We serviced a
AMANA DRYER
Model NED4655EW1
Near Seabrook, TX 77586
chris
Job Details:
12/13/2024
Found loose connection at timer. Reinstalled loose connection. Unit is now working as intended no issues at this time
We serviced a
JENN-AIR RANGE
Model JGRP548HL05
Near Montgomery, TX 77316
gary
Job Details:
12/13/2024
"Ran diagnostics, ordering replacement dual valve. Do to gas concerns; ordrng 1 W11239228 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Magnolia, TX 77354
gary
Job Details:
12/13/2024
"Ran diagnostics, ordering replacement evaporator assembly. Will need to pressure test and possibly document with techline for possible escalation ; ordrng 1 W11598434 (Evaporator)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Magnolia, TX 77355
gary
Job Details:
12/13/2024
"Ran diagnostics, replaced faulty heating element in unit. All functions checked ok at this time"
We serviced a
WHIRLPOOL STOVE
Model WFG320M0MS0
Near Conroe, TX 77356
james
Job Details:
12/13/2024
Checked unit and all connections for gas leak with gas leak detector meter and none found. Unit checks ok.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Montgomery, TX 77356
james
Job Details:
12/13/2024
Checked unit and cleared 0-7 error code and reset controls. Ran auto test cycle and unit checks ok. zip tied drain hose to water lines to prevent knocking noisy.
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Montgomery, TX 77356
james
Job Details:
12/13/2024
Checked unit and repaired loose connection atbin thermistor. Ran diagnostic test cycles and unit checks ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Montgomery, TX 77356
james
Job Details:
12/13/2024
Assisted tech JP. No leaks detected and left old part with customer
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Spring, TX 77388
Clayton
Job Details:
12/13/2024
Install the parts in the dryer started heating all operations OK now
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Spring, TX 77379
Clayton
Job Details:
12/13/2024
Control panel has power coming out of it need to order a new control board; ordrng 1 W11520704 (Control unit)
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Houston, TX 77090
Clayton
Job Details:
12/13/2024
"Customer does not have a gas shut off told him he needs to have a valve installed behind the range in order for us to shut the gas off to do the repair advise the customer to give us a call back once he has this request made, and we can get the appliance taken care of; saved tckt"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC7HS20
Near Spring, TX 77373
Clayton
Job Details:
12/13/2024
Control unit panel messed up stuck on the lock and needs to be replaced customer had over 3 power surges and then the unit started to mess up like this get main control with panel (stainless) customer does not want to follow through with us getting the parts said she will possibly be calling back just to do a labor install on parts
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Spring, TX 77373
Clayton
Job Details:
12/13/2024
"Sr# 7740528748 gas leak isnt coming from the unit all burners fully lit getting a little bit of overdraft gas only when the unit is first being lit other than that, there is no gas leak with the range. Advised to customer to call her gas company back and get somebody better out here to assess where the leak is actually coming from Techline advised the same thing."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Spring, TX 77386
Clayton
Job Details:
12/13/2024
Wrong part ordered ; ordrng 1 W11633658 (Ice maker)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77082
Aidan
Job Details:
12/13/2024
"Upon arrival after replacing drain pump it looks like its the wire harness , I will be ordering drain pump and harness.; ordrng 1 W11399437 (Drain pump) and 1 W11643701 (Wire harness)"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Cypress, TX 77429
Sarom
Job Details:
12/13/2024
Need drum assembly; ordrng 1 W11172199 (Basket Assembly)
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS2
Near Houston, TX 77079
Aidan
Job Details:
12/13/2024
"Upon arrival costumer experienced on and off ice maker, it will need a new drain pump ; ordrng 1 W11539855 (Drain pump assembly)"
We serviced a
MAYTAG RANGE
Model MGC5430BDS
Near Porter, TX 77365
leonard
Job Details:
12/13/2024
checked unit and found parts are no longer available to repair unit. advised to close out call.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Conroe, TX 77304
james
Job Details:
12/13/2024
Checked unit and adjusted upper and lower door switch cams. Unit checks ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Spring, TX 77373
Joshua
Job Details:
12/13/2024
"Updating ticket number. 5125871312. Ulrika. Ran diagnostic with techline, ordering replacement valve, ignitor, and manifold. Reporting with SAFETY ; ordrng 1 W11220387 (Oven manifold) and 1 W11590251 (Oven valve) and 1 W11590294 (Ignitor)"
We serviced a
WHIRLPOOL COOKTOP
Model WCGK7530PS00
Near Porter, TX 77365
leonard
Job Details:
12/13/2024
reseated and realighned right rear burner switch and checked operations. ck ok
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Conroe, TX 77301
John
Job Details:
12/13/2024
checked unit out wire was off thermal fuse made unit right unit checked out
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB00
Near Friendswood, TX 77546
Josue
Job Details:
12/13/2024
Upon arrival and after diagnosing I noticed the fan and the compressor wouldnt come on. I mentioned to the customer that the control box would be a starting point to then diagnose further into the unit if needed. Customer understands and will decide on the quote later on.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Houston, TX 77004
Louis R
Job Details:
12/13/2024
Found F8E1 error. ; ordrng 1 W11222849 (Valve)
We serviced a
WHIRLPOOL FREEZER
Model wzc5216lw0
Near Houston, TX 77036
jerrell
Job Details:
12/13/2024
Tech assist for JL
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Houston, TX 77040
jerrell
Job Details:
12/13/2024
Need to order; ordrng 1 W11175955 (Air diffuser)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77040
jerrell
Job Details:
12/13/2024
Reinstalled loose connection on drain pump ran test all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB035
Near Houston, TX 77080
jerrell
Job Details:
12/13/2024
Need to order; ordrng 1 W11337414 (Evaporator) and 1 Evaporator (Compressor)
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Houston, TX 77080
jerrell
Job Details:
12/13/2024
Need to order; ordrng 1 W11556520 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Houston, TX 77080
jerrell
Job Details:
12/13/2024
Reinstalled drain hose ran test all operations normal
We serviced a
JENN-AIR OVEN
Model JJW2430DS01
Near Houston, TX 77041
jerrell
Job Details:
12/13/2024
Installed panel all tested normal.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Manvel, TX 77578
Josue
Job Details:
12/13/2024
customer no longer needed service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Houston, TX 77057
Louis R
Job Details:
12/13/2024
Ran diagnostics. Unit being replaced.
We serviced a
JENN-AIR DISHWASHER
Model JDPSG244LS2
Near Houston, TX 77055
Damarcus
Job Details:
12/13/2024
Found unit working as design there were no leak
We serviced a
WHIRLPOOL DRYER
Model WED90HEFW0
Near Houston, TX 77055
Damarcus
Job Details:
12/13/2024
Ran service cycle checked all over found unit working as designed
We serviced a
JENN-AIR OVEN
Model JDRP436WP02
Near Houston, TX 77009
Damarcus
Job Details:
12/13/2024
Part parts and reschedule; ordrng 1 WPW10464535 (Control)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS7
Near Houston, TX 77024
Louis R
Job Details:
12/13/2024
SR# 7740528098 checked unit with Techline. They want customer to actually use the unit over the weekend & check for smells.
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS5
Near Pasadena, TX 77505
Derrick
Job Details:
12/13/2024
Order parts ; ordrng 1 W11162730 (Module spark) and 1 W11620570 (Control) and 1 W10833885 (Sensor)
We serviced a
KITCHENAID REFRIGERATOR
Model KUIC15PLXS2
Near Houston, TX 77339
leonard
Job Details:
12/13/2024
order part 2wgt; ordrng 1 W10585391 (valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Houston, TX 77084
Aidan
Job Details:
12/13/2024
"Upon arrival costumer experienced no lights in refrigerator, will order a new light module.; ordrng 1 W11470191 (Light)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Houston, TX 77018
angel
Job Details:
12/13/2024
"Ran diagnostic, found leak at element nut unable to tight. Ordering element assembly and nuts; ordrng 1 W11715949 (Nuts) and 1 W11537778 (Heater assembly)"
We serviced a
WHIRLPOOL MICROWAVE
Model KOEC530PSS
Near Magnolia, TX 77354
gary
Job Details:
12/13/2024
Assisted JG in microwave door switch replacement. Found further issues. Ordering parts ; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Magnolia, TX 77354
gary
Job Details:
12/13/2024
"Ran diagnostics, adjusted cam and calibrated basket. Customer advised on functions, will monitor"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS3
Near Humble, TX 77339
Osiel
Job Details:
12/13/2024
dispenser is not opening during diagnostics - ordering dispenser & control ; ordrng 1 W11412300 (DISPENSER) and 1 W11646927 (CNTRL-ELEC)
We serviced a
MAYTAG DISHWASHER
Model MDB7809AWB1
Near Humble, TX 77339
Osiel
Job Details:
12/13/2024
"replaced lower rack support wheel - tested, working as normal"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ19
Near Houston, TX 77084
Aidan
Job Details:
12/13/2024
"Upon arrival costumer experienced no ice production, it will need a new ice maker ; ordrng 1 W11692161 (Icemaker)"
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW2
Near Humble, TX 77339
Osiel
Job Details:
12/13/2024
"replaced control board, drain pump & water valve - working as normal"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Houston, TX 77339
leonard
Job Details:
12/13/2024
order parts 2man 2wgt; ordrng 1 WP2307857 (extension) and 1 W11403572 (stop) and 1 WP2004517 (spring) and 1 W11673500 (door hinge)
We serviced a
KITCHENAID M/W OTR
Model KEMS308SSS04
Near Humble, TX 77346
leonard
Job Details:
12/13/2024
replaced blown broil element and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHB01
Near Porter, TX 77365
leonard
Job Details:
12/13/2024
replaced stuck filter and housing and checked operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW
Near Houston, TX 77009
Louis R
Job Details:
12/13/2024
Found F8E1 error; ordrng 1 W11688994 (Single valve) and 1 W11688995 (Double valve)
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW1
Near Houston, TX 77010
Louis R
Job Details:
12/13/2024
Found burnt fuse. ; ordrng 1 W11309937 (Control) and 1 W10212596 (Valve) and 1 W10212598 (Valve)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Sugar Land, TX 77479
Edwin
Job Details:
12/13/2024
Asssisted DW.
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ01
Near Porter, TX 77365
leonard
Job Details:
12/13/2024
upon arrivial with pre-id outer door glass found entire oven door off and missing. called builder and he advised he doesn't have door and will get with Whirlpool for alternative resolution..
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW3
Near Houston, TX 77018
angel
Job Details:
12/13/2024
"Ran diagnostic, found bad timer call tech line SR7740533241sending quote for approval ; ordrng 1 WPW10185992 (Timer assembly)"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Houston, TX 77339
leonard
Job Details:
12/13/2024
"replaced broken outer tub and basket and washplate and faulty suspension and leaking oil gearcase and cam and belt and leaky valve and ran test cycle. test ok; used 1 W10721967 (CAM), 1 W11239857 (BELT), and 1 W11165546 (VALVE) from stock, pckd up 1 W11454734 (gearcase)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Friendswood, TX 77546
chris
Job Details:
12/12/2024
Found faulty shifter part order ; ordrng 1 W11481722 (Shifter)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Cypress, TX 77433
Sarom
Job Details:
12/12/2024
"Needa main board; ordrng 1 W11578563 (Control Unit Assembly,)"
We serviced a
KITCHENAID RANGE
Model KGCU483VSS00
Near Sugar Land, TX 77479
Russell
Job Details:
12/12/2024
"parts NLA, no further service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77082
Aidan
Job Details:
12/12/2024
"Upon arrival refrigerator was not dispensing water, after adjusting the water line I saw it was kinked, refrigerator is now dispensing water."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7959SHZ
Near Webster, TX 77598
donnie
Job Details:
12/12/2024
Part not available. Closing document
We serviced a
WHIRLPOOL WASHER
Model WTW6400SW
Near Pasadena, TX 77505
ricky
Job Details:
12/12/2024
close so per office
We serviced a
WHIRLPOOL WASHER
Model Wfw560chw4
Near Houston, TX 77047
Gary L
Job Details:
12/12/2024
Found washer not properly leveled. Adjusted legs to level washer. Ran diagnostic. Unit is fine
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Porter, TX 77365
Osiel
Job Details:
12/12/2024
"Reattached loose latch assy: tested, working as normal"
We serviced a
WHIRLPOOL WASHER
Model WTW817LW1
Near Katy, TX 77449
Jeremy
Job Details:
12/12/2024
Diagnosed unit and found loose connection at the water valve unit checks ok
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Katy, TX 77493
martin
Job Details:
12/12/2024
Found heating element wire not making proper connection
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ10
Near Alvin, TX 77511
Josue
Job Details:
12/12/2024
Upon arrival customer mentioned if there was messing pieces on the microwave due to grease/oil all over the front of the microwave door. Customer also mentioned a plastic burning smell. After diagnosing I noticed the filter real greasy. It was removed and cleaned. Also I inspected the top of the microwave and no part was missing. Unit is working as designed. No part needed
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Porter, TX 77365
leonard
Job Details:
12/12/2024
replaced open thermal cut off and checked operations. ck ok; used 1 W10900067 (CUTOFF-TML) from stock
We serviced a
AMANA RANGE
Model AKS3050SS
Near Houston, TX 77095
Sarom
Job Details:
12/12/2024
Completed and close per CSR. Part no longer available. Tripe charge only
We serviced a
KITCHENAID COOKTOP
Model KCGD500GSS00
Near Houston, TX 77082
Aidan
Job Details:
12/12/2024
Costumer accepted quote. ; ordrng 1 W10907218 (Manifold assembly)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Brookshire, TX 77423
martin
Job Details:
12/12/2024
Found heater wire not making proper connection
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Porter, TX 77365
leonard
Job Details:
12/12/2024
repaired loose red wire connection at terminal block and checked all operations. ck ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ10
Near Richmond, TX 77469
Russell
Job Details:
12/12/2024
unit was exchanged.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Spring, TX 77389
Joshua
Job Details:
12/12/2024
Ordering replacement inlet and door gasket ; ordrng 1 W11535094 (Inlet assembly) and 1 W11483553 (Gasket)
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Magnolia, TX 77354
gary
Job Details:
12/12/2024
"Ran diagnostics, ordering replacement gas valve and regulator ; ordrng 1 W11590251 (Valve) and 1 W11590292 (Regulator)"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near New Caney, TX 77357
leonard
Job Details:
12/12/2024
removed debris between front drum seal and bearing ring and adjusted and re-installed loose drum bearing ring and checked all operations. ck ok
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319LPS00
Near Houston, TX 77084
jerrell
Job Details:
12/12/2024
Reinstalled door switches ran test all operations normal
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS4
Near Houston, TX 77043
jerrell
Job Details:
12/12/2024
Reinstalled control connector and reset power supply ran diagnostics all tested normal.
We serviced a
WHIRLPOOL COOKTOP
Model JGD3536GS05
Near Houston, TX 77079
jerrell
Job Details:
12/12/2024
Duplicate ticket
We serviced a
WHIRLPOOL DISHWASHER
Model 6
Near Houston, TX 77043
jerrell
Job Details:
12/12/2024
Need to order; ordrng 1 W11665217 (Control) and 1 W11525187 (Sump and motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD702MPS00
Near Houston, TX 77084
jerrell
Job Details:
12/12/2024
Installed freezer door ran test all operations normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Houston, TX 77084
jerrell
Job Details:
12/12/2024
I installed adjusters and racks stops all tested normal.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Houston, TX 77084
jerrell
Job Details:
12/12/2024
Installed control and ui ran test all operations normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS
Near Pinehurst, TX 77362
gary
Job Details:
12/12/2024
"Ran diagnostics, documented findings with freezer door closure and nat concerns. Ordering replacement rails; ordrng 1 W11241580 (Bracket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW11
Near Houston, TX 77013
Gary L
Job Details:
12/12/2024
Noise cant be duplicated. Been out there 3 times and never can catch the noise
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507ESS01
Near Webster, TX 77598
chris
Job Details:
12/12/2024
Per tech line found faulty ; ordrng 1 W11033168 (Thermistor) and 1 W11089931 (User interface)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Houston, TX 77084
Sarom
Job Details:
12/12/2024
Need reschedule. Property management not available at certain time. Tech. informed CSR ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB11
Near Houston, TX 77070
Sarom
Job Details:
12/12/2024
Need reschedule. Property management not available at certain time. Tech. informed CSR ; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Santa Fe, TX 77517
donnie
Job Details:
12/12/2024
Unit not being repaired closing document
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Houston, TX 77008
Osiel
Job Details:
12/12/2024
"dispenser motor disconnected from harness: reattached and tested, working as normal"
We serviced a
WHIRLPOOL DRYER
Model MED7230HC3
Near Humble, TX 77346
Osiel
Job Details:
12/12/2024
"reattached loose door switch assy - tested, working as normal"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Houston, TX 77044
Osiel
Job Details:
12/12/2024
loose harness connection at dispenser point - reattached and tested - working as normal
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Conroe, TX 77304
james
Job Details:
12/12/2024
Order part reschedule with customer; ordrng 1 W11641117 (VALVE)
We serviced a
WHIRLPOOL OVEN
Model WFC150M0JS3
Near Spring, TX 77380
Joshua
Job Details:
12/12/2024
Ran diagnostic corrected issue with loose connection at the element. All unit functions now checked ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Houston, TX 77018
angel
Job Details:
12/12/2024
Ran diagnostic ordering ice container complete ; ordrng 1 WPW10558423 (Ice container complete)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Houston, TX 77080
angel
Job Details:
12/12/2024
"Ran diagnostic, corrected wiring issue at power box, loose wires"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77077
Aidan
Job Details:
12/12/2024
"Upon arrival costumer was experiencing long drain, after further inspection section it will need a new drain pump. ; ordrng 1 W11399437 (Pump drain) and 1 W11643701 (Wire harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ3
Near Katy, TX 77449
Luis
Job Details:
12/12/2024
"I replaced the compressor and evaporator, unit started working fine"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Katy, TX 77493
Luis
Job Details:
12/12/2024
"Checked unit and unit went out of balance and the drain pump got disconnected, I reconnected and checked ok"
We serviced a
JENN-AIR OVEN
Model JJW2830LL01
Near Houston, TX 77084
jerrell
Job Details:
12/12/2024
Need to order; ordrng 2 W11448962 (CNTRL-ELEC)s and 1 W11602628 (MOTOR-FAN) and 1 W11548753 (FAN-CONVCT)