We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Alvin, TX 77511
Corey
Job Details: 10/30/2024
Assisted tech jb
We serviced a
WHIRLPOOL DRYER
Model Med4500mw0
Near Montgomery, TX 77316
gary
Job Details: 10/30/2024
"Ran diagnostics, ordering replacement timer and knob assembly ; ordrng 1 W11685947 (Timer) and 1 W11675852 (Knob)"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77042
Jordan
Job Details: 10/30/2024
"Part order for belt, and pulley for unit with loud noise in spin.; ordrng 1 661570V (Belt) and 1 WPW10344192 (Pulley)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WUW55X24DS
Near Houston, TX 77079
Jordan
Job Details: 10/30/2024
Part order for evaporator and condenser fan motor due to noisy unit.; ordrng 1 W10782230 (Evap motor) and 1 W11678274 (Fan motor)
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDHZ
Near Conroe, TX 77301
John
Job Details: 10/30/2024
changed out impeller and motor unit checked out
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Conroe, TX 77301
John
Job Details: 10/30/2024
changed spark mod and harness unit is correct now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM
Near Conroe, TX 77301
John
Job Details: 10/30/2024
checked unit out ajusted door up unit shuts correct at this point
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Houston, TX 77082
raul
Job Details: 10/30/2024
Assisted JL
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HB08
Near Houston, TX 77083
Jordan
Job Details: 10/30/2024
"W1clyn0npl2. Installed new capacitor, diode, trans, and magnetron. Unit now heating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Houston, TX 77082
Jordan
Job Details: 10/30/2024
Per service tech #7739900094 unit will be subject to product review due to user interface still not light after door replacement.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Fresno, TX 77545
roosevelt
Job Details: 10/29/2024
checked and heater got hot reset unit and all function ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Missouri City, TX 77459
roosevelt
Job Details: 10/29/2024
Check in refrigerators cooling that correct temp adjust the settings unit is making ice didn't find any problems with the refrigerator
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS
Near Missouri City, TX 77459
roosevelt
Job Details: 10/29/2024
replaced broken heater
We serviced a
JENNAIR REFRIGERATOR
Model JS48PPDUDB15
Near Missouri City, TX 77459
roosevelt
Job Details: 10/29/2024
per tech line Glenn bad thermistor sr# is 7740210608; used 1 WP2188820 (THERMISTOR) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS05
Near Baytown, TX 77523
ricky
Job Details: 10/29/2024
needs def parts; ordrng 1 w11440350 (cnt) and 1 w10280385 (stat) and 1 w11355311 (htr)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS
Near Conroe, TX 77306
John
Job Details: 10/29/2024
cust canceld at door
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Missouri City, TX 77459
roosevelt
Job Details: 10/29/2024
checked and reset unit and ajusted temp
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Missouri City, TX 77459
derrick
Job Details: 10/29/2024
Replaced shorted sensor and checked operation of unit ok
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDB15
Near Sugar Land, TX 77479
derrick
Job Details: 10/29/2024
Assisted RO on service call
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04U
Near Houston, TX 77085
derrick
Job Details: 10/29/2024
Order this regulator per tech line; ordrng 1 W10786952 (Regulator)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Houston, TX 77074
derrick
Job Details: 10/29/2024
Repaired stuck air baffle and checked operation of unit ok
We serviced a
WHIRLPOOL WASHER
Model WTW500CMW0
Near Arcola, TX 77583
roosevelt
Job Details: 10/29/2024
replaced broken strike; used 1 W11457841 (STRIKE) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC
Near Rosharon, TX 77583
roosevelt
Job Details: 10/29/2024
checked and put screw back into stater and all function ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ
Near Houston, TX 77088
angel
Job Details: 10/29/2024
"Ran diagnostic, unit not exchanging heat. Ordering seal system and couplers; ordrng 1 W11580057 (Compressor assembly) and 1 W11546605 (Evap) and 1 W11506635 (Coupler)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Baytown, TX 77523
ricky
Job Details: 10/29/2024
needs ring; ordrng 1 w11175629 (fac) and 1 w11094300 (ring)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW
Near Conroe, TX 77302
james
Job Details: 10/29/2024
Assisted Tech JP; used 1 W10721967 (cam) from stock
We serviced a
AMANA RANGE
Model AGR6303MMB
Near Conroe, TX 77384
james
Job Details: 10/29/2024
Customer advised smells gas when using oven. Checked unit for gas leaks with gas leak meter and none found. Ran test cycle and unit checks ok and burner lights all the way around and has nice blue flames. Advised customer they will smell gas throught the cooking cycle when unit cycles burner on and off. Also advised for customer to use venthood fan on low when using range. Documented with Monica at Safety and she advised unit is operating as designed and is unable to issue SR# due to unit not being registered with Whirlpool.
We serviced a
KITCHENAID MICROWAVE
Model KOCE900HBS23
Near Pasadena, TX 77505
Derrick
Job Details: 10/29/2024
Order parts ; ordrng 1 W11598119 (Fan motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Houston, TX 77062
Derrick
Job Details: 10/29/2024
Check unit to find customer has a issue with a stopped up water filter technician remove filter water pressure went up put filter back in water pressure to start trickling. She was informed to replace her water filter and all other operations are OK.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Houston, TX 77062
Derrick
Job Details: 10/29/2024
Replace defective diffuser unit is OK
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Missouri City, TX 77459
derrick
Job Details: 10/29/2024
Replaced shorted cycling thermostat. Consumer need to have receptacle and cord replaced. Receptacle bad and creating arching
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Missouri City, TX 77459
Edwin
Job Details: 10/29/2024
Upon arrival I diagnosed unit. No error codes found. I reset it control board. Then ran unit unit passed unit completed cycle normally. Unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV05
Near Baytown, TX 77523
ricky
Job Details: 10/29/2024
found and replaced warped part
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Missouri City, TX 77459
Edwin
Job Details: 10/29/2024
Upon arrival i replaced parts. After replacement i ran unit. Tested passed. Unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB07
Near Cypress, TX 77433
dadrick
Job Details: 10/29/2024
Pre ID talked to customer ; ordrng 1 Lw11026427 (Door)
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Houston, TX 77012
Derrick
Job Details: 10/29/2024
Check unit to find all operations working as designed on arrival Red diagnosis to fine unit unit has no fault codes nor is there any indication of mechanical failure all noises diagnosis normal operating noises customer was informed that the unit is OK and working as designed
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Houston, TX 77015
Derrick
Job Details: 10/29/2024
Order parts ; ordrng 1 W10909685 (Fuse) and 1 Wp8577274 (Thermistor) and 1 Wp8557403 (Stat) and 1 280148 (Cutoff)
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Cypress, TX 77433
Sarom
Job Details: 10/29/2024
Reset the system and calibrated
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS05
Near Dickinson, TX 77539
donnie
Job Details: 10/29/2024
Replaced icemaker in ceiling of refrigerator. Operations are correct now
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Magnolia, TX 77354
Joshua
Job Details: 10/29/2024
Reinstall door. Adjusted hinges. All unit functions checked ok at this time.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Conroe, TX 77384
Joshua
Job Details: 10/29/2024
Customer request to be R/S am; saved tckt
We serviced a
AMANA DRYER
Model NED4655EW
Near Conroe, TX 77302
John
Job Details: 10/29/2024
checked unit out cust never cleaned vent filter showed ow to clean unit checked out
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Houston, TX 77016
Gary L
Job Details: 10/29/2024
Set oven to bake at 500 degrees. Unit tripped breaker even with ground wire disconnected. Let oven bake for one hour
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Houston, TX 77016
Gary L
Job Details: 10/29/2024
Set oven to bake at 500 degrees. Unit did not trip breaker. Let oven bake for 50 minutes
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Houston, TX 77016
Gary L
Job Details: 10/29/2024
Set oven to bake at 500 degrees. Unit did not trip breaker. Let oven heat for 50 minutes anyway
We serviced a
WHIRLPOOL DRYER
Model WET4027HW2
Near Tomball, TX 77377
gary
Job Details: 10/29/2024
"Ran diagnostics, corrected wiring issues from terminal block. All functions checked ok at this time"
We serviced a
WHIRLPOOL RANGE
Model WFES3330RS0
Near Houston, TX 77016
Gary L
Job Details: 10/29/2024
Found unit working. Set oven to bake at 500 degrees anyway.
We serviced a
WHIRLPOOL RANGE
Model WFES3030RSO
Near Houston, TX 77016
Gary L
Job Details: 10/29/2024
Found unit tripping breaker. Removed ground wire. Set oven to bake at 500 degrees for 1 hour. Reinstalled ground wire and tested.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM03
Near Houston, TX 77047
Gary L
Job Details: 10/29/2024
Found faulty ice maker. Removed and replaced ice maker. Checked operation
We serviced a
KITCHENAID COOKTOP
Model KICU569XSS00
Near Houston, TX 77027
angel
Job Details: 10/29/2024
"Ran diagnostic, customer mentioned that after a power surge the cook top stop working. When open the cook top found a burn area oat the board. Board is a discontinued item. Customer was informed"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Houston, TX 77009
Damarcus
Job Details: 10/29/2024
Order parts and reschedule ; ordrng 2 W10234194 (PIN-ADJUSTMENT)s and 6 W10851443 (Screws)s and 2 WP965173 (Screws)s and 1 W10800806 (Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Pasadena, TX 77505
ricky
Job Details: 10/29/2024
found and replaced shorted part
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FSDM11
Near Cypress, TX 77433
Sarom
Job Details: 10/29/2024
Reconnected motor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Cypress, TX 77433
Sarom
Job Details: 10/29/2024
Replaced main board and sensor
We serviced a
WHIRLPOOL OVEN
Model KOCE507ESS06
Near Humble, TX 77339
leonard
Job Details: 10/29/2024
uninstalled unit and replaced shorted control boards and control panel and blown fuse and reinstalled and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Humble, TX 77346
leonard
Job Details: 10/29/2024
order part 2wgt; ordrng 1 W11750811 (water tube kit)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Porter, TX 77365
leonard
Job Details: 10/29/2024
order parts 2wgt; ordrng 2 W10857234 (hinge-door)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM05
Near Houston, TX 77049
Gary L
Job Details: 10/29/2024
Found restriction at drier. Removed Freon from unit. Removed and replaced drier. Recharged system and reset cold control ; used 1 W11109499 (Drier) from stock
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near Houston, TX 77015
Gary L
Job Details: 10/29/2024
Found shorted element. Removed and replaced element to right rear burner and also replaced switch. Checked operation and function
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Houston, TX 77024
angel
Job Details: 10/29/2024
Ran diagnostic adjust machine levels. All functions checked okay no error codes after cycle or noise
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near The Woodlands, TX 77382
Joshua
Job Details: 10/29/2024
Cancelled at door. Customer confirm unit has been removed by Lowes.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Missouri City, TX 77459
Edwin
Job Details: 10/29/2024
Upon arrival I replaced parts. After replacement i tested unit. Unit passed. Unit is working as designed.
We serviced a
MAYTAG WASHER
Model MVW7232HC2
Near Rosharon, TX 77583
derrick
Job Details: 10/29/2024
Order control; ordrng 1 W11687817 (Control)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Channelview, TX 77530
Derrick
Job Details: 10/29/2024
Check unit unit to find customer has a plumbing issue. He was referred to a plumber. Water is backing out of the standpipe unit is OK.
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Rosenberg, TX 77469
Russell
Job Details: 10/29/2024
"replaced tub, basket, gearcase, pulley, washplate, filter, and screws. unit tested ok. W1CLJ00NL2"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Sugar Land, TX 77479
Edwin
Job Details: 10/29/2024
Upon arrival I diagnosed unit. After inspection water valve not working properly will need parts replaced. ; ordrng 1 W11510463 (Control Board) and 1 W11220230 (Water Valve) and 1 W11130934 (Harness water valve)
We serviced a
KITCHENAID DISHWASHER
Model KDTE704DSS0
Near Sugar Land, TX 77478
Edwin
Job Details: 10/29/2024
Upon arrival I replaced parts. After replacement tested unit. Pump and motor now working ( pictures attached. Unit is working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Houston, TX 77433
dadrick
Job Details: 10/29/2024
Replace parts unit tested properly
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77095
dadrick
Job Details: 10/29/2024
Checked unit lid not locking ; ordrng 1 W11513248 (Latch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Houston, TX 77070
dadrick
Job Details: 10/29/2024
Checked unit wheels broke on draw an frame is bent ; ordrng 2 W10331298 (RAIL-REAR PANTRY KA)s and 2 W11696630 (Deli)s and 2 WPW10396909 (Front deli)s
We serviced a
WHIRLPOOL OVEN
Model WFE505W0JS3
Near Richmond, TX 77407
raul
Job Details: 10/29/2024
Replaced control board
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Porter, TX 77365
leonard
Job Details: 10/29/2024
rebooted control board and ran recalibration and test cycle. all test ok
We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near Spring, TX 77386
Clayton
Job Details: 10/29/2024
"Ran the dryer. It did have a thumping noise, took it apart and replaced two of the rollers in the back that seemed like they werent spinning very good thumping sound is still there, but not as loud as it was before dryer is functioning good and sounds normal."
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ01
Near Conroe, TX 77385
Clayton
Job Details: 10/29/2024
"When turning on the convection bake the oven would trip the breaker and the fan would not turn on due to the blades being bent, hitting the cover to the convection fan, took off the cover and the blade made it straight installed it again, and the fan turned on and ran good and the oven did not trip the breaker"
We serviced a
WHIRLPOOL RANGE
Model KFGC558JSS01
Near Houston, TX 77064
dadrick
Job Details: 10/29/2024
Checked unit gas line and regulator is bent; ordrng 1 W11355235 (Tube gas) and 1 W11193822 (Regulator)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Houston, TX 77060
dadrick
Job Details: 10/29/2024
Replace part unit tested properly
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Houston, TX 77067
dadrick
Job Details: 10/29/2024
Replace parts unit tested properly
We serviced a
WHIRLPOOL DRYER
Model WED6605MC0
Near Houston, TX 77073
dadrick
Job Details: 10/29/2024
Checked unit display is out again part failed console is not powering on; ordrng 1 W11603840 (Console)
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ11
Near Magnolia, TX 77355
gary
Job Details: 10/29/2024
"Ran diagnostics, found part failure. Replaced freezer thermistor once more. All functions checked ok at this time; used 1 Wpw10384183 (Thermistor) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ03
Near Katy, TX 77494
martin
Job Details: 10/29/2024
"Replaced chute,container and coupling Also customer complained about some frosting throughout freezer and inspected for any air leaks and could not locate any Called tech support to Document SR#7740209632Per tech line this is normal as some moisture may occur when opening the freezer door and freezeNOTE:Customer still not satisfied with what tech support stated Ice maker is now working properly"
We serviced a
AMANA DISHWASHER
Model ADB1400AMB1
Near Houston, TX 77072
Jordan
Job Details: 10/29/2024
Customer unavailable will contact office to reschedule her appointment.; saved tckt
We serviced a
AMANA MICROWAVE
Model AMV2307PFB
Near Houston, TX 77063
Jordan
Job Details: 10/29/2024
Assisted tech.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW1
Near Houston, TX 77063
Jordan
Job Details: 10/29/2024
"Installed new cam, belt, and shield. Basket now spinning properly."
We serviced a
WHIRLPOOL DRYER
Model CSP2970HQ1
Near Houston, TX 77042
Jordan
Job Details: 10/29/2024
Reconnected loose thermal fuse harness behind control board. Unit now operating properly.
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Pinehurst, TX 77362
gary
Job Details: 10/29/2024
"Ran diagnostics, replaced complete harness, pump and lid assembly in unit. All functions checked ok"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Magnolia, TX 77355
gary
Job Details: 10/29/2024
"Ran diagnostics, replaced main spark module and igniter for intermittent failure of bake ignition. All functions checked ok at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Houston, TX 77077
jerrell
Job Details: 10/29/2024
Installed control and pump motor ran test all operations normal.
We serviced a
MAYTAG DRYER
Model MGD6230HW1
Near Houston, TX 77044
Osiel
Job Details: 10/29/2024
replaced thermal fuse - unit is able to start & heat as normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Houston, TX 77044
Osiel
Job Details: 10/29/2024
"replaced damper control - check operation, working as normal"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Tomball, TX 77377
gary
Job Details: 10/29/2024
"Ran diagnostics, ordering replacement fill valve assembly ; ordrng 1 W11210463 (Valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Rosenberg, TX 77469
Russell
Job Details: 10/29/2024
"replaced control, harness, and switch. unit tested ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Booth, TX 77469
Russell
Job Details: 10/29/2024
replaced agitator and washplate. unit tested ok.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC7HS
Near Atascocita, TX 77346
Osiel
Job Details: 10/29/2024
"uninstalled & reinstalled - replacing control board and console, tested working as normal"
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Houston, TX 77036
Jordan
Job Details: 10/29/2024
"Installed slider (W10734521), and clutch (W10754448). Basket now spinning properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM05
Near Houston, TX 77019
george
Job Details: 10/29/2024
Replaced seal system. The unit is on and cooling
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Pearland, TX 77584
Josue
Job Details: 10/29/2024
Upon arrival customer no longer needed service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Spring, TX 77388
Clayton
Job Details: 10/29/2024
"Went to install the parts change the temp sensor, but there was no need to replace the control board and the heater because the heater was working and getting power while doing the repair for the temp sensor"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Hitchcock, TX 77563
donnie
Job Details: 10/29/2024
Unit needs magnetron and inverter; ordrng 1 W11325604 (Inverter) and 1 W11346197 (Magnetron)
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near La Marque, TX 77568
Corey
Job Details: 10/29/2024
Order Tod ; ordrng 1 WP4449751 (Tod)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Texas City, TX 77590
Corey
Job Details: 10/29/2024
Order control board; ordrng 1 W11305303 (Control board) and 1 W11459348 (Control panel)