We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ7
Near Houston, TX 77075
chris
Job Details:
06/24/2022
Found faulty magnetron and transformer part order. Logged with safety team; ordrng 1 W10754299 (Magnetron) and 1 W11545872 (Transformer)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near League City, TX 77573
johnny
Job Details:
06/24/2022
Found faulty dispenser motor part order no return date ; ordrng 1 W10822606 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Dickinson, TX 77539
miguel
Job Details:
06/24/2022
checked over unit. found frsh food door not closing properly. cousing exsesive ice build up in freezer. adjust door unit working as designed
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS
Near Dickinson, TX 77539
miguel
Job Details:
06/24/2022
checked over unit. found no failer codes. adjust rinse aid dispensor. per tech line. sr#7733961395
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near League City, TX 77539
johnny
Job Details:
06/24/2022
Found article in blower wheel removed article unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Booth, TX 77469
raul
Job Details:
06/24/2022
Will need lint filter housing; ordrng 1 W11129408 (Lint filter housing)
We serviced a
WHIRLPOOL DRYER
Model MGD5630HW3
Near Bellaire, TX 77401
anthony
Job Details:
06/24/2022
Replaced faulty idler assembly all ok no problems
We serviced a
JENN-AIR REFRIGERATOR
Model JBZFL30IGX00
Near Houston, TX 77005
anthony
Job Details:
06/24/2022
Needs parts; ordrng 2 W11234554 (Ice maker)s
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Sugar Land, TX 77479
roosevelt
Job Details:
06/24/2022
checked and customer has a installe issue space is to wide for dishwaher needs to have some wood installed on the sides to better put screws in and they are calling best buy back out for the 3rd time
We serviced a
JENNAIR MICROWAVE
Model JMC2430IL
Near Missouri City, TX 77459
roosevelt
Job Details:
06/24/2022
ajusted elements and all function ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Arcola, TX 77583
roosevelt
Job Details:
06/24/2022
checked and found that plunger was not removed from garbage disposal
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Conroe, TX 77304
james
Job Details:
06/24/2022
Checked unit and replaced control and panel. Unit checks ok. Assisted by Tech JP. Talked to Bren at Trade Partners issued AUTH# w13a3h0nl2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Conroe, TX 77384
james
Job Details:
06/24/2022
Close document for trip and diagnosis and return parts.per mrs Barbara Madison with w/p she said that to go ahead and canel the order and parts they are replacing the unit
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW0
Near Bellaire, TX 77401
anthony
Job Details:
06/24/2022
Cx unit is oow
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Houston, TX 77084
jerrell
Job Details:
06/24/2022
Ran diagnostics reset controls all test normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Cypress, TX 77433
donnie
Job Details:
06/24/2022
Unit frosting on evap cover; ordrng 1 W10316760 (Ref thermistor) and 1 W11505164 (Harness) and 1 W11620204 (Board) and 1 W11437914 (Clip) and 1 W10384183 (Thermistor)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Houston, TX 77041
jerrell
Job Details:
06/24/2022
Need to order; ordrng 1 WP67006968 (MOTOR- FAN) and 1 WPW10151713 (RAIL-MULLN) and 1 W10890094 (CNTRL-ELEC)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS06
Near Richmond, TX 77407
raul
Job Details:
06/24/2022
Will need control board ; ordrng 1 Xxxxxxxxxx (Control board)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Cypress, TX 77433
kayla
Job Details:
06/24/2022
"Lamp melted into socket. Replaced parts. Ran tests. All operations are correct.; used 1 8206232A (Bulb), and 1 W10210871 (Socket) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Humble, TX 77346
leonard
Job Details:
06/24/2022
replaced shorted moisture sensor harness and checked operations. ck ok; used 1 WPW10298258 (HARNESS) from stock
We serviced a
WHIRLPOOL DRYER
Model MEDP575GW1
Near Richmond, TX 77406
raul
Job Details:
06/24/2022
Swapped door to open opposite way.
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHB08
Near Houston, TX 77082
raul
Job Details:
06/24/2022
Will need water valve ; ordrng 1 W11546685 (Water valve)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near Atascocita, TX 77346
leonard
Job Details:
06/24/2022
"replaced broken surface lamp and socket and checked operations. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Atascocita, TX 77346
leonard
Job Details:
06/24/2022
order parts 2wgt; ordrng 1 W11296171 (console) and 1 W11261167 (cntrl-elec)
We serviced a
JENNAIR DISHWASHER
Model JDPSS244LL0
Near Porter, TX 77365
leonard
Job Details:
06/24/2022
unit needs control panel and front panel. customer called back to say builder is replacing unit.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Tomball, TX 77375
gary
Job Details:
06/24/2022
Closing ticket
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Houston, TX 77096
anthony
Job Details:
06/24/2022
Unit being replaced by whirlpool
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Arcola, TX 77583
roosevelt
Job Details:
06/24/2022
checkd and found loose connction . reconnected and all function ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW04
Near Houston, TX 77011
ben
Job Details:
06/24/2022
order parts; ordrng 1 w11370574 and 1 W10843121 (filter dryer) and 2 w11504415s and 2 w11504431s and 2 w11506619s and 2 w11504445s and 2 w11504449s
We serviced a
MAYTAG DRYER
Model MED6630HW0
Near Houston, TX 77345
leonard
Job Details:
06/24/2022
replaced open heating element and checked operations. ck ok; used 1 WP3387747 (ELEMENT) from stock
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Atascocita, TX 77346
leonard
Job Details:
06/24/2022
replaced open bake ignitor and checked operations. ck ok; used 1 W11176454 (IGNTR OVEN) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Conroe, TX 77302
james
Job Details:
06/24/2022
Checked unit and founf ff temps to be 35-37 and freezer temps -5 to -11. Unit is making ice and checks ok with normal operations.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM01
Near Spring, TX 77380
kayla
Job Details:
06/24/2022
Replaced part. Ran tests. All operations are correct. Bill to customer account remaining balance: 197.15.
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near Cypress, TX 77433
kayla
Job Details:
06/24/2022
Sounds like an airplane taking off when on high spin speed. Tub and basket leaking over rotor and stator. Customer refused estimate at this time and will purchase new. Close out.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Houston, TX 77048
chris
Job Details:
06/24/2022
Replaced faulty compressor and evaporator. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HB2
Near Houston, TX 77087
chris
Job Details:
06/24/2022
Customer cancelled as unit is oow
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Pearland, TX 77584
chris
Job Details:
06/24/2022
Found sediment from well water plugging up the filter on the water valve. Removed sediment. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Pearland, TX 77584
Gary L
Job Details:
06/24/2022
"Found faulty motor and blower , order parts ; ordrng 1 W11492434 (Motor) and 1 697772 (Blower)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Pearland, TX 77584
Gary L
Job Details:
06/24/2022
"Found faulty pump and motor, order parts ; ordrng 1 W10531320 (Pump) and 1 W11118183 (Motor)"
We serviced a
MAYTAG DRYER
Model MGD6230HW1
Near Pearland, TX 77584
Gary L
Job Details:
06/24/2022
"Found faulty Blower and motor , order parts ; ordrng 1 W11492434 (Motor) and 1 697772 (Blower)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV
Near Alvin, TX 77511
Gary L
Job Details:
06/24/2022
"Control board, and bins, order parts ; ordrng 1 W10355270 (Bin) and 3 W10355264 (Bins)s and 1 W10867574 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV05
Near Hitchcock, TX 77563
Gary L
Job Details:
06/24/2022
"Found faulty door Gasket ,order parts ; ordrng 1 W10830206 (Door gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Houston, TX 77062
Gary L
Job Details:
06/24/2022
"Found faulty control board, replaced order parts unit is now working as intended"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Galveston, TX 77550
miguel
Job Details:
06/24/2022
checked over unit. found bad cntrl. coused by roch infastation. instruct cust roch infastation voids warranty.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Texas City, TX 77591
miguel
Job Details:
06/24/2022
checked over unit. found failer code f6-e3. reset cntrl. unit working as designed.
We serviced a
WHIRLPOOL FREEZER
Model WRS321SDHZ
Near Santa Fe, TX 77510
Gary L
Job Details:
06/24/2022
Helper complete
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Rosharon, TX 77583
derrick
Job Details:
06/24/2022
Order parts; ordrng 1 W11044727 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF79R20DW04
Near Missouri City, TX 77489
roosevelt
Job Details:
06/24/2022
checked and heated door seal and all function ok
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Missouri City, TX 77459
roosevelt
Job Details:
06/24/2022
replaced all parts and burnt block; used 1 279320 (BLOCKTERM) from stock
We serviced a
WHIRLPOOL RANGE
Model AER6303MFS1
Near Hockley, TX 77447
gary
Job Details:
06/23/2022
"Ran diagnostics, ordering main control assembly ; ordrng 1 W10904904 (Control)"
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ05
Near Houston, TX 77047
ricky
Job Details:
06/23/2022
close so per office
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Friendswood, TX 77546
chris
Job Details:
06/23/2022
Unit needs water fitting to match the door to the cabinet ; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42FTS04
Near Cypress, TX 77433
kayla
Job Details:
06/23/2022
Call back.Called customer to explain how the UI panel works. The actual temperature readings through an infrared thermometer reads correctly between 37 and 41 degrees Fahrenheit in refrigerator and between negative five and five degrees Fahrenheit Cannot replace the main ctrl elec since that part is discontinued and the customer was already informed of this before replacing the ui panel. Part# W10219462 along with thermistors.
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX335HPS00
Near Houston, TX 77007
anthony
Job Details:
06/23/2022
Condenser fan blade off causing unit to over heat reattached blade to motor and retested unit all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Houston, TX 77024
anthony
Job Details:
06/23/2022
Tested unit no adjusted doors to close evenly all ok no problems
We serviced a
KITCHENAID TRASH COMPACTOR
Model KTTS505ESS0
Near Houston, TX 77005
ben
Job Details:
06/23/2022
order parts; ordrng 1 W10439651 (motor-drv) and 1 882699 (gear-drive)
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Mont Belvieu, TX 77523
ricky
Job Details:
06/23/2022
"found noise coming from relay, no tag on unit,per tpss no further repair at this time until cust gets lowes to contact wp for tag sr 7733826956"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Sugar Land, TX 77479
roosevelt
Job Details:
06/23/2022
replaced broken ajusters; used 2 WPW10546503 (ADJUSTER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Houston, TX 77084
jerrell
Job Details:
06/23/2022
Need to order; ordrng 1 W11548259 (CONDENSER) and 1 W11592010 (COMPRESSOR) and 1 W11575001 (VALVE) and 1 W11291123 (EVAPORATOR) and 1 W11099748 (EVAPORATOR)
We serviced a
MAYTAG WASHER
Model MHW8630HC3
Near Houston, TX 77089
johnny
Job Details:
06/23/2022
Closing per office
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Montgomery, TX 77356
james
Job Details:
06/23/2022
Close document for trip and diagnosis and return parts. Unit is being replaced.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502ESS02
Near Houston, TX 77007
anthony
Job Details:
06/23/2022
Fixed upper door hinge to keep from piping when opening door all ok no problems
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS
Near Manvel, TX 77578
chris
Job Details:
06/23/2022
Found faulty igniter and oven valve part order ; ordrng 1 WP98014893 (Valve) and 1 W10918546 (Igniter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Hockley, TX 77447
gary
Job Details:
06/23/2022
"Replaced compressor and evaporator in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Tomball, TX 77375
gary
Job Details:
06/23/2022
"Replaced actuator and splutch assembly in unit, all functions checked ok at this time"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Dickinson, TX 77539
Gary L
Job Details:
06/23/2022
Found faulty movie on heater properly reinstalled movie on heater unit is now working as intended
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Dickinson, TX 77539
Gary L
Job Details:
06/23/2022
Found faulty gear case gave customer estimate
We serviced a
WHIRLPOOL DRYER
Model MVWP576KW0
Near Mont Belvieu, TX 77523
ricky
Job Details:
06/23/2022
"found and corrected buzzer noise; (created new UIS, deleted prior attachment to UisID 393129)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Baytown, TX 77520
ricky
Job Details:
06/23/2022
need cnts; ordrng 1 w11391568 and 1 w11374900 and 1 w11428994
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW00
Near Highlands, TX 77562
ricky
Job Details:
06/23/2022
found after rebooting cnt unit now working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Crosby, TX 77532
ricky
Job Details:
06/23/2022
"freed jammed filter door, cust to replace filter"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFW2055FRZ
Near La Porte, TX 77571
ricky
Job Details:
06/23/2022
found and replaced warped door
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Pasadena, TX 77505
ricky
Job Details:
06/23/2022
found and corrected loose door strike
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS6
Near Houston, TX 77089
chris
Job Details:
06/23/2022
"Found faulty magnetron, Transformer and thermostat part order; ordrng 1 W10836753 (Transformer) and 1 W11493410 (Magnetron) and 1 W10832024 (Thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Humble, TX 77346
donnie
Job Details:
06/23/2022
Refrigerator evaporator is frozen up.; ordrng 1 W11087438 (Fan w/wire harness)
We serviced a
WHIRLPOOL WASHER
Model MVWB955FC1
Near Pearland, TX 77581
johnny
Job Details:
06/23/2022
Found faulty ones replaced panel unit is working as intended no issues found at this time
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Pearland, TX 77581
johnny
Job Details:
06/23/2022
Found faulty panel part order no return date ; ordrng 1 W11112662 (Console)
We serviced a
WHIRLPOOL ICE MAKER
Model WRT318FMDM09
Near Texas City, TX 77591
Gary L
Job Details:
06/23/2022
Found faulty Icemaker order parts ; ordrng 1 W10498995 (Water valve) and 1 W11321603 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Dickinson, TX 77539
Gary L
Job Details:
06/23/2022
"Found faulty liner, liner is warped causing doors ,to not sealed properly call the whirlpool technician line, file # 7733953026 per whirlpool technician rep, non repairable"
We serviced a
AMANA RANGE
Model ACR4303MFS7
Near Houston, TX 77062
Gary L
Job Details:
06/23/2022
Customers replaced elements herself and cause wire harness damage to elements took pictures
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHW0
Near Houston, TX 77062
Gary L
Job Details:
06/23/2022
Found faulty adjusters order parts ; ordrng 2 W10350375 (Adjusters)s
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near League City, TX 77573
miguel
Job Details:
06/23/2022
order part; ordrng 1 W11574590 (cntrl) and 1 W11035628 (latch)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near League City, TX 77573
miguel
Job Details:
06/23/2022
order part; ordrng 1 W11399437 (pump) and 1 W11591637 (wire harnes)
We serviced a
JENN-AIR OVEN
Model JJW2730DS01
Near League City, TX 77573
Gary L
Job Details:
06/23/2022
"Found faulty control board, order parts Control board failed again choices on display dont reply commands that are selected; ordrng 1 W10713606 (Display board)"
We serviced a
WHIRLPOOL WASHER
Model MVWB865GC0
Near Houston, TX 77012
ricky
Job Details:
06/23/2022
"needs agit, trans, slider and rotor; ordrng 1 w10447975 and 1 w10006482 and 1 w10821990 and 1 w10868473"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Conroe, TX 77385
james
Job Details:
06/23/2022
"Checked unit and deiced ice continer augar motor, Ran test cycle and unit checks ok. Advised customer to replace water filter."
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Montgomery, TX 77356
james
Job Details:
06/23/2022
Checked unit and replaced misformed lid. Unit checks ok.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS6
Near Houston, TX 77053
roosevelt
Job Details:
06/23/2022
replaced blown bulb; used 1 8206232A (BULBLIGHT) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB
Near Missouri City, TX 77489
roosevelt
Job Details:
06/23/2022
replaced bad igniter; used 1 W11176454 (IGNTR OVEN) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Missouri City, TX 77489
roosevelt
Job Details:
06/23/2022
checked and found that switch was off. turned on and all function ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model JF36NXFXDE01
Near Friendswood, TX 77546
chris
Job Details:
06/23/2022
Found faulty ice maker part order ; ordrng 1 W11397192 (Ice maker)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ7
Near Pearland, TX 77581
chris
Job Details:
06/23/2022
Replaced faulty control unit is working as intended
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Shenandoah, TX 77384
james
Job Details:
06/23/2022
Order parts reschedule with customer; ordrng 1 W11497303 (MOTOR-DRVE)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Conroe, TX 77384
james
Job Details:
06/23/2022
"Checked unit and adjusted freezer door that jumped timing, Ran test cycle and unit checks ok.This is a different issue than previous issue."
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Alvin, TX 77511
chris
Job Details:
06/23/2022
Replaced faulty lid latch. Unit is now working as intended no leaks at this time ; ordrng 1 W10810403 (Lid latch)
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Alvin, TX 77511
chris
Job Details:
06/23/2022
Found faulty control part order ; ordrng 1 W10906422 (Control)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Montgomery, TX 77356
james
Job Details:
06/23/2022
Checked unit and found power at term block to be L1=0volts L2=124volts and L1&L2=124volts. Advised customer to contact an electrician to repair power issue.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Friendswood, TX 77546
chris
Job Details:
06/23/2022
Replaced faulty thermistor harness and control board. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS02
Near Pearland, TX 77584
chris
Job Details:
06/23/2022
Repaired cracked liner. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD608ESS01
Near Kemah, TX 77565
miguel
Job Details:
06/23/2022
orde part; ordrng 3 W11462342 (led module)s