We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ1
Near Richmond, TX 77406
raul
Job Details: 09/12/2023
Will need turntable motor and harness. Customer will think about continuing with repairs.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT75OSAKZ0
Near Katy, TX 77494
raul
Job Details: 09/12/2023
"Ran diagnostic and didn't find any error codes I ran diagnostic cycle and didn't find any leaks. I checked valve, drain line, pump and motor and mo leaks."
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDB20
Near Katy, TX 77494
raul
Job Details: 09/12/2023
Will need emitter and transmitter ; ordrng 1 W11629974 (Emitter and transmitter)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, TX 77494
raul
Job Details: 09/12/2023
Assisted MY
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, TX 77407
raul
Job Details: 09/12/2023
Will need thermistor and heater harness ; ordrng 1 Wpw10384183 (Thermistor) and 1 W11650662 (Heater harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Missouri City, TX 77459
roosevelt
Job Details: 09/12/2023
bad pump and motor pt# is w11025157 at 447.98 and lb is 289.95 for a total of 798.81 if customer decides to repaire
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near League City, TX 77573
anthony
Job Details: 09/12/2023
Reset control and adjusted water valve all ok no problems
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near Seabrook, TX 77586
anthony
Job Details: 09/12/2023
Adjusted door strike and switch all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Magnolia, TX 77354
gary
Job Details: 09/12/2023
"Unable to reach customer, will need RS; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Montgomery, TX 77316
gary
Job Details: 09/12/2023
"Ran diagnostics, cleared ice build up from in container. Customer advised on functions and water pressure. Unit working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Magnolia, TX 77354
gary
Job Details: 09/12/2023
"Ran diagnostics, ordering replacement hinge, upper and lower cam assembly ; ordrng 1 W11293374 (Hinge door) and 1 W10876191 (Door cam) and 1 Wpw10257206 (Cam upper)"
We serviced a
WHIRLPOOL DISHWASHER
Model JDB9800CWP2
Near Tomball, TX 77375
gary
Job Details: 09/12/2023
"Spoke with customer, will pre Id main drain pump and vent assembly ; ordrng 1 Wpw10469574 (Vent) and 1 Wpw10531320 (Pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Tomball, TX 77375
gary
Job Details: 09/12/2023
Ran diagnostics and reset main controls. Customer advised on unit functions. Checked ok at this time
We serviced a
MAYTAG M/W OTR
Model MMV4207JZ00
Near Tomball, TX 77375
gary
Job Details: 09/12/2023
"Ran diagnostics, released stuck bulb from socket and customer advised on functions. Checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Hockley, TX 77447
gary
Job Details: 09/12/2023
"Ran diagnostics, adjusted lines creating vibration. Documented issue with tech line SR-7737306260 customer advised on unit functions. Checked ok at this time"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRW08
Near Santa Fe, TX 77510
chris
Job Details: 09/12/2023
Replaced faulty ice maker. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL MICROWAVE
Model GT4185SKQ2
Near Pearland, TX 77584
chris
Job Details: 09/11/2023
Units paint on the inside of the cavity is flaking off causing the unit to arc off of the metal
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77345
leonard
Job Details: 09/11/2023
re-installed loose drum bearing ring and checked operation. ck ok
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Humble, TX 77338
leonard
Job Details: 09/11/2023
reversed cold and hot water lines that were hooked up incorectly and rebooted control board and ran test cycle. test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near New Caney, TX 77357
leonard
Job Details: 09/11/2023
"replaced broken surface holder and lamp and checked operation. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Houston, TX 77075
chris
Job Details: 09/11/2023
Replaced faulty compressor and evaporator. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS00
Near Rosharon, TX 77583
roosevelt
Job Details: 09/11/2023
replaced blown fues and now customer needs a panle; used 1 WPW10545291 (FUSE) from stock
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Montgomery, TX 77316
gary
Job Details: 09/11/2023
Closing ticket
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Galveston, TX 77550
chris
Job Details: 09/11/2023
Found faulty ice maker part order; ordrng 1 W11546935 (Ice maker)
We serviced a
KITCHENAID ICE MAKER
Model KUIX535HPS00
Near Galveston, TX 77554
chris
Job Details: 09/11/2023
Found faulty compressor and condenser fan part order ; ordrng 1 WPW10605286 (Compressor) and 1 W11613295 (Condenser fan)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Galveston, TX 77554
chris
Job Details: 09/11/2023
Found faulty control ; ordrng 1 W11410070 (Control) and 1 W11416363 (Pump and motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Galveston, TX 77554
chris
Job Details: 09/11/2023
Replaced faulty compressor. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near San Leon, TX 77539
chris
Job Details: 09/11/2023
Replaced faulty compressor. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ1
Near Friendswood, TX 77546
chris
Job Details: 09/11/2023
Unit warr is voided due to rodent infestation
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Manvel, TX 77578
chris
Job Details: 09/11/2023
"Found faulty control, motor and capacitor. Quoted customer for repair. Customer declined repair"
We serviced a
WHIRLPOOL DRYER
Model WGD6120HC
Near Manvel, TX 77578
chris
Job Details: 09/11/2023
Replaced faulty control and user interface. Unit is now working as intended
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Santa Fe, TX 77517
chris
Job Details: 09/11/2023
Found that unit was slightly leaning forward and that door seal was off a little. Corrected these issues. Unit is now working as intended no leaks at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near Alvin, TX 77511
chris
Job Details: 09/11/2023
Replaced faulty Ice maker. Unit is now working as intended no leaks at this time
We serviced a
AMANA REFIGERATOR
Model ASI2575GRS
Near Houston, TX 77076
Gary L
Job Details: 09/11/2023
Found shorted thermistor. Removed and replaced evaporator thermistor. Checked operating
We serviced a
WHIRLPOOL OVEN
Model WFG530S0ES1
Near Magnolia, TX 77354
kayla
Job Details: 09/11/2023
"Returning parts. Customer cancelled and does not need service anymore. If customer calls back ... reorder same part, two wgt, same estimate."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Hockley, TX 77447
gary
Job Details: 09/11/2023
Replaced complete Icemaker assembly in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Houston, TX 77067
Gary L
Job Details: 09/11/2023
Cancel per customer
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near New Caney, TX 77357
leonard
Job Details: 09/11/2023
order parts 2man 2wgt with Donnie; ordrng 1 W10596395 (cabinet) and 1 W11217817 (suspension) and 1 W11172199 (basket)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near New Caney, TX 77357
leonard
Job Details: 09/11/2023
replaced shorted control board and broken surface lamp and holder and cover. ck ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Spring, TX 77373
Gary L
Job Details: 09/11/2023
Ordered parts ; ordrng 1 W11448633 (Plate)
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Houston, TX 77044
donnie
Job Details: 09/11/2023
"Unit wall outlet has 220 volts across l1 and neutral, customer calling builder to repair wall outlet new house."
We serviced a
WHIRLPOOL RANGE
Model AGR6303MMB0
Near Houston, TX 77044
donnie
Job Details: 09/11/2023
Unit was rebooted can not duplicate issue at this time
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Houston, TX 77044
donnie
Job Details: 09/11/2023
Ustomer has hot humid air coming back to microwave from the outlet vent. Customer needs to call builder
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Houston, TX 77345
leonard
Job Details: 09/11/2023
all operations are working properly now. customer will call back if problem persist. ckok
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Houston, TX 77016
Gary L
Job Details: 09/11/2023
Found broken igniter. Removed and replaced ignitor and advised customer to have vent cleaned ; used 1 279311 (Ignitor) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77345
leonard
Job Details: 09/11/2023
"order parts 2wgt; ordrng 1 W11603810 (control board) and 1 W10919003 (pump-water) and 1 W11652038 (wire harness), used 1 W11307244 (LATCH) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Humble, TX 77346
leonard
Job Details: 09/11/2023
unfroze fill tube to icemaker and ran harvest and fill test. test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near Humble, TX 77346
leonard
Job Details: 09/11/2023
checked unit and found tub damage to left top corner of tub causing water leak and flooded kitchen and living room areas.Took pictures. unit would need tub replaced. customer refused repairing unit and wants dishwasher replaced. customer is calling customer service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Humble, TX 77346
leonard
Job Details: 09/11/2023
order parts 2man 3wgt with Donnie; ordrng 1 W11547313 (compressor) and 1 W11550396 (evaporator) and 1 W11506635 (coupling) and 1 W11109499 (drier-tube)
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Humble, TX 77338
leonard
Job Details: 09/11/2023
repaired loose black wire connection at terminal block and checked all operations. ck ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Humble, TX 77338
leonard
Job Details: 09/11/2023
tightened loose red wire connection at terminal block and checked all operations. ck ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Houston, TX 77090
Osiel
Job Details: 09/11/2023
"needs control board, magnetron, capacitor, transformer; ordrng 1 w10754299 (magnetron) and 1 w11179877 (control panel assembly (stainless)) and 1 w11335495 (Capacitor) and 1 w114336844 (transformer) and 2 w10245207 (hook rack)s and 1 w10245209 (hook rack (right rear)) and 1 w10245208 (hook rack (left rear))"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Spring, TX 77381
kayla
Job Details: 09/11/2023
Ordering parts. Four wgt; ordrng 1 W11449840 (Gearcase) and 2 W10721967 (CAM)s and 2 W10913953 (Actuator)s
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Spring, TX 77381
kayla
Job Details: 09/11/2023
Belt broke. Repaired. All operations are correct. Customer approved. ; used 1 W11239857 (Belt) from stock
We serviced a
JENN-AIR MICROWAVE
Model JMW2427IL03
Near Houston, TX 77077
jerrell
Job Details: 09/11/2023
Reset power supply ran test all operations normal.Please order W11454130 ui panel if unit is failing / or if customer calls back with a f2 e0 or f2 e1 error code
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Houston, TX 77083
jerrell
Job Details: 09/11/2023
Tech assistant for JL; O-emld tckt
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508HPS01
Near Houston, TX 77024
jerrell
Job Details: 09/11/2023
Installed water valve ran test all operations normal ; used 1 W10897719 (VALVE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, TX 77407
raul
Job Details: 09/11/2023
"Will need control, panel UI, thermistor and heater harness. ; ordrng 1 Wpw10384183 (Thermistor) and 1 W11558182 (Control) and 1 W11518204 (Panel UI) and 1 W11650662 (Heater harness)"
We serviced a
WHIRLPOOL ICEMAKER
Model WRF767SDHZ04
Near Houston, TX 77069
Osiel
Job Details: 09/11/2023
replace icemaker; ordrng 1 w11485529 (icemaker assembly)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Houston, TX 77093
Osiel
Job Details: 09/11/2023
"once parts were replaced and got controls to be responsive, water valve was not operating ; ordrng 1 w11513255 (valve)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Houston, TX 77062
chris
Job Details: 09/11/2023
Found faulty harness electrode and orfice part order. ; ordrng 1 W11620480 (Harness) and 1 W11590059 (Orfice holder) and 1 W11666003 (Electrode) and 1 W11435630 (Burner)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Sugar Land, TX 77479
roosevelt
Job Details: 09/11/2023
replaced door
We serviced a
JENNAIR REFRIGERATOR
Model JS42PPDUDB20
Near Tomball, TX 77375
donnie
Job Details: 09/11/2023
Helped KD repair refrigerator
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS
Near Manvel, TX 77578
chris
Job Details: 09/11/2023
Found faulty compressor and evaporator part order ; ordrng 1 W10779331 (Compressor) and 1 WPW10608485 (Evap freezer) and 1 W11492867 (Evaporator)
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Spring, TX 77388
Osiel
Job Details: 09/11/2023
"installed gearcase, cam, agitator"
We serviced a
WHIRLPOOL1299] WASHER
Model WFW560CHW4
Near Richmond, TX 77407
martin
Job Details: 09/11/2023
Maintenance called in for ASI to pre ID and order parts but forgot to mention that unit is a stackable washer/dryer Will require 2man jobWill need to reschedule ; saved tckt
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Dayton, TX 77535
ricky
Job Details: 09/11/2023
found and replaced shorted parts
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Tomball, TX 77375
gary
Job Details: 09/11/2023
"Unable to reach customer, will need RS; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Cove, TX 77523
ricky
Job Details: 09/11/2023
found and replaced shorted parts
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS535SMBM00
Near Beach City, TX 77523
ricky
Job Details: 09/11/2023
found and corrected cnt settings
We serviced a
KITCHEN AID RANGE
Model KOSE500ESS20
Near Houston, TX 77021
ricky
Job Details: 09/11/2023
found and replaced cracked glass
We serviced a
KITCHENAID FREEZER
Model KBSD708MSS00
Near Sugar Land, TX 77478
roosevelt
Job Details: 09/11/2023
customer has not tried to use icemaker idspenser since the last time i was out unit was full and dispencer worked ok service fee for next time
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ
Near Rosharon, TX 77583
roosevelt
Job Details: 09/11/2023
checked and removd broken bulb and dl auth# is tpb11821l2.0
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Rosharon, TX 77583
roosevelt
Job Details: 09/11/2023
replaced bad compressor dl auth# is w18jmj0nl2
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS00
Near Rosharon, TX 77583
roosevelt
Job Details: 09/11/2023
replaced blown fues and now customer needs a panle; used 1 WPW10545291 (FUSE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Arcola, TX 77583
roosevelt
Job Details: 09/11/2023
checked and ajusted aic bucket
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Arcola, TX 77583
roosevelt
Job Details: 09/11/2023
checked and vents are blocked up and customer needs to have clrned out no airflow
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Montgomery, TX 77356
james
Job Details: 09/11/2023
Checked unit and removed debris from drain pump. Ran auto test cycle and unit checks ok.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Rosharon, TX 77583
derrick
Job Details: 09/11/2023
Replaced broken oven door and checked operation ok
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, TX 77583
derrick
Job Details: 09/11/2023
Order cam kit; ordrng 1 W10721967 (Cam)
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Spring, TX 77381
donnie
Job Details: 09/11/2023
Helped KD check she is ordering more parts ; saved tckt
We serviced a
KITCHENAID COOK TOP
Model KFGC500JSS05
Near Tomball, TX 77377
kayla
Job Details: 09/11/2023
Both oven functions not igniting. Ordering parts. ; ordrng 1 WP4450249 (Thermostat) and 1 WPW10511278 (Spark module)
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS05
Near Tomball, TX 77375
kayla
Job Details: 09/11/2023
Found no leaks at this time. Customer to monitor unit one week. All operations are correct.
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Spring, TX 77381
kayla
Job Details: 09/11/2023
"DO helped uninstall and reinstalled.. unit still not working after part replaced. Ordering more parts. Three wgt, two tech with DO. ; ordrng 1 W11197501 (Ui stainless) and 1 W10891907 (Ui ctrl elec) and 1 W10891908 (ACM)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN406ESS00
Near League City, TX 77573
anthony
Job Details: 09/11/2023
Sr 7737294684 for customer Turned over for product review due to leak in non servicable areaSpoke with TCS and they declined the labor and said I would have to get the code through our BSM First CSR name was sheptaitian and her leads name was hollySr 7737063579 for TCS
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Magnolia, TX 77354
gary
Job Details: 09/11/2023
"Ran diagnostics, ordering replacement element. And maintenance advice on restriction with vent; ordrng 1 279838 (Element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Conroe, TX 77384
james
Job Details: 09/11/2023
Checked unit and replaced shorted icemaker and leaky IM fill tube. Ran test cycle and unit checks ok and no leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Houston, TX 77075
chris
Job Details: 09/11/2023
Part order ; saved tckt
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Alvin, TX 77511
chris
Job Details: 09/11/2023
Found that coins damaged the agitator part order ; ordrng 1 W11550891 (Agitator)
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS3
Near Magnolia, TX 77354
gary
Job Details: 09/11/2023
Replaced missing glide in bottom drawer. All functions checked ok at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Magnolia, TX 77354
gary
Job Details: 09/11/2023
Replaced faulty vent and UI assembly. All functions checked ok at this time
We serviced a
JENN-AIR OVEN
Model JJW2830LL00
Near Houston, TX 77096
levis
Job Details: 09/11/2023
checked unit could not duplicate the problem at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ
Near Houston, TX 77096
levis
Job Details: 09/11/2023
order part; ordrng 1 W11284458 (icemaker)
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Montgomery, TX 77316
gary
Job Details: 09/11/2023
Replaced faulty burners in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Pinehurst, TX 77362
gary
Job Details: 09/11/2023
Replaced complete ice door assembly in unit. All functions checked ok at this time
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Montgomery, TX 77316
james
Job Details: 09/11/2023
Checked uit and replaced shorted water inlet valve. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Magnolia, TX 77355
kayla
Job Details: 09/11/2023
Repaired fan motor wiring asy. Led module nonrepairable in FC.. wires are shorted. Customer aware. Customer to move refrigerator back inside and plug in and monitor for 48hrs+... Customer paid balance authorization # 00821i..
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Spring, TX 77382
kayla
Job Details: 09/11/2023
"Replaced parts. Ran diagnostics, lid switch fault now. Ordering more parts. Documented with techline Liam SR# 7737292347..Two wgt; ordrng 1 W11394572 (Latch) and 1 W11399437 (Drain oump)"
We serviced a
MAYTAG DRYER
Model MGD6230HC1
Near Houston, TX 77053
derrick
Job Details: 09/11/2023
Consumer vent is blocked. Dryer checked ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Missouri City, TX 77459
derrick
Job Details: 09/11/2023
Ran drill bit in tub per tech line and unit is ok