We serviced a
JENNAIR DISHWASHER
Model JDPSS245LXO
Near Houston, TX 77019
ben
Job Details: 04/27/2023
REPLACED THE WATER INLET
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Houston, TX 77059
chris
Job Details: 04/27/2023
Replaced faulty cam and shifter. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Houston, TX 77035
derrick
Job Details: 04/27/2023
Replaced broken cover and installed washers in proper location
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Richmond, TX 77407
martin
Job Details: 04/27/2023
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near Fulshear, TX 77441
martin
Job Details: 04/27/2023
"Needs console,control board,cut off and fuse ; ordrng 1 W11367342 (Console) and 1 W11512765 (ACU) and 1 W10909685 (Fuse) and 1 WP8557403 (Hi limit) and 1 280148 (Cut off)"
We serviced a
WHIRLPOOL COOK TOP
Model WCG55US0HS00
Near Fulshear, TX 77441
martin
Job Details: 04/27/2023
Customer complaint was that not all burners able to simmer Advised that the small burner is designed for simmer All burners working as designed
We serviced a
KITCHENAID OVEN
Model KSGG700ESS1
Near Friendswood, TX 77546
chris
Job Details: 04/27/2023
Unit was replaced
We serviced a
MAYTAG WASHER
Model MVWB855DC1
Near Houston, TX 77062
chris
Job Details: 04/27/2023
Found corrosion on the back of the user interface. Removed corrosion. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Humble, TX 77339
donnie
Job Details: 04/27/2023
Helped KD repair washer
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB08
Near Hockley, TX 77447
gary
Job Details: 04/27/2023
Replaced faulty light assembly in both refrigerator and freezer. Checked ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Spring, TX 77382
kayla
Job Details: 04/27/2023
I have a video recording of noise. All sounds are normal. All operations are correct. Unit is working as designed. Customer to monitor unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Texas City, TX 77590
miguel
Job Details: 04/27/2023
order parts; ordrng 1 W11635510 (compressor) and 1 W11578004 (evap)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near League City, TX 77573
miguel
Job Details: 04/27/2023
"checked over unit. found bad timer, roller, idler pulley, and belt. instaled new timer, roller, idler pulley, and belt. unit working as designed.; used 1 341241 (belt), 1 WP691366 (pulley-idr), 1 349241T (roller support), and 1 wpw10185971 (timer) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Magnolia, TX 77354
gary
Job Details: 04/27/2023
Replaced complete evaporator harness in freezer section. All functions checked ok at this time
We serviced a
JENN-AIR REFRIGERATOR
Model JS48SSDUDE01
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/27/2023
replaced bad modules; used 2 W11462342 (MODULE) from stock
We serviced a
JENN-AIR OVEN
Model JJW6024HM
Near Spring, TX 77386
Gary L
Job Details: 04/27/2023
Assisted tech in repairing unit. Checked operation
We serviced a
WHIRLPOOL OVEN
Model WOS52ES4MZ
Near Houston, TX 77057
jerrell
Job Details: 04/27/2023
Installed control ran test all operations normal.
We serviced a
WHIRLPOOL DRYER
Model n/a
Near Shenandoah, TX 77380
kayla
Job Details: 04/27/2023
DO helped uninstall and reinstall unit to repair. Ran diagnostics. All operations are correct.Spoke to Darrell TPSS authorization: W16VL61NL2
We serviced a
KITCHEN AID REFRIGERATOR
Model KBSN608EPA
Near Houston, TX 77057
jerrell
Job Details: 04/27/2023
Installed leds ran test all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Houston, TX 77065
Gary L
Job Details: 04/27/2023
Assisted tech in repairing refrigerator
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Richmond, TX 77407
raul
Job Details: 04/27/2023
Upon replacing control board and console we were able to test unit properly and it will also need a water valve. ; ordrng 1 W11165546 (Water valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Houston, TX 77057
jerrell
Job Details: 04/27/2023
Installed adjuster kit ran test all operations normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QTS03
Near Houston, TX 77079
jerrell
Job Details: 04/27/2023
Installed listed parts all test normal
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77083
raul
Job Details: 04/27/2023
Seal system failure. Will need seal system components ; ordrng 1 W10758093 (Condenser) and 1 W10248589 (Evaporator) and 1 W10756020 (Compressor) and 1 W10286069 (Filter drier)
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS00
Near Richmond, TX 77406
raul
Job Details: 04/27/2023
"Arrived at home, Cannot complete repairs as builder discarded door assy, advised to go back through whirlpool sales rep."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Katy, TX 77493
raul
Job Details: 04/27/2023
Assisted MY
We serviced a
JENN-AIR FREEZER
Model JF42NXFXDE01
Near Magnolia, TX 77355
gary
Job Details: 04/27/2023
"Replaced complete refrigerator door in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near New Caney, TX 77357
leonard
Job Details: 04/27/2023
adjusted upper rc door hinge and retightened loose screws and checked operations. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near New Caney, TX 77357
leonard
Job Details: 04/27/2023
replaced warped control panel and control board and checked operations. ck ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Pinehurst, TX 77362
gary
Job Details: 04/27/2023
"Ran diagnostics, found no error codes. Documented concerns with techline SR-7736276902 unit working as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77072
derrick
Job Details: 04/27/2023
Replaced shorted water valve and checked operation of unit ok
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Tomball, TX 77377
gary
Job Details: 04/27/2023
Replaced main control and UI assembly in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL DRYER
Model n/a
Near Shenandoah, TX 77380
donnie
Job Details: 04/27/2023
Helped KD repair stacked pair unit
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Tomball, TX 77375
donnie
Job Details: 04/27/2023
Helped KD repair washer
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model KOCE507ESS11
Near Cypress, TX 77429
donnie
Job Details: 04/27/2023
Helped KD repair microwave/oven combo
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Fulshear, TX 77441
martin
Job Details: 04/27/2023
Replaced parts list Customer still not 100% satisfied
We serviced a
AMANA DRYER
Model NED4655EW1
Near Fulshear, TX 77441
martin
Job Details: 04/27/2023
Replaced parts list for the second time. issue continues. Tripping breaker Called tech line to update on existing SR# 7736028585Advised customer to have electrician fill out form that the breaker they have used is the correct one recommended by WP
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Houston, TX 77063
jerrell
Job Details: 04/27/2023
Need to order; ordrng 1 W11367678 (PANEL-CNTL) and 1 W11368911 (HOUSING-UI) and 1 W11305308 (CNTRL-ELEC)
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL
Near Kemah, TX 77565
miguel
Job Details: 04/27/2023
helped JC
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near League City, TX 77573
miguel
Job Details: 04/27/2023
checked over unit. found bad motor and blower. instaled new motor and blower. unit working as designed.
We serviced a
MAYTAG WASHER
Model MHWE300VW13
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/27/2023
bad valve needs replacing; ordrng 1 W10289387 (valve)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Tomball, TX 77375
kayla
Job Details: 04/27/2023
DO helped break loose siliconed tub ring to replace with new tub ring. Ran diagnostics. All operations are correct. Customer approved.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Houston, TX 77098
anthony
Job Details: 04/27/2023
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Houston, TX 77043
Louis R
Job Details: 04/27/2023
"Replaced bad control, diode, mag & cap. DL# W16VMC0NL2"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Houston, TX 77041
Louis R
Job Details: 04/27/2023
Customer cancelled at door
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Houston, TX 77043
Louis R
Job Details: 04/27/2023
Replaced bad relay
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77080
Louis R
Job Details: 04/27/2023
Replaced bad element
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Houston, TX 77004
Louis R
Job Details: 04/27/2023
Replaced bad harness
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS3
Near Houston, TX 77093
Louis R
Job Details: 04/27/2023
Replaced bad control
We serviced a
WHIRLPOOL DRYER
Model MED7230HW3
Near Conroe, TX 77304
james
Job Details: 04/27/2023
Checked unit and adjusted loose connection at control. Ran test cycle and unit checks ok. Advised customer to have vent cleaned from wall to exit from house.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Shenandoah, TX 77384
james
Job Details: 04/27/2023
Order parts reschedule with customer; ordrng 1 W11558182 (CNTRL-ELEC) and 1 WPW10384183 (thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Shenandoah, TX 77384
james
Job Details: 04/27/2023
Checked unit and replaced worn right fresh food door gasket and resealed. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Conroe, TX 77384
james
Job Details: 04/27/2023
Order parts reschedule with customer; ordrng 1 WPW10384183 (thermistor) and 1 W11558182 (CNTRL-ELEC)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Conroe, TX 77303
james
Job Details: 04/27/2023
Assisted Tech JP with repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Katy, TX 77493
martin
Job Details: 04/27/2023
Replaced parts list
We serviced a
WHIRLPOOL RANGE
Model KFGD500ESS04
Near Houston, TX 77030
ben
Job Details: 04/27/2023
checked unit cycled the burners in the upper and lower ovens to check the operation of the unit did not fins a problem at this time
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ00
Near Houston, TX 77025
ben
Job Details: 04/27/2023
order part; ordrng 1 w11542867 (pump)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Missouri City, TX 77489
roosevelt
Job Details: 04/27/2023
checked and all function worked and heated customer vents blocked up says its takes more then 1 time to dry clothes
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Missouri City, TX 77459
roosevelt
Job Details: 04/27/2023
replaced bad condensor fan motor
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48QVS02
Near Houston, TX 77027
anthony
Job Details: 04/27/2023
Replaced shorted control customers part was used
We serviced a
KITCHENAID RANGE
Model KERS306BSS0
Near Houston, TX 77056
anthony
Job Details: 04/27/2023
1003 needs main control and also ui ; ordrng 1 WPW10686474 (Control) and 1 WPW10726779 (Control) and 1 W10779716 (Element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KUBR214KPA
Near Houston, TX 77024
anthony
Job Details: 04/27/2023
Needs parts; ordrng 1 W11537984 (Control) and 1 W11266076 (Thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KUDR204KPA00
Near Houston, TX 77024
anthony
Job Details: 04/27/2023
Unit only has 1 fan running will need to order parts this is the second unit so they are getting with dealer or kitchenaid to see what to do next since this is the second unit
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77057
anthony
Job Details: 04/27/2023
Replaced shorted latch assembly all ok no problems
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Spring, TX 77386
Gary L
Job Details: 04/27/2023
Removed and replaced light module in freezer
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Baytown, TX 77520
Allen
Job Details: 04/27/2023
Could not contact cust for final repair completing for diag
We serviced a
WHIRLPOOL COOK TOP
Model WCE55US0HB01
Near Houston, TX 77057
jerrell
Job Details: 04/27/2023
Adjust knob ran test all operations normal.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ
Near Brookshire, TX 77423
martin
Job Details: 04/27/2023
Called AIG to document that customer agreed to have that door installed and that he later changed his mind. AIG SR# 7735963904 will not pay for another door as customer agreed to have that installed
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Houston, TX 77057
jerrell
Job Details: 04/27/2023
Adjust drip tray connection ran test all operations normal .
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Richmond, TX 77406
raul
Job Details: 04/27/2023
House is vacant. There was a loose connection at the bottom of dishwasher junction box.
We serviced a
WHIRLPOOL REFIGERATOR
Model WRS321SDHZ08
Near Houston, TX 77043
Louis R
Job Details: 04/27/2023
Fixed RC door seal
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Shenandoah, TX 77380
donnie
Job Details: 04/27/2023
Helped KD repair washer
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near New Caney, TX 77357
leonard
Job Details: 04/27/2023
adjusted blower housing and air damper and checked operations. ck ok
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Roman Forest, TX 77357
leonard
Job Details: 04/27/2023
replaced faulty drive belt and checked operations. ck ok; used 1 W11239857 (BELT) from stock
We serviced a
AMANA REFRIGERATOR
Model ART308FFDB10
Near Webster, TX 77598
Osiel
Job Details: 04/27/2023
Closing per office
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Fulshear, TX 77441
martin
Job Details: 04/27/2023
"Inspected dryer and found exhaust vent duct kinked preventing proper airflow out Adjusted and retested, working as intended now"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Arcola, TX 77583
roosevelt
Job Details: 04/27/2023
per rg to close out call
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Houston, TX 77084
jerrell
Job Details: 04/27/2023
Need to order; ordrng 1 W11556727 (CNTRL-ELEC) and 1 W11596130 (FLOWMETER) and 1 W11413407 (DRAWER) and 1 W11478523 (Ui panel)
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Pearland, TX 77581
chris
Job Details: 04/27/2023
Found faulty jumper wire part order; ordrng 1 W11161899 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Texas City, TX 77590
miguel
Job Details: 04/27/2023
checked over unit. found bad freezer door. instaled new door. unit working as designed. auth#w16vbo0nl2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Texas City, TX 77591
miguel
Job Details: 04/27/2023
checked over unit. found bad compressor and evap. instaled new compressor and evap. unit working as designed. auth#w16vbpinl2
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Houston, TX 77024
jerrell
Job Details: 04/26/2023
Replaced worn cam ran test all operations normal.; used 1 W10721967 (Cam) from stock
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PHZS0
Near Houston, TX 77008
Louis R
Job Details: 04/26/2023
Found bad drain pump; ordrng 1 W11539855 (Drain pump)
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDWO
Near Houston, TX 77024
jerrell
Job Details: 04/26/2023
Replaced customer stocked water pressure sensor ran diagnostics reset controls all test normal.
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Houston, TX 77024
anthony
Job Details: 04/26/2023
Customer said unit is working now per customer
We serviced a
KITCHEN AID DISHWASHER
Model KDFE104DSS3
Near Houston, TX 77024
jerrell
Job Details: 04/26/2023
Ran diagnostics reset controls ran test all operations normal.
We serviced a
WHIRLPOOL REFIGERATOR
Model WRT112CZJW00
Near Houston, TX 77095
Gary L
Job Details: 04/26/2023
Found refrigerator working fine as designed. Checked operation and function. Unit is running fine
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Houston, TX 77084
jerrell
Job Details: 04/26/2023
Ran diagnostics reset controls all test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near La Marque, TX 77568
Osiel
Job Details: 04/26/2023
Found warped door part order no return date ; ordrng 1 W10668875 (Freezer door) and 1 W10668874 (Frig)
We serviced a
WHIRLPOOL RANGE
Model ARG5330BAB3
Near Houston, TX 77053
roosevelt
Job Details: 04/26/2023
checked and reconnected loose connection
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS0
Near Houston, TX 77036
derrick
Job Details: 04/26/2023
Service matters says not serviceable and Marcone has no part number listed; ordrng 1 Nopartnumber (Tub)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near Kemah, TX 77565
Osiel
Job Details: 04/26/2023
Replaced faulty board and transformer unit is working as intended no issues found at this time
We serviced a
WHIRLLPOOL FRIDGE
Model WRT318FZDM06
Near Houston, TX 77084
jerrell
Job Details: 04/26/2023
Need to order; ordrng 1 W11407409 (EVAPORATOR) and 1 W11480426 (COMPRESSOR) and 3 W11506620 (Coupler)s and 3 W11504449 (Coupler)s
We serviced a
WHIRLPOOL RANGE
Model ARG5330BAB3
Near Houston, TX 77053
roosevelt
Job Details: 04/26/2023
checked and reconnected loose connection
We serviced a
JENNAIR DISHWASHER
Model JDPSS244LL1
Near Fulshear, TX 77441
martin
Job Details: 04/26/2023
Closing out
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Houston, TX 77044
donnie
Job Details: 04/26/2023
Unit not being repaired
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Houston, TX 77004
Louis R
Job Details: 04/26/2023
Replace bad evaporator and compressor. DL# K16V6U0NL2
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Houston, TX 77007
Louis R
Job Details: 04/26/2023
Replaced bad capacitor ; used 1 W11395618 (Capacitor) from stock
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PHZS0
Near Houston, TX 77008
Louis R
Job Details: 04/26/2023
Cleaned unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Houston, TX 77018
Louis R
Job Details: 04/26/2023
Not defrosting ; ordrng 1 W11566851 (Control) and 1 W11559968 (Motor) and 1 Wp2169142 (Blade) and 1 Wpw10384183 (Thermistor) and 1 W11650660 (Evaporator harness)