line. All operations are correct. Customer approved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD608ESS01
Near Tomball, TX 77375
kayla
Job Details:
09/06/2022
Replaced all LEDs for recall .. Special Project S84638; used 6 W11632139 (Led module) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Conroe, TX 77303
james
Job Details:
09/06/2022
"Checked unit and replaced leaky gearcase, belt, cam, worn basket and stripped agitator. Ran recalibration cytcle and auto test cycle and unit checks ok. Talked to Tish at Trade Partners and issued auth# m144j00nl2"
We serviced a
KITCHENAID FREEZER
Model KRFF507HPS00
Near Tomball, TX 77375
gary
Job Details:
09/06/2022
Replaced bad led and and valve in unit. Will need complete refrigerator doo. Pending approval ; ordrng 1 W10757549 (Door)
We serviced a
WHIRLPOOL M/W OTR
Model YWMH78019HZ05
Near Tomball, TX 77377
kayla
Job Details:
09/06/2022
F2E1.. Ordering parts. Two wgt; ordrng 1 W11196136 (Door complete stainless) and 1 W11499047 (Ctrl board)
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Rosharon, TX 77583
roosevelt
Job Details:
09/06/2022
called tech line and spoke with garret and was advised that there is nothing we can do to thid dryer because they have a bad airflow issue very low air going out needs to have vent cleared and ther was no fire on this dryerim not coming back to this custoner again file# is 7734514260
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Atascocita, TX 77346
leonard
Job Details:
09/06/2022
replaced leaky evaporator and locked compressor and new compressor was faulty. replaced compressor again and replaced filter drier and recharged system. ck ok; pckd up 1 W10507884 (compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Dayton, TX 77535
ricky
Job Details:
09/06/2022
"found harness at power cord at cabinet not properly secured, corrected and cycled"
We serviced a
ROPER WASHER
Model RTW4640YQ
Near Old River-Winfree, TX 77535
ricky
Job Details:
09/06/2022
"diff issue, need door latch; ordrng 1 w10238287"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Houston, TX 77013
ricky
Job Details:
09/06/2022
"cleared valve screens, cycled unit , all functions correct"
We serviced a
WHIRLPOOL RANGE
Model WFE330W0AB0
Near Houston, TX 77015
ricky
Job Details:
09/06/2022
need top; ordrng 1 w10380659
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Richmond, TX 77407
raul
Job Details:
09/06/2022
"Replaced stator motor, rotor motor, control, clutch and slider. Ran directly twice and didn't get anymore error codes."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Houston, TX 77072
raul
Job Details:
09/06/2022
"Replaced fan motor, thermistor, heater, and control"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Houston, TX 77007
ben
Job Details:
09/06/2022
checked unit adjusted the leveling legs and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Houston, TX 77004
ben
Job Details:
09/06/2022
checked unit found the compresor shorted. the customer did not remove all the food from the unit now the unit is infested with maggots. the repair is not covered under warranty
We serviced a
KITCHEN AID ICE MACHINE
Model KUIC15NHZS0
Near Houston, TX 77005
ben
Job Details:
09/06/2022
replaced shorted water valve; used 1 W10881366 (VALVE) from stock
We serviced a
MAYTAG WASHER
Model MHW8630H3
Near Houston, TX 77005
ben
Job Details:
09/06/2022
checked unit reset the control and checked operation
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Houston, TX 77005
ben
Job Details:
09/06/2022
checked unit adjusted the door and checked operation
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Houston, TX 77025
ben
Job Details:
09/06/2022
checked unit adjusteded the drain hose and checked operation
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Houston, TX 77024
anthony
Job Details:
09/06/2022
Replaced faulty lid assembly all ok no problems
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77024
anthony
Job Details:
09/06/2022
Re-paced shorted controls for the 2nd time
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Houston, TX 77081
anthony
Job Details:
09/06/2022
Needs parts; ordrng 1 W11483245 (Ice maker) and 1 W11405309 (Panel) and 1 W11224256 (Control)
We serviced a
KITCHENAID KITCHEN
Model KDTM404KPS0
Near Houston, TX 77096
anthony
Job Details:
09/06/2022
Replaced faulty heater assembly all ok no problems
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77096
anthony
Job Details:
09/06/2022
Replaced faulty heater assembly all ok no problems
We serviced a
KITCHENAID REFRIGERATOR
Model KUIX535HPS
Near Houston, TX 77005
derrick
Job Details:
09/06/2022
Order parts; ordrng 1 W11439191 (Pump) and 1 W10511923 (Thermistor)
We serviced a
WHIRLPOOL KITCHEN
Model WRS571CIHB04
Near Fresno, TX 77545
roosevelt
Job Details:
09/06/2022
broken ice bucket; ordrng 1 w11347840 (ice bucket)