We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Tomball, TX 77375
kayla
Job Details: 09/08/2023
Replaced part. Ran ops. All operations are correct now. Customer approved.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Tomball, TX 77377
kayla
Job Details: 09/08/2023
Replaced parts. Ran diagnostics. All operations are correct now. Authorization: W18J1J0NL2
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Tomball, TX 77375
gary
Job Details: 09/08/2023
"Ran diagnostics,ran test cycles and adjusted all connectors. No leaks found at this time"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77010
Louis R
Job Details: 09/08/2023
Replaced motor and blower wheel
We serviced a
WHIRLPOOL KITCHEN
Model WRX735SDHZ07
Near Magnolia, TX 77354
kayla
Job Details: 09/08/2023
"Replaced parts. Operations are correct now. Customer to monitor unit.Customer aware there is cosmetic damage to the ui panel and that is not covered under warranty. . They will pay service charge, parts, and labor out of pocket."
We serviced a
AMANA WASHER
Model NTW4516FW
Near Houston, TX 77076
Gary L
Job Details: 09/08/2023
Found washer making noise as unit fills with water. Lowered pressure to cold water and checked operation
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Hitchcock, TX 77563
anthony
Job Details: 09/08/2023
Recalibrated unit and retested all ok no problems
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS02
Near Houston, TX 77005
levis
Job Details: 09/08/2023
order parts; ordrng 1 W11093037 (cntrl-elec) and 1 w11592010 and 1 w11548259 and 1 W11109499 (drier-tube)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77064
Osiel
Job Details: 09/08/2023
"unit needs icemaker, evap motor; ordrng 1 w11249952 (motor-EVAP) and 1 w11087438 (harns-wire) and 1 w11658802 (icemaker)"
We serviced a
JENNAIR RANGE
Model JGCP548HL
Near Richmond, TX 77406
martin
Job Details: 09/08/2023
Customer complained about same burner the center rear and wants unit replaced. Advised I can only document with whirlpoolShe called builder and try to have him pursued me to request unit replaced. Called tech support and provide SR# to customer and builder for them to follow up with WPAlso customer is claiming that we had left the cooktop misaligned from last repair which to me looks the same way we found itCustomer still not satisfied Per Tech support recommendation order center rear burner and cap ; ordrng 1 W11319673 (LOW FLAME BURNER CENTER REAR) and 1 W11319224 (CAp kit)
We serviced a
WHIRLPOOL DISHWASHER
Model JDPSS244LL0
Near Fulshear, TX 77441
martin
Job Details: 09/08/2023
Inspected and found water standing inside drip pan Dry up and reset codesTested and code did not come back Working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Fulshear, TX 77441
martin
Job Details: 09/08/2023
"Found freezer back panel frozen Will order control board,harness and thermistor ; ordrng 1 W11670354 (Control board) and 1 W10316760 (Thermistor) and 1 W11566475 (Evaporator harness)"
We serviced a
WHIRLPOOL COOK TOP
Model WCG55US0HS
Near Fulshear, TX 77441
martin
Job Details: 09/08/2023
Inspected cooktop and found it disconnected Reconnected and tested Working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Pattison, TX 77423
martin
Job Details: 09/08/2023
Adjusted left door hinge Tested and working properly now Customer approved repairs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Katy, TX 77494
martin
Job Details: 09/08/2023
Replaced parts list
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Richmond, TX 77406
martin
Job Details: 09/08/2023
Needs drain pump ; ordrng 1 W11497943 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Houston, TX 77054
Louis R
Job Details: 09/08/2023
Found bad fan; ordrng 1 67006424 (Shroud) and 2 Wp67006337 (Fan blade)s and 1 W11661931 (Evap motor)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354ESS2
Near Houston, TX 77098
Louis R
Job Details: 09/08/2023
Replaced bad adjuster
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Houston, TX 77027
Louis R
Job Details: 09/08/2023
Found bad valve; ordrng 1 W11316255 (Single valve) and 1 W11316256 (Double valve)
We serviced a
WHIRLPOOL DISHWASHER
Model KUDK03FTSS3
Near Houston, TX 77027
Louis R
Job Details: 09/08/2023
Unit operations normal
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Houston, TX 77056
Louis R
Job Details: 09/08/2023
Found bad valves; ordrng 1 W11316255 (Single valve) and 1 W11316256 (Double valve)
We serviced a
WHIRLPOOL ICEMAKER
Model KUIX505ESS2
Near Houston, TX 77056
Louis R
Job Details: 09/08/2023
Unit operations normal.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77024
Louis R
Job Details: 09/08/2023
Found bad timer; ordrng 1 Wpw10117655 (Start relay) and 1 Wpw10185982 (Timer) and 1 279827 (Motor) and 1 W10704067 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77080
Louis R
Job Details: 09/08/2023
Fixed vibrating condenser
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Houston, TX 77022
Louis R
Job Details: 09/08/2023
Unit not defrosting; ordrng 1 W11546690 (Control) and 1 Wp2315549 (Fan motor) and 1 W11650661 (Evap harness)
We serviced a
AMANA RANGE
Model AGR6303MMS0
Near Houston, TX 77022
Louis R
Job Details: 09/08/2023
Replaced bad control
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Houston, TX 77016
Gary L
Job Details: 09/08/2023
Found off balanced code stored in control. Ran recalibration and ran test cycle
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Missouri City, TX 77459
roosevelt
Job Details: 09/08/2023
checked and heated door seal
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Richmond, TX 77406
raul
Job Details: 09/08/2023
Replaced motor evap and blade.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Humble, TX 77338
donnie
Job Details: 09/07/2023
Error code for refrigerator icemaker e5 lower ice maker spitting water over the side of fill cup; ordrng 1 W11658802 (Icemaker) and 1 W11578780 (Icemaker freezer) and 1 W11482025 (Valve)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KBL1
Near Houston, TX 77345
donnie
Job Details: 09/07/2023
Need vent assy; ordrng 1 W11545539 (Gasket) and 1 W11649995 (Vent)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Houston, TX 77044
donnie
Job Details: 09/07/2023
"Excessive soap in dishwasher, customer needs to cut back on soap. Unit suds came out the front."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Houston, TX 77016
Gary L
Job Details: 09/07/2023
Removed and replaced both door gaskets. Checked operation
We serviced a
WHIRLPOOL1299] WASHER
Model WTW5010LW0
Near Houston, TX 77086
Gary L
Job Details: 09/07/2023
Found cold water valve clogged with black stuff from customers water. Advised customer of this on previous call. No fault of machine. Removed and replaced water valve and control board. Checked operation
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Porter, TX 77365
leonard
Job Details: 09/07/2023
order parts 2man 2wgt with Donnie; ordrng 1 W11598119 (blower motor) and 1 W11617227 (convection motor) and 1 W11548753 (blade)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near New Caney, TX 77357
leonard
Job Details: 09/07/2023
defrosted frost build up around dispenser motor and and resealed door gasket and checked operations. ck ok
We serviced a
MAYTAG VENTHOOD
Model UXT5236BDS
Near Houston, TX 77066
Gary L
Job Details: 09/07/2023
Found blower wheel hitting on cover. Adjusted blower wheel and reinstalled filter. Checked operation
We serviced a
AMANA OVEN
Model AGR5330BAS3
Near Houston, TX 77065
Gary L
Job Details: 09/07/2023
Ordering parts ; ordrng 1 W11176454 (Ignitor) and 1 Wpw10535778 (Seal)
We serviced a
MAYTAG RANGE
Model MGR7700LZ4
Near Baytown, TX 77521
ricky
Job Details: 09/07/2023
need orface asys; ordrng 1 w11459257 and 1 w11459258 and 1 w11459260 and 1 w11459259 and 1 w11459261
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Houston, TX 77064
Gary L
Job Details: 09/07/2023
Ordering parts ; ordrng 1 W11219115 (Tub)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Baytown, TX 77521
ricky
Job Details: 09/07/2023
found and replaced cracked cam; used 1 W10721967 (CAM) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Richmond, TX 77407
raul
Job Details: 09/07/2023
"Will need control, magnetron,fan capacitor, transformer, capacitor and Diode. ; ordrng 1 W11342846 (Control) and 1 W11405832 (Fan capacitor) and 1 Wpw10693025 (Magnetron) and 1 W11493408 (Transformer) and 1 W11678970 (Capacitor) and 1 W11256462 (Diode) and 1 W11441128 (Fan motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Richmond, TX 77406
raul
Job Details: 09/07/2023
Upon arrival ran diagnostic and found error code F9E1 (drain pump) I checked underneath and found loose wires. I secured it and it's working as designed.
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Baytown, TX 77521
ricky
Job Details: 09/07/2023
found and cleared off balance code
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD618ESS01
Near Richmond, TX 77406
raul
Job Details: 09/07/2023
Upon arrival unit was turned off at breaker. Customer began sharing their experience with the fridge. She mentioned that the fridge was tripping breaker throughout the day at random times. And they started to turn fridge on at night and at 6am unit will trip breaker. It's on GFCI breaker and it shares the load with other plugs. Called techline and they suggested for fridge to have its own dedicated breaker. SR 7737273293
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77041
jerrell
Job Details: 09/07/2023
Installed lid latch ran test all operations normal.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW2
Near Manvel, TX 77578
chris
Job Details: 09/07/2023
Found faulty door latch part order; ordrng 1 W11565030 (Lid latch)
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX10
Near Missouri City, TX 77459
roosevelt
Job Details: 09/07/2023
will need a 2m2wt with derrick dlauth# is j18i2o0al2; ordrng 1 W11233637 (fan)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Brookshire, TX 77423
martin
Job Details: 09/07/2023
Replaced parts list
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Sugar Land, TX 77479
derrick
Job Details: 09/07/2023
Order control and pad; ordrng 1 W11616412 (Control) and 1 WPW10346924 (Pad)
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near Missouri City, TX 77459
roosevelt
Job Details: 09/07/2023
checked and all function ok customer needs to change orfits to propain
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Missouri City, TX 77459
roosevelt
Job Details: 09/07/2023
replacd bad icemaker
We serviced a
WHIRLPOOL WASHER
Model MVW6230HC1
Near Richmond, TX 77469
derrick
Job Details: 09/07/2023
Order gear case and cam; ordrng 1 W11449840 (Gear case) and 1 W10721967 (Cam)
We serviced a
KITCHEN AID OVEN
Model KODE500EBS
Near Montgomery, TX 77316
james
Job Details: 09/07/2023
Checked unit and repaired loose connection at lower oven temp sensor. Ran temp check and unit checks ok.
We serviced a
KITCHEN AID COOK TOP
Model KCGC558JSS00
Near Montgomery, TX 77316
james
Job Details: 09/07/2023
Checked unit temp for griddle with a thermo couple on meter and unit checks ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Manvel, TX 77578
chris
Job Details: 09/07/2023
Replaced faulty door latch. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DRYER
Model MGD4500MW1
Near Missouri City, TX 77459
roosevelt
Job Details: 09/07/2023
replaced parts and all function ok
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Sugar Land, TX 77479
derrick
Job Details: 09/07/2023
Order capacitor; ordrng 1 W11395618 (Capacitor)
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW0
Near Houston, TX 77339
donnie
Job Details: 09/07/2023
Pulled dryer start knob. Added stuffing in knob shaft receiver. Operations are correct now. Unit starts every time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near New Caney, TX 77357
donnie
Job Details: 09/07/2023
Helped LV repair refrigerator
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Dickinson, TX 77539
anthony
Job Details: 09/07/2023
Sr 7737181391 unit is working as designed but is being used in a commercial environment and cant keep up with demand. Customer will need to purchase a commercial unit or a stand alone ice machine
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Missouri City, TX 77459
roosevelt
Job Details: 09/07/2023
checked and ran cycles and could not duplicate any leaks
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Montgomery, TX 77356
james
Job Details: 09/07/2023
Replaced leaky door gasket. Ran diagnostic test cycle and unit checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Montgomery, TX 77316
james
Job Details: 09/07/2023
Checked unit and replaced misformed upper rack adjusters. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Alvin, TX 77511
chris
Job Details: 09/07/2023
Replaced faulty user interface and diffuser. Unit is now working as intended. No leaks at this time. Customer unhappy with refrigerator and wants a new one. Customer convinced that I can call tpss and get her an sr# so that she can get a new unit
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near New Caney, TX 77357
donnie
Job Details: 09/07/2023
Helped LV repair washer
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Houston, TX 77065
Osiel
Job Details: 09/07/2023
installed suspension rods
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Missouri City, TX 77459
roosevelt
Job Details: 09/07/2023
broken door latch; ordrng 1 w11513248 (latch)
We serviced a
WHIRLPOOL REFIGERATOR
Model WRS325SDHZ08
Near Shenandoah, TX 77384
james
Job Details: 09/07/2023
Checked unit and replaced shorted control and UI. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Dickinson, TX 77539
chris
Job Details: 09/07/2023
Found faulty ice maker part order; ordrng 1 W10886939 (Icemaker)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Houston, TX 77004
levis
Job Details: 09/07/2023
two man with LR
We serviced a
WHIRLPOOL REFIGERATOR
Model WRS331SDHM06
Near Houston, TX 77003
levis
Job Details: 09/07/2023
checked unit adjusted the doors and checked operation
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Pearland, TX 77581
chris
Job Details: 09/07/2023
Replaced faulty knob and timer. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Conroe, TX 77304
james
Job Details: 09/07/2023
Assisted Tech JPauth# W18ICS0NL2
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS02
Near Houston, TX 77064
Osiel
Job Details: 09/07/2023
"unit needs heater, evap assembly & fan; ordrng 1 w11395635 (evap assembly) and 1 w11407678 (fan) and 1 w11291124 (heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ01
Near Montgomery, TX 77356
james
Job Details: 09/07/2023
Checked unit and resealed door gasket and adjusted fresh food door hinge. Unit checks ok.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near The Woodlands, TX 77375
kayla
Job Details: 09/07/2023
Measured unit. Found unit been dropped before arrival. Spoke to Adrien techline SR# 7737274042 unit is non repairable. Customer to contact whirlpool.
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Houston, TX 77041
jerrell
Job Details: 09/07/2023
Installed listed parts all test normal.
We serviced a
WHIRLPOOL1299] REFRIGERATOR
Model WRT138FFDW01
Near Spring, TX 77380
kayla
Job Details: 09/07/2023
Replaced parts. Customer to monitor unit 48hrs +..
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Tomball, TX 77377
kayla
Job Details: 09/07/2023
Replaced parts. Customer aware to monitor unit 48hrs +. ..Explained use and care guide. Explained all functions normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near New Caney, TX 77357
leonard
Job Details: 09/07/2023
removed debis from drain hose and ran test cycle. all test ok
We serviced a
KITCHEN AID COOK TOP
Model KCGS356ESS00
Near Houston, TX 77079
jerrell
Job Details: 09/07/2023
Installed manifold ran test all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near New Caney, TX 77357
leonard
Job Details: 09/07/2023
replaced warped freezer door and faulty control board and diffuser and wiring harness. ck ok
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Humble, TX 77339
leonard
Job Details: 09/07/2023
replaced leaking oil gearcase and faulty stator and rotor and clutch and slider and broken washplate and ran test cycle. test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Fresno, TX 77545
roosevelt
Job Details: 09/07/2023
replaced bad icemaker
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Texas City, TX 77591
anthony
Job Details: 09/07/2023
Needs parts; ordrng 1 W11566851 (Control) and 1 W11650660 (Heater) and 1 W11559968 (Fan)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near La Marque, TX 77568
anthony
Job Details: 09/07/2023
Reset control and retested unit if issue returns it will need main control and regulator assembly
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Texas City, TX 77590
anthony
Job Details: 09/07/2023
Replaced shorted control but plug behind washer is still not correct and the other plugs in the garage have an open ground. I strongly recommend a electrician correct power before plugging unit in
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C6XYY04
Near Houston, TX 77062
chris
Job Details: 09/07/2023
Found that unit needs sealed system repair. Quoted customer for repair. Customer to replace unit
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HW08
Near Houston, TX 77011
chris
Job Details: 09/07/2023
Replaced faulty control and bulb. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL RANGE
Model WWFG550S0LZ
Near Hockley, TX 77447
gary
Job Details: 09/07/2023
"Ran diagnostics, adjusted loose connector at spark module. All functions checked ok at this time"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near The Woodlands, TX 77375
gary
Job Details: 09/07/2023
Unable to reach customer will need RS; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Magnolia, TX 77354
gary
Job Details: 09/07/2023
"Replaced complete harness and evaporator motor, all functions checked ok at this time. Customer advised on monitoring"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ
Near Fulshear, TX 77441
martin
Job Details: 09/07/2023
Ran diagnostics and everything checked out goodCustomer not using rinse aid Advised to keep full and choose hottest dry settings
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ
Near Fulshear, TX 77441
martin
Job Details: 09/07/2023
Inspected and found wall switch turned offCustomer was not aware Showed where it was Unit is working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Brookshire, TX 77423
martin
Job Details: 09/07/2023
Ran diagnostics and everything was good Unit is working as designed Customer will monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Katy, TX 77493
martin
Job Details: 09/07/2023
Replaced parts list
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Magnolia, TX 77354
kayla
Job Details: 09/07/2023
"GC helped repair sealed system. Evacuated unit, checked for leaks with nitrogen, charged. Customer aware to monitor 48hrs.Spoke to Peyton TPSS, authorization: W18i120NL1.5"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Pinehurst, TX 77362
gary
Job Details: 09/07/2023
"Ran diagnostics, inspected unit and noise concerns from Icemaker. Unit working as designed at this time. Customer advised on unit functions"
We serviced a
WHIRLPOOL1299] WASHER
Model WTW4855HW3
Near Magnolia, TX 77354
gary
Job Details: 09/07/2023
Ran diagnostics and reset main controls. Customer advised on functions. Checked ok at this time