We serviced a
WHIRLPOOL OVEN
Model WFG320M0BB2
Near Katy, TX 77449
Luis
Job Details: 05/23/2024
"I replaced the control, igniter and knob, checked ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Texas City, TX 77591
donnie
Job Details: 05/23/2024
Replaced defective console . Operations are correct now
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs315s0hm08
Near Richmond, TX 77406
raul
Job Details: 05/23/2024
Upon arrival I ran water through fridge and didn't see any water leaking. I tested water dispenser and ice maker fill tube. Unit is working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Richmond, TX 77406
raul
Job Details: 05/23/2024
Upon arrival customer mentioned her console was not working properly. After she further inspected she noticed the harness wire stuck to the panel insulation. I called safety to Document sr 7739074003
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS00
Near Houston, TX 77025
derrick
Job Details: 05/23/2024
Order tube and led; ordrng 1 W10863947 (Tube) and 1 W10492487 (Led)
We serviced a
UNKNOWN VENTHOOD
Model UXB1170KYS0
Near Houston, TX 77025
derrick
Job Details: 05/23/2024
Installation issue. Builder will need to have installer to take out and remove metal flap thats rubbing
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Houston, TX 77035
derrick
Job Details: 05/23/2024
Repaired loose door gasket and checked operation ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Spring, TX 77386
Miguel
Job Details: 05/23/2024
"working normal,diagnostic run normal .test pass."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Houston, TX 77041
Gary L
Job Details: 05/23/2024
Found ice accumulating on evaporator coil. Cleared ice from evaporator coil and realigned defrost thermostat.
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS0
Near Houston, TX 77043
Gary L
Job Details: 05/23/2024
Ordering parts; ordrng 2 W11517959 (Burner)s and 2 W11171119 (Burner)s and 1 W11542161 (Control)
We serviced a
AMANA MICROWAVE
Model AMV2307PFS08
Near Houston, TX 77092
Gary L
Job Details: 05/23/2024
Found door damaged. Removed and replaced complete door. Checked operation
We serviced a
AMANA MICROWAVE
Model AMV2307PFS
Near Houston, TX 77040
Gary L
Job Details: 05/23/2024
"Unit needs capacitor, diode and magnetron."
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Houston, TX 77086
Gary L
Job Details: 05/23/2024
Found two burners out. Removed and replaced left front and left rear burner. Checked operation
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Houston, TX 77086
Gary L
Job Details: 05/23/2024
Found off balance pause code stored in control. Removed and replaced actuator and checked operation ; used 1 W11481722 (Actuator) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Katy, TX 77450
Luis
Job Details: 05/23/2024
Checked unit and garage is tearing apart ; ordrng 1 W10830055 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD608ESS01
Near Houston, TX 77055
Damarcus
Job Details: 05/23/2024
Replace bad led
We serviced a
JENN-AIR OVEN
Model JJW2430DP01
Near Houston, TX 77007
Damarcus
Job Details: 05/23/2024
Customer has no power need to reschedule
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near Houston, TX 77007
Damarcus
Job Details: 05/23/2024
SR# 7739153631 . .consult w/ JA tech line while in the home
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHB00
Near Houston, TX 77007
Damarcus
Job Details: 05/23/2024
Found bad control and ui replace same parts unit working fine now
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFC2089BEM01
Near Houston, TX 77007
Damarcus
Job Details: 05/23/2024
Order part and reschedule ; ordrng 1 W11346623 (Housing)
We serviced a
KITCHENAID HOOD
Model UXL6036YSS0
Near Friendswood, TX 77546
anthony
Job Details: 05/23/2024
Needs parts; ordrng 1 W10853393 (Switch)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Friendswood, TX 77546
anthony
Job Details: 05/23/2024
Customer to try manual defrost first if issue returns we will need to order parts; ordrng 1 W11098695 (Fan) and 1 W10316760 (Thermistor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Houston, TX 77033
anthony
Job Details: 05/23/2024
Reset control and tested element all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Houston, TX 77089
anthony
Job Details: 05/23/2024
Noise it agitate is normal customer to monitor unit and if they see an error or machine stops they will call back
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Houston, TX 77062
anthony
Job Details: 05/23/2024
Replaced faulty ice maker assembly
We serviced a
KITCHENAID REFRIGERATOR
Model KBLS22EVMS0
Near Houston, TX 77024
Louis R
Job Details: 05/23/2024
Found bad compressor and fan. Parts NLA customer is replacing unit.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Houston, TX 77057
Louis R
Job Details: 05/23/2024
Found bad shocks & UI; ordrng 1 W11130359 (Shocks) and 1 W11135391 (UI)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS17
Near Houston, TX 77027
Louis R
Job Details: 05/23/2024
Per JR would not be wise to service unit due to contaminated seal system & corroded parts/wiring. Customer will replace unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Houston, TX 77096
Louis R
Job Details: 05/23/2024
Replaced bad compressor.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS01
Near Houston, TX 77025
Louis R
Job Details: 05/23/2024
Found bad recirculating pump.; ordrng 1 W11542867 (Recirculating pump) and 1 W11679650 (Bracket) and 1 W11126268 (Harness)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Houston, TX 77025
Louis R
Job Details: 05/23/2024
Found bad Recirculating pump.; ordrng 1 W11542867 (Recirculating pump) and 1 W11679650 (Bracket) and 1 W11126268 (Harness)
We serviced a
KITCHENAID ICEMAKER
Model KUIX335HPS01
Near Houston, TX 77019
Louis R
Job Details: 05/23/2024
Replaced bad valve. ; used 2 W10897719 (Valve) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Conroe, TX 77303
John
Job Details: 05/23/2024
checked unit out fixed auger motor unit checked out
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Conroe, TX 77303
John
Job Details: 05/23/2024
part order; ordrng 1 w11626074 (control) and 1 w11643701 (harness) and 1 w11670519 (lid latch)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Missouri City, TX 77459
Edwin
Job Details: 05/23/2024
Upon arrival I diagnosed unit. After inspection no power coming to unit. I verify power outlet and it had no power. Switch power connector cable to where garbage disposal was connected and it turn on and it ran customer verified put everything back like it was.Unit is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS
Near Missouri City, TX 77459
Edwin
Job Details: 05/23/2024
Upon arrival customer stated at door unit is working. Unit is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS
Near Missouri City, TX 77459
Edwin
Job Details: 05/23/2024
Upon arrival I diagnosed unit. After inspection unit pump and motor humming stuck will need to order parts.; ordrng 1 W11025157 (Pump and Motor)
We serviced a
KITCHENAID VENTHOOD
Model KXD4636YSS7
Near Sugar Land, TX 77479
derrick
Job Details: 05/23/2024
Assisted RO on call
We serviced a
KITCHENAID COOKTOP
Model KCGD506GSS05
Near Katy, TX 77450
Luis
Job Details: 05/23/2024
Checked unit and unit keeps sparking ; ordrng 1 W10475150 (Module) and 1 W11537719 (Harness)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Katy, TX 77450
Luis
Job Details: 05/23/2024
"I replaced the recalled element and checked ok, the customer was complaining about upper rack adjuster is broken, and I explained to her that the unit is out of warranty and she said she just purchased the unit, so I referred the customer to contact customer service to update the information and to place the work order"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77014
Osiel
Job Details: 05/23/2024
Unit has no airflow when connected to home vent system. Unit is heating and operating a normal when disconnected - no internal clog within unit needs to clean home vent system and show proof before any reschedule visit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Sugar Land, TX 77479
Osiel
Job Details: 05/23/2024
unit need defrost heater replacement with harness & thermistor ; ordrng 1 W11559968 (MOTOR-EVAP) and 1 W11650662 (HEATER) and 1 WPW10384183 (THERMISTOR)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Houston, TX 77096
derrick
Job Details: 05/23/2024
Replaced sparse board per tech line
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPA
Near Houston, TX 77027
jerrell
Job Details: 05/23/2024
Replaced pump ran test all operations normal.121604; used 1 W11542867 (Pump) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Houston, TX 77095
dadrick
Job Details: 05/23/2024
Customer wants to wait 24 hour before completing ticket
We serviced a
MAYTAG OVEN
Model MGR8800FZ5
Near Houston, TX 77095
dadrick
Job Details: 05/23/2024
Replace part unit still didnt work called tech line was advised to replace main harness SR#7739051577; ordrng 1 W11461074 (Harness)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Houston, TX 77095
dadrick
Job Details: 05/23/2024
Replace parts unit tested properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SHAXNO01
Near Houston, TX 77095
dadrick
Job Details: 05/23/2024
Replace compressor unit is now cooling properly
We serviced a
KITCHENAID ICEMAKER
Model KUID508HPS01
Near Houston, TX 77095
dadrick
Job Details: 05/23/2024
Per ID talk to customer ; ordrng 1 W11539855 (Pump)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ2
Near Houston, TX 77064
dadrick
Job Details: 05/23/2024
Replace part unit tested properly
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77064
dadrick
Job Details: 05/23/2024
Checked unit no power coming from wall checked breaker box reset breaker still no power coming from wall advised customer to get electric check professionally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Houston, TX 77068
dadrick
Job Details: 05/23/2024
Replace parts unit now cooling
We serviced a
WHIRLPOOL DRYER
Model WGD5605MC0
Near Spring, TX 77380
Joshua
Job Details: 05/23/2024
"Ran diagnostic, reconnect loose connection, all functions checked ok"
We serviced a
JENN-AIR WINECOOLER
Model JUWFL242HL01
Near Spring, TX 77380
Joshua
Job Details: 05/23/2024
"Sr-7739156011, ordering a replacement control; ordrng 1 W11693128 (Main control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Spring, TX 77380
Joshua
Job Details: 05/23/2024
"Was unable to contact owner, tagged the door and moved on."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Spring, TX 77380
Joshua
Job Details: 05/23/2024
"Ran diagnostic, no issues were found at this time. The customer was informed on having the unit on its own circuit."
We serviced a
WHIRLPOOL OVEN
Model WFE524CLBS0
Near Spring, TX 77381
Joshua
Job Details: 05/23/2024
SR-7739154348. Ordering an oven senor; ordrng 1 WPW10181986 (Oven sensor)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Spring, TX 77382
Joshua
Job Details: 05/23/2024
"Ran diagnostic, replaced faulty slider, reported part failure with techline. SR-7739153547; used 1 W10734521 (Slider) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS2
Near Spring, TX 77382
Joshua
Job Details: 05/23/2024
"Customer confirm on AM call, NA at the door. Waited 15 mins. Tagged Door and moved on. Had office call as well."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Tomball, TX 77375
Joshua
Job Details: 05/23/2024
"Ran diagnostic, Ordering dispenser assembly; ordrng 1 W10861000 (Dispenser)"
We serviced a
KITCHENAID ICE MACHINE
Model KRFF707ESS01
Near Houston, TX 77044
Miguel
Job Details: 05/23/2024
is not a refrigerator . it was ice MACHINE. just need the filter.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SHAXNO01
Near Houston, TX 77095
Sarom
Job Details: 05/23/2024
"2nd man helper to do a seal system, installed compressor"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS5
Near Katy, TX 77493
martin
Job Details: 05/23/2024
Inspected gas range and found no gas coming into house Customer needs to set up gas account
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM10
Near Katy, TX 77449
martin
Job Details: 05/23/2024
Inspected ice maker and found ice maker arm in the Off position. Reset back to ON and soon after ice cubes dropped and water filled reservoir
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Booth, TX 77469
Russell
Job Details: 05/23/2024
replaced inner door glass. unit tested ok.
We serviced a
AMANA M/W OTR
Model AMV2307PFB
Near Houston, TX 77033
Derrick
Job Details: 05/23/2024
Order parts ; ordrng 1 W10754299 (Magnetron) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Houston, TX 77017
Derrick
Job Details: 05/23/2024
Check unit to find all operations working as design on arrival customer had unit unplugged. Technician could not duplicate. The issue. Unit is OK. She was informed to run unit as usual and monitor it operations.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Baytown, TX 77523
Derrick
Job Details: 05/23/2024
Take unit and replace defective damper door unit OK?
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Houston, TX 77038
Gary L
Job Details: 05/23/2024
"Found faulty magnetron. Removed and replaced magnetron, capacitor and diode. Checked operation"
We serviced a
WHIRLPOOL OVEN
Model WFC150M0JB3
Near Houston, TX 77038
Gary L
Job Details: 05/23/2024
Ordering parts; ordrng 1 W11594224 (Control)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ03
Near Houston, TX 77022
Gary L
Job Details: 05/23/2024
Customer complaining that ice maker intermittently works. Removed and replaced water valve and board
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Richmond, TX 77469
Russell
Job Details: 05/23/2024
unit needs igniter and valve.; ordrng 1 WP98014893 (valve-gas) and 1 W11176454 (igntr-oven)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Booth, TX 77469
Russell
Job Details: 05/23/2024
"replaced drain, chute, and ice maker. silicone where fill tube hits chute and tape around it. unit tested ok."
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Richmond, TX 77469
Russell
Job Details: 05/23/2024
unit needs lid.; ordrng 1 W11259006 (lid)
We serviced a
WHIRLPOOL DRYER
Model WGD5605MW0
Near Missouri City, TX 77459
Russell
Job Details: 05/23/2024
NOT A CALLBACK THE NEWEST INSTALLED DRUM IS CRACKED THIS IS CLEARLY A CASE OF PART FAILURE. TOOK PICTURE OF CRACK. replaced drum again. unit tested ok. cust still doesnt like the way it sounds . POTENTIALY A PERPETUAL CALLBACK.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Richmond, TX 77407
raul
Job Details: 05/23/2024
When I called customer he no longer needed service.
We serviced a
MAYTAG WASHER
Model MGDB765FW0
Near Houston, TX 77095
Sarom
Job Details: 05/23/2024
Customet will call in for reschedule; saved tckt
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Cypress, TX 77433
Sarom
Job Details: 05/23/2024
"Replaced clutch, roto, slider, drive,stator"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Cypress, TX 77433
Sarom
Job Details: 05/23/2024
Reconnected main board and compressor
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Cypress, TX 77433
Sarom
Job Details: 05/23/2024
Replaced panel and logo wirlpool
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL2
Near Cypress, TX 77433
Sarom
Job Details: 05/23/2024
Aligned and reconnected the pump
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Cypress, TX 77433
Sarom
Job Details: 05/23/2024
Replaced timer
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Cypress, TX 77433
Sarom
Job Details: 05/23/2024
Replaced bulb
We serviced a
JENNAIR REFRIGERATOR
Model JS48NXFXDE01
Near Cypress, TX 77433
Sarom
Job Details: 05/23/2024
Need LEDS to be ordered 4 xW11632139; saved tckt
We serviced a
WHIRLPOOL WASHER
Model mvw4505mw0
Near Cypress, TX 77429
Sarom
Job Details: 05/23/2024
Reset and calibrated the system
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM04
Near Houston, TX 77084
Jordan
Job Details: 05/23/2024
Ordering valve replacement (WPW10279909).; ordrng 1 WPW10279909 (Valve)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Sugar Land, TX 77479
Edwin
Job Details: 05/23/2024
Upon arrival I diagnosed unit. After inspection no error codes. I did diagnostic cycle unit completed diagnostic cycle but it stayed in loop and F3E5 showed up called techline they said to reset control board. Unplug unit started unit everything good. No grinding noise and it started (picture attached) Unit is working as designed. SR# 7739151967.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Missouri City, TX 77489
Edwin
Job Details: 05/23/2024
Upon arrival I diagnosed unit. After inspection need parts. Told customer of roaches (pictures attached).SR#7739106223.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77015
ricky
Job Details: 05/23/2024
found and replaced shorted parts
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Houston, TX 77007
Damarcus
Job Details: 05/23/2024
Order parts and reschedule ; ordrng 1 W11620204 (Control)
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Houston, TX 77009
Damarcus
Job Details: 05/23/2024
Found inlet valve bad replace valve and ran service cycles all tested good no issues
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Houston, TX 77019
Louis R
Job Details: 05/23/2024
Water in dispenser. ; ordrng 1 W11524105 (Dispenser)
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS4
Near Houston, TX 77019
Louis R
Job Details: 05/23/2024
Replaced burners & caps
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Houston, TX 77004
Louis R
Job Details: 05/23/2024
Found broke wire to latch.; ordrng 1 W11316252 (Upper harness) and 1 W11449075 (NTC harness) and 1 W11682224 (Harness)
We serviced a
WHIRLPOOL OVEN
Model WOS52ES4MW0
Near Katy, TX 77450
martin
Job Details: 05/23/2024
Inspected and was able to reset controls Tested oven and heating properly now Door opens/closes as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Katy, TX 77494
martin
Job Details: 05/23/2024
"Inspected ice maker and found IM turned offAsked customer if they had turned it off, they did not knowAdvised I could send them quote for repairs if needed but to 1st wait see ice would start producing after turning back ONSent customer quote and uploaded picture of quote"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Katy, TX 77494
martin
Job Details: 05/23/2024
Inspected and found water standing inside drip panRemoved water and cleared code Ran diagnostics and no more code unit is working properly Advised customer to not use PODS since they have a water softener system To use only liquid detergent as recommended
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Brookshire, TX 77423
martin
Job Details: 05/23/2024
Replaced user interface
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Pattison, TX 77423
martin
Job Details: 05/23/2024
Replaced grill
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS
Near Fulshear, TX 77441
martin
Job Details: 05/23/2024
Replaced switches Advised customer to not slam door shut