We serviced a
JENN-AIR OVEN
Model JJW2830DP01
Near Katy, TX 77494
raul
Job Details:
06/16/2022
Assisted MY
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ05
Near Katy, TX 77494
martin
Job Details:
06/16/2022
Inspected fridge and found mullion heater turned off. Creating moisture to run down to top of freezer door and seeping into freezer creating frosting. Uploaded pictures for documentation Showed customer how to adjust if needed but to not turn off. NOTE: also customer has home temperature set at 77 degrees not helping the situation.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Humble, TX 77339
leonard
Job Details:
06/16/2022
replaced noisy and faulty drain pump and motor and pulley and belt and ran test cycle. test ok
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Magnolia, TX 77354
kayla
Job Details:
06/16/2022
Rebooted unit. Recalibrated. Ran diagnostics and found no errors at this time. Could not duplicate issue. Took videos of different cycles in motion to aware customer that the unit is working as designed. All operations are correct.
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Sugar Land, TX 77479
derrick
Job Details:
06/16/2022
Checked operation of unit no problem found. Consumer will call back if problem returns
We serviced a
AMANA DRYER
Model NED4655EW1
Near Richmond, TX 77469
derrick
Job Details:
06/16/2022
Repaired stuck blower and checked operation of unit ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77030
derrick
Job Details:
06/16/2022
Order parts; ordrng 1 W11416362 (Sump)
We serviced a
WHIRLPOOL RANGE
Model KCGD506GSS00
Near Houston, TX 77025
derrick
Job Details:
06/16/2022
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Houston, TX 77345
donnie
Job Details:
06/16/2022
"Unit wash motor isnt working, water comes in slow, no heat , open relay on control board ; ordrng 1 Wpw10671942 (Wash motor) and 1 Wpw10348269 (Drain pump) and 1 Wpw10327249 (Valve) and 1 W10629151 (Ui) and 1 W10751502 (Board)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Magnolia, TX 77354
kayla
Job Details:
06/16/2022
"Customers aware to fumigate roaches behind wall of unit so they cannot void warranty for the dishwasher. Mrs is aware to clean and maintain for any infestation. Only found one roach on ctrl board, but did not see infestation. Customer is aware that if we replace these ctrls and the issue persists after fumigation , whirlpool cannot guarantee warranty for any future infestation ..Ordering parts. Two wgt.; ordrng 1 W11413965 (Ui ctrl panel) and 1 W11414079 (Ui housing) and 1 W11410063 (Ctrl elec main)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Tomball, TX 77375
kayla
Job Details:
06/16/2022
Returning parts not used. Repaired wires at loose terminals on ctrls. Rebooted unit. Ran diagnostics. All operations are correct.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Cypress, TX 77433
kayla
Job Details:
06/16/2022
Returning parts not used. Found unit clogged at drain with towels. Repaired drain pump and bellows. Advised customer on cleaning maintenance with bellows and washer.. also advised to clean often since they use it daily.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Houston, TX 77079
jerrell
Job Details:
06/16/2022
Replaced module ran test all operations normal ; used 1 W11462342 (Module) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Houston, TX 77077
jerrell
Job Details:
06/16/2022
Installed door mullion all test normal.
We serviced a
KITCHEN AID OVEN
Model KOSE507ESS04
Near Cypress, TX 77433
kayla
Job Details:
06/16/2022
"Single wall oven..Wrong part was in box, but the correct part number was ordered for the ui console asy. Unit still not working. Reordering ctrls.Three wgt. Two tech with DO.; ordrng 1 W11093248 (Ui console asy stainless single wall oven) and 1 W11179310 (Ctrl main)"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Cypress, TX 77433
kayla
Job Details:
06/16/2022
DO helped uninstall stacked unit in closet to replace parts and reinstall. Rebooted unit. Tested all ops. All ops correct.Double labor: W136YB1NL2
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GBS1
Near Humble, TX 77346
donnie
Job Details:
06/16/2022
"Found dishwasher power cord almost unplugged,hanging, from receptacle under sink. Plugged in operations are correct now"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Cypress, TX 77433
kayla
Job Details:
06/16/2022
DO helped uninstall stacked unit in closet to replace parts and reinstall. Rebooted unit. Tested all ops. All ops correct.Double labor: W136YA1NL2
We serviced a
AMANA MICROWAVE
Model AMV2307PFS07
Near Houston, TX 77002
ben
Job Details:
06/16/2022
replaced shorted control
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Humble, TX 77346
donnie
Job Details:
06/16/2022
Unit needs ui and board ; ordrng 1 W11510463 (Board) and 1 W11478525 (Ui)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Humble, TX 77346
donnie
Job Details:
06/16/2022
"Repaired float switch, ran diagnostics, rebooted unit operations are correct now"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Humble, TX 77396
donnie
Job Details:
06/16/2022
"Cant duplicate issue at this time, operations are correct now"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Cypress, TX 77433
donnie
Job Details:
06/16/2022
Helped KD repair stacked unit
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Porter, TX 77365
leonard
Job Details:
06/16/2022
order part; ordrng 1 279441 (drum ring)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near New Caney, TX 77357
leonard
Job Details:
06/16/2022
"checked unit operations and voltage and polarity and amp draw and all checked ok, with highest amp draw 7.1 amps.unit is on a 20 amp gfci breaker. called Tech line and spoke with Andrew and he advised going ahead and replacing motor. replaced motor and still tripping erracticaly. customer needs to get breaker replaced. ref#7733695381; used 1 W11026785 (MOTORDRVE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near New Caney, TX 77357
leonard
Job Details:
06/16/2022
unkinked drain hose and re-routed and resecured and ran test cycle. test ok
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near New Caney, TX 77357
leonard
Job Details:
06/16/2022
"replaced faulty motor and belt and pulley and ran test cycle. test ok; used 1 W11497303 (motor), 1 W10721967 (CAM), and 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Roman Forest, TX 77357
leonard
Job Details:
06/16/2022
cleaned debris from oven racks and checked all oven operations and adjusted top burner flames. all check ok
We serviced a
WHIRLPOOL FREEZER
Model WRS321SDHZ
Near Santa Fe, TX 77510
Gary L
Job Details:
06/16/2022
Helper complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW00
Near Houston, TX 77061
chris
Job Details:
06/16/2022
Found broken filter housing part order ; ordrng 1 W10862456 (Filter housing)
We serviced a
WHIRLPOOL OVEN
Model WOD51ES4EB
Near Houston, TX 77058
chris
Job Details:
06/16/2022
Found faulty fans and door lock part order ; ordrng 1 WPW10176670 (Fan upper) and 1 WPW10016550 (Fan lower) and 1 WPW10195934 (Latch)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Cypress, TX 77433
donnie
Job Details:
06/16/2022
Helped KD repair stacked unit
We serviced a
KITCHEN AID OVEN
Model KOSE507ESS04
Near Cypress, TX 77433
donnie
Job Details:
06/16/2022
"Helped KD with wall oven, new parts are defective ; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Crosby, TX 77532
ricky
Job Details:
06/16/2022
"needs cnts, est declined"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near La Porte, TX 77571
ricky
Job Details:
06/16/2022
found after resetting cnt now working
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ01
Near Deer Park, TX 77536
ricky
Job Details:
06/16/2022
need pump; ordrng 1 w10702856
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Spring, TX 77382
james
Job Details:
06/16/2022
Order parts reschedule with customer; ordrng 1 W11394572 (LATCH)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Houston, TX 77011
ricky
Job Details:
06/16/2022
need cnt; ordrng 1 w10682535 and 1 w11476586 and 1 w10775446
We serviced a
WHIRLPOOL OVEN
Model JMW3430IL03
Near Katy, TX 77450
martin
Job Details:
06/16/2022
"Inspected microwave and the console is non responsive to the MW commands. Will reorder console, MW ACU, and ACU ; ordrng 1 W11449431 (CONSOLE) and 1 W11448961 (CONTROL BOARD) and 1 W11325784 (MW ACU)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Katy, TX 77449
martin
Job Details:
06/16/2022
Needs control board and pressure switch ; ordrng 1 W11322905 (Control board) and 1 W11316246 (Pressure switch)
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Katy, TX 77449
martin
Job Details:
06/16/2022
"Needs heater,control board,fuse and thermostat ; ordrng 1 WP3387747 (HEATER) and 1 280148 (THERMOSTAT CUT OFF) and 1 W10909685 (THERMAL FUSE) and 1 W11388022 (CONTROL BOARD) and 1 WP8577274 (THERMISTOR)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS
Near Katy, TX 77493
martin
Job Details:
06/16/2022
Inspected MW door and interior Heating properly and working as intended Just wanted a second opinion
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS1
Near Houston, TX 77004
ben
Job Details:
06/16/2022
replaced shorted element and control
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPA00
Near Houston, TX 77027
ben
Job Details:
06/16/2022
checked unit found the hose connection under the sink leaking not the factory drain hose.
We serviced a
KITCHENAID DISHWASHER
Model KUDS50FVSS3
Near Houston, TX 77027
ben
Job Details:
06/16/2022
order parts; ordrng 1 W10258275 (bi-metal) and 1 W10285179 (cntrl-elec)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Houston, TX 77098
ben
Job Details:
06/16/2022
replaced shorted control and panel
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHC00
Near Houston, TX 77054
ben
Job Details:
06/16/2022
checked unit adjusted the frezer door and checked operation
We serviced a
WHIRLPOOL RANGE
Model KCGD506GSS00
Near Houston, TX 77025
ben
Job Details:
06/16/2022
customer cx at the door the unit is working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Houston, TX 77003
ben
Job Details:
06/16/2022
checked unit adjusted the frezer door gasket and checked operation
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Houston, TX 77003
ben
Job Details:
06/16/2022
completing for trip fee repeat no show per JR
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Houston, TX 77042
anthony
Job Details:
06/16/2022
Fixed switch assembly and found bail arm in the up position customer to monitor unit. If they call back please order ice maker W11553255
We serviced a
JENN-AIR OVEN
Model JJW2830DP01
Near Katy, TX 77494
martin
Job Details:
06/16/2022
Replaced parts list and tested Heating as intended
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HB4
Near Missouri City, TX 77489
roosevelt
Job Details:
06/16/2022
replaced bad control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Missouri City, TX 77459
roosevelt
Job Details:
06/16/2022
ajusted fill tube to icemaker and all function ok
We serviced a
WHIRLPOOL STACK UNIT
Model WET4024HW0
Near Houston, TX 77085
roosevelt
Job Details:
06/16/2022
reconnected fill line and all function ok.. dl auth# is w136q20nl2
We serviced a
WHIRLPOOL MICROWAVE
Model KMBD104GSS
Near Missouri City, TX 77459
roosevelt
Job Details:
06/16/2022
replaced all parts and all function ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Missouri City, TX 77459
roosevelt
Job Details:
06/16/2022
checked and dound that compressor was disconnected reconnected and all function worked
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Missouri City, TX 77459
roosevelt
Job Details:
06/16/2022
replaced bad bracket; used 1 W10837240 (BRACKET) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCF72DKL
Near Missouri City, TX 77459
roosevelt
Job Details:
06/16/2022
customer cancle at door said unit is working
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Missouri City, TX 77459
roosevelt
Job Details:
06/16/2022
checked and found that switch was off turned back on and all function worked ok
We serviced a
WHIRLPOOL COOK TOP
Model KCED600GSS01
Near Houston, TX 77095
donnie
Job Details:
06/15/2022
"Pulled downdraft cooktop, removed top. Repaired open circuit black wire at burner switch for left front burner. Operations are correct now. Reinstalled unit."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Houston, TX 77095
donnie
Job Details:
06/15/2022
Unit bounces in spin cycle.need suspension rods; ordrng 1 W11130362 (Suspension rods)
We serviced a
WHIRLPOOL RANGE
Model JDRP436HL01
Near Conroe, TX 77384
james
Job Details:
06/15/2022
Checked unit and found gas leak at brass fitting from supply line to regulator. Advised customer to contact a plumber to have issue corrected. Gas supply left in the on position per customer request. She advised her contractor would be there within the next 30 minutes.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS
Near Pearland, TX 77584
johnny
Job Details:
06/15/2022
Found faulty pump replaced pump and control unit is working as intended no issues found at this time
We serviced a
JENN-AIR RANGE
Model JGCP436WP01
Near Missouri City, TX 77459
roosevelt
Job Details:
06/15/2022
replacd bad regulator
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Missouri City, TX 77459
roosevelt
Job Details:
06/15/2022
replaced bad motor and claudia is to refund serivice fee back for customeer had paid already; used 1 W10822606 (MOTOR) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Missouri City, TX 77459
roosevelt
Job Details:
06/15/2022
cheked and drain line is froze over and customer is going to defrost unit
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near La Porte, TX 77571
ricky
Job Details:
06/15/2022
replaced lites per rework
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Pasadena, TX 77505
ricky
Job Details:
06/15/2022
found and replaced warped cover
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDHZ
Near Pasadena, TX 77503
ricky
Job Details:
06/15/2022
found and replaced worn parts
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS0
Near Pearland, TX 77584
johnny
Job Details:
06/15/2022
Found faulty igniter replaced igniter unit is working as intended no issues found at this time Email customer receipt ; ordrng 1 Igniter
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Friendswood, TX 77546
johnny
Job Details:
06/15/2022
Found faulty gearcase replaced gearcase unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW
Near Friendswood, TX 77546
johnny
Job Details:
06/15/2022
Found faulty cam replaced cam unit is working as intended no issues found at this time ; used 1 W10721967 (Cam) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Alvin, TX 77511
johnny
Job Details:
06/15/2022
Found faulty icemaker replaced icemaker unit is working as intended no issues found at this time
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Houston, TX 77083
raul
Job Details:
06/15/2022
Replaced console
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Houston, TX 77072
raul
Job Details:
06/15/2022
Replaced motor evap and unclog drain line
We serviced a
WHIRLPOOL WASHER
Model MVWB865GC0
Near Houston, TX 77012
ricky
Job Details:
06/15/2022
need cnts; ordrng 1 w11109974 and 1 w11114420 and 1 W10854688 (housing)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Rosharon, TX 77583
roosevelt
Job Details:
06/15/2022
droped parts off to builder
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Arcola, TX 77583
roosevelt
Job Details:
06/15/2022
checked and put missisng screw back in handle
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Arcola, TX 77583
roosevelt
Job Details:
06/15/2022
checked and put missisng screw back in handle
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Bellaire, TX 77401
anthony
Job Details:
06/15/2022
Unit is making ice and temperatures are all ok at this time customer will need to monitor unit and call back if problem returns
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Bellaire, TX 77401
anthony
Job Details:
06/15/2022
Unit is making ice and temperatures are all ok at this time customer will need to monitor unit and call back if problem returns
We serviced a
MAYTAG DRYER
Model MGD6230RHW1
Near Houston, TX 77025
anthony
Job Details:
06/15/2022
Replaced warped front panel customer had parts all ok no problems
We serviced a
WHIRLPOOL ICEMAKER
Model WUI95X15HZ01
Near Houston, TX 77096
anthony
Job Details:
06/15/2022
Replaced faulty fan and also condenser motor all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Houston, TX 77096
anthony
Job Details:
06/15/2022
Fixed hot and cold water supply all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW
Near Texas City, TX 77590
Gary L
Job Details:
06/15/2022
Found faulty water valve properly reinstalled water valve unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIHZ00
Near Katy, TX 77493
martin
Job Details:
06/15/2022
Replaced parts list
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Katy, TX 77494
martin
Job Details:
06/15/2022
Assisted AR with 2man job
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Fulshear, TX 77441
martin
Job Details:
06/15/2022
Assisted AR with 2man job
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Alvin, TX 77511
Gary L
Job Details:
06/15/2022
Helper complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, TX 77407
martin
Job Details:
06/15/2022
Closing out
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, TX 77583
derrick
Job Details:
06/15/2022
Found drum not turning. Put bent back on pulley and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Seabrook, TX 77586
chris
Job Details:
06/15/2022
Unit needs 5 pin ice maker. Part number is not in breakdown; saved tckt
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS04
Near Houston, TX 77055
jerrell
Job Details:
06/15/2022
Need to order; ordrng 1 W11086141 (CONSOLE)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Porter, TX 77365
donnie
Job Details:
06/15/2022
Remove top of door and inner glass tightened all screws on door and reinstalled door parts. Operations are correct now
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Huffman, TX 77336
leonard
Job Details:
06/15/2022
re-installed loose rt. rear leveling leg and re-leveled unit. ck ok
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Fresno, TX 77545
roosevelt
Job Details:
06/15/2022
close out call per tori
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Rosharon, TX 77583
roosevelt
Job Details:
06/15/2022
checked and found that braker was tripped reset and all function ok
We serviced a
JENNAIR REFRIGERATOR
Model JS48PPDUDE01
Near Houston, TX 77024
anthony
Job Details:
06/15/2022
Needs parts; ordrng 12 W11484836 (Led)s
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Houston, TX 77056
anthony
Job Details:
06/15/2022
Needs parts; ordrng 1 W11325580 (Console) and 1 W11322879 (Control)