We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Katy, TX 77449
martin
Job Details: 03/22/2022
Called customer to inform him of potential service fee due to same issue that has been documented with tech line. He refused to pay and said might as well not come out.
We serviced a
KITCHENAID ICEMAKER
Model KUIS18PNZB0
Near Houston, TX 77024
anthony
Job Details: 03/22/2022
Replaced faulty valve assembly all ok no problems
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HSS
Near Katy, TX 77493
martin
Job Details: 03/22/2022
Replaced grates
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNXS0
Near Bellaire, TX 77401
ben
Job Details: 03/22/2022
checked ujit found the drain pump shorted the customer will call back to repair
We serviced a
WHIRLPOOL FREEZER
Model WRS321SDHZ
Near Katy, TX 77449
martin
Job Details: 03/22/2022
Customer said unit is cooling properly and does not need further service
We serviced a
WHIRLPOOL OVEN
Model WEE510S0FS2
Near Dickinson, TX 77539
miguel
Job Details: 03/22/2022
"checked over unit. found bad handle, spacer, and screws. instaled new handle, spacer, and screws. unit working as designed"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Houston, TX 77084
jerrell
Job Details: 03/22/2022
Ran diagnostics recalibrate controls all test normal.
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRP02
Near Bellaire, TX 77401
ben
Job Details: 03/22/2022
order part; ordrng 1 W10843055 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WTW8120HW
Near Houston, TX 77036
anthony
Job Details: 03/22/2022
Needs parts; ordrng 1 W11478525 (Panel) and 1 W11419052 (Control) and 1 W11426290 (Pump)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC1
Near Houston, TX 77031
anthony
Job Details: 03/22/2022
Replaced faulty wiring harness all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Conroe, TX 77384
james
Job Details: 03/22/2022
Order parts reschedule with customer2wgt; ordrng 1 W11241268 (bracket) and 1 W11241580 (bracket) and 1 W10795820 (stop-pan) and 1 W10795822 (stop-pan)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Tomball, TX 77375
donnie
Job Details: 03/22/2022
"Checked refrigerator doors and temps. All correct. There is no sweating in ref are between doors, gasket are sealing doors are level across the top. Customer says door close up correctly during the day but at night they come open by themselves. Springs on door are working correctly. This impossible for the doors to come open at night. If another call is set up please inform the customer it will be a service call."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cypress, TX 77429
donnie
Job Details: 03/22/2022
Pulled dishwasher and replaced defective heater under recall
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Cypress, TX 77433
donnie
Job Details: 03/22/2022
"Removed dryer from on top of washer, repaired unit reinstalled unit with KD"
We serviced a
WHIRLPOOL MICROWAVE
Model KMBP100ESS03
Near Cypress, TX 77429
donnie
Job Details: 03/22/2022
Error code for miscommunication ; ordrng 1 Wpw10260060 (Board) and 1 W11325604 (Inverter) and 1 W11346197 (Mag) and 1 W11375458 (Ui) and 1 W11325786 (App. Mgr.)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS5
Near Cypress, TX 77429
donnie
Job Details: 03/22/2022
Replaced wash motor assy and soap dispenser. Operations are correct now
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Humble, TX 77346
Louis R
Job Details: 03/22/2022
no ice. replaced ice maker. advised customer to replace water filter.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Katy, TX 77494
martin
Job Details: 03/22/2022
"Replaced timer,heater and thermostat"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS00
Near Atascocita, TX 77346
Louis R
Job Details: 03/22/2022
"not powering on. replaced electronic control, retest ok.auth# W124MC0NL2"
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Houston, TX 77345
jerrell
Job Details: 03/22/2022
Need to order; ordrng 1 W10343300 (Capacitor) and 1 W10754523 (Transformer) and 1 W10693025 (Magnetron) and 1 W10531156 (Filter board)
We serviced a
WHIRLPOOL FREEZER
Model WRS321SDHZ
Near Katy, TX 77449
raul
Job Details: 03/22/2022
Customer doesnt need service anymore
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KP
Near Tomball, TX 77377
kayla
Job Details: 03/22/2022
Mr complaint leaking from behind unit. Replaced defective parts. Ran diagnostics. All ops correct.; used 1 W11537778 (Heater bushing) from stock
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Katy, TX 77494
martin
Job Details: 03/22/2022
Needs control board and door latches; ordrng 2 W10883049 (Latch)s and 1 W11261167 (Control board) and 1 W11261169 (Control board)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Magnolia, TX 77354
gary
Job Details: 03/22/2022
Replaced control board and light modules all functions checked ok
We serviced a
WHIRLPOOL DRYER
Model MED6230HW2
Near Katy, TX 77494
martin
Job Details: 03/22/2022
Needs control board ; ordrng 1 W11525996 (Control board)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Atascocita, TX 77346
Louis R
Job Details: 03/22/2022
"gas odor. replaced LF and LR burner valves, test ok."
We serviced a
KITCHENAID OVEN
Model KFED500ESS03
Near Baytown, TX 77521
ricky
Job Details: 03/22/2022
found and replaced warped liner
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near La Porte, TX 77571
ricky
Job Details: 03/22/2022
found and corrected loose bnr tube
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Hockley, TX 77447
gary
Job Details: 03/22/2022
"Replaced complete motor, impeller, solenoid and handle in unit. All functions checked ok at this point"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Humble, TX 77339
Louis R
Job Details: 03/22/2022
"order pump assembly. part=$221.83, service call =$129.95, labor=$80.00, tax=$35.62, total=$467.40; ordrng 1 W11178672 (pump&motor)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Deer Park, TX 77536
ricky
Job Details: 03/22/2022
"last co out was d3s, ok to close for trip per susan"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Pasadena, TX 77505
ricky
Job Details: 03/22/2022
replaced htr per rework; used 1 W11537778 (HEATER) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4850HW
Near Hockley, TX 77447
gary
Job Details: 03/22/2022
"Ran diagnostics, customer advised on issue with restriction in vent. Will need timer, thermostat and fuse; ordrng 2 Wp3392519 (Fuse)s and 1 Wp3387134 (Thermostat) and 1 Wpw10436303 (Timer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Houston, TX 77339
Louis R
Job Details: 03/22/2022
order parts listed.; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Cypress, TX 77433
kayla
Job Details: 03/22/2022
Helped DO uninstall units from closet and uninstall dryer from stacked unit. Replaced parts and ran diagnostics. All operations are correct. Reinstalled units.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Houston, TX 77099
roosevelt
Job Details: 03/22/2022
checked and washer is working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Rosharon, TX 77583
roosevelt
Job Details: 03/22/2022
replaced rusted basket
We serviced a
WHIRLPOOL DRYER
Model MED6230HC2
Near Richmond, TX 77469
raul
Job Details: 03/21/2022
Replaced thermal fuse and checked if motor was still good and ran a diagnostic and everything is good.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Houston, TX 77093
Louis R
Job Details: 03/21/2022
close service order for trip and diagnostics. unit to be exchanged.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Porter, TX 77365
leonard
Job Details: 03/21/2022
replaced broken left rear leg and re-leveled unit and checked operations. ck ok; used 1 W11213957 (FEET-LVLNG) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ06
Near Houston, TX 77025
ben
Job Details: 03/21/2022
unit is being replaced
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Houston, TX 77064
kayla
Job Details: 03/21/2022
Returning parts. No longer needs service. Close out.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Rosharon, TX 77583
derrick
Job Details: 03/21/2022
Repaired loose leveler and checked operation of unit ok
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW1
Near Cypress, TX 77433
donnie
Job Details: 03/21/2022
"Error code, cleaned inlet water valves, customer using to much soap."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near League City, TX 77573
johnny
Job Details: 03/21/2022
Found warded panel part order no return date ; ordrng 1 W10629473 (Panel) and 1 W10884775 (Badge)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF79R20DW
Near Houston, TX 77075
chris
Job Details: 03/21/2022
Replaced faulty compressor and evaporator. Unit is now working as intended no leaks at this time. Unit held vacuum well
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Houston, TX 77075
chris
Job Details: 03/21/2022
Replaced faulty dispenser. Unit is now working as intended no leaks at this time
We serviced a
AMANA RANGE
Model AER6303MFS3
Near Houston, TX 77089
johnny
Job Details: 03/21/2022
Ordering heating elements ; ordrng 2 8273993 (Left front right rear)s and 2 W10248261 (Left rear right front)s and 2 3148952 (RF LR switch)s and 2 3148953 (LF RR switch)s
We serviced a
KITCHENAID OVEN
Model KSGG700ESS1
Near Friendswood, TX 77546
johnny
Job Details: 03/21/2022
Found faulty ui replaced boards unit is working as intended no issues found at this time
We serviced a
MAYTAG WASHER
Model MVW7232HW
Near Pearland, TX 77581
johnny
Job Details: 03/21/2022
Found faulty bearings replaced parts unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DRYER
Model MED7230HW1
Near Friendswood, TX 77546
johnny
Job Details: 03/21/2022
Unit works great
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near League City, TX 77573
johnny
Job Details: 03/21/2022
Found faulty console replaced console unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHV00
Near League City, TX 77573
johnny
Job Details: 03/21/2022
Ordering compressor and have to check for leak with nitrogen per tech line ; ordrng 1 W11130330 (Evap frige) and 1 W11032200 (Freezer evap) and 1 W11107278 (Compressor) and 2 978025 (Valve 1/4)s and 2 978026 (Valve 5/16)s and 2 978027 (Valve 3/8)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF79R20DW
Near Houston, TX 77075
chris
Job Details: 03/21/2022
Found faulty warped door part order ; ordrng 1 W10747004 (Door white)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Dickinson, TX 77539
miguel
Job Details: 03/21/2022
closing call
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS00
Near League City, TX 77573
Gary L
Job Details: 03/21/2022
Found faulty control board order parts ; ordrng 1 W10675033 (Control board) and 1 W10695094 (Compressor) and 1 W10624574 (Power board) and 1 W10769076 (Control board) and 1 W11106553 (Control board) and 1 W10764668 (Icemaker)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Houston, TX 77042
anthony
Job Details: 03/21/2022
Customer said issue was resolved
We serviced a
WHIRLPOOL RANGE
Model KFGG504KPS0
Near Humble, TX 77346
leonard
Job Details: 03/21/2022
adjusted middle burner head and cap nd cleared debris from crosslighter and orfice and checked all operations. ck ok
We serviced a
WHIRLPOOL COOKTOP
Model G7CG3665XS00
Near Cypress, TX 77429
donnie
Job Details: 03/21/2022
Called whirlpool safety dept theyre contacting the customer for a resolution. And will get back with ASI if they need further assistance from us
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB01
Near Katy, TX 77494
martin
Job Details: 03/21/2022
Closing out due to unit being returned
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Cypress, TX 77433
donnie
Job Details: 03/21/2022
Need burners on range; ordrng 1 W11517959 (Lf burnet) and 2 W11171119 (Lr /rr burner)s and 1 W11047722 (RF burner)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Humble, TX 77346
leonard
Job Details: 03/21/2022
adjusted simmer flames on all burners and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FSS02
Near Houston, TX 77079
jerrell
Job Details: 03/21/2022
Need to order; ordrng 1 W11393142 (Compressor) and 1 W11548259 (CONDENSER) and 1 W11291123 (EVAPORATOR) and 1 W11099748 (Evaporator)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Texas City, TX 77591
miguel
Job Details: 03/21/2022
closing call. unit getting exchanged
We serviced a
MAYTAG WASHER
Model MVWB955FC1
Near Houston, TX 77074
anthony
Job Details: 03/21/2022
Customer got unit exchanged
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Houston, TX 77048
chris
Job Details: 03/21/2022
Replaced faulty microwave control. Unit is now working as intended
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Houston, TX 77099
martin
Job Details: 03/21/2022
"Inspected washer and unit not responsive. Will need control board and console. Customer is out of warranty. Notified customer of findings and potential out pocket cost, he said he would just rather purchase new machine."
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Houston, TX 77077
jerrell
Job Details: 03/21/2022
Installed dispenser all test normal.
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Cypress, TX 77433
kayla
Job Details: 03/21/2022
Failed air flow meter test. Vents need cleaning. Temperatures are good. Unit working as designed. Removed vent attachment for fire safety. Advised mr and Mrs. they will be charged a service fee if they call back for same issue if vents are not cleaned.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Pearland, TX 77584
chris
Job Details: 03/21/2022
Replaced faulty lid latch. Unit is now working as intended no leaks at this time ; ordrng 1 W10810403 (Latch)
We serviced a
KITCHEN AID MICROWAVE
Model KMBP100ESS01
Near Houston, TX 77062
chris
Job Details: 03/21/2022
Replaced faulty microwave guides. Unit is now working as intended
We serviced a
WHIRLPOOL COOK TOP
Model KICU569XBL00
Near Houston, TX 77059
chris
Job Details: 03/21/2022
Replaced broken cooktop. Unit is now working as intended
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Houston, TX 77075
chris
Job Details: 03/21/2022
Replaced faulty dispenser. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Cypress, TX 77433
donnie
Job Details: 03/21/2022
"No error codes in diagnostics ; ordrng 1 W11483245 (Ice maker) and 1 Wpw10341329 (Valve) and 1 Wpw10675033 (Board), states that autho needed"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Katy, TX 77494
martin
Job Details: 03/21/2022
Replaced heating element S17304
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW
Near Dayton, TX 77535
ricky
Job Details: 03/21/2022
"morgan with tpss refused to give code to return trip requested by tech line, sr 7732849660"
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS00
Near Pearland, TX 77581
johnny
Job Details: 03/21/2022
Found faulty recirculating pump replaced pump unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS4
Near Rosharon, TX 77583
derrick
Job Details: 03/21/2022
Replaced door and bad interlock switch and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Dayton, TX 77535
ricky
Job Details: 03/21/2022
found and replaced jammed part
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rosharon, TX 77583
derrick
Job Details: 03/21/2022
Order parts; ordrng 1 8318268 (Tstat)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Pearland, TX 77584
johnny
Job Details: 03/21/2022
Right rail came in damaged reordering rail ; ordrng 1 W11409809 (Right rail)
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Pearland, TX 77584
johnny
Job Details: 03/21/2022
Found burned out drain pump part order no return date ; ordrng 1 W10425238 (Pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Stafford, TX 77477
roosevelt
Job Details: 03/21/2022
replaced all parts
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Rosharon, TX 77583
derrick
Job Details: 03/21/2022
Repaired loose wire in front burner and checked operation ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cypress, TX 77433
kayla
Job Details: 03/21/2022
Possible leak. Ordering parts. 3 wgt. 2 tech with DO. Need lockring tool kit; ordrng 1 W11370574 (Compressor) and 2 W11504415 (Coupler)s and 2 W11504431 (Coupler)s and 2 W11506619 (Coupler)s and 1 W11546692 (Evaporator) and 2 W11504448 (Coupler)s and 2 W11506620 (Coupler)s and 2 W11504433 (Coupler)s and 2 W11504447 (Coupler)s and 2 W11109499 (Drier)s and 1 W11546681 (Wiring harness) and 1 W11566891 (Ctrl elec)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Dayton, TX 77535
ricky
Job Details: 03/21/2022
found and replaced worn part; used 1 w11165546 from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB06
Near Rosharon, TX 77583
derrick
Job Details: 03/21/2022
Unit is operating as designed by manufacturer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Missouri City, TX 77459
derrick
Job Details: 03/21/2022
Repaired stuck ice door and checked operation of unit ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Houston, TX 77044
Louis R
Job Details: 03/21/2022
"not cycling correctly. ran diagnostics and found all components working correctly. ran recalibration cycle, test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Sugar Land, TX 77479
roosevelt
Job Details: 03/21/2022
checked and cleared water line
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Sugar Land, TX 77479
roosevelt
Job Details: 03/21/2022
bad drian pump; ordrng 1 w11412291 (drian pump)
We serviced a
JENN-AIR REFRIGERATOR
Model JS48SSDUDE01
Near Missouri City, TX 77459
derrick
Job Details: 03/21/2022
Replaced defective modules and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Santa Fe, TX 77510
Gary L
Job Details: 03/21/2022
"Found broken retainer ice bin clips , called whirlpool technician line, file number 7733232102, not covered by liner warranty per rep."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Humble, TX 77346
leonard
Job Details: 03/21/2022
replaced broken lid strike and ran test cycle. test ok; used 1 W11457841 (STRIKE) from stock
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Humble, TX 77346
leonard
Job Details: 03/21/2022
rebooted control board and ran test cycle. all test ok
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706EBS01
Near Humble, TX 77346
leonard
Job Details: 03/21/2022
order parts 2man 3wgt with Donnie; ordrng 1 W10864519 (adapter) and 1 W11483245 (icemaker) and 1 W10846539 (evaporator fan blade) and 1 W11170612 (harns-wire)
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Houston, TX 77044
Louis R
Job Details: 03/21/2022
order bulb; ordrng 1 WP22002263 (light bulb)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS00
Near Sugar Land, TX 77479
roosevelt
Job Details: 03/21/2022
"bad switch and leaking icemaker; ordrng 1 W11126009 (icemaker), used 1 2266802 (SWITCH) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW1
Near Missouri City, TX 77459
roosevelt
Job Details: 03/21/2022
checked and found that customer has no gas coming in needs to get with builder
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS1
Near Humble, TX 77346
leonard
Job Details: 03/21/2022
replaced leaky pump/motor assembly and drain pump and checked operations. ck ok; used 1 WPW10348269 (drain pump) from stock