Service History 24 - ASI Appliance

We serviced a

ROPER WASHER

Model RTW3005TW0

Near Conroe, Texas 77301

Clayton

Job Details: 07/22/2026

"Customer was concerned about the noises. The Washer was making whenever the actuator would kick in and turn the clutch assembly to engage the basket or engage. The agitator advised a customer of the clicking sound. Shes hearing is completely normal and the water pressure when the unit fills up, shakes the waterlines and hits them against the back of the Washer is also normal. The washer is operating properly. There are no issues found with the unit all operations OK"

We serviced a

WHIRLPOOL DRYER

Model WED5050LW1

Near Conroe, Texas 77302

Clayton

Job Details: 07/22/2026

Check the dryer everythings heating and spinning properly all operations OK with the unit advise a customer to have a vent cleaned out because it does look like it is clogged after that is fixed. Everything will be operating properly.

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS12

Near Conroe, Texas 77302

Clayton

Job Details: 07/22/2026

Install parts operation looking now everythings operating as designAuth# W5TSWYNL2

We serviced a

WHIRLPOOL OVEN

Model WFES3330RS2

Near Houston, Texas 77063

Alex

Job Details: 07/22/2026

Unit does not come on. Need new cntrl; ordrng 1 W11637089 (Cntrl)

We serviced a

MAYTAG WASHER

Model MVW4505MW3

Near Houston, Texas 77082

Alex

Job Details: 07/22/2026

Motor not revving up and belt was damaged. Replaced all parts and unit functioning. Also instructed customer on proper loading since unit had balance error code

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Katy, Texas 77449

Alex

Job Details: 07/22/2026

Wdlooynl2Replaced wheel and bad thermistor

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Porter Heights, Texas 77365

leonard

Job Details: 07/22/2026

replaced shorted control board per special project#s153eb and ran test cycle.test ok

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Porter Heights, Texas 77365

leonard

Job Details: 07/22/2026

checked unit and found left rear valve not sealing off completely after turning valve off.needs new manifold assembly.estimate for repair is $476.76.customer has extended warranty through Home Depot and will call them.called Safety Team and documented and she advised thats all that is covered for now through Whirlpool safety and to close out.Case#24259678

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Huffman, Texas 77336

leonard

Job Details: 07/22/2026

replaced warped front door panel and checked operations. ck ok

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW1

Near Huffman, Texas 77336

leonard

Job Details: 07/22/2026

"replaced latch and new part failure and pump shorted and control board order parts 2wgt make 1st stop; ordrng 1 W11834062 (control board) and 1 W11670519 (latch) and 1 W10876600 (drain pump) and 1 W11789510 (wire harness) and 1 W11551294 (cord), used 1 W11670519 (LATCH) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM07

Near Huffman, Texas 77336

leonard

Job Details: 07/22/2026

replaced low capacity compressor and leaky evaporator and replaced filter drier and recharged system. ck ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Huffman, Texas 77336

leonard

Job Details: 07/22/2026

replaced faulty pump/motor assembly and ran test cycle. test ok

We serviced a

JENNAIR MICROWAVE

Model JMW2430DP00

Near Houston, Texas 77095

jerrell

Job Details: 07/22/2026

Install cover plates all test normalAuth 283993

We serviced a

KITCHENAID RANGE

Model KFGC558JSS00

Near Friendswood, Texas 77546

Jordan

Job Details: 07/22/2026

Assisted tech JL.

We serviced a

KITCHENAID MICROWAVE

Model KMBT5011KSS

Near Katy, Texas 77450

jerrell

Job Details: 07/22/2026

Installed controls and control panel all operations normal.

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Huffman, Texas 77336

leonard

Job Details: 07/22/2026

order part 2wgt; ordrng 1 W11549461 (motor) and 1 WP697772 (blower wheel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ13

Near Katy, Texas 77449

jerrell

Job Details: 07/22/2026

Installed control and air diffuser ran test all operations normal.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near Huffman, Texas 77336

leonard

Job Details: 07/22/2026

adjusted left side door hinge and releveled unit and ran test cycle. test ok

We serviced a

WHIRLPOOL M/W OTR

Model WMH32519HZ07

Near Katy, Texas 77449

jerrell

Job Details: 07/22/2026

"Installed transformer capacitor magnetron, and diode ran test all operations normal."

We serviced a

JENN-AIR OVEN

Model JOECC530RL00

Near Richmond, Texas 77406

raul

Job Details: 07/22/2026

Removed screw from fan blower. Secured fan

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ5

Near Richmond, Texas 77407

raul

Job Details: 07/22/2026

Will need dsi control ; ordrng 1 W10860916 (Dsi control) and 1 WPW10324262 (Bake ignitor) and 1 WPW10333842 (Broil ignitor)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Richmond, Texas 77407

raul

Job Details: 07/22/2026

Replaced control board.

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Richmond, Texas 77407

raul

Job Details: 07/22/2026

Replaced latch

We serviced a

JENN-AIR OVEN

Model JOECC530RL00

Near Richmond, Texas 77406

martin

Job Details: 07/22/2026

Assisted RY with 2man job

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ13

Near Pattison, Texas 77423

martin

Job Details: 07/22/2026

Replaced ice maker from truck stock ; used 1 W11700250 (Ice Maker) from stock

We serviced a

JENNAIR REFRIGERATOR

Model JS48PPDUDE01

Near Sugar Land, Texas 77498

Edwin

Job Details: 07/22/2026

Upon arrival we service the unit. After servicing the unit. We tested the unit. Teamperatures were dropping normally (picture attached). I made customer aware it can take 24 to 36 hours for temperatures to stabilize. Unit is working as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW4307SW0

Near Houston, Texas 77062

Ivan

Job Details: 07/22/2026

f7e1 used a actuator from t/s unit is working as designed ; used 1 W11398781 (actuator) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTS624SPS

Near Houston, Texas 77062

Ivan

Job Details: 07/22/2026

upon arrival adjusted right dishwasher leg and leveled unit . unit is working as designed this has happened 2 times in the past 2 months

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW

Near Houston, Texas 77075

Ivan

Job Details: 07/22/2026

customer refused service she will contact store to try to get a refund

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Houston, Texas 77047

Ivan

Job Details: 07/22/2026

upon arrival replaced control unit is now working as designed

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW05

Near Houston, Texas 77047

Ivan

Job Details: 07/22/2026

part failure ; ordrng 1 W11332031 (comp) and 1 W11109499 (dryer) and 1 W11572047 (evap)

We serviced a

WHIRLPOOL RANGE

Model KSGB900ESS8

Near Houston, Texas 77084

Alex

Job Details: 07/22/2026

Installed panel and cntrl. Unit now working

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Houston, Texas 77057

george

Job Details: 07/22/2026

Installed control board and calibrated the unit ran diagnostics after found no active error codes

We serviced a

WHIRLPOOL REFRIGERTOR

Model WRS335SDHM06

Near Houston, Texas 77020

Ivan

Job Details: 07/22/2026

replaced icemaker unit is now working as designed

We serviced a

WHIRLPOOL OVEN

Model WEE515S0LS3

Near Houston, Texas 77057

george

Job Details: 07/22/2026

Installed elements tested unit after working as designed did not trip breaker

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC536RPS00

Near Kemah, Texas 77565

donnie

Job Details: 07/22/2026

Replaced freezer door on refrigerator. Operations are correct now

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Houston, Texas 77084

Alex

Job Details: 07/22/2026

W10909372 cntrl boardW10774355 panelParts needed are NLA. Case#24302313. Warranty will contact customer

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Houston, Texas 77079

Alex

Job Details: 07/22/2026

Replaced panel and cntrl. Unit no longer shutting off

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC536RPS01

Near Houston, Texas 77339

leonard

Job Details: 07/22/2026

checked unit for same issues of sweating on freezer door and called Tech line and spoke with Joe and he advised not repairable issue.case#24300976

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM

Near Seabrook, Texas 77586

donnie

Job Details: 07/22/2026

Replaced refrigerator door with shims. Door seals now

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFC5236RZ01

Near La Marque, Texas 77568

chris

Job Details: 07/22/2026

Found faulty ice maker. Part order ; ordrng 1 W11608631 (Ice maker)

We serviced a

JENN-AIR DISHWASHER

Model JDAF5924RL

Near Houston, Texas 77433

Sarom

Job Details: 07/22/2026

Need UI control and main board; ordrng 1 W11524112 (Black UI control) and 1 W11696408 (control.board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Houston, Texas 77095

Sarom

Job Details: 07/22/2026

Customer needs to approve to replace ice maker for balance of 377.45; O-emld tckt

We serviced a

KITCHENAID OVEN

Model KODE900HSS

Near Houston, Texas 77095

Sarom

Job Details: 07/22/2026

Replaced bad console

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC1

Near Houston, Texas 77095

Sarom

Job Details: 07/22/2026

Need valves; ordrng 1 W11036928 (valve) and 1 W11036930 (valve)

We serviced a

WHIRLPOOL WASHER

Model WTW5100VQ2

Near Houston, Texas 77028

Damarcus

Job Details: 07/22/2026

Order part ; ordrng 1 WP8572976 (Timer) and 1 WP8566022 (KNOB)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Houston, Texas 77057

george

Job Details: 07/22/2026

Inspected the unit and found bad heater element ; ordrng 1 W11700250 (Icemaker) and 1 W11518204 (Control board) and 1 WP2315549 (Motor Evap fan) and 1 W11650659 (Heater)

We serviced a

WHIRLPOOL OVEN

Model WOED5030LZ01

Near Tomball, Texas 77375

gary

Job Details: 07/22/2026

"Ran diagnostics, replaced main console assembly in unit. All functions checked ok at this time"

We serviced a

WHIRLPOOL WASHER

Model MTW7200RW1

Near Montgomery, Texas 77356

John

Job Details: 07/22/2026

changed out hose unit is correct now

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Conroe, Texas 77301

John

Job Details: 07/22/2026

changed out im unit is correct vnow

We serviced a

KITCHENAID ICE MACHINE

Model KUIX515SPS00

Near Montgomery, Texas 77356

gary

Job Details: 07/22/2026

"Ran diagnostics,cleared build up in drain line and customer advised on functions. Will monitor"

We serviced a

KITCHENAID COOKTOP

Model KCGC506JSS00

Near Conroe, Texas 77304

John

Job Details: 07/22/2026

part order; ordrng 1 w11580024 (igniter) and 2 w11319687 (spark mod)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM07

Near Richmond, Texas 77469

Russell

Job Details: 07/22/2026

"ordering control, heater, and thermistor.; ordrng 1 W11742382 (control) and 1 W11650661 (heater) and 1 WPW10384183 (thermistor)"

We serviced a

WHIRLPOOL RANGE

Model WFES5030RS0

Near Tomball, Texas 77375

Joshua

Job Details: 07/22/2026

Grand diagnostics no fault codes found at this time preheated oven to 350 all unit functions check OK at this time customer advise on monitoring unit performance possible spillover or initial burn off

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Spring, Texas 77379

Joshua

Job Details: 07/22/2026

Ran diagnostic ordering replacement Control-elec ; ordrng 1 W11550649 (Acu control)

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Spring, Texas 77388

Joshua

Job Details: 07/22/2026

Run diagnostic corrected issue with clogged drain pump all unit functions now check

We serviced a

KITCHENAID REFRIGERATOR

Model KUIX335H

Near Spring, Texas 77388

Joshua

Job Details: 07/22/2026

"Ryan diagnostics unable to locate source of drip, customer advise on monitoring unit performance. All other unit functions check OK"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ00

Near Magnolia, Texas 77354

Joshua

Job Details: 07/22/2026

"Ordering replacement LED module, ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3436RZ00

Near Spring, Texas 77381

Joshua

Job Details: 07/22/2026

Ran diagnostic ordering replacement shelves and support screws; ordrng 2 WP8281196 (Screws)s and 1 W11749336 (Shelf)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM05

Near Magnolia, Texas 77354

Joshua

Job Details: 07/22/2026

Reported findings with techline case# 24302098. Deemed as unrepairable-- functional issue Not cosmetic. Customer advised on reaching out to whomever they purchased unit from. Closing ticket

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW2

Near Magnolia, Texas 77354

Joshua

Job Details: 07/22/2026

Ran diagnostic ordering replacement Drive Hub ; ordrng 1 W10528947 (Drive hub)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM01

Near La Marque, Texas 77568

donnie

Job Details: 07/22/2026

Door is damaged ; ordrng 1 LW11258441 (S/s door)

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Baytown, Texas 77521

ricky

Job Details: 07/22/2026

needs cnt; ordrng 1 w11498190

We serviced a

MAYTAG WASHER

Model MVW5430PBK0

Near Atascocita, Texas 77346

Gary L

Job Details: 07/22/2026

"Found faulty actuator. Removed and replaced actuator and cam. Checked operation ; used 1 W11481722 (Actuator), and 1 W10721967 (Cam) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS07

Near Pinehurst, Texas 77362

gary

Job Details: 07/22/2026

"Ran diagnostics, replaced complete refrigerator door assembly. All functions checked ok at th time"

We serviced a

WHIRLPOOL WASHER

Model WTW4105SW0

Near Humble, Texas 77346

Gary L

Job Details: 07/22/2026

Found top half of agitator coming and apart from wash plate. Reinstalled screw into agitator and tested

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Houston, Texas 77024

jerrell

Job Details: 07/22/2026

Need to order ; ordrng 1 W11458345 (PUMP-WATER)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Conroe, Texas 77304

John

Job Details: 07/22/2026

"changed out cam and belt unit is correct now; used 1 W10721967 (CAM), and 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM05

Near Texas City, Texas 77568

chris

Job Details: 07/22/2026

Found faulty thermistor and fan ; ordrng 1 WP2315539 (Fan) and 1 WPW10384183 (Thermistor)

We serviced a

WHIRLPOOL WASHER

Model MVW5435PW1

Near Pearland, Texas 77584

Jordan

Job Details: 07/22/2026

Part order due to unit not passing through rinse cycle.; ordrng 1 W11725664 (Control) and 1 W11385821 (Water inlet)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ05

Near Pearland, Texas 77584

Jordan

Job Details: 07/22/2026

Part order due to unit not cooling.; ordrng 1 W11394387 (Evaporator) and 1 W11682292 (Compressor)

We serviced a

KITCHENAID DISHWASHER

Model KDPS624SPS

Near Houston, Texas 77059

Jordan

Job Details: 07/22/2026

Cleared drip tray caused by over sudsing. All functions are now operating properly.

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Houston, Texas 77089

Jordan

Job Details: 07/22/2026

Diagnosed dryer not heating properly. Cleared blower housing clogged with lint. Unit now cycling properly.

We serviced a

WHIRLPOOL WASHER

Model WFW5720RR0

Near Houston, Texas 77008

Damarcus

Job Details: 07/22/2026

Run cycles service cycle washer; tested all components found no leaks

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN748SPS00

Near Beach City, Texas 77523

ricky

Job Details: 07/22/2026

neew part damaged; ordrng 1 w11737550

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Rosharon, Texas 77583

roosevelt

Job Details: 07/22/2026

bad control; ordrng 1 w11607637 (control)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Fresno, Texas 77545

roosevelt

Job Details: 07/22/2026

replaced bad suspension

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Arcola, Texas 77583

roosevelt

Job Details: 07/22/2026

Arrived at customer check the connection to heater ran diagnostic test and unit heated and steam came from element

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3336SB01

Near Missouri City, Texas 77459

roosevelt

Job Details: 07/22/2026

replaced bad valves

We serviced a

WHIRLPOOL DISHWASHER

Model WDPS7024RZ0

Near Sugar Land, Texas 77479

roosevelt

Job Details: 07/22/2026

bad pump and motor; ordrng 1 w11460946 (pump and motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF3636RZ00

Near Fresno, Texas 77545

roosevelt

Job Details: 07/22/2026

replaced bad icemaker

We serviced a

WHIRLPOOL RANGE

Model SF315PEPB1

Near Sugar Land, Texas 77479

roosevelt

Job Details: 07/22/2026

replaced bad igniter; used 1 W10918546 (IGNITOR) from stock

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPS01

Near Sugar Land, Texas 77479

roosevelt

Job Details: 07/22/2026

For a tech line Nate To replace circulation pump case number 24296658; ordrng 1 w11542867 (pump)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Houston, Texas 77006

Damarcus

Job Details: 07/22/2026

Order parts ; ordrng 1 W10913953 (ACTUATOR) and 1 W11239857 (Belt) and 1 W10721967 (Cam)

We serviced a

WHIRLPOOL DRYER

Model WED4107SW0

Near Houston, Texas 77092

Damarcus

Job Details: 07/22/2026

Replace defective control working fine now

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFC5236RZ00

Near Conroe, Texas 77303

Clayton

Job Details: 07/22/2026

Freezer fans aren't kicking on freezer section is at 14 degrees evap is completely frozen over the fan is not working. Need to replace the defrost heater main control and evaporator fan.; ordrng 1 W11805295 (Main control) and 1 W11560604 (Defrost heater) and 1 W11620573 (Evap fan) and 1 W11559733 (Sensor)

We serviced a

WHIRLPOOL COOKTOP

Model WCG51US6DS00

Near Katy, Texas 77494

martin

Job Details: 07/22/2026

Closing out

We serviced a

KITCHENAID RANGE

Model KSGG700ESS7

Near Tomball, Texas 77377

Joshua

Job Details: 07/22/2026

Ordering replacement burners bases and ignite elec per techline suggestion ; ordrng 1 W11436986 (Burner base LF) and 1 W11531098 (LR burner base) and 1 W11531096 (RF burner base) and 2 W11531097 (Center and RR burner base)s and 1 W11675301 (LF IGNITE) and 1 LRignite and 2 W11643126 (Center and RR ignite)s and 1 W11661897 (Ignite)

We serviced a

MAYTAG DRYER

Model MED7205RF0

Near Humble, Texas 77396

Gary L

Job Details: 07/22/2026

Found motor overheating. Removed and replaced motor and element. Checked operation

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN748SPS00

Near Beach City, Texas 77523

Michael

Job Details: 07/22/2026

door was dented ; saved tckt

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Houston, Texas 77059

chris

Job Details: 07/22/2026

Found faulty ice maker part order ; ordrng 1 W11658802 (Ice maker)

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS02

Near Katy, Texas 77494

Luis

Job Details: 07/22/2026

"I ran diagnostic and unit had error code F8E1, I cleared it out and ran the fans on diagnostic and they run fine, I reset the unit and preheat it and it worked fine"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Huffman, Texas 77336

leonard

Job Details: 07/22/2026

replaced broken rt. front ignitor and checked operations. ck ok; used 1 W11666003 (IGNTR-SURF) from stock

We serviced a

WHIRLPOOL COOKTOP

Model WCGK5030PS00

Near Huffman, Texas 77336

leonard

Job Details: 07/22/2026

adjusted and reseated left rear burner head and adjusted ignitor gap and checked all operations. ck ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM07

Near Houston, Texas 77082

Alex

Job Details: 07/22/2026

Found rc not cooling due to bad diffuser. Replaced with ts and unit working; used 1 W11645127 (Diffuser) from stock

We serviced a

WHIRLPOOL DRYER

Model Med4500mw0

Near Houston, Texas 77082

Alex

Job Details: 07/22/2026

Door striker open too wide causing door issues. Fixed striker

We serviced a

WHIRLPOOL DRYER

Model WED6150PW0

Near Huffman, Texas 77336

leonard

Job Details: 07/22/2026

removed debris between drum bearing ring and front seal and reinstalled loose bearing ring and checked operations. ck ok

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS12 8.5

Near Tomball, Texas 77377

Joshua

Job Details: 07/22/2026

Customer confirmed that unit is being replaced. Closing ticket.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Fulshear, Texas 77441

raul

Job Details: 07/22/2026

I unclogged drain assembly.

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Katy, Texas 77449

Alex

Job Details: 07/22/2026

Wjckuhnl2Cleaned blower wheel and replaced thermal fuse; used 1 280148 (Therm) from stock

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