We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Tomball, TX 77375
gary
Job Details:
02/10/2023
"Ran diagnostics, ordering replacement appliance manager and blower assembly ; ordrng 1 W11261167 (Control) and 1 W11598119 (Blower)"
We serviced a
MAYTAG WASHER
Model MVW6230HW
Near Houston, TX 77073
Gary L
Job Details:
02/10/2023
Found glass coming apart from lid. Removed and replaced lid assembly. Checked operation
We serviced a
WHIRLLPOOL FRIDGE
Model WRT318FZDM06
Near Houston, TX 77084
jerrell
Job Details:
02/10/2023
Need to order ; ordrng 1 W11407409 (EVAPORATOR)
We serviced a
WHIRLPOOL COOKTOP
Model WCG77US0HS00
Near Tomball, TX 77375
gary
Job Details:
02/10/2023
"Ran diagnostics, performed bubbles test on all connectors. Customer advised on leak found from flex line in home. Unit checked ok at this time"
We serviced a
KITCHENAID OVEN
Model KOST100ESS20
Near Magnolia, TX 77354
gary
Job Details:
02/10/2023
"Ran diagnostics, closing ticket. Unit being exchanged"
We serviced a
WHIRLPOOL DRYER
Model MEDC215EW1
Near Webster, TX 77598
chris
Job Details:
02/10/2023
Replaced faulty idler pulley. Unit is now working as intended
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS1
Near Houston, TX 77061
Osiel
Job Details:
02/10/2023
Found faulty control board replaced control board
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Pearland, TX 77581
Osiel
Job Details:
02/10/2023
Found led not properly installed faulty icemaker replaced parts unit is working as intended no issues found at this time
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near Kemah, TX 77565
miguel
Job Details:
02/10/2023
hlp JC
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM03
Near Houston, TX 77057
jerrell
Job Details:
02/10/2023
Installed listed parts all test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Cypress, TX 77433
kayla
Job Details:
02/10/2023
Dripping repaired at hinge top left door. Ran diagnostics. All operations are correct. Customer approved.Spoke to Austin Techline SR# 7735705108
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PHZS0
Near Houston, TX 77057
Louis R
Job Details:
02/10/2023
Found bad compressor ; ordrng 1 Wpw10605286 (Compressor) and 1 Wpw10200037 (Drier) and 1 W11034363 (Control) and 1 Wpw10218037 (Evaporator)
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC3
Near Houston, TX 77345
donnie
Job Details:
02/10/2023
"Ran diagnostics,no error codes in diagnostics. Ran air flow meter test. Unit failed test."
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Houston, TX 77004
ben
Job Details:
02/10/2023
replaced shorted control
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Friendswood, TX 77546
chris
Job Details:
02/10/2023
Found leaking pump and motor assembly part order ; ordrng 1 W10805015 (Pump and motor)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Friendswood, TX 77546
chris
Job Details:
02/10/2023
Found faulty control and drain pump part order. Please expedite if possible. Customer is willing to pay for express shipping ; ordrng 1 W11396717 (Drain pump) and 1 W11419051 (Control)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Friendswood, TX 77546
chris
Job Details:
02/10/2023
Replaced faulty control. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cypress, TX 77433
donnie
Job Details:
02/10/2023
Helped KD repair washer
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Magnolia, TX 77355
gary
Job Details:
02/10/2023
"Ran diagnostics, replaced all LED modules per special project S84638 all functions checked ok at this time"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS
Near Katy, TX 77493
martin
Job Details:
02/10/2023
"Oven igniter not coming on Will order igniter,control board and spark DSI; ordrng 1 W11524031 (Oven igniter) and 1 W11159621 (Control board) and 1 W11162730 (Spark DSI board)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Katy, TX 77493
martin
Job Details:
02/10/2023
Ran diagnostics and everything was fine Ran cycles and not shaking where i ran itAdvised customer of unbalanced loads and how this machine worksCustomer will monitor it
We serviced a
MAYTAG DRYER
Model WGD5620HW1
Near Katy, TX 77494
martin
Job Details:
02/10/2023
Dryer heating element not working Sent customer a quote and updated quote for documentation
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Katy, TX 77494
martin
Job Details:
02/10/2023
Replaced parts list
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Rosenberg, TX 77471
derrick
Job Details:
02/10/2023
Replaced faulty capacitor and checked operation of unit ok; used 1 W11395618 (Capacitor) from stock
We serviced a
MAYTAG DRYER
Model MGDB835DW
Near Sugar Land, TX 77479
derrick
Job Details:
02/10/2023
Checked unit and found no gas leak
We serviced a
WHIRLPOOL BEVERAGE CENTER
Model KBCS24RSBS04
Near Houston, TX 77055
Louis R
Job Details:
02/10/2023
Unit is not going in to defrost mode. Customer denied repairs
We serviced a
KITCHEN AID ICE MACHINE
Model KUID508HPS00
Near Houston, TX 77024
anthony
Job Details:
02/10/2023
Cleaned ice machine all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Arcola, TX 77583
roosevelt
Job Details:
02/10/2023
replaced door and switch; used 1 W11396033 (SWITCH) from stock
We serviced a
JENN-AIR COOK TOP
Model JGCP548HL
Near Sienna, TX 77459
roosevelt
Job Details:
02/10/2023
ajusted griddle pan
We serviced a
AMANA WASHER
Model NFW5800HW4
Near Houston, TX 77019
ben
Job Details:
02/10/2023
checked unit tightned screws on the cabnit and checked operation
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Hockley, TX 77447
gary
Job Details:
02/10/2023
Replaced main spark module in unit. All functions checked ok at this time
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL2
Near Houston, TX 77024
anthony
Job Details:
02/10/2023
Adjusted alignment of door seal to inner door if problem returns it will need new door gasket assembly
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Shenandoah, TX 77381
Gary L
Job Details:
02/10/2023
Found broken wire to drain pump from control board. Removed and replaced wire harness and checked operation
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15NLTS0
Near Houston, TX 77030
derrick
Job Details:
02/10/2023
Checked operation of unit ok
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Sugar Land, TX 77479
derrick
Job Details:
02/10/2023
According to tech line unit is operating properly. Consumer is not willing to do what tech line suggest to help and would not accept their diagnosis
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Houston, TX 77063
jerrell
Job Details:
02/10/2023
Installing listed parts all test normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ
Near Richmond, TX 77407
raul
Job Details:
02/10/2023
Replaced module
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Katy, TX 77494
martin
Job Details:
02/10/2023
Replaced ice maker
We serviced a
WHIRLPOOL FREEZER
Model KRMF706EBS01
Near Katy, TX 77494
martin
Job Details:
02/10/2023
Replaced evaporator motor
We serviced a
WHIRLPOOL DRYER
Model MED7230HC
Near Richmond, TX 77407
martin
Job Details:
02/10/2023
Tried to replace blower wheel but would not come out in one pieceHad to break apart and could not release the threaded part of the motor to install new wheelWill need motor ; ordrng 1 279787 (Motor) and 2 WPW10314173 (Rollers)s
We serviced a
JENN-AIR OVEN
Model JJW2430DS01
Near Houston, TX 77096
anthony
Job Details:
02/10/2023
Replaced faulty control panel all ok no problems
We serviced a
JENN-AIR RANGE
Model CVGX2423B18
Near Houston, TX 77025
anthony
Job Details:
02/10/2023
Needs new manifold assembly and also spark module and igniter but parts are NLA
We serviced a
WHIRLPOOL DISHWASHER
Model DF560SAFM2
Near Missouri City, TX 77459
roosevelt
Job Details:
02/10/2023
bad pump and motor needs replacing. customer not fixing
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Fresno, TX 77545
roosevelt
Job Details:
02/10/2023
checkec and customer has fram damage from install before buying home we cant repaire that
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Fresno, TX 77545
roosevelt
Job Details:
02/10/2023
leaking gearcase dl auth# is; ordrng 1 w11449840 (gearcase) and 1 W10721967 (drive pulley)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Houston, TX 77039
Gary L
Job Details:
02/09/2023
Ordering parts ; ordrng 1 W10813581 (Evaporator cover) and 2 W11208347 (Air duct)s and 1 W11199204 (Diffuser) and 1 W11502499 (Wire harness) and 1 W11371382 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Houston, TX 77002
anthony
Job Details:
02/09/2023
Needs parts; ordrng 1 W11455232 (Ice maker) and 1 W11330646 (Tube) and 1 W11455388 (Valve)
We serviced a
JENN-AIR DISHWASHER
Model JDB8700AWS3
Near Houston, TX 77024
anthony
Job Details:
02/09/2023
Parts are covered under s-code
We serviced a
KITCHENAID COOKTOP
Model KCGS950ESS02
Near Houston, TX 77024
anthony
Job Details:
02/09/2023
Whirlpool ordering the parts but they are on back order with an expected release off back order date of 2/15 order 7735636131
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HB07
Near Humble, TX 77396
donnie
Job Details:
02/09/2023
Need dooron microwave ; ordrng 1 W11247223 (Door) and 1 W11551558 (Interlock upper) and 1 W11551761 (Lower interlock)
We serviced a
KITCHEN AID DRYER
Model MGD6230RHW1
Near Houston, TX 77056
anthony
Job Details:
02/09/2023
Adjusted blower housing to eliminate noise all ok no problem
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Houston, TX 77056
anthony
Job Details:
02/09/2023
Needs parts; ordrng 1 W11449840 (Gear case) and 1 W10721967 (Splutch)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near New Caney, TX 77357
leonard
Job Details:
02/09/2023
order parts 2man 2wgt with Donnie; ordrng 1 W11552018 (control board) and 1 W11173813 (door/mw) and 1 W11551761 (lower door switch) and 1 W11551558 (upper door switch) and 1 W11391712 (magnetron) and 1 W11367904 (turntable) and 1 W11252182 (ring-turn) and 1 W11245707 (support)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSCS25FKSS02
Near Houston, TX 77006
Louis R
Job Details:
02/09/2023
Replaced bad arm & chute
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Houston, TX 77007
Louis R
Job Details:
02/09/2023
Bad door. ; ordrng 1 Lw11258441 (Freezer door) and 1 W11645245 (Valve)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC3
Near Deer Park, TX 77536
ricky
Job Details:
02/09/2023
need cord; ordrng 1 w11112935 (cord)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Texas City, TX 77591
miguel
Job Details:
02/09/2023
checked over unit. found bad timer. instaled new timer. u nit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Roman Forest, TX 77357
leonard
Job Details:
02/09/2023
unkinked water line and re-routed to prevent kinking and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315DHM08
Near Houston, TX 77007
Louis R
Job Details:
02/09/2023
Replaced bad ice maker
We serviced a
KITCHENAID ICEMAKER
Model KUIX335HPS01
Near Houston, TX 77079
jerrell
Job Details:
02/09/2023
Tech assist for JL
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ2
Near Arcola, TX 77583
roosevelt
Job Details:
02/09/2023
assissted derrick
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Missouri City, TX 77489
derrick
Job Details:
02/09/2023
Found that unit had no cold water coming to it. Cleared valve and checked operation of unit ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Missouri City, TX 77459
derrick
Job Details:
02/09/2023
Repaired loose right leveler and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, TX 77583
roosevelt
Job Details:
02/09/2023
assissted derrick
We serviced a
KITCHENAID ICEMAKER
Model KUIC15NLXS0
Near Houston, TX 77019
ben
Job Details:
02/09/2023
replaced leaking water pan
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, TX 77583
derrick
Job Details:
02/09/2023
Replaced front rollers and checked operation of unit ok
We serviced a
JENN-AIR MICROWAVE
Model JMW2430DS03
Near Houston, TX 77006
ben
Job Details:
02/09/2023
replaced shorted control panel
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18PNXS1
Near Houston, TX 77019
ben
Job Details:
02/09/2023
order parts; ordrng 1 W10320113 (top-cabnet) and 1 W10340983 (valve)
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Cypress, TX 77429
kayla
Job Details:
02/09/2023
Ordering parts. Two wgt; ordrng 1 W11342846 (PCBA) and 1 W11333816 (UI) and 2 8206232A (Bulb)s and 2 W10210871 (Socket)s
We serviced a
JENN-AIR KITCHEN
Model JDPSS246LM0
Near Cypress, TX 77433
kayla
Job Details:
02/09/2023
Replaced parts. Ran Tests. All operations are correct. Customer approved.
We serviced a
WHIRLPOOL FREEZER
Model KBFC42FTS06
Near Houston, TX 77079
jerrell
Job Details:
02/09/2023
Adjust gasket all test normal.
We serviced a
WHIRLPOOL DRYER
Model MED6230RHW
Near Houston, TX 77088
Louis R
Job Details:
02/09/2023
Replaced bad ACU & sensors
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Houston, TX 77088
Louis R
Job Details:
02/09/2023
Replaced bad supports and idler
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ4
Near Houston, TX 77043
Louis R
Job Details:
02/09/2023
Replace bad control & socket
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cypress, TX 77433
kayla
Job Details:
02/09/2023
Duplicate ticket. Repaired and Closed on 02/07/2023
We serviced a
KITCHEN AID ICE MACHINE
Model KUIC18NNXS0
Near Houston, TX 77027
jerrell
Job Details:
02/09/2023
Installed listed parts all test normal
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Hockley, TX 77447
gary
Job Details:
02/09/2023
"No answer, will need RS; O-emld tckt"
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ2
Near Arcola, TX 77583
derrick
Job Details:
02/09/2023
Replaced cord and harness and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Sugar Land, TX 77479
derrick
Job Details:
02/09/2023
Replaced compressor and checked operation of unit ok
We serviced a
WHIRLPOOL COOKTOP
Model JGD3430BS00
Near Sugar Land, TX 77479
derrick
Job Details:
02/09/2023
Consumer does not want repaired. Just wanted to know if it was safe to use
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Houston, TX 77042
jerrell
Job Details:
02/09/2023
Need to order ; ordrng 1 W11259006 (LID) and 1 WP8563965 (HINGE) and 1 WP8572974 (HINGE) and 2 W11404293 (SCREW)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Sugar Land, TX 77479
roosevelt
Job Details:
02/09/2023
assissted derrick and per cynthia and kenia use same cose for dl and sr# is 7735246559; used 1 W11109499 (DRIER-TUBE) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Sugar Land, TX 77478
roosevelt
Job Details:
02/09/2023
replaced bad gearcase and called tech line and recalerbrated unit sr# is 7735692913; used 1 W10721967 (CAM) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Spring, TX 77373
donnie
Job Details:
02/09/2023
Need wiring harness; ordrng 1 W11546609 (Control) and 1 W11650659 (Heater with harness)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB5
Near Houston, TX 77028
donnie
Job Details:
02/09/2023
Replaced range Erc and sensor
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Houston, TX 77096
ben
Job Details:
02/09/2023
replaced shorted control
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15NRTS1
Near Houston, TX 77030
ben
Job Details:
02/09/2023
replaced leaking water pan
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS1
Near Houston, TX 77030
ben
Job Details:
02/09/2023
checked unit adjusted the drain hose and cleared and reset the control
We serviced a
WHIRLPOOL DRYER
Model WED6620HW2
Near Dickinson, TX 77539
miguel
Job Details:
02/09/2023
order parts; ordrng 1 WP697772 (blower wheel) and 1 W11364931 (motor) and 4 WPW10314173 (support)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Houston, TX 77028
donnie
Job Details:
02/09/2023
Rebooted unit unit is working now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Seabrook, TX 77586
Osiel
Job Details:
02/09/2023
"Installed freezer door new freezer door came in severely warped, and does not close on top half of fridge needing to order brand new freezer door due to parts coming in faulty"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Cypress, TX 77433
kayla
Job Details:
02/09/2023
CUSTOMER IS PUTTING COMFORTERS AND SLEEPING BAGS IN WASHER CAUSING UNIT TO GO OFF BALANCE AND POSSIBLE DAMAGE PARTS. THIS IS CUSTOMER FAULT AND WHIRLPOOL WILL NOT REPLACE PARTS IF CUSTOMER IS AT FAULT. RAN DIAGNOSTICS AND ALL OPERATIONS ARE CORRECT. ADVISED CUSTOMER TO FOLLOW INSTRUCTIONS PER OWNERS MANUAL AND QUICK REFERENCE GUIDES. CUSTOMER IS ALSO USING TOO MUCH DETERGENT.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM0B
Near Fulshear, TX 77441
martin
Job Details:
02/09/2023
"Needs fill tube,water valve, dispenser motor ; ordrng 1 W11510803 (Fill tube assembly) and 1 WPW10179146 (Water valve) and 1 WPW10317991 (Dispenser motor)"
We serviced a
KITCHENAID OVEN
Model KOCE507ESS20
Near Fulshear, TX 77441
martin
Job Details:
02/09/2023
"Needs console,MW manager,lamp,transformer ; ordrng 1 W11238401 (Light transformer) and 1 W10886919 (Lamp) and 1 W11600637 (Console) and 1 W11325786 (MW manager)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Fulshear, TX 77441
martin
Job Details:
02/09/2023
Needs control board an sensor ; ordrng 1 W11620570 (Control board) and 1 W10833885 (Sensor)
We serviced a
WHIRLPOOL RANGE
Model WED4850HW0
Near Pattison, TX 77423
martin
Job Details:
02/09/2023
Checked range and all burners coming on off as intended Checked oven and breaker did not tripPer customer electrician came out and repaired electrical issue
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Brookshire, TX 77423
martin
Job Details:
02/09/2023
Needs control boards inverter and UI; ordrng 1 WPW10739408 (Control board) and 1 W11368839 (Control board) and 1 W11411871 (UI) and 1 WPW10624574 (Control board) and 1 W11573593 (Inverter)
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JS2
Near Katy, TX 77493
martin
Job Details:
02/09/2023
Needs control board and igniter ; ordrng 1 W11159621 (Control board) and 1 W11524031 (Igniter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Houston, TX 77027
anthony
Job Details:
02/09/2023
Reset control custom to monitor unit and call back if unit doesnt cool
We serviced a
WHIRLPOOL ICEMAKER
Model KUIC18PNXS3
Near West University Place, TX 77005
anthony
Job Details:
02/09/2023